In short
Jordan (manager behind The Sidemen) explains how The Sidemen turned a YouTube audience into a $100M+ content-and-consumer empire, framing creators as “content engineers” who iterate, test, and optimize like an engineering process. He also covers how they built ventures (restaurants, alcohol, memberships, brands) and why YouTube is an “engine room” (video search/indexing) rather than just social.
Guest backgrounds
Jordan is the manager behind The Sidemen. He previously worked at Lab Bible and Sport Bible (handling Instagram Stories), later started an agency called Roundabout (Gen Z agency), and worked at James Grant (YMU) talent/management. He also has experience structuring creative/commercial strategy from corporate roles and managing creator talent.
Key claims
The Sidemen get ~300M YouTube views per month (~2B per year). Their audience-to-customer strategy relies on brand thinking and high-margin subscription/content models (Sidemen’s membership/content). Creators should diversify across multiple channels and revenue streams; don’t over-invest in what you can’t control. Management decisions are systemized via voting.
Notable examples
“St Mary’s moment” (2016 charity match at St Mary’s: ~13,000 sold out quickly; later Wembley charity match sold out in ~183 minutes). Venture examples include Side+ (membership), Sides (restaurant chain), XX Vodka, and Best cereal/“Magic Breakfast” style kid-feeding initiative; also a launch lesson from delivery/stock issues during early Sides rollout.
Written by AI. May contain mistakes. Listen to the episode to check what was said.
Chapters
Tap a time to open that second in VOThe Sidemen's Growth and Unique Connection
1:30 to 4:16
Discover the pivotal moments that highlight The Sidemen's impact and connection with their audience.
“Yeah, I think you're one of the smartest voices in this space and like supremely talented.”
Understanding the YouTube Ecosystem
4:16 to 6:55
Explore the differences between YouTube and social media, and how this affects content creators.
“Southampton Marina to just to follow the coach, get to the hotel.”
The Challenges of Content Creation and Strategy
6:55 to 9:22
Learn about the key challenges creators face and the importance of strategic management.
Building a Business Around The Sidemen
9:22 to 14:00
Understand the strategic planning and business opportunities that arose from working with The Sidemen.
“or not all of us are maybe good enough at it.”
Launching New Ventures
14:00 to 16:47
Learn how Sidemen ranked and selected new business ideas for launch.
“And then all their names basically were to rank the ideas.”
Growth After COVID
16:47 to 19:14
Explore how the Sidemen capitalized on post-COVID energy for business growth.
“And we'll help you, obviously, and be close with what you need.”
Business Strategy and Management
19:14 to 22:04
Understand the management structure and decision-making within the Sidemen's ventures.
“And, but also I believe that we're in a moment just before a lot of money's going to start flowing in and giving creative opportunities to those creators.”
Content Creation and Monetization
22:04 to 24:56
Discover the monetization strategies employed by Sidemen for their content.
“0.1 is like not so good, but also relatively realistic.”
Partnerships and Franchise Models
24:56 to 28:00
Learn about the importance of partnerships and franchising in scaling Sidemen's brands.
“It's a very difficult business that you leave to the experts who know that.”
Franchise Financing and Strategic Partnerships
28:00 to 29:34
Learn about the importance of financing and strategic partnerships in franchise growth.
“And then you guys are bringing the brand and the audience.”
Show all 27 chapters
Lessons from the Launch of Sides
29:34 to 31:20
Explore the challenges faced during the messy launch of the Sides brand and key takeaways.
“It was like a lifetime ago now, but I talked about the fact that we, and it was totally true.”
The Non-Linear Journey of Brand Building
31:20 to 33:58
Understand the nuances and unpredictability of building multi-million dollar brands.
“And I think all of them have a real shot.”
Structuring Partnerships for Success
33:58 to 35:51
Discover different models of structuring partnerships in business for long-term success.
“I will commit, you know, half a million pounds, a million pounds in media over this amount of time to support it.”
Cash Flow and Long-Term Investment Strategies
35:51 to 37:53
Learn about the importance of cash flow and diversifying investments for creators.
“If you're enjoying this episode and getting lots of value from Jordan, I'm going to put down a breakdown of all of his frameworks in my next newsletter.”
The Reality of Retail and Brand Assumptions
37:53 to 40:26
Examine the challenges of retail behaviors and the assumptions surrounding brand growth.
“So those two become your kind of cash businesses, but you're not necessarily going to sell Cyplus.”
The Creator Trap: Balancing Content Production and Risk
40:26 to 42:04
Discuss the challenges creators face in balancing profitable content with the risk of innovation.
“Um, and then I think, yeah, for as a creator, the key is that you're, you're good on a lifestyle perspective.”
Navigating the Creator's Dilemma
42:04 to 44:48
Learn about the challenges creators face in producing content and scaling their channels.
“insane ideas have never been seen, which work for some, but if that's what you've been aiming for and you've trained your audience to expect that, you have to keep that up.”
Commercial Thinking for Creators
44:48 to 47:16
Understand the importance of thinking commercially when building a YouTube channel.
“So your money comes from the strength of and the clarity of your audience for an advertiser.”
The Role of Agencies and Management
47:16 to 48:24
Explore the challenges of finding brand partnerships and the role of management in content creation.
“He's got a good team around him that have helped, but it can also be, you know, just doing everything can also be a, be a problem.”
Building a Sustainable Creator Business
48:24 to 52:44
Discover how to build a business as a creator by focusing on audience and content strategy.
“You are a publisher of content, which serves to a specific audience that advertisers buy against.”
The Essentials of Engaging Content
52:44 to 56:01
Learn about the key elements that make content engaging and successful across platforms.
“on your own first, you have to be at that point of like, I'm making money either from YouTube or making money from brand deals.”
The Art of Content Creation
56:01 to 1:02:31
Learn the essential elements that make content engaging and successful.
“who might be interested in the thing you're talking about.”
Trends in the Creator Economy
1:02:36 to 1:08:26
Explore the changing landscape of content creation and engagement strategies.
“Because I think, like you said at the beginning, there's never been a better time to be a creator or someone like the Sidemen.”
Navigating Success in Content
1:08:27 to 1:10:01
Understand the balance between viral content and meaningful audience connection.
“It's like either really emotive kind of open and vulnerable personal content, which is, which is like very connecting with people or it's more optimized scale content, which is easier.”
The Impact of Authentic Content on Audience Growth
1:10:01 to 1:12:00
Learn how personal and relatable content can significantly grow a creator's following.
“Some in America do, but very few beyond a sort of small set.”
The Evolution of Social Media Platforms
1:12:01 to 1:13:44
Explore the differences between TikTok, Instagram, and YouTube in user engagement and content depth.
“And there's this like community level of TikTok.”
Challenges for Traditional Celebrities Transitioning to YouTube
1:13:45 to 1:16:15
Understand the barriers traditional media figures face when entering the YouTube space and the importance of creativity.
“Money being, you know, it's an investment in something which might not materialize for five years.”
Transcript
Automatic transcript. May contain errors.0:00Jordan Schwarzenberger:The word that defines the next era of content production is not production, it's engineering. Three S's, right? You've got stop, stay and sleep. Those three things. Anyone can do it. That's Jordan, the manager behind The Sidemen, one of the biggest YouTube groups in the world with over 10 billion views. In this episode, Jordan reveals the content secrets behind one of the world's largest YouTube channels. How many views do they get on a monthly basis? It's around 300 million views. It's about 2 billion views a year. And it all just started as them in their bedroom. Seven friends just hanging out and playing games together.
0:35Jordan Schwarzenberger:How to actually turn your audience into paying customers. Thinking as a brand is so key when you're actually building a YouTube channel because your revenue is advertising revenue that is based on audience sets. So your money comes from... And you're talking 90 % margin. Wow. How creators should launch businesses. You're a content engineer. You're not even really a creator. You're deeper than that. You're shaping and iterating and testing and learning and optimising to get the outcome you want. The biggest mistakes that creators make and how to overcome them. A lot of creators I see are stuck on that treadmill of I have to do the same thing.
1:08Jordan Schwarzenberger:And that's why innovation on YouTube is actually quite difficult. Which is why I think having multiple channels is so valuable. Because you can train the algorithm to serve the content that you want to make in something totally new. Without it harming your existing audience. And so much more. So how do you have success today if you're a creator? You're looking at the sidemen and you're like, I want that. I think this is an absolute masterclass for creators. I really hope you enjoy it. Please subscribe if you do and let's dive in.
1:37Jordan Schwarzenberger:Thanks so much for coming on, Jordan. Pleasure. Thanks for having me. Yeah, I think you're one of the smartest voices in this space and like supremely talented. I'd love to start at the beginning with the sidemen. When do you first realize the size and the scale of this group of YouTubers? Yeah. So firstly, thank you. It's very kind. So I would always pinpoint a moment actually where I realized that this whole space was different and the sidebar were very different. So it was before I was even working with them. It's 2016. I had like this massive high top like my hair and I was working at Lab Bible, Sport Bible at the time.
2:14Jordan Schwarzenberger:And Instagram stories had just been born. right so this is like it feels crazy to even say there was a time before Instagram stories and Instagram for those that are like nerdy on social but there was and I remember when it came around I think it was summer 2016 and the Sidemen had their first charity match at St Mary's in South Hampton and I remember going down there covering the game for Sport Bible as I was responsible for Instagram stories and going to the VIP area meeting all the guys and everyone looks so young I've still got it on my phone somewhere right it's like immortalized somewhere but I remember going there and looking out when I was sat there on the touchline and turning around and seeing this wall of like 13 ,000 people that they'd sold out in, I think, you know, under a minute or something.
2:51Jordan Schwarzenberger:And that was all they were allowed. So they weren't given any more space. They weren't allowed to have the whole stadium. They were only allowed one stand, 13 ,000 people. That was it. And obviously, could you imagine these kids going to Southampton and the council and saying, please, can we have a stadium? They would have obviously said like, who the hell are you? Like, what are you doing? But then they realized very quickly on the day that this is serious. I remember we stood down there. I looked up and the energy, the connection, the sort of rabid nature of the the whole space right and all the people there was just on another tier to anything i'd seen before i remember at the end of the game you can again see it on youtube like everyone descended onto the pitch there was this big pitch invasion so obviously the council and the police were probably going right this is we told you so we told this is why we didn't let you have the stadium and all these kids went on the pitch and their parents as well and like all sorts of people were on the pitch just to be close to these youtubers and these creators just to touch them just to like probably smell them taste them i don't know but they just wanted to be near them And then I remember at the end of the game, we all got corralled into this like dugout.
