In short
Kai-Fu Lee discusses AI’s rapid improvement and cost declines, job displacement and how companies should restructure, and the US vs China AI race amid US chip restrictions. He also covers open-source vs closed models, surveillance ethics, and AI’s role in personal management and future devices.
Guest backgrounds
Kai-Fu Lee, born in Taiwan, moved to the US at 11 (learned English in Tennessee). PhD work on speech recognition in the 1980s; worked at Apple, Microsoft, then Google (2005). Became a China-based investor/entrepreneur; lives in Beijing, invests in dozens of startups, and runs 01.ai. Author of AI Superpowers (2018) and AI Native.
Key claims
AI will displace far more work than people expect; CEOs must redesign org charts for “AI workers” and appoint directly responsible individuals (DRIs). Chinese models are open-source and cheaper, gaining share but not necessarily more profit than US firms. US firms will profit more (iPhone vs Android analogy). Chinese progress overcame limited GPUs via intense engineering and faster learning cycles.
Notable examples
“AI Work Mode”/ChatGPT Work (action across apps); a one-person AI video-editing service for gardeners/handymen; protests in India tied to lost entry-level jobs; DeepSeek/Moonshot (Kimi) competing with OpenAI/Anthropic; Chinese street cameras linked by Lee to near-zero murders; bank facial recognition requiring consent; Lee’s AI “CEO coach” that critiques his meeting behavior and comment patterns.
Written by AI. May contain mistakes. Listen to the episode to check what was said.
Chapters
Tap a time to open that second in VOThe Impact of AI on Society
0:30 to 1:05
Discussion on job displacement due to AI and its societal implications.
“Some people treat ChatGPT like some kind of smart search engine, and some use it to get work done.”
The Impact of AI on Society
1:48 to 2:26
Discussion on job displacement due to AI and its societal implications.
“I think our whole society needs to rethink how much we depend on jobs.”
Introduction of Kai-Fu Lee
2:26 to 2:49
Introduction of AI pioneer Kai-Fu Lee and his background.
“Anthropic and OpenAI have built the iPhone.”
Understanding AI's Power and Impact
2:49 to 5:24
Kai-Fu Lee discusses the rapid advancements in AI and its transformative potential.
“From the very early days of this podcast on making sense of the world, AI has often been part of the conversation.”
Qualities Needed for the Future Workforce
5:24 to 6:10
Discussion on the necessary skills and traits for working with AI.
“He has a new book coming out called AI Native, the mandate to transform your company.”
Real-World Examples of AI in Business
6:10 to 12:29
Exploration of practical applications of AI in various industries.
“Let me set the scene broadly for you about why we wanted to turn to you and to hear your perspective right now.”
Job Displacement and Economic Redistribution
12:29 to 14:00
Kai-Fu Lee shares insights on job displacement and the future of work.
“They make videos for handymen and gardeners in the U.S.”
AI Displacement and Market Dynamics
14:00 to 16:40
Explore the implications of job displacement due to AI and the competitive dynamics between American and Chinese tech companies.
“and be paid for activities that were not economically important.”
Chinese AI Companies: Open Source vs. Closed Source
16:40 to 19:42
Discuss the strategic choices of Chinese companies to pursue open source AI models compared to American companies' closed models.
“It's like, okay, you got the best product.”
Cultural Influences on Education and Innovation
19:42 to 24:52
Delve into the differences in educational systems and their impact on innovation and success in the tech industry.
“So the Chinese people basically view it as a challenge and they'll work hard on things that are not glorious, not interesting, but gets the job done.”
Show all 20 chapters
Cultural Influences on Education and Innovation
25:32 to 26:25
Delve into the differences in educational systems and their impact on innovation and success in the tech industry.
“HSBC, opening up a world of opportunity.”
Cultural Influences on Education and Innovation
26:30 to 26:46
Delve into the differences in educational systems and their impact on innovation and success in the tech industry.
“With LPL Financial, we provide the services to help push you forward.”
Personal Reflections on Career and Family
26:46 to 28:00
Reflect on the author's personal journey, the challenges faced, and lessons learned about family and priorities during a health crisis.
“Investing involves risk, including potential loss of principal LPL Financial LLC member, FINRA, SIPC.”
Rediscovering Life Priorities
28:00 to 30:20
Kai-Fu Lee reflects on personal priorities after illness, emphasizing family over work.
“I'll give them some time, but always work is higher priority.”
