Substack Wants To Become A Social Network; Beehiiv Wants To Stay Invisible

22 Jul 2026 · 42 min · 13 chapters

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In short

Channels with Peter Kafka interviews Beehive CEO Tyler Denk about how to monetize and distribute newsletters, why Beehive differs from Substack, and how AI is changing operations in the creator economy.

Guest backgrounds

Tyler Denk is co-founder and CEO of Beehive (launched 2021). He was the second employee at Morning Brew (joined 2017), where he built internal newsletter infrastructure (CMS, ad management, growth funnels) and helped grow subscribers from 100,000 to 4 million.

Key claims

Substack aims to be a destination/social platform (a “walled garden”); Beehive positions itself as invisible infrastructure like Shopify, not a community hub. Beehive doesn’t take a cut of subscription or digital-product revenue. Beehive’s ad network pays creators (e.g., Nike, Netflix, Roku, HubSpot) and has paid out over $1M monthly. AI has improved internal productivity (e.g., customer success dashboard automations) and Beehive has avoided AI-driven layoffs.

Notable examples

Morning Brew’s ad/brand-partnership model; Beehive recommendation network driving 15M subscriptions; a “working magicians” newsletter nearing six figures from subscriptions.

Written by AI. May contain mistakes. Listen to the episode to check what was said.

Chapters

Tap a time to open that second in VO

Interview with Tyler Denk

0:30 to 1:25

Discussion about Beehive and the newsletter landscape.

“Chronic migraine, 15 or more headache days a month, each lasting four hours or more, can make me feel like a spectator in my own life.”

Interview with Tyler Denk

2:24 to 3:38

Discussion about Beehive and the newsletter landscape.

“He is the CEO of Beehive and he would very much like me not to call Beehive a Substack rival.”

The Evolution of Beehive

3:38 to 4:30

Tyler Denk explains Beehive's growth and service offerings.

“Here is me talking to Beehive CEO, Tyler Denk.”

Building a Newsletter Business

4:30 to 5:50

Insights into building a newsletter platform and audience growth.

“If you were to ask me that question three or two years ago, I would typically answer with, we are a newsletter platform.”

Challenges and Misconceptions

5:50 to 7:20

Discussion about initial skepticism and market needs in the newsletter space.

“So, yeah, I alluded to this a little bit earlier.”

Target Customers and Growth Trajectory

7:20 to 9:50

Tyler discusses target customers and the evolution of Beehive's offerings.

“and we took the newsletter from 100 ,000 subscribers to over 4 million.”

Beehive's Performance Metrics

9:50 to 14:00

Overview of user base, revenue, and business metrics for Beehive.

“So I kind of pitched Beehive back within the morning brew days and they, to their credit, said no, because I think it would have been a distraction from what they were doing or maybe not to their credit.”

Beehive's Business Model and Growth

14:00 to 18:32

Learn about Beehive's approach to monetizing newsletters and its growth metrics.

“We're really trying to push the boundaries of what's possible with this.”

Attracting and Supporting Independent Creators

19:07 to 28:01

Explore how Beehive attracts independent creators and offers support for their growth.

“There's a civil war happening in the Democratic Party, and if there's one place that that's playing out most clearly, it's in Michigan.”

The Shift Toward Email Signups

28:01 to 29:15

Learn how companies are prioritizing email signups to nurture leads over time.

“Like as a business, you can just prioritize where maybe they weren't prioritizing email signups previously.”
Show all 13 chapters

The Newsletter Evolution in Media

29:26 to 38:05

Explore how the media's approach to newsletters has evolved and why it matters.

“You mentioned you were watching the Post time.”

AI's Role in Business Efficiency

38:05 to 40:14

Understand how AI is influencing hiring practices and productivity in companies.

“Why don't we build something that will give us 45 of the 45 things that we want, saves us the$250 ,000 or$300 ,000 a year?”

Creating Valuable Content

40:14 to 41:05

Gain insights into the importance of focusing on product quality over rapid scaling.

“to scale quicker, to charge advertisers more and just build this flywheel.”
Hear the part that matters, and keep it.Open this episode in VO. Double tap your headphones to save a moment as you listen.
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Transcript

Automatic transcript. May contain errors.

0:01Peter Kafka:Introducing Meta Glasses. Hey Meta, any last minute tables for two tonight? Sure, there's a great Italian restaurant 15 minutes away. Hey Meta, where's the nearest flower shop? Five minutes away, straight down Broadway, past the bodega. Their lilies are trending on Instagram. Just saying. Hey Meta, am I forgetting anything else? How about setting a calendar reminder for next year? Meta Glasses, available in more than 20 styles. Chronic migraine, 15 or more headache days a month, each lasting four hours or more, can make me feel like a spectator in my own life. Botox, onabotulinum toxin A, prevents headaches in adults with chronic migraine.

