In short
Podcast Episode Notes: Marketing School #2797
Episode Overview
- Title: The Meta, Microsoft, and Google Arms Race, How Microsoft Teams Crushed Slack Like a Cockroach, Why You Should Go Wide and Narrow with Your Social Content, The Secret Organization That Steve Jobs Created in Apple, and More
- Hosts: Neil Patel and Eric Siu
- Date of Release: TBD
- Duration: Approximately 15 minutes
Key Discussions
- The Meta, Microsoft, and Google Arms Race
- Capital Expenditures:
- Major increase in capital expenditures by Microsoft, Meta, and Alphabet over the past decade, showing a rise from $17 billion to $118 billion.
- Significant investments are largely directed towards AI technologies.
- Companies are motivated to reinvest to maintain competitive advantage.
- Microsoft Teams vs. Slack
- Market Dynamics:
- Microsoft Teams has outpaced Slack significantly, boasting 75 million daily active users.
- Teams' user growth contrasts sharply with Slack's stagnation.
- Distribution is highlighted as a critical factor; Teams’ integration with the broader Microsoft ecosystem enhances its adoption in corporate settings.
- Content Strategy: Go Wide and Narrow
- Content Funnel Strategy:
- Importance of having a dual approach: broad, engaging content for top-of-funnel awareness and narrower, specific content for middle and bottom-of-funnel conversion.
- Example: General topics attract viewers, whereas specific case studies convert them into customers.
- Discussion on how beginner-level content garners more views and followers, while advanced content leads to conversions.
- Steve Jobs' Secret Organization at Apple
- The 100 Group:
- A select group of 100 employees chosen by Steve Jobs to ensure rapid innovation and execution within Apple.
- The group was a mix of senior leaders and key contributors who could drive initiatives forward.
- Annual off-site meetings were held to discuss major product initiatives and strategies.
- SEO Challenges: NerdWallet Case Study
- Current State of SEO:
- NerdWallet reported $151 million in revenue but highlighted "headwinds" in the SEO industry.
- Discussion on declining efficacy of traditional link-building strategies.
- Insights from industry professionals:
- Link-building is harder and less effective than before.
- Quality over quantity in link acquisition is necessary for effective SEO.
- Link-Building Debate
- Current Effectiveness:
- Many industry experts are observing diminishing returns from link-building efforts.
- Discussion on the complexity and challenges faced by digital PR agencies in managing SEO tasks.
Key Takeaways
- Investment in Technology: Organizations like Meta, Microsoft, and Google must continually invest to remain relevant in a competitive landscape.
- Distribution Over Product: A superior product does not guarantee success; effective distribution plays a crucial role in user adoption.
- Dual Content Strategy: Utilize both broad and focused content to maximize engagement and conversion rates on social platforms.
- Agile Team Structures: Adopting a streamlined approach like Jobs' "The 100" could enhance productivity and innovation in organizations.
- Evolving SEO Landscape: SEO strategies must adapt to changing algorithms and market dynamics, emphasizing quality over quantity in link-building efforts.
Conclusion In this episode, Neil Patel and Eric Siu explore the competitive dynamics among major tech companies, effective content strategies for social media, and the evolving challenges within the SEO industry, underlining the importance of innovation, distribution, and strategic content planning.
Call to Action
- Remember to subscribe to the Marketing School YouTube channel and rate this episode!
- Connect with Neil Patel and Eric Siu on social media for more insights and updates.
Written by AI. May contain mistakes. Listen to the episode to check what was said.
Transcript
Automatic transcript. May contain errors.0:00I want you to talk about the meta Microsoft and Google's arm race. I'm really curious about that. Okay, okay, cool. That's a good one. That's a good one. All right. So this tweet was from my buddy, Anthony Pompliano. And he talks about, so the tweet here says, and we'll pull this up on YouTube. Go subscribe on YouTube. So the Meta, Microsoft, and Alphabet arms race, the amount of money this chart is showing right now being spent by Microsoft, Meta, and Alphabet is breathtaking, a true arms race. So this is capital expenditures. You can see it just going higher and higher. So by the way, on the left side of this graph over here, the capital expenditures is about 17, I have to assume that's billion.
0:37And then you go all the way to the right side, it's the Q1 of 2024, it's 118 billion. So Q3 of 2014, so this is over 10 years. So it went from 17 a year to 118 a year. That's crazy. It just goes to show that we said that, okay, yeah, OpenAI is slowing down a little bit. These guys aren't slowing down their capital expenditures. A big chunk's going into AI, among other things. but when you're big, you don't want to lose your lead. Yeah, that's true. You don't want to end up losing your lead. Also, their stocks, minus today, but they're pretty high up. You're talking about companies that are worth$2-3 trillion.
