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Podcast Episode Notes: This Is TASTE - Episode 341: Peter Luger
Episode Overview This episode features Daniel Turtel, a member of the family running the iconic Brooklyn steakhouse, Peter Luger. The discussion covers the restaurant's legacy, the family dynamics involved in its operation, and its recent expansion into Las Vegas. It also addresses the impact of a critical New York Times review and how the restaurant has evolved while maintaining its core values.
Key Characters
- Peter Luger: Original founder of the restaurant in 1887.
- Saul Foreman: Daniel's great-grandfather who bought Peter Luger in 1950.
- Daniel Turtel: Current vice president and family member involved in the daily operations at Peter Luger.
Main Themes and Discussions
- History and Legacy of Peter Luger
- Foundation: Established in 1887 as Carl Luger's Cafe and Billiards by Peter Luger, a German immigrant.
- Family Ownership: Saul Foreman acquired the restaurant in 1950, marking the beginning of family involvement.
- Cultural Impact: The restaurant is credited with defining the modern American steakhouse and popularizing dry-aged beef.
- Operational Insights
- Family Dynamics: Daily board meetings and family dinners contribute to a close-knit working environment.
- Steak Selection: Daniel discusses his role in selecting high-quality beef and the relationship with suppliers. Emphasis on ingredient quality over innovation.
- Staffing Practices: Long-term employment of waitstaff and kitchen staff fosters a family-oriented atmosphere. Full health care provided to all employees.
- Food and Menu Highlights
- Steak Cuts: Overview of their steak offerings, including their signature porterhouse and unique cooking style (broiled at high temperatures).
- Burger Popularity: The restaurant's burger is made from USDA prime chuck with trimmings from the dry-age program, contributing to its acclaim.
- Expansion and Future Plans
- New Locations: Discussion of expansion to Las Vegas and an earlier opening in Tokyo, focusing on maintaining quality and brand identity in new markets.
- Customer Base: The restaurant attracts a mix of tourists and loyal regulars, many of whom have been coming for decades.
- Response to Criticism
- New York Times Review: In 2019, the restaurant received a critical review from Pete Wells, prompting self-reflection and minor adjustments, particularly in non-core menu items.
- Customer Loyalty: Despite criticism, established regulars continued to support the restaurant, underscoring Peter Luger's strong community ties.
- Cultural Relevance and Dining Experience
- Dining Environment: Peter Luger fosters a unique dining experience that blends tradition with customer familiarity, which is rare in New York City.
- Celebrity Guests: The restaurant has hosted various celebrities, contributing to its iconic status.
Key Takeaways
- Tradition vs. Innovation: Peter Luger remains committed to classic steakhouse principles while adapting to modern dining expectations.
- Customer Relationships: Building long-term relationships with customers and staff is crucial to the restaurant's success.
- Commitment to Quality: The focus on sourcing and quality control is paramount, reflecting the restaurant's dedication to its culinary roots.
Conclusion Daniel Turtel's passion for maintaining Peter Luger's heritage while navigating the challenges of modern dining and expansion is evident. The episode highlights the significance of family, tradition, and quality in the dining experience, making Peter Luger a beloved institution in Brooklyn and beyond.
Written by AI. May contain mistakes. Listen to the episode to check what was said.
Transcript
Automatic transcript. May contain errors.0:00This episode is brought to you by Resi and American Express. Resi is a digital platform that connects restaurants to restaurant lovers by elevating dining experiences, providing original industry content, and helping to fill some of the country's most exciting dining rooms. Because restaurants have always been more than just places to eat. The amazing world of restaurants is just a few taps away in the Resi app and at resi.com.
0:32Yes, while you come in and there's inevitably going to be a high percentage of tourists, there's also a ton of people who have been there like 30, 40 times before, which you just don't get anywhere else. It changes things, and it's one of the only restaurants where most people sit down, like, they don't get a menu. They have a waiter that they know that they come in and they're like, hey, I want to sit with him. This is Taste. I'm your host, Matt Rodbarg.
0:59Peter Luger is Brooklyn history and one of the most iconic New York City restaurants around. Between hand-selected steaks, a signature bacon and burger service, and a tight-knit family that has run the place since 1950, it's a rich topic to talk about on a show. and talk we did with Daniel Tertel, who works along with his family at the Williamsburg Institution. Daniel is involved in the daily selection of steaks that are served to hungry guests each day, and we talk about the restaurant's legacy, as well as its bright future in, of all places, Las Vegas. We also talk about what it took to come back from a pretty tough New York Times review.
1:36Daniel is a really interesting guy, and I hope you enjoy our conversation.
1:49Dan Turtel, welcome to This is Taste. It's great to see you. Thank you so much. It's great to be here. So, like, your name isn't Luger. My name is not Luger. But you're basically, your name could be Luger. It could be. I've thought about it. You've thought about switching it. I'm sure Turtel's pretty cool, but... It'd be less confusing. But you're here. You're technically a vice president at Peter Luger, but you're part of the family. It's a family run operation. So you set off, Mike, it's a gentle family. Tell me a little bit about what is a family gathering of all the shareholders and all the voting shares of Peter Luger?
