How to Build a Profitable Media Company in 3 years, with Semafor’s Justin Smith

14 Jan 2026 · 40 min · 12 chapters

Ask about this episode

Ask anything about it. ChatGPT or Claude reads this page and answers with the times it was said.

Connect VO and ask about every podcast you hear, including the moments you saved. Add to ChatGPT · Add to Claude

In short

Justin Smith (Semafor co-founder/CEO) explains how Semafor, a 3-year-old “global leadership” news brand, became profitable (about $2M EBITDA on ~$40M revenue) and how it aims to avoid platform/Google dependency and AI-driven aggregation.

Guest backgrounds

Justin Smith is Semafor’s CEO/co-founder, building the company with Ben Smith (editor-in-chief; not related to Justin). Semafor targets C-suite executives and public-sector leaders.

Key claims

Semafor’s model is integrated “journalism powers everything,” with 11 newsletters and “live journalism convenings” designed by journalists. Revenue is roughly half advertising and half events; nearly 90% of event commercial partners also advertise. They use a 10-year vesting/long-horizon structure. They separate news from analysis/opinion to restore trust, and they don’t license content to LLMs.

Notable examples

CEO convening in Washington, D.C. growing from 5 Fortune 500 CEOs (year 1) to 200 (year 3) and expected 400+ in April 2026; video investment was a misstep.

Written by AI. May contain mistakes. Listen to the episode to check what was said.

Chapters

Tap a time to open that second in VO

Semaphore's Business Model

2:45 to 3:47

Discussion on Semaphore's growth, profitability, and unique model.

“You have heard of it because you listen to this podcast.”

Investing in Long-Term Goals

3:47 to 6:27

Justin explains Semaphore's long-term investment approach and shareholder structure.

“I think that brings you to like 65-ish million, all told.”

Target Audience and Revenue Streams

6:27 to 7:39

Understanding Semaphore's focus on global leadership and revenue from events and advertising.

“By the way, if you don't follow stuff closely, normally you vest over two to four years in traditional startups.”

Events Strategy and Integration

7:39 to 11:15

Insights on Semaphore's integrated events and journalism strategy.

“Yeah, there's no really good language for it.”

Ambitions for CEO Convening

11:15 to 14:05

Discussion on Semaphore's goal to create a leading CEO convening platform.

“These are not very large-scaled audiences.”

Building a CEO Convening Opportunity

14:05 to 16:50

Learn how Semafor identified and capitalized on the lack of a leading CEO convening platform in the U.S.

“Is that a 10-year ambition or am I misguided?”

Revenue Streams and Market Dynamics

16:50 to 19:35

Discover how Semafor generates revenue and the motivations of their sponsors.

“We are, right now, we're not charging any delegate fees to the CEOs.”

The Landscape of Media Startups in D.C.

20:38 to 27:47

Explore the reasons behind the success of new media startups in Washington D.C.

“We're talking about a gadget that was meant to be used on phone lines and was eventually used by the military and then finally changed the music business forever.”

Impact of Platform Dependency on Media

30:21 to 34:00

Discussion on how dependency on platforms affects news media.

“And, and the idea that the big platforms are, one, never going to be reliable sources of traffic and distribution, and two may entirely dry up altogether, right?”

Restoring Trust in News Media

34:00 to 36:04

How Semafor aims to restore trust in professional journalism.

“So presumably they are going to get some kind of AI generated news product that's going to go out and get them all the best information about a supply chain or whatever.”
Show all 12 chapters

AI's Effect on News Consumption

36:04 to 37:52

Examining how AI-generated content influences news consumption.

“to do some sort of, and these people will expect that as brilliant as Semaphore is, that will be one thing that they get as part of a bigger package.”

Reflections on Video Strategy

37:52 to 39:46

Discussing the lessons learned from Semafor's video strategy.

“I think the other thing that's interesting about our model is since half our business right now is in the live convening space, we think that's also going to be pretty relatively safe from the AI disruption.”
Hear the part that matters, and keep it.Open this episode in VO. Double tap your headphones to save a moment as you listen.
Get VO free

Transcript

Automatic transcript. May contain errors.

