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Podcast Summary: This Is TASTE - Episode 312: Fly By Jing
Episode Overview In this episode of *This Is TASTE*, hosts Aliza Abarbanel and Matt Rodbard engage in a lively conversation with Jing Gao, the founder of Fly By Jing, about her innovative brand, culinary journey, and her new cookbook, *The Book of Sichuan Chili Crisp*. The discussion takes place at Rizzoli Bookstore in New York City and delves into the art of chili crisp, the importance of flavor, and the cultural significance of food.
Key Themes and Discussions
Introduction to Jing Gao and Fly By Jing
- Background: Jing Gao shares her background, mentioning that she started Fly By Jing in 2017 as an underground supper club inspired by the hole-in-the-wall restaurants of Chengdu.
- Brand Vision: Fly By Jing aims to bring authentic Sichuan flavors to the American market, with a focus on quality ingredients sourced from Chengdu.
Chili Crisp and New Products
- Chili Crisp Characteristics: Jing emphasizes the importance of texture and flavor in chili crisp, explaining why it is served in jars rather than bottles.
- New Product Launch: Introduction of a new product, Chengdu Crunch, which is a crunchy chili crisp featuring various seeds and textures, inspired by traditional Chinese chili crisp.
Market Insights
- Expo West Experience: Jing reflects on her experiences at Expo West 2018, noting the lack of flavorful products and the opportunity she saw for Sichuan cuisine in the American market.
- Cultural Appeal: She discusses how chili crisp, being the most popular condiment in China, would resonate with American consumers, citing the universal appeal of flavor.
Cookbook Insights
- Cookbook Objectives: Jing talks about her cookbook, which is not just about chili crisp but aims to tell her personal story and provide approachable recipes inspired by Sichuan cooking.
- Recipe Development: The book includes simpler recipes that utilize Fly By Jing products, making Sichuan cuisine accessible to home cooks.
Hot Pot as a Cultural Experience
- Sichuan Hot Pot: Jing shares insights about Sichuan hot pot, describing it as a cultural and communal meal that is ideal for social gatherings.
- Culinary Tradition: Emphasizes using beef tallow for richness and promoting the flavors of the broth as the highlight of the dish.
Brand Growth and Collaborations
- Retail Expansion: Discussion of Fly By Jing's growth trajectory, highlighting partnerships with retailers such as Whole Foods, Target, and Costco.
- Collaborations: Mention of collaborative products, including a partnership with Shake Shack, showcasing the versatility of Fly By Jing's flavors.
Community Engagement and Future Plans
- Consumer Base: Jing discusses her core consumer demographics, noting a diverse audience that appreciates flavor.
- Future Endeavors: Plans to further expand the brand into mainstream grocery stores and potentially enter the restaurant space with a new concept in LA.
Key Takeaways
- Flavor as a Gateway: Jing emphasizes that flavor can serve as a bridge to connect diverse culinary traditions and cultures.
- Inclusivity in Cooking: The approach of making recipes simple and approachable helps demystify Sichuan cuisine for a broader audience.
- Engaging Community: Building a community around the brand fosters consumer loyalty and encourages exploration of new flavors.
Conclusion The episode highlights Jing Gao's passion for Sichuan cuisine and her commitment to bringing authentic flavors to a wider audience. Her insights on culinary culture, product development, and community engagement provide a rich understanding of the evolving food landscape.
For more information, visit [Taste Cooking](https://tastecooking.com).
Written by AI. May contain mistakes. Listen to the episode to check what was said.
Transcript
Automatic transcript. May contain errors.0:28This episode is brought to you by Resi and American Express. And so I spent a really long time trying to figure out, like, can I put Chili Crisp in a squeezable bottle? But ultimately, I decided to put it in a jar, require a spoon, because, like I said, the magic of Chili Crisp is in its texture. Billions of Chinese people can do this, and Americans can as well.
0:52This is Taste. I'm your host, Matt Rodbart.
0:59fly by jing is one of the most exciting brands in food and we were lucky enough to have the company's founder jing gao live in conversation at risoli bookstore in new york city this conversation was part of our taste live at risoli author series and had jing speaking about her amazing new cookbook the book of szechuan chili crisp i hope you enjoy this conversation
1:28okay hello everyone welcome to Rizzoli Bookstore thank you all for joining us for another installment of Taste live at Rizzoli our event series with the wonderful podcast this is Taste and we're joined tonight by Jing Gao a chef founder of Fly by Jing and author of the new cookbook The Book of Sichuan Chili Crisp. And our host tonight is our friend, Matt Rodbar, the editor-in-chief and founder of Taste. So we're very lucky to have them here. And now let's give a very warm welcome to Jing and Matt.
2:01Thank you all for coming out. Appreciate it. I want to, for the recording, we're recording live for the Taste for our podcast. We have Ruth Roachal and Nancy Silverton here on December 5th. So I want to, you know, you should come out and see those guys. Hi. Hi. Thanks for doing this. Thank you so much for having me. I love your book. Thanks to everyone for coming. Yeah, no, really. Thanks for everyone coming out. Now, let's talk about, before we get to the book, NCPG Land, you know, you just released this new product and I was like surprised because I was like prepping for the interview and really tell me, how do you develop a new SKU?
