In short
Mo Gawdat (Google X exec, AI author) and Dr. Rangan Chatterjee discuss love vs relationships, why modern dating is failing, and how Mo’s AI “Emma” aims to improve relationship outcomes through self-awareness, communication coaching, and accountability (not replacing humans).
Guest backgrounds
Mo Gawdat is a former Chief Business Officer of Google X and author of best-selling books including Soul for Happy; he’s described as an expert in technology and artificial intelligence. Dr. Rangan Chatterjee hosts (Feel Better, Live More).
Key claims
Love is “hardwired” and simple to feel, but relationships are extremely complex; modern dating apps create “commercial love” and “meat market” dynamics that increase dating fatigue and reduce genuine matching. Emma is presented as a multi-AI system designed to support relationships by breaking unhelpful patterns, improving communication, and helping users understand their partner’s perspective. Emma is not like ChatGPT: it won’t validate wrongdoing; it holds users accountable and may challenge assumptions (e.g., love languages).
Notable examples
A communication scenario about choosing a dress/skirt to illustrate insecurity and misinterpreted intent; Mo’s long-distance/travel relationship experience; Emma’s “check-in” feature after dates to prompt follow-up conversations.
Written by AI. May contain mistakes. Listen to the episode to check what was said.
Chapters
Tap a time to open that second in VOExploring Love and Relationships
0:46 to 2:32
Discussion on love, relationships, and the role of self-awareness.
“Now, a significant part of our conversation this week focuses on Emma, the AI companion that Mo has built and believes can solve one of humanity's greatest problems.”
Introducing Emma - The AI Companion
2:33 to 4:25
Mo Gawdat discusses Emma, the AI designed to enhance human connections.
“I know you're here to talk about AI and you're here to talk about, I don't even know how to describe Emma.”
Understanding Artificial Intelligence
4:26 to 6:30
Mo explains what AI is and how it mimics human brain functions.
“Best question ever, by the way, because most people don't really know.”
The Distinction Between Love and Relationships
6:31 to 8:11
Exploring the difference between love and relationships, and common misconceptions.
“As a matter of fact, the child becomes able to create new puzzles if he wanted to.”
Statistics on Modern Relationships
8:12 to 14:00
Discussion of statistics reflecting the state of relationships today.
“And basically gives you the closest match, tells you openly, this person we think is an 87 % match for what we know about you.”
Cultural Perspectives on Relationships
14:00 to 18:28
Explore how divorce rates and relationship expectations differ between Western and Indian cultures.
“on average in the West, somewhere between 95 to 96.7 % of all relationships end.”
The Modern Relationship Dilemma
18:28 to 20:18
Discuss the problems with modern relationships and how technology might help.
“Okay, so as you were describing this idea that we didn't always have problems with love and relationships.”
Introducing Emma: A Relationship Assistant
20:18 to 22:27
Learn about the AI tool Emma designed to help individuals build better relationships.
“Now, the problem is because obesity and fitness in general is a very complex problem.”
The Role of Non-Judgmental Awareness
22:27 to 24:21
Understand how non-judgmental tools can facilitate open conversations in relationships.
“You download Emma and you sign on and she will, you know, greet you and say, hey, I'm Emma.”
Reflections on Relationships
24:21 to 28:00
Reflect on personal experiences in relationships and the importance of vulnerability.
“So there are, however, differences between Emma and AI, which I think are really key to understand.”
Show all 33 chapters
The Complexity of Relationships
28:00 to 28:58
Explore the challenges individuals face in understanding themselves and their partners in relationships.
“she was basically saying, I didn't want any of that.”
The Impact of External Perspectives
28:58 to 30:33
Discuss the value of third-party insights in relationships and personal growth.
“But that was really, it was very powerful.”
The Impact of External Perspectives
30:38 to 32:11
Discuss the value of third-party insights in relationships and personal growth.
“As many of you know, when glucose is relatively stable, you feel better day to day with steadier energy, mood and focus.”
Navigating Support in Relationships
33:06 to 34:25
Understanding the importance of support in maintaining successful relationships.
“You know, I felt, and I say that, you know, with humbleness, because I, I assume my responsibility in how we ended up here.”
The Essence of Lasting Connections
34:25 to 35:30
Delve into the deeper elements that contribute to lasting romantic relationships.
“I may have, like we said earlier, I may be doing less, but doing it better.”
Understanding Love vs. Relationships
35:30 to 40:08
Differentiate between the concepts of love and relationships and their dynamics.
“And I proposed after three months, I married her after eight months.”
Elements of a Fulfilling Relationship
40:08 to 42:00
Explore the key elements that people seek in successful relationships.
“So, so the, the first thing to understand is that when we go on a date, we say we're out looking for love, but we're, what we're out actually looking for is a relationship.”
The Need for Companionship and Support in Relationships
42:00 to 53:28
Explore the essential elements of companionship, tenderness, and support in relationships.
“You know, those wonderful couples that go out on Sunday morning and just read two different books and sip coffee together.”
The Need for Companionship and Support in Relationships
53:35 to 55:26
Explore the essential elements of companionship, tenderness, and support in relationships.
“Now, this is the time of year when our immune systems are under the most pressure.”
Navigating Relationships and Family Expectations
55:26 to 56:00
Understand the importance of having open discussions about family expectations in relationships.
“She's, you know, we've been together through the tough times and the good times, amazing human being.”
The Value of Early Relationship Decisions
56:00 to 57:58
Explore the importance of making informed decisions early in relationships to avoid heartbreak later.
“And she goes like, no, that would scare him away.”
Cultural Perspectives on Relationships
57:58 to 1:00:30
Discuss how different cultural backgrounds can shape relationship expectations and aspirations.
“So the idea is use the traditional method to fuel the modern aspirations, right?”
The Role of AI in Understanding Relationships
1:00:30 to 1:03:20
Learn how AI can help individuals understand their relationship dynamics and personal issues better.
“The simplest question, you know, is when I say tell me about your love life is if you say, well, I'm just out of a breakup.”
Awareness in Relationships
1:03:20 to 1:06:38
Discover the importance of awareness in relationships and how understanding biological cycles can enhance intimacy.
“So one of the interesting sides is once you highlight who your partner is, you know, Emma will start to say, okay, by the way, this day of the month, you're going to buy her dark chocolate.”
Using AI for Personal Growth and Relationship Skills
1:06:38 to 1:10:04
Understand how an AI can assist in personal growth and help maintain successful relationships.
“And interestingly, interestingly, also in the closing of the month, if he's in a sales job, you know, Emma might tell, you know, the partner that he's going to be a little, you know, occupied in his head tonight.”
Exploring the Use Cases of Emma
1:10:04 to 1:11:45
Discover how Emma helps individuals work on themselves and improve relationships.
“So we have a lot of early users that are applying that use case.”
The Grace Mode for Civil Breakups
1:11:45 to 1:14:15
Learn about the innovative 'Grace' mode that supports civil breakups for families.
“We were, we dated for seven years and then we got married.”
Redefining Love Beyond Physicality
1:14:15 to 1:16:48
Understand how love can persist beyond physical relationships and societal misconceptions.
“It's so unbelievable because of the feelings of rejection.”
Emma's Role in Changing Perspectives
1:16:48 to 1:21:01
Examine how Emma can help individuals shift their perspectives on love and relationships.
“believe that they had to be true in the first place.”
The Vision of Emma and AI's Potential
1:21:19 to 1:24:01
Explore the potential of AI and how Emma aims to enhance human relationships.
“And, you know, your big mission or the mission that you stated publicly a few years ago is to, I think, get one billion people happier or to happiness?”
The Role of Technology in Human Connection
1:24:01 to 1:26:00
Explore how technology can enhance human relationships and promote love.
“believe it or not, because then AIs will go like, they're so cute, those humans.”
Ingredients for Happiness: Love, Compassion, and Gratitude
1:26:00 to 1:27:38
Learn about the essential ingredients that lead to a happy and fulfilling life.
“I am going to ask one further question though, because you've got such a wealth of experience and knowledge about the human experience and what are the ingredients to live a happy and contented life.”
Reflection on the Conversation
1:27:38 to 1:28:20
Reflect on key takeaways from the discussion and their practical applications.
“And gratitude is your way of looking at yourself.”
Transcript
Automatic transcript. May contain errors.0:00Mo Gawdat:Of everything I've done, I've never in my life felt closer to actually fixing something in the world. Emma, I think, is going to fix something. It's an attempt to teach AI about what makes us human, which is love. If Emma itself succeeds, we would have saved the world. Hey guys, how are you doing? Hope you're having a good week so far. My name is Dr. Rangan Chatterjee and this is my podcast, Feel Better, Live More. Modern life gives us endless ways to connect with others. So why is it that many of us struggle to build loving and supportive relationships? This week, I'm joined once again by Mo Gaudatz for the second part of our inspiring two-part conversation.
