ChatGPT gets banned, The 110M impression LinkedIn page, OnlyFans funnels, Dharmesh Shah spends $10M+ on domains, David Sacks ChatGPT post (R2)

3 Apr 2023 · 42 min

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Podcast Episode Notes: Marketing School #2417

Episode Overview

  • Title: ChatGPT gets banned, The 110M impression LinkedIn page, OnlyFans funnels, Dharmesh Shah spends $10M+ on domains, David Sacks ChatGPT post (R2)
  • Hosts: Neil Patel and Eric Siu
  • Key Topics:
  • ChatGPT's ban in Italy
  • Successful LinkedIn strategies
  • OnlyFans marketing funnels
  • Dharmesh Shah's investments in domains
  • Insights from David Sacks regarding AI

Key Takeaways

  1. ChatGPT Banned in Italy
  2. Reason for Ban: Concerns over data privacy and how ChatGPT generates content by scraping the web.
  3. Implications: Potential for similar bans or legal issues in other countries, particularly in Europe due to strict GDPR regulations.
  1. LinkedIn Growth Strategies
  2. Case Study: Daniel Murray
  3. Profile: Runs a LinkedIn page called "Marketing Millennials" with 110 million impressions.
  4. Content Strategy: Uses memes and engaging quotes, primarily from other influencers, to drive engagement.
  5. Company vs. Personal Pages: Company pages experience less throttling compared to personal pages on LinkedIn, allowing for broader reach.
  • Content Types for Engagement:
  • Broad, relatable content can generate massive impressions but may not lead to qualified leads.
  • Targeted content focused on specific job roles (e.g., marketing managers, CMOs) can yield higher quality leads.
  1. OnlyFans Marketing Insights
  2. Success Stories:
  3. A female creator drives traffic from Twitter to her OnlyFans, generating significant revenue with a straightforward funnel.
  4. Another creator leverages TikTok to drive traffic to Instagram and subsequently sales of a course.
  1. Dharmesh Shah's Domain Investments
  2. Spending: Over $10 million on domains like chat.com and prompt.com.
  3. Business Angle: This investment showcases HubSpot's commitment to innovation and staying relevant in the evolving AI landscape.
  1. AI in Marketing
  2. Use Cases:
  3. AI tools can streamline content creation and analysis.
  4. Companies like HubSpot are leveraging AI for real-time analytics, improving decision-making.
  1. Employee Dynamics in Marketing
  2. Shift Towards Hybrid Models:
  3. Many companies are transitioning back to hybrid work environments, balancing in-office and remote work.
  4. There is concern over employee productivity, especially among junior staff who may benefit from in-person training and collaboration.
  1. Spectacle Marketing vs. Relationship Marketing
  2. Concepts Explained:
  3. Spectacle Marketing: High-engagement, attention-grabbing content (e.g., stunts, viral videos).
  4. Relationship Marketing: Focused on building long-term customer relationships through targeted, valuable content.
  1. Market Trends and Predictions
  2. AI's Future: AI tools will continue to evolve, and their integration will likely redefine marketing strategies and operations.
  3. Investment Insights: Understanding the risk profiles of investments in ventures or assets is crucial for long-term success.

Conclusion The hosts emphasize the importance of adapting marketing strategies to leverage new technologies, such as AI and social media platforms, while being mindful of legal and ethical considerations. The discussion also highlights the evolving landscape of work environments and how businesses need to adapt to maintain productivity and employee satisfaction.

Call to Action

  • Feedback: Listeners are encouraged to leave reviews, share feedback, and suggest topics for future episodes.

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Transcript

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0:00Welcome to Marketing School, the only podcast that provides daily top-level marketing tips and strategies from entrepreneurs that practice what they preach and live what they teach. Let's start leveling up your marketing knowledge with your instructors, Neil Patel and Eric Su.

0:41lot of impressions and it's per month, right? Well, see, I didn't want to give it away, but now it kind of gets a little closer to who it is. So now I can't reveal revenue numbers. So anyway, as I was saying, this person gets, um, gets a hundred, we'll just reveal who the person is. Um, he, he runs a page called marketing millennials. His name is Daniel Murray. And, um, I want to talk about how he's growing this page and it's, it's from my understanding, it does multiple seven figures a year. And he basically started growing it in 2020. and this one channel is LinkedIn. And so the one thing that, you know, I wanted to go into a little more detail here is kind of how he monetizes and what type of content he posts to get the 110 million impressions.

1:22Cause that's a lot on LinkedIn, especially if you're considering how much you're paying for a typical CPM or per click on LinkedIn. And so here's the first thing I will say, and then I'll kick it over to you, Neil, to kind of get your reaction here. I didn't know this. I don't know if you know this, Neil, but did you know that a LinkedIn page, actually a company page versus a personal page, there's a big difference? Do you know what the difference is? No, but I don't know what the difference is, but we see with corporate pages, they get a lot of love compared to personal pages. Yeah. And the reason for that, so Neil's kind of seeing this, is that a company page doesn't get throttled as much as a personal page does.

