In short
Fintech Insider Podcast Episode Summary: 1023.News - How Airwallex Became an $8 Billion Fintech Giant as US Funding Falls
Podcast Information
- Title: Fintech Insider Podcast by 11:FS
- Episode Title: 1023.News: How Airwallex became an $8 billion fintech giant as US funding falls
- Host: Kate Moody, Customer Strategy Director at 11:FS
- Guests:
- Ruth Foxe Blader - Managing Partner at Foxe Capital
- Lisa Picardo - Chief Business Officer UK at PensionBee
- Thierry Coopman - Partnerships and Payments Lead at Formance
- Featured Voice Note: Shannon Scott - CPO at Airwallex
- Release Date: [Date Unspecified]
Episode Overview In this episode, the panel discusses significant developments in the fintech sector, focusing on key stories including Airwallex's funding, the launch of a fintech center in Abu Dhabi, trends in US fintech funding, PensionBee's advocacy for pension transfer reform, and the implications of Fifth Third's new commercial card powered by Brex.
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Discussion Points
- Airwallex’s $330 Million Funding Round
- Details:
- Airwallex raised $330 million in a Series G funding round, boosting its valuation to $8 billion, a 30% increase since the previous Series F round.
- The funding will support the establishment of a second global headquarters in San Francisco and expansion plans in the US, including hiring.
- Airwallex turned down a $1.2 billion acquisition offer from Stripe in 2018, highlighting confidence in its potential.
- Panel Insights:
- The interest in fintech remains strong despite a broader market slowdown.
- The competitive landscape in US fintech is intensifying, with Airwallex aiming to differentiate itself through operational reach and AI advancements.
- Abu Dhabi’s Fintech Center Launch
- Details:
- Abu Dhabi launched the FIDA cluster, targeting fintech innovation in digital assets, projected to contribute significantly to the GDP and create thousands of jobs by 2045.
- Panel Insights:
- The creation of a supportive ecosystem is essential for attracting talent and investment.
- Regulatory clarity and integration among stakeholders are crucial for the success of such initiatives.
- US Fintech Funding Trends
- Details:
- Projected to decline by 6% in 2025, with large funding rounds (over $100 million) decreasing.
- Investors are becoming more selective, which may lead to a focus on smaller, sustainable funding rounds.
- Panel Insights:
- Some believe this could be a positive recalibration towards quality over quantity in investments.
- Early-stage funding remains robust, despite challenges for later-stage rounds.
- PensionBee's Call for Pension Reform
- Details:
- A report highlights inefficiencies in the UK pension transfer process, calling it "broken" and pushing for government reforms to create a mandated digital transfer system.
- Panel Insights:
- The fragmentation and manual processes in pension transfers lead to significant delays.
- There is a strong consumer demand for streamlined digital solutions in managing pensions.
- Fifth Third's New Commercial Card Powered by Brex
- Details:
- Fifth Third Bank introduced a commercial card leveraging Brex's technology, aimed at automating expense management and enhancing financial oversight for clients.
- Panel Insights:
- This partnership illustrates the trend of traditional banks adopting fintech innovations to improve user experience and operational efficiency.
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Key Takeaways
- Airwallex's Growth: Reflects ongoing investor confidence in fintech, especially those expanding into new markets like the US.
- Ecosystem Development: Abu Dhabi's fintech center could position the region as a global hub for financial innovation.
- Funding Shifts: The decline in US fintech funding may lead to a more cautious but potentially healthier investment landscape.
- Pension Reform Advocacy: Highlights the need for digital modernization in the UK's pension system to enhance efficiency and accessibility.
- Integration of Fintech Solutions: Collaborations between banks and fintech companies can lead to better services for commercial clients.
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Closing Thoughts The discussions in this episode reflect both the challenges and opportunities present in the fintech landscape as companies navigate funding shifts, regulatory environments, and consumer demands.
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For more insights and to join the conversation, connect with 11:FS on various social media platforms or visit [11FS](https://www.11fs.com). If you enjoyed this episode, please subscribe and share your thoughts!
Written by AI. May contain mistakes. Listen to the episode to check what was said.
Transcript
Automatic transcript. May contain errors.0:04This is Fintech Insider News this week. $330 million boost propels Airwallex to$8 billion valuation. Abu Dhabi launches cutting-edge fintech hub for digital assets and US fintech funding is on the decline. We'll be tackling all of this and more on today's news show, so don't go anywhere.
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1:25Hello and welcome to episode 1023 of FinTech Insider brought to you by 11FS, the five-time consultancy of the year that works with banks, investment firms, digital banks and FinTechs to build the next generation of financial services. I'm Kate Moody, Customer Strategy director here at 11FS. With less than two weeks, oh my God, to go until Christmas, I'm absolutely panicking. We're well on our way to the big day. And while the L's might be winding down, the world of fintech shows no signs of slowing. Helping me wrap up the year are our fantastic panelists. Shall we meet them? First up, an exceptionally warm fintech insider return to Ruth Fox Blader, managing partner at Fox Capital.
2:05Ruth, always a pleasure to have you on the show. So would you mind just giving our listeners, maybe haven't come across you before, a bit of an intro to you and maybe what we've been up to recently? Absolutely. Thank you so much for having me on. I am a venture capital investor. I focus on early stage fintech. And this is the last time I will be on this show as the managing partner of Fox Capital because I am launching something new in the new year. I'm very glad that you caveated it as like in your current role because I was like, oh, my gosh, that's going to be so sad. But, well, exciting. I look forward to working back in your new role.