2:23So we, you know, it's again, it's a very gentle, loving version of succession. But no, we have we have like a great time. And, you know, right now working there is myself, my great aunt Amy, my aunt Jody and my cousin David. and we have, you know, board meetings every day at lunch. And once a week, basically we have Friday night dinners uptown with like the whole family. So it's, uh, that's kind of the extent of it. No, it's, it's, it sounds like you're in it. You're having lunch with your family before going to work. Let's back up a bit though. I want to zoom out in the intro. I'll say a little bit about why I love your restaurant and why it's so important.
3:04But honestly, in your words, Peter Luger, like what, what is this institution? What does it mean to New York? Yeah. So Peter Luger is interesting. It kind of defined the modern American steakhouse. And part of that is that like we've proselytized through all of our waiters who've left us and started their own steakhouses. So that's like Wolfgang's, Ben and Jack's, Benjamin's, Empires. And so we have like a kind of tremendous reach with what our menu has done. But all that started with us. And, you know, we've popularized dry aged beef and, you know, kind of like these very bare bones German beer hall establishments, which is kind of like now people think of it as this is an American steakhouse.
3:45But it wasn't always that way. Yeah. And yeah. And it's cool to be at like where it all started. I mean, truly. Who was Peter Luger? Who was the guy? It's a guy, right? It's not like a amalgam. It's not like a cartoon, right? It's a real guy. Yeah. An old 19th century myth. Yeah, the jelly green giant of beast. No, he's a real guy. He is a real guy. I don't actually know all that much about him. I don't know that anybody does, but he was either a German immigrant himself or the son of German immigrants. And he was living in the very German neighborhood of Williamsburg. And in 1887, he started what was then Carl Luger's Cafe and Billiards with his nephew, Carl.
4:24And Peter owned it and his nephew, Carl, manned the grill. Apparently there were billiard tables in there, but I can't understand how they would have fit. Right. Smaller people back then, maybe? Yeah, that's probably. Just kidding. But it was just that, you know, if you have a sense of the restaurant, it's just that one dining room when you go in and make a right. That was the original place. Oh, no way. So we've grown from one to four dining rooms. It's very like organic expansion. So it was just that one and it was a billiards hall. Yeah, and that was 1887 Williamsburg. A hot place to be. Well, let's fast forward to 1950.
5:00The Foreman family bought the Peter Lugar. And that's where your family enters the mix. And so let's let's find out what was it like in 1950 when it was taken over? And what you know, what is it? What did it become? Yeah. So Saul Foreman, who bought it in 1950, was my great grandfather. And Saul was a really interesting guy. He was the son of penniless Russian immigrants living on the Lower East Side. His mother kind of famously was along in years when she had him and she thought that she had a tumor and then out popped Saul. Wow. And, uh, but very, like very smart, very industrious guy. He dropped out of high school at 17 to light street lamps.
5:37Um, but always like very entrepreneurial, not educated, but like very, very smart and had a really good sense of business. So, you know, fast forward a little bit. Um, he takes a loan from his older sister's husband to start this metalworking factory. And where are you going to set up a metalworking factory in the manufacturing district of Williamsburg? So it's at Broadway and Driggs, um, which is catacorned across the street from, uh, from Peter Luger. It was an interesting business. He did it with some of his siblings and their spouses. But the old saying was that when business was good, he'd be eating two, three steaks a day.
6:12When the trade shows were in town, he'd be having three steaks a day. So then in 1950, Peter Luger had been dead for a few years. The business was declining. And they put it up for auction rather than find a new business lunch spot. Saul went across the street, bought at an auction. He was the only one there. And then that kind of became the business. So yeah, so that was 1950. How am I related to Saul? Saul's my great grandfather. He had three daughters. All three of his daughters had three children. All nine of them live in New York, except for my mother, who was the black sheep and moved to the Jersey shore.
6:50Oh, she went down. You grew up in Asbury. I grew up in Asbury. Oh, man. So many questions about Saul. I mean, like Saul, I mean, I'm getting like Nucky Thompson energy to reference Boardwalk Empire, one of my favorite shows. It feels like he like was smart and that he was running a business and knew there was a canteen. Let's blend the two together. Let's do business and maybe make money twice off of our customers. Yeah. I think that's knowing Saul, that's probably correct. Like you're like buying the industrial stuff across the street and having a meal across. Yeah. I think that was a lot of it.
7:22And, um, but he also, he, you know, I think a lot of things that now seem kind of obvious, but he was the first one to be like, let's be super ingredient focused, especially for a steakhouse at the time. Right. Um, and his wife also really interesting character, my great grandmother, Marsha, um, who's this like very, I always picture as a very like elegant old Russian lady with like a huge Russian braid down her back. Um, and Saul's first thing at the restaurant, he's like, you are going to learn how to pick meat. and he hired this old USDA inspector who would take Marsha around to the meat markets, which are like super male dominated.