The Impact of AI on Employment
30:20 to 32:20
Discussion on the dangers of AI's influence on job perceptions and competition.
“so that you are the one who emerges when others might fall by the wayside?”
Ethics of AI in Business
32:20 to 34:28
Exploring ethical considerations of AI applications in businesses, particularly surveillance.
“I want to ask you about the many companies that you've helped get off the ground and the investments you've made.”
Personal AI Experience
34:28 to 36:27
Kai-Fu shares his personal use of AI for management and self-improvement.
“Well, it makes me curious also about AI in your own life.”
AI Coaching and Management Insights
36:27 to 39:22
Insights on how AI helps improve management styles and company culture.
“The fact they criticized me or said I must change something, I take it to heart.”
Future of AI Devices
39:22 to 42:00
Discussion on innovations in AI devices and their implications for society.
“not my new details about don't forget to remind me about this meeting happening when.”
The Intersection of AI and Human Love
42:00 to 45:40
Explore how AI's future relies on combining technology with human emotional connections.
“But the Western society will probably not be able to accept it.”
Transcript
Automatic transcript. May contain errors.0:01In a world that never stands still, we're there to help you act with conviction. At HSBC, we connect the people, ideas, and capital to unlock growth, backing your ambitions at every stage. So when you're planning for the next generation, strengthening your portfolio, or expanding into new markets, we're there, bringing over 160 years of experience to help you move forward. HSBC. Opening up a world of opportunity.
0:30Some people treat ChatGPT like some kind of smart search engine, and some use it to get work done. ChatGPT Work is a new way of working in ChatGPT that can take action across your apps and files, stay with a project for hours if needed, and turn a goal into finished work. It's designed to help you move from a chaotic starting point to a reviewable first version. So all the source materials, briefs, and scattered information that you have to grind through to turn into something useful can just become something useful. Put ChatGPT to work on your most ambitious ideas and projects. Get started at ChatGPT.com by selecting Work Mode, available on Plus and Pro plans.
1:13Never bet against American grit or American energy. Through innovation, Venture Global is not only building some of the largest energy facilities in the world right here in the United States, but delivering American energy at a fraction of the cost and a fraction of the time. So while others are busy talking, we're busy building. That's Venture Global. That's unstoppable energy.
1:47Podcasts, radio, news. I think our whole society needs to rethink how much we depend on jobs. The job displacement is coming. That if you ask someone, tell me about yourself, they pretty much tell you about their job. It's extremely dangerous. As we look at jobs being turned upside down by AI, we really need to reinstill in people that job isn't everything. There's more to it than that in life. Kai-Fu Lee, who's played a central role in the tech boom in the US and China for 40 years. In the long run, do you think the Chinese companies will be the ones which are more likely to make a profit? No, I do not.
2:35Anthropic and OpenAI have built the iPhone. The Chinese companies are more like Android. The iPhone makes by far the most money, but Android has the larger market share. From Bloomberg Weekend, this is The Michelle Hussain Show. I'm Michelle Hussain.
2:59From the very early days of this podcast on making sense of the world, AI has often been part of the conversation. We have wanted to understand its ever-expanding impact. And so I have talked to pioneers and evangelists like Mustafa Suleiman, as well as realists and critics like Meredith Whitaker and Karen Howe. It's a field dominated by immense American companies, the giants behind ChatGPT, Claude, Gemini and others. But this week, we really wanted to dig into what's coming out of China, the AI-embedded products, devices, and apps that are already serving a huge population that are popular in many other countries and potentially winning a global AI race.
3:54These advances are especially notable because the United States has for some years been restricting Chinese access to the most advanced chips, the components that essentially make AI possible. Who can really explain this landscape, we thought? And the person we turn to is himself an AI pioneer. Kai-Fu Lee was born in Taiwan, but at the age of 11, his parents sent him to live in the United States. He learned English at school in Tennessee. And in the 1980s, he was doing his PhD on how computers could recognize speech. From there, he went to work for Apple, then Microsoft, then Google, which poached him with a multi-million dollar pay deal that showed his value to them back in 2005.
4:45He was at the forefront of American tech going into China, and Beijing is where he lives today. He's invested in dozens of tech startups, which means there are a number of Chinese billionaires who owe their fortunes to him. And today he has his own AI firm, 01.ai. So Kai-Fu Lee has seen a lot. And as a tech CEO, he remains part of a landscape which will further change our lives. I think he is able to connect the transformative power of technology to our lives in a pretty unique way. He has a new book coming out called AI Native, the mandate to transform your company. But really, he thinks and talks about our changing world in the broadest sense.
