How Faith Turned Failure Into Purpose with Randall Dupre

0:00If you've ever worked with someone who creates chaos, plays the victim, and blames everyone else, then this podcast is for you. So here's your host, Adam Holbrook.

0:19Welcome to the Managing Difficult People podcast. I am your host, Adam Holbrook. Today in the studio, we have my friend Randall Dupree. I'm excited that he's here and excited to share his story with you. But first, the reason I created the Managing Difficult People podcast was I was noticing that there's so much division in this world. People and teams fighting, can't get along. And I said, maybe I can create a place, a safe place where people can listen to my story, my guest stories, and maybe gain awareness of how they're holding back in their own lives and have a pathway forward. I work with schools and organizations that want to change culture.

1:04Because here's the thing, when we stop talking about changing culture and actually do something about it, that's when everything changes. Relationships change. People are excited to show up for work and the bottom line increases too. If this is something you want to look into further, you can go ahead and email me at info at adam-holbrook.com or you can reach out to me on the managingdifficultpeoplepodcast.com website. Today in the studio, the one and only Randall Dupree. He's an author, a transformational leader, Six Stigma Black Belt, and Maxwell Leadership certified team member. He holds a bachelor's degree from Colorado State University and an MBA from Indiana University with more than 25 years of experience in manufacturing and aerospace.

2:01Randall has led multiple transformations using lean and six stigma methods to improve safety, quality, and flow. He is the founder of ForgePoint LLC, a consulting business that partners with manufacturing and healthcare organizations to remove waste, improve employee engagement, and maximize customer value. Randall is the author of Everyday Lean and Why Transformations Fail and the host of the Walk, Talk, Faith, and Motion podcast. Through ForgePoint, he helps organizations strengthen leadership and build lasting operational results. Please welcome to the Managing Difficult People podcast, Randall Dupree.

2:50Hey, Adam. Thanks for having me, man. I'm super, super excited to be here with you. I'm a fan of the show. I love listening to you, and I just can't believe that you're having me on. So thank you. I'm excited that you're joining us. Now, Randall, tell us how you got to this point. I mean, I know your story. I've heard your story before. We've known each other, and I follow you on social media for years, and I'm grateful that you're here today. And I know that you've had some struggles, and I know that you've overcome those struggles. I know that you walk with Christ, and you've found Christ, and you continue to have Christ in your life.

3:26But I want to start in the rawness when Randall's life was spiraling, because I know this story, and I want my audience to hear this story too. Yeah, absolutely. So first, let me just say that I love your show. I love the concept of it. And when I first heard it, I was like, you know, I've been considered a difficult person. So I need to be on this podcast because I deal with a lot of difficult people. I myself am one. And I'll tell you why. Part of why is because my upbringing. So I'm originally from Southern Louisiana. I'm a Cajun. If you ever watch swamp people, that's my people, man. We are Cajuns from the swamps.

4:01But growing up, I moved to Colorado when I was in high school. And there I started to get in with the wrong crowds and I started to get into some trouble. And I would say that I was not a person who was raised in a household with faith. Matter of fact, you know, kind of crazy story, but my grandmother was Catholic. My grandfather was Jehovah's Witness. So my mom and my siblings were raised JW. And as a kid, man, I went to all sorts of different churches and kingdom halls and things like that. But I wouldn't really say we, you know, had a strong faith, you know, basis in our home, it was kind of exploration.

4:38And so as a young man in my teens, I started to get in with this wrong crowd, knowing in the back of my head, what I was doing was wrong. I had charges pressed against me for assault for getting into fights. And then eventually I got arrested for stealing from a grocery store. And because I had assault charges and had missed court. I had a bench warrant and they arrested me. And so 15, 16 years old, I think I was 15 at the time, I found myself locked up in a youth detention center in Colorado. And man, I lost all my freedom, I lost all my rights. And I just remember I just was in the lowest place in my life at 15 years old.