3:48Jordan Schwarzenberger:And these big bodyguards, like huge guys were like slamming it shut to stop these kids like barricading. I'll never, it's like drilled into my brain, this image. Because these kids were trying to bang through the doors to get into the changing room to see these guys to be near them. And then I remember we get into the, I'm in the changing room with all the players, everything else. And they're going like, that was nuts. What just happened? And we then get corralled into the coach under the stadium, out the stadium. And then as we're driving down to the hotel, which is maybe like a 20 minute drive away, you look out the window and there's these like five, six kids who are sprinting down Southampton Marina to just to follow the coach, get to the hotel.
4:24Jordan Schwarzenberger:And then these kids were like, we made it. And we're like getting all graphs and pictures. Obviously everyone was very nice to them. But I just remember through those moments of that game and the end of the game, just thinking like, this is totally different to anything I've seen before. Like this is not a normal level of connection. and so in my head is this like I call it my Saint Mary's moment where I just I this whole space clicked for me on a totally different tier and you realize like this is different it's deeper it's more connected it is driving and moving people in a way that traditional celebrity doesn't do and hasn't done for a very long time and even music I mean you know in terms of the level of connection the depth like the parasocial nature of YouTube specifically YouTube is just so deep because you feel like you know them and you've grown up with them so it's not only a nostalgia feeling because you were young when they were young and they were the first thing you watched when you were 12, 13.
5:11Jordan Schwarzenberger:And then you've grown up with them ever since you've been there. So I've been Sunday every single week, but also because there's no layers in between you and them really other than the screen. And there are real layers, but people don't feel that there are layers because they're totally themselves. And that's what works and wins. You get this depth that's just different. And that was the thing for me at the time and still to this day, and it's only got more and more years have gone on. That was 2016, right? A long time ago, that the connection that can be built it's just on on a different tier so that was like the start for me and then ended up you know being at lab bible and then you know leaving lad starting my own agency called roundabout which was the gen z agency at the time and then went into james grant ymu which is a talent agency and again a similar sort of feeling where you go hold on where culture is moving is more and more towards personalities and people and less and less to gatekeepers so that places the people like lab bible and you know vice was that before buzzfeed all these people that places them in a bit of an existential crisis, even the broadcasters, because they're middlemen to talent and to connection with people, really.
6:06Jordan Schwarzenberger:And so that makes their position more strained. And it's why you've got, you know, news and sort of editorial platforms and publishers struggling to actually grow. And they've all had to move into direct-to-consumer models, subscriptions, etc. Because it's very hard to justify their place in culture when everything's decentralized and random individuals can build up personality cults effectively around them to various degrees and sort of fanfare at an individual level that's totally different to the world that we've left so yeah it's only exacerbated and I think you look now you know Wembley the charity match just happened and it's the same feeling it's the same thing how many people this year 90 ,000 at Wembley sold out in 183 minutes is the official time but it would have sold out immediately if it could process enough and we had about 250 ,000-300 ,000 people trying to get tickets so you look at that and just go okay this hasn't change right it's the same thing and i think it's only going to get more and more that is insane how many views do they get on a monthly basis so it's around 300 million views it's about two billion views a year wow and this and that's excluding clip i mean if you're that's purely youtube so if you had to add up all the clips everything else would be way more than that um but yes two billion views a year roughly and it all just started as them in their bedrooms seven friends just hanging out and playing playing games together at the time and then you know that the friendship which is a real friendship just kind of blossomed and then okay they're spending more time together they're starting to build a bit more of an audience or maybe we should do more in-person videos so they do more in-person videos that then builds up you know an increase of love and and sort of community around that and then it's just well let's keep it going and scale and i think if you ask them like do they think they'd be doing what they're doing now then they'd say absolutely not like none of them came into this with any intention other than to keep it going really and to build on on what started so naturally and then to evolve and adapt and evolve and adapt until you know you're 12 years later and you're still going and you're going stronger now i think than ever before so it's like yeah it's an amazing testament to what youtube can do i always say like youtube is the engine room of this whole thing and whatever we say about social because youtube is not social media and so often a mistake people make where they look at it in the same way and youtube and you speak to them they're very clear they're a search engine for video they're a video indexing search engine right and that's that's what they are and the opportunity that it's allowed uh creators to access from a commercial perspective as we know it's like it's just unmatched with anything else so it is this engine room of incentive and it's an engine room of audience opportunity and it's so democratic and it's so brutal and it's uh in the way that it basically ranks whether something's good or not and you have to therefore make better content there's only one way through and you anyone can do it and there's i was with a bunch of um really high level tv execs yesterday a big sort of a wayday ball meeting about 30 of them and i was talking to them about this they asked me to come and speak and saying like you know i've seen channels channel even a few days ago this guy dropped a video um around about london and why everything's become so ugly and it got like 1.8 million views in three days on a totally new channel like there's no excuse you know it's just a really good video that anyone can do it and i think that openness and that decentralization is is where things are moving but it's also like the biggest opportunity ever right because literally there are no gatekeepers to audience and now there's no gatekeepers to to the revenue that can come from that on youtube um as a result effectively of making better content, which is all there is now.
9:15Jordan Schwarzenberger:It's just make good content, which is easier said than done. And it's a labour of love that takes sometimes years because not all of us are ready for it or not all of us are maybe good enough at it. And we think we are, but if you practice and drill in and put the yards in, anyone can get there. So there's no excuse, I don't think. Yeah. I want to get into how they make content and some of the principles there and the scale of the content and also of the businesses that you've built off the back of it. but let's drill into how you approached them and saw an opportunity like when did you first realize there might be an opportunity for you to work with them yeah so the story goes is myself sam and aaron three co-founders of arcade sam has been effectively the youtuber accountant for the last 14 years he's worked with all of the boys individually he one of his best friends at school was marcus butler who's a big youtuber so and then from marcus he got zoella and he just looked after of the money for everyone really in the space uh with a in an accountancy firm in worthing that's where they're all from right sussex so um that was the start where he he'd sort of seen over the years that there was this huge opportunity for the space to become more managerial and strategic rather than transactional so the uk space for creators has been so uh archaic because everyone is is very is driven by the short-term brand deal so it's like how can i get money next effectively that drives the industry in america for you know um the bigger celebrities it's a more advanced and sort of set up industry you have more regulation around that actually so you cannot be an agent and a manager at the same time yeah for in in la specifically in california with a certain class so there's more regulations around that so you'll have your builder you're strategically growing your brand and looking after you and then you'll have your agents who get your money but they're also getting everyone else money right that's a competition's problem that they had here the industry is not as sophisticated.
11:04Jordan Schwarzenberger:So there hasn't been that, but what that meant is managers became agents, agents became managers. There was hardly any distinction. So of course, what are people going to do? They're going to chase the closest bag and the lowest hanging fruit. So basically the industry was built off, um, transactional brand deals and no one really building for somebody. But then you look at the Sidemen, you look at their scale and the opportunity they, they had at the time, and they've been maximizing on for years now to build something bigger than that and you see the audience and the size of the audience and just the connection all those things we've talked about they had an opportunity to build something more meaningful to build a business of course and to turn that audience into a meaningful business and that had to be intentionally done because it wasn't something that they could do on their own because they're busy making content it's very difficult i think it's impossible to do both you have to have somebody focus on building for you and then even whether that's a hire or a management team or um you know you're doing that and not doing the content, but to do both at the level that they're doing it is really hard.
12:00Jordan Schwarzenberger:Um, and not many can. So they, um, they effectively had this incredible canvas, if you will, for growth and opportunity that anyone with any right mind would go, that is a massive opportunity. Why is no one doing it? And Sam, because of his relationship, you know, we came together through Aaron. So us two came and said, well, actually there's an opportunity to speak to them and say, well, do you guys want to build something? Like, do you want us to be that team for you? And I'd had experience obviously working at YMU, big management company, knew how to build strategy and write creative and decks and come from advice.
12:30Jordan Schwarzenberger:And that's how I had the, I guess, the commercial creative background and understanding. But also at YMU, I was given that, I guess, master's in business, if you will. I was chief creative officer at 20, between 20 and 24, a 300 million pound company. So I was able to see at a high enough level how to corporately structure and build. So I got so much from that business. Um, but then also understanding, you know, um, talent really, and understanding the dynamics of craters, people like, I mean, at the modern book, bought her over chicken shop date was at 2019, 2018. Um, people at Munya Chihuahua, William Clanny, Zach and Jay, like all these craters I was helping, I was kind of bringing into that management structure.
13:06Jordan Schwarzenberger:So I've got to see again, how that worked and when it worked and where it didn't, et cetera. So I had this, this, this sort of strategic and creative understanding that was, I guess, quite strong. Mm. Plus being in social publishing and bringing the same thinking over into the world of craters, which you can get into. And then you had Sam and Aaron who are both from accountancy backgrounds, but very much like strategic accountancy backgrounds. And obviously Sam's like stronghold in this space. So he's been there for so many years with everyone. So this is great kind of coming together really. And then we, it was all during COVID or towards the end of COVID and we had a zoom call with the guys and we're like, right, do you want to like do it?
13:37Jordan Schwarzenberger:And do you want to talk about an opportunity and see if it's something you want to do? And we put together a strategy and they liked it and we said, yeah, let's go for it. And then we had 15 focus areas in that plan, which we were then looking to go and knock off. And we had a spreadsheet and we still got it somewhere, which basically ranks, very sideman way of doing it, but it ranks like every idea, all the names, and then a voting mechanic. And then it has a number between one and 10. And then all their names basically were to rank the ideas. So launch an alcohol brand, launch a restaurant, like a trading card, hotel, bar, all this stuff.