2:04So if you're posting too much to your personal page on LinkedIn, you get throttled, your reach gets throttled. But a company page, according to what Daniel was saying is it doesn't get throttled, which is why you can kind of go to town. And so what he's done for his marketing millennials page is it's very simple, right? And I don't want to, I don't want to make, I don't want to make it sound like it's easy, but it's very simple. What he does is he will take memes or kind of quotes from other people, nice images, and it just posted to LinkedIn and you just cite the person and it'll do really well.

2:31And so an example of this is earlier this week, what I did was Tim Solo from Ahrefs, he posted a picture on how like everyone's becoming an AI expert very quickly. So I just took it from Twitter. He got like 18 likes or whatever on Twitter. I took it from Twitter, I put it on LinkedIn, I gave him credit. I got 2 ,700 likes and 170 ,000 people that saw it. So that's literally what Daniel Murray does. That's one of his main growth strategies to propel that page. Yeah, if you look at his content specifically, it doesn't matter if you're B2B or B2C. If you want to go viral on Twitter and get the amount of impressions that like marketing millennials is, you got to post content that appeals to the masses.

3:10So he'll have content like an image that says, focus on what matters. And it'll be a circle and a small fraction of it, call it like one 10th of it is highlighted in red. And he's like, focus here. And 90 % of the circle will be, he'll label it like things we obsess about. And he's telling you don't focus there. or there'll be a little meme of like a one-person team, a one-person team marketers doing everything. And it's just like a person on a one-wheel tricycle juggling, putting stuff on their head. Or he has another image that says like growth is never a straight line and it's just a jaggy line that goes up and to the right.

3:49Here's the thing to know. If you're looking to generate revenue from newsletters, ads, things like that, these impression counts, not bad. Go for, you know, a big chunk of impressions, whatever's going to generate the most. If you're looking for, and this is specifically on LinkedIn, if you're looking for enterprise clients, because I know a lot of you guys use LinkedIn for enterprise marketing. If you put out a lot of broad content, we've done a lot of tests on this. It's not going to help you generate the right type of customers. If you're looking for enterprise software sales, enterprise consulting contracts, you got to get very specific targeting the actual position and the type of person that you want to sell into.

4:31So for example, we sell a lot of times into marketing managers, head of marketing, VP of marketing, VP of growth, CMOs. So we'll try to post content that appeals specifically to them, like a case study of results we provided for another client, or we'll post content on things like, you know, cookie list world for marketers and what enterprise companies need to understand for that because that's something that they're concerned a lot about, at least from our talks with Forrester. So covering topics like that won't create the virality, won't get us 110 million impressions, but it does generate really qualified leads and revenue for us.

5:11Yeah, and this actually dovetails into, I was going to talk about the, I went to a private creator event earlier this week in Vegas. Neil wasn't in town, but I dropped by, And there are a lot of YouTube creators there. There are some TikTok creators. There are some OnlyFans creators as well. And one of the main kind of a fireside chat that night was from these two YouTubers, Sam and Colby. And they go around exploring haunted houses, right? And they have about 8 million subs on YouTube. And so I found it to be one thing that really stuck with me on what they said. And this kind of ties into what you're saying, Neil, is the idea of spectacle marketing versus relationship building marketing, right?

5:49Or like spectacle content versus relationship building content. So when you think about spectacles, it's like Mr. Beast, right? Like he hired an assassin to like find him or whatever, right? And you win like a hundred thousand at the very end. Or like, I just saw a video yesterday where like it shows him on a$1 plane versus a flight versus a$500 ,000 flight. And there's like this, it's a whole lot of work to do, right? Now, what that means is that's a spectacle, right? You're going to get a lot of views to get a Neil's point, but also relationship marketing or content on the other side is you might be going deep in one area, but even your total addressable market for your content is much smaller, but it's getting a lot more targeted and you're going to be able to build a deeper relationship.

6:28And so what they do is instead of doing these five to 10 minute spectacles, now they're doing like one hour, two hour, maybe they're more like long form, could be like long form content that they're making or could be interviews. It's a little different because you're going deep on the relationship there. So kind of similar, kind of different, but that's why I wanted to combine them together. I do want to show the screen as well. So, Neil, let me – I'm going to try this presentation. Oh, upgrade your plan to team. Okay, yep, not doing that. So let's move over to – move over here. Eric and I are still Google.

6:59Bad economy. Say every penny you can. Yes, you can see the example I was talking about if you're watching us on YouTube of him telling you where to focus in the circle or the growth line. But you can see how his content just appealed to broad audiences. He has an image of Kim Kardashian leveraging a meme there. But this is stuff that's not going to drive you really qualified leads for enterprise, but it can get you a ton of followers. And then when you do post related content, hopefully – Oh, my god. Your audience see it. Dude, this is the one I posted.