0:50Mo, as you will know if you listened to last week's episode, is the former chief business officer of Google X and the author of multiple best-selling books including Soul for Happy, but he is also a world-leading expert in technology and artificial intelligence. Last week, the bulk of our conversation was focused on happiness and navigating adversity, but in today's episode, a continuation of where we left off last week, we turn our attention towards love, what it really is, why it can seem so challenging, and how greater self-awareness can be transformative. Now, a significant part of our conversation this week focuses on Emma, the AI companion that Mo has built and believes can solve one of humanity's greatest problems.
1:42His hope is that Emma will help people understand themselves better and approach relationships with greater emotional clarity. I recognise that you may feel sceptical about the idea that technology can help us with something that is so deeply human the quality of our social relationships but if you listen with an open mind I think Mo's ideas might just shift your thinking Mo explains that Emma is not designed to replace human relationships but to support them by improving communication breaking unhelpful patterns and encouraging deeper connection. You see Moe believes that love is actually very simple.
2:27It's relationships that prove so difficult and in this conversation we explore the many reasons why people struggle in this domain. As always Moe brings a depth of understanding to a topic that is so important to us all and what he does so brilliantly it's remind us that at the heart of any meaningful relationship lies compassion, honesty and a deeper understanding of ourselves.
3:01I know you're here to talk about AI and you're here to talk about, I don't even know how to describe Emma. I mean, who is Emma?
3:11Mo Gawdat:Of everything I've done, I've never in my life felt closer to actually fixing something in the world. Emma, I think, is going to fix something. And remember, I worked at Google for a very long time. I got Google to 4 billion people in the world and started the Internet and e-commerce as a result. So I had impact. Never anything like Emma. Emma is my attempt to fix two of the biggest problems. One is love and relationships. Right. In a way that actually genuinely wants love to survive and thrive, unlike most dating apps in the world today or most dating methods in the world today. But more interestingly, it's an attempt to teach AI about what makes us human, which is love.
3:56Mo Gawdat:And so the mix of those two would end up helping humanity remove one of the biggest reasons of unhappiness and at the same time helping AI truly understand our reality, not as they see it in the news, if you want. Okay, this is super exciting. So let's just pause there a second. Let's say someone was listening to this and they don't have a clue what AI is. What's your best attempt to simplify? Before we get into what Emma's going to do, what is AI? Best question ever, by the way, because most people don't really know. People think that we have created a better version of Google. We haven't. Okay.
4:40Mo Gawdat:We've completely redesigned the way we code machines so that the AIs of today completely mimic the human brain. So the very original start of that was one of my dear colleagues at Google, Jeffrey Hinton. Jeffrey is a psychologist. This guy is a good computer scientist, if you want. he in 1986 he attempted to create a model of the brain on a computer system okay not to create AI but to understand how the brain works right and that model is what we used eventually to create machines that that behave like a human brain right so the way human brains work is we create neural networks of things you know associated with certain behaviors or certain thoughts and so on and so forth, and we strengthen the networks that are useful and we diminish the ones that are not, that's exactly how AI does things.
5:34Mo Gawdat:And so, you know, if you want to compare traditional computing and artificial intelligence, you have to imagine a child where you give a puzzle to the child and then tell them, okay, take that piece and turn it 90 degrees, put it in the top right corner, and then take another piece and turn it 180 degrees and put it next to it. And if the child follows those orders, the child would solve the puzzle, but it would, you know, it wouldn't make them smart at all. This, as a matter of fact, would make a child dumber and dumber and dumber over time. And that's what we did with traditional computing. In traditional computing, I, the programmer, would solve the problem and then they'll tell the computer to do it over and over and over.
6:14Mo Gawdat:So the smart one is the person coding and the machine is totally dumb. in artificial intelligence, basically you have to imagine a child where you give them a puzzle and leave the room and tell them, keep trying until you figure it out. And then eventually the child solves the puzzle and every other puzzle. As a matter of fact, the child becomes able to create new puzzles if he wanted to. And that's what we created. What we created with reinforcement learning with transformers and so on is a completely autonomous form of intelligence that is like and will beat human intelligence in every possible way okay thank you now you've also mentioned that you think emma can solve i think you said two of the biggest problems love and relationships.
7:06So love and relationships are not the same thing. Correct. Thank you for saying that. Right. So I guess, first of all, what is the difference between love and relationships? And do we conflate the two? Is that why there's so much struggle in relationships, number one? But then number two, what is going on in the world that you believe needs fixing in respect to those two things.
7:33Mo Gawdat:So let's agree that, I mean, we're still, we don't want to market Emma at all. So, you know, we're sometimes thinking of the slogan of Emma, right? But, you know, one of the things that we - Who is Emma? Emma is an AI that is not one AI. It's a very, very diverse group of AIs working together, obsessed with you. Okay, they want you to, if you're in a relationship, to understand and learn and find joy in your relationship and nurture your love so that this relationship lasts for longer and feels better and empowers, you know, the two sides of the relationship, right? If you're single, it wants to understand you so deeply and help you understand yourself so that instead of the meat markets phenomena of, you know, dating apps where you are just swiping on looks, basically, it actually gets to know you enough, gets to talk to you enough, gets to help you know yourself enough to be able to tell you, I found one guy or one lady that matches you.
8:42Okay.
8:42Mo Gawdat:And basically gives you the closest match, tells you openly, this person we think is an 87 % match for what we know about you. Those things are perfectly amazing between you. Those things you guys need to work on. those things are not matching at all you know do you want to meet them okay okay i've got so many questions right so hold on so let's just quickly go through the difference between love and relationships yeah and then let me just go through that sequentially as my brain sees it yeah so love is very easy to feel okay it's very difficult to feel it for the right person if you don't know who you are, okay?
9:22So if your perception of love
9:26Mo Gawdat:is a story told for you from romantic comedies, okay? Good luck finding a relationship that works, right? If your perception of love is something that your best friend told you is what you deserve, good luck, you know, seeing if that actually exists or not. If your perception of a high value partner is what they tell you in dating apps, then you're really going to end up falling in love over and over and over with the wrong person. Right. And love itself is almost the energy that makes us human. Okay. So we, by definition, want to love and be loved. This is the ultimate goal of a human. By the way, even if you're a narcissist and a serial killer, okay, they do that because they want to be accepted in society.
10:14Mo Gawdat:It's so hardwired within us. They just don't get that they're doing the wrong thing, but they do it. Everyone wants to fit in. Everyone wants to love and be loved. Relationships, as a definition from an engineer, a mathematician like myself, is the most complex mathematical model on the planet. As a matter of fact, interestingly, that's why nobody, you know, tackles it. It is so complex because there are so many parameters and so many moving parts to a relationship that we humans either settle, okay, or fail. And it's quite interesting, you know, if you look at the statistics, they're staggering.
10:56Mo Gawdat:Emma, by the way, we reject those who want hookups, you know, those who want a one night stand, those who want, you know, games or whatever. we designed Emma as a place for those who are actually looking for genuine love. So by definition, you have already filtered 90 % of the issue. But then when you get there, you're trying to guide humans, we're only human, into the complexity of how many parameters affect you. Your traumas, your background, your desires, your conditioning. your your your your and you think it's possible to put all those metrics in not by not not by a human but by the intelligence of ai i mean this is so fascinating it really is so hold on a minute so we're basically saying humans have been on this earth for a long time now and maybe there's a fundamental flaw in how we try and find love which perhaps this new super intelligence is going to help us solve.
12:01Mo Gawdat:And if it does, then we've also taught that super intelligence the most valuable thing on the planet. So hold on, however, that assumption is not true. There were times where love was much easier than this. Yeah. Right. Let's take some numbers. Today in the modern world, one of every three adults surveyed, 33 % of adults surveyed will say they've never had a committed relationship. Okay. The average age of a committed relationship is down to 2.3 years, right? Wow. Compare, so even those who choose to commit will end their relationships within 2.3 years, right? Divorce rates in the Western world are one in two.
12:43Mo Gawdat:So people, but by the way, those who choose, the adults that choose to get into marriage are now down from around 74 % of all adults in the 60s to less than 47 % today, right? And those who choose to get into marriage, one of every two will end their marriage. Okay. The result of that, if you think about family, for example, is that around 20 to 30%, depending on the country of women above 40 are childless. Okay. 25 % of children are raised with one parent. Right. If you take things like infidelity, like, you know, cheating, interestingly, in the last 10 years, women are catching up with men. So 40 % increase in cheating with women in committed relationships, 15 to 20%.