0:00Peter Kafka:Once upon a dismal day, Bob's ice cream van looked gloomy and gray. Although he had big ambitions, his socials lacked creative vision. That bad? Maybe vamp it up a tad? I have an idea. Bob launched Canva and got into gear. Create a video in the vampire theme and make it the funniest I mean. It went viral. Bob's business, a revival. Now, imagine what your dreams can become when you put imagination to work at Canva.com. Fox News is now streaming live on Fox One. When it matters most, turn to the voices you trust. We go beyond the headlines, bringing you the stories you won't hear anywhere else. Live coverage, sharp analysis, real perspective.

0:48At home or on the go, stay connected when it counts. Stream Fox News on Fox One. Download today.

1:00Peter Kafka:Ryan Reynolds here from Mint Mobile, with a message for everyone paying big wireless way too much. Please, for the love of everything good in this world, stop. With Mint, you can get premium wireless for just$15 a month. Of course, if you enjoy overpaying, no judgments, but that's weird. Okay, one judgment. Anyway, give it a try at mintmobile.com slash switch. Upfront payment of$45 for three-month plan, equivalent to$15 per month required. Intro rate first three months only. Then full price plan options available. Taxes and fees extra. See full terms at MintMobile.com.

1:35Peter Kafka:From the Vox Media Podcast Network, this is Channels with Peter Kafka. That is me. I'm also chief correspondent at Business Insider. We've had quite a bit of gloom these days on this show as well. So let's have a bit of positivity this time around. There is a new media business out there and it is doing well. That new media business is Semaphore, which is a mere three years old, targeted towards the global leadership class, and it says it is now turning a profit. So today I'm talking to Justin Smith, Semaphore's co-founder and CEO, who built the business with Ben Smith, who you've often heard on this podcast, and is not related to Justin Smith.

2:15Peter Kafka:That never gets less exhausting. I'm not surprised to learn that Semaphore built a successful events business because they are the kind of media outlet that does very well at events, almost like they were built for it. They target business and government leaders, people who want to influence them, particularly people with business to do in Washington, D.C. But I am surprised at the scale and speed at which they've pulled this off. So this is a conversation about how they did that. Here's me talking to Justin Smith. I'm here with Justin Smith. He is the CEO of Semaphore. You have heard of it because you listen to this podcast.

2:50Peter Kafka:It is three years old. Amazingly, it is profitable. Justin Smith is here to talk about how he has created a profitable media business in three years. Just as impressively, he says it is one that is immune from Google Zero and other platform dependency. Congratulations, you solved all the world's problems in one go. Welcome, Justin. Well, listen, thank you, Peter. It's wonderful to be back on the show with you. I think the last time we spoke, I was at Bloomberg and we talked about podcasts. But you said were a terrible business. I can't. Which I did say was a terrible business. Now you're in the podcast business too.

3:27Yeah. No, we had a healthy debate. I will say, though, your intro, I don't quite recall saying that we'd solved all the Google Zero post-distributed web problems, but I'm happy to talk about it.

3:44Peter Kafka:You have suggested you have. So let's talk about that. Let's just do the numbers quickly because they're interesting numbers to me. You've raised$30 million. I think that brings you to like 65-ish million, all told. 64, to be precise. You're in your third year. You said in your third year last year, you guys made$2 million in profit or at least EBITDA. $2 million EBITDA. On 40 million in revenue. Yeah. Amazing. So first of all, if you're profitable or EBITDA profitable, why go raise more money? I thought one of the lessons all of us digital media people learned over the last decade was don't go raise more money.

4:24Peter Kafka:You don't need to raise money. And raising money comes with all kinds of problems. Well, you know, you also, if you've been in the media business for 30 years, you know that the media business is pretty unpredictable. And so just because you've had a good couple of years and you've developed what we think is a really interesting model, I think if there's a chance to raise money with good long-term investors to accelerate the things that are working, it's a good idea. So that's why we did it. And we're thrilled with the outcome. And we feel like it's taken three years, but we've got the foundation of what we believe is an interesting, I wouldn't say it's a massive innovation in the media space, but it's in the business model space.

5:19But it's a new formula that is working, and we feel like we can extend it across the world and across new markets. And that's what we're going to use the new capital for.