1:16What are they else going to do with their money other than reinvest? They have to keep pushing, otherwise they'll become irrelevant. By the way, in the book, How to Be Rich, they talk about Montgomery Ward. Do you remember Montgomery Ward? The store, it's like a Sears. Montgomery Ward, they had private jets and all that stuff. It's like a big company back then, right? Really? Gone. Yeah. It's like, you can lose it all very quickly if you don't pay attention. And by the way, speaking of, this little graph over here. So it says, this is from Andrew Gazdecki. Startup founders, the best product wins.
1:48That's a quote. Microsoft, the best distribution wins. So you look at this graph over here, Microsoft Teams versus Slack. You can see Slack is kind of just flat lines over here with their user growth. And then daily active users, 75 million for Microsoft Teams, right? And it's bundled into Microsoft, yeah, but Microsoft, to this point, it has distribution. You know what's funny? We get tons of invites for interviews, and you do too. I don't know what you see. I see more invites for people to do calls on Teams than anything else. Really? Yeah. Now that I think about it, yeah. Yeah, more than Zoom.
2:22And a lot of corporations that we work with that want us to plug into their systems, they're mainly on Teams over Slack. And nobody minds because you just log in from your Chrome browser, and I don't need to download a new app. I just click on the thing. It's fine. Distribution matters more and a lot more people are realizing it. This is why you see billionaires creating content now because they want distribution. Dude, totally. And it's funny because people talk about, oh, you need the best product wins. The best product doesn't always win. If you look at Teams and Slack and you ask most people, most people would tell you they prefer Slack over Teams.
2:56But what Microsoft has as Slack didn't is as good as distribution. Yep. Well, by the way, we're talking about distribution. We're talking about social here a little bit, I think. So I want to talk about why you should go wide and narrow with your social content. So I remember we talked about Alex Garcia. So I forgot the name, but I was like, oh, it's Alex Garcia that's talking about why you should go wide and narrow with your content. So what this means is top of funnel when it comes to social, you can go very wide. You can have more general or broad content, right? That's more discovery for people to find your brand.
3:31And so, for example, when I'm interviewing these people and they're talking about relationships, for example, and that gets a lot of views. That's an introduction to me. And it's funny because when I go to like a family gathering, people are like, oh, my God, Eric, I've seen your reels and all that, right? Like that's top of funnel. You go very wide with your content. but you also have to go narrow too. So we talk about middle of funnel. We talk about bottom of the funnel. This is content where you more so talk about potential case studies that you have or talk more about your business. But the whole idea here, because I didn't really think about applying the funnels to like organic social content, is it's not just I'm going to talk about marketing.
4:07It's I'll go wide on some topics. And then if I want people to understand more about me, I'll have some topics that are more talking about my business or case studies and things like that or sharing stories around my business. so I think Alex bringing this up he has a newsletter called Marketing Examined I thought it was well explained I got hit up by Darshan from YPO yesterday guess who gave him your number and then the first thing he texted me he was like did you see that content that someone posted about you and your clothes on Instagram and I was like yeah I saw it someone sent it to me I saw it late in the game but I think it had like 60 or 70 thousand likes and you left a comment I saw that you said I don't wear that many nice things Yeah.
4:48And, um, he was, that's wide content that appealed to everyone. But what's funny is we did analysis. I've forgotten how many social profiles I posted about my posted about it on X on people who are selling stuff online. And we did an experiment. We found that people who post, uh, beginner content, that's more broad and applicable to everyone. It actually generates the most views and most followers. And when we were serving people on what caused them to actually purchase, the beginner content got people to learn about the influencer and it made them follow the influencer. The advanced content got them to convert into a customer.
5:29Bingo. There we go. See, that's why we should talk about relationships. We should talk about, you know, politics. Let's go. Let's start with your relationships, Eric. Let's start with this one. No, no, no, no, no. What do you want to start talking about with your relationships? Hey guys, if you want to hear us talk about our relationships, politics, and things like that, leave us, tweet at us, tweet at us, tweet at me more so because Neil doesn't respond to you on Twitter. And I don't have tons to discuss on those topics. You have a more entertaining life, let's just say. Yeah. I mean, you know, if you guys want it, just go ahead and tweet at us and we'll see what we can do.
6:01I got to take a minute to tell you about the Agency Owners Association. This is a peer group for agency owners, think YPO or EO, but for agency owners. And I just wanted to read you a couple of testimonials. So this first one comes from Carrie and we asked her, what do you like most about the group? She said, having a group of people to discuss and bounce ideas. The leads are great too. Yes, we share leads in this group as well. This one from Alian, he says the ability to really post whatever I want and need. And the group responds, great experience members, getting a lot of insights from conversations with other members, getting a lot of value from sessions from Eric, getting advice from others as well.