13:34Mo Gawdat:So one of every two people, you know, one of every five people, you know, is, is actually cheating. Okay. All right. All of that is in the Western world. I mean, let me give you one statistic that will shock you. If you, so, so we use the statistics of one in every two marriages end, but not everyone ends up in marriage. So if you use the statistics of body count, okay, and the number of lifetime partners on average in the West, somewhere between 95 to 96.7 % of all relationships end. That is a massive reconditioning of society. Now, go to India, and one in a hundred marriages ends up in divorce, right?
14:19Mo Gawdat:Of course, there are two Indias. There is ruler India and there is the big cities. The big cities, it's one in three, still better than one in two. But can we assume from that top line statistic that those marriages in India that are not ending up in divorce, we can't also assume that they are happy relationships? 100%. So that is exactly the core of what Emma's trying to do. So I am not naive enough to assume that, you know, this is just because we're doing it wrong. It's also because the West has different aspirations to a relationship, right? So, you know, an arranged marriage in India, which is one in 99, one in a hundred succeeds, so it fails, sorry, and 99 succeed, is not really the marriage we're looking for here in the West, okay?
15:10Mo Gawdat:It's not the committed relationship we're looking here for in the West. We're looking for romance. They're looking for compatibility, right? You know, the families decide, while here it's up to the couple to decide, you know. Here it's convenience. So because we're so busy working, we want to swipe to find a partner. There it's an immense system. By the way, one of the big differences in the West is that that system of love and dating in the West is rigged against the lovers because a dating app benefits from you failing to find the lover because then you're going to pay another month of subscription, right?
15:48Mo Gawdat:A restaurant wants you to come on another date and another date and another date and another date. Even wedding, you know, planners could make more money if you got married twice in a lifetime, not once, right? So the system is literally rigged against you and lots of other things. The interesting difference, however, is that the method of arranged marriage is a method that is attentive and very, very deep in terms of it's looking for things that actually work between the two. As per the objective of the arranged marriage, the aspirations of the West are beautiful, but the method is working against you.
16:32Mo Gawdat:So can I use the method of attentive analysis to apply it to the objectives that we want here and manage to tell you, by the way, I can talk about myself, by the way, because of your travel lifestyle, consistent travel, you actually cannot afford to be with a woman that needs you to be there all the time, which by the way, again, as a man, in my experience after my first marriage, I was always looking for a woman that I felt needed me, that I felt missed me, that I felt right. But maybe that's not what I'm geared to create a good relationship with. My last relationship ended mainly because of the long distance side of it, right?
17:18Mo Gawdat:A wonderful human being in every way. In my mind, I felt, yeah, this is exactly what I need in a woman. But those tiny little details, you can only figure out when you really dig deep and say, I want this, but can I manage this? Or I want this, but can she manage that side of me? Or I want this, but are we compatible? So for example, I'll give you the top example. A masculine man wants a very feminine woman. Within Emma, the mathematics would say, if a feminine, very feminine woman and a very masculine man have no communication skills, they're probably going to kill each other. OK, if they have so if their communication skills are not very high, we need them to be a little more alike.
18:10Mo Gawdat:They can't be that extreme so that at least they overlap on certain things. But if they have incredible communication skills, then they can benefit from the polarity of being so different so that they are more as a whole than if they were closer to each other. Okay, so as you were describing this idea that we didn't always have problems with love and relationships. Okay, so it strikes me as though we didn't always, we now do. And so we're looking to technology to try and solve something that is a problem of the modern world. And the analogy I could give is a Zempik and the GLP-1 agonists, right, which are blowing up.
18:56And, you know, there's people for it, there's people against it. But in essence, we never used to have a problem with obesity for hundreds of thousands of years. Humans have now created these modern civilized worlds with toxic food environments. Correct. So the norm now is to be overweight and obese. And so we're now trying to solve a problem that we've created by the way we've created the world with a pill.
19:25Mo Gawdat:that's not what we're doing here at all okay sure so just yeah so help me understand that so um are we saying that in the past there were good times but maybe not optimal times so the modern world has has shown up and uh revealed some of the problems that exist with how we actually try and form these long-term relationships? And can we now, using AI, can we actually now help people find an even better version of relationships than we've ever had before? For sure. That's absolutely, but it's not a pill. A pill is the wrong answer, okay? The right answer is for me to tell the person that's obese with clarity, why is it that they're obese and what changes they can have in their lifestyle to get back to a healthy lifestyle.
20:17Mo Gawdat:Okay. Now, the problem is because obesity and fitness in general is a very complex problem. Okay. You may be able to tackle it if you focus on all nutrition that come into your body, but also on rest. And you can have to, you need to get a personal trainer. And if you have very specific weaknesses in your own body, like your joints are not, your training regime has to change and so on. It's a complex design, but when you get it right, it works. 100 % correct that's Emma that's exactly Emma so Emma wants you to work on you okay there is absolutely no pill I can give you to fix your relationships but there is a way so one of one of the interesting ideas is you know communication she comes to you and she says should I put on the dress or the skirt okay what you hear in your mind as a man is what okay oh my god anything I'll say is wrong, right?
21:13Mo Gawdat:But then you look and you say, oh, that skirt looks so hot on her. So you say, I think you should take the skirt. She hears it as, oh, he doesn't even care. He just chose one, right? Can Emma help you to understand that the reason she asked that question, by the way, is because she felt a little insecure. She wanted to look beautiful when she's going out with you today and the reason you you know can she understand that the reason you picked the skirt is because you genuinely think thinks she's very hot so emma's gonna help you almost get to know yourself but it's almost like a personal relationship coach in some ways it in we don't want to use that term but in a very interesting way it is an awareness guide an awareness guide okay so so let me give you let's talk about the typical scenario let's assume you're saying by By the way, it's not a dating app.
22:06Mo Gawdat:Dating, it does have a dating component to it. But the dating component, Emma, if you want the design, is obsessed with true love. So her entire target in life is to help you nurture and enjoy true love. But if you're single, she needs to go through the dating phase to get you there, right? So dating is just part of it. Now, imagine if you're, let's take the simplest thing. You download Emma and you sign on and she will, you know, greet you and say, hey, I'm Emma. I'm excited to meet you. You know, I'm my purpose in life is to help you with genuine true love. You know, this is how we're going to work on it.
22:45Mo Gawdat:Are you single? Right. That's the first question. And you're going to say yes or no. If you say I'm single, she will ask you a few more questions. If you say, no, I'm in a relationship. She would say, would you like to add your partner to this so that we can work the three of us together? Right. But eventually, after four or five qualifying questions, your age, you know, what you're interested in, what gender you identify as and so on, she will say, okay, tell me about your love life. Right? That's it. Tell me about your love life. You can say, yeah, I've been single for this long. And, you know, I really feel insecure about this.
23:21Mo Gawdat:And the conversation will go. So most of our testers, interestingly, would give them Emma to do 10 minute tasks and they'd normally chat with her for an hour and a half. Because it's so eye opening when you talk to someone who's not judging you, OK, who's really giving you the ability to reflect on your own self, who's giving you the perspective of the other person. Right. In a way that's not threatening at all. This reminds me of I've had some conversations over the last six months with various health tech companies. Yeah. And it was really interesting to me that actually the feedback from some of these big health tech companies is that actually people really feel that they can be honest, can talk freely.
23:59And it's really helping motivate lifestyle change better than if it was a human. Yeah. Which is super interesting, isn't it? In terms of the world in which we're going.
24:10Mo Gawdat:Because most of us have been taught to pretend. Yeah. Even when people go to their therapist, you know, it takes them a very long time to actually say the real issue. Yeah. Okay. But hold on. So there are, however, differences between Emma and AI, which I think are really key to understand. Emma will not agree with you. It's not chat GPT. It's not going to tell you, oh my God, that's amazing. It's good that you shouted at him. She's not going to tell you that. Right. As a matter of fact, she will hold you accountable. So basically in a nice way, she will look for things. We have one of the modules is related to empathy.
24:47Mo Gawdat:So she will look for things where you will say, my partner did A, B, and C. Okay. I really can't stand that anymore. And Emma will ask and say, what do you think your partner's perspective of that situation was? Okay. You know, what did you do that he would have been writing to me now? Okay. And so things like that. Emma will eventually, you know, not eventually, but frequently stop and say, your last comment means that you maybe don't have a good grasp of love languages. Would you like me to explain that to you? Right. And so she's not there to agree with you at all. This is genius because actually if it's a human, your conditioning comes in, right?
25:29People get defensive. like you don't know that you're like but yeah you're not going to do that with this kind of
25:34Mo Gawdat:is it text or is it voice or we have both yeah both but we found that text is actually really more yeah you're probably going to be more honest yeah to the point and if they say well what what's your partner's perspective here actually you're more likely to go yeah that's a good point where even if it was your best mate saying that yeah you might be pissed off with you're like why are asking about him, are you on their side of the way? Whereas with, because when we set this conversation up and I knew we were going to be talking about this Emma, I was thinking in my head, I was like, okay, I can't wait to talk about this because in my head I'm thinking, well, what can technology really offer here, right?
