WHOOP Founder & CEO: Will Ahmed – Physiology, Prevention, AI, & The Future Of Health

7 Jan 2026 · 1 h 11 min · 30 chapters

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In short

Will Ahmed, founder/CEO of WHOOP, explains how 24/7 physiology tracking (sleep, recovery, strain) works, why WHOOP’s “no screen” design matters, how lifestyle data + journaling drive behavior change, and how AI could enable earlier disease prediction and prevention.

Guest background

Will Ahmed founded WHOOP 13 years ago after being an overtraining athlete (Harvard squash). He pursued the question “how do you measure the human body?” and adapted medical-grade metrics (e.g., HRV, PSG sleep research) into a wearable. WHOOP now has ~750 employees.

Key claims

  • HRV reflects autonomic nervous system balance (sympathetic vs parasympathetic); higher HRV during sleep relative to your baseline suggests recovery.
  • WHOOP summarizes complex data into three daily scores: sleep, recovery, strain, and uses “step ahead” recommendations.
  • Sleep consistency (same bed/wake times) matters more than hours in bed.
  • COVID showed measurable signals (elevated respiratory rate) before symptoms.
  • AI: WHOOP trains on 24B hours of physiological data to predict future events; goal is preventative care.

Notable examples

  • Early V1: an orange box tethered to a wristband measuring HRV from the wrist.
  • “WHOOP saved my life” stories: AFib detected via ECG leading to open-heart surgery.
  • Journal findings: bedtime timing beats total time in bed; alcohol worsens sleep/recovery data.

Written by AI. May contain mistakes. Listen to the episode to check what was said.

Chapters

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The Challenge of Personalization in Wearables

2:18 to 4:28

Will discusses the importance of personalization in wearable technology.

“And I think I found it 13 years ago, but early on in the company's evolution, there were a lot of companies that were very tech first, which is to say they had screens.”

The Origins of Whoop

4:28 to 8:17

Will shares the story of how he started Whoop at a young age.

“Well, Whoop today has become a household name, I think, especially among the listeners of this podcast for the most part.”

First Prototype Challenges

8:17 to 9:59

Discussion on the first prototype of Whoop and the challenges faced.

“Can you please tell me about that V1 and first prototype of the product?”

Understanding Heart Rate Variability

9:59 to 12:00

Exploring heart rate variability and its significance in health metrics.

“And what were the assumptions that you could gather from something as seemingly simple as HRV as one measurement, what could you tell a consumer about their bodies with that one number?”

Sympathetic vs. Parasympathetic Responses

12:00 to 14:01

Will explains the balance between sympathetic and parasympathetic nervous systems.

“So that's where this idea of always on, creating a 24-7 wearable, started to come from.”

Breathing Techniques and Heart Rate Variability

14:01 to 16:45

Learn how breathing can affect your parasympathetic and sympathetic nervous systems and heart rate variability.

“I mean, immediately you feel, you feel something, right?”

Understanding WHOOP: Key Metrics

17:17 to 21:09

Explore how WHOOP translates health data into actionable insights focusing on sleep, recovery, and strain.

“What I like about Whoop is that you actually translate a lot of this raw data, all of the raw data, that the actual hardware captures and make it understandable for the average consumer.”

The Importance of Biological Age

21:10 to 23:28

Understand how WHOOP calculates biological age and its significance for health.

“probably the key yeah it was it was a an intense feature to to design and to build we partnered with the Buck Institute, which is the leading longevity institute in the United States.”

Journaling for Health Insights

23:29 to 27:09

Learn how daily journaling within WHOOP can help you understand your health patterns better.

“It's a whole different thing when you understand the data.”

Sleep Consistency vs. Sleep Duration

27:10 to 28:00

Discover why sleep consistency is more crucial than the total hours slept for better health.

“is more important than the hours I actually am in bed for.”
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Journey of Whoop's Founding

28:00 to 29:10

Learn about the founding vision and early challenges faced by Whoop's CEO.

“is in itself a hack for getting less sleep.”

The Cultural Shift Towards Health

29:10 to 30:41

Explore the cultural transformation around health and wellness that Whoop capitalizes on.

“that seemed kind of like an inevitable process.”

Challenges in the Healthcare System

30:41 to 31:48

Understand the critical issues within the U.S. healthcare system that Whoop aims to address.

“You know, the podcasts of Andrew Huberman and Peter Atiyah and these bestselling books, Why We Sleep and Outlive and, you know, even people like Brian Johnson who say they want to live forever.”

Lifestyle Hacks for Better Health

31:48 to 33:54

Discover practical lifestyle hacks for improving sleep and overall health.

“You're still trying to sleep six hours a day or six and a half hours a day or seven hours.”

The Social Signal of Health Monitoring

35:54 to 38:23

Discuss the changing perception of health monitors as status symbols.

“a lot of my most passionate whoop-using friends, like my friend Constantine, have been preaching and living by long before their whoop.”

The Impact of COVID on Health Awareness

38:23 to 41:35

Examine how the COVID pandemic shifted public awareness about health monitoring.

“But I mean, the status symbol has gotten positive enough that you're right.”

AI's Role in Health Tracking

41:35 to 42:01

Explore the future of AI in enhancing the Whoop customer experience and data insights.

“And so I think that there's been a great convergence of excitement from the market with real technological innovation.”

AI and the Future of Health Monitoring

42:01 to 43:57

Learn how AI enhances the consumer experience and predicts health outcomes.

“Where do you see AI playing into the Whoop customer journey beyond the conversation that I can have about my metrics and things I can improve?”

Real-Life Impact: WHOOP Saves Lives

43:57 to 44:16

Discover compelling stories of WHOOP detecting life-threatening conditions.

“do you already have cases of WHOOP saving lives?”

Building a High-Performing Team

44:16 to 45:46

Understand the qualities and values that define the WHOOP hiring process.

“And next thing you know, she took the ECG and the ECG told her she had AFib on WHOOP and WHOOP explained more about it.”

The Culture of Innovation at WHOOP

45:46 to 49:40

Explore WHOOP's collaborative culture that fosters innovation and ambition.

“Humility is realizing in the pursuit of being high intensity, you don't have all the answers.”

Product Development Timelines Explained

49:40 to 55:08

Learn about the long-term planning processes for hardware and software at WHOOP.

“And at various points, those companies have tried to pretty aggressively knock us off and copy us and kill us.”

Enhancing User Experience with New Features

55:08 to 56:00

Hear about exciting new features being rolled out to enhance WHOOP's service.

“So that's, I mean, that's a little bit how to think about hardware.”

Enhancements in Whoop Features

56:00 to 57:12

Learn about the latest features Whoop has launched to enhance user experience.

“We want to keep them on Whoop every day, every week, every month, every year, and we want to keep delivering value.”

The Journey of Product Development

57:12 to 58:29

Understand the challenges faced in developing advanced health monitoring tools.

“I know you can't tell us about what you're building for three or four years from now naturally.”

Future of Health Monitoring

58:29 to 1:00:06

Explore how Whoop aims to integrate extensive health data into daily life.