6:34And so if you want to grow your agency faster and you want a peer group to do so, just go to marketingschool.io slash agency. This is a group that both Neil and I created. And our hope here is to create a vibrant community of agency owners and do a lot more with it in the future. So again, marketingschool.io slash agency, and we'll see you inside. I want to talk about the secret organization that Steve Jobs created in Apple. Do you know about this organization? Never heard about it until now. Okay, so, all right. Big companies move slowly, but Steve Jobs had a unique way of making sure Apple operated as quickly as a startup.
7:07His secret, it's a group called the 100. The 100 was an elite group of Apple employees chosen by Jobs himself. It wasn't the 100 most senior people necessarily. It was the top 100 people who could get things done. As Jobs put it, my job is to work with the top 100 people. That doesn't mean they're all vice presidents. Some of them are just key individual contributors. So when a good idea comes, my job is to get the ideas moving among that group of 100 people. The main event for the top 100 was an annual off-site meeting with Jobs and the 100 members of his elite group. Major product initiatives would be announced to the group, like the iPod, and the members of the group would then go back within the organization to push the initiative forward.
7:46The agenda for the 2011 meeting of the top 100 recently became public thanks to a lawsuit. These meetings and their agendas were always treated with the utmost secrecy and security. The meeting rooms were even checked for secret listening devices. So here's a little portion of the 2011, and we can react to this. So it says, 2011 strategy, Steve Jobs. Who are we? Headcount. Wait, when did he die? It's been a while, dude. 2010? Because he couldn't be alive here. Steve Jobs. Steve Jobs' death. 2011. Oh, crap. Well, this is right before he died then. October 5th, 2011. Okay. So who are we? Headcount, average age, VP count, senior promotions last year, percent new membership at this meeting.
8:27What do we do? Pie chart of units, product lines, same charts with tablets, post-PC era. Apple's the first company to get here. Post-PC products are now 66 % of our revenues. And then, yeah, so I guess we talk about a lot of strategic initiatives here. I think my lesson here is to really find out who are the people that actually get things done in your company, because there are people that just make things happen, right? And just bring them on for key strategic initiatives and give them authority to create change in their divisions. This tweet is from Siava, who we met at one of the dinners, a tall dude.
9:01Do you remember? We had that dinner at that apartment. and there's a tall dude sitting next to you. Marina Del Rey or one of those places. Yeah, yeah, yeah. That was Sieva that was sitting next to you. He tweeted this. But I think this is really interesting. He works with Devin. Yeah, yeah, yeah. So it's like the top 100. It's like, yeah, this makes a lot. And you probably do this to an extent, but it hasn't been formalized. It hasn't been formalized. I have one person in every department that I know to go to to get stuff done. That you really like. Yeah. I like everyone. But you like these people a little more.
9:31Yeah, because they can get whatever I want done and done quick. And they're not always a leader of that department, by the way, to clarify. A lot of times they're second or third income, but I know if I tell them, I can get it done that day or within an hour or like super, super fast. But wouldn't it be cool if you did something like this every year? There's this elite group and then you do like a little mastermind with that group. That's kind of cool. I think we're a little small. When we get bigger in size, I think it would make sense. You have a thousand people right now? Yeah. Top 50?
10:05Nah, it's, we're growing too fast in headcount and we're doing too many things at the same time where I don't want to distract people with anything more. I don't know if this distracts people because he uses this to push more initiatives throughout the entire company. But we already have our initiatives and I have the people working on them and I just need them to get it done and nothing else. All right, that's fine. But I do think this will be useful once we go through our list of stuff that we want to accomplish over the next two years. We technically have a list of stuff that I want done by our 10 year mark.
10:32I think this is genius. just to have this group. Because also it motivates other people to want to join this group as well. And I think ultimately what happens at the end of the day is you need people in an organization and you want the best people that can push things forward. And this group sets the example. It sets the tone for the rest of the company. And so it should be motivating. And it also will expose the ones that are jealous and then those are the ones that you just, unfortunately, have to move on from. Or if they're not happy, they should figure out how to execute faster so they're included in that group.
11:02Yep. I want to take a second to tell you about my podcast co-host agency. So NP Digital. So Neil Patel Digital. What they do is they do a whole host of marketing services and they are global. They're worldwide. They have SMB services as well. They have mid-market to enterprise services as well. They cover the entire gamut. So you can just go to mpdigital.com to learn more about it. And now back to the episode. NerdWall reports$151 million in revenue, but SEO headwinds. I think we should start with that and then let's go over what you and I will think or what you and I think will happen with the SEO industry in the future.