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1:10Peter Kafka:Don't receive Botox if there's a skin infection. Tell your doctor your medical history, muscle or nerve conditions, including ALS Lou Gehrig's disease, myasthenia gravis or Lambert-Eaton syndrome, and medications, including botulinum toxins, as these may increase the risk of serious side effects. Why wait? Ask your doctor, visit BotoxChronicMigraine.com, or call 1-800-44-BOTOX to learn more. Hey, it's Ryan Reynolds here from Mint Mobile. Now, I was looking for fun ways to tell you that Mint's offer of unlimited premium wireless for$15 a month is back. So I thought it would be fun if we made$15 bills, but it turns out that's very illegal.

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2:04Peter Kafka:From the Vox Media Podcast Network, this is Channels with Peter Kafka. That is me. I'm also chief correspondent at Business Insider. And today we are talking about how to make money writing newsletters and also why making money writing newsletters doesn't necessarily mean Substack. My guest is Tyler Denk. He is the CEO of Beehive and he would very much like me not to call Beehive a Substack rival. But that is how lots of people in my world think about Beehive. And that's why we saw a bunch of stories in recent months about prominent Substack writers leaving that company and heading to Beehive.

2:42Peter Kafka:And if you think the world isn't big enough for multiple news platforms, well, I would have thought so too. In fact, I didn't think the world was really big enough for Substack way back in 2017. But turns out there are lots of companies that will help you send emails out. And when it comes to Substack versus Beehive, there's one truly meaningful difference, I think. That is that Substack now sees itself as a platform like Twitter or Facebook. It wants you to engage with its content in its own walled garden. Beehive, Dank says, just wants to be your service provider. He doesn't really care if you never realize your favorite newsletter was created using Beehive.

3:19Peter Kafka:There's a lot more in here. Dank talks about the work he did building newsletters at Morning Brew, and how that helped him build his new company, why he thinks we're nowhere near peak newsletter, and why he's a startup CEO who is over the moon about what he thinks AI can do for his company. So let's get straight to it. Here is me talking to Beehive CEO, Tyler Denk. I'm here with Tyler Denk. He is the co-founder and CEO of Beehive. Welcome, Tyler. Thanks for having me on. Because you're on channels, I think a larger percentage than normal of any given audience knows what Beehive is or has heard of Beehive.

4:00Peter Kafka:I still think the majority of my audience and most people in the world don't know what Beehive is. What is a one-sentence summary of Beehive? Can you do one sentence? Yeah, it's hard. This actually might be the hardest question of the entire interview, to be honest. We are building the operating system for content creators. Okay. I'm going to try translating. Yeah, try to poke at that because I did that right off the cuff. I described the ad differently. It was good. I would say you're in the newsletter business. And if I had two sentences, like Substack, you're trying to provide creators with a way to send emails and monetize them.

4:38Is that fair? If you were to ask me that question three or two years ago, I would typically answer with, we are a newsletter platform. My background, I was the second employee at Morning Brew. My co-founders were early employees at Morning Brew. Our initial product was to be able to create, distribute, and monetize newsletters. And I still think we do that better than anyone. We have since, though, launched podcasts. We launched community. We launched digital products. And so we are evolving beyond just the newsletter. I'd say newsletters still are bread and butter and the core of everything that we do.

5:12But that's why I think we have matured to more of a operating system for content creators is what I threw out there off the cuff.

5:19Peter Kafka:Yeah. And that part makes sense because just like I'm not going to compare you to Substack for the entirety of this interview, but just like they started with newsletters and they've expanded and they want to do more stuff. That makes sense. It also makes sense. I think you guys have raised like 50 million bucks in venture capital, which on the one hand is nothing these days in the AI days of 2026. But it's still money. And presumably the people who gave you that money are expecting you to do more than just build a newsletter platform. You started to get to a question I didn't ask you, which is to explain how you got here.

5:50Peter Kafka:So let's go there now. You founded this company in 2021. What were you doing prior to that? Yeah. So, yeah, I alluded to this a little bit earlier. I joined Morning Brew in 2017 as the second employee, and that was everything from a daily email newsletter typically covering business news, but they now have different verticals. And I think they would actually be upset for me calling them a newsletter business now as well. They've also expanded into a bunch of different media. Yeah, they are owned by Axel Springer, which owns Business Insider, which I work for. And if you want to get an Axel Springer executive excited, ask them about Morning Brew.

6:27Peter Kafka:They love this business. That's so - Or maybe a tip for other budding, for other media reporters. Look into the Morning Brew business. People are very excited about it here. But back to your story. Yeah. So back then I joined as the only engineer and I ran growth and basically built the internal infrastructure. So what that means is the writers were before me copy and pasting the emails into an HTML template. That's not very scalable. We built our own content management system that the writers use to create the newsletter. We monetize with ads. And rather than dealing with the 40 or 50 different ad placements that go live on any given week, we built our own proprietary ad management platform that would interface with advertisers, integrate with the newsletter, kind of made that one well-oiled machine.