14:08Jordan Schwarzenberger:And then it pumped out at the end, a mandate effectively, like it didn't get over half the votes. So it was a really good way of doing it. And also the ranking of that, like what was the closest to 100 and 100 obviously being the best. So the winners were an alcohol brand and a restaurant. And then you scroll down the list or a few others, bar, hotel, various things that were maybe lofty and difficult in hindsight. But a few of those things. And then also things like trading cards and then a membership club. So that was a side plus. So we had this list and we said, all right, cool. Well, let's do this, this and this.
14:36Jordan Schwarzenberger:And then like we said, should we do it? And they said, should we do it? And we said, yeah, let's do it. So we started in April 21 and then fast forward. Now, most of that list is done. So like the first five or six things on that voting list, which were pretty sure alcohol brand, uh, restaurant membership club, podcast just creeped in near enough in trading cards. A couple of other things have all been done now. Yeah. Obviously had, um, we've got a number of brands we've got, I mean, looking at the list today from that, which was like a blank canvas of, all right, should we go and start a restaurant?
15:10Jordan Schwarzenberger:how do we go and do that to now uh we've got sides which is yeah seven stores um got 15 confirmed for next year which are coming we've got singapore and uae and a bunch of other openings around the world which is great xx vodka um which is uh i should i don't know if i'm allowed to i don't know i'd say i think no it's not it's a weatherspoon stat and they're quite on it with stats but tens tens of thousands of people are drinking xx vodka and weatherspoons every single week like consistently over the last how many years like they love it it does really well and that's building brilliantly best cereal cereal brand um which has had this amazing initiative with magic breakfast to feed kids um who basically got hungry before school there's a huge portion of kids in the uk who don't get breakfast and so part of the initiative with with them with them was we'll donate i think a hundred thousand boxes or something donate a ton of um free cereal as well as giving 10 back to them in profits that was a really good initiative and it's building well as a brand and then you've got the vc fund upside and then you've got the core which is the content business so that's sidemen entertainment sidemen productions and side plus within that which is the membership clubs you've got really yeah three strands of work for the sidemen you've got content uh ventures and then well content brands and ventures yeah venture capital sorry those are the three and they're yeah running well and what was the original pitch was the original pitch essentially you guys right now are just playing small you're just doing brand deals you've got like individual managers or you've got like some agency here who's not really thinking strategically so we'll come in and we'll build enduring businesses yeah with you yeah was it just the business stuff or was it also like we'll help you create better content and initially it wasn't initially actually because it was me sam it was just the three of us right and none of us are like content producers of some background so the role was and the the sell was Well, look, we can come and just focus on building the business.
17:02Jordan Schwarzenberger:We will run the business. You run the content. So you do that. We'll do this. And we'll help you, obviously, and be close with what you need. And we'll just be your management team to support on whatever. But we'll look after the business, really, and focus entirely on that. And so we spent, yeah, like really four, well, this is going to year five, four years, about six months or so with the three of us and then Victor. And then a couple of people on side plus, maybe four or five people. and then that and then tanya i remember the time tanya was the only person on payroll so there's one employer on payroll and you fast forward now and there's like 50 people um you've got like three kind of principles you've got victor you've got uh robin on the brands and then you've got um jamie on the funds you have these three leads you've got big teams i mean if you were to add up all the people across sides and xx it's probably in the low you know hundreds of people who've touched the brand in one way shape or form now probably about 150 i'd imagine across the world um it's like you know nine figure business um scaled by four or five x over like it's done really well but the reason why is because it's just been an intentional job of building the business obviously you can't do that and everything else without support so yeah and i think i look back in time as well and i look at it and go the simon were very i mean all of us that were involved have been involved in this project i think it all happened at the exact right moment in time and if it didn't happen i worry that it you know you would have missed the opportunity to do it because there was a moment in time post COVID where the world was weird and everyone was very rabid just for stuff and for activity.
18:29Jordan Schwarzenberger:And obviously you had this pent up world coming out of that. Everyone's raring to go. So the energy in 2021 was different. It's obviously the prime moment and all these things happened at that time. And, you know, did all of those things last in the same way? No, the world kind of came back to normal and calmed down. But at the time, you know, the energy and the fanfare and the sort of, I guess, the drive around the world just to have like activity again was so real that it enabled all these moments to kind of pick up immense steam. So whether you're launching Cyplus, you're launching Sides, you're launching XS Vodka, you're doing the charity matches, Christmas trainings, all this stuff for probably about two years, like the energy was really, really rapid.
19:06Jordan Schwarzenberger:And then now I think it's calmed down a bit, just globally, everyone's a bit more settled. But then you've been able to scale at that point of once in a multi-generational moment of pent-up energy that people had which i think as well there was a lot of cash and a lot of people weren't spending the same way obviously content was doing really well so very hyper everything was perfect was perfect for a growth moment and obviously looking back you go actually a lot of people now a lot of creators i think are struggling to grow we can get into that there's a time i've got a bunch of theories as to why but i think the uk scene and the global scene actually is struggling in a way to grow in the uk especially and you're seeing this sort of this tier of creators who are sort of stuck, I think.
19:47Jordan Schwarzenberger:And, but also I believe that we're in a moment just before a lot of money's going to start flowing in and giving creative opportunities to those creators. We can get into all of that, but I think, yeah, looking back at history, it was the right moment in time. Um, they gave us a lot of trust, like they're amazingly easy to work with and very just simple, like in terms of their decision-making, they're just like very clear. They don't muck around. There's no, obviously everyone has their moments, but But generally speaking, there's hardly any rationality. Everything's very objective and emotionless in a way.
20:16Jordan Schwarzenberger:Like, yes, they can have moments of feelings a certain way about stuff. But generally speaking, they have the seven of them. They have their system. They have their full three majority. If it gets past the four, we're good. And so decisions just can fly. Because they vote. They each get a vote. We run it on a WhatsApp chat. You've got to get a majority. We've been doing this for five years on a WhatsApp chat, basically. And that's all you need. It's like, put a poll in. Cool. Do you want to do this? Yes. Four. Cool. No. brand deal yet like this opportunity or this partnership no cool bin it it's so easy and then you just all it is is being from a creative standpoint and a resource standpoint it's making sure you're you're putting in markers to check that moment off before you get too deep into things so from a managing this managing it it's not getting too invested in ideas because you know like it's not it's not up to you it's up to the seven of them and they're always in control of that so and that's a lot of opinions as well and they'll come to a consensus and typically they agree and so your job is to try and make sure the things are as good as they are they can be to get to them and to maybe get signed off but you know that like it still might be dead and that's you gotta not be attached to anything really um which is again i think really healthy and management often it can be you know there can be too much like creative involvement from a team that i guess causes friction because then you're putting in all this work and then something i don't know isn't quite right and it's like well maybe you shouldn't have put in all the work to begin with you should have checked it sooner or gone slower or maybe just been a bit more detached from it.
21:36Jordan Schwarzenberger:And that can happen. I've seen it in management for a long time. So yeah, it works really well. We're loving it. How are the businesses going? Going well. I mean, look, they've all had ups and downs. It's funny, like you kind of go into these ventures and obviously you realise like, oh, there's a reason why no one goes into restaurants or no one goes into, I mean, we pick probably the most difficult industries in the world to take on. Quick one, if you're enjoying this episode, please make sure you're subscribed to the channel it really helps us book bigger and better guests and keep improving the show for you so if you're enjoying this episode make sure you're subscribed it says the best one probably the most straightforward one is maybe the content which is 100 so that's like a subscription side plus that's almost like the net the side netflix right so it's content and you're talking 90 85 90 margin so it's just it's a dream business that is globally scalable hits a global like it's that is the most successful but again it's one of the most successful models in the world so it's not just they've done a very successful membership and content offering but it's also the direct to consumer content-led subscription is just the dream yeah nothing beats it if you can get the scale and you can build the proposition which is obviously easier said than done because you've got they've got 20 million subscribers uh 20 million subscribers 20 million subscribers and then we we'd assume like we'd assume like i don't know one percent of them or something like that convert to a private membership where they get bonus content i'd say you're looking i mean obviously i would be shot if i gave numbers for these things but i think generally in conversion nowadays everyone's so there's so much stuff conversion over time has become increasingly low so you're looking really around not for cyplus necessarily but generally conversions probably between 0.1 and 0.5 0.5 is good.
23:19Jordan Schwarzenberger:0.1 is like not so good, but also relatively realistic. So for branders, I'd imagine most people see the same amount. And also because so much of the internet is bots. How many, how many people are actually engaging? Like it's very difficult to know on the different platforms who's real, who's not. I think it's over 50 % of traffic is bot, right? So what even is real? But I think a good conversion for anyone on social is like 0.1 to 0.5 % nowadays. Back in the day, maybe we're looking at one to 2%. But I think that's the sort of range. and I think still a lot of people though well I mean yeah for anything but for you know whether you're Revolut and you do a partnership with us you get to 100 ,000 app downloads you know it's like you're not you're happy so I think yeah but it's also important for creators to know that that conversion point is like when you're dealing with brands and you're working with on your own projects like really be conservative on conversion and the side men again are not really because they over index and all that stuff anyway because the audience is is so entrenched over so many years but most people will do a deal oh why did it not convert well because you probably estimated a one two three percent conversion rate when in reality these days you're looking at way lower typically i'd say um yeah so that is the content side which is sounds like that's kind of the most successful one in terms of just business model easy to execute and quality of it and also the world we always said you know like what are we going to do in house what we're going to bring teams in for doing it in houses or doing things in house should be where you're world class right really and like the side men are world class in content they have a world-class content team.