2:39Because you've got, you know, a lot of these like trademark chili crisp, but you just dropped one on us. So how did that come about? Yes. It's sitting right there too, tempting me because I've not tried it. We did just launch a new product. It's called Chengdu Crunch. It just launched earlier this week, not last week, last week. Yeah. And I mean, I'm really lucky because, you know, my company Fly By Jing, we draw from the flavors of my hometowns in Chengdu. which is the flavor capital of China. Other cities might claim that, but I have said it. So it's flavor capital of China. And, you know, Chili Crisp is such a vast kind of diverse, you know, there's so many different types of Chili Crisp out there.
3:29And this, I think, is like sort of the next evolution of that for us.
3:37So I brought a jar. I want you to taste it. When? Like now? Right now. Okay. Cool. Let's do it. And so here, grab this. And I'm going to grab you a spoon. Yeah. Yeah. I'm not speaking to the microphone here. I want to hear from you. Okay. Live feedback. This is a privilege. I feel very privileged and honored. So make sure you mix it up. Oh, yeah. Definitely. So people always mess that up. They're like. Right. They think it's chili oil. I've seen people commit the sin of opening the jar and just pour it. And like, that's not how it works. You have to really dig in there with a spoon because there's the beauty of chili crisp is its flavor, but it's texture.
4:22And you got to make sure you get a little bit of everything. And also the flavors kind of settle because of gravity. So, you know, mix it up. Is this enough? This is a good amount. So this reminds me. So off of just looking at it, it has a bit of like fiddle faddle. Fiddle faddle. You know fiddle faddle? I like that so there's clearly a lot going on I brought a jar that doesn't have a label on it so if you guys can all see it there's a ton of texture it consists of numerous seeds, beans there's fava beans in here there's soybeans, yellow split peas sunflower seeds pumpkin seeds sesame seeds it's not free though but it's got more crunch than anything I mean you look at it they look like there's nuts in here I know watch out the oil I know this is an audio podcast oh can we get some ASMR yeah Pat how's that sounding okay Pat Stango everyone thank you for coming out it's hot oh no There's some water here for you.
5:38No. It's just that little bit of that rush, that initial rush that you get with it. So what are you getting flavor-wise? Absolutely. I'm getting peas. Peas. Yeah. I'm getting like – Yellow split peas. I'm getting the split peas are really heavier, which is awesome because, you know, with the previous products I've tried, it's more like seeds. Yeah. Like it feels a little less than peas. So it feels – Yeah. Yeah. So yeah, so this is a product that is sort of our interpretation of this type of chili crisp. There's so many different styles in Sichuan. And growing up, I would, you know, try this kind of very crunchy seeded version.
6:21There's one that they actually call five seeds because of the five different types of seeds that they put in it. And I've always wondered, like, how do they get it so crunchy? Right. It's like magic, you know. And so on the most recent R &D trip back to Chengdu, which was actually the first trip that we were able to take since COVID. So after two and a half years being away from Chengdu where we source and manufacture everything, which was really hard to do during the pandemic, by the way. But being there, again, really just like re-inspired me, reconnected me to our mission, what we're doing, what we're doing, and allowed me and my team to just, you know, work on the formulation for this.
7:03Think of this new formulation, this new product. Yeah. I'm getting the numbing, tingling finish, which I think we all love about your product so much. It's not just on the front. There's always a back and the finish, which makes it such a cool product. Yeah. So when you're walking Expo West in 2018, as you write in your book, you are observing that there is a lack of something. Expo West is a very prominent trade show for CPG and baby founders and bigger companies. But you write about it. I'd like to hear, and for our audience, what was missing at that moment? So Expo West is a giant trade show.
7:41It's like the biggest food trade show in America. it's held in a giant convention center in anaheim california um you just have and it's held for days so you go and typically stay there for like three or four days um there's rows and rows of thousands of vendors baby founders as you call them yeah young founders young founders and established founders like you know large companies also exhibit there um and everyone's just like sampling their wares and like you go around and you know for a novice to expo west which I was you're at risk of getting what's called expo belly which is like tasting too many different things and I just remember having gotten expo belly and also kind of after a few days all the flavors all the things I was tasting started blending together there was a lot of protein bars yeah there was a lot of alternative meats and you know just different types of keto this that and but not a lot of flavor and so a few days in I remember just having this insane craving for like Asian noodle soup wow and I was like why am I craving that and I realized it was because I didn't get anything really tasty or flavorful over the last like three or four days and that's when I like upon reflection i was like wait like there was only really three brands that were selling asian food products at expo west 2018 yeah that i remember yeah yeah one of them was mother-in-law kimchi which is still around um one of them was another you know chinese kind of noodle company that's no longer around and um i think there was maybe like one more but that's that's it that's amazing to think about that but you weren't you weren't working at fly by jing at that point you had another career.
9:32What were you there for? Well, I actually was doing Fly by Jing, but in a different iteration. So I started Fly by Jing back in 2017 as a underground supper club that was inspired by fly restaurants, which are these really wonderful hole in the wall restaurants in Chengdu, where I'm from. And they're known for being so delicious that they attract people like flies. And they're usually hidden down alleys. Like they're not, you know, easy to find, but people will find them because of the flavor. So I have to ask then, how did you know that this product would have such a wide appeal? This traditional food of Chengdu would become a product that you could find in Target and in Walmart and in Costco, and it would become this massively craveable product from all Americans and beyond?
10:25Well, chili crisp is the most popular form of hot sauce or condiment in China. And it's the most populous place on earth. So I thought if this was really taking on in China, then I think Americans might like it too. too. Also, when I, you know, I mentioned I started Fly by Jing as a supper club. So I was cooking and, you know, cooking for a lot of people. This was at the time I was based in Shanghai, but I traveled the world really, bringing my sauces, my ingredients with me in suitcases and, you know, cooking for people who had maybe never experienced Sichuan flavors and definitely never had access to these ingredients.