7:14And then I built all of the different funnels. I ran Facebook ads for us. I helped scale us to 4 million readers. Long story short, I was there for three and a half years, and we took the newsletter from 100 ,000 subscribers to over 4 million.

7:24Peter Kafka:And so you left that company and you said, a lot of people do this, right? They work on one thing, one place, and they go, I want to do a better, bigger version of this for my next thing, which kind of makes sense. But in this case, I would think that it's one thing to build a successful email product for a company. And other than to say, I think there's a business building email products for lots of people. And just to put my cards on the table, I said I wouldn't do all Substack references here. But I wrote either the first or one of the first articles about Substack when they launched back in 2017.

7:59Peter Kafka:And my thought was, oh, it seems cool that they built this service that allows you to build your own newsletter service like Ben Thompson does. But there can't be that many people who want to use a service like that. And there can't be that many people who want to subscribe to newsletters. And I was clearly wrong on both counts. But what was your thinking going into this? Yeah, you and all of our seed investors, our would-be seed investors who turned us down, had the same hypothesis. So, yeah, I think that was probably pretty commonly held opinion at the time and still maybe to this day. I think from our POV as engineers, me, my two co-founders, like it's cool to build internal tech for the 40 employees that we had.

8:38I think most engineers want people, millions of people to touch the software that we're building. So I think that there was a drive to want to take what we've built and apply it in a much larger scale. The thing about email is we were sending to four million people every day. we'd probably receive a few hundred responses every week, specifically about the referral program, the email template, the design, the growth strategy, basically people that were either journalists at other orgs, newsletter operators at another company, or had a newsletter company of some sort. And they wanted to know how was Morning Brew achieving the style, the growth, the success, the revenue.

9:17And a lot of those emails got forwarded to me and anything tech related. The answer is like, I knew exactly how to build it. I'm the one who built it, but I can't explain everything. But there's a, there's a large enough of a volume of those requests coming in where that really was the impetus for what we had built at Morning Brew is clearly special. It solves a problem.

9:37Peter Kafka:Our market research is showing up in our inbox, people saying, I want to use your product. Totally. And so I actually pitched it to Alex and Austin. I didn't know that they were talking to Business Insider about an acquisition. And I I was like, I think what we, we already have the distribution of this 4 million person email list to say you can use the same software that we are using. So I kind of pitched Beehive back within the morning brew days and they, to their credit, said no, because I think it would have been a distraction from what they were doing or maybe not to their credit. We already have a successful business.

10:05Peter Kafka:We don't need to build a tools business. Totally. And so that was really the impetus before for me to see that this was a need in the market. And then, yeah, I mean, that's really kind of what set the stage for continuing to build this on our own. So you launched in 2021? Yeah, I did a quick like 10 month stint at YouTube in between leaving Morning Brew and launching Beehive full time. Good platform experience. So when you launched in 2021, who did you think your customers were going to be? And in 2026, how has that changed from your original conception? Yeah, it's a great question. At that time, it was newsletter native media companies.

10:44is there was Morning Brew for X, Morning Brew for crypto, Morning Brew for AI, Morning Brew for politics. Morning Brew really had the brand reputation. In the early days when we didn't have that sophisticated of a product, it was the credibility that this was the early Morning Brew team. That was on all of our marketing webpages. So it was anyone who tried to emulate the Morning Brew success and build a newsletter, whether it was an internal newsletter at a company or a hyperscale newsletter that wanted to be like The Hustle, The Skim, Axios, Morning Brew. That's where we started.

11:16Peter Kafka:Were you thinking, oh, there are going to be some people who want to build a morning brew for X, a media company built around a newsletter. I think you just said this. And there will also be people who want to create newsletters who aren't trying to create a business out of that. They just need to have a newsletter provider because they need to distribute newsletters for other reasons than making money. How did you think that pie chart would split up between professional email creators versus people who did it as part of something else? I think we actually approached it from the lens of, from my experience of building on MailChimp and Campaign Monitor and Sailthrough, it was very clear to me that all of these ESPs were built for marketing and commerce, primarily.

12:01Like when Sailthrough would send their updated features of tracking volume of purchase order, I go, that's awesome. that has nothing to do with our business at all. And you aren't building for media or journalism or content creators at large. You're building primarily for e-commerce. And when you go down the line from Klaviyo, Constant Contact, et cetera, I actually viewed the competitive set as there's already billions of dollars in revenue sitting in these ESP platforms that are building software for the right customer for them. But a lot of these media companies, newsletter operators, journalists were using the wrong tool for them.

12:40And so that was really the opportunity. We've obviously had plenty of people who are starting as hobbyists who have grown and built a business or a good side project. But we aren't really in the business of convincing someone to go from zero to one. We want people who are already sending on these large platforms that were misclassified that we know we can do media tech better.