24:45Jordan Schwarzenberger:We have Victor, who's a world-class operator from a content perspective. You've got a really great group of people who can execute, um, on content products, obviously. So do that bit in house. Then the stuff we need partners for, the stuff we have no idea about that we want to do because it's cool to do and fun. We don't know. I have no idea how to run a restaurant. Yeah. I don't particularly care. It's a very difficult business that you leave to the experts who know that. And we've got the best partner to do that. Same with XIX, same with best, same with upside so you you do what you can control and be world-class in in-house and with the biggest upside as well from a risk perspective because i think one of our sort of big things is like we don't we always want to you know carry manage risk really carefully i think creators can also get exposed doing this you see a lot with merch right where people will invest a ton of money into um owning merch supply chains as creators it happens all the time and actually that can be a real difficult thing to keep up because much fluctuates it's very hard to know what success is going to look like and what good looks like or even just consumer behavior like are people still buying merch in the same way in the traditional sense and you know then if you've got a big set so they you know these things can be it can be often i guess an impulse to move everything in-house whereas in reality i think you should move what you're you can really control and be world-class and in-house and bring partners in for jvs or whatever might be for the for the stuff that you just aren't world-class at yeah we are none of us are world-class at running a vodka brand like who is you know yeah the people we've got involved you know so who who have you partnered with with on those like with sides you've partnered with hero brands okay so yeah very randomly came together where they approached us for a german donna kebab partnership because they built gdk so gdk is one of the fastest growing food in 2021 it was the fastest growing food brand in qsr brand in the uk wow i think maybe in the world actually in terms of growth um and we partnered with them because they've built a hugely successful qsr they recently had an investment in from um true true true they're called true global yeah that's the name yeah they had a like big investment in to gdk um which is amazing and again it's like it shows that when you can get to that scale it can really fly but with food the hardest part is the cost of retail and running these things i mean it costs you know multi six figures to start one of them and you need partners who are willing to shelve them ultimately someone needs to pay the bill until you get to the velocity and the level of which it just self grows effectively and that in stores it's typically around 20 stores so you need you need partners franchise partners who believe in the vision enough and who are willing to take that early bet but have deep enough pockets and risk appetite to say right we are going to go on this journey with you where you know the portfolio might do okay and then it'll get better and better and then it gets to a point where you have such scale in stores that you have that network effect of people feeling like oh this is a bigger chain and experience but also you're marketed to in more places because the more times you go past the wing stop the more you sort of get maybe inspired to go try a wing stop so it's just this network effect that kicks in at around 20 stores so if you look at wing stop it took about six years i think to get to 20 stores wow and then from from there until they recently sold in the UK I think 400 million 300 400 million um they're 50 or 100 stores whatever they might be but it's that it's that great and then the other part is in order to unlock um financing as a franchise partner so same when you get a mortgage to unlock a sort of loan against the value of the franchise you need to have a a sort of master franchise IP that is around 20 stores so it's that journey to 20 that is the slog but if you can get there then you can unlock financing for your franchise partners which then means that cool that's opened up to a much bigger pool of potential franchisees who now don't need to pay 500 000 whatever it might be they can pay 20 000 30 000 and get the rest as a loan from barclays or wherever it might be so that those that financing element is the biggest blocker of of speed in that space and it's all the stuff you learn i mean basically need to find people who have got bags of cash and the expertise 100 cash and and experience without a doubt.
28:48And then you guys are bringing the brand and the audience.
28:52Jordan Schwarzenberger:Exactly. Do what we're world class at. Like just stick to what you're good at and leave what you're not good at. It's just a very simple thing. What we do for all the brands is, you know, we across all the brands, the brands that obviously the products as well. And like, you know, the boys are very involved in tastings and, you know, working out what the product should be and what they want involved, et cetera. But ultimately, again, even that stuff has to be dictated strategically by people who are really like high level experts in food because there's so many details around. around wastage or around supply chain, et cetera, that you have to also shape your menu.
29:20Jordan Schwarzenberger:So the stuff's super complicated. And also you have to be building menus that are scalable for 20, 30, 40 stores and not for all these things can throw you off if you're not world-class. That's why I'm very grateful that we didn't even try. Like we actually got close. I said this on Colin Samir's thing a long time ago. It was like a lifetime ago now, but I talked about the fact that we, and it was totally true. I have the docusign still in my email from when we were close to signing a one store unit that we had a consultant chef who still works with us actually on the brand, but a consultant chef who had run ghost kitchens and he was going to come in and basically run one sides in like elephant and castle or something.
29:55Jordan Schwarzenberger:I don't know. And it was so small. And I'd look back now and think about what happened when we launched sides and sides had like a really messy launch because we had like nine stores in London and it was all in the delivery and Uber eats network and nothing physical there's nothing to process the demand so you had this huge demand on the network like obscene levels of people trying it because we'd hyped it to death and we'd really built up to it but then you had like no chicken in certain stores you had you know because delivery works on a kind of predictive cadence where there has to be a level of forecasting for drivers that's how they measure your time etc and it's all very meticulous because there isn't normally spikes there's no hype on delivery right it's a very consistent amount but because of this it just threw the whole network off so you had people waiting four or five hours for food you had you know places running out of chicken people ordering and then you know not having um not being able to then fulfill orders because of that and so then it would cancel the order so people were just like what is going on you then also have people who were traveling in from around the world i think and i know some people in the uk they traveled to train stations nearby size to try sides so they could order it to the station because they had nowhere to stay people traveling in staying in hotels and getting it all this stuff and then you know you have this strain delivery uber east network and it's just like a recipe for disaster so imagine if that was one store imagine it was one but we probably had to open the ghost kitchen and just start serving people in person because yeah it would have been an absolute mess the things you learn doing this stuff what what what are the visions for those for those brands and those companies like what is the vision there is it just is it just having fun or is it like let's build like a billion dollar brand here that that is around long, long after we're making videos.
31:38Jordan Schwarzenberger:Totally. And I think all of them have a real shot. I think, actually, to be honest, all of these things are never linear journeys of, oh, you're here and then you're a billion dollar brand or half a million, whatever it is, right? And who knows? They probably won't get to a billion. I mean, a billion's a lot of money. It might be, I don't know, they're 200 to 500 million pound brands. And that's an amazing result. Maybe some of them kick on and get to a billion. Who knows? The future will decide that. But what I do know is that the journey with these brands is never linear. You go through so many iterations and issues and good stuff and then bad stuff and it changes hands.
32:10Jordan Schwarzenberger:You have different people in the team, whatever it is. And ultimately you just have to hold your nerve. And I actually think a lot of it is just letting the partner you're with and the team you have working on it, just work itself out over enough time. And you have to get to the point where you're comfortable that it's not going to be a straightforward success. Like nothing is just like you, you put it out and then bang, it's a massive win and everyone's loving life and happy. Like that isn't how business works at this sort of level. When you've got the level of demand, you've also got the level of money on the table, money that's been leveraged, money that's been either borrowed or been expensed, whatever it is.
32:41Jordan Schwarzenberger:There's always, there's, you know, when you get to kind of the stages we're at with all these businesses, there's only one way out really. Because no one's going to lose the money they put in. And I think it's also another lesson I've learned is that you want to have enough skin in the game with partners. And you also want to have, I would say, this is where fundraising can be really valuable. I think not enough creators are connected to finance, but finance is good because in a way you have leverage for everyone to make sure that it works. And it's sort of like putting money down where you say, okay, right, we need to make this work and kick it on in a way that is, you know, more than just a sort of silly thing we're doing on the side or whatever it might be.
33:14Jordan Schwarzenberger:And I think in our case, we've had enough money going from where everyone around these businesses to say, right, we're going one way with this. It's only, it's only going that direction. It has to, because there's no other, there's no other option then in a way, which I think is way healthier rather than it being a little dabble. Again, it's very UK thing, kind of dabble, you try and then whatever. How do you, how do you structure these things then? Do you like 50, 50 with a partner between arcade and the side, the side men and the partner? or like is that what a good relationship looks like or is it more in favor of the partner in a way?
33:47Jordan Schwarzenberger:Different ways, different ways of doing it. I would always say it starts with that initial risk conversation and value. So some creators would never be able to probably get 50-50 because they maybe aren't big enough to justify it because even if you put a media plan together and you said, I will commit, you know, half a million pounds, a million pounds in media over this amount of time to support it. And then, but the partner's going, okay, but it might cost three million pounds to really get this going, two million pounds, whatever it is. then you're in a position where, okay, but is that fair to have that fit?
34:13Jordan Schwarzenberger:But then also, obviously, if the brand is being absolutely like rocketed in terms of confidence from a retail perspective, et cetera, because of that creator and that person, then that's going to obviously have a massive amount of value that isn't maybe the most tangible, but will unlock a lot, whether it's gifting, seeding, relationships, just being somebody who's connected in the space, that might unlock a lot of value for the brand too. So I think, you know, the best thing is to You try and weigh it down fairly and say, right, going forward and in five years time, if this kicks on and is a real success, where do we want things to be?
34:44Jordan Schwarzenberger:And yeah, for us, I think it's, you know, 50-50s are good. They come with challenges. So it's a marriage. It's literally a business marriage. And like, you're not getting out. Do you know what I mean? Like you're just, you're in it. With most of the Cybermen brands, we've got JVs work really well. Where it's in-house, of course, there isn't a split. You're building in, you're investing in the team and they're all yours, so to speak. And then a sort of hybrid model, which I think is also interesting, depending on the costs, is if you want to effectively retain ownership, but you have a partner who's more of an operating partner who gives you effectively a royalty or a smaller percentage rather than you're being 50-50 on everything.
35:17Jordan Schwarzenberger:So they take most of the revenue and then you effectively get a royalty. So that's another good model, especially where it's like factories or big production processes that just can be very difficult to do yourself, but also where maybe the partner you're with is a great producer, supplier, but maybe isn't the best brand builder, or an operator in that sense, you can have that hybrid. So multiple ways of doing it. We've got mixed, but typically 50-50 is, I think it's the best one in the bigger projects where you just go, right, we're in this for the long haul, like whether we like it or not sort of thing.
35:47Jordan Schwarzenberger:And we're going to go through and get out the other side together, whatever that looks like. Just a quick one. If you're enjoying this episode and getting lots of value from Jordan, I'm going to put down a breakdown of all of his frameworks in my next newsletter. You can get a copy at the link in the description. Now let's get back into this week's episode. So would they see any money for like, would you guys see any money for the first like five years? I think, no, no, no. I mean like, especially in food, they don't make money. Yeah. There's a lot of money in food, you know. You make money on the value.