11:08And the feedback was unanimously amazing. People's eyes would light up when they would try these flavors for the first time. And so that was kind of like my market research. I knew that there was, you know, this, um, this gap basically in the market. And, um, and yeah, I mean, the, my biggest worry at the time was whether Americans would be willing to use a spoon for a condiment. For a hot sauce, because you know, there's ghost chilies happening at the time. We've got Frank's Red Hot and Tabasco and all the American brands. Everything is pourable or squeezable. And so I spent a really long time trying to figure out, like, can I put Chili Crisp in a squeezable bottle?
11:50Well, you know, you're... I mean, it's just not as fun. We all know that. There's a real fun... But Sriracha, back in 2018 and 17, was massive. It was huge, right? Yeah. Yeah, yeah, yeah. And that's why I was like, okay, people are so used to this format. Is it too much to ask them to grab a spoon? But ultimately, I decided to put it in a jar, require a spoon, because, like I said, the magic of Chili Crisp is in its texture. It's so true. And there's no way actually to do it in a way where, you know, it's uniform. So, and then I thought, yeah, if billions of Chinese people can do this, then Americans can as well.
12:34Were you aware of salsa matcha from Mexico while you were developing? I, at the time, was not. This is great to admit that because, I mean, I'm pretty new to salsa matcha myself. I think I knew Chili Crisp before. Well, I actually, at the time, I was not because I hadn't traveled to Mexico yet. Yeah. But in 2018, the year I started Fly by Jing and moved to the U.S., I took a trip to Oaxaca. And I was really struck by the similarities between Sichuan and Oaxacan cuisine. Everything from China's baijiu to mezcal. Yeah. Yeah, baijiu has smokiness. Smokiness. It's kind of fermented in a similar way.
13:13It's using grains rather than corn and agave. But it's so striking. And also it's important to note that chili peppers came to China via Mexico a couple hundred years ago. And then the chilies were kind of adapted to Chinese tastes. And, you know, they started growing their own versions of chilies that, you know, suited Chinese taste. So like more fragrant, maybe more mild, more fruity. But then when I saw salsa matcha, it made a lot of sense. Let's talk about the book. When you started writing the proposal, like what were you thinking about? What did you want the book to be and what did you want the book not to be?
13:58So I didn't want the book to be like a single topic novelty book. Right. That you just like lay on your coffee table, even though this I think would look really nice on your coffee table. No, it's a – But I think, you know, my agent, book publishers, everyone was like, you know, Chili Crisp. It's having a moment. Like write a book about Chili Crisp. Name it the book of Chili Crisp. And the original book I've always wanted to write was much more involved. It's like this saga of like my story and like Sichuan flight restaurants. It would have required a lot of travel to China. but this was during COVID.
14:39So that, you know, was, wasn't possible. Um, so instead I started thinking about like my journey and sort of through the lens of this condiment, this condiment that really has provided a platform for me to tell a story, to try to evolve culture, to try to change the way that, you know, America eats because of my experience in 2018 at Expo West. So, yeah. So, you know, this book is full of those very personal stories and, you know, it gives you recipes for chili crisp and how to use chili crisp, but that's not all. There's a lot of recipes in here are actually inspired by my days of cooking in my supper club.
15:24So I would call it Sichuan Soul Food because it's very soulful, comforting. It's rooted in tradition, but also like sort of adapted for modern life. So very similar to the line of sauces. It's a remarkable book and I love it so much because you've thread that needle. It's very challenging to do a book that is single topic in essence, but it has narrative and has your story, but it's also not like all of the story. What I like a lot about it is the recipe writing, it simplifies things in a way that is very approachable because I think some listeners to the show may think that this is difficult cooking.
16:07And of course, there's plenty of dishes. We'll get to hot pot, which I think is a difficult, it's a series of steps you have to take. But I wanted to ask you about some of these dishes, like these one pan dishes, like the glazed salmon or the sheep pan mala chicken. How do you think about the recipe writing? How are you formulating the recipe writing in your head when you're going through it? Yeah, so a lot of the recipes, if you browse through, they kind of seem very simple because it calls for certain condiments that then you refer to like the back and then it tells you how to make the condiments.
16:41So if you have a lot of those condiments pre-prepared or if you buy Fly by Jing, just take the shortcut. It's really quick to make a lot of these recipes. The sheet pan recipes, it's definitely adapted to the way that I cook. There's no – people don't cook with ovens in China that much. There's baked goods and stuff, but usually in family homes, there's no ovens because I think this is like sort of a more traditional Chinese medicine kind of approach to food where they want to retain as much water content and food as possible. So you see steaming rather than baking. But here, I mean, I live in California here, everybody has ovens and people love to use their ovens because it's like a set it and forget it type thing.
17:29So that's kind of an example of like making it work for you. Yeah. Adapting it for the Western kitchen. Back to that water. I'm thinking about that. Is that a textural choice? It's a health thing. Interesting. Because I think it's, you know, if you remove all the water content by baking it, then it's not considered as healthy food. The water is part of the nutrients of the natural, like the vegetable or the protein. Yeah. Strange flavor sauce, it's across recipes and it's a name that is unique, strange flavor. But it works and you see it throughout the book. What is strange flavor sauce? Yeah, so one of the condiments in here is Strange Flavor.