7:56Yeah, these are the ones in the meatpacking district, 1416th Street. Yeah, so like meatpacking district, I mean, at the time that's where they all were. And there's blood on the floor, just like all men, all guys in boots. And my great-grandmother would show up in like a Cadillac with her heels and fur coat. And it would be like, well, we're gonna pick meat. And those guys all loved her. But she had like such an eye for it And she was like willing to, you know, just work so hard. So when I was starting to pick me and go to these places, the guys who were like really, really old timers when I was starting, they remembered her.
8:28They were like 17. And they were like, oh, we love Marsha. And that was a really cool, cool. That's amazing. So, Dan, let's like hear a little bit about your job. So you're saying you learned to pick me. This is like your job. Yeah, this is. You seem like a cool guy. Like you could be like literally like you could be like a professional surfer slash you could be an agency guy. Like you look like a normal guy, but you don't look like a meat picker. Yeah. Well, you've never seen me try to surf. But yeah. But yeah. No. So the meat picking is it's honestly it's like a really cool, fun part of the job.
8:58You just get to meet really neat people. And for us, it's not just like, oh, well, meat's coming to the restaurant. What do we want? What don't we want? Like I've spent a lot of time in the Midwest going to these like slaughterhouses, going to the feedlots, going to the ranches. It's an interesting thing. And we take, you know, we're not winning any awards for like innovation in beef, right? So for us, it's all quality focus. And it's all like, where's the ingredients coming from? How do we source the highest quality beef? And that's like our whole trick. I mean, the innovation in meat is fake meat and that stuff is trash.
9:32So straight up, like you should be doing it like the way they used to do it. Like that's what meat should be. Yeah, that's – you're not going to find any argument here. Yeah, no. But I think it's interesting when you say you're not going to be innovating because like – I mean I had Pat LaFriede in here recently and it's the same way. Like you got to put in the work. You got to know your farmers in the Midwest and you got to like just know how to work with your customers. So you pick meat. You buy the meat direct. Yeah. So you work through a distributor here. But we know the places that they're coming from.
10:03We've been to those meatpacking plants. We've been to all that stuff. And then as far as the actual distributors here go, there's a few still in meatpacking, but mostly they've moved like the Bronx or Long Island. They're kind of scattered all over the place. There's not really much in meatpacking, but there are. Like Waisel and Jobag are still there. But you also, as us, we pay for the privilege of being able to send meat back, which certainly makes it more expensive because people have got to make two rounds when they come to us. but that's something that we feel is like our identity and that's something that we need to be able to retain.
10:37Yeah and your menu is pretty simple it's pretty simplified it isn't like a Keen's for example I mean it's like steak for one steak for two steak for three steak for 20. Yeah I mean there's other cuts I'm sure but but what is when you say it's steak for one steak for two like what is the cut because you're like deciding really for your diners right? Yeah so you get a short line which is basically like midway you know through the ribs down to the hip and you've got two like super prized pieces of meat there. You've got the sirloin, which is actually the same muscle as the rib. It's just like once it passes that seventh rib, it becomes sirloin.
11:13And then beneath it, you've got the tenderloin, which up by the ribs is basically, it's actually nothing, but it starts to grow. And by the time you get to the way back of the short loin, you've got like a full filet at the biggest it's gonna be. So that's your porterhouse. Like the back two, three cuts of short loin, that's your steak for two. Beyond that, you know, all these different configurations of T-bone where you have some filet, you know, the sirloin basically stays the same size throughout. Those get configured differently for like steak for three, steak for four. And then the steak for one is just like a pure New York strip.
11:49Which is like, I think when you get that, you get the real, you get the blood flavor, you get that like real, like iron flavor. I love that about the strip. It's such a great cut. I totally agree. um yeah people have their preference so like now honestly the reason that we started putting the rib on the menu was because it was so cheap at the time and it was like a great way to balance the cost media took it over yeah and now rib is more expensive than short how many times like have you seen a guy do a rib eye on television it's like it's like the cuts yeah and like you know 50 years ago that was it was like trash meat yeah um so that's pretty interesting but that so that muscle loses fat as you go back right so i don't know my opinion would be that like the rib you're not getting the full meat flavor.
12:28It's like, it's very fatty. It's so fatty. Yeah. And when you go back towards the porterhouse, you're getting less and less fat, but you're getting more of that meat flavor. It's a big muscle, but it's a muscle that's not used so much. And then beneath that, you've got the filet with the tenderloin, which is also a fairly large muscle, but it's basically not used at all. It's not weight bearing. It's nothing in a steer. So even though it has the least amount of fat of any of these things, it's also the tenderest. Yeah. Which gives it flavor and you can cut it with a butter knife. So there's like a certain steak fan who loves it.
