In short
Former football agent Jim Erward explains how football really works behind the scenes, focusing on what players say to agents during relegation battles, why loyalty is rare, how agents/commissions shape decisions, and the darker “criminal element” around the industry.
Guest backgrounds
Jim Erward is a former football agent who managed players across the English pyramid and later shared stories from his career. The host is a long-time football commentator/fan (Flav) who interviews him and adds fan perspective.
Key claims
When relegation looks likely, players immediately phone agents for contingency plans and offers. Players rarely “love the club” in the way fans do; they prioritize career reputation and maximizing money. Agents push for the highest commission opportunities, so top clubs can be disadvantaged if they can’t match wages. Contract “honouring” is often unrealistic because better deals and improved terms are always possible.
Notable examples
Ashley Williams’ rise (including a deadline-day Wales-to-Cardiff/Swansea switch) and Erward’s early “Friends Reunited” outreach; the John Carew–Milan Barros swap deal (mentioned as a bizarre story); a criminal intimidation story involving Phil Eiffel at Stevenage.
Written by AI. May contain mistakes. Listen to the episode to check what was said.
Chapters
Tap a time to open that second in VOThe Dynamics of Talent Management
0:31 to 0:57
Discussion on the evolution of talent management in sports, including reality TV.
“Build your own multi-view, choose up to three streams, and follow player spotlights.”
The Dynamics of Talent Management
2:35 to 4:25
Discussion on the evolution of talent management in sports, including reality TV.
“Yeah, just, I mean, when it comes to talent management, you know, there's big fees, there's big commissions up for grabs.”
Players and Relegation Conversations
4:25 to 8:12
Exploration of the types of conversations players have with agents during relegation battles.
“Yeah, no, I don't think I've ever needed one.”
Contractual Obligations in Football
8:12 to 10:40
Insights on how players view contracts and the implications of loyalty.
“or certainly not the Champions League, Europa League.”
Club Financials Impacting Player Decisions
10:40 to 13:05
Analysis of how club finances affect player negotiations and decisions.
“No, I mean, I can't remember the intricacies of that deal, but I do remember thinking, God, Harry's really screwed up here or his brother's really screwed up here.”
Understanding Player Motivations in Football
14:00 to 19:45
Explore the financial and emotional factors influencing player decisions.
“And the LA won in LA, which is kind of subterranean.”
The Role of Agents in Football
20:22 to 28:00
Gain insights into how football agents advocate for players' interests.
“So obviously one of my long-term clients who you're aware of is Jimmy, Jimmy Bullard.”
The Journey of a Football Agent
28:00 to 31:20
Learn how an aspiring football agent navigated the early stages of his career.
“Remind me to come back to that story about criminal element because it goes back to that.”
Signing Ashley Williams: A Turning Point
31:20 to 38:00
Discover the pivotal moments in signing Ashley Williams and the challenges faced.
“town to stockport county right and that was for a 40 000 pound deal or euros deal was it Yeah, I'm just looking on transfer mark now.”
The Impact of Bigger Agents
38:00 to 42:00
Explore the competitive nature of football representation and the impact of larger agencies.
“It doesn't matter if they're a nice guy.”
Show all 14 chapters
Ashley Williams and the Transfer Window
42:00 to 43:02
Learn about a personal experience with a transfer deal involving Ashley Williams.
“And he goes, Tim, have you any news on Ash?”
The Dark Side of Football Representation
43:02 to 45:27
Discover the criminal elements that can surround football agency.
“Jim, I need to talk to you about Milan Barras.”
High Opinions and Memorable Moments
45:27 to 49:11
Explore the importance of confidence in athletes through anecdotes.
“When Phil Eiffel didn't quite make it at Spurs, stories sort of came out about him having quite a high opinion of himself.”
The Swap Deal Failure
49:11 to 53:34
Unpack a unique experience of negotiating a swap deal that went wrong.
“Before I let you go, thank you very much, Jim, for your time.”
Transcript
Automatic transcript. May contain errors.0:01This episode is brought to you by Google Chrome. You think you know a browser, but Gemini and Chrome? That's new. It can help you with practically anything on the web, like restoring a vintage motorcycle from a 50-page restoration block, or finally break down that long article you've had open for weeks. Gemini and Chrome is here for it. Ready to make anything online make sense? There's no place like Chrome. Check responses set up required, compatibility and availability varies 18+. This episode is brought to you by Fox One. Watch all 104 matches of the FIFA World Cup live in 4K for just$19.99 a month with three days free.
0:38Build your own multi-view, choose up to three streams, and follow player spotlights. Stay on top of every moment with live stats, highlights, and instant replays. The FIFA World Cup, streaming live on Fox One. Offers a subject to change. See fox.com for complete terms and conditions. They say you can tell a lot about a person by the contents of their freezer. So, what does a bottle of Jägermeister say? It says you have standards. You don't cut corners. And you like your Jägermeister shots the way they're meant to be enjoyed. Ice cold. As for the frozen taquitos and mystery leftovers, we'll keep that between us.
1:13Drink it cold, or don't drink it at all. Jägermeister. Damn, that's cold. Drink responsibly. Jägermeister liqueur 35 % alcohol by volume. Imported by Mass Jägermeister, US White Plains, New York. Hello and welcome back to another episode of The Lab. This one is a really honest conversation with a former football agent, Jim Erward, about what the game is actually like behind the scenes. We talk about whether footballers truly love their clubs, what players say to agents during relegation battles, why loyalty in football barely exists anymore, and how modern players are pushed to think about themselves first.
1:48Jim shows incredible stories from his time as an agent, including signing Ashley Williams through Friends Reunited, the reality of dealing with young players and ambitious parents, intimidation and the criminal element around football, and the bizarre John Carew-Milan Barros swap deal, which, well, listen to the podcast and you'll find out. This is funny. I think it's cynical. I think it's surprisingly emotional in places and probably one of the most revealing conversations we've had about how football really works. Thank you very much, Jim. and if you enjoy the podcast, please hit follow.