18:12Strange Flavor is probably one of the lesser known, but one of my all-time favorite flavor profiles in Sichuan cuisine. So Sichuan cuisine, you know, famous for mala, which is spicy and tingly, spicy and numbing. But aside from that, there's like 22 other flavor profiles. Strange Flavor is one of them. And it's characterized by this perfect balance of sweet, spicy, savory, tingly, and nutty. Nuttiness from the sesame paste. And it's really, I mean, it takes on a lot of forms, but the most common form is the type of sauce. It's like kind of a thick, you know, fragrant sesame type. Barbecue-ish, texture-wise?
18:55It's more like a sesame paste. Got it. It's thicker. And it's got chili oil in it. It's got black vinegar in it, sugar, Sichuan pepper, and then fragrant roasted sesame paste. And I love it in like any form, but most commonly you might see it in like a shredded chicken salad, cold noodles, even just like drenched over some blanched vegetables. Is there going to be a strange sauce in the line of flatbedging products eventually? We might be working on something. I would imagine. It sounds like it's really adaptable. I mean, seeing it in the book, repeat over and over. So when you say you're working on it, how does that, let's go back to your product.
19:39We'll leave the book for a second. I do have some questions, but I'd like to get back to Fly by Jing. Like sourcing these products that make your sauces and condiments fucking hard. It must be. Just like thinking about bringing it to your co-packers here, your facilities here, and finding them around Chengdu or wherever. Is that challenging? Yes, it was especially challenging during COVID. We actually don't produce anything in the States. We produce everything in my hometown. In your hometown? Yeah, in Chengdu. But the benefit of that is that, you know, all of our ingredients are sourced from the region.
20:18And that's key. That's like the number one key to what we do. because our food, the flavors, taste of Cheungdo and of nowhere else. And if you sub in, you can use the same exact recipe. Like I've given you the recipe for chili crispin here. But if you go and find Mexican chilies or Korean chilies, you're going to come up with a very different product. So the provenance of ingredients are key. And then also we're lucky we're able to leverage the expertise and know-how of our manufacturing partners who have been doing this for decades in China. You know, it's a huge industry in China. Like I said, it's the number one, you know, consumed sauce.
21:00But in addition to chili crisp type sauces, they also make like hot pot base. And hot pot is a huge industry in China, right? There's like millions of chains. Chains and then obviously there's a home adaptation. So there's a lot of home cooking. So there's constant innovation happening. We're able to like kind of lean on that. Is there like one product that's just more difficult than others that you just have a tough time sourcing? Well, because it's really important for us to keep everything all natural, like no preservatives, no artificial flavors and additives. It is challenging to get the right flavor profiles without having, you know, shortcuts.
21:42Yeah, like a chemical compound. Yeah, yeah. So it's sometimes challenging to kind of maintain the stability of a product. If it has too much water content, for example, then, you know, then it won't be as shelf stable. And we try to aim for shelf stable. So back to hot pot, I wanted to ask you about that because you have a pretty elaborate recipe in the book detailing hot pot. And as you mentioned, it's so foundational in Szechuan cooking. And we've all enjoyed it at restaurants. But for you, let's make the case that you should actually make hot pot at home and host a hot pot. Especially as it gets cooler out.
22:16It's a beautiful thing to have at home, like on a weekend night. Yeah. So there's a section in my book called Hot Pot is a Religion. I love that. That's so great. And it is, you know, not to be taken lightly in Chinese culture. It's popular everywhere in China, but I think the most well-known version is from Sichuan. and it's like a fiery bubbling red cauldron of hot broth that is like teeming with Sichuan pepper, chili peppers, all kinds of herbs and spices. And then really key in Sichuan hot pot is this golden beef tallow that is used instead of like soybean oil or something like that. And that beef tallow, it goes in solid, but then once it starts to bubble, it turns into this like beautiful shiny.
23:04It like streaks it kind of. A shiny streak. And it's so flavorful. And it really coats everything that you cook in it. So then the ingredients that you cook in hot pot is infinitely customizable, which is what's great. You can have something for everyone. And then the broth is so flavorful that the dipping sauce for Sichuan hot pot is only meant to be sesame oil and garlic and some cilantro. That's it. You know, it's not like a sauce bar that you might be used to here where you add like, you know, all kinds of other stuff. No, because the broth you're dipping in proteins, vegetables, and it's...
23:43It's already got it all. It's got it all in that broth. Yeah, it's super intense and you're not meant to drink it. So that's the question. You're never supposed to drink the hot pot. You're not supposed to. Yeah. Unless you want the beef fat to congeal inside. I mean, yo, it sounds... You could. This could be pretty tasty, pretty delicious. But you're probably getting enough just by like dipping, you know? and eating it but um it's it's so good and i love hosting hot pot i'm actually doing one this weekend with some friends because it's like the ultimate easiest like hosting yeah you know dinner party because your guests cook their own food yeah and it's like yeah exactly so you the work is out of the way once they arrive yeah and then you can even like shortcut even further which is what i plan to do because there's a because you got to like prepare all the raw ingredients but um Heidi Lau, which is a popular hot pot chain, you can order delivery from them and it comes already prepared.
24:41Yeah. I was talking to somebody who did that with their boom-boom-boom-way at their like family gathering. They ordered it for 20 and they just like dumped it into the bowl and served it. Hey man, whatever works. What other food is religion in China? I want to follow up. You say hot pot is religion. There's got to be other foods that are religion. I love that you phrase it that way because I think some cultures have foods that are religions. Some don't. Yeah. I think in Sichuan, it would be street food. Got it. Yeah. Like a whole class of street food. There's so many different dishes from dumplings to noodles to, you know, different types of.