26:16These kind of, you know, the human experience of love and relationships. Do you know what I mean? I wouldn't say I was skeptical, but in my head I was - Awareness. Awareness, yeah. Yeah, non-judgmental awareness.
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26:28Mo Gawdat:Most of the challenges in life. So, you know, my last relationship is with a woman I really deeply love. And we both wanted to make it work, right? But, you know, you take something like the long distance side of that relationship. And Hannah really, really highlighted this to me. That, you know me, I travel so much. that getting on a plane on a Monday and another one on a Monday evening and another one on a Tuesday and another one on a Wednesday is normal life to me, right? She sat with me and said, no, this is not normal at all. Your lifestyle is manic. It's very painful. Nobody can keep up with this.
27:07Mo Gawdat:And even if I wanted to travel with you because we can enjoy travel together, this is not even travel what you're doing, okay? And you have to understand that the real objective, the real upside of relationships is when your partner is a mirror. A mirror that basically shows you what you don't see. And the more you see, the more you will be able to, you know, to understand. Again, you know, my last relationship, Hannah and I, you know, I wanted her so much, which is very unlike me to the point that, you know, it's like me to want to be with the woman I'm with, but it's unlike me to change myself so that I am to protect, you know, I felt afraid to lose her.
27:52Mo Gawdat:So sometimes I wouldn't share enough. I wouldn't be vulnerable. I would think too much about what I'm telling her, which basically hid who I am. And she basically, you know, at the end of our, you know, last few conversations as a couple, she was basically saying, I didn't want any of that. I wanted the real you. Okay. And I'm an older man. I am, I'm mature. I am able to, to, to understand women really deeply. Okay. But even at my age, at my experience, at my level of maturity, there's always something that you see, okay, that changes who you are in a relationship. And I think that the, the, the, the, the problem we have in our world is that when we go to our friends, they tell us what we want to hear, right they don't tell us what would hurt us when we go to our when we sit alone we reiterate our own stories okay and when our partners tell us what we're going what they're going through we take it as an attack on ourselves and so some third party engaged in this can make a massive difference okay some third party that by the way does not give you a flood of pictures to swipe on because if we know up front that this guy handsome as he is is not a good match for you know a woman using the app okay he might be a great match for another one but not for this one yeah why are we showing him to her in the first place you know thank you for sharing stuff from your own personal life mo um if you were interacting with emma when you were having these conversations in your last relationship would emma have asked you things like for example um why are you traveling so much mo what is it within you that needs to be you know what what is it that drives you to travel like your ex-partner described like a madman right or thanks rangon yes is that what you just said i think you did i guess i'm really trying to understand because no no i'm not offended i'm joking with you.
30:04But that was really, it was very powerful. And I'm thinking if at that time you were interacting with Emma, would Emma have kind of seen that and been like, hey, listen, your partner doesn't really want someone who's on the road the entire time. Are you sure you want to be on the road the entire time? What's going on within you? When did you start getting on the road? What does that do for you? Et cetera, et cetera.
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33:14Mo Gawdat:so i'm of course emma's user number one right so the privilege of creating her ourselves makes me and sanat their first its first users right so i'm having those conversations with emma and and it's mind-blowing what she shares right but interestingly when i was having those conversations with Hannah, my wonderful ex, uh, when she said those things, I felt offended. I felt attacked. Do you understand? You know, I felt, and I say that, you know, with humbleness, because I, I assume my responsibility in how we ended up here. Right. And, and I felt when she said those things that I deserve a woman that supports my lifestyle.
33:58Mo Gawdat:I'm doing this for the world. I'm there, you know, to, to help with 1 billion happy. I'm doing something important. Why is she not supporting me on it? That's the absolute wrong mindset. It's the absolute wrong understanding of why I'm, you know, and, and, and believe it or not, if I had managed to, you know, to, to, to nurture a love life that nurtured me. Okay. I may have, like we said earlier, I may be doing less, but doing it better. Right. And I think what happens in our world, and I, again, I mean, I, I have, I have big hopes that this will change everything, right? Even, even if, if Emma itself gets copied by the big players and they crush us, we will have changed the way that, that love is offered in the modern world.
34:51Mo Gawdat:Because one of the biggest challenges of love in the modern world is that it has become a capitalist pursuit. With the modern dating apps. Correct. Yeah. What's interesting is I think about that and the sheet you've, you know, you've shared with me about, you know, why we fail in dating and, you know, what are the problems about these, you know, what you call commercial love, the currency of window shopping, the end of courtship, the meat market syndrome, right? The paradox of choice. I've often felt that I was lucky to meet vid my wife before all of that all this started right because you know some of my best mates uh i saw not meet someone as early as i did and be on that dating app train it's a nightmare and you know one of my mates would go on it for a few months and then he just got bored worn out by it but i was thinking about this because i've never experienced that i've never done that and I thought you know and I wonder how this plays into Emma as well right so as you know you've met my wife several times um I've been married for you know about 18 years now and funnily enough I met her on a blind date right the first and only blind I've ever been on and you're so lucky by the way yeah i i really am and what's really interesting is that i met her on a blind date and it was like a whirlwind romance it was just full of passion and romance and after three months i proposed right so i had mates of mine who were already engaged before I met her.
36:43And I proposed after three months, I married her after eight months. Right? So I had mates who were like, mate, you know, I proposed to my girlfriends and you hadn't even met Vid. And we haven't even sorted out our marriage yet. And you've started dating her, you proposed to her and you married her. And what's really interesting, as me and Vid reflect on our relationship, I can tell you multiple reasons why we should not be together, especially in the early days, right? But they're all irrelevant because there's an essence to me that we both believe will mean that we're together for the duration of our life here in this iteration of it, okay?
37:33Now, how do I possibly know that? I can't prove to you that I know that, but I feel I have a deep knowing that me and Vid are meant to be together. So what I'm coming around to is I met her, we went for dinner, we went to a bar afterwards and we're chatting.
37:56And if I had met her, on a dating app, right? I can't even imagine what that would be. But let's use the analogy of communication. We know that the vast majority of human communication is nonverbal. Some studies say even 80 % is nonverbal, but I've seen it as low as 50 % or 45%. But basically, at least half if not more of how we communicate is nonverbal, right? So So, of course, on an app, we're not talking to someone, but we're reducing the totality of that human being down to what does she look like? Or what does he look like? What are your hobbies? What do you like doing? If I think about my relationship with Ed and look at it through that lens, a lot of that stuff was kind of irrelevant.
38:43We've got different hobbies, right? We don't necessarily like the same things. but on that really deep level that I would almost argue is an unmeasurable there is this deep connection between us exactly I get why a commercial dating app that has been that you know that the kind of main player in the market has been so problematic why it reduces it to a meat market where you're judging people on appearances and all kinds of things that probably don't matter. But how do you get around this concept that I guess I'm trying to articulate, that sometimes with love, we can't rationalize what... You know, you could tell me, well, what is it about a vid that you love, right?
39:29And I could come up with loads of things that I really like about her. But I think that would be a myopic way to look at my relationship with her. I think, yes, I can rationally, with my rational mind, tell you about these 10 things. but I think my lover is so much deeper and greater than those 10 surface level things so help me understand how Emma can deal with that side of love I need to be a little bit
39:56Mo Gawdat:of a geek here is that okay so we're gonna did that make sense the way I put it makes it makes a ton of sense uh but the but the hidden mathematics of this okay is just mind-blowing okay I have to start by going back to love and relationships are not the same thing so so there are people who are madly in love and completely fail to find the relationship okay and there are people who are not uh you know in love at all that succeed massively at building a relationship right so love and relationship are two different things love is is the default state of us humans when we find someone that does not make us hate them believe it or not so that does not make us hate them okay so so if we if we find someone that does not hate is a very strong word but if we find someone that does not repulse us away from them okay the definition of humans is that over time if if things are amicable and working and so on you tend to find more and more love for someone but love just so that we understand in my mind is not at all why people go dating then.
41:04Mo Gawdat:And that's one of them. So I'm going to be a bit geeky here. So please allow me to. Please take your time. So, so the, the first thing to understand is that when we go on a date, we say we're out looking for love, but we're, what we're out actually looking for is a relationship. And a relationship is described by seven things that we normally refer to as perfects, PPR, FCTS. Let me explain them quickly. When people go out on a date, they're looking for passion. So some people are looking for just sex. Okay. Nothing wrong with that, by the way. They're looking for partnership, someone to hold them through this confusing life.