13:01I think the rib eye does well because there's a lot of people who don't eat a lot of steak and then when they go out, they want that unctuous fatty cut. But like for a guy like you who knows what good steak is, you'd rather have the flavor. Yeah, also like our method of cooking, you have butter on the plate also. Let's get into that because it was exactly what I wanted to ask you because it seems you've got the cuts, you're picking, but then there is some special sauce. There is some magic that happens when you cook at Peter Luger? What is your style? Because I know you have a unique style. I always think that our magic is like in the selection.
13:31Yeah. There's not a lot of people who know how to pick meat like we do. It's, you know, there's a bunch of criteria that go into it, but any piece that comes into our aging room, it's been really, really kind of like poured over and we're like, this is it, we're sure. And that times, you know, 1600, whatever. So that comes in after the dry aging process, it gets butchered same day. We're butchering twice a day in Brooklyn. then it goes up to the kitchen it just goes on you know the broiler salt on top one side it's like four minutes four or five minutes it's extremely hot broiler extremely hot a thousand degrees and you feel it in there like especially like summer in there it's tough basically four or five minutes each side then it comes off and this is you know now it doesn't seem so innovative but for a long time.
14:19This was like, this was the new thing. And now it, so it comes off the broiler. Um, it goes into the plate that it's going to be served on, um, with just a little bit of clarified butter gets sliced in the plate and then finished back in the broiler. Yeah. That's the key to finish part. Yeah. And that's pretty special. And then it goes out, you know, on that platter, the platter is searing hot. Um, we've got big signs in the kitchen, which is don't leave the kitchen if the steak isn't sizzling. Right. Right. And, uh, it goes out to the table you're supposed to be able to hear it and um yeah so you're like fuck resting like there's no such thing no no no which which i think go go go it's cool like you know because it's gonna rest because there's gonna be big you know cameras out or iPhones out and yes especially these days it rests a little bit it rests a little bit more with the big the grand moment exactly but what peter luger really means to me it's not just picking the steaks and i love that we started with culinary because really i i respect the most out of restaurants really but no but no it's like about going to Peter Luger with the boys or with your family or for a holiday.
15:19And I just want to ask you, when you think about the dynamic in the dining room, you've got a lot of tourists there too, of course. What makes a time at Peter Luger really special? Yeah. I think Peter Luger is an incredibly unique restaurant in that it gets so many repeat customers. We've got our own house accounts and we've got such an army of regulars that, yes, while you come in and there's inevitably going to be like a high percentage of tourists. But there's also a ton of people who have been there like 30, 40 times before, which you just don't get anywhere else. And whether that's, you know, they have a standing reservation with the boys every, every Friday, you know, first Friday of the month, or they come in with their family once a year, or they're there like for every major event that their family has ever had.
16:03It changes things. And it's one of the only restaurants where most people sit down, like they don't get a menu. They have, they have a waiter that they know that they come and they're like, hey, I want to sit with him. And that changes things. And, you know, it's also, that's true also throughout the waiters. Like most restaurants in New York have huge turnover in the waiters. Our guys have been there for like 30 years, 50 years. Like we've waiters that - Is that because they just do really well? Probably. I mean, it's capitalism and it's foolish. Yeah. But we also, you know, we do a lot of things to keep them taken care of.
16:35And, you know, So every single employee of ours, for instance, gets full health care non-contributory for them and their family. They don't pay a dime towards it. And that's something that we do so that it's not just like, oh, you're going to come in here and it's going to be like a quick turn career while you're trying to do something else. It's like this is a place you could build a career. You could build a family. You could really live off this. I got to imagine you don't have a lot of openings for spots. I feel like you probably have an apprenticeship program where you build yourself up to be a dining room waiter.
17:00Yeah. And actually, that's true of the waiters. It's also true of the kitchen. So like a lot of our, you know, the guys who are the most senior now, the heads of the broilers, everything like that, a lot of them started as dishwashers. A lot of them started, you know, in different positions in the kitchen and they've worked their way up. Because one of the nice things about us is like you don't need a fancy chef who's going to be like, this is how we're doing this. This is how we're doing this. We're calling the shots. You know, who went to CIA and is coming like hot out of school. like it's much more important actually that these guys have a sense of how the kitchen works know the timing of everything the timing is like so key for us um so they've also been there forever so these guys come in and like it like they know everybody like it really is it feels like you're eating at like the Bavarian beer hall behind your house because like you you are like all these guys yeah all these guys have been there forever so you mentioned the uh house accounts and you mentioned And like, do you really have guys who roll up every Friday?
18:00Do you, is that legit? Who are they? Like, not by name, but like, who are these people? Because I love this. They tend to be like these big tables of usually men. It's like eight of them at a time. And they are the guys who have a bacon appetizer, lamb chop appetizer, steak for, you know, four times two, ribeye for two, like three times. Like they just eat a tremendous amount of food. Sometimes these guys are there for lunch every Friday and then like, you know, it's three martinis and back to work. I mean, that's, I understand that. It's like, it's like lunch and you're away from your family and you can do it.