2:36But thank you very much for joining us. It sounds like exciting times. Next up, we have a FinTech Insider debut for Lisa Picardo, Chief Business Officer for the UK at Pensionby. Welcome to the show, Lisa. Always great to have a FinTech Insider debut. Would you mind telling our listeners a bit more about you and your role at Pensionby, please? Yes, of course. Well, thank you so much for having me on for my first time, joining you in conversation. So I work at Pensionby. I'm the Chief Business Officer for the UK. for those of you who don't know we are a leading online retirement savings provider and we help customers across the UK and the US we have around 300 ,000 of them to save for happy retirement I joined the business about six years ago having taken it public I'm now overseeing the execution of strategy.
3:25Awesome well yeah looking forward to picking your brains as we go through the news today as well so thank you very much for joining us and last but definitely not least it's a welcome return to the podcast for Thierry Koopman, partnerships and payments lead at Formance. Thierry, thanks very much for joining us. Again, for our listeners who don't know you or Formance, would you mind giving us a quick introduction, please? Yeah, so I spent about 25 years already in the industry in payments at the intersection of technology, payments, compliance, legal and finance. and I'm now with Formance, which is an open source ledger solution that can help you with all your financial plumbing and everything you need to move assets around and to keep track of them in an auditable and correct way.
4:14So I'm handling partnerships and payments connectivity there. Awesome. Well, thanks very much for coming back. Look forward to hearing from you as well. Fantastic. So we have a panel now on with the show. Our first story has been covered in lots of places, but we've taken this one from Finnextra, and that is Airwallex raises$330 million at a valuation of$8 billion. Airwallex secured $330 million in a Series G round, valuing the company at$8 billion, a roughly 30 % increase in valuation since its Series F round six months ago. The raise comes shortly after the firm hit an annualized run rate revenue of$1 billion, marking major revenue growth as demand for global business payments rises.
4:57As part of its growth strategy, Airwallux has established a second global headquarters in San Francisco and committed to investing over$1 billion between 2026 and 2029 to scale its US operations. The company also plans to double its US headcount to over 400 in the next 12 months and expand its global number of employees by over 50 % by the end of 2026, underlining a global expansion push beyond just funding. In a striking reflection on the company's journey, Airwallex revealed it turned down a$1.2 billion acquisition offer from Stripe in 2018 at a time when it had just$2 million in revenue, a 600-time multiple, underscoring the founder's conviction in the long-term potential of the business.
5:40To tell us more, we have a voice note from Shannon Scott, the CPO, Chief Product Officer at Airwallex. Hi, everyone. Shannon Scott here, Chief Product Officer at Airwallex. I lead our global product vision, building the modern financial infrastructure that helps businesses move money and operate seamlessly around the world. For those who aren't familiar with Airwallex, we're building the future of global banking for a borderless, real-time, and intelligent economy. More than 200 ,000 businesses already rely on us to power their global banking, payment acceptance, treasury, and spend management, and this new funding helps us continue pushing the industry forward.
6:18I'm excited to share that on Monday, the 8th of December, we announced our$330 million Series G round led by Edition, and with participation from T. Rowe Price Associates, Activant, Lingotto, Robinhood Ventures, and TIAA Ventures, bringing Airwallex to an$8 billion valuation. This investment not only fuels our US expansion and new global headquarters in San Francisco, but also accelerates our ambitious AI roadmap. Thanks to the FinTech Insider team for having me. Ruth, I'll throw it come to you first. What were your thoughts on this race? Super exciting for the company. Absolutely demonstrating that running into the end of the year, there is still massive interest in FinTech and FinTech at scale, which might contradict some of the other news that we're thinking about covering today in terms of global fintech investment.
7:13I think that I can't help but compare this story to a story from November on Ramp raising at a$32 billion valuation and a$1 billion run rate. So same run rate, different valuation. It makes a lot of sense to me that the kind of key messages, at least towards media at this point are around US expansion. It definitely feels like perhaps Airwallex is paying in terms of valuation based on where it has been based and operated, as well as AI. We know that if investment has been running away from late-stage fintech, it's running into AI. But I think that this is a very exciting story for the team. Yeah, absolutely.
8:01Completely agree with all those points. I wanted to ask your opinion as well on, And I'm like, how common is it to see a Series G round? Like I couldn't work out if I just hadn't been paying attention. But I just obviously you kind of get used to the letters being trotted out. But like is a G round, do we see this very often if I just miss them? Or is this a bit more of an unusual phenomenon from just a straight fundraising perspective? It's a really great question. It is not a strange phenomenon in 2025 moving into 2026. Companies are staying private longer. and that is partly because of, you know, somewhat inflated valuations and the difficulty of squaring private markets valuations with public markets valuations.
8:41We've seen a lot of folks pumping the brake on public offerings because of this kind of disparity between the way companies are valued in the private markets and the way companies are valued in the public markets. And there really is an incredible amount of liquidity in the private markets. And so we are seeing, you know, large companies choosing to stay private. We're seeing a number of, you know, brand name fintech companies choosing to stay private. We're also seeing folks prepare for public market offerings potentially in hopefully in 26 and 27. That's always very exciting for us. It's very important for VC that there are these kinds of liquidity events.
9:22But I think that this trend of companies staying private longer, raising more money in the private markets is certainly consistent with something that's happened in this venture capital super cycle. Okay, no, brilliant. Thank you. I really appreciate the context. Thierry, what was your take on this? Yeah, just on that topic, I was working at N26 back in 2009, and I remember they had at that time a series c announced just just before i joined and the interesting part is uh the series c increased over time so it was not like this is a this is a done deal this is what we what we have now i think over a period of of nine months the series c is increased so that's instead of having a G or an F, you could also have a wider window for investment, I guess.