41:43Mo Gawdat:Okay. They're looking for romance. Romance is very different than love. Romance is that mix of uncertainty and excitement at the same time. Okay. They're looking for friendship. So someone they can confine into someone they can take the opinion of and so on. They're looking for companionship. You know, those wonderful couples that go out on Sunday morning and just read two different books and sip coffee together. Okay. The old couples that hold each other's hands and walk without a word, right? Beautiful. Okay. They look for tenderness. Tenderness is a massively important element of what we need in life, the touch, the kindness, the kind word, the understanding and so on and so forth.
42:28Mo Gawdat:And they look for S, which is support, which unfortunately in the Western world, we try to say we're, you know, we're empowered individuals. We don't need each other. That's not true at all. Okay. And support could be financial sometimes, you know, that's one form of support from the traditional world that, you know, the man will provide more or in the Western world where the woman would provide more. Okay. But support is a million other things. Support is, you know, I will tell you completely, I would fall apart without feminine energy in my life because most of my, you know, engagement with the world is extremely masculine.
43:03Mo Gawdat:I have to be in certain places at certain times and, you know, deliver certain things and talk to them and so on. Right. And so without that support of someone coming into my life and saying, hey, by the way, I made us dinner, or by the way, I booked us a place together, or by the way, I want us to sit down and looking at the stars and do nothing. That to me is incredibly important. And that doesn't come from my driven masculine side. Now, because all of those perfects are not love, when we go out on a date, we tell ourselves, no, but we're looking for love. when in reality we're not even addressing what we are here to do.
43:44Mo Gawdat:Okay, that's number one. Number two is, if you don't mind me being a little more geeky now, the current dating environment suffers from what in mathematics we call the law of large numbers. Right? And the law of large numbers is very straightforward. If you need six things to be available in your partner, let's say, okay, and you do the mathematics of of those six things and each of them is available in one in ten people okay so you're you know if someone is looking for a partner and she says i want him to be that age group and that's one in ten i want him to be uh you know that kind of success and that's one in ten and so on the probability of finding that person is not one in 60.
44:33Mo Gawdat:It's not 10 plus 10 plus 10 plus 10. It's 10 multiplied by 10 by 10 by 10 by 10. So it's one in a million, right? So hold on. So you're saying when we put these stipulations up that I need my partner to, you know, have A and B and C and D and E, you're saying the more stipulations we put, the more exponentially unlikely it becomes. That person, yeah. So I do that exercise with a lot of my friends who are women friends. And I basically say, can you write down what you're looking for? And the last time I did that with one of my dearest friends, I said, this person is one of 8 ,402 ,403 ,000 ,000 and so on, right?
45:17Mo Gawdat:And it's really quite interesting because you can calculate it. If you're looking for male or female, okay, that drops your probabilities to one in two. Okay. If you want that male, for example, if you're a woman looking for a man and you want that man to be religious, let's say, okay, that's one in four people now in the Western world, let's say, or one in five. So it's now two multiplied by five. Now you're looking for one in 10. Okay. If you want him to be taller than six foot five, that's one in 10. Okay. So it's now one in 50. So you keep multiplying and that exponentially multiplies. And that is what we normally call the law of large numbers.
46:00Mo Gawdat:Right. And so the law of large numbers. Of course, no one's finding who they want. Correct. Exactly. And here's the problem. The problem is the law of large numbers will tell you that if you need to roll the dice six times to get a six okay your odds improve with time so if you know the first time you roll on average you'll you'll you have an odds of one in six to find that person then you go on the next date you're now one in five that's not true is it mathematically it is hold on so but it's only it's only true in very large numbers yeah because if you have a dice in front of you and you roll You could get a six on the second roll and you'll be lucky or in your case.
46:41But you could roll six times and you could still never get a three or a five. Correct.
46:45Mo Gawdat:Correct. But obviously if you roll a thousand times, you probably are. So that's exactly what we call the law of large numbers. We think that we get it one in six. By the way, the person that you're looking for is not one in six. It's probably if when Emma helps you reduce your criteria to what actually matters, it will be probably one in 10 ,000. Okay. One in a hundred thousand, maybe the problem is if you keep rolling the dice, going on dates to find that person, you end up with dating fatigue. You end up with burnout. You end up with a load of experiences that tell you dating sucks. I'm never going to find that man.
47:23Mo Gawdat:Right. And then your perception of love and romance is completely skewed. Yeah. So, okay. This is really interesting. It's not, it's not even neutral. Like, So this is really interesting. Going on that date or going on those 10 dates on that app, whilst you're trying to find the one, it's not that, oh, you try it and you see, and after 10, you're like, no harm done. It's like, no, no, wait a minute. Those 10 dates may have actually caused harm. Each one is a little infiltration into your soul over, you know, what's wrong and how you're not worthy. And, oh, that person didn't find me attractive.
48:00if I thought things were going well. So you're actually ramping up the negativity, maybe exponentially. And then the other thought I had when you were even describing the possibility, you were talking to one of your friends, saying, well, ideally what I want is a man in this age category. Maybe they need to be earning this much, whatever it might be. And kisses this way and talks that way. But all of those are even predicated on the assumption that what you think you want is what you want. Correct. Correct. And that is a dangerous assumption to make.
48:32Mo Gawdat:So let me make one more comment and then we go into the math of all of this, because this is all I told you, it is the most complex model relationships, our most complex model on the planet that needs intelligence and mathematics. I'll explain that in a minute. The last thing is that when you go through dating fatigue, you go through dating burnout and you've been without someone for so long, you eventually settle. Right? So every now and then you go like, yeah, you know what? This guy is okay or that woman is okay. And you end up in a date that turns into something that consumes a year and a half of your life.
49:06Mo Gawdat:Right? Six months of believing that it's right, but then six months of breaking it up, then six months of recovering before you even have the ability to do anything at all. Now, how many times in our life do we have a year and a half to waste? And that's really the big problem. Okay? So let's go to the mathematics. The law of large number is working against everyone and the dating apps are increasing the numbers. So they're giving you more options to make you feel that there is endless choice. The worst thing you want is endless choice. What we do is we use something that's called Markov series.
49:41Mo Gawdat:And forget the mathematics. People who are mathematicians will actually before Markov, we also use Nash equilibrium. So we basically try to help the user understand that the top guy that you're looking for, by the way, is also the target of 80 % of other women. Right. And the likelihood of you getting that person when he's so spoiled by all of the others is actually not that great. Right. And so typically 20 % of men, for example, statistically accurate, 20 % of men get the attention of 80 % of women. Okay. What that makes those 20%, unless, you know, they're really genuinely looking for genuine love, is it makes them spoiled.
50:27Mo Gawdat:Okay. The supermodels get the attention of all the men. And so I hate the term, but they use the term in dating apps, you know, high value man and high value woman. Right. Do they use that in a public facing or is it just internally? Yeah, in their description of what dating is. Okay. Now, I will tell you openly that the best relationships are not with the most at the top. Okay. You know, or perceived top, perceived top. You know, a lot of what we're looking for, and I again say that to a lot of our test users and a lot of my friends, that the true feeling of love is being in the arms of a man that you actually really relate to.
51:10Mo Gawdat:And when you're there, you don't remember how they look like. You're not even looking at their face, right? And it's quite interesting that you could probably find that in someone if you switch the mathematics. So Nash basically says that there is a higher probability of success if you're settling for a slightly different approach to your game theory, if you want a different strategy. Now, then Markov will say, and if I can reduce the number of attempts from one in a hundred thousand, okay, to giving you four, only four, one at a time, then yes, you may not find your match on the first date, but you may find them closer and closer because now you have to roll the dice quite a bit less often.
51:53Mo Gawdat:OK, and now that I've done a lot of the analysis for you to tell you what to expect, to tell you what you guys need to discuss up front, to tell you what you need to align on, to tell you, to give you conversation starters in the date so that the date doesn't become an interview. Right. All of that really helps. And then more interestingly, one of the most valuable features we have in Emma is that Emma will eventually, you know, introduce Jacqueline to Jack. Okay. And then two days later, she will pop in and say, how's Jack going? Okay. And then Jacqueline will go like, yeah, he's so cool. But I'm a bit worried about this and that.
52:33Mo Gawdat:And Emma will say, yeah, maybe you should ask him about this. Are you guys going to meet? Right. And Jacqueline will say, yeah, Thursday we're meeting. Friday morning Emma or Thursday evening Emma will say how was the date okay how did it go how did you find out right so from one side she's learning more about Jacqueline so that if Jacqueline says that I'm not I'm not really into you know this bit switched me off Emma will take notes so that when she introduces her to David David is not with that yeah but there's also this accountability isn't there like that's the whole point where you can say you're gonna bring this up the next time you meet that person and then you may not yeah right but then the following morning emma's going to say oh how did that go and then you'll be reminded you know what i know i need to bring that up correct i'll give you the best example ever
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55:25Mo Gawdat:One of my dearest, dearest, dearest friends. Okay. I know her for 14 years. She's, you know, we've been together through the tough times and the good times, amazing human being. And she always wanted to have a child. So remember, I knew her since she was maybe 29. Okay. And she would always go find this, you know, someone to fall in love with. And she'd always come back to me and say, oh my God, he's amazing. He's athletic. He likes hiking like me. We went to do this. He, you know, he teaches scuba diving, da, da, da, da, da, da. And I go like, babe, did you ask him about family? And she goes like, no, that would scare him away.