Read the full transcript
36:19Jordan Schwarzenberger:And you're just reinvesting it all. Yeah. And whatever you do, I mean, it's, you know. Is that the same with the vodka and all of them? With all of the brands, the consumer brands specifically, they will not see a penny until they sell, realistically. And again, that's because this whole thing's been set up with multiple different streams of revenue. So like those brands are not going to make you loads of money. It's even like you look at Mr. Beeson, Beastables, and you look at the numbers for that. And that, remember, is in America, 320 million market in terms of people. You've got a business that is 250 million in retail sales.
36:51Jordan Schwarzenberger:Great. Amazing. But they make a gross profit of 25 million. Yeah. And you sit there and go like, what's the point? Yeah. Why? Don't be wrong. 25 million is a lot of money. But once you net out your team costs and your offices and everything else, marketing, you might be left with half that. Yeah. 12 and half, 10. Don't get me wrong. Again, great. But for 250 million retail sales, and that's just the game. But then if Feastables can build market share and can get, I mean, Hershey's is at six, I think it's six, I want to say six billion or something stupid, right? So they've got a long way to go.
37:25Jordan Schwarzenberger:But if they can chip away and get to, you know, 5%, 10%, then that's an acquisition that's going to happen. I've heard you talk about, yeah i've heard you talk about north stars and like the importance of that so is that important in all this when you're pitching this to these guys it's like you're gonna invest a lot of time and money and effort in something and probably not see any return on it yeah so i think it's about having diversification right in in terms of the way they make their money to the point where you have money coming in from youtube which is their salary that's their bread and butter and it makes a considerable amount because of the volume and the length of content then you've got your or membership revenue with Cyplus, which again is like a cash cow in the sense that it provides that kind of ongoing revenue at high profit with very little cost relatively.
38:10Jordan Schwarzenberger:So those two become your kind of cash businesses, but you're not necessarily going to sell Cyplus. Maybe you could if you could extract out Vimeo, which is the kind of tech partner for it. And if you were to build your own, but again, do you really want to do that? It's a massive risk, et cetera. So I think those are ones where like you don't own those, but they're good revenue, right? Really good revenue. And then you have the businesses that you do own that you're not going to see money from for many, many years, but might that you have no idea. No one knows, but they might materialize into something really good.
38:38Jordan Schwarzenberger:And there's a good enough, I think, group of people around those businesses and enough money that's gone into them by our partners, effectively, and their partners, franchise partners, etc. To sort of be confident that there's only one way out, that this kind of has to work. It's not an option really for it to fail because they've been so well invested in. So I would say, you know, in that sense, yeah, you've got kind of cash generation, you've got owned and co-owned long-term equity businesses that build up equity value over time. And then you have the VC fund, which is a combination of the two, because really, yes, you can, I mean, you can't really sell funds, I don't think really, but that's a 10 year deploying the cash from here, putting it into longer term investments.
39:20Jordan Schwarzenberger:We've got about, you know, 14 or something investments with upside, which is the VC fund. And then that's fund one. And then you can get to fund two, three, four, you can raise and build and grow that fund portfolio. And then again, that's a 20, 30 year sort of journey that will likely materialize in some really good returns. But you're looking at 10 years to see if that's worked, you know? So it's kind of like you've got your 10 year window, your five to 10 year window with 10 year window with upside, five to 10 year window with the consumer brands, and then you've got your immediate revenue there.
39:47Jordan Schwarzenberger:So it's a nice spread actually. Yeah. And then basically you're just planting seeds. Some will win, some won't. But you're giving it a go with enough diversification so you're not trapped on any one of them, if that makes sense. So you're not trapped on YouTube, you're not trapped on SidePlus, you're not trapped on the brands, you're not trapped on the VCs, being your only source of revenue or income or your only hope for the future because then that's, I think, quite dangerous position psychologically to be in. If you're a creator listening to this, I take the lesson there that you make sure you've got a solid, profitable business that is taking care of your living needs and probably taking care of a lot more yeah um and then you can take the risk with some of these these other investments and opportunities that where there's potentially loads of upside but it's like it's pure risk though right and there's no guarantee that they'll work and even things like you know assumptions on retail behavior will your audience or people who know you will that provide enough of a base of customers to then springboard some action in retail that can then grow and spread from there right that's an assumption that we've never really tested we're trying it out i mean we've obviously tried out a few others have as well and like you know it's there are so many lessons in that around retention and who's really in real retail who's really shopping at these places you know what's the uh cut through over time and there's all this stuff we just don't know we don't know how these brands are going to work in five years when this audience grow up even more and then you know so there's all of those assumptions that can only be i guess learned through trying yeah and so we can do is just give it a go and see.
41:18Jordan Schwarzenberger:Um, and then I think, yeah, for as a creator, the key is that you're, you're good on a lifestyle perspective. Your money's fine and you've got enough diversification even away from YouTube, whether it's through brands, whether it's through speaking, whatever it might be that you've built enough away from YouTube that it's, your life is independent on your kind of continued content production. I think that's really difficult because actually that is in itself is a bit of a trap where you then end up. And it's something, this is the, to the point I said earlier about why so many creators, I think, stuck in a way is because they're in this YouTuber trap of in order to pay my bills, I have to make the same type of content again and again and again.
41:52Jordan Schwarzenberger:But what does that do? It means you make the same content because you have to pay your bills and maybe your staff. But then what does that mean? It means that, well, if that content is too ambitious and is too, you know, I guess Mr. Beastified, if you will, in terms of insane ideas have never been seen, which work for some, but if that's what you've been aiming for and you've trained your audience to expect that, you have to keep that up. And that might be very expensive. It might also take a lot of time. And so you're in this position where you're actually stuck making like one big video, for example, every month that costs a lot of money, takes up all your time.
42:26Jordan Schwarzenberger:It might be a great video, but that's not going to pay the bills really. And because then you can't scale, or maybe it does pay the bills, but it just pays the bills. How do you produce more volume? How do you create new ideas and new IP? It's very difficult. So a lot of creators I see are stuck on that treadmill of I have to do the same thing. Some have good, nicely profitable models with that. Some don't. But then also all of them, really, most of them, struggle to then say, well, I'm going to do something new because doing something new is a risk that can alienate the audience. And so it's really hard.
42:56Jordan Schwarzenberger:And I think because, yes, YouTube can make a lot of money, but it also is, you know, okay, well, how long is that gravy train going to last? You want to just keep it going and understand that. And that's why innovation on YouTube is actually quite difficult, especially on single channels, which is why I think having multiple channels and building out more individual assets is so valuable because then you can train the algorithm to service or to serve the content that you want to make in something totally new to that audience set without it harming your existing audience. And so there's nice clarity there.
43:22Jordan Schwarzenberger:That's why I think even like people like 4.0, I think I've done a really good job, or even Foot Asylum, but I don't think the value in the singular channel is the way. I would have done them as separate channels. Interesting. Locked in or whatever should be its own channel for me and should be its own world because then you can really tailor and serve the audience so nicely that the algorithm will know exactly who wants that specific content, then the growth potential is way more. Problem is, is if you've got a general channel with like five shows, somebody might be interested in that, but not that.
43:49Jordan Schwarzenberger:And that's a sign of disengagement that ultimately will deprioritize the content or the channel because it'll show a lack of retention or a lack of CTR, which will then obviously degrade it in the eyes of YouTube naturally. So it's hard, right? But I think it's like, yeah, having that sense of innovation as a creator is really difficult. And that's why I think money should flow in more into this space. I think it will with brands and others. I mean, we're even thinking about some of this stuff around. How can you support those creators who are stuck to build that new IP? So how do you have success today if you're a creator?
44:23If you're looking at the sidemen and you're like, I want that. I feel this creative urge to make content.
44:30Jordan Schwarzenberger:Yeah. Well, I think you'll have, I think it's around thinking commercially is really important. I think thinking as a brand or thinking as a media buyer or a media planner is so key when you're actually building a YouTube channel because your revenue is advertising revenue that is bought based on audience sets. So your money comes from the strength of and the clarity of your audience for an advertiser. So if your content and we have to work back from that to make content that is then going to be commercially strong enough to be bought by an advertiser. And if you aren't thinking in that terms, you might build very generic content that might be totally non-commercial.
45:08Jordan Schwarzenberger:It might be great, but it might not make any money or it might not really have the potential from a brand perspective. So I think the more clarity around your audience and doesn't necessarily mean you niche down within a set, but at least have a set. I think you see a lot of creators now who are very generic entertainment who follow even and the side men are not the example because the side men built such a strong audience doing general entertainment across multiple different verticals. that they are of a class and you're sort of, you know, it's a place of their own. And actually it's sort of the side and everybody else in terms of consistency, verticalization, strength of the content and their team, et cetera.
45:42Jordan Schwarzenberger:And the audience and the consistency around that is so unique, but that's because they built to such scale as individuals at a time when you could do that. Now, I think it's very difficult to also to both do that and also make money at the same time. And I think you need to therefore have more clarity around your audience. So who are you building for. So for example, if you are a creator, I'm like, well, okay, I want to be a YouTuber and I want to make videos. Well, let me think about my interest areas in relation to advertisers, because I might want to make videos on this thing, but there might be no advertisers around, for example, politics might be stuff I want to do, but there's no advertisers who want to advertise in politics.
46:16Jordan Schwarzenberger:It's like a total red light dead zone. So do it as a labor of love, but it's not going to make you money. Okay. So that ticks off whether that should be the thing you do as a creator. If you want to make it your job, it might be the thing you do on the side, but it's not going to be your job necessarily or news. Great, but very non-commercial. But actually if you go, well, I'm also really interested in football or I'm interested in the NFL. I'm interested in this sport golf. Okay. Well, golf has these advertisers. What will those advertisers want? They'll want long form content. They'll want content that speaks to a specific audience that who will buy X products.
46:47Jordan Schwarzenberger:And then you can tailor your content back to build the audience set for the advertiser. And that gives you a nice creative boundary around the content you can then go and make. But if you're not thinking advertiser first, then you're not going to build a commercial. YouTube channel. So, and some get lucky because they just build huge cults personality, but we've seen that with even people like speed and others who build huge cults personality, but they're so general at the beginning that, you know, they almost have to then find their lane thematically, but also you can do it in a way that alienates brands and advertisers and you have to build that confidence back up.