7:37That's funny. He did even better. So basically, Daniel took a meme that I maybe I repost or maybe he saw from someone else, but he's giving credit over here. And it actually did better than mine. I'm sure this one got like three or four hundred thousand impressions. But the quality of your impressions matters to Neil's point. So that's that. So I'm going to stop the share on this one and I'll close it off and then we'll switch it over to what Neil's talking about, wants to talk about in a second. But this YouTube creators event that I went to, a couple of lessons I learned. I'm actually just going to share one for now.

8:09One is everyone has their own unique funnel. And so as I was saying earlier, I met a gal that does OnlyFans. And I have no judgment for those that do OnlyFans. Like your business is your business, right? I'm just looking at this from a marketing standpoint. And so she drives all her traffic from Twitter. So she posts like a photo of herself, like photos of herself, right? And sometimes these photos will get like 1 million impressions, 2 million impressions or so. And then in the comments, they'll just say subscribe to my OnlyFans. So it's very simple funnel, right? Like people see what they want.

8:40It's like, if you want to upgrade, go over to OnlyFans, right? That's the model that she has. And she does over seven figures a year just doing that. And I'm oversimplifying. It's not just doing that. It's very simple. It's not easy because there's a lot of work that goes into content creation on that side. Now, that's one example with Twitter. But then there's another guy I know. He uses TikTok. And through TikTok, he drives all that traffic because TikTok, you could go the most viral of all the short form platforms. He chooses that, drives them to his Instagram page, and then through his Instagram page, drives them to a phone call to buy his$2 ,000 course.

9:14And through that, he's doing$20 million a year. He runs no ads. He's a solo person business, just like the OnlyFans gal. They're solo person businesses, and I just think that's really impressive what they're doing. Both of them actually are buying a bunch of rentals to either Cashflow or Airbnb, which is also Cashflow as well. But I find that really interesting. yeah um no it it definitely is dude what's funny is uh did you ever listen to the cody sperber interview of the olifans girl who the hell is that sorry not to be rude is uh he calls himself the clever investor oh yeah yeah yeah clever investor real estate guy really smart when it comes to real estate and more than that but he interviewed someone who's popular and olifans and uh yeah you know some of them are generating like millions and millions a month too yeah it's crazy you know and then in my head i was thinking i'm like what are they going to do in the long run like once once that revenue dies down because it doesn't last forever right it's just like i don't know the exact type of content that they're posting but it's not hard to guess and again i'm not judging it but if someone's posting or they're buying your content because of how you look we all get older it's natural there's nothing wrong with getting older are they going to still subscribe maybe they will because people are also so neil i asked her do you want to know the answer yeah you want to know the answer okay so i had the same question right so i just asked her straight up i was like okay so what happens you know in the next couple years like is this like a long-term thing and she was like no like i'm she's like i'm buying like a house every single year right now and i want to buy more homes and i just want to cash flow off the homes and i was like that's really smart you're buying assets you're buying assets yeah and you know what's funny um neil we Remember at the Miami Mastermind, we had Pom speaking, and Anthony Pompliano, he actually did an event, and one of the panels was four porn stars, right?

11:08And all of them have become investors now. They're no longer doing porn. And so the whole idea here is that you can't keep working, like getting paid by the hour. You have to have assets at the end of the day. Otherwise, you're not really wealthy. yeah the big lesson for any of you guys whether it's only fans or not the question is is how can you make your money work for you instead of you continually having to work for the money and it's funny because i travel a lot you know uh eric knows this he was messaging me on another event but like right now i'm pretty much traveling every single week which kind of gets hard with uh wife and kids.

11:44So much so like I even thought about buying a jet. I spent way too many hours last year looking at jets bad for the environment. My wife and I are little green people. And then I started looking again, just because like, I miss being around my kids. And I'm like, I can probably cut my travel down into half of the days I'm away from my children. If I buy a plane or charter i can do one or the other uh and i mainly travel international which it kind of gets really expensive but uh you know the overall point is when i travel for events i don't know why i brought up the jet point but when i travel for events most people look at me as a marketer and eric knows this although i'm already leading him by asking him this question eric what do you see me as i mean no i actually see you more as a business person now maybe i used to see you as a marketer before we met, but it's different now.

12:39But I also know you really well, so it's different. Yes. And I don't make the majority of my money from marketing. I make it from business and investments and it compounds over time. It's how do you get your money to work for you more and more over time? That is really the key to succeeding. That's actually another lesson. So I don't know, Neil, we talked about this a couple of years ago, but I used to hate the fact that people looked at me as, they looked at both of us as SEO people first. Right. And then kind of a subset of marketing. I'm like, God, that's so annoying. Like, I feel like I'm so much more than that.