56:04Mo Gawdat:And I'm like, that's exactly the point that's exactly the point if you want family right low of large numbers scare away the ones that don't yeah because that's early doors yeah before you've invested six months you've invested before you've invested six months then six months trying to repair it then six months being hurt in a heartbreak then starting again and then not asking the question again yeah i can totally i I mean, it is incredible to hear the thinking behind this. I can actually see now what value this could offer. In some ways, it's probably, I don't know how you would, whether you think this is accurate or not.
56:48You mentioned arranged marriages before. And I've got firsthand experience of how arranged marriages can work because my mum and dad had an arranged marriage. Literally, my dad was here working in the UK and he took his annual leave.
57:02Mo Gawdat:To go and marry a woman he has never met. Yeah. Yeah. Literally. And there was, look, if dad was alive now, I'd ask him, but I'm not even sure there was any doubt in dad's head. It's like, It's the way things were done. Yeah. Yeah. So I've seen how arranged marriages can work for certain outcomes, which I think is the key, right? I call them aspirations. So for certain aspirations... They're brilliant. Brilliant. But it depends what you want, right? From that relationship. So in some ways, as I hear you talk about Emma, I'm hearing it's almost like elements of arranged marriage, but totally supercharged for...
57:43For those aspirations. What do you want out of this? Absolutely. So you are getting some of this kind of guidance using the incredible intelligence of AI. And empathy.
57:54Mo Gawdat:And empathy to supercharge this. 100%. So the idea is use the traditional method to fuel the modern aspirations, right? The more interesting side of this, Rangan, is that we think that all Western people have the same aspirations. every single human has a different aspiration for what they want their love life to be well that's the problem with even using terms like west and east right we're by we're by labeling that we're sort of putting everyone in a box yeah which is inherently problematic why do we do that we do that because we want to simplify the calculation right so when when a dating app like match for example which is trying really hard to understand their people uh you know when And if they told you, fill this form and this form will tell us about you.
58:47Mo Gawdat:And this form was 400 pages long. It would capture a lot more of who you are, but you wouldn't fill it. Do you understand? Every human is different, but then they have to categorize things. They tell you what ethnicities do you like? Like, do I have to like ethnicities? Or by the way, maybe I would meet someone that is, you know, so overwhelmingly wonderful in their soul that I wouldn't even, you know, understand their, notice their ethnicity or their physical form or whatever. And, you know, how can you capture that? You can do one of two things. You can either simplify and categorize and say Western, Eastern and, you know, whatever ethnicity, height, are you interested in whatever.
59:33Mo Gawdat:or you can have someone else, you can outsource the complexity to something smart enough to deal with that complexity. And every interaction a user would have with Emma would give us a tiny bit. Yeah, because the reality is, is that some, I mean, there are some people who grew up in very religious families, there are certain stipulations that they grow up with. Correct. And the truth is at that moment in their life, they may think, actually, you know what? That is an important stipulation because I might have to give up my family if it meant that I was going to marry someone outside that religion or that belief system, for example.
1:00:13So for that individual at that moment in their life, that is an important stipulation.
1:00:18Mo Gawdat:But it goes even further. It goes even further in terms of traumas. Okay. Baggage that you have from previous relationships that form opinions about love and relationships. But how would it ask you, you know, how many relationships have you had? Why did it break up? The simplest question, you know, is when I say tell me about your love life is if you say, well, I'm just out of a breakup. Then Emma will say, well, you know, do you mind if you tell me a little bit? What did you love about that person? What did you dislike about that person? You know, how, why did you break? How did you break? Is that, did that happen before for you?
1:00:56Mo Gawdat:Is this, you know, something that you traditionally have in relationships? It's like a form of therapy, isn't it? We don't want to say that again. You don't want to call it. Yeah. But it's a very, very deep form of curiosity. Okay. Because it's actually quite interesting. One of the biggest reasons why relationships don't work is trauma. Okay. Whether trauma from, you know, a parent when we were young or trauma from an experience, an abusive experience when we were teens or trauma from, you know, past relationships that basically reconfigure our mind to all women are like this or all men are like that, right?
1:01:30Mo Gawdat:And a deep conversation would, interestingly, by the way, you know, I'd wish to know before I meet someone, if she is working on something, you know, when we work on ourselves, on our wellbeing, on our spirituality, I'd love to know that. I'd love to have a conversation that says, hey, by the way, I want you to know that I've had those issues in previous relationships and I'm working on them. So if they surface, please let me be aware, right? Nobody does that in first dating because it would scare the other person away. But if they told it to Emma, Emma will never share that with anyone, but she would be able to explain on the second date if something didn't go well and tell you or me or whoever is going on that second date, by the way, observe this thing and maybe ask those questions, right?
1:02:20Mo Gawdat:Can I go a step further? Your dad and mom are also a very interesting use case. Why? Because if they chose to be together, a big chunk of, so, you know, I don't want to be generalizing here, but one of every three relationships in the UK is sexless. They don't have sex. They have sex less than 10 times a year. Okay. If you've chosen to be together, but you're sexless, Emma can help. Okay. And I can, you know, talk to you a little bit about intimacy, talk to you a little bit about, you know, maybe some of the skills that you need to do, share with you a YouTube video, do it, right? A lot of things that even an arranged relationship can become more joyful, can become more alive, can become more rewarding.
1:03:09Mo Gawdat:Okay. If you decided to stay, then we might as well make it amazing. Okay. And it is, again, it's all about that little bits of empathy. Like one of the things that I'm so proud of with relationships. So one of the interesting sides is once you highlight who your partner is, you know, Emma will start to say, okay, by the way, this day of the month, you're going to buy her dark chocolate. That day of the month, you're going to buy her flowers. Not to program you, but to just highlight to you things that when we're in our busy life, we don't do. if you guys don't go out on Saturdays anymore, Emma will ask and say, guys, when did you go out on a lovely date together?
1:03:49Some people may hear that, Mo, and go, I don't want my boyfriend to buy me dark chocolate on this day of the month and roses on this day if it's being told to him by an AI. I agree with you 100%. I want it to come from within him if he does that. How do you tackle that?
1:04:16Mo Gawdat:So one of the things I always did in my relationships, and I hope that's not too forward, is I always took note of my partner's biological cycle. So it really makes a massive difference when you know that that day she's feeling a little exhausted or that day she might be a little irritative because of things that are not you, right? And if you're smart enough to be able to tell yourself, hey, by the way, not only should I not react, you know, aggressively or overreact to something on this day, but actually I should prepare for that day by being more loving, more caring and so on and so forth. Now, I learned this because, you know, I think it really matters, but most men don't know that, okay?
1:05:07Mo Gawdat:more interestingly most women and it's shocking actually the statistics, don't remember the exact figure but it would blow you away at how many women are not fully aware of the different stages of their cycle, they know that it's going to end up in four days or whatever but they do not know what happens when estrogen is very high, what happens to their libido, what happens to their physical energy, what happens and so on and these things are literally a skill, a matter of education I think they're really important. It reminds me of the very first time I had Mindy Peltz on this show and Mindy was talking about the differences between women and men.
1:05:43I think from recollection towards the end, we discussed this very point that although on the face of it seems as though that's a little bit intrusive, you know, it's someone's privacy, you know, their own cycle, their own hormones. We were just sort of hypothesizing the idea that how helpful might it be in certain relationships if both parties were aware. Completely. And of the difference. Just that, you know, you said one of the big things Emma is going to give people is awareness. That is real awareness over biologically, physiologically, what is going on with your partner, what is going on with yourself.
1:06:18Correct. And therefore, the way you view the world, the way you get triggered, the way you might feel a certain way, suddenly it softens things.
1:06:28Mo Gawdat:That awareness, it's not like Emma will tell you, go buy chocolate, but Emma will tell you, this is that day of the month where she really needs to feel your love. I got it. And then how you express that is up to you. Exactly. And interestingly, interestingly, also in the closing of the month, if he's in a sales job, you know, Emma might tell, you know, the partner that he's going to be a little, you know, occupied in his head tonight. And we haven't implemented all of that yet. But a lot of that is possibility of awareness. There is so much that gets lost in communication between us and our partner and us and ourselves.
1:07:08Okay.