47:15Jordan Schwarzenberger:He's now done that really well. He's got a good team around him that have helped, but it can also be, you know, just doing everything can also be a, be a problem. So I think it's about finding some thematic lane. It's not even niching in like a tight way. It's like finding a thematic advertising lane that has enough ripe advertisers who are spending on YouTube you can target. So why things like travel, et cetera, are good because you have all these travel brands who are sponsoring content. Okay, cool. Then make content. If you want to be in travel, think about the advertiser before you make any video because then you make content that will actually drive a good CPM and you'll make content which from a partnership perspective is very clear.
47:49Jordan Schwarzenberger:Brands, everyone just want a simple life. They want to know, right, you are X creator, you make X content, you have this audience and these are your numbers. Cool. Well, I'll advertise with you because you're an advertising channel. That's very interesting. I'm super proud to let you know that this podcast is produced by 7x content, my own podcast agency and podcast coaching accelerator. So if you'd like to start your own podcast or take your existing one to the next level, you can apply to work with us at the link in the description. Now let's get back into this week's episode. is the next step there is it like approaching brands directly and saying i'm building in this space and i'd love to partner with you or is it going and seeking out like an agency i think if you're a creator on your own and you have no connections in in the industry it's very difficult um to know where to start what to do like it's almost impossible it's a bit of an impossible task because you're so you're so disconnected from the world of brands and ultimately the industry is not some random it's advertisers you're in the advertising marketing industry That's what you are as a creator.
48:47Jordan Schwarzenberger:You are a publisher of content, which serves to a specific audience that advertisers buy against. That's the whole business, whether it's through brand partnerships directly or whether that's through brand partnerships via AdSense. That's all you are. But that is kind of all we are is a line on a spreadsheet for an advertiser, right? Or a media plan. And it's a healthy way of looking at it because then you know your place in the world and you know what value you actually have. And also the goal, which is grow your audience in a tight way so that you can attract more advertisers who want to serve to the audience that you've built.
49:19Jordan Schwarzenberger:Should you be getting an agent? Should we be getting a manager? I think actually, no, not now, because you have YouTube, which is your agent. So YouTube is your agent. YouTube is selling advertising against your content for you. What I think you should do is focus entirely on audience and building an audience that is clear and strong and sizable within whatever space you're in and making enough money from a clever, well thought out content quite high volume strategy which has enough volume in it and enough profit within each video to make an actual business out of it which can totally be done but just with consistency and a bit of planning in advance do that and focus only on that i'd say you don't need a manager at all most people do not need management most creators most big talent i'd probably say 99 95 of talent don't need management probably about 5 of people do when they're at the stage where you've got a lamborghini that you can then go and so i always say it's like the talent is the cake management's the icing but you have to be a good cake you have to be a freaking big wedding cake ideally otherwise there's no point like you can't put icing on the little cupcake you can but it's a bad analogy but you know i mean you it doesn't um it doesn't justify the work and that's why most management companies i think will will fall off and fail most run on an 80 20 model of you know 20 your clients make money 80 that's sort of your interest which i don't think is fair sets one of the wrong expectations and i get that's the business but it's very difficult to then spread your time because actually you get dragged down by the 80%.
50:43Jordan Schwarzenberger:So, you know, you don't even do the 20 % well because of that model and that approach. And I just think the nature of talent is that, you know, nowadays you have to be able to do it all yourself. You have to be able to go from zero to probably seven. Maybe you get to zero to one back in the day on your own. And then a management manager gets you from one to 10, or even back in the day, a manager or team could make or break you. They could be the one to introduce you to ITV, introduce you to the BBC, introduce you to Channel 4, wherever it is. But now that's not the case at all. Now as a creator or as a talent, everyone's really a creator, like whether we like it or not.
51:16Jordan Schwarzenberger:Ant and Dec are a creator. And they know they are, but many presenting talent don't maybe appreciate that. No, they are content creators first, like principally. And that is their biggest opportunity, but also their biggest threat. If they don't build an audience, they will not survive or sustain value because value is built around the primary interface of culture, which is social media so like you have to be there and you have to be visible and present it's beyond the point of being an option obviously and that means making content and being being visible but if you can't even do that and you can't get your content to an audience that is like the biggest and you'll know this from from the stuff you do as well and stuff like the biggest challenge is finding how your voice can reach an audience because it's not linear for it's different for everyone because the thing that you might be interested in might be totally different to somebody else.
52:04Jordan Schwarzenberger:So you might not have a blueprint of exactly how to do it. And you have to find repetition through time, through practice, through iteration, how to match your voice to what audiences actually want. And that's a journey of like, it might take time, right? As you'll probably know from yourself, I definitely know from my stuff, it took a long time to find the stuff that actually starts to work. And then you double down on that. But that's having a creative mindset and most traditional talent and most often even a lot of creators, even a lot of influencers don't have that mindset because they maybe do the odd thing here and there.
52:31Jordan Schwarzenberger:And then it just builds a bit of an audience and they're just like, how do I keep this going? It's not as intentional. So I think, you know, if you can't do that bit, don't even don't, don't think about a team that you have to be able to get from there to there on your own first. And ideally from there to making money on your own first, you have to be at that point of like, I'm making money either from YouTube or making money from brand deals. And they're starting to come in. There's volume there because then you're giving a management team something to work from. And even then you should really be at the scale of I've been doing this, it's been working, but I now I have a platform of audience and value and money to invest and grow and build this business but you have to have a business for so if you treat talent more as a business um more than they are an individual then it becomes a bit clearer as to who did who needs management okay do you have a business is your business sizable enough to scale on the content side there's a couple of interesting things you've said there so i'd love your take on what is important in creating great content and having success with but you say a lot high volume, love to like double click on that.
53:30And then also you talk a lot about entertainment and entertainment content that is entertaining. I guess that's because it is broader and it builds larger audiences.
53:41Jordan Schwarzenberger:Can you like expand a little bit on how you think about what makes good content and how you have success with it? Yeah. So I'd say like the word entertainment is loose, right? I mean, everything's really entertaining if it ticks the boxes of social and YouTube. I mean, all platforms want three things. I've been sort of distilling it into a nice alliterative three S's, right? You've got stop, stay and satisfy. But the more I think about social is those three things. That's all it is. Are people stopping? Are they staying? And are they satisfied? And all the platforms want content that does that.
54:13Jordan Schwarzenberger:So good content has to tick those three boxes. And your job as an individual creator, whoever you are, is to learn how to become great at stopping people, getting them to stay and satisfying them. And that's easier said than done. It's because it's the, obviously that's just a framework. You then have to go and do it. And that might be difficult for some and very easy for others. And it might take time based on your area and your theme and what you're interested in making, et cetera. It's harder for someone who has maybe something incredibly obscure to do that, or maybe someone who's maybe older and less socially native.
54:42Jordan Schwarzenberger:So it'll take time, but those are the three things. And those are the three things only it's stopping, staying and satisfying your audience. And that obviously differs on, on platform slightly, right on YouTube. It's more important really that they stop. So packaging is so fundamental to YouTube because it's a way more intentional platform in terms of viewership than social where it's fed to you. YouTube isn't really fed to you. It's sort of suggested to you. And then you've got a palette and a marketplace of content. You can choose very intentionally what you watch and what you spend time on.
55:09Jordan Schwarzenberger:So getting people to stop is the most important part of YouTube. And then really it's getting people to stay. And then it's probably satisfying them. And you have to build up to being really good at all three. And a master of content is one who can do all of those things, three things really, really well. But it's the same for social, same for Instagram, same for TikTok, especially now, especially with non-follower servicing of content where you can, I mean, you'll probably find this with a few posts. I definitely find it with my stuff where, you know, 90 % sometimes is non-follower based. That's the way that Instagram's moved.
55:34Jordan Schwarzenberger:That's the way that TikTok has been with the For You page. So now you're speaking to non-follower. So your job of stop, stay and satisfy has to be to people who don't know who you are. So how are you finding topics and finding areas of content to work within that can have broader appeal? because again, all these platforms will service to audiences they think will like it, but it has to attract people who don't know you or don't care about you. So that's a very different role as a creator now, because you're not speaking to a community, really. You're speaking to everybody who might be interested in the thing you're talking about.
56:03Jordan Schwarzenberger:And then it's learning. And the only way to get good at stop staying satisfied is through practice and practice and practice again. And you have to be able to put in the reps of hundreds of videos and like get to the point where you've done, you know, 200 videos. Okay. Then maybe you'll, you know, you'll have a good read then around what works and what doesn't, but also what, you know, you, how your voice is getting people to stop, is getting people to stay in the satisfying them. And that's it. That's the basis of good content is those three things. As long as that's in everyone's mind, they can then say, all right, cool.
56:32Jordan Schwarzenberger:Well, let me get, let me understand what stop getting people to stop is, right? What does that mean? The thing as well, I'll say is learning how to be an analyst of content. So I've definitely become more of this over time when my, the way I spend time on Instagram and TikTok specifically is not to enjoy it as a fan of content is to see what's working and see stuff that gets me stopping and go, okay, well, why did that really attract me? Like, what was it about that video or about that carousel or about, you know, that podcast clip? What was it about it? Was it the font? Was it the lighting? Was it the cameras?
57:01Jordan Schwarzenberger:Was it the first frame? What was it about the first frame? What was it about the first line or the way it changed direction or whatever it was? And then you can start to see actually most content follows these blueprints of what works them or doesn't. And it all comes down to that point on stop, stay and satisfy. It's like they're all trying to get you to stop to keep you, to keep you there. Okay. How are they going to keep you there? They're going to twist the narrative in some way. Is something going to have a, you know, an opposite direction? Is there going to be some contrarian take? What is it that's going to make you stay and what keeps you watching stuff?
57:27Jordan Schwarzenberger:I think it's really important because actually you'll be a reflection of many others, but what keeps you watching something? And the minute you zoom out and you look at content as an analyst, it becomes way easier to work out. Oh, well, that's what they're doing there. Or that's why I stopped with this or why I like this video. I mean, I never like anything on social media. I don't know who people, some people do, but what is it, what does it take for you to like something? If you're somebody who doesn't really like content, what is it about it? Is it the, is it the respect you have for the video?