13:10But at the end of the day, it's actually good to be known for like one area because it's like easy for people to understand. And so I've grown to like accept that. And I think it's the same for you. Yeah. I don't really care what people think of me as it's more. So if you are a marketer, whether it's affiliate marketer or any of that market, and that's how you generate your income, it doesn't mean you need to take your money and only make more by doing more marketing stuff. It could be you buy an e-commerce site, do your marketing talents on it, and then have that residual income without you running it anymore and you sip pina coladas on the beach.

13:43Whatever it may be. Or I take a lot of my money and I park it in venture funds, private equity funds, and hedge funds, and I'm getting consistent returns. I've been doing that for ages where now I could just live off that money and I don't ever need to work again. Yes, that money isn't, quote unquote, as liquid. I also do stocks or quite a bit of stocks as well. But still, it's consistent enough. If you invest in them every single year and you've been doing it for 10 years, you have enough liquidity each year. Or I can just do a capital call on a hedge fund or sell some of my stocks or anything like that.

14:15And now, these days, the banks will actually lend you against your private equity holdings. Yep. So I think it's important for those of you that are looking to buy assets, you have to understand what the timeline looks like for your return and what type of return that you might get, right? And understand kind of the risk profiles of each thing that you're going to put in. So, for example, not to go too deep on this, but if you're going to put money into a venture fund, your money is probably locked up for usually their timeline seven years, right? Sometimes it could be longer than that or whatever.

14:43But those are like, you know, you're going to get a hit every now and then, right? You're going to get like hopefully a hundred bagger or a thousand bagger or whatever it is, right? Um, but you know, and oftentimes it goes to zero. So you just have to understand your rich profile. Usually if you're buying real estate, then you're going to have this cap rate, right? And it's, it's, it's a, it's a legit, like it's illiquid, but it's like a physical asset. Right. And so a lot of people like it. It's easy to understand. People are always going to need to live in spots and maybe we'll do an episode on this separately if you guys like it.

15:08Um, and by the way, we do appreciate all the new reviews that are coming in that like the long form videos. Yeah. Keep it up. That'll keep us going here. So, um, let's go on the next subject. So, Neil, you brought this up. And again, Neil was traveling this week, but he saw this one that caught his eye on ChatGPT getting banned in Italy. Yeah, the word about claims to the work that ChatGPT is producing the content based off of. So ChatGPT is a much, much, much, much better version than an article spinner when it comes to creating content. Here's what I mean by that, right? And I'm not trying to degrade what Sam Altman did with OpenAI.

15:46It's amazing. Our article spinner is you input content and it spins out a variation of that content. So it's using the input sources and then it's spitting out text for you. Now what ChatGPT is doing for most marketers, and it does way more than this, but just in a basic form, it's scraping the web for content on any topic so that when you ask it a question related to a specific segment, like if you ask it a question related to social media marketing, it goes and looks at all the content that is scraped around social media marketing, and it'll create new content based off of that, right? So in essence, it's using original pieces of article or information as a sources to go and create something new.

16:32And Italy doesn't like that. And I bet you're going to see way more countries not liking it as well. And it's not just from a text-based content perspective, with the responses they're giving, with the poems they're writing with anything that you're asking chat gpt to do it's pulling from a database full of content and that content is what it's using to go and create new content that's why i always say it's a better and a new version of an article spinner not trying to undermine what open ai did it's really complex i'm not smart enough to do what they did it's genius and yeah i think you're going to have way more countries within europe having issues and i would first see it out of Europe because that's where you have GDPR and they're very strict and picky about privacy.

17:16And then maybe you'll start seeing other countries start following suit. Or at least there's going to be either a lawsuits or a lot of legal issues. And I'm not a lawyer, but I bet something like that's going to follow. If not, you're going to get the ambulance chasers, at least in the United States, trying to sue someone because they use chat GPT and figure out how they can just make a quick buck. Yep. So, you know, we're going to tie all this again and give you the marketing lesson in a bit, but I just wanted to show you this, my screen here as, Neil, I don't know if you know this, but when we were babies, this actually happened.

17:49Teachers wanted to ban calculators in 1988. Have you seen this? No. Yeah. So teachers wanted to ban it, right? I mean, it's rightfully so, because this is like a more intense version. Like, ChatGVD can basically do your homework for you. It could do a lot more than that. And here's the other thing. I don't if you saw this, Neil, but David Sachs, who founded Yammer and is a, he's, let's just call him a popular SaaS investor. He's one of the co-hosts of the All In podcast. He did this post over here on the give to get model for AI startups. So you can see almost 20 years ago, startup named Jigsaw.

18:20I'm not going to read the whole thing here, but it's a pretty well done post over here, right? So it basically, his whole argument here is - You're still sharing your screen on the teachers wanting to ban capital. Oh, am I? Yeah, let me switch. Let me switch. Sorry. Thanks for a call out. Here, one second. Let's switch over to this one, this David Sachs one. Okay. So this post over here, so he has his sub stack, right? There's a post within a post here. I just want to show you this post. It's pretty good. And you scroll over here, it just, this give to get model, right? It's pretty long form. And you know what?