2:35Sorry, you were saying, Jim. Yeah, just, I mean, when it comes to talent management, you know, there's big fees, there's big commissions up for grabs. So there's agents always going to slip around that, you know, and kind of what we find, like we built our business, what I was saying to you a minute ago, like going from sports and we still got sports people to reality TV. And then some of the bigger agents were very snobby around that. You know, they refused, you know, because they represent traditional talent, big name talent. The big name talent didn't want to be suddenly lumbered with a Love Islander.
3:09that when Love Islanders were making 2X, 3X the commissions these traditional talent had been making, then all these bigger agents have come calling. So, you know, instead of dealing with sort of other sort of similar field, we're now dealing with the likes of CAA, some of the biggest agencies in the world, you know, now coming for reality TV and everyone's making a grab for social media influencers. So we got a pump on them. We've done okay. but now it's trying to try to uh compete with all these big boys just reminded me of a conversation we had years back jim a long long time ago and i was like well when when are you gonna represent me and you said you'd let me know and it's that was like 12 years ago well do you know the funny thing well the funny thing is don't think i haven't forgotten how we used to tease you content we used to call you the content monkeys in the back correct yeah yeah we didn't i didn't know what you were doing you know just creating content these guys are taking the piss but um but uh but now like half of you are famous i keep seeing you everywhere like james alcott and rory and all these other guys have done tremendously well and you've made your talents pay for you which is great there was tons of money available i came to one of you recently and you said speak to my agent i went i can't believe it it's all gone full circle i wonder who that is i think that was i think Yeah, no, I don't think I've ever needed one.
4:32But yeah, a couple of the sort of Ball Street alumni have done incredibly well for themselves. It's good to see. It's really good to see. I love it. Yeah, absolutely. And do you know one of my favourite things, Jim, was asking you questions about your time as a football agent and just what that world was like. And I was just thinking, obviously, you know, that Spurs have been in a bit of a desperate situation this season. Could you, just off the bat, do you think there were conversations, what kind of conversations were players having with their agents? Would you imagine if you had to guess? Now?
5:00Well, I mean, as we record, we're playing Chelsea tonight, but the likelihood of us getting relegated is less significant than it was a week ago. But if it looked likely or it was a possibility that it was on the cards, what type of conversations were players having? Well, I would imagine the only thing that's stopping any players... Well, okay, let's go back a couple of weeks. Yep. every player in that squad will be on their phone to their agents if this club go down what's the plan what's the contingency get me out of it who are we speaking to you know what I mean that would have been absolutely rife throughout the squad last month so right even when they're supposed to be pulling together for well outwardly facing you know this is the conversation outwardly facing of course yeah you know they get interviewed and you know if they were to be arsed if you were to go down next season you know Of course, they can tow the party line.
5:58No, my future's with Tottenham Hotspur, all the rest of it. But absolutely, they would be on the phone call 15 minutes later or 15 minutes previous to that interview saying, what's happening? What's the latest? Anyone come in for me? A million percent. The only thing now, to caveat that slightly a little bit, is whether the new managers come in and restored a bit of belief in those players and the fact that obviously Tottenham have kind of improved their situation. The desperation might not be as peak as it was a month ago. That's for sure. So Deserby might have come in and, you know, the majority of the players are probably thinking we're going to stay up here.
6:36Okay, let's stay and honour the contract. But I would imagine, you know, one player who I think, you know, when you and I were speaking back in the day, I used to kind of teach you about Harry Kane. Yeah. And I was proved right on that. I think your big Mickey van der Ven, you know, obviously a month ago when the Tudor stuff was going on, like his agent is on the phone to the biggest clubs in Europe. Who's going to take him? Who's going to take him? I would imagine that's still the case. And I know that you won the European trophy last year, but you still finished in a really bad spot in the league.
7:09You're finishing in a really bad spot in the league this season. Mickey van der Ven is probably, I'm too good for this club, you know. and he would be on the phone to his agent, what's happening? And I think even De Zerbi coming in, he's probably going to be, he wants to be playing Champions League, right? Like all these players. Like I've said to you before, Flav, you know, I don't know if you remember what I always used to say to you. Like when I was an agent, unfortunately, I had to kind of start at the bottom and it was, you know, a lot of non-league players. Non-league players want to go and play in League 2.
7:39The League 2 players want to go and play in League 1. The League 1 players want to play in the Championship and the Championships want to play in the Premier. Now, once you're in the Premier, there's leagues to that. You know, if you're playing at Sunderland and you've had a really good season, there's a good chance those players at Sunderland are, any of the top six players come in for me. And if you're at the top, you know, back in the day it was Man United when you and I used to speak, those top players at Man United would be, any chance of Real Madrid come in for me. Players just inherently want more.
8:07So I would imagine there's a lot of players in that Tottenham squad who feel they probably belong in the Champions League or certainly not the Champions League, Europa League. They're obviously not going to get that with you guys next season. Whoa, whoa, whoa. We're going to be a force next year. Don't you worry about that, Jim. I'm talking about playing next season now. You've got to remember, football stories are very short. They're very short. They don't look two seasons down the line. They look at next season. Well, maybe don't sign the contract then. Maybe don't sign a five-year deal on 200 grand a week if you don't want to stay.
8:37Now, who are you talking to? Are you talking to the agent or are you talking to the player? I'm talking to anyone who will listen. Get up a bit. Well, that's the question. It's like, you have a five-year deal. I mean, is the idea of honouring a contract in football just ridiculous in a practical sense? Yeah, absolutely. Yeah. I mean, it's so difficult, isn't it? Obviously, every player is different. And some players will be thinking, God, I could get shipped out here. And they'd love to honour the contract. But the players that start to do really well, they want that bigger contract because there's always a bigger contract, mate.
9:19There's always a bigger contract, you know. And, you know, certainly if they've signed a five-year contract and they're two years into it and they're, you know, either the best defender in the team or, you know, they're getting a load of assists, they're going to be on the agent. Okay, well, what's happening? Are we getting a new improved contract then? Are we getting a new deal? You know what I mean? So, again, if you think in modern history, players have actually honoured those contracts. I can't really think of many, you know? Yeah, I mean, the last time we properly spoke, I don't think Kerry Kane had left the club then.