“when we embarked on the journey of creating the things that are now in the, in the app, we didn't know how to do some of them.”

Preventive Healthcare and Cost Savings

1:00:06 to 1:03:02

Learn about the potential cost savings of preventive healthcare through wearable tech.

“People won't do annual checkups in part because every day they're wearing a whoop will be an annual checkup.”

Challenges to Widespread Adoption

1:03:02 to 1:04:54

Discover the hurdles facing the adoption of Whoop technology on a global scale.

“I think, unfortunately, there'll be a lot of counterforces that make money from people being sick.”

The Role of AI in Healthcare

1:04:54 to 1:06:15

Understand how AI will enhance the role of healthcare professionals.

“So, you know, challenges with regulations around the world, growing internationally, operations, all these things are sort of inertia to growth.”

Surprising Insights on Sleep

1:06:15 to 1:06:51

Learn about the surprising effects of excessive sleep on longevity.

“I've never heard that put so eloquently.”
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Transcript

Automatic transcript. May contain errors.

0:00The Gstaad Guy:Pepsi Prebiotic Cola, an original and cherry vanilla. That Pepsi taste you love, with no artificial sweeteners and 3 grams of prebiotic fiber. Pepsi Prebiotic Cola, unbelievably Pepsi. K-pop Demon Hunters, Saja Boys Breakfast Meal and Huntrix Meal have just dropped at McDonald's. They're calling this a battle for the fans. What do you say to that, Rumi? It's not a battle. So glad the Saja Boys could take breakfast and give our meal the rest of the day. It is an honor to share. No, it's our honor. It is our larger honor. No, really. Stop. You can really feel the respect in this battle. Pick a meal to pick a side.

0:43The Gstaad Guy:Hey, participate in McDonald's while supplies last. So I'll tell you about why I was nervous another time, but I am part of the 1 % Recovery Club. Well, interestingly, I have the most Whoop data on Whoop, and I've never had a 1%. Wow. My lowest is 2%. I've had 2%, 3%, I think 5%, but I've never had 1%. So I'm actually not part of the 1 % club. Do you have 100 %? No, no one's gotten 100%. It's impossible. Is it actually impossible? You can get 100 % sleep, but you can't get 100 % recovery. Why is that? That's just how we did it. Okay, nice. I like that. Well, for those who haven't already realized, I'm sure they have, they've opted into listening to this podcast.

1:23The Gstaad Guy:we have Will Ahmed here founder and CEO of Whoop around the world with your host the Stardguy we welcome you back to the Stardguy podcast sharing stories of excellence with those in the know for those who just know well thank you so much for being here thanks for having me this is an episode I've been looking forward to recording for a long time although I'm a new Whoop customer I like to study the Whoop client as a part of my job and a part of the Shtad Guy storytelling so thanks for building this this great product over here well thanks for being on Whoop and I like the charm you have to go with it well by the time this episode goes live the charms that already be live I don't know if we'd be doing them with you or without you time will tell who knows how the call hat goes today but thank you so much I wanted to add a bit of life to the strap well personalization has been a big theme for building a company because if you're going to wear something on your body at all let alone 24 7 yeah it needs to be something that feels personal to you customized to you sits with your aesthetic stands for something you believe in so one of the big challenges of building whoop has been figuring out customization brand how to play in that world of fashion and identity it is a uh a difficult thing to navigate when you actually want to squeeze in so much tech into the small space as well yeah in some ways the wearable technology strategy has been to take the tech out of the wearable to make it feel like it's just a bracelet or something aesthetically that meets your eye, but not necessarily, oh, that's a piece of technology.

3:22And I think I found it 13 years ago, but early on in the company's evolution, there were a lot of companies that were very tech first, which is to say they had screens. It looked like a gadget. It was mostly plastic. At least I didn't find them very attractive. And those products, I think, ultimately failed in part because people weren't willing to wear them all the time. Maybe they would wear them for a short period of time, but they didn't want to wear them all the time. And if you want to really understand the human body, which we aspire to do at Whoop, you have to have a product that's on the body 24-7.

4:01The Gstaad Guy:Mine's on my body pretty much 24-7. and I occasionally take it off to put on a watch, which I'm sorry about. But then I put a... Well, you get two wrists. I know, but then I have my pubelle on the other wrist. I have all these bracelets. Sometimes I do Whoop plus bracelets. I've got a watch. Now, one of the reasons Whoop doesn't have a screen is because we didn't want to compete with watches. I think that's actually a very good move. Yeah. You also win on battery life by not having to backlight the screen. Yeah. I charge my Whoop. Whoop now has a 14-day battery life. It's amazing. Incredible thing.

4:33The Gstaad Guy:Well, Whoop today has become a household name, I think, especially among the listeners of this podcast for the most part. I think it's not only an incredible way for people to understand themselves and who they are, but it's also become a signal for people to say that they care about their bodies, they care about how they perform, or that they're just part of this Whoop club, which has some status of its own. I understand that was definitely not always the case. You started this business 13 years ago. Why did you start Whoop 13 years ago? Well, I was 22 years old, and I didn't know any better.

5:16I didn't know how hard it was going to be to build this company. But I did get obsessed with a problem. And that problem was this question of how do you measure the human body? I was someone who used to overtrain. and uh and so i would you know work out and work out and work out and then at some point you get very fit but then you also over training fall off a cliff and you don't really know why i played squash while i was at harvard so i was a college athlete and i was surrounded by other athletes who i felt like didn't really know what they were doing to their bodies while they were training so i got interested in this question of how could you train optimally what should you measure about the body and i was pretty underwhelmed with the technology that existed at the time It kind of existed in two categories, I would say.

6:00One category was consumer products. And those products were either very antiquated, like the chest strap, which is a heart rate monitor dating back to the 80s. Or they were really like low-fi, low-quality data, like a step counter that wasn't really going to tell you anything insightful about your body. And then the second category of technology was medical technology. And in the case of medical technology, I thought that there was some really interesting capabilities. You know, an ECG machine, you know, electrocardiogram that could measure your heart rate variability. And it turns out your heart rate variability has all this insight into your body's recovery and your state of stress and, you know, well-being and fitness.

6:43I was like, okay, that's very interesting. But an ECG is like this$20 ,000 hospital equipment that's like quite cumbersome and expensive. There was the PSG machine, which is the gold standard for sleep monitoring. But of course, if you want to do a sleep test, you have to go get hooked up to this machine. It's like all these nodes and human beings are watching you while you're sleeping. And it's very invasive, right? So these were the types of technologies that I was looking at. And the physiology research that I was doing in parallel was demonstrating to me that there really were all these metrics out there that you could measure on your body, but they were just very hard to measure.

7:23And the technology was not accessible. And so I asked this question of, well, could you take the medical capabilities and put them in a much smaller form factor? and if you could do that then what could kind of a business could you build you know could you build a health monitor that people wear on their bodies all the time and and maybe we could start with the world's best athletes because they they want to understand how they're training and maybe over time we can build a brand and maybe with that brand we can then get consumers to wear it maybe at that point we'll build a big business and that was pretty much the idea i had 13 years ago in college.

8:08And so I founded the company my senior year, and it's been quite an evolution since.