5:19But then there was this ray of light that came in and there was an older gentleman who showed up. and I remember, I don't remember his name and I don't even remember the songs that he sang but he showed up with a guitar and he played some music for us. It was worship songs, it was some pop. Actually, I do remember he played La Bamba. That was one of the songs he played was La Bamba but other than that, it was mostly worship music and he just told us about Jesus. And look, I was a person who had made my communion as a young man, you know, even though I wasn't really raised in a religious home, I did live with my dad for a short time where he forced me to make my communion and go down that path.

5:58But man, I never really heard the gospel before. I'll be honest. I feel like I was in this catechism class and didn't learn anything, but yet I'm sitting in this jail cell listening to this old man talk about Jesus, and I finally started to hear the gospel. And so when I left this place, I felt like God was calling me. I felt like the Holy Spirit was calling me. And so when I finally got out, I remember after a couple weeks, I decided I wanted to start going to church. And I walked down to the nearest Catholic church I could find, which was, I think, the nearest closest church, period, to my house.

6:33And I just remember walking up to the big wooden doors and grabbing the handle. And it was just such a big, sturdy door that was so hard to open that I got really intimidated. And I could hear service was already going on inside. And I just felt like, I don't know, I just something felt off to me. So I turned around and I just left. that I never went in the church building. And I don't know what it was. I mean, it's probably a combination of things, but I didn't want to go in. Fast forward a few months, I have two younger sisters who had started attending a church with their friends. Their friends was being picked up and brought to a church across town as part of a bus ministry.

7:12So shout out to bus ministries. If you don't think they're worth it, I would not be sitting here with you today if it weren't for bus ministries. So my sister's friends were being taken to church through this bus ministry, and my sister started going with their friend to church. And so after a few weeks of them going and hearing them talk about what they were learning and stuff, I had some questions. First of all, I remember them saying, hey, we were taught that, you know, only Christians go to heaven. And I thought, only Christians go to heaven? What are they teaching you over there? Like, we're Catholic.

7:42Like, you know, what do you mean? So I wanted to go and, you know, I was pretty curious myself. So I started going, I started getting on the bus with my sisters. I started going to church. I got plugged into the youth group there. And I just remember Adam for months and months talking with the pastor, you know, and just wrestling with my faith. I had so many questions at the time. I did not believe Jesus was God made flesh. I knew him as a son of God, which to me was totally different. I didn't really have a clear understanding of what that meant, but I did not believe he was someone that needed to be worshipped or that he needed to be seen as part of the Trinity equal with God.

8:19I didn't really understand what it meant to even believe or have faith. I was used to sacraments and rituals and practices like that. But through questioning and just the patience of the youth pastor and a lot of conversation and back and forth, I really felt the Spirit stirring within me even more to the point where one day, when I was about 15, maybe early 16 years old, there was an altar call where you know the pastor said look if you've never asked Jesus to come into your heart and to save you now's the opportunity just come forward and just you know take a step in faith and just you know receive the Lord as you know into your heart and I did man and I went and I prayed the sinner's prayer and I'm not someone who would say hey praying a prayer is what saves you there was a lot more to it than that the way I kind of tell people is there was a dance going on between me and Jesus.

9:08And we were kind of friends and we became, you know, we made it official at that moment. When I prayed the prayer and I asked them to come into my heart, we made it official. And from that point on, everything has been different. There's been a lot of growth and maturity that's been needed on my part. I've been learning a lot and I've definitely mess up every single day, man. But my life has not been the same ever since. All right. Randall, like your life is falling apart. It sounds like you had a pretty decent upbringing and it sounds like your parents were divorced. It sounded like you're crying out for help.

9:41You're going to steal in the grocery store. You're getting into fights. There was probably something, things going on within your family that had kind of made this happen. And what would the advice you would give to the listener that is in that dark place right now? And, you know, it sounded like your walk with God and Jesus has taken a very, very long time. And sometimes people don't see a way out. What advice would you give to them? Yeah, yeah. So you're spot on, man. My mom and dad were actually never married. They were teenagers when I was born. My mom was 16 years old. My dad was 15 when I was born.