13:00Peter Kafka:So this was always built as what we now call the creator economy. This was for people who want to do this for a living or something close to a living. you'll be that tool set for them. And over time with maturation, we've always built enterprise level functionality, right? Like we take a lot of our customers from the campaign monitors and sail throughs of the world. And in doing that and bringing in like quote unquote democratizing like enterprise level software for this cohort, we've been able to attract a lot of Newsweek, Time, TechCrunch, like larger media companies that I do think fit that bucket of they were using a Klaviyo to send content-based newsletters from that doesn't give you any of the audience insights or flexibility that you would expect as a publisher.

13:41So yeah, to answer your question, yes, I think we started primarily on like the long tail of content creators. Everyone from hobbyists to starting a side project to wanting to build Morning Brew for X and have matured to a place where large publishers actually thrive with our software because we offer enterprise level features at a fraction of the cost with the product velocity and everything else that we're doing. We're really trying to push the boundaries of what's possible with this.

14:08Peter Kafka:And today, to explain what your business is today, you told me if these stats are still right. I saw 40 ,000 users, meaning people who are using your tools to create newsletters. 15 ,000 of them are paying you for help doing that. And you did, those people made$19 million in revenue last year. You think that's going to double this year? Did I get all that right? I think directionally right. We're about like 55 ,000 to 60 ,000 active users on the platform. So these are people who are actively sending about 15 to 20 ,000 paying customers right now. I think we just surpassed$60 million paid out all time.

14:43And so that is from the ad. Basically, you can make money one of three, actually more than that now. The ad network primarily. So we have an ad network with premium sponsors, Nike, Netflix, Roku, HubSpot, etc. The thesis there, that was actually our strongest thesis when we started the company, was I saw firsthand how Morning Brew monetized. We had a 20-person brand partnership team that's in market talking to agencies, talking to different businesses to get them to sponsor the newsletter. I knew that a lot of these content creators and journalists who are going independent, they might be the best in the world at writing about sports or politics.

15:16But they have no business or interest building brand partnerships with Nike and HubSpot to monetize their newsletter. I think that's where Substack was very opinionated in saying the proper way to monetize your content on the internet is paid subscription. For years. That way they were insistent on that. And I think directionally that is a stance to take. But for the past several decades, there's been, you know, the true, the tried and true way of generating revenue on the internet has been ads. And Morning Brew is a success story. Axios was a success story. There's a lot of these businesses who built very large newsletter first businesses that were ads based.

15:51But the gap in the market was most of those content creators didn't have the processes or connections to, to do brand partnerships. So we have a Beehive ad network. We pay out over a million dollars every single month. That's one of the primary ways that our publishers and content creators get paid. Essentially what YouTube did for video, we want to do for newsletters now and eventually for podcasts.

16:13Peter Kafka:And the Substack guys have now come around and said, actually, maybe ads aren't a bad thing after all. And they're basically in the process of building up an ad business. You've had one from the start. One other distinction I think is important. I mean, there have been a bunch of stories about people leaving Substack to go to Beehive. I think those numbers are probably smaller than those headlines suggest. But there are real differences in your company. I think the biggest one is it seems to me that Substack has this notion that they are going to become a platform themselves, that you will come to the Substack app or the equivalent to engage with Substack content, to read articles, to listen to stuff.

16:52Peter Kafka:And then they have their own sort of like Twitter-like service where you're supposed to comment about that stuff. I understand why they want to build one of those. I understand why some of their creators would want that. I don't understand why a regular person would use it. But you guys do not seem interested in that. You're not trying to build a hub at the moment. Yeah, I think we're going two totally different directions there. I think you are correct in that they want to be the destination. They want to be the aggregator. They want to be the social platform. Like we usually liken it to Amazon versus Shopify.

17:23Like I very much see them as the Amazon of the industry where Amazon has millions of third-party sellers, but you go to the amazon.com app or website, it shows up in an Amazon box. Like they are intermediating between the sellers and the customers. We've positioned ourselves very much as the Shopify. We want to be tools and infrastructure that sits in the background, mostly invisible. You land on these different content creators or publishers, website or newsletter and have no idea that Beehive is actually the ones powering it, the same way that you would land on different merchant websites and have no idea that Shopify is actually powering them.

17:57Yes, exactly.

17:57Peter Kafka:You want most people who consume Beehive content to not know Beehive exists. Because we don't even call it Beehive content, right? Like it is Oliver Darcy at status. Like we want status to be status. We don't want Oliver to be a Beehiver or sub-stacker. Like it's his brand that he's building. And I think that's a really important distinction in terms of philosophically the types of content creators that we want to have on the platform. And the success stories are them building their own brand that stands alone, not us being their distribution or reason for their success outside of providing the tools and infrastructure.

18:31Peter Kafka:We'll be right back with Tyler Denk, but first a work from a sponsor.