8:16The Gstaad Guy:Amazing. Can you please tell me about that V1 and first prototype of the product? What was it measuring? And what were the challenges getting there? Yeah, in my mind, there were a lot of versions of what V1 was, but I think the most distinct and memorable version for your audience is it was this orange-looking box that had a cord sticking out of it, and that cord would connect to a wristband, and the wristband had a bunch of sensors in it, and you could put the wristband on your wrist. Okay. And then you had to plug the orange box into a computer, which you then had to plug into the wall. So you were literally tethered to a computer in order to get data off of this thing, and it was a ridiculous-looking contraption.

9:06looked a little bit like out of a sci-fi movie. And the punchline though, was that it could measure heart rate variability from the wrist. Heart rate variability for your audience that's not familiar is this fascinating lens into your autonomic nervous system. Your autonomic nervous system reflects this relationship between sympathetic and parasympathetic activity, and it can help you understand in any given moment how stressed someone is or during sleep, how recovered the body is. So it was a really powerful metric to be able to measure accurately from the wrist. And at the time, no one else was doing that.

9:40And so it was a big leap forwards to be able to demonstrate we could measure this thing from the wrist. And then we had to convince investors that because we can measure this thing from the wrist with this ugly form factor, one day we'll be able to make the ugly form factor beautiful, but we'll still be able to do this measurement and it'll be great.

9:58The Gstaad Guy:Wow. And what were the assumptions that you could gather from something as seemingly simple as HRV as one measurement, what could you tell a consumer about their bodies with that one number? Well, the physiological research that I had read in college suggested that heart rate variability could be a really good predictor for training, first of all. So as an understanding of the state of your body's recovery. Olympians had used heart rate variability to, they would take the measurement in the morning using electrocardiograms, and they would use the reading to determine how hard they should work out that day.

10:41Cyclists had done this. Powerlifters had done this to determine how much load they should lift. Turned out the CIA had used heart rate variability for lie detection tests. Well, cardiologists, former heart failure patients, they would look at heart rate variability as a potential predictor of heart attacks for people who had had heart failure in the past. So when I was reading about this statistic and reading about it in all these different contexts, I was saying to myself, wow, this seems like a really powerful physiological metric. Why have I never heard of it? Why aren't more of us measuring this on a regular basis?

11:22and it came back to the technology. It just was, it was an inaccessible measurement. It was something that people couldn't do easily. And it also turned out because it was such a sensitive metric, sensitive in the sense that if you took our heart rate variabilities right now, it might be very different than an hour from now when we're not doing the podcast, might be very different than two hours from now when we're eating, might be very different than right before we go to bed. So it also mattered a lot to be able to measure it over time because it was a very sensitive metric versus the snapshot of the metric.

11:57So you wanted to be able to see how it changed over time. You wanted to be able to create a baseline. So that's where this idea of always on, creating a 24-7 wearable, started to come from.

12:08The Gstaad Guy:And physiologically, forgive me, I don't know this topic very well at all. What is it actually measuring within the heart? So heart rate variability is the time between successive beats of the heart. If your heart is beating at 60 beats per minute, it's actually not beating every second. That's counterintuitive, but it might be beating at like 1.2 seconds and then 0.8 seconds and then 0.7 seconds and then 1.3 seconds and so on and so forth. And it turns out that that time between successive beats of the heart being variable is good. Well, because it's a sign that your body is regulating to its environment.

12:58Heart rate variability is this lens into your autonomic nervous system. Your autonomic nervous system consists of sympathetic and parasympathetic activity. So sympathetic activation, heart rate up, blood pressure up, respiration up. you know, when you stand up, that would be a sympathetic activity. If you think about the lion in the corner of the room that's going to eat you, you're going to have a sympathetic response. Okay. Parasympathetic is all the opposite. Heart rate down, blood pressure down, respiration down. That's what helps you fall asleep. When you inhale, that's sympathetic. When you exhale, that's parasympathetic.

13:41You can feel yourself controlling your autonomic nervous system solely by changing the way you breathe. If you inhale for a short period of time and exhale for a long period of time, you'll immediately feel more relaxed. You'll go into more of a parasympathetic state. So let's just try that. I'm going to inhale for three seconds. I'm going to exhale for six, okay?

14:12feel a little more relaxed i do yeah kind of amazing right yeah so that's because that you you're parasympathetic dominant right and the inverse would stress me out yeah so if you um if you exhale short yeah all of a sudden you you get more alert yeah it's a very sympathetic response so um we can try that too so we'll inhale for three seconds and we'll exhale for one. We're going to do it twice. All right. Ready?

14:45I mean, immediately you feel, you feel something, right? You feel more alert. So what we're playing with for your audiences is this relationship between sympathetic and parasympathetic activity. And in turn, we're playing with our heart rate variability. And it turns out that the more balanced your sympathetic and parasympathetic activity, the higher your heart rate variability. Now, everyone has a baseline heart rate variability, and that depends somewhat on genetics. It depends on age. It depends on fitness. It depends on gender. There's a variety of factors. But everyone will have a baseline reading.

15:21And then what WHOOP does is over time, it gives you scores based on your relationship to that baseline. So if your HRV is, let's call it 60 MS, and you wake up one morning and it was 72 MS while you were sleeping, because we also measure it while you're sleeping, because that's when your body's recovering. Okay, that higher heart rate variability while you were sleeping relative to your baseline is an indicator that you may be more recovered.

15:50The Gstaad Guy:Fantastic. Yeah. So basic body data for dummies. High HRV, good. Generally good. Low resting heart rate, generally good. Good. High heart rates when you're active, generally good? Depends.

16:09So if you and I did the same exact activity, let's just say we went for a run and we ran seven-minute miles. So a mile pace of seven minutes per mile. Not crazy fast. We just went for a run. Let's also pretend that we have the same max heart rate. my max heart rate's 190, your max heart rate's 190. It would turn out that actually who had the lower heart rate during that run was probably fitter. Because it would mean that it was easier to do the run. Like it was less work on the body. But having said that, if you're someone who can't get your heart rate elevated, that might be a sign of lack of fitness.

16:54The Gstaad Guy:Business owners, game day isn't just another shift. it's your biggest opportunity. What you show on your screens decides where fans stay. EverPass brings premium live sports together in one streaming platform built for businesses so you can deliver the games your customers want without the hassle. Reliable, easy to manage, and designed for your venue. Make your place the one fans choose. Visit everpass.com to learn more. What I like about Whoop is that you actually translate a lot of this raw data, all of the raw data, that the actual hardware captures and make it understandable for the average consumer.

17:31The Gstaad Guy:The main three numbers I'm looking at on a daily basis are sleep, recovery, and strain. What data are you capturing from the consumers to be able to so simply tell that story? well i think it's first worth explaining why sleep recovery and strain is a useful summary of your day please so you can think of recovery as how prepared your body is for strain okay right and if your body is more recovered ideally you should take on more strain and if your body is less recovered ideally you should take on less strain hence that little white tick on the strain exactly so what he's referring to is every day whoop will give you a recommended strain based on how recovered you are kind of like hp in pokemon yeah sure exactly it's your your battery life yeah essentially whoop wants to live a step ahead of you right it's giving you sort of forward-looking information versus what just happened and the recovery score then tells you how much strain to take on.