10:21So that's a bit similar. Yeah, no, I think it's definitely interesting to understand. And obviously, you've got probably the deepest expertise in payments. What's your take on what Airworks are offering in this space? Obviously, the kind of payments space that they're operating in is now highly competitive. Do you think they're offering something that is helping them to cut through? I think the fact that they're really global and very operationally all over the world is basically a demand that they are serving. They're quite successful in that but as you mentioned they're not the only ones. I'm not sure if there's some consolidation that will happen in the future but at least it's an interesting space to be and especially with the evolutions in the cross-border rails and crypto and stable coins, see at what level these guys will become more or less relevant.
11:24Yeah, no one to watch for sure. And Lisa, I'm keen to bring you in as well. What was your take on this story when you saw it? So from my perspective, I agree with what Ruth was saying about companies is taking that decision to stay private for a lot longer. It makes a lot of sense in a lot of cases. We're actually slightly different. So we bucked that trend. We were a business that went to market in 2021. And so that last sort of big vintage that went public and I think it comes back to like, what are your reasons for being a public company? So for us, that transition from being private to public was actually quite an easy, straightforward transition because we're a regulated business and, you know, making that shift was not a difficult one.
12:13I also think that it gave us that opportunity to raise, you know, a large amount of capital to take us through on our growth journey in a sort of one-shot way. And so that's exactly what we did. We raised a lot of money in the public markets at a time where, of course, the markets were open and receptive. and then that has lasted us through the years to get us to the point of profitability. And, you know, only about a year ago, we tapped the markets again for a raise to launch our business in the US. So, yes, it's true. Businesses are staying longer for private, but there are also examples like PensionBee that have kind of taken a very different journey.
12:52Yeah, no, absolutely. I think the diversity is really interesting to understand. Rief, obviously a key part, as you touched on in your analysis, was their focus on using these funds to move into the U.S. and grow in the U.S. further. How do you rate their chances of cracking the U.S. market? That is a really good question. I'm not sure, honestly. I think that there is heavy competition. I think that where they have really flourished and succeeded is in kind of helping small businesses to, you know, initially move money internationally and really also then solidify their kind of finance and operations stack.
13:31And so there are a number of kind of almost incumbent startup competitors in the space operating in the United States. I'm not sure how much of the U.S. market they need to penetrate to achieve the goals that they have, which is to be a company which is respected by U.S. investors and, you know, can play a competitive role. But certainly they have, you know, a lot of arrows in their quiver. They've got 300 million bucks to go after the U.S. And, you know, they're going to be bringing some level of price competition and a bit more fragmentation to the existing U.S. propositions. As we see business just becoming increasingly international, I think that there is a special role that they can play.
14:20And, you know, there are a number of different companies that are working together in sort of collaboration and JVs to try to service the customer that Airwallex can probably service out of the box and perhaps more cheaply. So, you know, just we're going to see. Yeah, no, absolutely. yeah I think so many interesting dynamics I thought we could discuss this probably for most of the show I suppose one thing that I thought was really interesting when kind of the CEO Jack kind of posted about this race on LinkedIn was he sort of talked about in some ways that Airworks haven't been great up till now at sort of communicating their brand and their proposition kind of out to the world so I'm also interested to kind of see you know you sort of said that you know the partnerships they've got with the likes of you McLaren and Arsenal in the sporting space We've touched on that a little bit in the show in the past as well, but it sort of feels like they're going to obviously use this money to kind of really double down on some of their key markets, hire staff, kind of build their offering.
15:15But it'll also be interesting to see if they also just kind of invest in just telling the world a bit more about who they are and how they plan to differentiate as well. So, yeah, really exciting. 2026 ahead for Airwallex, I'm sure. Okay, I'm going to move on to our next story now. This story we've also taken from Finextra, and that is Abu Dhabi launches fintech center with focus on digital assets. The Emirate has unveiled the new FIDA, don't know if I should say that, FIDA, cluster, fintech, insurance, digital and alternative assets, aiming to position Abu Dhabi as a global hub for fintech, digital assets, insurance and alternative asset innovation.
15:52The cluster is projected to add 56 billion AED to Abu Dhabi's GDP by 2045, create 8 ,000 skilled jobs and attract at least 17 billion AED in new investment. FIDA will build institutional-grade infrastructure for digital assets, advanced fintech platforms and a coordinated regulatory slash innovation ecosystem, integrating regulators, investors, startups, insurers and asset managers into one structure. The initiative supports broad economic diversification and reinsurance, reflecting Abu Dhabi's ambition to lead in tech-driven financial services globally. Thierry, this kind of feels like it's aligned to your world.
16:34I'll come to you first. Do you think this is a good move? I think it's great to create ecosystems and microcosmos for fintech and specific industries. So it's great that they do this initiative and it's also very, it makes perfect sense for them within the context that they have in the Abu Dhabu global markets setup. So I think they try to attract more capital, they try to attract more talent. We'll see what it gives. The investment is in line with a standard AWS region rollout, so that's even more expensive. So it's not that much of an investment for a financial fintech hub, I think. So we'll see what it brings.
17:34And they've obviously gone fairly heavy on the digital assets side of things. There's multiple components to kind of what this hub is going to focus on, which I'm sure we can touch on. But digital assets feels like it's a key part of this. I'm guessing you probably have a bit of a bias. They call it digital and alternative assets. So what is alternative assets if they're not digital? So maybe somebody else has an idea there, but what could be an alternative asset? Probably something like real estate or something more like the real world versus the digital world. So not only money, and it's interesting that they go specifically into alternative assets.