9:54And he was in the middle of this. What did you think of the deal that he's... The story goes that his brother was representing him in a conversation about a renewal of a contract with Daniel Levy. and he signed a six-year deal with no break clauses in it and performance-related increases in wages and whatnot, as you'd expect. But as you remember, you probably remember, Harry Kane was stuck with Spurs. Three years into that six-year deal, he tried to get out. Daniel Levy wouldn't allow him to, and he ended up staying at another two before moving to Bayern Munich. Is it important that players don't hire their brothers to negotiate contracts with them?
10:31You can go back even further. Remember Nicholas and Elka did it and he hired his brothers. Yeah. I can't remember. I can't remember if that went well or not. Probably not. Yeah. No, I mean, I can't remember the intricacies of that deal, but I do remember thinking, God, Harry's really screwed up here or his brother's really screwed up here. So, I mean, just circling back to when you and I were talking, I think you probably matured now as a fan and a little bit more cynical. As you get older, you get more cynical, right? And I think when I was speaking to you, I don't think you could fathom what I was actually saying.
11:07I think you thought I was kind of sort of rage baiting. I thought you were trying to wind me up, yeah. Yeah, like an early Jason Cundy or his property Rory. No, and that wasn't the case. You know, I remember kind of saying, look, if Harry could get a better offer, he would go. And I think, you know, with your Tottenham, with your fan spectacles on, and let's be honest, most fans who aren't sort of as intricately linked to the industry that you and I are, they have their blinkers on and they want to believe that their superstars are absolutely, you know, loyal to the club to the end. Yeah, you want them to be in love with the club that you're in love with.
11:52That's ridiculous, isn't it? Which is never, ever going to happen. You know, I say never, ever, but very, very rarely. I mean, you look over the road and you probably won't like me mentioning it, but, you know, look at Arsenal. I mean, Saka is probably a good example. He's a product of the Arsenal youth team. He probably does love the club. And Max Dowman's another one. But, you know, if a Real Madrid or a club that was PSG were kind of winning week in, week out, and they could quadruple their contract, there's a good chance they'd go, you know. And that's just life. That's just how footballers operate.
12:31Jim, do you think we were hamstrung by Daniel... How much do you think we were hamstrung by Daniel Levy's unwillingness to match the wages that our big clubs are? You know, they're rivals, if you like, in the big six, if we're even a part of it anymore. Like, players must know that Spurs aren't going to pay the wages of Manchester City, Chelsea and Arsenal. So would that be a stumbling block of even making contact with the players? our agents are in the way to say we're not even going to talk to you Tottenham because we know we can get at least 30 % more at Chelsea 30 % more at Arsenal are we starting from a disadvantaged position?
13:08Yeah, you're definitely starting from a disadvantaged position absolutely, 100 % because if I'm the agent ultimately I want to make as much money for my client and the reason I want to make as much money for my client is obviously because they make me the most possible commission So if there's three clubs in for a player who I represent, and I know Tottenham's one of them, unless Tottenham are competing with a West Ham and a Sunderland, for example, then really, yeah, why am I going to entertain that? I'm going to speak to Man City, so I'm going to speak to Arsenal. So you might not get across the first conversation.
13:47you know now having said that they're obviously going to elicit an offer from you and they'll see what that offer is but you know if they've got Man City and Arsenal at the table then it's not going to end well for you guys it's almost like a benchmark this is the lowest you're going to get yeah I mean the one thing I say is obviously you know you go to Tottenham Hotspur Stadium and it's incredible it's It's the second best stadium I've ever been to. It's just from number one. And the LA won in LA, which is kind of subterranean. Really? Yeah, unbelievable. So there is lots that Tottenham offer.
14:30You know, the training facilities haven't been in a long while, but meant to be second to none. And while that's all important, let's be honest, what it all comes down to is what can the club offer my player financially? Because that's ultimately what it's going to take to get my player there. I was doing a podcast this week and was talking to a Palace fan and we were talking about players and how they represent their club. And I was listening to him talk about his players and I was thinking, like, mate, I think he thinks that some of these Palace players love playing for them. And I've come to the position now as I'm much more learned in the world that don't fall in love with any of these players.
15:09Like, I'm so much more cynical than I was. Yeah. Because I've seen it play out. And I don't just mean about, I don't just mean something as light as, you know, I want you to stay for as long as, you know, play out your entire career, your best years with Spurs. I'm just meaning that these human beings don't feel anything like we feel for our football club. And why would they? How could they? We expect van der Ven to love Tottenham and die for the shirt and whatever it does. He might love Tottenham in that moment because it elevates his career, but when he's busting the gut, it's about preserving his reputation, I think.
15:46Preserving his reputation and making as much money in what is still a very true career. Now, look, when people say that, it's not as if after this job, they're going to have to go and get a job at Waitrose. We understand that, but they're trying to create generational wealth and they're trying to maximise as much money as possible. And why wouldn't they? But, you know, going back to the point you're making, you know, you only have to, you don't even have to look at modern football. You go back a few years and look at Wayne Rooney. Now, Wayne Rooney was never going to stay at Everton, even though he was an Everton fan, right?
16:19But, okay, extrapolate that. And then you have someone like Stevie Gerrard, right? You know, Stevie Gerrard was born bread scout, a Liverpool fan, won practically everything with Liverpool, right? And I don't know how it didn't happen, but I think he has spoke about it quite a lot. But him and his agent were entertaining offers, right? And they're not doing that because they support Real Madrid. They're going there. Or Chelsea, because that was where it was. It was going to go to Chelsea, wasn't it? Yeah, Chelsea, right. And when Chelsea was sort of splashing the cash like it was going out of fashion.
16:49And they were winning and probably more, well, they were certainly winning more trophies than Liverpool at that time. So I think, yeah, I think trophy, that's to be fair, to give the players, I think they also aspire to win. have trophies in the cabinet at the end. And again, that's probably very pertinent to Harry Kane. I guess when you get to a point where you have more money than you can spend, it generally becomes about ambition if you're that kind of human being. Yeah. And again, let's be fair to Harry. That's probably what it came down to. I mean, if anyone or any player from recent times would have stayed with you guys, maybe it would have been Harry, but had you won stuff when he was there.