18:46Over the course of the day, you're active. WHOOP automatically measures that, whether it's different workouts or stress and so on and so forth. And then at the end of the day, WHOOP looks at the strain that's accumulated on your body and it says, okay, this is how much sleep you need for tonight to recover for tomorrow. Again, it's a step ahead of you. It's telling you how much sleep to get. And then you go to bed and you wake up and you have a new recovery score and it all starts over. So very simply, we wanted WHOOP to be able to live a step ahead of you. And we want to be able to summarize an enormous amount of data in three dials.

19:25In terms of the data that WHOOP is collecting, heart rate, heart rate variability, pulse oximetry, skin temperature, your respiratory rate, your movement in six different axes, a lot about your VO2 max, a variety of metrics as it applies to restorative sleep and disturbances. there's an avalanche of data that we're now collecting and we've only expanded this as we've added now blood pressure ecg monitoring afib detection we now have stress measurements but what we like to do is take all this raw data and summarize it into distinct scores and so what we'll do is we'll we'll take the gold standard for sleep monitoring which is like the psg machine i mentioned earlier.

20:25And we'll put WHOOP sensors on test participants. And we've done hundreds of thousands of sleep studies, for example. And so they'll wear a variety of WHOOP straps on their body, and then we'll do the measurements of the sleep lab. And we'll have the data from WHOOP be able to match the quality of the sleep lab. And so we do that in a lot of different disciplines, which is how we've created these scores.

20:49The Gstaad Guy:Beautiful. And there's one score that I didn't mention i know i have access to it because i'm an mg customer but that's also the the age score whoop age whoop age it's been a popular feature it's for me it's a disappointing feature but it is a popular feature it's telling me i'm older than i really am which means i need to get my well do you find that motivating or discouraging i find it motivating okay so there you go that's probably the key yeah it was it was a an intense feature to to design and to build we partnered with the Buck Institute, which is the leading longevity institute in the United States.

21:25And we partnered with a doctor named Eric Verdon. And we essentially asked the question, what are all the physiological metrics that correlate with all cause mortality? And we came up with nine different physiological metrics. I mean, we looked at a hundred things, but we came up with nine. And that includes how much you exercise, your time in heart rate zones, how much strength training you do a week, your resting heart rate, your VO2 max, your percent body fat, everything about sleep consistency, hours of sleep. So it's a comprehensive view of your physiology and some of your behaviors. And we baselined it for every single person on WHOOP looking at their age and their gender.

22:23And based on all that information, we're able to tell people what their biological age is versus, say, their chronological age. And of course, the goal is to be younger.

22:34The Gstaad Guy:Yep. And there's a glowing amoeba on the top of the page that's hopefully green, but for some people maybe orange. And also like the shape can either be round or warpy. Yeah. The rounder it is, the healthier you are. If it's kind of jagged looking, you've got some work to do. When's jagged-ish? Okay. Well. Got some work to do. At least the work now is fun. Yeah. You know what to do. One of my best friends, who's also my colleague, he's back there right now, Constantine. Shout out Constantine. He's referred a lot of WHOOP members, I understand. He's referred over 20. We like Constantine a lot. We love Constantine.

23:11The Gstaad Guy:So he's been trying to refer me to Whoop for a long time. And I kept giving him the response that I hear now by trying to be Constantine and refer friends as well. And I'd say, listen, if I had a good night's sleep, I'd feel it. If I had a bad night's sleep, I'd feel it. That's enough for me. And he'd say, no, trust me. It's a whole different thing when you understand the data. and there was one lever that was pulled when I understood this one thing about the product that changed everything for me and that's that the whoop was not actually giving me a greater understanding of metrics that tell me how my body's doing is the whoop was actually allowing for conversation with my body.

23:58The Gstaad Guy:Yeah. And a lot of that comes from the surveying. The surveying for me is everything. And that's what I actually, how I got my parents onboarded, how I got many friends onboarded is by talking about the survey that allows you to track the why. Why the good has happened. Why the bad has happened. The daily journal, yeah. The daily journal. There you go, sorry. Survey is the wrong word. The daily journal. That's perfect. The daily journaling. First of all, journaling on paper is annoying and you can't really track it. So you have this beautiful multiple choice process. Did you sleep next to your partner?

24:32The Gstaad Guy:Did you eat late? Did you drink alcohol? Yes, no, yes, no, yes, no. Takes a couple minutes. And then after a few months, I know that eating late helps me sleep badly. Sleeping next to a partner makes me sleep better. Right. Just so much can be learned based on this quick daily conversation with self. And that's what actually made my WHOOP incredibly useful to me. Otherwise, just the numbers, I'm not smart enough to actually draw patterns based off that. It's a great observation. And WHOOP members use the journal religiously. So it's become a huge piece of the experience. And for those listening, there's about 200 different lifestyle decisions, behaviors, supplements, activities, types of things that you can record to then understand how does this actually affect my body?

25:31You know, people will say to me, oh, should I take CBD or should I take melatonin to sleep or should I get into creatine or, you know, and in a lot of cases I find myself saying, well, you should baseline your body and then you should figure it out from whoop because it'll, it'll show you at least what, what's happening when you start taking something like that. the sleeping stuff for for example i think is really profound where you take something like melatonin or even some of these sleeping pills those are super personalized like for some people it's great for some people it's not great and the only way to really know i think is from being able to measure your sleep you know there's also things that really stand out to people i mean i have a lot of friends who you know like to drink a few times a week right and and and they've seen just alcohol when they record alcohol on whoop it's their data is so much worse than when they don't and so whether they want to drink less or not at all is up to them but it creates at least an understanding that they just weren't aware of yeah and then of course there's the positive behaviors you start to develop, like just being more hydrated or having a bedtime routine, your diet.

26:52I do think tracking these things alongside your root data just makes you hyper aware and can make you a lot healthier.

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27:03The Gstaad Guy:Absolutely. I felt it myself. It's been a game changer for me to understand myself. What's been a surprising thing you've learned from the journal? The time I go to bed. is more important than the hours I actually am in bed for. Isn't that interesting? And it's probably that it's consistent or not. Exactly. So sleep consistency, we've done a lot of research on. It's also one of the things that's in our health span score because it's so important for your overall longevity. Sleep consistency, for people who don't know, is going to bed and waking up at the same time. And a fair amount of research was done on consistency versus hours of sleep.

27:45Now, it's not to say you want one and not the other, but they were actually able to show that sleep consistency in that of itself is more important than the amount of time you spend sleeping. So going to bed and waking up at the same time is in itself a hack for getting less sleep.

28:06The Gstaad Guy:I have a hard time with it because I'm traveling lots. Travel is the killer for sleep consistency. It is, yeah. But I'm doing what I can. hey hey you look good you seem cognitively very strong i'm not worried about you i appreciate that i appreciate that thank you when building whoop it sounded like you were solving for a curious customer a health and wellness first customer who had to first opt into this type of lifestyle it was a very rare thing 13 years ago less rare 10 years ago a lot less rare today yeah i think you're definitely a part of that culture there's a lot of the longevity bro culture has been fueled by opting into habits and accessories like a whoop so it's it's become a thing right but you must have seen something about society and about the consumer long before that culture even existed that you wanted to bet on?