5:37Here's how our conversation began. Hello, Dr. Kaifu Lee, can you hear me? Hi, Michelle, yes. Thank you very much for taking the time. Have we kept you later than usual in your office in Beijing to talk to us? No, no. You know we're at 996, right? 9.96? 9 a.m. to 9 p.m., six days a week. Oh, wow. Okay, you still work like that? Actually, I do not, but that's the way people talk about working in China. Okay, I see. Let me set the scene broadly for you about why we wanted to turn to you and to hear your perspective right now. It's because there are so many headlines and news of developments in AI in the US and China.
6:26You know both these countries. You have seen, in fact, the entire trajectory of the development of this technology over 40 years. So let me just start by asking you this. What do you think today is still underappreciated about the power of AI? I think there are two things. One is the speed of improvement and the reduction of costs. most people do not realize that AI is solving tasks 10 times longer than it was one year ago. So if AI solved a four-minute task a year ago, now it can solve a 40-minute task. Okay, so it's getting better and better at longer, more complex tasks. Right, right. And if you want to look at it with a skeptical view, it is displacing 10 times more human work potentially.
7:24So the acceleration of the much faster intelligence is going to drive adoption like no technology ever has before. So much more than the steam engine, so much more than the internet, so much more than Moore's law. The second is a consequence of AI improving that fast means that the fabric of our companies, enterprises, society, government, will need to consider the drastic changes that will bring about. And in my view, the CEO is currently one of the least aware of how important and transformative this AI technology is because the companies affects everything, right? We all have jobs and the jobs are going to change.
8:18In five years, the typical successful company's organizational chart will be quite different from today. The people who occupy the most important places, their qualifications will look quite different than today because AI workers are becoming better and cheaper, faster at a pace that people cannot fathom. And in order to make that work effectively in an organization, it cannot be retrofitted into an organization with the hierarchy intended to manage people. AI workers don't need hierarchies. All the information is connected. What they need is people who will know how to design the right problem to solve, organize AI to solve it.
9:09And also, very importantly, willing to be accountable if anything goes wrong, because AI can't be accountable. So what are the qualifications then that would put people in these positions? What are you advocating in terms of what people study in order to make the most of this revolution? I suggest they study one thing, which is how to solve hard problems and come up with new problems, work with AI to solve them, and to command armies of AI to massively parallel solve complex problems. But this is not coding. This does not require any engineering background. A humanities student can easily do this.
9:59This does require willingness to work on complex problems, ability to fuse multiple sources of information. So these are kind of the hard requirements. They can be learned, even for an older, non-tech background person. That's the good thing. Good to know. What's more important is what kind of a person when is. And if that doesn't match, then no chance. And this position has been called by Steve Jobs and Jack Dorsey as the DRI, directly responsible individual. And the soft traits are more important than the hard traits. The soft traits include singular responsibility. That means anything goes wrong, the buck stops here.
10:49Second is a willingness to do whatever it takes to accomplish something with the tenacity and ownership of a project. And the third is ability to work with other people and processes. Can I put a real world example to you? Our team right here, we are a small team who work together to produce this podcast. Myself, an executive producer, a handful of other producers, video editors working on different aspects of this. I would hate to think of a future where it's me and essentially a version of an AI team, that I might be the directory responsible individual and everyone else around me is an AI colleague.
11:36I hope that's not the future that you're trying to prepare me for. I am not saying the group is one person and all AI. It's as many people as is needed to ensure that the people connection part is worked out. I don't know enough about your business, so I'm using my business as an example. So maybe a unit of 20 people and 100 AI to begin with. then over time, if the business is flat, then probably fewer people and more AI. If the business is growing, there may be more people and more AI. So I'm not saying there will be no people left. There are some tasks. You mentioned video editing. So if I want to set up a one-person company that automatically edits videos, I actually know a company like this.
12:31It's a one-person company. They make videos for handymen and gardeners in the U.S. And basically, the handymen and gardeners submit their pictures and videos. And AI chops them up, puts music and background, and then promotes them on TikTok, Instagram, and gets them referrals of deals. And it also promotes their own service to the communities of handymen and gardeners. So this would have been a team of probably 20 people, but now it's one person. I mean, the implications of that are obvious, aren't they? And I don't just mean in this field, in so many other fields. Look at the protests that have just happened in India, where so many young people, their frustrations, I mean, they were partly about the exam process, but there were also more general frustrations that the kind of entry-level jobs they would have had in the past in places like call centers and others aren't there anymore.