18:50Most of it was done by AI. It's like he's making a point and most of it was done by AI. I'm wondering how many words this was. Okay. This is about 1100 words or so so decent word count but you know he had a whole bit if it's 1100 words the chances are he helped modify it because there's no way oh he did absolutely but i'm just saying those ai tools don't produce 1100 words that are really well written most ai writers will produce around 500 words for you just for reference for most of you guys yes you can get them to produce like 750 and stuff but the moment you want to have them produce a thousand plus words and it'd be high quality, you have to do more of a paragraph by paragraph output.

19:26Check this out. Neil, can you see this screen? Yeah. Okay. So there's a site called ShareGPT, so you can actually share the conversations you're having with ChatGPT. So he starts it off with, are you familiar with the technology startup called Jigsaw that was acquired by Salesforce.com? Unfortunately, Neil and I are both familiar with this, which dates us. Can you provide a detailed summary of his company history, business model, and product? So he can see, this is nice, okay, right? That's the correct company. Can you tell me about its unique crowdsourced approach to collecting and maintaining data?

19:55I'm not going to bore you with all that. But basically, as he goes through this, he's like, okay, can you create a blog post for us? And then the content, some of the output will get cut off and it'll be like, oh, you're cut off. Can you finish it off? And then it'll actually finish it off. Oh, can you create a table for me, right? The whole idea here of me showing this to you right now is that you can use Assistant. Oftentimes for me, even when I was talking to Neil today, he wanted to record earlier. I was in the middle of ideating for more content. And that's where I get blocked usually. And I think a lot of content creators do.

20:22You have an ideator here for you that can also do the research and you can handle the last mile of the editing, you know, adding links, you know, citations and things like that. And you can see this is a deep conversation, but maybe this got like, you know, 50 or 60 % of the work done. And then he edited the rest. Right. And I think because the genie is out of the bottle, I'm going to stop my share here. But because of the genie is out of the bottle on this stuff, I don't believe you can try to ban. And you can try to petition like earlier this week, there's a petition signed by Elon Musk and all these people.

20:52Like the market wants what it wants. And once the genie is out of the bottle, like you can't put it back in. Same thing with crypto, right? It's very hard to put it back in, especially since crypto has been around for a while too. But I digress. Yep. Look, at the end of the day, you know, if you look at chat GPT and AI, it's here to stay. It's just going to go through a lot of legal hurdles, regulation hurdles. and it's going to go through a lot of ups and downs, but eventually it's going to be used more and more in businesses to just make life easier, whether it's in helping write content, which is what most marketers think, but start thinking bigger, like it helping you analyze analytics in real time and then you making more informed marketing decisions daily versus monthly or quarterly and you would have way less wasted spend, which may not seem like a big deal to you, but think about a company like Procter & Gamble where they spend over 8 billion, billion with a B dollars in advertising, doing daily analysis of your analytics and your campaigns, if I had a guess, would easily save them hundreds and hundreds of millions of dollars, right?

21:59So for enterprise businesses, it will save them an arm and a leg. And then also think about it from a process standpoint. It'll make things much more efficient. Yeah. And at the end of the day, we live in a capitalistic society. I don't care where you live in the world, right? It's whatever country. still there's a lot of capitalism going on so um i'm not going to speak on that anymore but um one one thing we want to touch upon that was also related this i was talking to neil before we started recording was um dharmesh shah who is one of the co-founders of hubspot um he recently was quoted as spending over eight figures over 10 million on uh the domain chat.com and he spent about seven figures on the domain prompt.com and just to give a little more context here um obviously with chat GPT and obviously with, with, um, chat GPT, you have to think of the best prompts, right.

22:48And also you're chatting with it as well. And so he hasn't quite figured out what he wants to do with chat.com, but at least with prompt.com, at least, you know, that, that might be a site where he has like the, the, the best prompts, right. Because prompt engineering is very much a thing now. And so what I wanted to talk about, um, actually, Neil, let's get your reaction first, and then I'll give you my reaction in terms of what I think the business marketing cases here too. When I first started my business, the overwhelm was real. I didn't have the tools to help me scale. If only I had Shopify from the start to handle all the behind the scenes work.

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24:28animations, fast load times, responsive layouts, all without writing a single line of code. It was easy to use and the end result was polished enough to look like a developer spent days on it. One of my favorite things is that Framer's AI handles translations with a single click. So your site can be up and running in multiple languages almost instantly. And with real-time collaboration, your whole team can jump in and work together. No issues with versions or miscommunication. Whether you're starting from scratch or using one of their templates, Framer lets you focus on design while handling the technical side for you.

