Can social care be fixed?

29 Jul 2026 · 53 min · 24 chapters

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In short

How the UK should fix social care (who pays, who delivers, and whether it should be private or state-led), plus related coverage on wildfires’ insurance impacts in France/Spain and brief business/markets segments.

Guests and backgrounds

  • Sean Farrington hosts (BBC Five Live).
  • Rachel Ketterwell, founder of Fern and Rosie Jam (Yorkshire; fruit sourcing and business perspective).
  • Olivia Micklem, US equities fund manager at Artemis (market/investment perspective).
  • Sarah Woolner, CEO of King’s Fund (healthcare think tank; social care system analysis).
  • Valentin Proudhon, president of France’s hospitality trade union (UMIH) and GM of Logis Hotel and Restaurants Europa (wildfire/hospitality impacts).
  • Lorna Harrington, Managing Director at Kroll’s Fixed Asset Advisory Services (risk/insurance perspective).
  • Mike Padgham, executive chair of St Celia’s Care Group (owns/operates five North Yorkshire care homes).
  • Stanis Elborg, head of Play the Game (sports governance/democratic values; FIFA discussion).

Key claims

  • Andy Burnham calls for cross-party consensus and possible reforms in England; funding options debated (e.g., 1.8% earnings levy; estate tax alternatives).
  • King’s Fund outlines reform “scale” options: free personal care (Scotland model), capped costs (e.g., £100,000), or NHS-like universal free-at-point-of-use.
  • Critiques focus on the health/social care divide, high costs, and political failure to agree on funding/delivery.
  • Care provider: mixed market needed; nationalization would be costly; funding should share burden like the NHS.
  • Wildfire insurance: policy coverage depends on what was bought (small print; business interruption); employee support may be quicker than owner income loss.

Notable examples

  • England means-testing threshold: savings/assets under £23,250; high-need support via local authorities.
  • King’s Fund cost estimates: +£6–7bn/year for free personal care; ~£18bn/year for broader NHS-like universal care.
  • Wildfires (Gironde near Bordeaux): hotels/restaurants closed by police/smoke; insurers expected to pay €1,500 per employee after 10 days; owners seek compensation for lost turnover.

Written by AI. May contain mistakes. Listen to the episode to check what was said.

Chapters

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The Social Care Debate Begins

0:47 to 2:22

Discussion on the pressing issues surrounding social care and its funding.

“How should the nation pay for its social care?”

Expert Insights on Social Care Challenges

2:22 to 4:17

Rachel Ketterwell discusses the complexities of funding social care and its political implications.

“Because the conversation is going to get a little bit bigger once again.”

Funding Proposals and Political Consensus

4:17 to 7:12

Exploration of potential funding solutions for social care, including taxes and levies.

“at those companies that we often talk about every day on Wake Up To Money.”

State of the Social Care Sector

7:12 to 9:48

An overview of the current state of social care and the need for reform.

“I think there is a problem with the amount of money that we have and the services that we want to provide for people.”

Understanding Social Care Costs

9:48 to 13:46

Discussion on the costs associated with social care and the funding challenges.

“reforming our social care system, both shorter term actions and then a longer term vision and roadmap to fundamental reform of social care.”

Public Sentiment and Alternatives

13:46 to 14:01

Audience feedback on social care reform and alternatives to private firms.

“think thing laying out the scale of the cost the ways around some of this where the issues have come from speaking to our very own Stephen Nervan there.”

Introduction to Social Care Discussion

14:01 to 15:25

Exploring messages from listeners about social care reforms.

“More on that later in the show when we'll speak to that social care provider in Yorkshire.”

Impact of Climate on Fruit Supply

15:26 to 18:59

Discussion with Rachel Kettlewell about how weather affects fruit prices.

“We've got Rachel Kettlewell with us, boss of Fern and Rosie Jam, based in Yorkshire.”