18:17Ruth, have you got any hypotheses on alternative assets that you think they'll be exploring? I assume it's things to do with tokenization. Increasingly, we're seeing a trend towards tokenization of real-world assets or kind of synthetic assets. I mean, this makes sense to me given the kind of global mood music ushered in by, you know, the U.S. government with the Genius Act and kind of in some ways creating a crypto regulatory environment and another kind of unshackling crypto from a lot of skepticism. and, you know, criticism, frankly. And so this asset class has been growing tremendously and Bitcoin has seen, you know, specifically tremendous growth.
19:01Stablecoins have seen enormous growth. There's obvious real world utility around stablecoins and there's obvious, you know, tremendous desire to speculate using other digital assets. And so, again, I think Thierry probably, you know, said it best. It's like there's just a ton of capital in this space. And so if you want to create an environment where you can participate in kind of that capital and that business development, sort of nascent business development, one of the best things that you can do is to provide a regulatory environment, which is serviceable to the companies that want to work in that space.
19:46capital moves super fast. And so if, you know, companies view this particular location as one where they can do the stuff they want to do more quickly than somewhere else, they'll move there. Yeah, no, absolutely. Yeah, Lisa would be keen to get your perspective, I suppose, from the practical side of things. Obviously, they've talked here about, yes, of integrating regulators, investors, startups, insurers sort of all in one place, as Ruth alluded to, kind of lots of linking up there. How much of a difference do you think that will make for fintechs, operators trying to kind of really drive their businesses forward?
20:17I mean, it makes total sense, right? I think it is, you know, to have any fintech type of ecosystem that is going to flourish and do well, you need all of those key ingredients. You need talent, you need capital, but you really need the right regulatory framework. So yes, I think it's a really positive push if that is the goal. Yeah And I suppose one Obviously we know that the Middle East As a region is kind of seeing huge growth In the course of this year I'm sure that will continue to be the case Onwards into next year as well Ruth what do you think the kind of dynamics Obviously you've got Dubai as a hub You've got obviously Saudi Arabia as a hub Bahrain as well Do you think there's sort of Place for all of these Locations to be hubs in their own right?
21:08Or do you think we're going to see the emergence of one of them as being more dominant either way that we have with London, Singapore, New York, for example? Okay, I'm very boring. I always say the same thing. We'll see. I mean, there's just always these things that are not totally clear to the public. I think what is clear about the Middle East is that, you know, the sort of over-reliance on oil as a source of riches is something that, you know, there's a large attempt to diversify from. And sort of the new economy, which is generated by, you know, power and requires energy, of which, you know, they have a lot, really feels like an obvious link.
21:51So you have this former source of wealth and riches, which can power a new source of wealth and riches. And given the global demand on both sides, I would say that there might be enough room for multiple markets to be successful. Yeah, no, we'll have to wait and see. Jerry? There's also the context of business finds a way. So if they create the right environment, the right structure, the right regulatory environment, I mean, basically it's according to English common law, which is very, very well respected internationally and very valued for international businesses. If they achieve creating an environment where everybody is happy, can do their business, can be successful, they'll have the people and the businesses that they want.
22:48I mean, they can have, obviously they have a lot of money, but you cannot buy a let's now build this and throw some money to it. You have to create an environment, create an ecosystem around that and if that works then it'll take off. But just throwing money to it, I'm not that... I mean you'll attract something but you need to create a flourishing environment to keep the businesses there. And that's their challenge now, I guess. And obviously by creating this hub, it also means that they have the ambition to create that environment. So let's see what comes out of it. It's a good start. What do you think they need to do to create that kind of environment?
23:46Is there something you've seen in other parts of the world that you think has helped them to drive that? Well, if you look at some parts of the world that are focused in very specific areas, in the US you have Silicon Valley, right? So that's startups, that's technology. It's a very unique environment and people tend to go there because they find what they need there. They find the talent, they find the people, they find the venture capitalists. So if they are able to create an environment for fintechs that attracts the business specifically, because they find what they need, then they'll succeed.
24:27We'll wait and see. Okay, on that note, we're going to take a very quick pause. We'll be back shortly. Hey folks, if you're anything like us, you're on the road constantly. Airports, hotels, conference centers, half the time the Wi-Fi feels as safe as shouting, my pin is 1234 across the departures lounge. That's where NordVPN comes in. One click or no clicks with auto-connect and suddenly every sketchy airport network becomes a whole lot safer. You still get blazing fast speeds and 8 ,700 servers in 129 countries so you can switch your virtual location while you're waiting for yet another delayed flight.
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25:37now a quick break from the headlines to spotlight our latest insights episode this time we're diving into the future of small and medium business banking and why banks aren't just building apps anymore they're building digital cfos in this episode i'm joined by guests from plio and mastercard to explore how small business banking is shifting from simple dashboards to intelligent financial guidance because smbs don't just want to check a balance they want insight advice and a financial GPS they can actually trust. If you're looking for the shortcut to navigating smarter, saving time, and unlocking the path your business really needs, this episode is your go-to guide.
26:10Find it on the same feed as this one. And now back to the news. Our next story is taken from FinTech Global, and that is US FinTech funding on track to drop 6 % in 2025 as deals over$100 million dry up. The latest data shows US FinTech funding in 2025 is on track for a 6 % decline compared to 2024's large deals, those over US$100 million, have largely dried up. In the first three quarters of 2025, total fintech investment in the US fell 7 % year on year. The drop in large rounds is the main factor driving the slowdown, suggesting investors are becoming more selective or risk-averse, especially for late-stage or high-value fintech deals.