10:19So I kind of grew up with lots of different stepfathers coming and going. Things were pretty chaotic. We lived in project housing and we were, I mean, a lot of people talk about being poor. We were really poor. I mean, we had nothing. We were always moving to get ahead of evictions and things like that. But what I would just say is, you know, you're right to say that, you know, it was a journey. You know, it took months and I had some foundation from, you know, my upbringing, but it took months of exploration and just the Holy Spirit calling me. And what I would say is, if you are a person who finds yourself in a similar place where you are really low and you have no place to look but up, that might be a good thing.

10:58That might be exactly where the Lord wants you to be, because for some of us, it takes that before we're willing to be humble enough to open ourselves up, open up our hearts and open up our minds to receiving from him or from even from other people and learning what, you know, what there is to learn. Because I could tell you, I was someone who without that experience, I mean, I probably would have just continued on my path and just thought I was a good person and just, you know, continue doing what I wanted to do. So I would say that, you know, use those experiences, use the low points to reflect and be humble and think about what got you there and what God might be trying to teach you.

11:37Whether or not you have a personal relationship with Jesus or you view God as you have a different experience with God than what I'm sharing. Just think about like, what is it that God is trying to teach you and use that as an opportunity to just learn and to just grow. Yeah. And I love what you said about rock bottom. And I always say this too. Rock bottom is a miraculous place. And I needed to hit that rock bottom. And sometimes we want to save our family members. We want to save our people. But we don't know how much further down they need to go. And then you finally hit that rock bottom. And then it's like everything is free.

12:16When I hit rock bottom, I just felt like a sense of freedom. Nothing mattered. Money didn't matter. My house didn't matter. My physical items didn't matter. nothing and I just felt like I didn't care about anything and at that point I was suicidal and I decided I'm gonna sell my business and it was like I don't care anymore I don't care what people say I don't care about their judgments and it just felt a great realization of that freedom but it was also finding God in that dark dark time right and I know that we have a lot of judgments of God and some of the stories in the Bible are like come on you got to be kidding me But if you start reading the Bible and you start picking up on the basics behind the Bible and you start recognizing the truth behind each scripture in the Bible, the rest of it just naturally flows.

13:03There's no doubt about it, about the walk that Jesus took in the Bible. And it's fine if you don't choose to have that. And that's completely fine. We're all on our own path in life. And we love everyone. I love everyone that's on their own path in life. But if for me, it was more of the cockles in my throat. I felt like I couldn't breathe. I couldn't be at peace ever in my life. And I just wanted it to end because I was chasing success. I was chasing money and I was jealous of everyone else. And it sounds to me like you were in a very similar area. So you then decide that you're going to go to college and you're in this like trap where you're figuring out how I even can afford college, right?

13:45Because you got a master's degree. You're going to two very great universities. How did that happen? And how did you wind up changing your life? Yeah, so I've worked a lot of jobs. So as a kid, my mom actually had a cleaning business. And you and I have that in common, right? I know that was your business early on. I was a teenager, man, even younger. I think maybe 13 was when we first started. And I would clean movie theaters, bowling alleys, office spaces. houses. We had so many contracts. From there, I've worked so many different jobs, retail. I worked in hotels. I was a housekeeper once upon a time, and I was a front desk worker at a hotel.

14:26I've done so many jobs, but eventually I got into manufacturing, and it was right out of high school. I was, I think, 18, maybe early 19. I graduated high school at 17. Yeah, probably 18 years old, I started working in manufacturing. I would have never gone to college, Adam. I would it to be done with school so bad. I just want it to be done. You know, school was very hard for me, man. Not because I wasn't smart, but because I didn't have the home life to really support like doing homework assignments and extracurricular activities and things like that. We didn't have money for, you know, all those extra activities.