Trends in Tech Company Valuations

19:00 to 24:45

Olivia Micklem discusses market shifts in tech stock valuations.

“when you look at others, are like most appealing?”

Update on Wildfires in France

24:46 to 27:35

Report on the current wildfire situation and its impact on local businesses.

“Huge increases in some share prices and huge falls.”
Show all 24 chapters

Hospitality Industry Impact from Wildfires

27:36 to 28:00

Valentin Proudhon discusses the challenges faced by the hospitality industry due to wildfires.

“So two departments that have been affected by the wildfire for six days now.”

Impact of Wildfires on Hospitality

28:00 to 33:00

Explores how wildfires are affecting businesses and insurance in the Bordeaux region.

“There is also a lot of restaurants and hotels that are closed since the beginning as well, so they can't run any business and don't make any cash flow.”

Whole Foods Market Promotion

33:00 to 33:40

Learn about Whole Foods Market's commitment to quality and health, ideal for back-to-school lunches.

“Valentin, thank you so much for your time this morning.”

Social Care Funding Discussions

33:40 to 34:25

Discusses current conversations around funding and restructuring social care in the UK.

“Wake up to money for you this morning on this Wednesday morning, the 29th of July.”

Wildfires and Insurance Insights

34:25 to 36:30

Insights from a risk advisory expert on insurance challenges faced by businesses due to wildfires.

“We'll go through a few of those in a moment when we speak to a boss of a care home business.”

The Future of Social Care

36:30 to 42:00

Discussion with a care home executive about the future of social care and the role of private firms.

“and we at Crow were called in to assess everything, all the cabins, all the infrastructure, the walls, the fencing, etc.”

Concerns About For-Profit Care Homes

42:00 to 43:34

Discussing the implications of for-profit care homes and the structure of social care funding.

“So these concerns about where the money might be going for for-profit homes so that it would prevent taxpayers' money being used to subsidise the profits of private equity, to use the words in the time here.”

The Need for a National Care Service

43:34 to 45:02

Exploring the concept of integrating social care with the NHS for improved funding and accessibility.

“But local authorities do run care, of course, but their care is more expensive.”

Funding Social Care: Who Should Pay?

45:02 to 46:36

Analyzing different funding proposals for social care and the historical context behind them.

“that was just the run of prime ministers who sounded very urgent about social care.”

Transition to Interest Rates Discussion

46:36 to 46:51

Transitioning from social care funding to discussing interest rates and their implications.

“Mike Padgham there, Executive Chair of St Celia's Care Group, Five Care Homes in North Yorkshire.”

US Interest Rates and Inflation Trends

46:51 to 48:23

Examining current trends in US interest rates and inflation amidst global events.

“Olivia, I did want to ask you while we had you about some interest rates.”

Football and Fan Engagement

48:23 to 49:46

Discussing the intersection of football, fan engagement, and commercial interests.

“The price of a barrel of Brent crude this morning has jumped up a few percent, but it's$87 a barrel for those keeping an eye on that.”

FIFA's Structural Changes and Conflicts of Interest

49:46 to 51:13

Analyzing FIFA's proposed changes and the potential for conflicts of interest.

“And let me bring in Stannis Elborg into this conversation, who's head of Play the Game, which is an initiative run by the Danish Institute for Sports Studies that promotes democratic values in world sports.”

The Future of FIFA and Transparency Issues

51:13 to 53:11

Exploring concerns about transparency within FIFA's proposals and its impact on football governance.

“How would this really change anything when we think about the controversies of the past about how money has flowed and who gets what?”
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Transcript

Automatic transcript. May contain errors.

0:00This BBC podcast is supported by ads outside the UK.

0:30School ready at Whole Foods Market. Odoo, providing tools for businesses across industries into one fully integrated platform. Whatever your business needs, Odoo is committed to providing it. Learn more at odoo.com. Wake Up To Money from BBC Five Live. Hello, welcome to Wake Up To Money. How should the nation pay for its social care? Who should deliver it? Should it be privately run or not? Should there be a new tax, a change to inheritance taxes, a different way of finding the cash? Andy Burnham is today calling for a consensus across parties to fix the crisis. So it's up for debate once again.