5:32Peter Kafka:You mentioned long-term investors. I think you guys from the get-go, I think partly because you probably didn't have any choice and partly because you wanted to, intentionally weren't raising money from traditional VCs, people who would say this needs to go 10x in five or seven years. Good memory. Yeah, I mean, so much of Semaphore's founding was based on an ideology or thinking around long-term horizons. Ben and I, when we first started Semaphore, the first decision beyond deciding to work together that we made was actually that we would work for 10 years together. And so as this sort of the first chapter and actually our entire company at this point, everyone's a shareholder in the company and the entire company is structured on a 10-year vesting plan.

6:24So I think that long-term perspective.

6:27Peter Kafka:By the way, if you don't follow stuff closely, normally you vest over two to four years in traditional startups. Four years is a traditional Silicon Valley model. But anyway, the reason we chose that 10-year horizon was both of us, and I think especially me, I'm a little bit older than Ben, you look back at your careers, you say, well, what are the meaningful things that you've done across your career? And you realize in hindsight that it takes a while to do meaningful, significant things. It takes six, seven, eight, 10 years to transform something, to build something from scratch. And we did not start Semaphore, you know, unlike I think a lot of other entrepreneurs just in order to sell it.

7:13We started it because we wanted to build what we hope will be one of the most meaningful and purposeful, independent, high quality global news brands.

7:23Peter Kafka:So let's talk about what those investors have bought into. You said global news brand. You sort of pitch it as global leadership. I think about The Economist, Financial Times, The Journal. bosses, essentially. Bosses, people who are going to be bosses one way or another. Yeah, there's no really good language for it. We sometimes use the jargony, the leadership class, or C-suite executives and public sector leaders. But yes, that's the market that we're focused on. And that$40 million, you said half of it is from events, half of it is from advertising. That really surprised me. I would assume the bulk of it would have come from events, just because that's kind of maybe the easiest thing to scale up compared to advertising, especially in this climate.

8:10Peter Kafka:So am I missing something? No, no. People are spending$20 million on newsletter ads and website ads? Yeah. No, no. I mean, honestly, I think a lot of people, we've gotten a lot of attention for our events innovation strategy because one of the things we did is we decided to put the events business sort of at the center of the company, at the center of our newsroom in particular, which is very different from a lot of traditional news organizations. So people have often sort of said, oh, Semaphore is an events business. With the website on top of it. I used to work at one of those. I know. But in fact, I mean, the truth is that Semaphore is really a journalism business at its heart, you know, at its core.

8:49The journalism powers everything. It powers, you know, obviously the news and the news briefings and newsletters. We have 11 newsletters. We publish in the United States. We publish in sub-Saharan Africa. We publish now in the Gulf. And the advertising business is built around premium, largely corporate affairs advertising against those audiences of leaders in those markets. Really, the U.S. market, like many global publishing businesses, is the dominant market. But what the journalism also powers, and this is novel and different compared to our competitors, is it really powers the convenings, which is why we call them live journalism convenings.

9:35Our journalists, even our biggest star journalists, we joke that Ben is not just the editor-in-chief of Semaphore. He's the editor-in-chief of Semaphore's live journalism. And our top journalistic talent design the convening content. They moderate the content. We oftentimes treat them as news-breaking opportunities, news-breaking moments. And that is a different approach than a lot of our competitors. And it's allowed us to build something, to build an events business more quickly and more powerfully, I think, than others have tried in the past.

10:13Peter Kafka:I want to come back to that in one second. But just to be sure, when you say half the business is split between advertising and the other half is events, is that 20 million advertising, is that tethered to the events? If someone's buying, I assume that someone's buying a sponsorship from you, you're also selling them, you know, display advertising, newsletter advertising. The reality is that this is an integrated kind of multi-platform news media model. And both on the product side, which is deeply integrated, as I mentioned, the journalism is deeply integrated, but also on the business side. And so not only are the event partners, commercial partners, sponsors also advertising, but many of the advertisers are also sponsoring events.

10:57I think I'd say nearly 90 % or more of our commercial partners on the events business are also advertisers in the media business. So it's a fully, fully integrated approach. And it makes sense because the news briefings, the news media products deliver a kind of an audience of decision makers and leaders in Washington and Wall Street, Silicon Valley. These are not very large-scaled audiences. They're very targeted audiences. And so the notion that when you have a segment of audience that's not that big, you actually can convene them quite easily. And that combination of convening and very targeted precision-based advertising is the model that we've developed.