25:14Yeah. And then they, it's like a whole culture. There's restaurants that only serve street food dishes and they serve it in like little bowls so you can try a bit of everything. the term hot and sour i think is you know in american chinese restaurants we think of like a very narrow thing the hot and sour soup which is like a cantonese soup or it's not um it's not as pervasive as you write about in your book which is it is a predominant flavor combination in szechuan cooking i guess my question is is how do you think of hot and sour yeah so hot and sour I love hot and sour soup, like in the Chinese American style.
25:51But I think that the flavor kind of gets distracting or it gets distracted by all the components of the soup. In Sichuan cooking, hot and sour, I think, comes through a lot more pure. So my favorite iterations of that flavor profile is in like a stir fried julienne potato, like sort of like a matchstick potato. Yeah, yeah, yeah. So where you cut it into julienne like while it's raw and then just like stir fry it really high heat with chili peppers, Sichuan pepper and a splash of black vinegar. So then you get the heat and the vinegar. So that's the hot and sour part. And then the other my other favorite is hot and sour sweet potato noodle soup.
26:37and that is sweet potatoes starched noodles cooked in a really rich like sort of bone broth with a splash of chili oil and a splash of black vinegar and that's the hot and sour these are like the japchae noodles that are dry and you boil them yeah they're kind of different from Korean japchae japchae is usually a little bit more soft but the Sichuan version is really al dente and chewy that sounds so good oh my god so do you get the noodles and can you get them in like liquid like in those bags Yeah, you can find it. That's cool. If you can find like Sichuan style in 99 Ranch. Yeah. But Japshui is a good substitute as well.
27:14A few more questions. We'll get to the audience. Now, what have been some like unique ways you've seen Fly By Jing used by your fans? I feel my mom loves putting it in cottage cheese. That's her jam and sesame seeds. People are like, whoa, that's weird. Or is it good? I don't know. You guys think it's good? No? That sounds amazing. I get some thumbs up. She loves it. And I just think of her, and she's a huge fan of yours, and she's ordering it all the time. But yeah, what are some other unique ways? You should tell your mom to try Chundu Crunch on cottage cheese. It would blow her mind. Oh, yeah, the new product.
27:49She may be getting some for the holidays. Oh, okay, very good. Because that's how I encountered, I was gifted by my old boss, and I'm going to pay it forward and do that. Yeah, thank you. It makes a great gift. Thank you for that. Um, yeah, so I've seen it, uh, in all forms. I mean, when we first launched it, we wanted to show people just how versatile this condiment was. So when I launched it five years ago, I partnered with ice cream shops in New York and LA and, um, and it, you know, I think once people saw like, oh my God, it could work on ice cream, they kind of got permission to put it on whatever they want.
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28:27So we've heard, we've seen so many things. I think the most recent one that really shocked me was someone told me the nine-year-old son puts it in cereal with milk. I mean, for a savory breakfast, it sounds pretty great. But I mean, it's not like Cinnamon Toast Crunch, though. I have no idea what I need to follow up with which kind of cereal it was. But yeah, I mean, wild. I mean, with crackling oat bran, it might work. You should try it. Let me know. I'm going to try it. So you recently had a pop-up restaurant, right? Or I'm vaguely remembering it now. Are you talking about swap? Or an activation?
29:14This is a leading question. Well, I've been on this book tour. This was the last stop of my tour. And we've done nine stops. And in each city, we've done kind of a dinner event. So here in New York, we partnered with Bonnie's in Brooklyn and we did an amazing dinner with them. In L.A. with Anna Jack Thai and Mr. Jews in SF. Is that what you're referring to? I guess I'm thinking of maybe I was thinking about maybe at Fancy Food Show you were doing something. But the question is this. Does Fly By Jing become a QSR? Does Fly By Jing operate in the restaurant world? You come from that world. You're a chef.
29:55You have a lot of recipes in your head. it's obviously great for your brand to have to have restaurants yes okay i see where you're going so i am opening a concept in la it is called sois superette and it is a um modern citroen inspired convenient grab and go cool restaurant so um imagine fly bedging flavors meets the quality of like organic californian farmers market produce meets pre-demanger yeah so grabbing and grab and go grabbing and going got yeah yes that is my dream because i love convenience i love to save time. I love flavor and I love like high quality food. So I didn't really see anything that existed that fit that bill.
30:53So we decided to create our own. So what's the menu? What are we thinking at? Like, how do you grab the go? Oh my God, it's so good. It's actually opening. I think our grand opening is next week. Wow. Recording this November 1st. So mid-November. So I think it's like, yeah, mid-November. It's going to be in Larchmont Village in LA, which is really beautiful walking community neighborhood. So great. And the menu will be things like a Sichuan chicken salad, a cold sesame noodle, mala chicken tenders with chili crisp mustard, chili crisp vinaigrette, mustard vinaigrette. And we're also going to have breakfast items like, you know, like a black sesame overnight oats situation.
31:43That sounds amazing. A Meiji chocolate tofu pudding. That's absolutely delicious. I can't believe you're going into the tenders game. We're going into the tenders game. We're even doing whole rotisserie chickens like with Sichuan chili crisps kind of smothered all over the chicken so that you can take it home and do meal prep. That's cool. Yeah. So it's a concept. So it's a concept. Proof of concept. So, and it's, yeah, it's really great because we get to, you know, prepare everything offsite. It comes to the store in already prepackaged and like environmentally friendly packaging. You can grab, you know, and just, you know, it's literally like ready to eat or you can take it home, meal prep with it.