26:51Despite the headwinds, this shift could signal a coming recalibration, perhaps a tilt towards smaller, more sustainable funding rounds or increased scrutiny or profitability over higher valuations. Ruth, as you very presciently commented in our first story, obviously we're kind of coming back to the subject of funding. What do you make of these numbers? What I make of these numbers, we've had a bunch of successful IPOs this year, which is really great in the US. And I think that we have seen a bit of a repricing of assets over the past couple of years. And so we definitely have, you know, these in this kind of funding gap in later stage funding rounds, which is which is being highlighted here.
27:41I personally don't see it so much in early stage. Venture also is a very strange animal. There are no rules. And so one of the things that I, you know, founders I work with often find frustrating is like, this guy got this much for the same exact thing, and I'm not getting that. And it's so it's, you know, there's, there's really, there's still the kind of same mega deals that we were seeing in 2020, 2021 happening in fintech in the United States. And then there are other founders that are struggling to raise and they can't entirely figure out why, because maybe some of the unit economics are more interesting, or the revenues are, you know, stronger, and it it feels like the opportunity is equally profound.
28:24I personally don't get super wrapped up in this stuff. I think it's important to watch the market and to be hyper-aware of how things are moving. The obvious answer to why this is happening is because so much of investor interest has moved to AI and so many startups are trying to spin themselves as.ai and not necessarily fintech projects, but rather AI projects. And so I don't really know how the data is being collected. But we know that this is a highly social category, venture capital. And so, you know, the mood music changes and the dance steps change. And that's just what happens. Yeah. Lisa, what was your take on these stories?
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29:08Yeah, I mean, I don't, you know, it's a very, very well established and deep market. And there are, you know, there's a plethora of amazing businesses that continue to get funding. So, you know, does the 6 % drop mean much? Not really. Not in the grand scheme of things. You know, it's not such a bad thing if capital is a little bit more choosy than it has been. Sometimes there's that mismatch of like valuation expectations. And yeah, I don't see this as a huge problem. Thierry, what about you? Are you feeling optimistic about US funding next year or what's your perspective? The whole venture capital thing is a bit far from what I'm doing so I don't have a real opinion on that specifically.
30:00So you can cut that out. But essentially, I agree with Lisa. the fact that it's slowing down a little bit might be an opportunity for more quality in investments and more time taken to make the right investment. It's 6 % over one year. One year is a short time. What is it over five years? What is it over 10 years? Maybe it's still growing. Yeah, no, absolutely. Absolutely. And Ruth, obviously, from a VC perspective, you mentioned, obviously, there are shifts in what potentially investors are looking for, obviously a big focus on AI. Do you think founders are kind of adapting quickly enough to those changes and what investors are looking for?
30:52I don't think founders should think about what investors are looking for one bit. I think that they should, you know, I think to Lisa's point, this is a deep and established market. And this is a market or this is a sector of the economy that has so many problems that can still be solved and still need to be solved. So, you know, as an early stage investor, when I see that potentially valuations are coming down or capital is more scarce and deals are going to be less competitive, I'm like, great, that's great for me. I like that. I think that is it great for the economy overall? Probably not, because although venture capital is kind of a really wasteful way to innovate, it is a very, on the other hand, you know, a lot of innovation comes out of it.
31:41So it can be on an individual level wasteful, like on an individual level, you can lose money on an investment. But overall, it's a very efficient way to move markets forward and to help, you know, legacy sectors embrace technology and technological innovation. I think it's an amazing time to be building a FinTech VC fund. I love when people are looking somewhere else. I think there's something incredibly interesting about continuing to work and do the work that you have enjoyed doing and believe in, regardless of what is popular. And so I'm, you know, very optimistic. I don't think that founders need to change their, you know, the kind of what they're focused on or the problems that they want to solve.
32:26I think founders should work on problems that are worth solving. when it comes to expectations of valuation and ownership, I think it's really important for founders to have a clear point of view on the capital trajectory of the business that they're building, how much capital they will need to bring the business to scale and how much of the business they need to continue to own in order to feel motivated to do that. And so, you know, this is, I think people have become a lot more educated about venture capital for better or for worse over the past, you know, 10, 15 years. And I think founders are highly sophisticated.
33:03Many founders who are, you know, multiple-time founders with exits under their belts will find it incredibly easy to raise money. They'll raise more money than they ever could have raised before. And those will be kind of outliers. And venture capital is a game of outliers and exceptions. That doesn't mean all of those founders will be the ones that are successful. But it does leave space for investors like me to bet on all different kinds of founders and perhaps to find deals where I can acquire a sufficient stake to make it an interesting project that we can work on together at an early stage.
33:40Yeah, no, absolutely. I think they could put in some really strong upsides to that. Okay, well, one to watch in 2026 for sure. Okay, moving on to our next story. This one is from FinTech Finance News, and that is, Broken Beyond Excuse, PensionBee calls on government to end pension transfer gridlock. PensionBee's latest report, Faster, Fairer Digital, the Pension Transfer Reset, has warned that the UK's pension transfer system remains broken, with some transfers still taking months or even years to complete. The report identifies a fragmented structure with different rules for schemes regulated by the pensions regulator versus a financial conduct authority, also named affectionately in the UK as the FCA, plus reliance on paper or manual processes as major causes of delays and inconsistency.