11:47Peter Kafka:So you mentioned the idea that Ben's not just the editor. He's also the chief show pony and has to do all the big events. And I think that's considered standard for a lot of media companies now these days, that their biggest stars are multi-platform. But when it comes to events, that's also potentially a limiter, right? Because Ben Smith can only be on stage one place at one time, and he can only do so many events a year. So how do you think about scaling that business? Well, yeah, no, but I think that, I mean, honestly, I think that, I mean, obviously, many journalists are expected to be multi-platform these days.

12:18But in truth, in real practice, I don't think that the events businesses are deeply, deeply integrated into the heart of these newsrooms. I mean, you have a few stars who may be given a podcast. They may be given their own event program. But on a sort of a day-to-day kind of business architecture, content, product architecture basis, having these two things live together and breathe together, that's actually quite a different thing. You know, as for Ben's time, well, Ben, as you know, works 24 hours a day, seven days a week. So he's a bad example because he can do everything.

12:56Peter Kafka:But he can still only be at one conference at a time. You can't have a Ben conference. You can have a conference that he attends every day. You can't do it probably once a week, right? Yes. Yeah. But the thing is, is that, I mean, we're also, you know, one of the things we do, we did do, you know, almost 100 events this year. but a lot of the energy and the focus of our event strategy is around some of the bigger convenings that we do and I would say that as we go forward the idea is not necessarily to go from 100 to 200 to 300 events I mean it may grow as we grow geographically around the world but the strategy is much more likely to be to build a series of tent poles that themselves become larger more significant, more valuable commercially, more influential editorially.

13:47So that's how you scale it.

13:50Peter Kafka:Some of the press I've seen about your raise and your business sort of has you guys trying to take on Davos, which is happening in a week or two, directly to sort of build your own convening of the biggest, fanciest, most expensive people in the world and get them all in one place. Is that a real ambition? Is that a 10-year ambition or am I misguided? No, I mean, listen, when we started Semaphore, actually in the original business plan deck, we saw an opportunity to build a leading CEO convening in the United States. We looked at the U.S. market and we thought, it's interesting, this is the largest economy in the world.

14:32And this is 2023, 2022. And there is not a dominant leading CEO convening platform. And in fact, Davos was and still remains to this day the sort of the preeminent gathering for global CEOs. And we thought that was an interesting fact and one which presented an opportunity. And so we, from the very beginning, envisioned building this from scratch. And we identified Washington, D.C. as the best location to do this, which was also a little bit of an unusual choice. D.C. has historically not been a place where CEOs travel. It's not been historically a center of business, but that, of course, has been changing across the last five to seven years.

15:25You know, the role of geopolitics in the boardroom, the rise of regulation, all these different trends have converged. And now CEOs from both the United States and across the world find themselves in Washington, you know, three, four, five, ten times a year, some of them. And we were fortunate because we made that bet. And in the first year, we had five Fortune 500 CEOs. The second, we had 25. The third year, we had 200 Fortune 500 CEOs. And this coming year, in April 2026, we're expecting over 400, which really makes it the single largest CEO convening in this country and probably second to Davos globally.

16:09And of course, that's not just a great moment to do a lot of journalism because much of these conversations, if not all of them, are on the record and all the conversations are led by our journalists. But it's clearly an interesting and powerful commercial opportunity to connect different brands and companies who are interested in reaching this.

16:32Peter Kafka:My next question is sort of like flesh out how that business actually works. When you gather all those CEOs in Washington in April, are you making most of your money selling tickets to those CEOs? What's the ticket cost? And then how much of your revenue comes from selling access to those folks to advertisers? We are, right now, we're not charging any delegate fees to the CEOs. You pay to be in the audience if you're not a CEO. Yeah. And honestly, I mean, it's obvious that the CEOs are the sort of the core of the audience, the core of the product idea and proposition. So virtually 100 % of the revenue that we have generated so far has been companies who want to reach CEOs.

17:16So these are the big global, you know, Fortune 100 B2B companies who, you know, whether they're banks or consulting firms who, you know, who want to want to reach CEOs because CEOs control big, big corporate budgets. And anyway, so that's been that's been the nature of the business. I think over time, as we build it and scale it, we're hoping to, beyond 2026, if we can go from 400 to maybe 600 or 700 next year and really get on par with the market leader, we think many other revenue opportunities will emerge given the value of that type of audience.