32:27We also have a coffee and tea bar. and then in the back there is a retail section that highlights products made by Asian founders, whether it's like pantry goods or home goods. So Fly by Jing will be there amongst a lot of other different brands. It sounds really special and of course the design will be super nice. Oh, it's a beautiful store. Because you've got great style always with all that. I keep thinking about those tenders. Watch out, sweet green too. Gotta have you in. No, it sounds great and I can't wait to follow that in your career. Let's close by asking a little bit about the world of founder-led CPG.
33:03And I just, I had you in the studio about a year ago. I want to ask you again, who are you really admiring right now in the world of startup CPG? Oh, there's so many. um recently uh i organized a founder retreat with a few other fellow founders in the api space um who do everything from food to beauty products to home products um i love the brand blueland do you aware of them um they're an amazing kind of home cleaning and like uh kind of like a toiletries like they do um hand soaps and laundry soaps everything's plastic free so really good that's everything's in like tabs and zero plastic so they're really changing the game um also uh continue to love brands like noen coffee yeah immi um fishwife which is a brand that i've collaborated with we have this chili crisp smoked salmon oh i've had it it's amazing yeah it's amazing and becca the founder is incredible um guia is a brand that i love melanie is a friend and um it's just really beautiful non-alcoholic beverages yeah um yeah and then within within um kind of the asian kind of food space it's really just exploded in the last few years and it's been really exciting to witness and be a part of kind of um you know this rising tide a lot of these brands I personally invested in and I'm an advisor to amazing and um yeah we just paying it forward it's great to yeah help each other out because when all of us succeeds it's when we succeed is new in going to be at your cat at your restaurant yeah that's a coffee yeah we will and doing robusto yeah that's awesome I love I love that company so much and I think yes introducing the world to robusto is is really important because it's delicious coffee yeah um Jing on this is taste we asked guests about their discerning taste so to close this interview Here's a little rapid fire fast and furious taste check.
35:11Live with a studio audience. Are you ready? I'm ready. The best dessert. Okay. So a Sichuan dessert called Bing Fen. It's ice jelly. Okay. Do you want me to expand? Yeah, please. Okay. Let's go. It's like a clear jelly made from the seed of a plant. I forget the name. Yeah. Shoo fly plant. And it's really cooling. So you eat it when you have hot pot to cool yourself down. It's always important to have that by your side. Your favorite cookbook of all time? That's too hard. I know. We're in a bookstore, though. I'm going to say I love the Dishun cookbook. Yes. And Ghetto Gastro's Black Power Kitchen.
35:55Yeah, that book is amazing. Yeah. But a year old, you know. Yeah. Favorite recent cookbook discovery? I just got my copy of the Korean cookbook. Yeah. From JP and Elia. Yeah. It's amazing. Have you seen it? Oh, my God. Of course. It's got like 500 recipes. It puts every other cookbook author to shame. It has 500 recipes. Yeah. Like, I almost died and I did 85 recipes. I know. Me too. There's this 500. No. JP was like COVID. It was like he's just writing recipes every day. Yeah. Oh, my God. It's great. You can definitely pick that one up here. You can pick up Dishoom here, I bet, too. Yeah. A few more.
36:33Your favorite L.A. restaurant? Anna Jack Thai. Who have you been? Justin. Justin. Give that man a television show. That's what I'm saying. He's so funny. Yeah. Like naturally. Trying to convince him to do a podcast with me. Oh, you should do it. Yeah, you guys would be great. Yeah, I'll tell him. I've not been to Anna Jack. Oh, you got to come. Yeah. Your favorite chef in America right now. I mean, I love Justin. And I'm just, it's really hard. I'm going to say the most recent restaurant I went to, which is Harbor House Inn. Have you been? Matthew Kemmerer. I mean, I just, it was divine. Everything about the meal was incredible.
37:14Two more. Your favorite vegetable? Seltis. Seltis. I say seltis. I don't like seltus. I say seltis. It's a cross between celery and lettuce. And you don't say lettuce. No, you don't. You've corrected me forever. A distraction. Last one, your favorite sandwich. So I just had it before I came here. In New York City. Yes. So today, November 1st, 2023, Fly by Jing just launched a collab with Shake Shack. And it's only available right now in a few stores in New York. So the one that I just came from was Astor Place. Yeah. And there's also the West Village location. It is a fried chicken chili crisp aioli sandwich.
38:03That's amazing. Dusted with mala spice. Oh, so there's actually in the cutlet, there's some mala. It's not just the cutlet. And then also get an order of the chili crisp aioli cheese fries. Dang. And you'll have yourself a great meal. So let me ask you, how does that happen? Do you just like, how do you like get this thing on the menu of Shake Shack? So I, you know, it's been a dream of mine to work with Shake Shack. It's one of my favorite fast food restaurants. and yeah, I just, you know, became friends. Actually, Mark Rosati, who you might know. Yeah. He's the culinary director of Shake Shack.
38:40Oh, yeah, he's the guy. He's a genius. He is. Flavor genius. And so we just got together and started working on this idea and it's been about a year and a half in the making. That's incredible. I'm really excited to unveil it to the world. So it literally just launched today. Launched today, but it will probably like roll out to some other markets. Yeah, it'll be here as long as supplies last. So I think maybe two, three weeks. And then hopefully we will go national next year. National in 2024. I'm going to open up to the floor for questions. Who would like to ask Jing a question? Please. I will keep asking if no one.