15:01I remember taking classes in high school that I could have gotten college credit for if I could have afforded to pay the tuition. Needless to say, I just wanted to be done with high school and get into the workplace because I had this mindset at the time. And this is, you know, I graduated in 2000, so I'm dating myself now. But in that time, in that point in time, I felt like a person didn't need college. You could graduate high school, you work hard, you move up, and you could have a successful career just by, you know, sweat equity, man. And that's kind of what I went into the workforce, you know, thinking.

15:33And then after a few years working in manufacturing, I started to see people who had, you know, came out of college and move up faster than me. They were getting supervisor and management positions because they had a degree. And so luckily, I was fortunate enough and blessed enough to work for a larger company that had a tuition reimbursement program. And I've always worked for companies that have helped me pay for school. So I took advantage of that, man. So I worked full time while raising kids and having a family and went to school. It took me nine years. It took me nine years to get my bachelor's degree from Colorado State University.

16:07So that was five years at CSU. And it took me another three and a half years to get my master's degree, which I did completely online through Kelly School of Business. At the time, they were the number one online MBA program. They followed the in-person classes exactly. So I let my companies pay for that, man. And I will say that, you know, manufacturing has given me everything that I've had in life. Of course, it's a blessing from God to, you know, to work for these companies. and it all comes from him. But it's been in this industry and it's been working for great companies that have enabled me and my family to achieve anything that we've achieved and live the lifestyle that we live.

16:45They paid for my school. They've enabled us to live a decent life until eventually I used that as a catalyst to start my own company. Okay. I mean, so many questions are coming to mind. This is the one that I need to ask right now. We're talking about breaking the cycle you inherited. You broke the cycle you inherited financially. But there is another level of that. There is how we treat our own family because you are recognizing that your parents are divorced. You're barely seeing everybody. Everything is just falling apart. And now you're going to have your own wife. You're going to have your own children.

17:23I don't know how many children you have, but now you want to be able to do a better job. I think that this is what's going on in your mind. How do you begin that cycle, right? Because I think a lot of times people like envision a better life, but they don't actually know how to even take that first step. Yeah. Yeah. I mean, I'm glad you asked this question, man, because you are spot on. My whole life has been, from my perspective, you know, me trying to break cycles and, you know, break generational curses. And, you know, I grew up in a home. I'm the oldest of eight siblings, Adam, and there's four different dads involved.

17:59My mom was married, I believe, to two of the four, like my dad and one of my sister's dads. She was never even married to them. And I barely even knew my dad growing up and my siblings the same way. So I didn't grow up in a home where there was like the stable foundation or there was marriage or faith or anything for me to model. And neither did my wife, by the way. My wife's dad died a few months before she was born. So my wife grew up in this home where she never saw a marriage. I never saw a marriage. But here we are. Thanks to the grace of God, we're celebrating our 19th anniversary next week.

18:35So, yeah. So in 19 years, we have three kids. I have a son that's 18, a son that's 17 and a daughter that's 12. And yeah, I mean, for both of us, we would not still be a family if it wasn't for our faith in the Lord. We would not be together. And it's because, like I said, we haven't seen this modeled. We haven't seen this. We don't have this foundation to build on, but we have our foundation in the Lord. And what we know is the word of God. We know that God is here with us in our marriage and in our family. We know that he wants us to love each other and to stay together. And it's tough, man.

19:11And it's tough. You know, marriage is not easy. And I know that I'm a difficult person to be married to. I'm a difficult person to be, much less to be married to. So if it wasn't for Jesus, man, we would not still be a family. We would not still be married. So I give him all the glory. And is your wife on that same journey with you? Or is it that you just kind of allow each other to the space to find their own path? Yeah, so she actually got saved around the same time I did, although we didn't know each other till much later. I would say that even though she grew up, you know, in a home where, you know, she was being raised by a widowed mom, her mom had a strong faith.