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19:12Peter Kafka:and if there's one place that that's playing out most clearly, it's in Michigan. A crucial Senate primary battle in Michigan that could determine control of Congress in November. Congresswoman Haley Stevens and Abdul El-Sayed. A progressive Democrat and a moderate Democrat. In the end, it all comes down to the dreaded E-word, electability. But in Michigan, one candidate is trying to turn the electability concept on its head. If we think that voters walk around asking, where do I sit on some theoretical left-right spectrum? Then in theory, the bulk of the voters are somewhere in the middle. The problem, though, is that that model hasn't really accurately predicted our politics for a very long time.

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20:17Peter Kafka:and we're back you guys do seem to have made a concerted effort to get the oliver darcy's and lachlan cartwrights i'm sure i can find other guests from this podcast who are using your platform that people who are starting starting relatively high profile newsletter businesses these days to come work with you from the get-go how do you how do you source those people how do you figure out that that's someone who might want to create a newsletter how do you get in front of them and how do you incent them to use i can't believe i just use incentive as a verb how do you how do you persuade them to use your service instead of substack or anybody else yeah so we have something called the beehive media collective where it's an application process there's probably about 30 to 35 journalists in it now and we do everything from provide health insurance to legal overview to giving them credits to get the images basically a lot of the luxuries that they had while at a larger institution like a New York Times or CNN.

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21:15Going independent removes a lot of those things and the legal reviews and everything else. So we built a program that would make it easier for them to make that jump. It's honestly all inbound and introductions. We don't have a concerted effort internally.

21:29Peter Kafka:So you're not going through someone's Twitter account saying, oh, they've got a lot of engagement. Maybe they'd be interested in launching a beehive with us. No, and a lot of the large publishers are also our customers. We don't have an active effort. of, I know this is something I think Subsecs did in their earliest days, was basically who are those large profile writers that would look better on our platform that we can poach from the New York Times and et cetera. And that's what I think built a lot of their brand reputation in those early days, because media likes to write about media. And if you're poaching all of the best journalists, I think that was their initial growth strategy.

22:00We have zero effort of trying to poach talent. Typically, talent, I think, identifies themselves as someone who wants to go independent. We have built a brand reputation that we can serve them really well. And they typically come inbound to us or via recommendation. But the pitch is actually, I mean, to your point with Lachlan and status, going back to the Amazon versus Shopify, like you could be a large user on Substack or you could build your own brand. And I think when you describe them as high profile, like they do want to have their own standalone brand that has their own design, their own revenue streams.

22:31They're not tied down by the limitations of a platform and they're not tied to the distribution of a platform. And so I think it's not for everyone, but I think for the cohorts of independent journalists and creators that we serve best, they value that independence and not being tied to what could be the next Facebook or the next Google where you're overly dependent on them for distribution and traffic.

22:56Peter Kafka:And you're also selling a different fee structure, right? I think Substack takes a flat 10 % or close to of your revenue and you guys, I think, are paying sort of a flat fee instead. Yeah, exactly. So we don't take a cut of any revenue generated on the platform. So if you are charging a$10 subscription minus the Stripe fees, which are nominal in the cost of doing business on the internet, you take home 100 % of what you're charging for subscription. Same with like we launched digital products and this is like different than the independent journalists. But if you are a content creator who is an expert in chat GPT and you want to build a guide or a template or a course, like you can sell that on the Beehive platform and we don't take a cut of revenue as opposed to a lot of other creator and product platforms that do take a 10 to 15 % cut.

23:41Peter Kafka:So you've got tens of thousands of people paying you to use your tool to send a newsletter, presumably because they're serious about making a business out of it. What do you think the total universe of, we'll call them creators, of people who want to create newsletters for a living or as a meaningful part of their living? How big is that universe? I always like the Ben Thompson quote of the internet is so much bigger than people give it credit for, as in there are so many niches. We have a very successful newsletter that's driving almost six figures in revenue for working magicians. so they write about what it means to be a magician uh one ahead and they have a thriving subscription business i'm sure they do irl events and some other things but the subscription business alone is approaching six figures and like where in the world would you imagine to have 10 000 readers about working magicians but i think that speaks to the niche content that is out there on the internet and that we should be able to provide the tools and infrastructure so i don't have like an exact figure on like how big it is but i think it is much bigger than most people give it credit.

24:47Peter Kafka:And I'd also caveat - Yeah, I think the flip side of that is people tend to overestimate like, oh, YouTube is democratized media, so now everyone can make a movie. And the truth is, we definitely knocked out some gatekeepers through YouTube and that era of the internet, but it's not an infinite number of people who can make movies or music or whatever, or good stuff for people that want to consume. It's bigger than the previous gatekeepers allowed to sort of flourish, but it's not infinite. And you need to sort of think this through as you're building the business. Yeah, but I would say not everyone needs to be a Mr.