29:10The Gstaad Guy:What was that? And where have you seen it grow? I think the technology trend that I got right was this idea that computers were going from being on your desk to being on your lap to being in your pocket to what I expected would be eventually on your body or even in your body. that seemed kind of like an inevitable process. I mean, I started whoop a few years after the iPhone came out. And so it seemed likely to me that if we could have something that powerful in our pocket, we could have something that powerful on our body. In terms of anticipating how much people care about health today, I think it was more that I cared a lot about health.

29:59Like I cared about my body and my performance and exercise, and I wanted to understand myself. And that was the initial seed for this obsession. And at a minimum, I knew that a lot of athletes cared. And so that was that initial target market that Whoop was going after. But over time, as I saw how valuable the data was that we were collecting, it was obvious to me that this technology was much bigger than just athletic performance. It was the key to really understanding humans in general. Today, there's been, I think, a whole cultural movement around longevity, which Whoop is obviously contributing to and benefiting from.

30:41The Gstaad Guy:Absolutely. You know, the podcasts of Andrew Huberman and Peter Atiyah and these bestselling books, Why We Sleep and Outlive and, you know, even people like Brian Johnson who say they want to live forever. It's just changing the narrative, right? And you see alcohol consumption, at least in the United States, is at an all-time low. But then separately from the cultural side of it, you also see just how screwed up our healthcare system is. And again, I'm speaking about the United States, but I think there's some themes globally. Healthcare system in the United States costs$4.6 trillion a year. Wow.

31:21And that's up from something like$1.2 trillion just after COVID. it. So this is going up at a dramatic pace and no one thinks that it's an optimal system. So you have a lot of costs and you got low NPS and you got probably the most important problem there is, which is all of our own health. So it's an exciting space to be building in. I mean, we feel like we have a big opportunity to help humanity live longer, live better. we have a company goal of adding a billion healthy years to humanity wow so essentially it's looking at everyone's health span and having it be over time a billion years younger uh which obviously is going to require hundreds of millions of people on whoop but it's uh yeah it's an exciting

32:13The Gstaad Guy:mission to strive for every day absolutely we're we're getting there i'm seeing more and more people wearing the whoop every day having this the company's growing it's and it's growing a lot internationally i mean we're we're here in uh in dubai which has become a great market for whoop and the uae i think has really had a culture of innovation and and pace and longevity so it's it's matched well for this this market especially absolutely what have you found to be the biggest lifestyle hacks for people to dramatically improve their group metrics quite quickly let's try to do this chronologically so in the in the evening it's going to bed and waking up at the same time so that's sleep consistency a lot of people say well yeah i know I got to sleep more.

33:12I still have time for this. That's fine. You're still trying to sleep six hours a day or six and a half hours a day or seven hours. That's like a quarter to a third of your life and you have no idea what's happening there again. So start measuring your sleep and start going to bed and waking up at the same time. That alone is a huge unlock. You can dramatically improve the quality of your sleep by not drinking caffeine after 2 p.m., being hydrated, not drinking alcohol, and avoiding food within three hours of bed. If you just do those things, your sleep quality will go up a lot. What about temperature of the room?

33:55Colder is better. Fine. So you want to have a cold bedroom, dark bedroom, good air quality, lack of noise. You know, ideally in your bedroom, if you put your hand like this, you can't see your hand. You want that thing pitch black. And if you're like us and we travel a lot, I would travel with a sleep mask. So whenever I'm in a hotel room, I don't care how nice the hotels are that you stay in. they don't get that dark because there's all these weird little lights in hotel rooms and they drive me nuts. And so I always wear a sleep mask in, in bed when I'm traveling, you know, exercise movement.

34:44Those are huge unlocks for life. Ideally you can do real exercise hard, you know, three to five days a week. If you're not into exercise, trying to walk a lot and to get your heart rate into zone two, that's really beneficial. You get a lot of credit for that, so to speak, from a longevity standpoint. From a diet standpoint, you know, whole foods versus processed foods, lack of sugar, that does you a lot of good. If that's your only sort of frame for diet, that'll get you pretty far.

35:23The Gstaad Guy:This podcast is brought to you by Pubelle by The Stard Guy, bringing you charms hand-painted with enamel on 925 sterling silver, allowing you to express all the things you love and all the things you might question, from reaver bateaus to baggammon board and caviar tins to paddle rackets. There is a Pubelle charm or completed set for everyone in The Know. Thank you so much for watching and enjoy the podcast. Well, all of these things you're talking about, a lot of my most passionate whoop-using friends, like my friend Constantine, have been preaching and living by long before their whoop. So when I see someone wearing a whoop, sometimes I can make those assumptions.

36:12The Gstaad Guy:And sometimes you can tell someone's in great shape, they're wearing a whoop, it makes sense. Sometimes I see people wearing a whoop now in particular. I'm like, oh wow, I did not expect you to be wearing the whoop. And I think that is either one, they're embarking on a big change and they're wearing it because they want to be part of a healthier lifestyle and grow and improve. And sometimes it actually has to do with the social signals involved and the high status involved today with being health first or being perceived as health first. Well, I love that observation because just to be clear, when I was founding whoop, the idea that a health monitor would have a positive connotation was a crazy concept.

36:53You know, for the most part, medical technology has been kind of stigmatized. If you're wearing a health monitor or, you know, a medical device, it's like something's wrong with you. So the idea that wearing WHOOP is this positive symbol is a big deal for us. We're very proud of that.

37:11The Gstaad Guy:Yeah, it's an amazing new thing that's happened. I think it's partially fueled by dangers involved with the alternative. I think for a number of reasons, people are wearing less jewelry and in a lot of urban environments because they're scared of being robbed or they're scared of that status signal, in which cases a whoop is a great way to kind of be understated. And in other ways, it actually has that effect of I'm health first and being so health conscious also is a luxury. It takes time and resources to really be longevity focused, although it doesn't take much to get your sleep right, to really optimize and go far beyond and be a biohacker in every shape and form takes a lot of resources and time and their status involved.

38:08The Gstaad Guy:So I think some people are opting into that. The people who don't even charge their whoop, I've seen a few of those around, who don't even use the metrics. They just want to opt into the status. But for the most part, I think people are using the features. For the most part, people wearing Whoop are using it. But I mean, the status symbol has gotten positive enough that you're right. There are probably people who wear it who aren't charging it. Who aren't charging it. Yeah. What do you think has happened since COVID time, I would say, to allow for a product like Whoop to become so popular, not on the problem-solving side and on the prevention of health issues with the growing problems in health systems that you mentioned, but more so on the status side.