17:28you know but you came close obviously a couple of times and maybe that might have made the difference let's give him the benefit of the doubt he seems like a and all reports i have that harry's a really lovely guy yeah i don't apart from he doesn't need the money but i think his one may not have been about money may have been okay look i want to have i want to win something and i need to get some stuff in the in the cabinet i i don't i don't think anybody truly blames harry came for especially because he would have i'm not sure we would have been as bad as we were if he would have stayed but he gave a lot to the club and if you're being sensible about it the fact that he moved to Bayern Munich as opposed to Manchester United which he could have done in the Premier League shows that um I think he still had us to some degree in in mind when making that decision because he could have gone anywhere and we've seen he's the best probably the best number nine in the world um what is it that is there things about footballers that perhaps fans don't understand like because we've talked we always talk about them in a kind of cynical way that they're out for themselves that they want to get you know they want to get the most amount of money as possible and often like especially when agents are in are sort of connected into that conversation the word greed comes across but is it like are they are they aware that this is a short career that they have to take every opportunity that in order to preserve their long-term financial well-being and that of their kids and maybe even their kids after that that they've got to put themselves forward and actually it doesn't it isn't necessarily about greed it's more about fear of not taking advantage of the opportunity they have well imagine buying your kid a toy only to find the batteries aren't included or buying furniture but missing the tools to build it frustrating right now imagine the exact same feeling but you're paying way more that is what buying business software usually feels like fragmented disconnected and incredibly expensive Odoo completely changes that.
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20:08Stronger is right around the corner. Come see the new look for yourself at 1163 East Ogden Avenue and join today for just$1 down. Planet Fitness. We're all strong on this planet. Let me answer that in a different way. So obviously one of my long-term clients who you're aware of is Jimmy, Jimmy Bullard. Are you still with him? Yeah, yeah. Yeah, still with Jim and still look after Jim. Next, you want to shoot with him today, funnily enough. But anyway, so by the by. But Jimmy, while he was obviously never at the biggest clubs in the world, he gave me massive insight into what it's like to be a professional footballer because let's be honest, most of us in and around this business of failed footballers, I mean, I'm certainly one of them.
20:57And God, I look back and think I'm so glad I didn't make it because A, I wouldn't have earned enough. Even if I made it, it would have been the very, very lower levels. Wouldn't have had enough money. And B, I don't think I was ruthless enough because from what Jimmy tells me about himself and about all the stories I've heard, you have to it's all about self-promotion whether it's in the dressing room you have to be heard you have to put yourself first you have to kind of put on this fake it's all you know like bravado you know to survive in these dressing rooms and I think that's the same in their careers they kind of even though they might not be like that and they might have nice parents and all the rest of it if you if you do not pipe up if you do not speak up the clubs will take advantage of that And it kind of reminds me of some of the stuff I hear from Gary Neville, you know, and the old United boys and how Fergie pretty much pulled their pants down because they didn't have it.
21:53I think Gary never had an agent or something like that, and they got their pants pulled down right or certainly didn't get their true value, I think is kind of the rhetoric that comes out from those days. So I think even though some of the players are inherently and intrinsically good people, the business, the industry means you have to make out you're the best. You have to take what's yours. And those who aren't comfortable doing that are certainly going to want to point an agent as soon as possible because that person can be that person going in saying, you know, Gary Neville was the best right back in the world.
22:35He's done this before. He's done that. Gary Neville might not be. It doesn't strike me as someone who seems backwards and coming forwards. But you understand the point I'm making. Some of these quieter lads, they need to have that aggressive agent. someone like Jimmy, Jimmy, I wasn't Jimmy's football agent. He had another one, but he went in with his dad, who was like an East End landlord. And imagine negotiating one of them. Didn't he do well with a Hull contract? Yeah, there's a, there's a, there's a, there's a, I think Jimmy is agent and the dad went up to sign the contract at Hull. And this is out there, this is a podcast.
23:13So I'm not letting any industry secrets out here. And basically the contract they kind of thought they were going into sign came in. And I don't know the exact figure, but the exact figure put down was a lot more than what had been verbally offered and what they'd come up to sign. And Timmy was about to say something. I think the old man gave him a massive kick under the table. Yeah, yeah, yeah. Keep yourself to yourself, son. I think he said it was another zero in the end. I think it was. No, it wasn't that. I think it was like a 52 grand contract. And I think, I don't know. I think they'd agreed around 40 or something like that.
23:47It wasn't six figures. But yeah, but yeah. So yeah. So I think kind of intrinsically the people, they're not, not, not all the players are assholes. Do you know what I mean? That's just, just how can they be? I mean, they're talented. They're extremely well paid, but if they can get paid more and if they can hire an agent to, to get them as much more and be as aggressive as possible for them, then absolutely. You've got to have that in this. You just have to, because people like Levy will just eat you for breakfast. Absolutely eat you for breakfast. Yeah. They're scapegoated agents, aren't they?
24:25They're scapegoated. And no doubt they probably have a role to play in all this, but the clubs would take advantage of, of young players or players that didn't have agents who understand the workings of a business deal and a contract. because these are kids that don't have that. They're young kids typically who all they want to do is play football, perhaps don't have an education. You need someone to represent them fairly in that room, right? Absolutely. And that's what's hardly ever heard. Whenever you're kind of hearing about agencies, invariably they've got their snouts in the trough. And yeah, of course, as I said to you before we start recording, where there's money, there's going to be people who look to take advantage of that.
25:08And that can have a criminal element as well, which we can maybe touch on in a minute. But, yeah, I mean, again, you're absolutely right. Invariably, the best players in school are probably getting the worst grades because their talents and their times are being pursued, pursuing their talent. So, absolutely. How can you seriously expect to put someone like that in a room with Simon Jordan or a Daniel Levy or, you know, it's just a total mismatch. and the other side of the ages as well you know again certainly when I was doing it when the player gets released I mean that's the one thing that kind of irks me about Gary I never had an agent why did I need one but if you release Gary if Gary was released or just didn't make the grade who was going to help him find a club alright Neville Neville could have done because I think it was a berry at the time but you get the point I'm making you know my job is to sort of support them when it doesn't go so well or my old job was an agent So what would you then have to try and be in your best interests and the players' best interests to be essentially for you to try and find a new club?