13:35So there are very serious social implications, unless you're saying there will be enough jobs just in other fields for all of those people. Well, I think there will be jobs in certain new industries. And I think our whole society needs to rethink how much we depend on jobs, because AI will generate a lot of wealth. And I think we can find ways of redistribution so people can work fewer hours and be paid for activities that were not economically important. But I think this is all very hard to communicate to someone who couldn't find a job or lost his or her job. So this has been something I've talked about since my first AI book in 2018.
14:21The job displacement is coming. Let's start the training, the preparation. And now I think it's just recently, rapidly risen to very high levels. Another thing on my mind that I'd love to get your insight on is what is going on at American tech and particularly AI companies and Chinese ones. And you're uniquely placed to tell us about both those worlds because you've moved within them. You worked for Apple, Microsoft and Google. And for Microsoft and Google, you were at the forefront of their foundations in China. Let's take companies like OpenAI and Anthropic. How much of a challenge do Chinese versions like DeepSeek and Moonshot represent to them?
15:06I think they represent a significant challenge, especially if they continue to keep up at the recent levels. because OpenAI and Anthropic always stayed number one or two by most metrics in the AI quality. But their models are closed and not open source. The Chinese models have been largely open source. The models trailing them trail anywhere between three and 15 months. Right now, it's probably six months behind because everyone's pushing on new models. So what this means is if you were open AR or Anthropic, you would have a product you sell for a very high price that is deeply discounted with an open source version that is equivalent to your best model six months ago.
16:05So it's like, would you pay$50 ,000 for a Tesla of this year or$15 ,000 Tesla that's six months old? Obviously, the second is a strong value proposition. So in the long run, do you think the Chinese companies will be the ones which are more likely to make a profit? No, no, I do not. I think the American companies will make more money. So Anthropic and OpenAI have built the iPhone. The Chinese companies are more like the way Google felt. It's like, okay, you got the best product. We'll build something that's almost as good and sell it very cheaply. In this case, very, very low cost, sometimes near zero, and just win a larger share.
16:53And the rest may come later or may not. But for now, let's get market share. So like Android, the open source models will have more share, more footprint, more usage. But people will pay very little. In some cases, they just copy the model and they pay for the servers on which it's run, but they don't actually pay the Chinese companies anything. And that's being sacrificed to gain share. whereas the Anthropic and OpenAI, they have the American enterprise system selling enterprise software products that are very highly priced and large companies are getting good value. So they pay a lot of money for the software.
17:31So iPhone makes by far the most money, but Android has the larger market share. That is a really useful analogy, I think. And obviously, I'm thinking about all those countries in the world where iPhones are unaffordable and people are using Android phones. Do you think then that the DeepSeek and the Moonshot models like Kimi, for example, which Moonshot recently brought out, in most of the world, in developing countries, these will be AI to people, that China will win that global race, if you like? I think that's a likely outcome. It presumes a few things. One is that Chinese companies continue to trail not too far.
18:17It's possible because of the talent depth in the Silicon Valley companies that some company comes out with something that takes much longer to match, let's say two years, three years, in which case that may not hold. The second really is who's going to build the apps for the people in these developing countries. So there's not a lot of money to be made in these countries. And the Chinese model companies already don't make much money on what they sell. So who's going to build that nice interface that OpenAI and other companies have done and cater to the languages for all of these developing countries.
19:00So we'll have to see how that plays out. Right now, there's not enough carrier for the Chinese products to conquer the consumers of developing countries. How has Chinese advance in AI been possible to this extent, given that the U.S. for several years now, from the time of President Biden, has restricted access to the most powerful semiconductors? I think that set of expert control undervalued the Chinese companies and their engineers' tenacity and willingness to do whatever it takes to get things to work, despite a lack of resources. and so DeepSeek probably had one to three percent of the GPU power of the top American rivals and they were able to produce almost comparable results and that's through the kind of dirty work if people can imagine the dirty work right the dirty work it takes to you know fix your car polish your car and things like that.
20:14So the Chinese people basically view it as a challenge and they'll work hard on things that are not glorious, not interesting, but gets the job done. So it's maybe 10 times more engineering work to deliver that exceptional result. So I think that That was an underestimation. And the other really is that I think the speed at which the Chinese companies learned the technology also went through a very fast, accelerating pace. I think for the moment ChatGPT came out, I would argue U.S. was three to four years ahead of China. And I think today we're talking six months. So the speed at which the gap narrowed in technology and the degree to which hardworking engineering overcame the hardware deficiency, I think those were surprises to the policymakers.