18:00Peter Kafka:And when you're when you're selling a Pfizer, whoever, sponsorship for specifically an event like that, right? I mean, when I've dipped into the conference business, the thing you always hear from from potential sponsors is they want to be in the thought leadership space. They essentially want to be on stage. They want to be on a panel or they want to give a speech. Even if you allow them to do that, it doesn't seem like they get a ton of value out of that. It seems like the real value they're getting is the chance to be up close and personal with, you know, statesman X and Y and CEO Z. How do you how do you sort of make your advertisers happy when they sponsor an event?

18:38You know, I think, I mean, different different advertisers and different sponsors have different motivations for for being involved. You know, some are very focused on building their business. You know, they want to sell more software to CEOs. And, you know, and so getting their brand in front of that audience, you know, getting their content in front of that audience is actually valuable for them. Some other companies are not necessarily looking to sell their products per se, but want to tell a story about their corporate brand to people who matter, to stakeholders who may influence different aspects of their business ecosystem.

19:20And so that tends to be sort of a more ethereal, as you say, thought leadership messaging, corporate brand messaging, more of a content-based thing. So it just really depends on the client.

19:34Peter Kafka:We'll be right back, but first, a word from a sponsor.

20:01The deal for$149 or less is like your phone at 1%. It's about to power down. Limited time offer for new clients on federal returns. Participating locations only. Terms at jacksonnewitt.com slash 149.

20:11Peter Kafka:Hi, I'm Brene Brown. And I'm Adam Grant. And we're here to invite you to the Curiosity Shop. A podcast that's a place for listening, wondering, thinking, feeling, and questioning. It's going to be fun. We rarely agree. But we almost never disagree. And we're always learning. That's true. You can subscribe to the Curiosity Shop on YouTube or follow in your favorite podcast app to automatically receive new episodes every Thursday. This week on Version History, our chat show about the best and worst and most important products in the history of technology. We're talking about a gadget that was meant to be used on phone lines and was eventually used by the military and then finally changed the music business forever.

20:54That's right. Of course, I mean the vocoder, the thing that let us all play our voices like an instrument and change the way that we think about our voices. We have a really fun guest. We have a really fun story to tell. All of that is on Version History on YouTube and wherever you get podcasts.

21:15Peter Kafka:And we're back. You've been describing a business that's very D.C.-based. You are based in D.C. It's really striking to me that some of the most successful media startups of the last few years, you guys, Axios, Punchbowl, to some extent Puck, are all making money or trying to make money in Washington in that same market as corporate responsibility, whatever you want to call it. You sort of matching advertisers with powerful people. How much, why had no one tapped into that previously and how much bigger can that market get? Is it saturated now? Well, you've got to think of it, I mean, it's effectively a B2B marketplace, right?

21:55You know, so it's, and I think this is what's different and what's sometimes confusing to people is that many of these news properties, including Semaphore, you know, are consumer facing. Now, they're consumer, you know, web pages and consumer focused newsletters. But since the audience that they're appealing to is this segment of this leadership audience, both public sector and private sector, it allows for a much more targeted type of business monetization. In this case, it's the corporate affairs market, which is largely corporate reputation, which I mentioned before. There's also a bit of advocacy advertising, which is advertisers looking to advocate different positions.

22:46Peter Kafka:Facebook saying, here's why we believe healthy regulation is a great idea. Exactly. And the truth is this market has existed for a long time. And there was a whole predecessor group of brands before Politico and Axios. You may remember Roll Call or The Hill or National Journal. And in fact, when I was at the Atlantic and ran Atlantic Media Company, we had a property called National Journal, which was deeply in this space. And even back then in the early noughts, those were some of the most successful and profitable and commercially viable media businesses around. So I think obviously these new digital disruptors came along and stole the market from those legacy players.

Read the full transcript

23:36But then I think what also happened is that the market grew and it grew really, really dramatically because I think the role of, you know, the intersection of government and business has, you know, become more and more pronounced and more and more intense. And I think the stakes have gotten higher and higher and higher for companies operating, you know, operating in the U.S. And their needs to communicate their corporate brand positions have just gotten more and more urgent.