25:19Beast for us to be successful either, right? Like if you can, if five years from now you can compare what Beehive becomes to what YouTube was 10, five years ago, like I'd be very happy with those comparisons to, I think YouTube probably also started off by like how many people actually want to record videos or who's good at actually creating videos to publish on the internet. And like, there's obviously a power law and some people are much better than others and some can actually build a real business and others are more hobbyists and get value out of posting videos on YouTube for fun or clout or whatever reason you want to post videos.

25:49The same way that I think there will be a power law of not everyone's going to be Lachlan and Oliver Darcy on the Beehive platform, but can you stay in touch with your 500 closest friends and colleagues in a seamless way? And like that pays us$79 a month. And I think there's a lot of people that would do that all the way up to the higher end of people who are building very successful businesses on the platform. And then to go one step further, I think a lot of these businesses, like you see it with the HubSpot Media Network. We see it with a lot of our customers, whether it's Ramp or Brex, like a lot of sophisticated SaaS and software platforms are investing in content marketing, knowing that it is harder to reach your customer in search.

26:28It is harder to reach your customer in these algorithmic feeds on social. And by building these funnels and creating content, whether it's newsletter-based or some other form, I think a lot of these companies are getting more sophisticated in how they're engaging their potential customers. And newsletters should be a big part of that.

26:47Peter Kafka:I get why everyone says newsletters are an important way of reaching people. Every media company says this. And they often say it in that context you just mentioned. And as Google and other referral places drops off, we need to have other ways to connect with our customers. We want to be able to directly connect with them. But if you're a ramp or just name your random company, or actually if you're just a creator, how do you get people to find your newsletter? One of the major selling points for Slumstack that I hear from Slumstack users is, oh, they've got this sort of referral network at the bottom of their emails.

27:25Peter Kafka:It'll suggest three other people. How does someone find a status or a ramp or anything else that's using your services out of the gate? Yeah, I mean, we have a similar recommendation network that we actually just relaunched last week. And so similar mechanics to Substack, you can, as a publisher or creator, recommend up to four. I mean, more than four, but at any given time, we cap it at four. That's driven over 15 million subscriptions to date. So real volume there through the recommendation network. and that's before the most recent updates that we just launched last week. Other stuff is like additive, right?

28:00Like I think like Ramp is getting millions of page hits to their website anyway. Like as a business, you can just prioritize where maybe they weren't prioritizing email signups previously. That can be a more important KPI for them, knowing that if they can get someone's email and they funnel them relevant content over the course of three to four months, the likelihood that they actually sign up to create a Ramp account and become a customer becomes much higher. I think that's the bet that HubSpot made in acquiring the hustle and building out the HubSpot media network. Most people don't wake up on a Tuesday and decide that they're going to spend$50 ,000 on a CRM.

28:33But if they're getting value from the hustle every single morning for the past six months, and they see the HubSpot advertisements in the hustle's newsletter, I think that one day where they do need a CRM, HubSpot's top of mind, and they're kind of playing the long game. So I think it varies per company in terms of how they prioritize growing their subscriber list. But I think more of them are even waking up to the idea of we aren't going to convert this person on this lead gen form in a one shot to spend$50 ,000 with us. We have a better chance of getting their email for$1.50 and nurturing them over six months, knowing that they are more likely to purchase our product at some point in the future.

29:11And I think more companies are kind of waking up to that funnel. We'll be right back. But first, a word from a sponsor.

29:26Peter Kafka:And we're back. You mentioned you were watching the Post time. I feel like on the big media side, they've gone through a couple waves of we're excited about newsletters. We're worried about newsletters to we're going to kind of move on from newsletters that happened recently. It seems like they are again newly interested in newsletters. And I guess newsletters is sometimes the same as the creator economy and sometimes it's very different. Do you have a sense of why publishers are interested in the newsletter business right now? Is it to save their existing business? Do they think they're going to find new talent and new reasons for people to engage with them?

30:08I think it probably came in stages. is I think like when I think back 15 years, 10 years ago, I would read TechCrunch all the time and their daily newsletter was just recapping their eight stories that they personalized to me that they would send. And so I think the newsletter used to act as a vessel just to drive people back to the website, just to get traffic and add revenue through like the banners on the webpages. And then I think they saw Morning Brew, Axios, The Hustle, The Scam, and was like, wait, we can use this email list to drive actual incremental revenue. in addition and outside of the banner ads that are on our website.

30:44And so I think that evolution has happened a bit. And a lot of these publishers have waken up to that. And now I think it's a confluence of that and declining search traffic and other ways to be able to reliably capture the attention of your audience with a distribution channel that's reliable and that you control, that it feels like you have more control than LLMs and AEO and GEO and SEO and all of the EOs. So, I mean, like I said, like I signed up for the Wall Street Journal maybe eight months ago and I don't open the app daily, but I read their newsletter recap daily, which one is a very valuable asset and two drives me back to their app more than it would otherwise.