57:50Jordan Schwarzenberger:Is it the, you just really appreciate the craft that went into it? The visuals were stunning. What was it? And I think the minute you start breaking down content in that way, it becomes way easier to become good at it because you'll learn and you'll take inspiration and you'll say, well, that really worked for me. So I'll try that in my next video. But I think it's so important that you get on that treadmill of producing, making, publishing, whoever, like literally there's no excuse for anyone to not be doing it. Everyone has a phone, everyone can do it. And if you want to be good and you want to understand effectively the building blocks for communication in this next era of culture, you have to be understanding how, what, what it means to be a creator and what it means to publish and create online because social is the interface to culture.
58:31Jordan Schwarzenberger:We all have phones, we all have accounts, we can all do it. I think it's worth everyone's time to try. I think you've got like 50 ,000 at least on LinkedIn. So LinkedIn's like 80K and then Instagram's like 56. And they're both really good. I really enjoy them both. And I think I can see the evolution, particularly on Instagram. You're crushing it on Instagram. No, you know, it's like I've definitely, we've been through so many like testing, learning, iterations, et cetera. and like some stuff goes like, and again, it shows the dynamic of social, which is that it is in this non-follower algorithm because when something runs and this is, you have to get to the point where you're doing enough and you're trying enough different things and you've got a strategy and a clear theme in an area and that can be hard as well, sticking to that.
59:17Jordan Schwarzenberger:Like, oh, you know, business of content, for me, it's like business of content, something that I'm really passionate about, but also sometimes you want to do other stuff and actually that can stray and be a bit non-strategic and you have to always keep quite disciplined. It can be hard for creatives who like to stray. but I think having that sense of this is my setup, my structure, this is what I'm going to be making, this is a good reference, I think it's really important to go, this is a channel or an account that I want to make as good content as this, I want to do this, like this is really good, this is my favorite creator on the platform, this is how they're making stuff, I want to do my own version of that, there's no shame in that, I want to make content that's as good as them, what do they do?
59:51Jordan Schwarzenberger:Okay, well they had a really good hook, they had this sort of setup, they had this sort of lens maybe this sort of lighting maybe this and you know you obviously you bring yourself to it but you take the framework of someone else's car whatever it is you take the blueprint of the house probably a better analogy and you build your own off the back of that blueprint and you put your interior design in and you make it yours but ultimately you're building you're basing it off a blueprint that's already proven to work and that's I think again so important people get too uh egotistical and emotional about their own ability on social on with content and with with communication, but also I think, you know, an over inflated idea of how good their content actually is.
1:00:25Jordan Schwarzenberger:Most content sucks. Like most of us are just not very good. I'm definitely not. You have to learn how to engineer it. And it's something I was saying to this room yesterday. How do you know? Probably about 20 or so people from the top indie production companies and commissioners, broadcasters, et cetera. And I was saying the word that defines the next era or the phrase that defines the next era of content production is not production, it's engineering. So I think it's content engineering. I've been saying this for a while, I've been like, content engineering, that's a way better way of understanding what content is today and what your role is because you're not even really a creator.
1:00:59Jordan Schwarzenberger:Creator, yes, of course, in one sense, but you're deeper than that. You're in it, you're a content engineer. And I thought actually that's a good way of describing it because you're shaping and iterating and testing and learning and optimizing to get the outcome you want, which is connecting on these algorithms and through these platforms. But you have to engineer success. there's literally no such thing as like you know just being good no one's good i think even mr beast would probably say he's not good he's become good yeah and he made what 415 videos before he did anything um and then he became you know it's not because because he became good he just understood what worked and what didn't yeah he went the distance enough to get enough data enough understanding of what works to then be able to smash it and crush it but yeah too much i think And a lot of people crash out because they're creatives and they're like, oh, you know, why did this not work?
1:01:49Jordan Schwarzenberger:I thought it was really good. And no, ultimately it's because it wasn't good, but we think that it's good. And so you have to do enough learning of what people actually want, which requires enough volume and enough output to then be able to make stuff that works. Quick nugget of gold for you. If you're trying to grow a podcast or any content, one of the easiest ways to do it is actually just asking your audience to share with their friends or with other people who they think could get value from it. So what I'm going to do right now is ask you to take out WhatsApp and send this episode to one or two people who might find it interesting.
1:02:22It would mean the world to me and it will help grow the show. So I'd really appreciate it if you could think of one or two people to send it to. Now let's get back into this week's episode. I'd love to touch on how you see the space and the bigger trends here. Because I think, like you said at the beginning, there's never been a better time to be a creator or someone like the Sidemen. You know, landing deals with Netflix, huge platform of their own, all these businesses, and anyone can unlock that now if they're determined enough and they just press record and publish. but equally you've got these algorithms which are serving increasingly not to people who've followed you in the past like every piece of content has to be optimized and like follow a set of rules to get engagement and if someone doesn't click on your last video they're probably not going to get shown your next five or ten so what what do you see some of the trends underlying
1:03:24Jordan Schwarzenberger:that i think you've talked about like the monoculture yeah things like that like how do you see totally well i guess my my biggest overarching uh view on culture and content we talked about the monoculture is that tiktok splintered what we knew as culture in 2020 pre-2020 and then post 2020 became very different and it moved from really being around editorial gatekeepers to total decentralization and really personalization so you control your feed on every single platform to such a degree of personalization that you only see the things you want to see. And that creates a total fragmentation of society, really.
1:04:01Jordan Schwarzenberger:Because if our interface of culture is social media and everyone's seeing only what they want to see, then you end up in a position where there is no echo chamber as if that's a shared thing. Like your whole existence is an echo chamber in terms of what you think culture is and how you think the world is operating and working, etc. Because your world is being interfaced by yourself and that's a really i think quite a dangerous place to be and it's no fault the platforms it's just it's the inevitable endpoint of increased personalization is you just become a master of one and the god of your own content and cultural universe and that's a very i think for various different reasons that's that's causing i think a lot of the loneliness is causing a lot of the disconnection you know a lot of the fragmentation politically all that stuff's happening because of that thing and that that's sort of overarching trend but then you get to okay well what what from a technical perspective is behind that and it is the for you page it's the discovery algorithm i think that's a maybe a decent way of understanding the fragmentation and the underlying technology being discovery pages and for you pages right and and the algorithms which are now so tailored around personalization so what that means is you have to uh cater to interest points that are far more specific in order to reach audiences and to reach new audiences than before because no longer is your following the basis of your engagement anymore.
1:05:20Jordan Schwarzenberger:Actually, most people who will watch your content won't even follow you. So TikTok, right? How many people do actually follow? Maybe you follow someone maybe to support them. I don't even know. I don't know why anyone would follow anyone. There's no need because you watch their content, you'll see it again and again. Maybe it's because you love it and you don't want to lose their content by scrolling onto other stuff. I don't know, but there's no need to follow. So every video you make, every piece of content you put out has to speak to an interest point or a selection of interest points that can reach non-follower audiences.
1:05:46Jordan Schwarzenberger:And that means that the content has to be far less, far more contextualized. It has to be more, um, I guess, uh, broader in terms of interest and, and, you know, will people actually care? And you have to think in, in the eyes of somebody who has no idea about you every single time you post. I think that's, uh, again, a very exciting opportunity because it means that great, well-crafted content can really fly and can crush it and actually no longer is you in this um i guess this influencer creator um car system where you have those that have big audiences doing well and everyone else doing not well actually now it's way more democratic and you can build an audience either consistently through making content that reaches a huge you know high amount of viewers viewers or converting into followers you can build that over time now as anybody as long as you're working towards that non-follower so i think yeah it's a really exciting opportunity actually for anyone because you can build and grow i mean even some of my stuff like some of the videos we did you know 10 million views and on account 20 000 for like that never used to happen on instagram you couldn't do that we've had videos you know do incredibly well um because they just somehow hit an audience hit an interest area appealed to a non-follower and you but you see the chart is 99.99 non-follower so that's what you're working in now um but again how much more exciting is that as a as a discovery option and and a way of creating then oh well i've only got this small audience and i have to really i don't mean back in the day you had to do collaborations with people you had to like work on shares try and get the big pages yet the kind of lab ibles of the world to share your content like everything was very gatekept but now it's not the algorithms are doing such a good job i think actually instagram especially i think and youtube obviously youtube up over there but instagram especially at servicing and allowing you to break out that if your content is good enough it will run and that's i guess the best place for every platform to be in if the content is good it will get seen if it's not good it won't get seen what more really could we ask i don't think there's too much that's a fair that's fair fair game all right cool make better content get more people to start get more people to stay and satisfy them somehow emotionally in the video and if you do that again and again again you're good you know do you though also feel like i've got 10 million views on this instagram real and they're never they're never going to see it again like does it maybe put more importance on you then capturing their email or in some way take yeah bringing them offline like 100 and you need to think in that conversion point of okay from that 10 million to be honest i don't know you might have i don't know how many followers i got from that there's one video what was the one that did really there was a speed video that i did in the charity match that did really really well and i think i'll like it went like big big big crazy yeah but like but then you look at the numbers it's like yeah to your point that made zero money no one convert or very few people converted some did but but then you're you're thinking okay well actually you know this is to the point of conversion you have to be driving now more like seriously high numbers to get followers because again or be making content that is so personal and so vulnerable and so raw and so kind of connective with people on like a personal human level that they want to follow you because you've just they've fallen in love with you and there's kind of two they're like two strands of it, right?