11:41First of all, I still think the SEO industry is insufferable. But this tweet is from ViperChill. So personal finance giant NerdWallet revealed revenues of$151 million for Q2 up 5 % year over year. So basically, SEO, NerdWallet is saying, hey, even though we did$151 million in revenue for Q2, there are headwinds in the SEO industry. So they mentioned organic search headwinds, traffic headwinds, 10 times in the report and suggest Google search results have some kinks to be worked out. I'll get back to the search traffic, but first some highlights. So monthly unique users grew 7 % year-on-year. They have 22 million registered users.
12:17Let's look at the revenue real quick. Insurance business grew revenue 196 % year-on-year. credit card revenue of$46 million down 10%. Loans revenue down 6%. They saw a net loss of$9.4 million. And by the way, just so everyone knows here, NerdWallet, and you can correct me if I'm wrong, but I believe they're mostly affiliate. So they make money off credit cards, loans, and all that. They're trying to push these companies. A lot of them are direct deals. It's not just standard affiliate model. A lot of them are specific deals with specific cartels. We should talk about that more because once you do really well as an affiliate, you get the direct deals.
12:49Yeah, like I know people who are buying leads from them for four or five million dollars a month or they were when the mortgage industry was really picking up. Like just straight up, they're like, our budget is five million dollars a month. Yeah. Send me whatever you can. Look, I think a lot of these sites, look, search is getting, we talk about, they talk about, okay, search traffic pressures and headwinds are mentioned. so at the end of the day though search is just getting tougher and there's actually a related tweet to this where Gaetano talks about link building just not working and everyone's commenting that link building isn't working as well as it used to work so I just think this post from Gaetano over here so this is why link building is basically dead when it comes to SEO so Gaetano says this, he says, over the past few months I have tested five different link building service providers and the results have been wishy-washy.
13:40I think it's a combination of the following problems. One, targeted link acquisition has gotten way harder. The golden era of link building might very well be over. Two, links are less effective than they used to be. Now they still work to an extent, but you need to get way more links at higher quality to be successful. Three, link providers mostly just want to get paid. They will pitch you mostly low quality stuff so they can say, wow, we got you five links this month. But as an SEO, you must really be asking yourself, does a backlink like this actually matter. And then four, here's the last point, and we can react to this.
14:09Digital PR companies suck. They're expensive and annoying to work with. Most SEO managers would rather just build links. Working on PR requires a collaboration with brand and comms teams, which is a huge headache for SEO, just as layers of complexity that we don't want to deal with. And then all these people respond and they're like, basically, they're agreeing. The Black Friday Cyber Monday weekend is where systems get stress tested. Traffic surges, inventory moves fast, and every second counts. you need a platform built for the moment. That's Shopify, the commerce platform behind millions of businesses and 10 % of all US e-commerce.
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15:11Sign up for your free trial today at shopify.com slash marketing school. That's shopify.com slash marketing school. Go to shopify.com slash marketing school and make this Black Friday one to remember. You can build a good digital PR team. He is right though. You need to communicate and interact. It's a pain in the butt. It is a pain. We do it. It is a lot of work and it's expensive on the man hours. Yeah. This guy Devin over here responds. He says, I haven't seen a direct impact from backlinks in like 6 to 12 months. To be honest, it sucks. I paid over 70K in backlinks over time. So I have my freelancer preferences.
15:42That's a lot. They bought 10 link inserts at$80 a pop from the freelancer I use. And the page hasn't moved in 30 days. So that goes back to what we're saying. SEO is getting harder. And we're not saying don't do link building. It still works. You need links. You actually can't do it. It works for our clients. It works for your clients. But the thing that people forget about link building is they believe that you just buy links in your ranking skyrocket. That's no longer the case. It hasn't been for many years. It's links in combination with many other factors. If the algorithms aren't as reliant on links as they used to be.
16:14But if you have the other factors and you don't have links, we're not seeing rankings do that well. Yep. All right, guys. So that's it for today's episode. MarketingSchool.io slash agency. If you want to grow your agencies faster, that's our little community. in fact Neil do you want to come to the next session next week are you in town next week depending what time I'm driving home but yeah alright we'll figure it out so this is when Neil and I will jump in every now and then every month or so and we'll have guest speakers and all that and you have an entire community of people all trying to grow we're talking seven eight figure agency owners six figures as well and yeah that is it for today please don't forget to rate, view, subscribe and we will catch you tomorrow Thank you.