24:59Animations, responsive layouts, search optimization, and all the things that matter. Ready to build a site that looks hand-coded without hiring a developer? Launch your site for free at framer.com and use code MS to get your first month of pro on the house. That's framer.com, promo code MS. Framer.com, promo code MS. Rules and restrictions may apply. Yeah, I think he's going to end up using it for something related to marketing because that's what HubSpot's business is all about, sales and marketing. and he'll use it for something related to AI. And I do believe why wouldn't HubSpot start going after this category?

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25:32They are a massive corporation. Yeah, and you know, it takes guts. I mean, even though he's a billionaire to take his own money off his own balance sheet and make it work first and then probably give it back to HubSpot. That's how he looks at, like he likes to tinker, right? The business kind of one other angle that's tied in with this too is that Darmesh - So let's put it in perspective. So just to give you guys idea, if someone has a billion dollars and they spend$10 million on a domain name, it's 1%. So yes, it does take guts. Two, I think it's a smart move either way. But for HubSpot or him, whoever ended up purchasing it, it's not a lot of cash.

26:15yep we're relatively perspective right it's like it's like bill gates spending if bill gates spent a billion dollars people like okay whoop-dee-doo he still has 900 or 99 billion more dollars it doesn't really make a difference yeah so relatively speaking no right but like practically speaking yes it's still it's so i'm i'm with you right at the end of the day but I get what you're saying. So going back, going back to Dharmesh, like there's, there's one, there's a business lesson here because the way he started HubSpot was always like, Hey, like, I don't want any direct reports. I just like, I'm a tinker.

26:51Like I just want to tinker with stuff. And you know, this is one of those things. Like he's just, he's always been tinkering, right? Like he's always tried a lot of different things. Some end up working, some don't like inbound.org that work. Eventually he decided to shut it down. You know, he started this chat thing actually a couple of years ago called growth bot funny enough i had a trademark for a company called growth bot as well so i like to tinker too um and so you know but now he's back and now like it seems like the timing is correct for this that's one piece of it the other thing is he mentioned that this is what i think is smart um when you want access to like the best rooms when it comes to people talking about this stuff ai um you know it's like oh it's darmesh he's like the co-founder of hubspot but he has chat.com and prompt.com he really wants access to all these rooms because he thinks it's the new frontier.

27:35So I think that's another angle that you can play when it comes to networking that now, not everyone can shell out, you know, seven or eight figures to go buy something to get access. But think about what you can buy access into, whether it's like a group or network or whatever, to help propel you forward in whatever it is that you're trying to do. So that's more of a business angle there. Neil? No, I think it's smart. And also look at his bets. It's not about him buying chat or prompt or anything like that. HubSpot and Darmesh just generally, if you look at their history, they make many bets, whether it's their website grader or going free on a CRM and going after Salesforce.

28:11Some of these bets in business and marketing pay off. Some of them don't. It's a numbers game and their batting average is amazing. So why not keep placing these bets? Yeah, some of them may cost you 10 million here, there, 15 here and you know, like it all adds up. But if you just look at HubSpot stock, you're talking about a$21 billion company. That's the valuation of it. So whether it's 10 million or 15 million, it's not that much money in the grand scheme of things. And by the way, you know, four years ago, I was speaking in a SaaS conference in Hong Kong, of all places, and the HubSpot GM of APAC was there.

28:50And we were talking about this. They kind of pioneered this product-led growth initiative, which means giving away your product for free and basically having like a crippled version where you have to kind to go around upgrading stuff, right? But you're giving away a lot of functionality for free. And he said that initially, the company was really against this bet, like 99 % of people were against, you know, making it free, because it was such a is before going IPO, right before going public. And once they changed it, their trajectory just shot up, it was a hockey stick. And so sometimes, you know, you can take shots.

29:23And worst case scenario, you can roll it back, you know, people are against it, and you have to make contrarian bets. And I think Darmesh was a part of that to Neil's point. So that's that. Two more things we want to talk about as we work towards getting towards the end. Since we're on the top of AI, Neil, how are you guys using it internally at your company right now? It can help with process ideation, streamlining, content creation. We're also using it for analytics analysis and trying to get insights on a daily basis versus getting insights on a weekly basis or quarterly basis or monthly basis.

30:02But we're really trying to get insights on a daily basis more than anything. That's where we really see the opportunity. Yeah, content creation is already cheap. You can have a lot of people create content or use AI to create content, even come up with ideas. But analysis of analytics and getting insights daily, we see that being a real game changer in marketing, not only to save companies money, but to gobble up market share and create faster growth with less of a spend. Yep. One thing we're doing, and hopefully this gives you all some ideas in terms of how we're playing around with it. And I think Neil and I will continue to update you on how we're messing around with this stuff because it's fun.

30:37And we just want to get the ideas jogging for you as well to help your business. And so one thing that we implemented two weeks ago, this one's very simple. We would just scrape kind of the top websites out there and keep people updated on trends, right? So we might scrape like, you know, search engine line or whatever and use chat GPT and just kind of give a summary each week on like the top learnings, the top marketing trends, we might pull from newsletters as well. And then we'll just, you know, throw it into Slack and, you know, give them, give people the ability to click through the link to actually learn more about those posts.