39:15There you go. Hi. Thank you so much both. Jing, I'm really struck by your story about the squeezable bottle. Well, I'm wondering in developing your products, what other types, what other kinds of considerations have you gone through in terms of making products that will appeal to an American market? That's a great question. I think ultimately, like in the same way that I decided to not do a squeeze bottle for Chili Crisp, I ultimately didn't really make any concessions with like for the product. from what, you know, I was cooking in my kitchen back in the, you know, back in the early days. For me, I think, you know, just staying true to the ingredients from the region and also like specifically the high grade of quality of ingredients was really important.
40:13And I could see in the manufacturing process, all the ways in which, you know, mass produced products on shelves typically are able to, you know, cut corners in order to arrive at like maybe a cheaper price point or a more palatable price point. Because I went through it and, you know, with suppliers, there was a lot of pushback. They were like, why would you ever put this quality of ingredient into this? This is like, this ingredient alone is more expensive than finished products on shelf. Like this is crazy. We, we don't want to do it. Um, so there's a lot of opportunities for people to really cut corners.
40:55And so, um, I think sticking to, you know, my conviction, which was like, let me just like put a product out and into the world that is reflective of like the way I was, I would cook at home for my loved ones. That ultimately ended up making the product, I think, singular and inimitable. And yeah, and it commanded a certain price point as well, but I think it's reflective of the value that's inside. Thank you so much for this. This is super interesting. The question I had is if you could just talk through who your core consumer is, demographic and psychographic. And then, you know, how much of your core consumer base today is East Asian versus non?
41:46And for that non subgroup, how do you plan to educate prospective consumers to ultimately acquire them when you're, you know, on shelf broadly and lined up with a bunch of, you know, products that could be kind of bucketed in the same category. So just curious, core consumer and then education of a non-east asian prospect yeah um you know when i started cooking in my supper club i was cooking for people from all different backgrounds and you know i was traveling as far as new zealand australia you know people who had never been exposed to these flavors before but um the unanimous kind of feedback was we love flavor we love these flavors and once you expand someone's palate that you can't, there's no real going back.
42:31And, um, so when I launched here, I really didn't think like I have a specific target. Like for me, it was anyone who can appreciate good, good flavor. And, um, you know, but I understood that there was a barrier typically like to, um, if you hadn't experienced, you know, Chinese food before, if you, if you, um, if, if you find it, you know, difficult to understand there is this barrier. And I wanted to kind of break that down as much as I could. So it was important for us to not have first launched in like a 99 Ranch, even though we're there, you know, we're there now. But at the time it was like, let's meet people where they're at, which, you know, where I was shopping, maybe like the local boutique in Silver Lake in LA or on Amazon or, you know, at Whole Foods.
43:29And to kind of talk about it in a way that removes the barriers and is inviting people in. So I mentioned the ice cream earlier, right? When you show people that you can do something as bizarre as that, then, you know, it kind of gives them permission to experiment wildly. So what we found was instantly there was kind of all kinds of people that came to the brand. And I think it was a really kind of accurate cross-section of the U.S. demographic with certain groups maybe being kind of over-indexed. So East Asian, I think is, I don't know, maybe like 10. I'm looking at my team 10, 10, 15%. And, but like the rest of the groups are really an accurate kind of reflection of the American demographic, which has been amazing to see.
44:28Because yeah, we, I think the way we talk about our flavors is not so much like, in terms of authenticity of Sichuan flavors, even though if you look at our product, It's sourced in Chengdu. It's made in Chengdu. It's more, quote unquote, authentic than you can get, you know, than anything else that you can get. But we talk about it in terms of a very personal language. Our tagline is not traditional, but personal. It's one person's story. I share my personal story very, very prominently, like even on the jar. And I think when people encounter the brand, their first encounter is with this brand that has soul, that has an identity, that is about, you know, one person's journey to seeking belonging, which is a very universal thing.
45:16Yeah. That's a great response. Any other questions? We have time for more. Great. Yeah, that was great. Thanks. So if I recall correctly, Sichuan peppercorns were banned in the United States because it was believed that they were bringing some sort of fungus that destroyed citrus trees or something like that. Are there other herbs, spices or whatever in China that are still banned that we have not seen here yet? Not that I know of. I don't think there's anything quite like that right now. There might be, I mean, there's like literally hundreds of different herbs and stuff that's used in traditional Chinese medicine.
46:03So I don't know. There might be something there, but not that I know of, but that was really wild what happened there. What's the timeframe? So do you know, it was like 80s, 80s, 90s? 10 or 20 years. Yeah. So I think it was like sometime between the 70s and the 90s. And it was believed that there was a type of fungus or like canker thing that was growing on citrus trees coming from East Asia. So they banned everything from citrus trees. And Sichuan pepper is actually the seed of a citrus plant. It's not a pepper. It's not even a peppercorn. This is like a marketing tool? What do they call it actually pepper?
46:45I don't know if it's a marketing tool. I think it's, no, even in Chinese, it's called jiao, which is pepper, because I think it's shaped like a pepper. It's more of a shape. Yeah. Right, right, right. But it had nothing to do with, well, the citron pepper plant itself also had nothing to do with the fungus that they were worried about. Yeah. So it was just like arbitrarily banned for 20 years. And then until somebody, I don't know, thank God for that person, was like, hey, I think there's something wrong here. Like we don't need to ban citron pepper. Like Bill Clinton or somebody like that? Yeah, exactly.