18:35But like the Friday dinner is kind of epic. Like, are they doing biz? Are these guys, are these businessmen? You know, we kind of stay out of hand. I don't know. Wise man, Dan, to kind of let them do their thing. No, it's really fascinating when you talk about regulars. Because New York, we have a culture of being a regular. But with like resi and with like just like places get hot, it's kind of impossible right now. So how do you work the book then for these guys? You just have like literally a standing rest? Yeah, it's a great question. You know, the regulars, there's a lot of like, you know, don't ask, don't tell.
19:11But they come in, they see the hosts, like they end up getting tables. We definitely like, you know, hold a few aside for people. But that's based on like we know that a certain amount of people are going to come in. And it's also more that like, you know, they text three days in advance, like, hey, they all have all of the waiters numbers. They all have our host numbers. They're like, hey, I'm coming in with eight people. Can you make it work? And we'll squeeze tables and we'll do what we can do. You can definitely have a few standing tables for those guys. Yeah, exactly. So do you actually do you take credit cards?
19:40I always wonder about this. No. No. We so we take cash, obviously. We do take checks, which like no one ever pays with a check, but we do take checks. We take U.S. debit cards now, which seems like the hot new thing for us, and gift certificates and Peter Luger account. The account. So how do you get an account? What goes into that? Sounds cool. The accounts are cool. And again, a lot of the things that I'm talking about as innovations, like the business started in 1887, and then Saul bought it in 1950. So now I think we're really used to like you go shopping and they're like, well, do you want an account card with us?
20:21and you know a lot of people have these no one really had that back then and saul you know in his kind of very simple but intuitive way was like what's going to make somebody come back to peter luger time and time again and it's like well they're going to open their wallet they're going to see peter luger card there in gold so it's something that like catches their eye they're gonna be like oh i haven't been there in a while i should go yeah um and it was like it was it was a great call it's really simple but it was a great call and now we're up to like almost 100 ,000 of these cards. Um, and just kind of crazy when you think about it.
20:52And they also provide like some of my favorite moments in, in working at Peter Luger. Um, at least once a month, someone comes in, usually like two or three people come in with a card. They say, Hey, um, my father just passed away and his card number is 1402. I'm one of three siblings and we want to split this up. We want us to keep going. So we want it to be 1402 A, B, and C and we do it. And then, you know, they're like thrilled. That's cool. It's a way to like keep these things going, which is, it's pretty magical. It's a unique thing to be able to do. That's really special. And I think it just shows the hospitality that you present.
21:30What is your day-to-day like? What do you personally, what are you, when you're saying you're having lunch with your co-workers every day, what are you doing in the restaurant? So, you know, the past couple of years, I've really focused on expansion, modernizing back and stuff. it's like like it's it's an old place um there yeah the one in brooklyn for sure yeah um but also like you know the back end was very old um so when i when i started out our all of our counting was done on these like gigantic printed custom ledgers which is like an excel sheet with you know like 50 columns if you print it out so that's what like a through like yeah you know whatever a a x and um and bound in leather and that's like how we did all of our stuff so they were adding machines.
22:15Wait, this is like in 1995? This is in like 2013. Wow. That's incredible. Yeah, it was pretty wild. And no computer, not a single computer in the office. That was something that like that could change. And now we're, you know, very modern in the back end. And a lot of the trick has been like, how do we maintain the feeling and the sentiment and the aesthetic of an 1887 establishment on the ground, but then make some things easier for ourselves in the back end and make sure that like things are working. We're collecting the data that we need to collect. And it's not that simple. No. So that's a lot of what I do.
22:53And then I've been working a lot with the expansion stuff. So let's talk about that. I was out to dinner last night with a friend and he was like, I told him I was talking to you and he's like, man, the Great Neck location is better. It's like the best one. Hot take. Hot take, right. Not sure if you agree. But you're also in Las Vegas. Yeah. You recently opened there. and like that's a whole scene. Yeah, so we were kind of on the 60-year plan. It was like 1887. And then Great Neck opened in 1960. And then Peter Luger Tokyo opened in October 2021. Oh, right. And then Vegas opened last week. Right.
23:28Last week. Yeah. Wait, have you been to the Sphere? I've been to the Sphere. What do you think? It's okay. Yeah. It's just like a thing. It's a Sphere. It's a screen. All right. Back to you. What's the crowd like at Peter Luger Vegas? I mean, what a restaurant town. I was there this past May. Yeah. I mean, holy cow, people love to go to restaurants there. It's pretty incredible. The demand there, especially for like steakhouses, is pretty wild. It was a very like natural place to go because of that. But it's really cool. Caesars, which is where we are. Oh, cool. So we took over the old Rayo space, which is this like - Yeah.