31:06That's one little thing that we did. But the thing that we added recently was we use Gong, which is our sales intelligence tool, but we can call it a conversational intelligence tool. We also use it. We use Gong as a client services tool too. So we will add in a Gong call recorder for whenever we're doing client calls. And through this, we are now, through ChatGPT, we're now able to analyze all the Gong calls, analyze the sentiment on a scale of one to 10, how the call went, and if the client is pissed or not, right? So it can detect if the client is pissed or not, just pulling from the transcript.

31:38And then that automatically gets export it into a spreadsheet and we'll show each week that client one through 10, how are they rating? If it's like a nine or 10, it's green. If it's seven, eight, it is yellow. And if it's a six or below, it's a red, if it's red or yellow three weeks in a row. Now we have something objective that tells us how a client's traffic lights are trending. And so our people can jump on it and there's alerts that come out and it's objective. People can't sweep things under the rug. We just face it front and center. And, um, you know, I'm excited to see where it goes, but we just implemented it and it seems like it's working pretty well already.

32:10Yeah, that's cool. Yep. Now, final thing. So, Neil, this one, I wanted to bring this one up. This, you know, talk of employee leverage that is fading. So I was actually watching Patrick Bet David, who has an awesome podcast. Hopefully we can get him on this one day. But look, you have the whole setting the stage for this one is, you know, you look at companies like Meta, you look at companies like Amazon. But recently, you know, they've laid off a lot of people. But Accenture, who they're more of like a services company, they just cut 20 ,000 jobs. And, um, you can see, you know, Disney, they cut their entire metaverse division.

32:44And so, you know, what we had said in basically 2020, it's like, oh, you know, there's a lot of employee leverage. Um, you know, you know, it's like people will never go back to the office, whatever, you know, people, uh, Amazon was even talking about like wanting people to come back, but then like 20 ,000 people signed a petition, but then Amazon was like, Hey, that's okay. Like we can either work on you coming back or like you can transition out. So I think we're starting to see the pendulum swing now for businesses where like, where like, if we want to recruit someone out of college, you know, if like, it's like a developer, it used to be like 500 K if they went to Google, but now things are changing quite a bit.

33:20And, um, I do believe like my bet on this one, especially being in marketing and being, especially if you're like creative is that we're going to see a lot more long-term in the next five, 10 years or so, we're going to see people come back to hybrid. So that means three days in the office or two days in the office and then the rest work from home. But I don't think we're going to see as much remote first. I think we got a taste of it, but I think most of us understand that, at least a lot of founders I'm talking to, the understanding is that it's probably better to be in person. So Neil might disagree because they're fully committed to remote first.

33:50So I want to get your thoughts. We are committed to remote first. We do have WeWorks though. So if people believe that it's more effective for them to be in person and meet with each other, we will set up satellite offices like WeWorks In some cities, I think we have more than just a WeWork, but it really is based on two factors. One, it's what the employees want. Two, it's also what certain clients want because certain clients require us to have certain presences in certain cities for at least the enterprise deals. Yep. So my take on this one, too, I mean, look, when you're in person together, we're talking separately, like you were looking at office space in Vegas.

34:29Not for your people, but more so just for you. You know what those really sick private equity offices? I'm not talking about like law firms think one like one level higher and better than that I've always just wanted that and when I look at the economics I don't want a small office so even though it'd be only me in the office I want at least 10 ,000 square feet so you're probably talking I would spend like three four million dollars on a build out and then the rent and then my guys always tell me like it would be a waste of money but some things you just dream about and you want um I didn't end up spending it as my wife says best she's like you already travel every week.

35:04He's like, you're never going to even go into the office. And I'm like, yeah, that's true. So I never ended up doing it. Eric always said, he's like, Hey, if you move back down one day to SoCal, you can always, uh, uh, we can always get an office together, come into my office. Um, you know, I still don't know if I would go into an office. I thought about building a home and making one whole floor of the home, like my basement, uh, office with like meeting rooms and conference tables and all that kind of stuff. Although I've never really done it, although it's in one of my house plans. But I think what's going to end up happening is it's going to be different for every company.

35:40I know some companies, I kid you not, because of the type of people they're hiring, they need to be trained up. And a lot of them are flaky, like the type of employees they're going after because they're hiring unskilled labor, they don't want to pay them much. If you don't want to pay people much, don't expect the world from them. They need them to show up in the office or else they don't perform as well. And on the flip side, You know, if you're an enterprise company, let's say consulting, and your people need to be doing meetings all the time, being flying to customers, selling, they may not need an office.