24:05Peter Kafka:I remember hearing early on from Ben, I think, that you guys were going to try to create essentially your own Sunday show, which is also very much fueled that that economy is fueled with those same dollars on TV, but same kind of advertisers. And those were some of the most profitable TV shows on television back in the day. Unless I miss it. And they probably still are today. Unless I miss it, you guys have not launched your version of a Sunday show. Do you think that's something you'll try? Well, you know, we actually started with a video investment. We had a couple of people that we hired at the beginning because we thought, like, let's see if we can produce this opinion leader video, this leadership class video.

24:48Ultimately, we tried. We were unable to sort of really, really figure it out early on. And we ended up sort of killing it within six months or so because as a startup, you know, I think that's probably one of the better decisions we made was just to focus on the stuff that's working and stop doing the stuff that's not working.

25:10Peter Kafka:So I said you guys are a success story. I just rattled off a few other new media success stories, digital media success stories. There's lots and lots of digital media and just overall media failure. Are there lessons from your quick success that can apply to people who aren't in the Washington, D.C. media complex? Either you've got an existing media business or you wanted to start something new, but you don't want to have salons in Washington as your core business. Well, yeah, I mean, one way of thinking about it, I mean, this is sort of a basic idea in corporate strategy, which is if you can map and look at the sort of the existing revenue and profit pools, you know, of the existing kind of leading players in a certain marketplace.

25:58You know, in this instance, you know, we've been talking a lot about Washington, D.C., but, you know, and Semaphore is very, very active there. But we're looking to build across the whole globe and building this opinion leader, this business decision maker model across the world. And so if you map the global market for reaching business decision makers and you look at the global news market, you get brands like the, as you mentioned, the Financial Times. You get brands like The Economist. You get brands like The Wall Street Journal. These are companies that have really transitioned successfully through the digital process.

26:41They're largely very big subscription revenue streams, very robust advertising revenue streams, strong events businesses, and they're seeing significant growth. It's actually a very healthy segment of the news market. So people say, oh, news, news, news, news is terrible. Well, you know, that's too much of a generalization. The business news, the professional news, the premium news, whatever we want to put it, is extremely healthy. And so yet they also are legacy players. They're also operating kind of with, you know, with playbooks that they've been that have been in place for a long time. And there's opportunities for young upstarts to do things better and to attack and disrupt those models.

27:28And so I guess my advice to those who don't want to build a business like this in Washington and do salons is to map out an existing market where the economics are strong, where there's significant revenue streams, significant profit streams, and then build a 21st century version of it. And that could be, it's most likely going to be, honestly, in the B2B space. I think the consumer space is, you know, certainly for news and information is much more challenged. But it's, you know, there are definitely opportunities. I mean, you can see this across different B2B categories that you and I know well.

28:08We'll be right back. But first, a word or two from our sponsors.

28:15Peter Kafka:Spring Fest means more sun, more fun, and more free at Lowe's. Keep your yard in line with an additional free Ego 56-volt battery when you buy a select Ego mower, trimmer, or blower. Plus, keep landscaping fresh with Stay Green 1-cubic-foot garden soil. Five bags for$10. Our best lineup is here at Lowe's. Valid through 4A. While supplies last, selection varies by location. Soil offer excludes Alaska and Hawaii.

28:45Peter Kafka:Are you stuck staring at your W-2? Are tax refund worries holding you back? You probably have FOMO, the fear of messing up. The fix? Using TurboTax on Intuit Credit Karma. They find every credit and deduction to help you get every refund dollar you deserve. Or your money back. It's time to overcome your fear of messing up and get your taxes done right. Start filing today in the Credit Karma app. Chronic migraine. 15 or more headache days a month, each lasting four hours or more, can make me feel like a spectator in my own life. Botox, onabotulinum toxin A, prevents headaches in adults with chronic migraine.

29:25It's not for those with 14 or fewer headache days a month. It's the number one prescribed branded chronic migraine preventive treatment.

29:31Peter Kafka:Prescription Botox is injected by your doctor. Effects of Botox may spread hours to weeks after injection causing serious symptoms. Allerge your doctor right away as difficulty swallowing, speaking, breathing, eye problems, or muscle weakness can be signs of a life-threatening condition. Patients with these conditions before injection are at highest risk. Side effects may include allergic reactions, neck and injection site pain, fatigue, and headache. Allergic reactions can include rash, welts, asthma symptoms, and dizziness. Don't receive Botox if there's a skin infection. Tell your doctor your medical history, muscle or nerve conditions, including ALS Lou Gehrig's disease, myasthenia gravis or Lambert-Eaton syndrome, and medications, including botulinum toxins, as these may increase the risk of serious side effects.