21:20So it's an underestimation of human ingenuity and capacity for hard work, I guess. I'm also curious about the fact that the Chinese models tend to be open source and that other companies can take them, develop them, modify them, do their own products, because that does allow your competitors to come in and do a better version of your product. So why have the Chinese companies gone down that open source route rather than make them closed source like OpenAI, Anthropic, who obviously don't want to give away the tech that they've spent money developing? I think it's because they don't think they're more likely to win that.
22:02I mean, every company makes a choice that's more likely to have a successful outcome. So the Chinese companies are kind of like a study group. So if the Silicon Valley companies are like a genius who feels destined to win Nobel Prize one day, The Chinese companies are, each one is a very good student, but not so good they feel they're destined for Nobel Prize. So they better figure out some way not to be kept way behind by the genius kids. So they've decided to form a study group. They don't physically really sit down and study together. But because they write papers, they open models, and people move from company to company.
22:49So I would say the Chinese companies have moved somewhat in tandem. They're quite aware of each other's innovations. You'll see DeepSeek reference Kimi and vice versa. So while the American companies have stopped publishing, the Chinese companies continue to publish. So the study group is conducted in a fishbowl for the world to see. It's interesting. I'm wondering if there is a, therefore, a cultural basis and something that partly comes from maybe the education systems that leads to these two approaches. And of course, you moved from the Taiwanese school system to the American school system at the age of 11.
23:30Because I think your brother told your parents it would be better for you? Yeah, yeah, that's right. Exactly right. Because at the time, the American system certainly is the best education system for middle school in the world. And I was lucky to have had the chance to study in the U.S. What was it like coming at the age of 11? Because it wasn't like you were emigrating with your parents. Your mother stayed with you for a bit, but then she went back to Taiwan. Right. I stayed with my brother and sister-in-law, and they were scientists in a U.S. national laboratory. And it was an eye-opening experience.
24:13I think that Asian schools tend to train everybody in a good student direction. And then the U.S. schools let people be what they independently want to be or should be. That's probably the primary difference. So if you had stayed in Taiwan and been a product of that system, what do you think your life would have been? I probably would have been a good student and a good employee at some company. I may still be quite successful or not. I don't know. But I think my chances increase as I go to the U.S. because I have the discipline and tenacity that the Asian system, the Chinese system taught me.
25:00And I have the free thinking and free will and the confidence that the American system taught me.
25:31So when you're planning for the next generation, strengthening your portfolio, or expanding into new markets, we're there, bringing over 160 years of experience to help you move forward. HSBC, opening up a world of opportunity.
26:00take action across your apps and files, stay with a project for hours if needed, and turn a goal into finished work. It's designed to help you move from a chaotic starting point to a reviewable first version. So all the source materials, briefs, and scattered information that you have to grind through to turn into something useful can just become something useful. Put ChatGPT to work on your most ambitious ideas and projects. Get started at chatgpt.com by selecting work mode. available on Plus and Pro Plans. With LPL Financial, we provide the services to help push you forward. When it comes to your finances, your business, your future, the only question should be, what if you could?
26:42Pitt advertisement, Anna Kendrick is not a client of LPL Financial LLC and receives compensation to promote LPL. Investing involves risk, including potential loss of principal LPL Financial LLC member, FINRA, SIPC.
26:59When you wrote this book, AI Superpowers, China, Silicon Valley, and the New World Order, when it came out in 2018, I felt that there was almost something resembling a crisis in your life that you were writing about towards the end of the book. Your mother developed dementia, you yourself had cancer. And it was like a moment where you had to think about some of your choices. You said, going to visit your mother, how had I been raised by such an emotionally generous woman and yet lived my life so focused on myself? I'd love to know more about that period in your life and what it taught you. Yes.
27:39I have been a workaholic my whole life. And during the years of 2009 when I started my companies through the time I got cancer, which is several years after that, my hardest working moments. I've always believed that my work is my everything, that it was by far the highest priority. Family is something I have. I'll give them some time, but always work is higher priority. And I think during my illness, I realized two things. One is that when I felt ill, it was my family that really did whatever it took to with basically unconditional love for me, taking care of me. And despite my spending minimal time with them.