19:50And, you know, even though my wife might have had like a little bit of, you know, time in her late teens, early 20s, where she kind of, you know, walked away from the faith. She came back a few years later. And by the time her and I met, she had already given her heart to the Lord. Otherwise, I wouldn't have married her because that was my one of my only standards at the time was whoever I marry has to be, you know, they have to be in love with Jesus. Great. Amazing stuff. You worked on yourself first, right? And I think this is so key. I talk to a lot of my coaching clients, a lot of my friends, and they hope that things are going to improve.

20:30They hope that things are going to get better. But John Maxwell will say hope is not a strategy. Hope is important. We need hope. But hope is not a strategy. The action is. And you decided to actually make yourself better first. Because I have fell in love with wrong people my entire life before I met my wife. But as soon as I got a hold of actually what I wanted in a girl, who I was becoming, that's when the girl showed up. And it's not the other way around. And sometimes we think, once I find this, once I get this career, once I get this job, once I find this girl, then my life will be perfect.

21:07But instead of saying, how can I work and serve myself first, get myself better? Because then the magic happens. Then those opportunities and those people show up. Right, right, exactly. Yeah, so you're spot on again. You know, I would say at the time, I wasn't really even aware of the concept of personal growth. But what I knew was I needed Jesus and I needed to grow in my walk and I need to grow in my faith and I needed to, you know, in my mind, get closer to God. Right. And I made that first. And I really do believe, you know, if there's one verse in the Bible I could sum up my whole life, it is, you know, put first the kingdom of God and, you know, everything else will be given to you.

21:48And it's like I've seen that firsthand in my life. Like I've not always been faithful. I've wavered like everyone else. I've had my low points of, you know, I've sinned a lot. You know, I mess up every single day. but I would say the core of my being, you know, regardless of how bad I may feel or how much I mess up, you know, at the core of my being, there's Christ and there's his love and there's his light. And that is the thing that I've always like, you know, it's grounded me and it's the thing that I've always, you know, had as my, you know, my North star. And so I knew that, you know, finding a person who had that, you know, that commonality with me would be a good start for a marriage and for a life.

22:29And, you know, I do believe that, you know, one of the most important decisions you'll ever make in your life is the spouse that you choose. And so I was lucky enough to be blessed and to choose wisely, or maybe I was chosen wisely or whatever, however it worked out, right. It was a good decision. And now, you know, we work on this journey together. Now, you know, we do have a lot of our core beliefs and convictions are the same, but you know, our personalities are widely different and our personal journeys of growth are widely different. I love that. And one of the great parts about me and my wife's relationship is I allow her to be her and she allows me to be me.

23:07And I felt like for a very long time, I was trying to be controlling. Right. You have to agree with me on this and you have to agree with me on that. But I noticed when I continuously live the values and beliefs that I love and believe right people attract themselves to me, my relationships are improving and it's not easy all the time. It really isn't. And sometimes it's not a about the issues at hands, but it's more of a communication issue and these expectations that we expect the other person to see it the exact same as we do. Yeah. And it sounds to me because I want to move into your career.

23:45it sounds to me that you were trying to find God, but you were also getting your career set up. And a lot of times what I'm hearing is once I have success, I'll then have time to find God. And once I have success, once I get my body in shape, then I'll have time to work on this. But I do believe it all works together. What are your thoughts on that? Yeah, I definitely agree. It does work together. And as you were talking, I was thinking about another John Maxwell quote, which is, you know, everything worth having is uphill, right? And, you know, we do hard so that way later on, we could do even harder, not so things get easier, but so that way we have the ability to do hard things.

24:32A person goes to, you know, Navy SEAL training, not so that they could then sit on the beach the rest of their life and kick their feet up, but they go and they do hard things through that training. So that way, when they're in a mission out in the field, they could survive and they could accomplish the mission successfully. Right. And so, you know, you're 100 % right, man. So the whole time that I was working in manufacturing, you know, I was also growing in my faith. And I was growing in my education and studying and learning and trying to, you know, invest in myself and create more value within myself so that I could be more valuable to my company and to my family and provide a better life to my family.