47:17Yeah, and then they lifted that restriction. But then for 20 years, there was nothing coming in. And then for a long time after, it was like it would come in, but people didn't know about it. So it would just sit on store shelves. Which we know is not great. Not good for spices. No, it's not great. A few more. Anybody else? I like it. One more from me. Yeah. I feel like you have such a massive addressable market. you could end up on shelf in all retail channels. I know you started DTC. You're in Whole Foods today. How do you think about sequencing that retail expansion? What do you think is kind of on the near intermediate term horizon in terms of retail?
48:04So we started out DTC out of necessity because I had no connections in the retail world, moved here not knowing anybody. The only thing I could do was build a Shopify website. But then went on to Amazon, then Whole Foods, and now more than 5 ,000 retail stores across America. We actually just recently launched in Australia and UK as well. And we're about to launch in Canada, which I'm excited about because I'm from Toronto. The way that we sequenced retail stores was like, at first, it was really just inbound. you know at first when it was just like me and one other person working on the business it was like people would dm us on instagram and you know it'd be like a local boutique in new york or la and then more and more people started seeing us in those stores and then there was this platform called fair that launched which is like connecting small specialty retailers with brands from there actually the first retailer that reached out to us was whole foods and that was because the buyer was a Kickstarter backer of mine.
49:12And it was actually his wife backed my Kickstarter and then shared it with him. And it still took about two years for us to kind of sell at Whole Foods because I just didn't feel like we were ready. At the time, we were constantly selling out. There was just, we didn't have the team, the resources, the supply chain set. So about two years later, we finally were ready. And, and in 2020, end of 2020, we launched at Whole Foods. Um, and then the, the thinking there was, you know, Whole Foods is a premium retailer. Ours is a premium product. You know, a lot of retailers at the time would tell us like, there's no way I can sell this because this is$15.
49:52Everything else that's Asian on my shelf is $3. Like that's, there's no way. And Whole Foods, you know, took a chance on us. And, um, and then And I think it was Target and, you know, stores like Wegmans and kind of from the natural higher end stores. And now we're starting to enter more of the more of the what's called conventional grocery stores like the Kroger's, the Albertson Safeways. And but we also launched at Target pretty early. And that was because Target, I think, has a unique shopper demographic that, you know, really resonates with the Target brand. And so, you know, very similar to kind of the audience that we cultivate.
50:38So there was a lot of similarities there. Same with Costco. Like we launched at Costco probably much earlier than most brands our size would. But it was because Costco has this really great affinity with their customer base. in my target like your narrative is like on the end cap or on the shelf like there's like a there's like a shout out to you by name amazing it's a it's a piece of marketing copy is there like a retail grail right now that you're reaching for is there somebody that you really want to be working with could be small too it doesn't have to be like the big boys it could be like where do you want to see it well one day we'd love to be in walmart we'd love to be everywhere and uh we'd love to be just you know everywhere that you see like Heinz ketchup you know as ubiquitous as that and do you still focus on DTC is that still something that uh yeah I think DTC you know we're one of the rare food brands that were DTC native like digitally native um and most people don't buy food online or they did during they did during the pandemic for a hot second 18 months when like literally that's all they did but yeah but I think we still have a very strong community online we actually just rolled out this membership program called tastemaker and um so if you're a member you actually get 20 off everything on the website you also get access to like new product drops like this before everyone else so back in july we actually sent this product out to our tastemakers to get their feedback we we had them help us name the product that's really fun is it is it do you charge them or is it just like it's 20 a year oh it's like yeah yeah so it's it's great so you know through that we've continued to cultivate a really strong like close relationship with our with our like biggest um supporters is there like a outside of fly by jing is there is there a product that you would like to focus your energies on just like hypothetical blue sky situation um so what's great about our brand is that it's you know we do flavor and flavor is good on anything yeah So we've been lucky to have done a lot of really great collabs.
52:50So like I mentioned, Shake Shack that just came out today. We also have worked with lots of brands. So Fish Wife, like you've had. And we're about to launch something with Sun Noodle. Heard of it? Yeah, right. So we have Sun Noodle in the house right now. Oh, Sun Noodle in the house. That's the collab. Hey, what's up, Sun Noodle? Oh, wow. That is the collab. So, Kanshiro from Sun Noodle, we are actually doing a Zhong Sauce. If you're familiar with our brand, we have this product called Zhong Sauce, which is sweet and spicy, delicious miso ramen with Sun Noodle, which is the best ramen maker. It's the best one.
53:27Best ramen maker in America. The miso, though, everyone knows it's the best. And that's the best one. Yeah, everyone knows that. Yeah. So, yeah. So it's exciting to work with other brands and create new products and, you know, have our brand kind of show up in different aisles of the grocery store. Jingao, this has been such a good time. I love your book. Thank you so much for joining us today. Really appreciate it. Thank you so much for having me. And thank you very much to Rizzoli Christine here. Thank you to our producer, Pat Stango. And thank you to listeners.
54:01This is Taste is hosted by Eliza Abarbanel and me, Matt Rodbar. The show is produced by Shalia Harris and Pat Stango and edited by Clayton Gumbert. Theme music by Steve Rydell. Visit Taste online at tastecooking.com and make sure to subscribe to our newsletter for updates on all cool things that are happening.
From the publisher
Fly By Jing is one of the most exciting brands in food, and we were lucky to have the company’s founder, Jing Gao, live in conversation at Rizzoli Bookstore in New York City. This conversation was part of our TASTE Live at Rizzoli author series, and we had Jing speaking about her amazing new cookbook, The Book of Sichuan Chili Crisp.
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