38:58The Gstaad Guy:What has happened to make health tracking high status as you are very happy about? I mean, COVID was fascinating because it underscored one of the reasons that I founded Whoop. like the founding story of whoop was this idea that feelings are overrated you know i can feel how my body is so i'm going to train hard and i'm going to train hard every day and all of a sudden one day i woke up and i was just exhausted and i didn't know why well i couldn't actually feel what was going on in my body that was a story of overtraining but COVID was a story of not feeling whether you were sick. COVID was this weird moment in time where people realized you could be asymptomatic, but carrying a virus that if you exposed a loved one to could get them very sick.

39:56And I think that was, uh, it was a trippy experiment for a lot of people to realize like, maybe I don't actually know what's going on inside my body. And in fact, with WHOOP, we were able to discover that respiratory rate was a predictor of COVID. And I got so many messages, and this probably affected tens of thousands of people on WHOOP, where they saw an elevated respiratory rate on WHOOP without even feeling sick. But that elevated respiratory rate, they knew signaled they were sick. And so they would get tested, and sure enough, they would have COVID before they felt symptoms. And it reaffirmed this idea that you can measure things about the body you can't feel.

40:41So that was one, I think, big wake-up call for all of us as humans during COVID, which is this idea that there's things going on inside the body that I can't feel, but I can measure. And that obviously ties to the importance of health monitoring. The second phenomenon, and I think that's happened over the course of, of the last five years is people have just realized that the technology to measure your body has gotten really good. Like whoops gotten a lot better in 13 years. And particularly, I think it's gotten a lot better in the last few years, but to have a product that can really accurately measure the body as accurately as, as a lot of what was historically medical technology and have a 14-day battery life and have these rich data presentations on your phone that you can access in seconds and have AI built on top of it so you can have a conversation with your data and feel like you've got this, you know, 24-7 coach or doctor that wants to tell you about yourself.

41:40You know, it's empowering. And so I think that there's been a great convergence of excitement from the market with real technological innovation.

41:53The Gstaad Guy:I feel it absolutely as a consumer. And that's when I made the leap into becoming a Whoop user. Oh, thank you. Where do you see AI playing into the Whoop customer journey beyond the conversation that I can have about my metrics and things I can improve? I think there's two different ways to think about AI. One is through the lens of the experience that a consumer has. And the other is through the lens of data insights. In terms of the experience that the consumer has, we want to facilitate a relationship with Whoop where you feel like you can talk to it at any time. And that could be text, that could be voice, maybe even one day that's video.

42:41But it's this idea that there's an AI on the other side of all of your Whoop data that is able to observe all of your Whoop data and memorize everything about you and within half a second respond to any question you might have or more importantly alert you about something that you didn't know. And then in terms of the AI capabilities for actually understanding the data, the second piece of this. We're now training on 24 billion hours of continuous physiological data. So that's one of the largest physiological data sets in the world. And we're using that data set to be able to be able to predict what's going to happen next.

43:25So the same way that an LLM predicts the next word, whoop will predict the next heartbeat. And we think that's the path to being able to predict heart attacks and strokes and disease states and illnesses and all of these different things that humanity should know about their health. And when you can predict those things, then you can shift the whole space of healthcare to preventative care. You're not seeing a doctor when something bad's happened. You're seeing a doctor before something bad happens.

43:58The Gstaad Guy:do you already have cases of WHOOP saving lives? Yeah. I mean, I probably get a message at least once a week that's like, subject, WHOOP saved my life. Wow. And it'll be a story about a woman who was in bed and she woke up in the middle of the night and she felt something with her heart. And next thing you know, she took the ECG and the ECG told her she had AFib on WHOOP and WHOOP explained more about it. And she goes to the hospital. And next thing you know, she's having open heart surgery. And thank you so much. Whoop saved my life. Well, so amazing stories. And there's been, you know, different versions of that story.

44:39And I think where Whoop will get even better is being even more proactive about it. You know, it doesn't it doesn't need to start with the person saying I kind of felt something and then I saw it in my data. We want it all to come directly from Whoop to the consumer.

44:55The Gstaad Guy:Well, how big is the Whoop team now? We have about 750 employees. Wow, that's awesome. It's very cool building a team. It's hard to build a team. You have to find like-minded, hard-charging people who want to be disruptive. What do you look for in people in building your team on top of being those things? So we have a hiring criteria that we look for, but it includes intensity, humility, grit, ambition. And we added a new one called AI readiness. Okay. Intensity is being hard charging. Like you want to solve some problem in the world. Like you're energetic and you're driven and you're going to figure it out.

45:52Humility is realizing in the pursuit of being high intensity, you don't have all the answers. And so that in itself is a good counterbalance because people who are high intensity can often be a little bit arrogant. And people who are high humility can sometimes be meek. so high intensity high humility in itself is an unusual combination that we look for uh gritty you know a lot of a lot of what we do is try to solve problems that haven't been solved before and what's hard about that is you face a lot of challenges i mean you you keep discovering the wrong path it takes a while to find the right way to do something and people who are gritty when they get knocked down keep picking themselves back up so we like to hire for grit ambition this is i think a very important one to maintain as the company gets bigger because we want people who have the ambition of creating a whole new health system of creating products that don't exist in the world.

47:08And that requires a certain type of person. That's not every person. You have to be somewhat audacious and ambitious in your pursuits if you want to do that. And then AI readiness, that was really a recent addition just in the sense that the way we work is changing. We need to use the latest and greatest tools and many of those are AI native tools. And so we want to hire people who are going to embrace that shift in the way we work versus resist it.

47:46The Gstaad Guy:So you exist in this unique intersection of medicine, tech, AI, sports, wearables, health and wellness. Yeah. And I assume you're trying to attract the best of the best talent from those industries, all which come from very different work cultures. Yeah. What is the culture like within the business? Well, it's become, I would say, an idea meritocracy in the sense that the best ideas can come from anywhere. Because you have very different skill sets, often in the same room together, there is a collision of ideas that happen. and that's where the intensity humility piece comes in like you want there to be a collision but you want the best answer to come out of it to be the right answer for the company not oh i came up with the answer right and that ties back to the idea meritocracy

48:47it's a it's a culture where i think we believe that we're capable of doing a lot and creating a lot, again, that ambition piece, you know, when you tell someone they're going to be working on something that's never been done before, it tends to have sort of two very different reactions. Either someone's ears perk up and they're like, oh, cool. Or someone's like, well, that doesn't make any sense. That's crazy. And you want the people whose ears perk up, right? And so I think we do a good job screening for those types of people. And as a result, we've got this culture of we can do it. And there's a little bit of a David versus Goliath attitude for Whoop, too, because 700 people is a lot of people, but it's a small number of people relative to the companies we've competed against.

49:39I mean, we've competed against these big gargantuan companies like Amazon or, you know, Nike or whatever. And at various points, those companies have tried to pretty aggressively knock us off and copy us and kill us. And, you know, we've stood our ground, so to speak, and we fought back. And so I think we've built a culture of the underdog can win and we're going to stand up for ourselves.