26:11What does that entail? Is that calling up? Obviously, the dream then from the agent's point of view, not the dream, but the backup plan, the contingency plan is, okay, you're going to have to go down to come back up. And obviously, there's a lot of players who've successfully achieved that, you know, gone back down the league and then successfully bounced back. and certainly again back in the day, there's a lot of players who certainly used to come through lower leagues and probably Jamie Vardy's probably the best one of recent years and obviously the Ian Wrights, the Stuart Pearces. Back in the day, there was lots of them.
26:45So from my point of view, when I was doing it, it wasn't the end of the road if they were released. My job is then to find them an opportunity where they can showcase the obvious talent they've got. But that doesn't often end well. I mean, I had a couple of lads at Arsenal back in the day you know and they were obviously trained at London Colney and all the facilities and everything and then I remember one lad he came out and we we got him a trial and he ended up at Rochdale but obviously you know training at Rochdale and then going to do it in Rochdale isn't quite the same as having a glorious youth youth career at Arsenal and often it doesn't work out so that can be expensive in terms of time resource and all the rest of it and it doesn't always work out but that's obviously the other side of the job that the agent's there to do try and find them other opportunities to to showcase any talent they have got was you um jim was you sort of was you looking for that the right mentality in the players because if you're dealing in that world where you've got i remember the names of these super agents now but um he's the pina zavari or something to harvey yeah so he's obviously operating with the world's biggest stars but when you were operating i guess you were having to find opportunity look for good players that maybe didn't have representation and then talk to them and figure out whether they had a good personality or we to be honest i was just looking for any player that could make me money who's your first player how did you find him my first well this i will claim full credit and it's actually helped me um in later life um but my first player was a player called kevin betsy rings a bell kevin betsy now i can't even remember what bloody club he played for but i've got a better story all right on how i reached out to them because the there was really the traditional way was you get introduced by a player but i didn't have a player who could make any introductions to me to me so i was kind of starting from ground zero really so a lot of the time you go to resi games um so i used to spend a lot of time at stevenage football club where Tottenham used to play on Monday nights, which kind of leads me on to another story.
28:56Remind me to come back to that story about criminal element because it goes back to that. But then, again, what you're kind of doing there is you're waiting for the players to come out and, you know, back in the day, it was give them a card. You know, now it probably goes, here's my Instagram, follow me on Insta. But here's my card. This is who we are. But you're there till 11 o 'clock at night because the players come, you know shower and take their time and you know they're in no hurry come out with the wash bags and here's a card and yeah you know complete one in 15 you might get a meeting so i was like okay i need to get a bit creative with this so i used to spend days and days and days going through the bbc sport website which would give me all the squad and all the squad names now before facebook there was a site called friends reunited and only some of your listeners remember this well i do i remember it yeah so friends reunited so I would then find someone like Kevin Bexley like anyone called like John Smith you know you're kind of screwed but anyone who kind of had a name that stood out like Kevin Bexley I'd look on friends reunited and it would then you could connect with him if you paid your five pound membership for the year and you could send him an email so I did that And then it worked with a player called Ashley Williams.
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30:15So Ash was kind of my first big player, really. Like he, I contacted my friends at United. We met at Telford Motorway Service with his mum and dad, Lynn. Hold on a second. So are you the only agent or one doing this at the moment? I'm claiming, I'm claiming. I'm pretty sure I was the first. I mean, listen. Do you remember roughly what you said to Ashley Williams? like was he agent less or it would have been a a very a very short spiel i think along the lines of ash hi i'm this agent i'm hungry because basically i didn't have any other place to say that i was managing but i was basically i think i was selling my passion and hunger to come in because i didn't have anything else to to sell a bit like jerry mcguire yeah it was kind of jerry mcguire but without the contacts like i literally really didn't have much to offer i'm not sure i've got much these days but i didn't have much to offer them didn't have many contacts so i was kind of just saying look just give me a chance and i'll do all i can for you um so i went and met his mom and dad at the services and he just signed from um hence for town to stockport county right and that was for a 40 000 pound deal or euros deal was it Yeah, I'm just looking on transfer mark now.
31:35Hensford, this would be in 2003. God, Hensford to Stockport County. God, yeah, there you go. 23 years ago. Bloody hell. And yeah, so Ash was another player I'd signed. So I can't, I think, how did I sign him? So I was quite, like now, nothing's really changed, mate. 2026, you still got to get creative. You still got to find different ways to meet the talent and find an excuse to get in their inbox or get a little bit of FaceTime and be passionate. and that's what I always was and that's what I always will be. I was passionate about doing a good job for him. Could you talk us briefly through that sort of how, because Ashley Williams, I mean, if you don't, because we get lots of American listeners to this podcast and they might not have heard of him.
32:16They may have done, but he played in the Premier League for Everton. He played for Stoke. He was a Wales captain. Yeah. Yep. So you've taken him on. He's gone from Henderson to Stockport. How long was you with him and what happened? Right. Well, I think this is really, Ash kind of encompassed my whole journey. It kind of encapsulates my whole journey as an agent, like exactly how I've just started, how I would sign them, right? And then how it all ended for me, kind of all ends with Ashley Williams, actually. So got in with Ash when he was young and, you know, I didn't do the Hensford deal. He kind of did that off his own back and off his own talent.
32:55And then met him straight away. He was just a stand-up guy, you know, just a nice guy. Going back to what I was saying, not all footballers are arseholes. Just a really super kid and, like, talented and doing well at Stockport County. And, God, the aspirations were – his aspirations were up there. Like, he wanted to play centre-back for England, right? And long, boring story short, Dean Saunders called me one afternoon who was working for John Toshak as the Welsh manager. and he said, has Ash got any Welsh heritage? Williams is a Welsh name. Yeah, and his mum, Lynn, said, yeah, like, I still remember her day, her voice so strongly, like this real strong Brummie accent.