25:09And so, you know, on top of my faith, then my family, it was, you know, how do I invest and grow myself? You know, how do I make myself more of a value to those around me? And that has helped my career because I've, you know, stayed grounded in my faith first and, you know, let my career come second. But, you know, I didn't put much ahead of it, you know, other than my family and my kids. And I'm glad things worked out the way that they did, because I've worked with a lot of people, Adam, who, you know, right out of college, maybe they were on some sort of fast track program and they get into management and they become an executive within three or five years.

25:42And then they start having kids and they have no time for their small children that they have. For me, I was building my career at the same time I was building my family. And so I had time to be with my kids when they needed me the most. Whenever, you know, whenever they had birthday parties or when we wanted to take them to the zoo or things like that, I had time to do that. And it wasn't until they were much older, much more dependent that my time, you know, became, you know, consumed to the point to where I didn't have as much, you know, flexibility and freedom to, you know, give to them. But it's always a tradeoff, man.

26:15And I definitely agree that everything that's worth having is uphill, whether it's a good marriage or it's a good work life balance or it's, you know, the career success or the business success. It's all going to be harder and harder. And I got to a point in my career where, you know, I had moved up a few levels. I had changed companies a few times. I was making a very comfortable salary, but I didn't feel challenged enough. And I didn't feel like I was doing anything hard anymore. Things kind of got easy. I was getting complacent and honestly getting kind of bored, man. I really was. And at one point, you know, I was working for one company and I left to go work for another company that was struggling.

26:51That company was struggling so, so hard. They ended up going out of business. And so I ended up going back to the previous company, back to a cushy position that I had that I knew wasn't fulfilling for me, knew that I could do a lot more and add a lot more value to people if I were to find a new challenge and find something harder. And I will be honest with you, man, it wasn't my decision personally to leave this company. It wasn't my personal decision when I finally made the exit and decided that, you know, I was no longer going to be in the corporate world. But when it happened, it was a culmination of things.

27:22It was a culmination of something that was already going on inside of me, just like I knew the Holy Spirit was calling me. And then when I had a chance to accept the altar call, I did. The same thing happened with my career and with my business. After so many years of being in a position where, you know, I was making good money, but not really doing work that I felt was ultimately fulfilling for me or, you know, allowing me to add the most value to people around me. I was given this opportunity forcefully to exit and then start my own business. Because once I was out and once I had that freedom, I said, I can't go back.

27:55I want to have the freedom to work with who I want to work with, you know, work when I want to work and not work when I don't want to work. And then, you know, do the type of work that is going to add the most value. Sometimes that's going to mean lean transformation and implementing lean and Six Sigma tools and methods to improve a business's performance. Sometimes this could be one-on-one leadership coaching with people where I get to see them grow and develop. But I got the freedom. If I want to write a book, I could write a book. I have the freedom to do these things now under my company that I didn't have when I was in the corporate world.

28:28And it all started with you getting outside your comfort zone. And I think this is key, right? And I think that we all want comfort and it feels good to have comfort. But after a while, comfort always leads to dissatisfaction. It always leads to dissatisfaction. Maybe not in your relationships. You want to have a comfortable place. But in your career and moving your life forward, you got to get comfortable with being uncomfortable, as John Maxwell says. But here's the thing is I know we want to get comfortable. And when I sold my last company, I was enjoying life every single day. I was golfing every single day, Randall.

29:02I was going to the gym every single day. I was having fun every single day, hanging out with buddies. And then after six months of this routine, people jealous of my routine, I was like, I'm bored. And I escaped the stress, but I also escaped purpose. And the purpose was serving. And I think the purpose is the same, doesn't matter who we are. It's serving, whatever it is that you're doing. When you find a way to serve your employees, your family, your teams, you feel best about yourself. And that involves gaining additional knowledge, always grabbing new knowledge, learning different things, and serving and giving everything away that you had.