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24:07You took over the Rayo space. We took over the Rayo space. Why did Rios fail? I don't know. I'm not privy to that information, but you see what their sauce business just sold for. I don't know that they failed. Well said, Dan. I mean, you're right. No, they didn't need restaurants. It's like chump change, like cushion change. Yeah, exactly. But no, so we took over the Rios space and it was kind of a cool, you know, like in some ways it's irrelevant what we took over. But in another way, it was like one New York institution coming in for another one, um which was a really cool thing and uh rayos i don't know if you were ever at the rayos in las vegas but what they did was they basically took their harlem dining room and they replicated it like exactly two times um which was cool but we decided like we don't quite want to do that approach we want to like respect the brooklyn tradition we want to respect the elements that come out of Brooklyn, but we want to do something that doesn't feel like we're trying to make it 1887 when it's not.
25:12So we have this very modern take on what a exposed wood, exposed brick, German beer hall vibe should be. And it's honestly, it's a magical restaurant. It's, you know, tin ceiling bars, zinc top bar. It's cool. A couple of questions. Yeah. The steak selection, are you doing that for Vegas as well? Yeah. So that was probably the hardest part of opening Vegas. I spent an amount of time doing the past two years visiting very strange towns in the Midwest, meeting beef suppliers out there. But the way that we ultimately wanted to do it was that none of the beef that's going there wouldn't be coming here.
25:56So the distribution of it is very, very equal. So we're basically, any meat that's going to Peter Lugar Las Vegas is also coming to Brooklyn. Yeah. And we're selecting. Smart. So you had to get like a national distribution. It was like a big part of what you're doing. Yeah. Because it was going to both. Exactly. And what's nice about doing this now versus like 20 years ago is a lot of these places, even if they're regional, they have national partners. So a lot of our partners that are here that we work with in New York, they have a partner west of the Mississippi. and you know so it was it wasn't like starting from square one what's average check like a buck 50 buck 75 i mean about a buck 50 wow i mean that's vegas for you that is vegas for you um it's kind of shocking uh i mean it is but you have gone recently post-pandemic and as you said you said it really well is the demand is off the charts for restaurants used to be just like gambling and drinking and maybe going to a steakhouse but there's none of that it's great yeah right i I mean, there's none of that.
26:55Exactly. It's only eating. There's none of the other stuff. But people go because our culture has become more interested in food and sophisticated and wants all sorts of different things. Yeah. And if you had asked me 10 years ago, do I think Vegas is the best town for us? I had a preconceived notion about it. I would be like, eh, it's more of the things that you're doing, like more gambling, more drinking, all of that stuff. You go now, the quality of restaurants there is insane. It's honestly, I think it's comparable to just the density of them. It's almost like you're downtown here. So in 2019, New York Times restaurant critic Pete Wells published a pretty tough review.
27:36The headline was pretty tough. I was like, Peter Luger used to sizzle, now it sputters. Now, I wanted to bring this up. You're at your game. You've been open about your business. What did that mean when that hit your doorstep, that review? Did you make changes or was just Pete kind of not right? Yeah. So I'll say the truth is that we very much exist for the customer and not the critic. And part of that is just who we are as people. But part of that is also we've been open since 1887. We don't have a seasonal menu. We have to be customer focused and not critic focused. so it would have been a much more distressing day had like all of our regulars given us one-star reviews and they were calling up and canceling reservations and um cutting up their peter luger cards obviously that didn't happen um actually what the immediate aftermath was pretty magical like everyone who had seemingly eaten in the past 10 years at lugers came out yeah um to support and it was it was pretty cool i recall the internet that day yeah i remember eddie wong was pretty pretty vocal yeah so like you know i've all my friends like hey man you okay like actually we're like we're totally slammed solidarity reservations were flowing in yeah exactly love that um you know on the other hand critics play a really important role they hold new york restaurants to a standard they hold you to your own standard um so it would be you know irresponsible to ignore that right now a part of it is like you know do i think a restaurant critic like pete wells is coming in and thinking, I'm going to make a splash by being the thousandth glowing review of Peter Luger?
29:18I don't know. Probably not. On the other hand, does that necessarily invalidate all of his criticisms? Also no. And like I said, you have to then take that and you take it seriously. This is someone that we admire, we respect, we respect his criticisms. And you have to look at yourself in the mirror. And we did that. And the good news is we mostly liked what we saw. Right. Our beef program, which is like critical, our heart and soul, um, that we were, this is great. This is, we're achieving what we want to achieve. It's very intentional. Now that doesn't mean, that doesn't mean that this is going to be to a critics evolving taste, right?
29:56We're doing the same thing we've been doing for a very long time, but it was intentional. It's exactly what we want the product to be. So no changes there. Does that mean that was true for all the menu items? No. and honestly it was this sounds weird but in some ways it was a little bit liberating right you've got like definitely since 1950 probably since 1887 there's these like recipes that you're like well we've been kind of unanimously praised for these like why are we going to touch anything so you have this almost like dogmatic adherence of course to tradition it's your brand I mean it's heritage it would seem just silly like oh you're going to just change this thing now just arbitrarily why would you do that it would be a huge risk right But then, like I said, someone you admire, someone you respect comes in and basically says, you guys suck.