1:13We'll have it on Wake Up To Money. We'll hear what's going on. We'd like to hear from you as well. Wildfires continue across Europe. We'll learn what businesses might expect from their insurers in terms of compensation. and FIFA's plan to sell a stake in its competition has been strongly criticised by our own Prime Minister, amongst others. We'll hear what it could mean for the beautiful game. Wake Up To Money with Sean Farrington. Good morning to you. Wake Up To Money on BBC Five Live, Wednesday morning, the 29th of July. It is just after five o 'clock. And after yesterday's discussions about the next ideas from Andy Burnham and what should happen in the school process to get people into work.

1:57Today, the conversation turns to what should happen with social care across the country, particularly Andy Burnham, of course, will be talking about what should happen in England, where he has the powers as the Prime Minister of the United Kingdom to change some of the rules there. But right across the UK, it's a devolved power in many, many scenarios. But what is working where you are? What needs to change where you might be? Because the conversation is going to get a little bit bigger once again. Social care often seems to be high up the agenda whenever there's been a new prime minister, doesn't there?

2:32But we haven't yet seen any drastic changes over recent years into how it's provided, where the money might come from, what the services should be as well, who should pay, all of that and more. It's a crucial issue for the nation. I've got Rachel Ketterwell with me this morning, founder of Fern and Rosie Jam in Yorkshire. Rachel, very good morning to you. Good morning, Sean. Lovely to speak to you. How are you? I'm okay, thank you, Rachel. We're rattling through new policies every day or new suggestions of what policies might be with Andy Burnham now as Prime Minister. And social care, Rachel, one of those topics that households around the country can't avoid, but yet it has felt like politicians over the years, is it fair to say that they have avoided so far making the big changes that many people would like to see?

3:27i think it's not an area that i've got huge amounts of experience with um but i think what's challenging when you're looking at anything on this kind of scale is as you were talking about where where the money is going to come from to kind of put the services in place to support like the more vulnerable in our society and i think it's similar well i always used to think it was the same with school breakfast clubs that school breakfast clubs. I was a primary school teacher and I used to think it was such a challenging thing for people to tackle because they knew it was going to be such an expensive problem to solve.

4:01And I wonder if that's similar with social care and the reason that perhaps we're not seeing the actions that we would like is because we know it's actually going to be really challenging to fix these things. We've got Olivia Micklem with us as well this morning, who's the US Equities Fund Manager at Artemis. So very much involved in looking at what's going on in the US economy, at those companies that we often talk about every day on Wake Up To Money. They have such an influence in our lives, some of the bigger ones as well. Olivia, very good morning to you. Good morning. Thanks for having me.

4:32Thanks for being with us, Olivia. This sort of wider concept of who pays for our care in the future, I'm guessing this isn't just one that the UK will be battling with. Absolutely. I mean, government's trying to work out how to sort of balance their budgets and fund new policies and evolving policies is obviously a complex path to tread. So, yeah, it's no more complex for Burnham than it is for any other politician at this point in time. And it's interesting to look through the papers today. So the overall story for the government today is that they want some cross-party collaboration. They reckon that's essential to addressing the social care crisis.

5:12But you have a look in some of the papers this morning, the Daily Telegraph front page, workers face new tax to fund social care. So health officials drawing up plans for a 1.8 % levy on earnings to pay for Andy Burnham's reforms. Now, this is civil servants been working on proposals, so we're still a bit of a way from any of this being what Andy Burnham and his team are putting to the country as a way for social care in England to be paid for. But an idea that there would be a levy, 1.8 % of earnings above just over£6 ,000 paid by workers over the age of 34. Unlike national insurance and those contributions, the part of people's pay slips that funds current government spending, it just goes effectively straight into the pot.