36:12Or if they need an office, it may just be small because you may want them on the road because they close more revenue for you. I really do believe it's going to vary from company to company. Right now, you're seeing a big push for a lot of corporations to say, hey, you need to come into the office. This is going to make you more efficient. and I do buy to some extent but I do know a lot of people that are high up at places like Facebook Amazon Microsoft like really high up I'm not talking about like VPs I'm talking about extremely high up and people have made well over a billion dollars in comp either a early employees or b uh some of the owners or co-founders some of these guys are just pushing for this because they don't want to they want to lay off employees but they don't actually want to lay them off because if they lay them off it costs them a lot of money but if they force people into the office They know a ton of people are going to quit and that's just going to save them a lot of money.

37:00Yep. So that's one of the big realities here. So it's not just one variable. There's a lot of variables at play, but that's a big one that Neil just mentioned. And there's a wall street journal piece done on this, um, a while back where it's like, Oh, like instead of laying off, you just kind of force people to come back into the office. You save hundreds of millions of dollars. No joke. Like depending on your company side, you save a lot of money on severance. Yep. And then also here's the other thing too. um my take on this one is is if you're mid-senior level plus if it's like if it's like more like you know you're doing information work like it's probably okay you probably don't need to go into the office that much but if you're junior coming out of like keep in mind like a lot of us when the when the pandemic first happened like we were used to working like for me or you're working uh at home or working in an office situation right so like i was already accustomed to working but if you're coming out of college chances are you haven't developed work habits yet.

37:50You don't know how it is to collaborate with other people quite yet. And so it makes more sense to have more junior people come into the office and collaborate a little more in the beginning and then switch off into like either remote first, like completely, or do a little more of a hybrid model. Right. But, um, if it's more junior, I tend to believe there needs to be a little more supervision in the beginning to help them build those work habits. If you're mid senior level, plus there's a little more flexibility, but my bet on this one in the next five, 10 years or so, I think we're going to see the majority of companies have a hybrid model.

38:19So, yeah. You want to know what's funny? Out of all the people I've trained in marketing, I haven't trained any of them in person on a regular basis in an office. Almost all of it was done virtually. You? You don't strike me as training anybody. Not like training like, hey, let me teach you marketing from scratch. I'm talking about taking existing people who are starting and really helping them blossom. At MP Digital? At MP Digital? At MP Digital? At MP Digital? Yes, at MP Digital or even my past life, right? like Sean who managed a lot of our content marketing back in the day and got our blogs and millions of visitors a month just teaching a little different strategies and tactics but like he was based in Orange County and I was based in Seattle at the time you could do a lot of stuff virtually but the point I'm getting at is and that was pre-Zoom you can do a lot of stuff just over a Skype call or you know just picking up the phone and if someone already has the basic fundamentals you can help them shine depending on what industry and at least in marketing without in person and yes it's going to work for some people it's not going to work for others but i'm a big believer when you hire people either some people have it and they have the drive and they just want to push forward and those people you want to hire and then some people really need to be pushed and you have to micromanage them and those are the people i try to avoid hiring by the way on that note um like if it's a high performer remote first is fine for the most part unless it's like you have to collaborate it's not a high performer like here's the thing that neil's kind of getting to um and kind of where i'm at too if it's someone that needs to be micromanaged or needs to be pushed i cannot i can't i just can't right but if it's short if it's a high performer like you know i'll be calling them all the time what do you think about this we're sending links to each other we're like we're collaborating all the time it's like boom it just flows right and you find yourself nodding on whatever it is that they're saying, like, that's what we're talking about.

40:06And that's, by the way, if you're a high performer, you want to work at a great company, you can apply MP digital, you can apply to single grain. We're always looking to hire a high performer. So anyway, that's it on that. Anything else you want to cover? That's it. If you guys liked this episode, make sure you rate and review it. Even if you don't, please rate and review it. So at least we learned what we did wrong. If you didn't like it, you can give us a one star. Just tell us what we did wrong and how to improve. Uh, and thank you for listening. Yeah. Hit us on the YouTubes and hit us on the reviews as well.

40:35Let us know what you think about the long form. This is our second one doing it and we will catch you later. We appreciate you joining us for this session of Marketing School. Be sure to rate, review, and subscribe to the show and visit marketingschool.io for more resources based on today's topic, as well as access to more episodes that will help you find true marketing success. That's marketingschool.io. Until next time, class dismissed. We'll be right back.

From the publisher
In episode #2417, Neil Patel and Eric Siu talk about ChatGPT getting banned in Italy, Dharmesh Shah, OnlyFans funnel, and more. Tune in and make sure not to miss this episode! Go to https://www.marketingschool.io to learn more! Leave Some Feedback: What should we talk about next? Please let us know in the comments below Did you enjoy this episode? If so, please leave a short review. Connect with Us:  Single Grain << Eric’s ad agency NP Digital << Neil’s ad agency Twitter @neilpatel  Twitter @ericosiu Learn more about your ad choices. Visit megaphone.fm/adchoices See omnystudio.com/listener for privacy information.

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