30:45And that hurts, obviously. There's a bit of that. But then it's also like, okay, well, now let's stop thinking, how do we make this exactly the way we were making it last week? And let's make this the way that we're going to put the best thing on the plate. So what's Pete going to see now? What's going to have improved if he's going into your dining room this holiday season? He's rolling in. Yeah. So there's, again, it's not like core menu items. Those things we felt confident about. We still feel confident about. No change is necessary there. But you look at little things like take salads, right?
31:18Like it is very easy in a steakhouse like we are to get complacent with your salads and be like, well, people aren't coming into Peter Luger for the salads. So we're going to keep doing this the way we're doing it. But over time, little things happen and they build up. You take that and you look at what tweaks you can make. And maybe you're shaving your cheese different. Yeah. Maybe you're using a different grader than you should be using. It's technique stuff. Maybe you're, maybe you're, exactly. Maybe you're sourcing things like you're being a little sloppy with that. And so we looked at that.
31:46We, we did it like, we took it very seriously. Also right on the heels of that was COVID. So we had like a lot of time to tweet. And we really, we went through and we made that sure that every single menu item was as good as it could be staying true to ourselves. Okay. So he's going to see something, some new stuff, right? He's still probably going to hate us, but it's fine. Like, yo, I mean, who knows? I think he probably will re-review it at some point. I had the Soul, by the way. That's a perfect example. It was nice. That was something that like - I just wanted to try it because I was like, I want to talk about you.
32:17Yeah. You have Soul in there. It's pretty good. We have Soul in there. And that was something that I think before that, we're like, no one's ordering the Soul. But then you look at it and you're like, well, you've got all this COVID time. Well, let's make sure that this is - Let's make sure we have a nice piece of vision. So it's like, I don't want to, do I want to say thank you, Pete? No, I don't want to say thank you, Pete Wells, but it's a better restaurant today for it and credit where credit is due. Well said. We have not talked about the burger and it's probably your most famous menu item.
32:44And I feel it's one of the New York's best burgers by far. So let me ask you, why is it so beloved? Like what's the element that you feel sets it apart? Yeah. So there's two primary types of fat in a steer, right? You've got intramuscular fat, which is like the marbling. That's what gives beef its really high quality. And then you've got intramuscular fat that's hanging on organs. It's between. It's protective. A lot of burgers, what they'll do is they'll use low-grade meat, which has low intramuscular fat, and they'll add fat for flavor, which looks beautiful going into a broiler. It looks like, wow, this is gorgeous.
33:24It's pink. It's got plenty of fat. But that fat's not designed to stick to muscle. So you put that under heat and it all just like pours out. Or it gets onto the bun and then it just sogs the bottom of the bun. We use only USDA prime chuck rolls. The only thing that we add in, never fat, the only thing that we add in is trimmings from our dry-age program. So you've got really high-quality beef from the chuck, from prime chuck, and then you've got really high-quality beef which has been dry-aged. And that just like makes, I mean, it's an insane burger. And then is it 80-20 chuck? No, it's leaner.
34:00No. So we're actually more like two chuck to one trim. Oh, I see. Like depending on what trim we have that day, but we're never below three to one. Wow. So it's that much trim in there. Nice. Yeah. It's definitely not like if you're like, I want to make this burger as profitable as possible, but it's the best burger you could. I think it's awesome. It's nice. Let's talk celebrities. Let's talk celebrities. So when you're thinking about your holiday cards, who's like a big Luger guy or gal? So I'll tell you, there's a few things, right? Like one is that I think our image throughout, you know, at least for the past like 75 years has been kind of, it's avoided being a very like kind of snobby restaurant.
34:49So we're kind of like an everyman's. 100 % agree. Yeah. And for the quality that you're getting, that's pretty rare. And part of that is that our staff has been there forever and they're not like they're a lot of them are not restaurant people. So we've had things where like, you know, the Miami Heat is called and it's their manager. And they're like, hey, we're we're coming in tonight for, you know, 20 of us. We're going to be. Eric Spolstra, the manager of the Heat, is calling? It's probably not the manager. But like someone who does. I was like, Eric Spolstra has got good taste in restaurants.
35:15It's good. Yeah, I'm exposed. I know. I don't know much about sports. I know. But we've had, you know, like actually the Heat have, you know, been here and called and the person who answers the phone is like, what? Who are you? Do you have a reservation? Yeah, I love it. It's so great. It's great. Yeah, it's awesome. It's like that's very much who we are. My favorite recent celebrity moment. So we had this really fun thing during like pandemic era restauranting, which was that, you know, by rules, like the restaurant had to be certain percentage empty. um so we got in touch with madame tussauds um and we're like hey it's really sad to have empty seats in there can you send us some wax sculptures and credit to madame tussauds they were like so on board with it they're like yes we're sending you all these people so we had don draper at the bar we had audrey heppard at the table we had jimmy fallon at a table and what was the coolest thing of all time jimmy fallon came in to have dinner with jimmy fallon's wax sculpture and that It was such a dark time.