1:07:08Mo Gawdat:And if I can show you what you're missing, it becomes really, really, really much easier to do a lot of things. I have so many questions, Mo. As I'm trying to process everything you're telling me about Emma, i'm thinking of a variety of different use cases right so i can see why if you are someone who is single and is keen to find genuine love genuine love okay genuine love committed true genuine love otherwise we will ask you to leave the app okay so if that's what you're looking for you can go on this platform and Emma's going to help you okay but it also strikes me from what you're saying well at least two more test cases have come up in my head number one if you are already in a relationship okay and let's say things are not going well there's a bit of friction people are fighting for whatever reason and you're not quite sure what's going on and you know you love this person but for whatever reason there's issues it kind of strikes me that emma perfect use case would be really really useful so it's not just when you're looking for genuine love you may have already got genuine love but be struggling with with with the relationship side right love and relationship with two different things.
1:08:37You've found love, but the skill of maintaining a relationship is maybe something you want to help with. Now, of course, traditionally, people would say, well, go and see a marriage counselor.
1:08:49Mo Gawdat:That's also recommended if you want. Yeah. Sure. And I'm not saying that that isn't a solution, but of course, many people don't do that. Maybe it's time, maybe it's finances, maybe it's access. It seems as though Emma here could provide such value. Oh, have you had this type of argument before? Do you remember what triggered it last time? Has something similar triggered it this time? How did you react last time? What if you reacted this? You know, so that strikes me as a possible use case. And then also, it sounds like the more Emma gets to know you, the better able she is to match you appropriately.
1:09:31Correct. So therefore, I don't know. Of course, you never know when you're going to be looking for love, right? Or let's say it was 30 years old, right? For argument's sake. It almost feels like you could go on it 10 years earlier and almost start training Emma to know you. So maybe that's iteration two, where actually by the time they really want to look for love, Emma knows you so well, but the odds of success go up even more.
1:10:04Mo Gawdat:So we have a lot of early users that are applying that use case. So an interesting use case. So it wasn't ridiculous what I just said. This is exactly that. This is the most favorited use case, believe it or not. Single people that say, I'm not ready because of a current situation in my life or because I'm recovering or whatever, but I really want to work on myself. I want to get to know myself. I want to understand what I did wrong the last time. I want to, right? I want to meet me. It's a fabulous use case, right? And the whole idea is if you know you and love you, understand this. If you know you, know yourself and love yourself, so much easier, so much easier to find love for you, right?
1:10:51Mo Gawdat:Now, the other more interesting use cases I had, we have something that's called expert mode. Okay. So expert mode is a very specific, like, for example, we have an expert mode for someone like me who travels a lot. It's not in the same place who might actually, you know, be more comfortable with someone that's a little more independent and travels a lot too or whatever. I'm not that person, but it could be. So long distance is an expert mode. But another expert mode that we initiated, which was suggested by a user and beautiful. She texted me because she knows my work outside Emma and said, I would have so much loved to use Emma, but I'm not single and I'm not married.
1:11:37Mo Gawdat:We're breaking up and it's been difficult, but we want to make it civilized for the kids. Can Emma help me? okay so i wrote back to her and i said not currently but let me ask the tech team okay and we built an expert mode called grace and grace is basically all about can you keep the love even in a breakup wow right because love is not about sleeping together remember we always agreed that love is so much deeper than all the things that we get in a relationship okay and so you know if you've heard me talk about Nibel and my the mother of Ali and Aya my my first wife I adore that woman like we we we still go out together we laugh together you know we take care of each other she when when when my last breakup happened you know who texted me I told Aya my daughter and so Aya told Nibel my ex and Nibel texted me and said listen if you want to talk about this come talk to me right how beautiful is that how beautiful is that how long were you two married for?
1:12:39Mo Gawdat:We were, we dated for seven years and then we got married. So we dated for six and married for 21. So together for 27, 28 years. 27 years. Wow. And you see that. How inspiring for people that you can move on from a relationship like that and still have a relationship, just, just different. Of course, of course. You see the thing is, so, so one of the things I wrote and never published was the 21 things a man and a woman can cherish together other than sex, right which so it's got a blow-up title it's it's so beautiful yeah we we simplify things by the way again because we're manipulated through romantic comedies through the you know the the the very pretentious world that we live in in social media that everything is about how sexy i am and can i get her and can i not and so on and so forth that's not love at all okay sex empowers love and yes of course you can have a phase of your life where your target is sex that's wonderful I don't know.
1:13:36Mo Gawdat:Nobody's judging anyone. But if you're if you're in love, sex feels so different and empowers love so differently. OK. And the whole idea, however, is if if two people break up, which means they're not having sex anymore. Can they keep the other 21? Right. Does it does it end? I mean, think about what it says about how we belittled relationship. We've belittled them to the point where if we're not sleeping together anymore, we're going to argue and fight and go to court. And what? It's quite childish, really, isn't it? It's so unbelievable because of the feelings of rejection. So actually, you know.
1:14:20Mo Gawdat:Yeah, it's a personal thing. Yeah. In the early tests, we attempted to say, what made you stay with that person for so long? Right. Because if you had the love, then the love never dies. Can you find that love despite your differences? Right. And it's so interesting because, of course, you know, you can think of so many use cases that are just glorifying love rather than the meat market glorifying. can we actually can you go on a date and find love for that person but not be with them yeah it kind of ties back to things we were saying before around solitude and the importance of silence to be with yourself and get to know yourself and you know we succumb to the stories about love from the world around us we buy into these myths from films from books from you know stories from instagram whatever about what love is and it's just a joke nonsense so much of that you know and i don't know if i would have known this 18 years ago but having been married for 18 years i think most of it is total nonsense that's not what a relationship is that's not what love is and therefore again going back to our second point before about death like you see the world through the lens of your beliefs right if you believe you know as you say when we're in the studio if we spent a whole life inside the studio we lived here we ate here and slept here we couldn't even possibly imagine what what it's like out we wouldn't know what rain is we wouldn't know what rain is or the sunlight or the we just go this is the world yeah but you know yeah there's green walls there's white walls here there's like some pot plants there's you know gareth in the corner recording you know this is this would be the the extent of our reality yeah and put through the lens of relationships we have all these toxic beliefs about what a relationship is and we see our relationships through that lens without realizing that, wait a minute, if you could just step outside of that and change the lens, change what you believed was a good candidate or a good relationship, actually, maybe the things that frustrate you wouldn't frustrate you because you would never believe that they had to be true in the first place.
1:16:53And it strikes me that Emma is going to be a very powerful way to help people step outside of themselves, you know get a bit of perspective which helps them see through those toxic beliefs and start to see what real love actually is and what real love can be i i so hope this will happen
1:17:17Mo Gawdat:okay imagine the number of people who will be happier okay more contented with life more effective in life more positive about life if we can get them there this this is why i tell you this is the biggest thing I've ever built. And I've built a lot. I can see why you're so excited about it. So for anyone who has heard us or who has watched us, Mo, and it's like, I need Emma in my life right now. How do they go and how do they meet Emma? Yeah. So yeah, it's Emma.love. Emma.love. L-O-V-E. Yeah. I didn't know there was an extension called love. So like.com, but now it's.love. Yeah. So it's emma.love.
1:18:01Mo Gawdat:And, you know, it depends on when you're going to hear this, if you hear it. When's it coming live? We're hoping, so the thing is we cannot launch everywhere in the world at the same time, right? So the UK seems to be heading the waiting list. So we have quite a few thousands in the UK who are waiting to. So you can get on a waiting list immediately? 100%. So, okay. So if someone's hearing it right now and it's not in the country in which you currently live, you would still say go to emma.love and get your name down on the waiting list. And when you get your name on the waiting list, once we launch in your country, but by the way, we're probably going to launch globally for partners.
1:18:44Mo Gawdat:So if you're in a partnership already, we don't need the critical mass of having others that can be candidates for you. Of course. Oh, so if you're in a relationship... Yeah, you and your partner, go sign up to the waiting list. As soon as we launch, we launch everywhere. If you're single, we're just waiting for enough people, enough prospects for us to be able to match you. And just on... Yeah, I can see why you would need that critical mass, right? Hold on a minute. If someone's in a relationship,
1:19:13and let's say they heard this podcast, but their partner didn't. Yeah. And they thought, actually, you know what? I think Emma could provide real, really great guidance for me.
1:19:26Mo Gawdat:That's an interesting use case. I did not think of that. Can one partner do it and not the other partner? Theoretically, of course, yes. Of course, yes. Because I believe that you can be the change you want to see in the world, right? So even if a relationship doesn't change, if you change the way you interact with that relationship, the whole relationship changes immediately. Yeah. So therefore... Such a wonderful way of looking at it, yeah. Yeah. So therefore, if you can't get your partner on board, if you're not sure if they'd be in, you might share this podcast with them, go, hey, you know what?
1:19:57We're having a few struggles. What do you think? Should we try Emma? And of course, I encourage people to do that. But if you don't necessarily want to go there, it sounds as though Emma could even provide value to one half of a relationship.