31:27And so I think it's like back at Morning Brew, we always used to talk about push versus pull. And this was like the early days of like really making the case for why newsletters make sense. and if you have to depend on your consumer or your readers going to techcrunch.com in their URL bar to read the latest articles like that's a behavior that has to happen versus you know they're going to be opening their inbox and reading their emails and meeting them where they already are I mean that's what we would preach all the time at Morning Brew and I just think that push first pull dynamic is more important ever with this proliferation of content across social and AI and everything else.

32:03Peter Kafka:And the fact that everyone is doing some version of trying to get into my inbox makes me even harder for me to navigate my inbox. What is your thinking around that when everyone is doing the same thing? Yeah. It's always funny that people claim like peak newsletter, but like no one claims like peak podcast or peak UGC video or peak Netflix, right? Like I think there's always, there's continues to be. Well, there is a But you can podcast, you kind of find your podcast and then it's like other podcasts show up in your podcast player. And YouTube and platforms like that are built to sort of move your attention around.

32:43Peter Kafka:Whereas my inbox is my inbox. In theory, it should come from people who know me and or I like. And the point is, my point is, lots of people are filling up what is actually a constrained space in my personal inbox. But I would say that the inbox is probably a bit more flexible than podcast, right? For me to get a new podcast recommendation, I'm so turned off to the idea of that because podcasts are a 45 to 90 minute endeavor to listen. So the time commitment on a new podcast episode or working to your rotation, I think it's much more difficult than a three to five minute read in the inbox where you have to be anyway for work and the rest of your life.

33:17I agree that it is getting more crowded, but I'd also say that's no different than just a rise to the top in terms of quality where you will churn out of newsletters that are providing you less value or less entertainment for those that provide you more value and more entertainment.

33:34Peter Kafka:How many people work at Beehive? We're about 120. And it's all distributed, right? Totally distributed. You are podcasting to me from your bedroom. I can see your bed. I can see your Beehive logo. We talked earlier this year, and you struck me as one of the people who was very, very enthusiastic about AI in the workplace. And like many people you say who wants to bring AI into the workplace, that this will allow us to do more, not to strip away employees. Are you still thinking about it that way? Totally. And we have not had any sort of layoffs because of AI or any sort. In fact, we're just doing more across all of our different teams.

34:18I think we have actually deflected future hires. Like we are behind on our hiring roadmap, which is great. It's good for, you know, runway and everything.

34:28Peter Kafka:So you are intentionally hiring fewer people because you found that AI can do some of the things the new hire would have done. An example of this is like our customer success team, which deals with all of our enterprise users. They used to, let's say, manage a book of 40 enterprise users. and there's a lot of work and communication going back and forth. Someone on that team actually built their own dashboard for the team to use that has all of these automations and insights and can do nudges automatically and proactively reach out to customers. And I would say that like the size of their book, if it was 40 before this tool is now maybe double.

35:01And so that's required us to hire less or prevented us from needing to hire more people to scale that team. And I think that's one of a few dozen examples across customer support, across our ad network, across engineering, where we've been able to build internal tools that makes each of our employees, call it 20, 30 % more productive, which prevents hiring in the future.

35:22Peter Kafka:Had these tools been around when you started in 2021, would your trajectory look different either in the number of people you've hired, amount of money you've raised, different projects you're trying, or do you think it's the same business? I think it's similar. I don't want to overstate it and be as parabolic as some of the CEOs claiming that AI is going to replace 50 % of their workforce and they're never going to have to hire again. We have six open roles right now. We are actively hiring. We're just hiring a lot less than I think we would have otherwise. my hunch is if we started the company over today and had like these tools available to us like i think we'd probably be smaller than we are now but not so much that i think there's like a massive delta um but yeah i think where we've seen the most success is like the internal tooling has totally transformed how a lot of our teams operate on a day-to-day basis where they can do so much more and where that shows up inversely on the customer side is they're getting more attention They're getting proactive updates.

36:22They are getting better customer service. They are not identifying bugs and issues in the software because we can proactively flag that. So it does have a much better and bigger impact, I think, on the customers having a better experience. Meanwhile, we are running so much more operationally efficient. So, yeah, I'm still very bullish on AI. I don't think it's a panacea that a lot of these CEOs want to claim, but I do think it's helping us quite a bit.

36:48Peter Kafka:And the flip side of this is you don't feel like either today or in the near future, you're going to lose business as someone who can say, I built, I vibe coded my own version of email management software. I'm doing fine. so what's interesting is i've i've evolved on this thinking quite a bit i think when ai a year and a half ago when you can really start building like when vibe coding really took off i think as a founder the biggest fear is can someone vibe code 80 of what we have with a smaller team undercut us on price offer similar things i actually don't view that as a huge threat i think there's so much nuance in like the data infrastructure the security the deliverability the IP address is like, there's so much complexity in this business that I think even if you could vibe code it a hundred percent, there's something around reputation and brand and some of these other tangential things that make it harder to replicate what we're doing.