28:35So obviously that's something that I feel like I need to rethink my priorities. That life can't just be my job. And the second thing is that I've always wanted to make the biggest difference I can in the world. And I had an encounter with a very wise Buddhist monk in Taiwan. And he said, it's very dangerous to always want to change the world. Because you will use that as an excuse to do things that are for your own self-promotion of yourself, your company. because you will explain to yourself that it changes the world. So these two things really woke me up in a number of ways. I think one is that after my cancer went into remission, I was able to rebalance my life, devote more time to my family.
29:32I'm still very busy, but I think the priorities are not strictly work. And when I spend time with my family, I try to make sure it's a meaningful quality time. And then when they really need something, I would make that the highest priority. But the other change really is related to AI is it made me aware that many people around me were like me, that job is everything. That if you ask someone, tell me about yourself, they pretty much tell you about their job. And in this kind of a belief, it's extremely dangerous as we look at jobs being turned upside down by AI. We really need to reinstill in people that job isn't everything.
30:17There's more to it than that in life. Yeah, but it isn't the world that you're helping to explain today, how AI applies to companies in particular, doesn't it actually increase the risk of that, that people know how much AI is changing the workplace and that it can instill a kind of Hunger Games type competition? so that you are the one who emerges when others might fall by the wayside? I think in the book, I was quite clear to talk about what kind of employees a CEO needs to develop and train, not just to hire and replace. And also, I make a plea to the CEOs that this should not be a very fast process to turn the company upside down.
Read the full transcript
31:10Number one, because a very fast process will remove the institutional memory, which the AI is not ready to take over. But secondly, that we all have a responsibility to train people to become the jobs and the positions that will emerge and train them early, train them well. If at the end of the training you have a job for them, that's great. If not, they'll be better trained to go to another company, just like we're seeing big layoffs in companies like Meta. But I don't doubt someone laid off at Meta could get another job at a lesser company. And I gave the example that if the whole world becomes very merciless and want to move very fast with AI and fewer people, then who's going to become consumers who will buy the products?
32:06We do need a society with suppliers and consumers. us. So social responsibility, pragmatism are all reasons I appeal to them to understand what it takes, but do it with care. I want to ask you about the many companies that you've helped get off the ground and the investments you've made. I think you were once written about as someone who manufactured Chinese billionaires because your venture capital firm got so many companies off the ground. Have there been times when you've really had to think about the use of AI within a company you've supported? I was wondering about facial recognition. You can see all the positive examples of that, but you can also see the reports such as the one that came out a few years ago about AI being used to detect the emotions of people from the Uyghur minority in Western China.
33:06We don't invest in any company that works on surveillance because we look at civilian applications. I think the issue of facial recognition is changing in two ways. I think first, in many of the Chinese applications, actually user consent is required. I was just at the bank yesterday and they wanted to do facial recognition. They said there's a new regulation that requires consent. The second thing is the cameras on the streets. You know, there are similar cameras in London, but actually, interestingly, the Chinese cameras on the streets, while controversial, have led to a dramatic crime reduction and almost near zero murders.
33:56And if you ask people, that's the trade-off of cameras capturing you on the street. This video is not disclosed or sold or given to anybody, and it's used for finding a crime. Yes, your video will be recorded, but you will get a higher level of safety, much higher. Would you go for it? Well, in China, they would and may not hold in other countries. And did you say yes or no when you were asked for your consent in the bank? that day? Of course I gave consent. I needed to get my credit card updated. So it was a condition. You couldn't really not consent. I can change banks, I guess. Well, it makes me curious also about AI in your own life.
34:44What is your own personal use that might surprise us? So I use AI for everything. I have an AI for the CEO, which helps me run the company better. I really get to hear signals that may indicate a crisis coming up, a risk coming up, and stop it before it becomes more serious. And I'm able to catch product problems before they become problems. And I'm able to find and thank and praise the heroes who saved the day. And also, So very interestingly, it's become my management coach. You know, for a CEO, it's rather difficult to get a management coach because you're so busy and the management coach can't be with you all the time.
35:35They sit with you once a week. After two months, they give you a summary. But that is just a tiny sliver of your life. My AI coach is with me at every single meeting that I am in and every single meeting that I said something, did something, and now it can look basically longitudinally over a six-month period of every meeting I was in. So I could say, what are something I said that's inappropriate? How should I conduct my meetings to achieve higher productivity? What guidance do you have me as a CEO so I can do a better job? And it comes up with very cogent, very constructive, and sometimes rather direct and not face-saving kind of things for me.