33:39Yeah, his granddad's Welsh. And then I spoke to Ash and I kind of remember that conversation as well. He said, no, all due respect, Jim, I don't want to play for Wales. I want to play for England. And I'm like, Ash, I love you. There's no bigger supporter than me, but you're, you know, playing in League Two, you know, if you get to the Premier League, you're competing with John Terry, Rio Ferdinand, Jonathan Woodgate, you know, Ledley King, Sol Campbell. You know, they're the only ones I can remember off the top of my head, you know. So I said, look, if you play for Wales, there's a really good chance that Cardiff, because practically back in that time, if you played for Wales, Cardiff would sign you.
34:17It was just kind of an unwritten rule back in the days. I said that Cardiff and there's this team who are up and coming, in Swansea they might be interested in you anyway exactly like that he took my advice played for Wales and exactly what happened came in we had Cardiff and we had Swansea come in for him and another kind of long-winded story which I'll kind of read that very quickly it was a transfer window deadline day and in the morning Cardiff looked like the favourites Ash was flying back from Welsh International and I think then he was parked on a he was parked somewhere in Wales right and And he literally turned left to Cardiff, turned right for Swansea with about an hour to go.
34:56And then Roberto Martinez got on the phone to me and kind of said, look, we want him. We'll do everything we can. We want. So they put a better deal on the table financially. So he ended up turning right, went to Swansea, did the paperwork in a mad rush with about five minutes spare. Bang, did it. Anyway, I'll kind of fast forward a little bit. So he's then playing in the championship. and like I said to you earlier in the call, when you're playing in the League Two, you want to play League One or make the jump to the Championship. Soon as Ash started to do well in the Championship, he's like, Jim, is it, you know, the Prem, anyone in the Prem interested in me?
35:32And obviously, Michael, I'm like, I've got a really good centre-half here. I've got the Welsh captain, I think it was captain Tom, but it was Welsh centre-half. He was playing, like, you look at his record when he played Swansea, if it's still up. I think he played like 46 games every season or however. Yeah, he was there for a while. He played 203 games. Yeah. so effectively playing every minute he was available. Yeah, his first couple of seasons, I don't think he missed a minute. He was just like on it. And of course, my job's there and I want to get him to the Prem. This could be my one that makes the money.
36:00And I'm speaking to all the scouts and, you know, they would say, oh no, we don't think he's big enough. You know, that was pretty much all the feedback I got. Don't think he's big enough. You know, and I think... What did he stand at, like 5 '10", or was he 6 '0"? Well, I don't know. Maybe that will tell you as well on your site. but he wasn't 6 '2", he wasn't 6 '3". Do you know what I mean? Like Woodgates, Ferdinands, that's what kind of everyone wants, that big, you know, again, Mickey Van Der Vens, Gabriel Salibas, you know, the big, strong, strapping centre-halves. That's what a club's always looking for.
36:31When they're looking for a centre-halves, they never come to you and say, I want a 5 '10", do you know what I mean, centre-halves. He was just six-foot, just six-foot. There you go. Okay, no scouts ever asking for a just six-foot. They want six-foot-two, quick, strong, good in the air. So I had a bit of a sales job on my hand. And then at the same time, as he's doing well, I always thought it was Rio Ferdinand, but I did something at Ball Street with Danny Gabadon. And Danny Gabadon told me it was him who put his arm around. I always thought Rio put his arm around. He said, who's your agent? And Ash gone, oh, Jim Irwood, Galaxy Sports Management.
37:03Never heard of him. Come with us. Come join the big boys. I thought that was Rio. And then I did something. And Danny Gabadon said it was him. Kind of that's what happens as well. Like when the players start to do well, the bigger agents, It's a bit like I was saying back in my business. I mean, now it's very competitive. When you've got good players going to earn you good commission, you'll do anything you can to get into them. So they didn't have to contact Friends with United. They just called our good old Danny Gabadon, who probably got a nice little present at Christmas for introducing him to the agency.
37:30And by that stage, kind of, I'd had a few, I'd had a few, oh my God, I had Sam Sodji, who was getting, allegedly kicking the ball out after three seconds to satisfy Nigerian syndicates and getting yellow. So what chance did I have? So I was kind of the end of my tether. Me and Ash were as tight as could be when my first daughter was born and he sent me presents and I was friendly with the missus and the mum and dad. But when a bigger agent comes along who's got more contacts, more credentials than you and you can get that bigger contract, again, it doesn't matter. It all goes back to that thing.
38:03It doesn't matter if they're a nice guy. Did you feel... You lost him to a bigger agent down to Danny Gabadon who is also a Welsh footballer. And a good centre-half as well. Just to be clear, I lost him because I wasn't a good enough agent. I was going to say, is that how you sort of explained it or sort of reconciled it? Is that, of course, that was going to happen? I reconciled it. You have to be honest with yourself. And I was working at a very small age. I didn't have any resources. I didn't have the players. And it's a bit like any sales pitch, right? And, you know, if you've got Michael Owen, Wayne Rooney, Lionel Messi's in your pocket, and I've got Ashley Williams, and I'm going to go and sign the next young lad, you know, these kids are all going to turn to the bigger age.
38:55You kind of, A, that's their tip of the spear. They've got these players. But B, with that tip of the spear, with those players, they have the contacts. They have the power to maximise the career of the player like Ashley. So Ashley absolutely did the right thing by jogging me on. But the good news for me is I had one foot out the door anyway and had eyes on bigger things. But can I just, I don't know how willing you'd be asked, you'd be willing to answer this question, Jim, right? But he signed for Stoke for, so Everton from Swansea for 14 million euros, about 12 million pounds. What is an agent's cut of a sum like that?
