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  2. Voices of Search // A Search Engine Optimization (SEO) & Content Marketing Podcast
  3. One thing marketers trust too much

In short

Marketers trust their own measurement too much, relying on flawed attribution—especially last-click—rather than solving measurement to improve overall marketing effectiveness.

Guest backgrounds

Chester Scott, Chief Strategy Officer at UNIO (leads strategy).

Key claims

The industry has been complacent about measurement; last-click attribution overcredits some channels and undervalues others. Real improvement requires fixing the measurement problem first, so upstream efforts can work better.

Notable examples

The episode contrasts last-click attribution’s channel miscrediting with the need for better measurement before optimizing other marketing activities.

Written by AI. May contain mistakes.

Chapters

2:27

Measurement Problems in Marketing

Discussion on the flaws in current measurement practices and their impact.

“in order for us to be able to drive overall effectiveness, for us to be able to drive real improvements, we first have to solve the measurement problem.”
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Transcript

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0:00The Voices of Search podcast is a proud member of the I Hear Everything podcast network. Looking to launch or scale your podcast? I Hear Everything delivers podcast production, growth, and monetization solutions that transform your words into profit. Ready to give your brand a voice? Then visit IHearEverything.com. Welcome to the Voices of Search podcast, a member of the I Hear Everything podcast network. Ready to expedite your company's organic growth efforts? Sit back, relax, and get ready for your daily dose of search engine optimization wisdom. Here's today's host of the Voices of Search podcast, Jordan Cooney.

0:42I'm Jordan Cooney, and joining me today is Chester Scott, Chief Strategy Officer at UNIO. What's one thing marketers are trusting too much? I would say their own measurement capability. And that's not every advertiser. As an industry, we've been complacent around measurement. We've largely relied on last click attribution. Time for a one minute break to hear from our sponsor, Previsible. So you're looking for SEO help and you got a couple of options. You could start replying to spam from agencies that claim they can get you to rank number one on Google. You can pay an hourly rate for a consultant who will inevitably nickel and dime you with hourly charges, or you can work with a cookie cutter agency to quickly launch a strategy-less project with low success rate.

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2:34It's fundamentally flawed. It overcredits certain channels. It undervalues others. in order for us to be able to drive overall effectiveness, for us to be able to drive real improvements, we first have to solve the measurement problem. If we solve the measurement problem, everything else upstream can be more effective.

From the publisher

Clicks and ROAS remain the industry's most trusted—and most misleading—metrics. Chester Scott, Chief Strategy Officer at Lunio, explains why the North Star metric guiding most advertisers actually disguises the truth about channel effectiveness. He makes the case for marginal ROAS over aggregate ROAS to expose diminishing returns across platforms, campaigns, and audiences, and reframes clicks as a fundamentally compromised leading indicator rather than a signal of performance.

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