50:09The Gstaad Guy:And which of those categories of business that you are in the intersection of, do you feel the most affinity towards as a founder? Well, I personally spend a lot of time with the product team and the marketing team. I think I've had a generally good pulse on what do we need to build and what should the brand feel like. And getting those things right has turned out to be a differentiator in the market. A lot of good companies, a lot of great companies have had trouble with what their product does and what they stand for. so that's an area of the those are areas of the business that I spend a lot of time and then I'm always spending time with with you know people and trying to recruit great talent and you know trying to nurture the team and grow the team and learn from the team and you know you really are about as good as your team I like those things you're looking for your team because they're things I'd want to look for in France yes like that's true something you'd want and just get people around you yeah they're nice things to look for they are and and they're hard when you when you create enough of these things you you get a tighter lens on your screening process yeah the ai readiness portion i find really interesting because i actually i'm trying to understand how that's measured i think ai can elevate most of our our work processes today but how do you figure out if someone is maximizing on the ways they can elevate their work quite early on in your interview processes that i assume you want to flow quite quickly you know some of its anecdotes are people using the tools on weekends are they curious about new products that are coming out?

52:16Have they been trying those products? In their current work today, have they used these tools? Have they saved them time? What are ways that the tools have not been as helpful as you thought? Typically speaking, if someone's really used tools and AI tools and explored AI, they actually have a fair number of critiques whereas someone who's kind of faking it will just talk about oh chat gbt is the greatest thing it saves me all this time to um and by the way that that may be true but i find that people who are authentically like really understanding the space you know have a nuanced take on it it's not black and white so yeah you just listen i i actually

53:12The Gstaad Guy:had this conversation with a friend a week ago saying that if someone's opinion is nuanced, their opinion is likely rooted in knowledge. And if someone's opinion is extreme or quite emotional, they actually probably could learn a little more about the topic. I think that's, yeah, I think there's truth to that. Yeah. When you are developing new features and new products with your teams, how long are the development timelines both in software and on hardware from ideation to consumer can use this well on the hardware side the cycles can be quite long we're thinking about hardware that we want to release in 2-3 years today and in some cases in 4-5 years today so we're thinking about multiple generations of hardware today and

54:10And that's a hard exercise because you have to peer into the future. It's easier to say, oh, if we could do X, Y, Z, it would be great today because you know what today looks like. When you start talking about, oh, this is going to be impactful in four years, you have to really make a bet on what the world looks like in four years. and I gravitate towards taking on risk from the standpoint of technology development, not from the standpoint of consumer adoption. So what does that mean? It means if you're saying you're going to launch something two to three years from now, it's a bad sign if you know how to do it.

54:53Like you want to actually be taking on some risk on the technology side because it needs to be so innovative when it comes out because then it comes out. And then by the way, in the market for another two years. So you really are like talking about what is going to make a big difference four years from now. Well, it better be awesome, right? It better be awesome and ambitious. So that's, I mean, that's a little bit how to think about hardware. The software side is, is much more nimble, you know, and there's some things that are bigger releases that maybe we're planning over the course of, you know, six months or a year.

55:33But for the most part, we're thinking about what can we release next week or two weeks from now or a month from now. Like we are rapidly innovating on software and that's exhilarating, you know, to be able to be constantly shaping and changing the product. And it's worth saying Whoop is a subscription. So we're not just trying to go get a bunch of new people to sign up for Whoop, we're fighting for our existing members every day. We want to keep them on Whoop every day, every week, every month, every year, and we want to keep delivering value. And so we think a lot about what are new features that are going to enhance our existing members' experience.

56:12And if you signed up for Whoop, I don't know, six months ago, you probably didn't know that we were about to launch advanced labs, which now allows you to upload blood tests. And now you're actually going to take blood tests through Whoop. And we just updated the AI coach and that, you know, now it remembers everything you say and now it lives throughout the app and it can follow you around and you can ask questions of Whoop anywhere in the app. And we just launched a new menstrual cycle coaching feature. You know, we just came out with streaks and a new profile page. And so there's all these different categories of work where we get to be much faster and much more iterative.

56:56And those are, you know, just say like those are different skills, predicting what the world should look like in three to four years and launching something in two weeks. But the magic of Whoop is that we've created an environment where we have great people doing both. I love that.

57:13The Gstaad Guy:I know you can't tell us about what you're building for three or four years from now naturally. But I'm hoping that you can tell us what you were hoping to build towards three or four years ago that you had to wait for technology to grow into for you to be able to launch or at least launch a version of that product that you were proud enough of to give to your customers. Well, we recently launched ECG monitoring with AFib detection, and we had never gotten a medical clearance before. We recently launched HealthSpan with WHOOP-AH, which tells you how old you are, and we didn't know how to create a longevity score.

57:56And we recently launched blood pressure monitoring, and we didn't know how to do blood pressure monitoring.

58:00The Gstaad Guy:How does the blood pressure monitoring work? Because when I hear blood pressure, I imagine the sleeve and the expansion. We created an experience where with one cuff calibration, we're able to accurately measure your blood pressure every morning. And we do it as an estimate and estimates based on a variety of factors. And, you know, we've done reinforcement learning to make the metric super accurate. it. But I bring these examples up because to your question three years ago, four years ago, when we embarked on the journey of creating the things that are now in the, in the app, we didn't know how to do some of them.

58:36Like we wanted to do them, but they were pretty audacious and hard. And so we partnered with great researchers. We did a ton of data collection. We, you know, built out a regulatory team. We just got more sophisticated.

58:51The Gstaad Guy:And on the invasive versus non-invasive side of things, you mentioned the blood tests. There are some measures today that must be done through blood like blood sugar, which I know is something that people are trying to make less and less invasive as time progresses with the blood sugar monitors. Continuous glucose monitor? Exactly. CGM? Yes, those ones. Sorry, I don't know the terms. with the cgms are there technologies that allow for a non-invasive glucose monitor or at least assumption well i'll say this that this is a technology that we're looking at very closely that's why i asked it because i just assumed that's your next thing yeah it has to be it's just so in line with with you guys it fits the profile of being very hard hasn't been done before i'm excited to measure my glucose on whoop i've no doubt you'll figure it out in a year or three years no promises so where do you see this going i think ultimately whoop is going to feel like a continuation of the doctor's office where you're going to have all of this health data under one umbrella so today it's the 24 7 physiology we're now adding advanced labs so that's blood tests soon you're gonna be able to upload past medical records mri scans genetics all sorts of health data under one umbrella and in the background the ai that sits on top of your data will be able to tell you all sorts of deep insights about you and it'll also be able to alert you when things go wrong and in addition to that there's going to be moments where whoop will actually hand you off to a doctor and that's a pretty powerful experience and so in a way it's going to this technology is going to blur into what you think of the health care system today one obvious way that this will manifest is that the the annual checkup with a doctor will go away.

1:01:06People won't do annual checkups in part because every day they're wearing a whoop will be an annual checkup. And, and it'll, when you have that, you'll realize how antiquated that experience was. I went to a doctor's office. They stuck this thing on my finger. They took a blood pressure reading. They didn't have any context about the data. They asked me a bunch of random questions. I was filling out paperwork that got lost in a file. I never saw my results. Like it's just, it's, it's like a, an experience that's 40 years old. And, uh, and with technology, it should be a 24 seven experience and you should go see a doctor right before something's about to happen, not on some random Wednesday, you know, middle of the year.