39:39well this did end quite well for me and this and this taught me this no wonder you were so philosophical about it or what yeah no no well well okay so this taught me a very very uh important business important role in business to be a bit ruthless yourself because i kind of was that's one of the reasons i didn't make it as like an agent you've got to be ruthless and all the rest of it and ash whenever and whenever a player signs with a an agent or certainly back in my day it used to be for four transfer windows or two years or normally the two years oh wow interesting windows and then so ash we'd had for a few years he'd re he signed another two year with us and when he made that decision to go he had three transfer windows left right and i kind of I was like, you know, I'll speak to my boss, see if he can let you out of that.
40:36You know what I mean? Because that was the nice guy, naive. Yeah, you know, and I kind of did have one eye out, one foot out the door. But I remember being, yeah, you know, I don't want to hold you back, Ash. You're a lovely guy. My boss went, absolutely not. You walked into the room and said, what? Can Ash get out of that? I said, well, it would have been long lines. Look, Ash called me. He's got three years. Can we just terminate the contract? or you know and i just remember my boss like looking at me going you're soft as shit like absolutely not we're going to make him serve those three he can go to his new agent but if he makes a move or does a new contract at swansea in the next three transfer windows we're going to get x amount now this is where my funny little story oh so i was like okay fine yeah i like the sound of that Yeah, wet behind the ears.
41:28And my boss, my old boss was good as gold because I'd got a new job out in America. But he said, Jim, look, I'll cut you in on 50 % of that if that ever lands. So we've got three transfer windows, right? I remember it being we had the first transfer window was a January transfer window. Then we had the big summer one, right? And then we had another January. So first January comes and goes. I'm like, yeah, no problem. It's all going to happen this summer. It's all going to happen this summer. So I'd be out every single day where I was doing work. you know playing golf and every single day i'd come back to the sky sports transfer center uh and i was like looking for ashley williams and the summer window come and went i was like oh no i can't believe it and i was thinking oh well obviously his agent's being smart because he knows if he signs his new contract at swansea he's gonna have to pay this x amount to to our company or my old company anyway january transfer window comes it's last day of the transfer window right and i'm playing golf with my best mate and obviously my best mates knew all about this because they knew I was in for a windfall.
42:27And he goes, Tim, have you any news on Ash? And I went, no, I've given it up, mate. I've absolutely given it up. Anyway, it was worth a go. I go home, refresh Sky Sports Centre, Ashley Williams signs new contract with Swansea City. I was like, good thing. Good thing. I called my old boss and he said, yeah, don't worry, I've seen it. The lawyer letter's going in the morning. And there was a nice payment. It was the nicest payment I ever got out of being a football agent. And my ex-boss very kindly didn't have to do that, cut me in on 50 % of it. And that really helped me actually in future. Jim, I need to talk to you about Milan Barras.
43:06Yeah. No, that's good. You're good. Milan Barras and John Carew. But before – we'll end on that. But before that, you mentioned the criminal element. Yeah. So this – again, this was one of the reasons I was like, no, this business is not for me. I'm just a nice lad from Surrey, very middle-class family, all the rest of it. And there was a player at Spurs called Phil Eiffel. Yeah, I remember him. I think he made one start for Spurs? Yeah. Right back. Yeah, but he was like, I watched him week in, week out in the old resis. And I was like, oh, this guy's a player. And he was one of the ones I was waiting around to do my little business cartoon.
43:49And out he comes, pitch black. I couldn't tell you what month it was, but whenever. February, cold night in Stevenage. I'm there at 11 o 'clock, warm bed at home. What am I doing? I'm definitely in the wrong business. And I give this guy the card and no problem. And he kind of just kind of ceremonially grunts at me. Anyway, as the story goes on, the number of people who surrounded me goes up and up. It's a bit like Uncle Albert when he said, but I think it was about two or three guys came around to me, after the player was out of earshot and said, look, that's our player. If you ever speak to him again, we're going to break your kneecaps.
44:24So you weren't aware of him being represented by anybody, but then you were seeing. Well, I knew he would be. I didn't know who that was, you know, and frankly, everyone approaches each other's talent. That's the way of the business. Now, that was going back, well, you know what I mean, 20-odd years ago. And then I was with someone recently. I won't name his name, but he was a player back in the day and lovely lad and now coaching quite high up in the junior setup in a Premier League academy. And I was telling that story and he goes, Jim, he said, they're all around the training ground. These guys kind of like these people who, you know, are not trained athletes, but are probably not trained athletes, trained agents, not trained agents, but they're working probably, they're on the payroll of an agent, are there to basically.
45:11Muscle. Muscle. There you go. That does it in one word. A bit like the mafia. There's like a little mafia within football. And that was prevalent 20-odd years ago when I was doing it. And it's still now because there's so much money involved. And when there's money involved, there's going to be a criminal element to it. When Phil Eiffel didn't quite make it at Spurs, stories sort of came out about him having quite a high opinion of himself. Have you read my mind? Did you know I was going to tell you this story? Did you tell me this story about Pat Holland? Do you know Pat Holland? Maybe what's happened here is that you've told me this story and now I'm regurgitating it to you.
45:47Yeah, you might be. If you remember my stories from 20 years ago, blimey. I must tell a good tale. But yeah, I mean, so I think he went to Millwall and Pat, I think Pat had connections with Tottenham back in the day, but he was certainly a scout or involved at Millwall because I used to deal with him quite a lot. He was a lovely, lovely guy. And I remember he told me, because I was telling him about the Phil Eiffel story and he said, Jim, he said that player, he said he played a pass in training and he turned around to me and said, that was world class. what you just saw there was world class hang about a ball in training but yeah i mean but it goes back to what i said you kind of have to have a high opinion of yourself so i don't really knock them for that you know like um i deal with carl froch as you know at the moment and do you still represent him yeah still got carl and you know whenever that comes out people say he's got such a high opinion of himself i said yeah that's absolutely right he's four-time world champion hall of fame as they say yeah he tells the family you know the score course he's got a high opinion of himself just really quickly you haven't told you this story clav right because you haven't caught up in a few years but this is a real quick story i'll just give you so to your audience um you might have heard of karl froch he's like four-time world champion hall of fame i just said incredible bob you but still in unbelievable shape so he called me up about a year ago and he said, Jim, I've been invited to Hall of Fame lunch in Soho.