29:41Now, before we move on, because I know that our time together is getting limited, I want to talk to you about who you are now. If companies, organizations want to reach out to you, you are a leadership trainer. You do workshops, you do trainings, disc personality assessments. You do all of that, But you usually work and you mostly work with manufacturing and aerospace companies. Can you tell us exactly who you're looking for? So when the listeners are listening to this conversation, you're in the Missouri area. And I know that you just jumped on a plane and hopped on a plane and serving people across the United States.

30:19How can they get a hold of you? And what is it that you're looking for? And who are you looking to work with? And how can they reach you? Yeah, great question. Thank you, Adam. So throughout my career, I've primarily worked with aerospace manufacturing companies, but I'm really serving anyone in the manufacturing or healthcare industries. Typically, companies between 50 and 500 people are kind of the sweet spot. And what I do is I help these companies improve safety, quality, and flow, and also employee engagement through a combination of Lean Six Sigma and Maxwell Leadership. So my niche, the area that I focus on that makes me a little different is I actually take Lean and Six Sigma and I combine it with the tools and the lessons that I've learned from John Maxwell and the content that I have licensed to use as a Maxwell team member.

31:07And I come in with this mindset of, look, I'm not just there to help train or implement lean, but I'm there to help build a culture through leadership teachings and tools and principles to make you a lean leader. So that way you have a army of lean practitioners. When I walk away, there's an army of lean practitioners to sustain the culture and to continually improve upon the improvements that we've made. So I do assessments, whether lean assessments of processes or personality assessments through DISC. I do teaching and coaching and training. Most of it is very customized based on the needs of the organization that I'm working with.

31:50And these are tools that apply to any process, whether you are building a widget or you are providing a service, whether you are a doctor in an operating room or whether you are an operations manager on a shop floor. The same tools apply to help remove waste. And by embedding John Maxwell principles into it, we essentially help to eliminate a lot of the reasons why transformations fail, which usually comes down to culture and leadership. Because as Maxwell says, everything rises and falls on leadership. And I've seen that firsthand with the organizations that I've worked with. Organizations that are able to implement Lean well and really transform their organizations usually have very good leaders in place.

32:33And those leaders are servant leaders that imbide a lot of the principles that we learn about as Maxwell team members. And the transformations I've been a part of that have not gone so well, where it's been a waste of time and resources or just didn't stick. it's usually again it comes down to leadership and leadership priorities changing priorities not necessarily bad leaders adam but leaders that just don't understand that there are certain things that are required of them in order to make these things successful and a lot of it comes down to things that maxwell teaches and i love it and you know what the organizations that bring on coaches like yourself trainers like yourself are the organizations that truly care about growth And if you are interested in working with Randall, how can they reach you?

33:20The easiest way is to go to my website, which is forgepointllc.net. Forgepointllc.net. From there, you'll find right at the top of the page a way to schedule a free discovery call with me. My email, my phone number, and everything's on there as well. So that's the best place to go. Forgepointllc.com. Dot net. Dot net. It's good that we said that. .net. .net. .net. .llc. .net. Randall, I am so grateful that you are here today. Thank you so much for pouring into us, being vulnerable, sharing your journey with God, sharing your journey through life with us today. I'm so blessed that you came on today.

34:03Absolutely, Adam. Thank you so much for having me. It's been a pleasure just talking with you, and I really appreciate your time and all the very awesome questions that you asked today. Keep doing what you're doing, man. This is great. Thank you so much for being here. Until next time, we'll see you next time on the Managing Difficult People podcast.

34:24So that's it for today's episode of the Managing Difficult People podcast. Head on over to Apple Podcasts or iTunes wherever you listen and subscribe to the show. One lucky listener every single week that posts a review on Apple Podcasts or iTunes will win a chance in the grand prize drawing to win a$10 ,000 private VIP day with Adam Holbrook himself. Be sure to head on over to managingdifficultpeoplepodcast.com and pick up a free copy of Adam's gift and join us on the next episode.