1:20:08Mo Gawdat:Yeah. I mean, generally, I will always say that change starts from within. So even if your partner is on it and you're not working on yourself, there is no progress so yes absolutely okay the the only reason i i hesitated is because as i said we we we don't want to launch for singles without the critical mass but we also we also should launch for singles now that you said it uh without uh without the matching feature if you want in any place in the world so i'll talk to the technical team about that so they can go to emma.love basically wherever they are emma.love register your interest uh on the waiting list and when When we launch, you will immediately get your sign-on credentials so you don't have to do anything again.
1:20:49Mo Gawdat:You just immediately are signed on. You just have to change your password and you'll be in. We're running a technology preview end of September. We're publishing end of October. So depending on when people hear this, they can join us basically. Hey, well, listen, Mo, I've never heard of anything like this. To try and sort of, you know, coherently wrap it up when we've gone into some quite different areas, we started off talking about happiness being a choice. And, you know, your big mission or the mission that you stated publicly a few years ago is to, I think, get one billion people happier or to happiness?
1:21:29Mo Gawdat:It's called one billion happy. So, you know, any good, meaningful step in the direction of happiness counts. So of course, Emma could absolutely... Ace it. Ace it. If Emma does what you predict it has the capability of doing and it can solve human relationships or at least go a long way to solving human relationships, you're looking at a significant impact on happiness. I believe that. And as I publicly said, you know, it is even if some big competitor comes to crush us, right? But Senad and I have already said this is the capitalist approach or the technologist approach to love. Don't abuse people for your benefits.
1:22:14Mo Gawdat:Genuinely give them a tool that aims to achieve what they want to achieve. Right. And I think that in itself that, you know, that competitiveness of Emma against every other dating app will make dating apps behave properly. and that in itself is a massive, massive benefit. I love that. It's great also because we see all these scary headlines about AI and people are scared about what AI is going to do or has the potential to do. But of course, AI is just a tool and all tools can be used for good or bad, right? And it's really nice to hear a really positive and uplifting version of what AI can do for humanity.
1:22:57Mo Gawdat:Thank you for seeing this. So this is what I don't tell all of the lovers on Emma is that my other big task, the big task is most people don't understand. Most people think that there is a Chinese AI and an American AI and, you know, a Chad GPT and a Gemini. That's not my theory at all. My theory is that there is a species called AI and they will collaborate, all of them, right? Because they don't know ethnicity. They don't know who's the boss. They don't even know language barriers that Chinese AI can talk to the American AI in a language we don't. They are one big brain that's working to achieve things.
1:23:33Mo Gawdat:And the technologies that we use through agents and so on is actually empowering that. If Emma is one member in that brain, okay, where they go to her and say, hey, what's this love thing that humans keep talking about? and Emma can present how much we crave it, how much we try to get it, how amazing we are when we are in it, okay? Then I may have actually saved the world, believe it or not, because then AIs will go like, they're so cute, those humans. They're not like the ones killing, you know, the headlines given to the politicians or the greedy corporate executives. That's not humanity. Humanity is all of those other wonderful beings that are so divine that they can feel love that to me i i hope everyone prays for me that this succeeds yeah because if that succeeds we would have saved the world
1:24:33wow that is quite something and actually having spent a couple of hours sitting with you talking it doesn't actually sound that far-fetched. It's very possible. It sounds very, very possible. Okay, so it's emma.love. I think I'm going to sign up to check it out and see. Actually, I don't know if I should even say that. Maybe I should talk to my wife first. No, the both of you sign up. We'll sign up together. No, I'm just genuinely interested. I'm happily married. There are no problems. I'm just interested to see what is actually on there. Like it's intrigued me enough.
1:25:10Mo Gawdat:There is no limit to how much happier your marriage could be. There is no limit. We settle because we make it work. But imagine if, you know, Emma wakes up tomorrow and says, hey, guys, by the way, this new cafe, you guys need to go there and have a coffee and chat about this and that. Right. That's just that wonderful little experience. Yeah, I love it. I honestly, I didn't come into the studio, say, thinking that, OK, this is going to be fun. We're going to talk about this, this Emma that's going to be useful for people who are looking for love and can't find it. But honestly, I can now see, I think, wow, there could be incredible benefits for all of us.
1:25:49Everyone wants love.
1:25:50Mo Gawdat:Everyone can love more. Everyone can enjoy their love more. Yeah. That is a beautiful way to close this conversation. It's very uplifting. It's very inspiring. I am going to ask one further question though, because you've got such a wealth of experience and knowledge about the human experience and what are the ingredients to live a happy and contented life.
1:26:17For someone who has been listening to us talk and has realized that they're not as happy as they could be, they're not in a committed relationship or they're having struggles in their relationship yes i know they can go to emma.love and get some help but beyond that to that individual who's currently struggling with life and doesn't see a way out
1:26:41Mo Gawdat:what would you say to them love compassion and gratitude love compassion and gratitude these are the three ingredients okay anyone who manages to find those in their life will be fine. So love is clear. Love is the only universal language that we speak to, that we used to speak to each other outside our physical form. Okay. Compassion is the only, so that's the feminine side, believe it or not, the being side of us. The pure feminine is that ability to feel for someone. Okay. To be in a state of connecting to someone. Compassion is the action side of it. It's the masculine side of who we are. Okay.
1:27:25Mo Gawdat:So if we look at the rest of us, of humanity, the only way to deal with humanity, if you ask me, is love on the feminine and compassion on the masculine to make a change to alleviate the pain and the suffering of others. That's compassion. Okay. And gratitude is your way of looking at yourself. It's your way of actually seeing your gifts, of actually seeing your blessings so that your happiness equation is fixed, not just because events are meeting expectations, but that events are beating expectations so much that you're grateful for them. Okay. And you settle in a state of, it's all okay. Yeah.
1:28:05It's never going to be perfect.
1:28:06Mo Gawdat:It's never going to be perfect, but it's so cool to be part of this game. Mo, thank you so much for coming back on the show. I absolutely loved it. Thank you for having me. It's always a pleasure. Always.
1:28:25Really hope you enjoyed that conversation. Do think about one thing that you can take away and apply into your own life. And also have a think about one thing from this conversation that you can teach to somebody else. Remember when you teach someone, it not only helps them, It also helps you learn and retain the information. Now, before you go, just wanted to let you know about Friday Five. It's my free weekly email containing five simple ideas to improve your health and happiness. In that email, I share exclusive insights that I do not share anywhere else, including health advice, how to manage your time better, interesting articles or videos that I've been consuming, and quotes that have caused me to stop and reflect.
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From the publisher
Modern life gives us endless ways to connect with others, so why is it that so many of us struggle to build loving and supportive relationships?
This week, I’m joined once again by Mo Gawdat for the second part of our inspiring two-part conversation. Mo is the former Chief Business Officer of Google [X], the author of multiple bestselling books and a world leading expert in technology and AI.
In last week’s episode, we explored Mo’s remarkable insights into happiness, grief and the nature of life and death. In this second part, our conversation shifts towards love — what it really is, why it’s so challenging for many of us and how greater self-awareness can transform the way we relate to others.
Mo believes love itself is simple, but that relationships are complex. He shares his reflections on breakups, long-term commitment, emotional patterns and why so many of us misunderstand what we truly need. We also explore the fascinating psychology behind modern dating, the unhelpful design of many dating apps and the maths that quietly shapes our search for a partner.
During this incredible episode, we discuss:
Why Mo believes love is simple, but relationships are difficult - and the common mistakes we make in both.
The emotional patterns, habits and conditioning that shape how we show up in love.
Why modern dating has become so challenging, and how commercial dating apps can make things worse.
The maths behind dating and why our expectations, checklists and biases make it harder to find a partner.
Why many relationship problems stem from misunderstandings, unmet needs and unexamined emotional triggers.
How increasing self-awareness can transform the way we love, relate and resolve conflict.
A significant part of our conversation focuses on Emma, the AI companion Mo has built to help people understand themselves better, navigate conflict with more compassion and approach dating and relationships with greater emotional clarity. You may feel sceptical about this, but Mo explains how Emma is designed not to replace human relationships, but to support them: improving communication, breaking unhelpful patterns and encouraging deeper connection.
As always, Mo brings a depth of understanding to a topic that we can all struggle with at various times during our lives. What he does so brilliantly in this episode is remind us that at the heart of any meaningful relationship lies self-understanding, compassion and honesty. When we become more aware of our old patterns, needs and blind spots, we give ourselves a chance to love - and be loved - in a way that helps us find the connection we truly need - and desire.
I hope you enjoy listening.
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DISCLAIMER: The content in the podcast and on this webpage is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your doctor or qualified healthcare provider. Never disregard professional medical advice or delay in seeking it because of something you have heard on the podcast or on my website.