47:19Will you come with me? So I was like, yeah, he goes, I feel a bit awkward. So I'm like, you know me, Flav, I'm there for free lunch. So I pick him up at Piccadilly Circus, right? And we walk up, that's a lie, from Leicester Square, we walk up towards Soho, right? And there's like a famous theatre there, it did Les Mis for years, that's now doing like Harry Potter's Cursed Child. And there's a little cobblestone road, right anyway we're walking over this road right full right of way and this white van comes out of nowhere right comes out absolutely nowhere nearly takes me out and i think it was me but one of us banged on the van and said you know fucking careful you know be careful and then this bloke was braked right and all i've seen is this like massive lump scaffold a big orange jacket massive timberland boots come on then i've absolutely filled my pants but then i've remembered who i'm with and where i'm going to i'm off the way to a hall of fame lunch this is where my story goes downhill i just wish i could do that really intimidating nottingham accent i just can't do it i can't do that but cut long story short carl does takes two strides opens the van and invites the bloke out for a straightener on the cobblers and i will to the day i die i will not forget the look on this scaffolder's face now this scaffolder's probably the oldest guy in his pub the scaffolders looked at me and i've gone have i just started on car frock and i've literally just nodded it yeah that is car frock yeah yeah and the bloke as carl's gone come on your hands frozen on the seatbelt are you coming out or not in that mad, intimidating, not-be-go-lapse, which I can't do.
49:02And the bloke absolutely melted like cheese on toast. Well, of course. The attitude. I know. So, anyway, definitely gone off tangent there. That is a great story. Final question for you. Before I let you go, thank you very much, Jim, for your time. You're a legend. Thank you so much. But tell me how you were the only agent in the history of football to make zero pounds from a transfer deal. Do you know what? Let's finish on a real sour note, shall we? um again the mists of time of i've tried to forget this one but i was working for a company in monaco and weirdly it stuck in the mind a company called the jess group right now they um were involved with monaco who and at the time the striker was big john carew yeah he was physically now reputationally what he's a big lad big fella yeah don't want to cross him in the showers um but yeah yeah what would how would you describe john crew a target man he was like but technically good pretty average probably you'd probably get your 12 goals a season 15 goals was he norwegian international wasn't he yeah rings a bell i didn't go into details i just knew that if i could sell this player he was good yeah england premier league we my company were on a really nice commission of it um and again i won't kind of labor the story but just goes back to a the way I had to get creative because I couldn't sign different players.
50:30I was trying to find other ways to make revenue. So another way to make revenue when you're an agent back in the day was build relationships with foreign agents or foreign groups and sell them into the context you had in the UK. So at the time, here's a really good example. The examples were the one we're talking through. I knew that Aston Villa were in the market for a big striker because I had a relationship with the chief scout. I think his name, I think it was, um, Alan Carr's dad, Graham Carr. Could have got that wrong, but anyway, it was a really nice guy. Huh? Comedian Alan Carr. Yeah, Alan Carr's dad was heavily involved in football.
51:00Oh, right. I think his name is Graham Carr. It could have been Graham Carr. Right. A lovely guy. But anyway, it doesn't really matter. You build your relationship and you find out what the club's wanted. I knew the club wanted a big target man. I knew Monaco wanted to sell big John Carew. I'm like, oh, I mean, okay, so you speak to him. Sometimes you think, oh, this is one and one equals two. So you're not an agent of either. You're just the link man here. I'm making it happen, yeah. So I've got basically, I had something in writing, or the company had something in writing with this company called the Jess Group, who were probably appointed agents or appointed business to try and get John Carew off their salary.
51:38So I contacted them. I said, anyway, so I said, look, I think I've got Aston Villa interested. And the way I knew that is because I spoke to Martin O 'Neill. And now listen, when you speak to the chief scout, that's one thing. When the manager comes on and says, yeah, I think he's just what I'm looking for, Jim. I've never met Martin O 'Neill before and he's calling me Jim. I'm like, right, my balls are beginning to tingle. I can sense a deal. Right? So then fast forward, I can't really remember what happened. I just kind of thought it was going to happen, like a financial deal and all the rest of it.
52:11Next thing I know, it's a swap deal. Can I swear? Yeah, of course. A fucking swap deal. And of course, we've heard of swap deals. They happen all the time, don't they, Jim? Yeah, they happen once every 20 years. Imagine equating one player to another player in this modern age. Like, it just doesn't happen. Normally, there's 30 grand uplift, sorry, 30 grand, 30 mil uplift. But how rare is it for a swap deal? I mean, I'm not involved in football anymore, but I'd love to know when the last swap deal was. But I was like, this is another final nail in my coffin. It needs to be done. So most people would think of a swap deal.
52:50he's like, okay, one player we've agreed to swap these players, but generally there's a difference in the value of the players and the difference has to be paid by whoever owns the more valuable player. In this, both clubs have gone, yeah, they're worth exactly the same. We value John Carew exactly we do as Milan Barros. Let's swap them. You're sitting there, no cash. And I'm sat there with my hand out looking like a right dickhead. Not for the first time I had. so there's something you could do though you can't convince them to charge more I mean could you do you know what I think it's the one I think I spoke to Martin O 'Neill once in my life and it was yeah I really liked you let's make it happen and then after that didn't even get a Christmas card from him that's amazing all grand card Jim thank you so much for your time this has been a fantastic conversation I knew it would be so yeah is there anything that you that we could do in return you know lots of people listen to this podcast there's no there's nothing we can do is it very cathartic mate it's been very good okay good i'm glad if you like more stories give me a follow on instagram and uh yes and we'll go from there you're a legend jim thank you so much mate cheers flab
From the publisher
An honest conversation with former football agent Jim Erwood about what the game is actually like behind the scenes.
We talk about whether footballers truly love their clubs, what players say to agents during a relegation battle, why loyalty in football barely exists anymore, and how modern players are pushed to think about themselves first.
Jim shares incredible stories from his time as an agent, including signing Ashley Williams through Friends Reunited, the reality of dealing with young players and ambitious parents, intimidation and the criminal element around football, and the bizarre John Carew/Milan Baroš swap deal.
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