34:24Pension B proposes concrete reforms including a mandatory digital transfer system, a 10-day pension switch guarantee for most straightforward transfers and full transparency on provider performance. Lisa, I'm surprised I think it probably makes sense to come to you first. Broken is pretty punchy. What's going wrong? Why do Pension B see this as being the case? Broken. Yeah, of course, of course. I think broken is a strong word. And I think it is right that we actually shine some light on the system that doesn't really work for people right now. But saying it's broken, yes, but it's also capable of being fixed.
35:05And so the question is, like, what is the political will to actually sort this out? And does it need to be sorted out? last year there were around 60 around 67 billion pounds of assets changed hands so that's a lot of that's a 1.5 million pension transfers so this is very much at the center of a system that does need to work well and like in the UK like if you step back and think about the problem you know auto enrollment has been a wonderful thing but it has it has sort of proliferated the number of pension pots that there are. So the average person will switch jobs, you know, 10, 11 times plus in their career, and they will end up with a really fragmented set of pension pots.
35:53And so it is a necessary thing. It does need to work. It doesn't work. It hasn't worked for a very long time. And so we're calling for real change and real reform to sort of finally fix this problem once and for all. And what do you think would be the thing that would have the single biggest impact in the short term? What are you most keen to see change fastest? Look, I think there are a number of things. There are a number of levers that can be pulled and I think that is the good news. So simple things like, you know, the world is digital. So providers need to move away from wet signatures and manual processes and they need to go digital.
36:32So electronic transfers would be great. And we know that a lot of providers use them. They work really well and you can move money around in a matter of days. So the adoption. Secondly, disclosure. Right now, if you are a provider that holds on to funds and that you don't let money leave when a customer wants to take control of their pension, you can hide pretty easily. Because there isn't a framework that says you need to report on how many days it takes. So, you know, let's stop people from hiding. The scams legislation, it was designed to stop scams, you know, very admirable. But what it's done in the process in the way that it's been drafted is it's actually meaning that providers are able to hide behind it and hold funds back, flag transfers that really aren't scams at all.
37:26So that needs a look at. We have two regulators. they have a different way of looking at things. The FCA looks at consumer duty and actually just today, so very timely, has launched a consultation that looks at exactly this. But on the TPR side, which is where all of the occupational schemes, all of the workplace side sits, there's 30 million accounts there. We really need those to be looked at because we often see that that's where the worst sort of performance or behaviours are coming from. So we have a lot of different schemes. We have two different regulators. What we need is for the government, the DWP, to kind of step in and sort this out, create one system, one way.
38:14Everybody needs to be able to take control of their pension within, we think, 10 working days. Yeah, absolutely. I could definitely endorse a lot of that. Thierry, has the Belgian government solved this? What does it look like from where you're sat? There is a fully digital portal called mypension.be in Belgium that organizes and structures all the pension aspects that you have built up in your career, both from a government perspective or all private initiatives around that. it's I can so on a personal note I was able to call some of that money and ask for the funds there because I can use them to invest in real estate all it took was a mail and two days later the money was on my account so I probably can't relate to the issues that are in the UK.
39:19And I seem to be lucky being in Belgium. I know, it certainly sounds like it. Ruth, before I get too jealous of Thierry and his easy life in Belgium, like this isn't a super smooth process in the US, right? Like this is, there's issues in the US too, right? Or is it just the UK that's miles behind? So I'm really ignorant about this topic. I think we have kind of retirement accounts and the idea of a pension sort of left with my parents' generation. But as a consumer, I think it's probably one of the most stressful topics that you can ever imagine. And so the idea that people are setting aside capital and potentially having that savings matched by employers and not being able to access it or move it is just a really valuable and worthy goal for any other private companies that that need that to function in order to benefit or public interest groups to make critical and to make critical to government and also to the companies that they're working with, it's just totally unacceptable.
40:33So as a consumer, I can say I have enormous empathy with folks in the UK who are unable to access their hard-earned money. And, you know, I'm glad you brought up the U.S. and I'm glad you talk about how the landscape is there because recently we launched a business in the U.S. And so we are there to solve the same sort of consumer problem that we solve in the U.K. and have been doing for the last 10 years in the U.S. because what you find there is the same fragmented landscape. Consumers really struggling to get on top of their finances. And, you know, bearing in mind these are really important pots of capital that they have.
41:10And so they need to be able to roll their 401ks or their IRAs into a new plan. And consumers are demanding more today, right? They deserve to be served with better technology. They deserve ease of use. They deserve a human touch, you know, real people on the end of the phone when they need that. They deserve much, much better. And they certainly need some help with moving their pensions along or being able to at least have the choice to move them. Yeah, no, absolutely. And Lisa, how important do you feel, obviously you guys have launched a petition, right? How important do you feel consumer pressure is to drive some of these changes through?
41:49Or ultimately, is it only going to change when the government sees it as being in their interest to change it? Obviously, we've seen lots of announcements around the budget, around changes to ISAs and incentives around people's long-term savings. So does consumer pressure make a difference or is it really just up to the government to change this when they can be bothered to? Good question. It is a real consumer problem. We know this because we have a decade of experience like living and breathing this. We are a DTC proposition. So we know the feedback from customers. We know when it works really well and we know when it's really, really difficult.
42:24We know the anxiety and the frustration they can feel. So it is very real and it's very important that you do canvas that opinion. And certainly we've had a lot of customers share their stories. We have a petition out, a 10-day switch petition. So it really calls for electronic transfer methods to be used. And, you know, we have thousands of people that have supported that. So when we get to the 10K mark, the government will need to respond to us. And, you know, we've published a series of reports, which we're absolutely very vocal about. And, you know, we are ultimately looking to solve this for consumers.