36:26But hey, it's okay. It's my personal AI agent. Nobody else sees it. The fact they criticized me or said I must change something, I take it to heart. And I take it to heart because AI has so much data that it knows what it's talking about. And I take it to heart because it's objective and it's not telling me something that I like to hear or being overly critical or trying to earn more fee per hour. It's just telling me what it saw. So it's helped me quite a bit improving as a manager. And you do trust it when it says things. You do think actually it's got a point or does it ever make a mistake and you feel frustrated with it?
37:09Oh, it does make mistakes. But the way we develop this product, without going into too much details, it actually provides an evidence chain. So that when it says, hey, you're not a good CEO because you're not a process person and here's my evidence, then I can dig into each evidence and see if I agree or disagree. And they are things that you wouldn't have otherwise thought of or noticed. Absolutely. Can you give me an example, one that you're willing to share? Yes. It says, recently, the company has a number of risks, and it appears to be creating a degree of stress for you. So much so that you've moved away from your usual gentle management style and became harshly critical of people in front of others in meetings.
38:12given this is a Chinese company and people care about face, you might want to hold back next time before you let someone have it. And I guess a therapist or a human coach could have said that to you, but they wouldn't be there in the meetings with you. They wouldn't have the data. Because I was under a lot of stress for a couple of weeks. And after a few times, it became obvious, right? It's basically, you know, gentle, gentle, gentle, oops, super mean, and then gentle again. But thanks to the advice, I became more gentle again. I think that kind of advice, and also I think the other advice that it gave me were very helpful, was 93.6 % of your comments were asking for details, clarifications for your own edification or just to help you understand.
39:11But the meeting is for everybody. What they really want to hear the most from you is your strategy, what you think is going well, not going well, what needs to change. not my new details about don't forget to remind me about this meeting happening when. So that's helpful advice too. Interesting. I'd love to get your insight into applications or uses of AI or developments that are just around the corner, which won't be on many people's radar. I know you've talked about AI-first hardware or AI-first devices. What are you envisaging? Oh, well, I think a device like this one, which is a little recording device, is going to be something that will be very, very popular.
40:00I saw it in your hand, actually, at the beginning of the interview as well. It's a small, like not much bigger than a lapel pin, really. And it's a small circular device. We love speech-driven devices because speech recognition is getting good enough. And so devices will be speech-driven, but the phone is not good as a speech-driven AI-first device because you have to open the phone, open the app, click to talk. You know, eight seconds will have elapsed before you're able to say the first thing. So what you need is a little device that is always on, always listening. So, you know, in the middle of this interview, I can say, my agent, don't forget to send me the ticket to London, then come back to this conversation and it will do so for me.
40:52And so you're using it as kind of like an aid memoir or a second phone, or is it recording you all the time? This product is actually a meeting recorder that we use in our product. So it's only turned on for meetings. But in general, I think the trend for the technology is going to be speech-driven, always on, always listening. So no button needed. And it's able to listen, transmit everything to your phone, transcribe everything it hears on your phone. So it's not leaking to some large server by some company. And also the hardware trend, it's going to get smaller and smaller. If it's this small now, it'll be invisible in two years.
41:42Right. So it creates either an amazing device or a scary device. This is unstoppable because I think the Asian culture will ultimately accept this device because it offers so much benefit compared to the cost that it charges. But the Western society will probably not be able to accept it. I want to close with a thought that you put in your 2018 book, that our shared future depends on AI's ability to think, but coupled with human beings' ability to love. I have to confess that I don't have that much confidence that we can bring those two things together. Do you? Well, I think there's really two meanings of love.
42:31In my first book in 2018, I meant the connection people have to each other. And that is the more important thing and the more irreplaceable thing. Earlier, when we talked about job displacement, I actually feel the largest job sector that will increase is sectors of human-to-human touch. That goes from existing jobs, but also new jobs like foster home care, someone to come to your home and cook and make your closet beautiful, or a tourist guy who's very funny and also a comedian. So as AI does the work, people will long for human connections, which might be good for bonding. And AI cannot do it because even if AI could mimic it, people don't want it.
43:19But there is a second sense in my new book, AI Native, that I think is absolutely about love. and it's about human love of an idea, a passion. When I started working on AI, people were laughing at me. The field was a joke. Nothing worked. People said anything that worked became a product. So AI is a collection of everything that doesn't work. But we, the AI scientists, we endured that because our love and belief and conviction that AI will change the world. And when Steve Jobs came out with the iPhone, there was no previous data that an AI could predict that's the interface people want because everything before had been Nokia and BlackBerry.