30:08Why wait? Ask your doctor, visit BotoxChronicMigraine.com, or call 1-800-44-BOTOX to learn more.

30:20Peter Kafka:And we're back. One of the other reasons people, or one of the reasons people say news is in trouble, media is in trouble, like I mentioned up top, is the vicissitudes of being dependent on platforms, whether it's the very old days, AOL and Yahoo, and then Google, and then Facebook, and now back to Google again, we're talking about Google zero, and you marry that with AI. And, and the idea that the big platforms are, one, never going to be reliable sources of traffic and distribution, and two may entirely dry up altogether, right? All, you know, all the things you used to do via Google might all happen now in a chat GPT box.

31:00Peter Kafka:I don't think you guys were, anticipating the AI boom when you guys launched this. And so in some ways, I think you're maybe accidentally successful by avoiding that. But how are you thinking about platform dependency and AI? Because it's still going to affect you, right? Yeah, and of course. I mean, listen, naturally, I mean, we launched in 2022. The writing was on the wall about the platforms. You know, we'd already seen that whole sort of wave of, you know, the rise and the fall of distributed platform models. But even then, I remember Ben said, oh, we, you know, poor timing for us to launch as Elon was destroying Twitter as a useful distributor of news.

31:39Peter Kafka:Yes. No, it's true. I mean, and I have to say it did sort of concentrate the mind a little bit that you were sort of once, you know, post the crash of those broader distributed models, that it was really, really important to develop a direct relationship with audiences. Everyone, that was sort of the big idea. And I think from in 2022, 2023, as we saw these changes, obviously AI was not happening quite yet. It did concentrate the mind. And I think it did. And we did, I think, focus our editorial model, focus our audience model, our distribution model, quite intentionally towards more specific audiences that we could have a direct relationship with that wouldn't necessarily be competitive with social media.

32:37And I think that if you think about this -

32:39Peter Kafka:What does that mean sort of when you're making product, when you're doing journalism? Well, it means, you know, I mean, if you're a CEO or a leader of a, you know, division of a company and you're trying to understand the impact of, you know, geopolitics, global geopolitics on your supply chain or on, you know, interest rates, directions. I mean, you're not going to go to Facebook. You're not going to go to Google. You're not going to go to Twitter even. I mean, you're going to be looking for expert insight and you're going to be looking for trusted voices or trusted brands that present that information.

33:21And you're going to be looking for a direct relationship to get that content. And so and that's the nature of professional content. And I think it's it's I wouldn't say it's totally immune from, you know, from all these changes. Obviously, the AI kind of revolution is adding a set of different challenges to that. But certainly vis-a-vis the distributed social revolution, this type of professional consumer looking for insight, looking for intelligence, looking for, you know, really, really high quality trusted content is not going to go through the social platform.

33:59Peter Kafka:So all that makes sense, but presumably all of your CEOs are swearing up and down how much they love AI and they're desperate to use it and they're installing it across all their companies. So presumably they are going to get some kind of AI generated news product that's going to go out and get them all the best information about a supply chain or whatever. How do you make sure Semifor participates in that? I mean, we talk to a lot of CEOs. It's one of our core audiences. You know, what you hear from CEOs is, I'm so sick of not being able to trust the news that is produced for me by what are supposed to be professional, you know, trusted news organizations.

34:34the loss of trust in some of the journalism-based professional news brands is staggering. It's staggering. And in fact, Semaphore, when we started the company, trying to restore trust, trying to innovate in our product, in our editorial to restore trust, was actually really something that Ben and I really tried to prioritize. We came up with this idea of the Semaphore, which is a new article format, which separates news from analysis and opinion, presents countervailing opinions. And I can't tell you the number of CEOs or C-suite executives who, now this is three years in, we've had time to build it and refine it, who say, thank you so much for your content because you are right, right up the middle.