42:58That's what drives us. And ultimately, I think that is what needs to cut through to government. Yeah, absolutely. Well, if you're listening to this show and you identify with some of the frustrations that we've been talking through, we will leave a link to Pension B's petition in the show notes, so that you can go and take a look at it and hopefully support the initiative too. Okay, on that note, we're going to take a very quick pause. We'll be back shortly.
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43:56Okay, now for a quick look at one story we don't have time to cover in full, but still deserves a mention. This one comes from Payments. Nat is Fifth Third to offer commercial card and financial technology powered by Brex. Fifth Third Bank has launched a new commercial card, the Fifth Third Commercial Card Powered by Brex, for its commercial banking clients using Brex Embedded, Brex's embedded payments infrastructure. The partnership gives clients access to Brex's intelligent finance platform, enabling them to issue corporate cards, automate expense management, execute real-time payments, and leverage AI agents to reduce manual review and control spend.
44:31The deal makes this a default commercial card solution for Fifth Third's commercial clients across all of its markets and is expected to unlock about 5.6 billion US dollars in annual commercial card payment volume. fifth third i mean i personally have this massive issue enunciating the difference between my f's and my th's so i love a lot of what fifth third do as a bank and find them very interesting but i always find it very hard to say so apologies if i butchered it in that but um we had tom bianco um from fifth third on the show way back in 2023 talking about their acquisition of rise money and how that would enhance their payment capabilities and i think it to me at least it was clear just from that conversation that they were a bank that is so prepared to approach the industry a bit differently, to be a bit bolder.
45:17And this feels like it has the potential to be a really fantastic partnership, potentially. Brexit CEO, Pedro Franceschi, I think summed it up really well. He said, together, we're giving commercial teams the automation speed and accuracy they need, all seamlessly connected to the financial institution they already trust. And I think that could be such a powerful combination to be able to bring you know the technology and the impact of some of these fintech platforms into some of these banks that have the scale the customer base um will be super super interesting so yeah i'm personally intrigued to see how some of the big banks in the us respond to this and you know how well fifth third can roll this out so another one to watch in 2026 for sure okay and finally this is the part of the show where we take a look at something a bit different from the world of financial services.
46:07And this week, we're asking, what's my fintech age again? There has been a lot of Spotify wrapped buzz lately, the annual feature that shows your most streamed songs, top artists, favorite genres, and even calculates your listening age. Our friends, many fintechs now in Monzo, the UK up in Australia, plenty of others as well, are gearing up to release their latest version, which judging by previous years will give customers a personalized snapshot of their spending habits from favorite shops to category breakdowns. So we thought it'd be fun to take Spotify's concept a step further and ask our own panelists, what's your fintech age and why?
46:41Today, we're unwrapping their spending patterns and taking a closer look at their fintech journeys. Thierry, what do you reckon your fintech age is going to be? I don't know if I'm old or young in that context. So how do you position it? From a fintech age I would say I'm old. From my mindset and the way I look at fintech I'm probably very very young because I believe in the industry, I believe in the capabilities. And I think we've only seen the beginning with everything going on, the digital assets and everything else. So as Lisa mentioned from PensionBee, there are some struggles in digitalization.
47:29FinTech can help you out. I think I'm quite young in mindset, but old because I've been there, seen a lot. I have the t-shirt, et cetera. So as they say,
47:49maybe 24 years with 18 years of experience. That's a good way of thinking about it. Ruth, what do you think? If your bank spat out an average age for you based on your spend analytics and kind of where it can see you moving and shaping your money, what do you think your bank or fintech age would be? This is too personal of a question, unfortunately. I think if you're 24 in fintech years, that's like fintech dog years. you're probably like 300. One time during this segment on this show, I got made fun of for eating cake for breakfast. I just want to say I still eat cake for breakfast. And I'm not sure though.
48:26I mean, this is a really hard one. I think, you know, yeah, I just I don't like I think I know very much what I spend my money on. I really don't need anyone to sort of summarize it for me, I also know what songs I listen to. I have never been surprised. So yeah, I don't know. I think I'm just abstaining from answering this question. You're doing a very good job. I'm so sorry that you were judged for having cake for breakfast, which I personally also do think is a really wonderful life choice. You know what? I sent a picture of my cake to everyone right after the show. It didn't bother me a bit no no absolutely like you go for it um yeah my main thing with my spotify which i think probably also applies to like my what my financial fintech age would be as well right is like how well i can separate out like me as an individual versus like me as a parent so my spotify gets you actually spotify is very clever at filtering out all of the innate horrible music i play to try and keep my children quiet or happy um but i made the mistake this year of i've got an 11 month old and she's a big fan of the song The Lion Sleeps Tonight by the Tokens the one that's like a win boy that one so that is now that came out this year as my number one song that's from the 80s I know yeah so that came out as my number one song on Spotify so it gave me I think my Spotify age was something like 67 so yeah I'm hoping I'm fairly confident my fintech age will be lower it surely can't be any higher but I don't know it's We'll see.
50:05I'd like to be invited back. And I would like for everyone to have to tell the worst song they listened to this year. I'm putting it out for. That's mine. Make it real. And I've listened to it many, many, many times. Anyway, probably back to fintech. Lisa, what do you think? What's your fintech or bank going to make of you based on your spending habits? Well, I'm not sure a lady should ever be asked her fintech age. but having listened to everyone else like the fact that I work in retirement makes me want to skew old however retirement is a long journey it happens over decades of savings so then I want to skew young I probably am the only person in the world who doesn't have a Spotify account and I don't listen to any music so that is no point of reference so I'm gonna land with like I'm smack in the middle we live a hundred year life so i'm gonna go with like under half under halfway yeah no no that's where that's where that's where all the fun is right so that makes that makes two of us lisa i also don't have a spotify account so uh it is allowed you are allowed to have spotify that is that's okay yeah i know i know but it's it's the the question of fintech age is interesting because I recently met people who had all their savings in crypto, which I would have thought of as being horrifying.