1:08:56Jordan Schwarzenberger:It's like either really emotive kind of open and vulnerable personal content, which is, which is like very connecting with people or it's more optimized scale content, which is easier. And that again, that's a question for what you want to be doing. Cause some people might not want to bear their soul on Instagram. Fair enough. Okay. Then you have to be a bit more strategic around who you're targeting, how, and consistency and cadence and hitting higher numbers to convert followers in. But if you're somebody who's willing to talk about your relationships and your whatever it is you might or even just to give you know very kind of raw and unfiltered advice but you have to bear your soul a bit that might drive more conversion in con in your content and actually you'll be getting bigger numbers but does everyone want to be doing that not everyone does and that's fine there's two ways now again of doing it it's not linear anymore um somebody i think it's a really good example of not that again he's kind of bearing his soul but somebody was very vulnerable and honest in a video that did immensely well and rebirthed i think his career on as a creator was jack harry's so he moved out to cornwall and he did this launch video that was so beautifully shot and well put together he's a great storyteller it crushed it and you i would imagine that the followers the followers he got off the back of that one video which maybe he had no i think at the time a couple million i think it's now five ten it did really well will be maybe 10 of that video 20 of that video would have converted probably got half a million followers from it probably because it was so like personal and honest and raw and connective that people were like i really like you i want to follow your journey so it was a really good reason for people to follow making viral content or content that does really well might be funny you might do might do well in terms of numbers but strategically it might not bring anyone in yeah and i think it's again it's it's figuring that bit out and that's like an advanced stage i think is like the content you make might do really well but are people there for you or for the content are people actually caring enough and and again it's it's finding the balance not everyone wants to be that vulnerable like jack can do it and it probably popped in half a million followers from one video i don't i wouldn't even be surprised um but for others they might say no i don't that's not for me and that's also fine you know if someone's listening to this and they're like this sounds super interesting are there other creators out there who are looking for operators like what's your advice to them should do you think we're like very early here in terms of the creators being underserved and needing these teams i think we're early because most creators don't have enough of a business yet to be needing teams i still think in the uk there's probably five who actually need a team sideman being one beta squad being one couple of others but not many really yeah you need a proper team five to ten in the world it's probably about 20 30 maybe not a lot relatively right in terms of who who are who are going to be the new channels, the new, the new channel force, the new idea who's, who's got that potential.
1:11:44Jordan Schwarzenberger:Cyber and have that potential. Some in America do, but very few beyond a sort of small set. You probably, you probably know them probably can tell who I'd be, who I'd be listing. Cause I, cause they're the people I talk about in a lot of my content. Right. And there's only a few names to be honest. So I think we are early. Um, but what will determine the success of this space is who is willing to open themselves up to professionalization and double down on building audience because all of it comes back to audience and also being youtube first i actually i'm increasingly as time goes on i see youtube as being the only real store of value in this space i'm not overly tiktok is just increasingly transient i don't even think i think people are so brainwired when they're on tiktok they're not even really knowing like there's no there's either really tiny local depth on tiktok you see it and there's weird pockets and people have 100 likes but they've got this like 30 comments you know and they're like i know mum and where there's There's some little pockets, small real pockets of, I think in a way actually TikTok is becoming a bit of a social media platform rather than, weirdly, there's a world within it where people are talking to each other.
1:12:46Jordan Schwarzenberger:They're like making content. There's like diaries. People are like responding. And there's this like community level of TikTok. There's very like just normal real people, everyday people. And then there's obviously the sort of top level, top of funnel syndication of entertaining stuff that just gets views. But there's no like depth there at all. it's almost just like a real transient sort of what about instagram is instagram kind of like an ego type kind of weird kind of everyone seems to be on it it's kind of like a home page see i'm really enjoying it and making on there and also but also i think instagram is more uh it's a slightly it's like a highbrow tiktok basically i think it's like it's for people who don't want to just mindlessly scroll they want something a little bit more intentional yeah but it's almost like a more intentional version of tiktok it's not too removed from it right so you have more cinematic short form you'll have you know reels that are more you know news based but everything has to look a bit nicer yeah a bit more aesthetic i still think it still has an element though of the brain rot and like i've there's a there's a few people on there who i i follow and i get value from and i could tell you their names but there's a bunch of others who i follow and i like their stuff but i have no idea like what their name is but also i'd say on instagram i only use it really Again When you become more of an analyst Yeah I don't go on Instagram To Like Really Like consume I'll be on there every now and then I go on there to see What's working What's doing numbers I don't really I couldn't tell you the last time I like really loved Spent loads of time on Instagram And I thought that was really valuable I spend more time on YouTube YouTube's the one place that I'll watch All sorts of stuff I'd love your take On Maybe there's not that many creators out there but is there an even bigger opportunity here with like your traditional celebrities tv presenters who have been on tv and they're now maybe like taking baby steps into podcasting and like but it feels like there's not really anyone there who's made the jump to like youtube first creator they're the baby step or like the medium step is podcast but there's a massive there's a money, time, mindset.
1:14:56Jordan Schwarzenberger:Money being, you know, it's an investment in something which might not materialize for five years. And you don't really want brands around it for a while. You want to make it organic and raw until you get sponsors. So that's one. So who has the money? Who's willing to invest in a new channel or thing? Secondly is time. They're often time poor, generally speaking, or they, you know, they're not used to being a creator. So like, and then mindset is that, do they have a creator mindset or do they have a presenter TV mindset? Are they guns for hire or are they actually creative? Because not all presenters and I've worked with a ton of people from traditional TV and media.
1:15:28Jordan Schwarzenberger:They're not actually that creative, right? They're guns for hire. They go in, they do their job, they go home. That's their job. So how do you find those that are able to write scripts, able to be more creative and they're few and far between, really? Comedians have a good shot. Again, comedy could be amazing on, but again, comedians struggle with their own deep insecurities and they're far more fragile as individuals, which often makes them more funny, but they're very self-conscious around success and what are they being funny and do people like them or not and often comedians are generally more attention-seeking right by virtue of what they do they want people to like them and they want to sort of be they want to be loved and that's kind of that's not really the game on youtube and social where like you're going to be hated really or you're not gonna be hated but you might be ignored because your content's not good enough so if you're a big comedian oh that's too exposing i don't want to do that you know so the mindset piece is the biggest hurdle money and time can be overcome but the mindset piece is the biggest hurdle and most presenters and people in traditional linear broadcasting are used to uh not an easy life because it's not an easy job it's difficult but used to uh a creatively simple existence because they're not having to generate ideas and be super creative some yes but not many which is why you've got creators coming in and taking taking the whole industry because they are creative they're producers they're storytellers they're their media marketing and amplification they have the whole package whereas you compare that to a traditional TV presenter from five, 10 years ago or some people today, and maybe they can post the old photo of themselves on Instagram, but what else do they bring?
1:16:56Jordan Schwarzenberger:Not much. So it can be very, um, tricky to make that transition. And we, I, in YMU when I was there, it was trying, we were trying to make that transition and you see only a handful could if, you know, very, very few, maybe they just got into podcasts. Maybe that was it. And that was where it stopped for them. But it's also a generational thing. You know, they haven't grown up with it. they would need to really lean in but yeah the first like big talent also the other thing a lot of the contracts with you know the ant index of the world etc are bound up in exclusivities around these things so you can't just go on youtube because itv or others will look at it as a threat or look at it as a breach of contract so they aren't even maybe free to go and start as they should but you know the more that do and the more that can fight that fight and win the more i think I mean massive opportunity massive but yeah I think a matter of time matter of time for some but not for most awesome Jordan this is so much fun I could go for hours and I think we should do a round two always man always so we'll get we'll get another one in but thanks so much for coming on pleasure thanks for having me man if you enjoyed this episode with Jordan I think you'll love my episode with Daniel Priestley he talks a lot about the power of collaboration exactly what Jordan has done with the Sidemen so if you enjoyed this episode click here to watch it on YouTube or find it on the Creator Playbook's podcast feed.
1:18:12See you in the next one.
From the publisher
Get a breakdown of Jordan’s content engineering frameworks in my free newsletter: https://bit.ly/4pLrw4d
Apply to work with me: https://bit.ly/3MsFlWe
Jordan Schwarzenberger is the manager behind The Sidemen — one of the biggest creator groups on the planet, with over 10 billion views and a content empire that extends into restaurants, vodka brands, trading cards, a membership platform, and more. In this episode, Jordan breaks down the systems, strategies, and business models behind The Sidemen’s explosive rise.
We cover how The Sidemen built a 2-billion-views-per-year YouTube machine, the real economics behind content businesses, the future of creators, how to think commercially about your channel, why most creators are stuck, and why the next era of content isn’t production — it’s engineering. This is one of the most detailed creator masterclasses ever recorded.
Listen on Your Podcast Player: https://podcasters.spotify.com/pod/show/creatorplaybooks
Follow Callum on socials:
Instagram – https://www.instagram.com/thecallumc
TikTok – https://www.tiktok.com/@heycallum
X – https://x.com/mcdonnellcallum
LinkedIn – https://www.linkedin.com/in/callummcdonnell
Produced by 7xContent – make your own Podcast with us: https://www.7xcontent.com
Follow Jordan:
Instagram – https://www.instagram.com/jordanschwarz
LinkedIn – https://www.linkedin.com/in/jordanschwarzenberger
Website – https://www.jordanschwarz.com
Timestamps:
0:00 – Introduction: The next era is content engineering
1:37 – When Jordan realised creators were different
5:04 – Why YouTube is the engine room of the creator economy
8:41 – Anyone can win on YouTube: the democratization of reach
9:49 – How Jordan first identified the opportunity with The Sidemen
12:20 – Building the business: the original strategy & 15 focus areas
14:13 – Alcohol brand, restaurant, trading cards & Side+ — choosing what to build
17:20 – Launching Sides, XIX Vodka & Best Cereal — the real challenges
22:20 – Why Side+ (membership) is their most successful business
23:48 – The economics of creator brands & realistic conversion rates
28:40 – Joint ventures, partnerships & structuring creator businesses
33:46 – Long-term thinking: why creators won’t see returns for years
36:11 – Diversifying creator income & building financial resilience
41:05 – Why most UK creators are stuck — and the algorithm trap
43:21 – How to think commercially: audiences, niches & advertising lanes
47:15 – Why YouTube should be your primary platform
49:59 – Do creators need managers? (Jordan’s honest take)
53:47 – High-volume content, storytelling & what makes content “good”
55:58 – The three S’s: Stop, Stay, Satisfy — Jordan’s content framework
1:01:34 – The importance of analysing content like an engineer
1:03:29 – The monoculture collapse & how algorithms changed everything
1:08:07 – Instagram vs TikTok vs YouTube: where the real value is
1:13:37 – Why traditional TV talent struggle to transition to YouTube
1:17:55 – Final insights + why we’re still early in the creator wave