35:24And your commitment and your purpose around trying to create more balanced, less ideological, more fact-based news is very, very welcome. And it's interesting that this trust question, particularly with the decision maker sort of audience is, you know, especially acute because they're obviously taking this information to do things with it in a very, you know, in profound ways.

35:51Peter Kafka:But to be specific, I was asking you how you deal with the notion that your stuff may be pulled into a chat GPT produced news summary for those busy executives, or if not chat GPT, someone is going to do some sort of, and these people will expect that as brilliant as Semaphore is, that will be one thing that they get as part of a bigger package. And so how do you get them to make sure they're visiting you and paying you? Number one, we don't let the LLMs take Semaphore's content. We don't have any deals, the LLMs at this point. So we try to protect from that. Number two, I think it's actually the opposite.

36:30I think that the further up the ladder you go, and whether it's in a company or an organization or just someone's level of education or discernment, I think that there is a sort of a counter reaction happening where AI summaries seem to be invading the inbox and invading people's sort of, you know, mindshare like a weed, and you're spotting it everywhere, and it actually has this dumbing down effect where you feel like, wait a minute, this is... So you're getting the real uncut stuff from Semaphore,

37:05Peter Kafka:and it's kind of a status marker, the same way like Brooklyn kids are supposedly ditching phones. You know, I mean, maybe there'll be a point at which the AI is so powerful that it's actually able to sort of mimic truly authentic human artisanal journalism. And that would be an interesting day. I do think that the AI and the prevalence and the broadening of the AI revolution and everything being turned into some form of aggregated content is going to create opportunities for more human-centric, more artisanal, much, much more custom and directed types of content. So we'll see. I think the other thing that's interesting about our model is since half our business right now is in the live convening space, we think that's also going to be pretty relatively safe from the AI disruption.

38:07because, and may actually, in fact, it may be the tailwind because as, you know, as technology takes over our lives and becomes so much more prevalent, I think there will be a natural human reaction to want to spend more time in person together.

38:22Peter Kafka:We've been praising your success. Let's, for balance sake, tell me something you got wrong in the launch, in the thinking about it, in the execution. What's something you'd do over? Well, I think, you know, I mean, we definitely did not made the absolutely wrong decision on video. That was probably our biggest mistake. We spent too much on it too early. We, you know, we thought that we could, we thought that we could sort of invent a sort of a new market, which was sort of digital video, kind of corporate affairs advertising market. And honestly, the media buying structures that existed for that just didn't exist and didn't work.

39:07And so that was probably the singular thing. I think, you know, I'm proud of what the team's accomplished. You know, I think we've built a really, really strong talent culture. I think the folks at Semaphore represent really some of the most talented people in the industry. We've built a very, very collaborative and I think, you know, really team-based environment. I know I'm going back on to our successes now, but, you know, there's been lots of smaller mistakes along the way and obviously, you know, ups and downs. But overall, it's been a good three years.

39:48Peter Kafka:All right. Well, you know what? No need to berate you about failures if you've just been killing it year after year. Said with a bit of archness in my voice, but I think you have done well. So congratulations. Thank you. Thank you, Peter. Thanks for taking time. Appreciate it. Okay. All the best. Thanks again to Justin Smith. Thanks again to Charlotte Silver. Thanks again to our advertisers. Thanks again to you guys. We have some more fun shows coming up. See you soon.

From the publisher

News is a tough business. So how did Semafor, the news startup founded by Ben Smith and Justin Smith, figure out how to turn a profit in their third year of business?

Excellent journalism certainly helps. But it’s really because the company made two key decisions: Focusing on events — and focusing on events in Washington, D.C., where companies will pay a lot of money to reach a relatively small crowd of influential people.

There’s more to it than that, as Semafor’s CEOJustin Smith explains to me in our conversation. But it’s not a coincidence that Semafor is doing well in the same market that’s been quite kind to other news startups in recent years, including Axios and Punchbowl.

So one big question I had going into this conversation — and one I still have — is whether you can adapt the Semafor playbook if your media company isn’t oriented around the C Suite/K Street set. But take a listen and let me know what you think.
Learn more about your ad choices. Visit podcastchoices.com/adchoices

More from Channels with Peter Kafka

All 70 episodes
How to Build a Profitable Media Company in 3 years, with Semafor’s Justin SmithChannels with Peter Kafka · 40 min
Listen in VO