36:15It was nice to do anything that made you laugh. Yeah, and that was really one of the highlights of my working there. I love that idea. Who's calling you celebrity-wise? No one calls me celebrity-wise. No? You don't have anyone in your phone? No. I'll put my cell out here. Yeah, yeah, yeah. No, there's a lot of sports and a lot of TV personalities come through. This is Taste. We asked guests about their discerning taste. So to close this interview, here's a little rapid fire fast and furious taste check. Are you ready? I am ready. Your favorite New York City restaurant right now that you do not own?
36:51Comerson. Interesting. I love that place. It has an old rustic vibe as well. Not rustic, but like old New York. It kind of feels like it's got like Luger-ish vibes and it's so underloved. Yeah. You can always walk in and like, I almost feel weird about saying it because I don't want people to go. No, it definitely has a real, like if you're in the neighborhood, you go there. But you live in West Village? I'm like Greenwich Village. Village Village. Is there a burger that you'll eat that's not your own? Honestly, no. Fair. I'll go to Corner Bistro late and get one of those. I think that's a great burger.
37:29It's pretty good. Yeah, it's pretty good. I like that. Okay, the best dessert? Gingerbread cake at Commerce Inn. Yeah, interesting. That kicks ass. I have not had that. I love ginger cakes. It's good shit. The best bread? Ooh, griddle bread at Glasserie. Oh. Tell me about that. I don't know if griddle bread counts. No, it's definitely a nice choice. Okay. Well, Glasserie and Greenpoint, kind of like on the Long Island City border, there's nothing like it. I can't explain it. Your favorite cookbook of all time? I'm a big fan of Alison Roman's Dining Inn. Yeah. It's a great spot. Yeah, and it speaks to my kind of level of capability.
38:10No, she's great author. She's fantastic. Has she been to Luger? I don't know. She's a Keynes. I mean, Allison is a Keynes person, so. Well, we could steal her. There you go. I think, Allison, you're listening. Allison. Hit the bat phone here. Your favorite recent cookbook discovery? Someone recently gave me the Via Corotta cookbook, and I finally decided to try to do the Branzino, salt-baked Branzino, and it's a tremendous amount of salt. It's absurd, but it's also, it's like kind of impossible to screw up. Yeah, it's great. It's so moist. It's good. Your favorite vegetable? Radishes, raw. Yeah, always.
38:48So good. Butter? Just salt, yeah. Your favorite sandwich? Turkey leg sandwich at Henry Public or Sammy and Susu's, all of their pita. So good. Just insane. You're a restaurant guy. Obviously, you own one. I feel like a restaurant guy. You make the rounds. I make the rounds. Because you're like thinking these are all these neighborhoods. You're like Northbrook and South Brooklyn. You're West Village. I walk. That's the best. Let me ask you, Dan. Is there like another restaurant you want to do? I mean, it's a very busy job. You're traveling all the time. You've got. But what about you? Yeah. Interesting question.
39:23So I've been especially recently super into my fiance is Brazilian. There was an amazing Brazilian restaurant called Casa, which is actually very close to Commerce Inn. they closed i want to say december of last year and i've always thought that like bayin brazilian food is the most underloved and underserved food in new york and uh there's one of my favorite books is uh it's called gabriella clove and cinnamon which in in portuguese is caravoli canela um and i always thought like a caravoli canela restaurant that was just buying food um would be sick and i would love to do it but i it's it's time it's not you don't have the time you're picking steaks not right now you're picking steaks you i mean but you didn't say the brazilians are at the steakhouse i'm more of a fan of like the you know the the like african influenced stews stuff like that but i could i could do away with churrasco a hundred percent and like you're like i love it you're not like it's not that's a basic choice you want to do bahian cuisine that's fucking amazing yeah dan trotel thank you so much for joining this is taste Thank you.
40:26That was really fun.
From the publisher
Peter Luger is Brooklyn history and one of the most iconic New York City restaurants. Between hand-selected steaks, a signature bacon and burger service, and a tight-knit family that has run the place since 1950, it’s a rich topic to talk about. And talk we did with Daniel Turtel, who works alongside his family at the Williamsburg institution. Daniel is involved in the daily selection of steaks that are served to hungry guests each day, and we talk about the restaurant’s legacy as well as its bright future in Las Vegas. We also discuss what it took to come back from a tough New York Times review. Daniel is a really interesting guy, and I hope you enjoy this conversation.
Do you enjoy This Is TASTE? Drop us a review on Apple, or star us on Spotify. We’d love to hear from you.
MORE FROM PETER LUGER:
How to Get a Table at Peter Luger [Forbes]
The One Peter Luger Dish You Can Only Get in Vegas [Tasting Table]
Peter Luger Merch Is Good [official]
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