51:32But there was a really interesting conversation coming out of that. And one of the aspects was, it's what I know, it's what I understand, it's what I trust. And this was an interesting feedback in terms of age, because I know a lot of other things. I understand a lot of other things. And I'm probably older in terms of fintech age in that respect. And the person I talk to is probably way, way, way younger than me. So in terms of fintech age, again, I might be older because I've seen a lot of other things. And some people would be very young. Age is just a number. And this age is completely made up anyway, right?
52:20So it's not an important one. Okay, well, thank you so much to today's guests. Thank you very much for taking the time to join us and to share perspectives on the news. Where can people find out a bit more about you and your companies or what you're working on, Ruth? You can connect to me on LinkedIn, Ruth Foxblader. You can follow my newsletter on Substack, Fox News. I will try to bring it back for 2026. I took a brief hiatus. and yeah that's probably it. And watch this space for what you do next. Lisa what about you? Well you can find me on LinkedIn and you can find PensionBee at pensionbee.com you can download the app in the UK or the US and take advantage of a lot of amazing tools, content, podcasts, blogs etc if you want to know more about retirement.
53:08New year, new pensions, intelligence yeah absolutely go for it. And Thierry what about you? I'm on LinkedIn and I'm also writing from time to time a blog post for Formans. So check out the blogs of Formans and have a look there on how we can provide some interesting features for your future financial activity. Awesome. Thanks very much. And as for me, you can find me also on LinkedIn, Kate Moody or you can drop me on katellnfest.com. Thank you so much for listening today's FinTech Insider. If you like what you've heard, please make sure to drop us a follow on your favorite podcast platform. And if you really like what you've heard, why not share the podcast with a colleague or friend?
53:51As always, if you want to join the conversation, find us on social media. Just search for LearnFest or FintechInsiderEmailPodcasts at learnfest.com. Thanks very much. Goodbye.
54:04Through 2025, we saw brands from every corner of financial services take their user experiences to the next level. From personalization and investments to AI chatbots and crypto, end users are more empowered than ever when it comes to managing their money. And we expect that trend to continue through 2026. If you're interested in keeping up with the latest product trends, feature releases and UX insights from brands like Monzo, Revolut, Starling, Nubank and more, then 11FS Pulse is the tool for you. Benchmark your product against the very best by analysing over 20 ,000 user experiences from more than 850 global brands, each handpicked and analysed in depth by product specialists.
54:48Find out more at 11fs.com.
From the publisher
About this episode:
Host Kate Moody, Customer Strategy Director at 11:FS, is joined by a fantastic panel of guests as we dive into some of the biggest stories from the worlds of fintech, banking, and wider financial services this week.
Stories covered on the podcast this week include:
On this week’s podcast, we dive into Airwallex’s massive funding raise and explore what it could mean for the company’s future. We also discuss Abu Dhabi’s launch of a new fintech centre with a focus on digital assets, featuring insights from our panel.
New data shows that US fintech funding is projected to drop by 6% in 2025, as big-ticket deals over $100 million slow down - but what do our panellists make of this trend?
We also cover PensionBee’s call for the government to end pension transfer gridlock. What could this mean for everyone’s pensions? Kate shares her thoughts on Fifth Third’s new Commercial Card and Brex’s Financial Technology Powered solutions.
Finally, inspired by all the Spotify Wrapped buzz, we get playful and discover what our panellists’ “fintech age” would be!
This week's guests:
Ruth Foxe Blader - Managing Partner at Foxe Capital
Lisa Picardo - Chief Business Officer UK at PensionBee
Thierry Coopman - Partnerships and Payments Lead at Formance
Also featuring a voice note from:
Shannon Scott - CPO at Airwallex
Timestamps/stories
Intro - (00:00)
Airwallex raises $330 million at a valuation of $8 billion-(05:36)
Abu Dhabi launches fintech centre with focus on digital assets -(16:38)
US FinTech funding on track to drop 6% in 2025 as deals over $100m dry up- (28:27)
Broken Beyond Excuse: PensionBee Calls on Government to End Pension Transfer Gridlock - (35:59)
Fifth Third to Offer Commercial Card and Financial Technology Powered by Brex- (45:39)
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Links to check out:
Support PensionBee's petition
Join our WhatsApp community, where you can get the inside track on all all things 11:FS, as well as having your say on the things we should be paying attention to.
https://chat.whatsapp.com/KpA4gFbbWDlLFm7kx39raf
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About Fintech Insider:
Fintech Insider by 11:FS is a bi-weekly podcast that covers everything from finance and banking to technology and the latest trends in financial services.
Our expert hosts, with hands-on industry experience, are joined by key decision-makers, VCs, and top reporters from across the financial landscape, including guests from companies like Stripe, Revolut, Plaid, PayPal, and Monzo. Together, they break down the biggest news and innovations shaping the space.
Our weekly news show drops every Monday, covering major stories like mergers, new product launches, regulatory shifts, and emerging tech trends. On Thursdays, our Insights show goes deeper into the hottest topics driving the future of finance, including AI in banking, decentralised finance, and the evolving landscape of embedded finance.
Whether you're already in the fintech game or just starting to explore, this is the #1 podcast for you.
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