37:42That's not where I feel the threat, where I feel the threat. And I think where most SAS businesses would feel the threat is anytime you are making a vendor decision for any piece of software, you're comparing it across like four or five different vendors. None of them have a hundred percent of what you want. you make like maybe this one has eight out of the 10 things that you want this one has six out of the 10 but it's half the price and you have to make some informed decision around what's the best vendor to go with based on price and the the qualifications i think we could approach a world where and not someone to build a separate beehive but where an individual large enterprise user could say instead of paying three hundred thousand dollars that's going to give us 40 of the 45 things we want?

38:24Why don't we build something that will give us 45 of the 45 things that we want, saves us the$250 ,000 or$300 ,000 a year? I think that maybe is a bigger threat, but where that loses faith is to build enterprise-level software. And if you were going to be paying us$300 ,000 anyway, you must have millions of subscribers. And now you need experts in-house that are now responsible for doing all the things that we already abstract from you. So proactive deliverability reporting, how the editor works, how the automations work. Like there's a reason why all these SaaS companies exist. And as someone who has vibe coded different projects on the weekend, just like kind of stay up to date on AI.

39:03I realized like, again, like I'm probably in the 99 % of like, I am technical. I have a design sense. And to take this vibe coded project to a full production level, I have to do error handling and I have to set up Sentry. I have to set up Klaviyo. I have to set up all these different things that like Beehive just handles for you. And so that's why I think the SaaSpocalypse is like totally overblown. I think the more people that are in the weeds, like even if I could make the case that I just did of like why someone may want to build their own solution instead of paying us$300 ,000 a year, when you actually have to staff that project, it will cost you far much more in operational costs and maintenance than it is just to pay someone who specializes in that software.

39:44Peter Kafka:Tyler, we've been super generous with your time. Give us one more gift before you go. A lot of people on this who listen to this podcast are making their own content or want to go into business for themselves, making their own content. What's the one thing they need to think about as they're making that leap? It's a great question. I think it always starts with the end reader and the value that you're providing. And I think far too quickly, and I saw this from like the morning, what Morning Brew did is we hyperscaled very quickly. And I think that created this whole cohort of people who are trying to hyperscale newsletters or podcasts, not focusing on the product itself, but focusing on what are the unit economics of how cheaply can I get a reader into the funnel to scale quicker, to charge advertisers more and just build this flywheel.

40:32And to get the hyperscale, you do need that flywheel. But what that ignores is that Morning Brew was so good at creating content and building a differentiated product for the audience that they served. And it really has to start with the product. And so I think for any content creator listening, it's really nailing the value or entertainment or whatever it is that you're providing to your audience, making sure you're best in class there before trying to figure out the unit economics and hyperscale.

40:57Peter Kafka:Make stuff people want easy to say, hard to do. I agree. It's not for everybody. Tyler Dank, thanks for coming on. Yeah, thanks for having me. Thanks again to Tyler Dank. Thanks again to Charlotte Silver. Thanks again to our sponsors. We love our sponsors. Thanks to you guys for listening. Talk to you soon.

41:22Peter Kafka:Evening. Buyers remorse. Buy a new car? I'll be moving in. Let's get started. Sorry, I think there's been a mistake. I bought it from Carvana. You what? Yeah, great price. I even have seven days to love it or return it. So there's no... No, no buyer's remorse. More like buyer's rejoice. I guess I'll let myself out. Congratulations. I mean it. Buyer's rejoice. Buy your car today on Carvana. Limitations and exclusions may apply. See our seven-day return policy at Carvana.com.

From the publisher

You are a normal person, so if you think about “people writing their own newsletters” you probably think: “Substack”.

But just as Xerox isn’t the only way to make photocopies, Substack doesn’t own the professional newsletter industry.

So let’s meet a competitor: BeeHiiv, run by 30-year-old CEO Tyler Denk. Denk helped build Morning Brew’s newsletter machine before launching BeeHiiv, and he has a clear pitch for creators thinking about using one versus the other: Substack wants readers to open its app, follow writers, and spend time in a Substack-branded social network. BeeHiiv wants to disappear into the background while its customers build brands of their own.

Denk helped build Morning Brew’s newsletter machine before launching BeeHiiv, which now powers everyone from independent journalists (previous Channels guests Lachlan Cartwright and Oliver Darcy both use it to power their media newsletters) to companies like Time and TechCrunch.

He joins me to explain why he thinks the newsletter business still has lots of room to grow — even though my inbox suggests otherwise — and why advertising, not just subscriptions, can support the next wave of independent media businesses.

Also discussed here: Why Denk used to think a business like his would most definitely be replaced by vibe-coded software, and why he no longer thinks that.
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