1:01:50So that's like one very obvious way that I picture this manifesting is, uh, you're not can have annual checkups.

1:01:59The Gstaad Guy:You briefly mentioned the power of prevention in a medical sense. And I assume that preventing bad things from happening medically is a lot easier than solving most of them. And the costs involved are also a lot lower, which brings up the thought governments that spend a lot on their healthcare systems and that offer great healthcare systems to their citizens would likely save a lot from prevention as well and could save a lot from having all their citizens wear a whoop. I like where you're going with this. Look, I do think it's inevitable that this technology will be subsidized, whether it's by governments or insurance companies or employers.

1:02:49One way or another, having human beings be healthier saves money and, by the way, is great for humanity. So that equation will play itself out. I think, unfortunately, there'll be a lot of counterforces that make money from people being sick. That's kind of the dark side of the healthcare industry is there's a lot of money that's being made from people who have chronic diseases because chronic diseases keep paying. But preventative care is unquestionably the future of the healthcare system. And wearable technology and WHOOP, I think, play a big role in that.

1:03:33The Gstaad Guy:Have any health insurers gone down this path, similar to car insurers, that you get a cheaper monthly payment by having a tracker in your car? it's very early but I think you can expect to hear that they'll do it soon I'm loving this on this podcast we always play a game of à la poubelle versus fantastique à la poubelle in French means to the trash things you want to change, get rid of and wish they weren't the way they are something I talk about a lot in my videos online and fantastique are things that are fantastic that we celebrate and wish we could see more of Are there a couple of things in the world that surrounds you that you see to be as hurdles, possibly, or just things you don't like, you'd like to throw a la poubelle and wish they weren't there and things you'd want to celebrate and see more of that you deem to be fantastique?

1:04:32well i think the the rate at which we can scale our technology and have more people on the planet wearing whoop you know that i would love to see be accelerated i think that would be fantastic i think so too i think so you know and then i guess along the same lines barriers to that so So, you know, challenges with regulations around the world, growing internationally, operations, all these things are sort of inertia to growth. And fortunately, we've overcome a lot of them. And the business is growing as fast as it ever has. But I do think that the more people we can educate about our technology and the more people we can have wearing Whoop, the healthier we can make humanity.

1:05:27The Gstaad Guy:Do you see Whoop replacing or complementing the existing healthcare system that you shared definitely has some improving to do? I think aspects of both. I think it'll compliment the doctors and the employers and the insurance providers who want to see change. I think there's a great quote that AI won't replace doctors, but doctors who use AI will replace doctors. And I think there's an element of that with Whoop where it's like the people who embrace technology are going to benefit. and the people who don't embrace technology are going to get disrupted. I love that. Love it. I've never heard that put so eloquently.

1:06:19The Gstaad Guy:I'm going to start using that. I think it's applicable to every industry, really. You said you have billions of hours of data already from all of your Whoop wearers. Yeah. Are there any trends you've picked up on based on that data that have changed the way you think about habits you thought to be good one thing that was interesting from doing the longevity research is that generally speaking you sort of always assume the more hours of sleep that you get is better we actually found that people who get it was around nine and a half to ten hours but once you go over nine and a half hours on average it's actually a net negative signal for longevity because people who are getting that much sleep actually often have some underlying condition that's requiring their body to have to rest so much.

1:07:12So on the health span score, there's like a sweet, there's like a tipping point around seven hours where north of seven hours, it makes you younger. But actually if you go too far, it makes you old. If you go past nine and a half, it makes you older. So that was one thing that was, when you actually look at the research, makes a lot of sense but I was surprised by when I first saw it.

1:07:35The Gstaad Guy:Well Will thank you so much for taking the time to be here today I'm a big fan of everything you've built, big fan of the Whoop on my wrist and I'm very excited to see how you continue to allow me to have conversations with my body and understand my body better Thank you man, thank you for being on Whoop and for this conversation Thank you, really appreciate it Thank you for listening to this episode of the Start Guy podcast If you're keen to learn more, please follow along by engaging with our social channels on Instagram, TikTok, Spotify, YouTube and Apple Podcasts. And we look forward to seeing you next week.

1:08:15The Gstaad Guy:Merci beaucoup. A la prochaine and a big hug from the Start Guy.

From the publisher

The Gstaad Guy sits down with Will Ahmed, founder and CEO of WHOOP, to explore how understanding the human body became the foundation for one of the most influential platforms in modern health. From overcoming the stigma of medical-looking wearables to deliberately taking the tech out of the product, Will shares how solving a real physiological problem led to a system that helps people build awareness, balance, and long-term resilience.

The conversation moves through heart rate variability, the autonomic nervous system, and the interplay between parasympathetic and sympathetic activity, unpacking how sleep, recovery, strain, and consistency shape performance and longevity. Will explains how WHOOP enables an ongoing conversation with your body rather than a one-time snapshot, reframing prevention as a daily practice rather than an annual checkup. They explore the rise of longevity culture, health tracking as high status, and the growing role of AI in education, customer experience, and medical insight, alongside candid reflections on the limits of today’s healthcare system, building high-performance teams, and how continuous data can move from optimisation to life-saving impact.

Filmed in the One&Only One Za’abeel Royal Suite.


Chapters:

(00:00) Intro ✨🎙️

(01:38) The Challenge Of Building Whoop 🧗‍♂️🚀

(02:05) Taking The Tech Out Of The Wearable ⌚➖

(03:48) WHOOP Today 📈⌚

(04:28) “The Problem” ❗🧩

(07:32) The Prototype 🧪🔧

(08:31) Heart Rate Variability (HRV) ❤️📊

(11:22) Controlling Your Autonomic System 🧠🎛️

(14:32) Interpreting The Data 📊🧠

(16:10) Sleep, Recovery & Strain 😴🔋

(19:42) WHOOP Age 🎂⌚

(22:24) Daily Journal 📓🗓️

(26:01) Sleep Consistency 🌙 🔁

(27:17) “Longevity Culture” 🧬⏳

(28:42) Developing An Obsession For Health 🏃‍♂️🔥

(29:58) The Healthcare System 🏥⚙️

(31:35) Lifestyle Hacks 🛠️🌿

(34:47) Whoop As A Status Symbol ⌚💎

(37:27) Health Tracking As High Status 📈👑

(40:54) AI For Customer Experience & Data 🤖📊

(42:51) Saving Lives 🚑❤️

(44:08) Building A Robust Team 🧱👥

(46:38) Work Culture 🏢🌱

(50:30) “AI Readiness” 🤖✅

(52:26) From Ideation To Delivery 💡📦

(56:52) How Blood Pressure Monitoring Works 🩸📈

(58:48) The Next Chapter 📖➡️

(59:53) No More Annual Health Checkups 🗓️🚫

(1:00:51) The Power Of Prevention 🛡️❤️

(1:02:46) À La Poubelle vs. Fantastique 🗑️✨

(1:04:20) Replacing Or Complementing The Healthcare System 🔄🏥

(1:05:17) Mistaking Good Habits For Bad 🤔🔁

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