44:05And he came up with something with no data to back because he had this intuition and taste and design and the love for creating new things that change the world. and Coco Chanel had the love of changing the world so that women don't have to wear uncomfortable clothes and that clothing could be both comfortable and beautiful. And Elon Musk had that love and passion and he had the courage to build recyclable rockets and build Tesla. And these are things that people would do because they do it for love. They don't do it just because it's a job. It's execution. So this is a good coupling because as AI does the execution, these people who are brilliant have things that they love and devote their lives to.
44:59They now have AI to amplify their power. And AI that could execute so well, they need people to come up with things that aren't based on data that are free, creative, flowing things backed by one thing, that I bet my life on it. And that if you're willing to bet your life on it, then AI will work with you. You will get all the credit and the consequences, and AI will get the work done faster. So I think humans love for each other and humans love for what they want to create and for what they want to change in this world is a plausible partnership with AI. I will take it from you. Dr. Kaifu Lee, thank you so much for your time.
45:45We'll let you get on with what is now your evening in Beijing, but I hope we get to meet in person sometime. I hope so too. Thank you. And if there are any notes from the AI agent, you can let me know what they say about me. I'm not going to submit it to my CEO agent, but my marketing department will get the audio to you. Okay, I'll settle for that. Thank you so much.
46:11And that's where we left things. My notes on this episode are available now for you to read at bloomberg.com forward slash Michelle. They add a depth and context beyond the questions and answers. As I look at wider trends in the industry or reflect what others are saying. You can also see what I read before the recording and find links, in this case, to Kaifu Lee's books. And so to the team. The producers are Jessica Beck and Chris Martlew, with guest booking by Elan Bird and social media by Alex Morgan. The video editor is Andy Haywood. John Canfield was running the studio. And our music is by Bart Warshall, who also mixed this episode.
46:56The executive producer is Louisa Lewis. At Bloomberg Weekend, thanks to Brendan Francis Newnham and our executive editor, Catherine Bell. And of course, to you for listening. Until next time, goodbye.
47:28The next move. But sometimes what matters most is being ready for what you never saw coming. For more than 75 years, Cincinnati Insurance has worked with independent agents to help protect businesses, homes, valuables, and more. Because planning for the future isn't only about knowing what's next. It's about making sure you're ready for what you can't predict. Let Cincinnati Insurance make your bad day better. Find an independent agent at CINFIN.com. With LPL Financial, we provide the services to help push you forward. When it comes to your finances, your business, your future, the only question should be, what if you could?
48:08Pit advertisement, Anna Kendrick, is not a client of LPL Financial LLC and receives compensation to promote LPL. Investing involves risk, including potential loss of principal LPL Financial LLC member FINRA SIPC. You already know how AI is changing how everyday work gets done, how much ground you can cover, and how fast a team can scale. To stay ahead, you need the tools that give you a competitive advantage built for this new era. Welcome to Agentic Revenue. Adio is the CRM for this world. It meets you where you work, compounds every customer signal into context, then acts on it across your pipeline to let you move it on match speed and scale.
48:38With agents and automations for every job in revenue, Adio orchestrates your work around the clock. Built to handle the scale of your workloads, extensible with API and MCP, and with the infrastructure to keep up with your most ambitious agents. Loved by high-growth startups like Granola, Modal, and Etched, Adio runs the work behind everyone. That's Adio, the agentic CRM, the intelligent system that never sleeps. Picks up leads at 2 a.m., catches renewals before they slip, hands you the answer before you ask. Try Adio free at adio.com slash iHeart. That's adio.com slash iHeart.
From the publisher
Chinese artificial intelligence companies are rapidly closing the gap with their American rivals despite years of US restrictions on advanced chips.
But the race between the world’s two AI superpowers is part of a much bigger transformation, says China AI pioneer and investor Kai-Fu Lee: one that’s upending companies, jobs and even how people think about work.
Few have watched this historic moment unfold from as many vantage points as Lee, who has worked at Apple and led Microsoft and Google teams in China. In this interview with Mishal Husain, he talks about what the future might look like and how he uses AI everyday.
Contact The Mishal Husain Show mishalshow@bloomberg.net
Subscribe today on Apple Podcasts and Spotify.
See omnystudio.com/listener for privacy information.