6:02The idea with this that civil servants have been working on is that the money would be invested on behalf of working-age people to use for care when their cohort reaches old age and it would be supplemented by wealthier elderly people who, on top of paying this levy, would pay up to 45 % of their own costs as well, depending on what they have. That would be an alternative to that 10 % tax on estates, says the Telegraph. It has been called a death tax nickname from some of his opponents. That's the Telegraph coverage there. Rachel, do you think it makes much of a difference whether there are cuts in spending made in one place to pay for this if people are engaged.

6:48We've had this conversation before under some of those recent Conservative Prime Ministers about the possibility for a new line on the payslip that you would be obviously paying out more in tax but very aware of where that's going to. Inheritance taxes, do you think there's a particular way to settle this? I think globally and then if you look at the UK, I think there is a problem with the amount of money that we have and the services that we want to provide for people. So we have to look at where that money is going to come from and what's the fairest thing. I think there isn't a perfect answer.

7:27I think that's one of the reasons that makes it so complicated for everybody. Well, it has been complicated for many, Prime Minister. Andy Burnham not the first to draw attention to the critical state of the social care system in England. Change absolutely must tackle the long-standing and damaging divide between health and social care. We are offering a long-term solution for the sustainability of social care. We will fix the crisis in social care once and for all. The challenge is absolutely right. We have to fix social care. Olivia, to hear David Cameron, Theresa May, Boris Johnson, Keir Starmer there.

8:05And now we've got Andy Burnham saying something similar about the urgency of this. What does it tell you about the issues with the problem that so many have wanted to let the country know that it is at the front of their thoughts, but yet haven't been able to get solutions over the line? Well, I suppose there's two sides of it. on the one hand, you have, you know, the issue within the political party of being able to come to some sort of agreement on how that should look and, you know, what the policy should actually end up looking like. But the other side is really how you fund it. And, you know, particularly for Burnham at this point in time, you're in a situation where inflation continues to be challenged.

8:47You know, you see what's happening in Iran and what that's done to energy prices globally, and particularly in the UK, with inflation potentially getting back out of control. That leaves central banks with less flexibility on what they can do. And that has a knock-on effect to the cost of funding. If they can't lean on taxes, will they have to lean on the debt markets? And can they afford to do that? So there's a lot of moving parts. And I think, you know, the fact that so many different prime ministers have tried the same approach and not yet managed to achieve what they'd hoped just tells you just how complex it has to be.

9:18We're going to be speaking to a company a bit later that runs a social care business, the St. Celius Care Group that owns and operates five care homes in North Yorkshire a little bit later in the show. Let's first hear what exactly the problem is. What is the state of the care sector right now? What options are available to the government? Wake Up to Money's Chief in Newer and spoke to Sarah Woolner, who is Chief Executive of King's Fund, the healthcare think tank, about the state of the sector. Yeah. Baroness Casey has been asked to lead a commission to examine different options for reforming our social care system, both shorter term actions and then a longer term vision and roadmap to fundamental reform of social care.

10:02As part of that commission, Baroness Casey is leading a conversation, a public engagement exercise to be clear what are different options and what are some of the trade-offs. So for example, you could have a more generous offer from the state, but But obviously, that's likely to come with a higher price tag. Baroness Casey will report to the government and then the government will use that both to make a recommendation to the public and drive reform forward, but also hopefully to create more political consensus on options for reform. What could reforms a social care system look like? What are the potential options and how could they be funded?

10:37There's almost a scale from where we are now to a system that's more akin to the NHS, so a universal free at the point of use. On the way to that, we could do things like offer free personal care. Scotland has this system in place. That's where everybody would be eligible for some help. For example, if they needed it at home with eating and dressing and washing, or you could move to a system where you cap care costs. So nobody would be eligible for costs over a certain amount, for example,£100 ,000. Or you could move to a more universal system like the NHS, where everyone was eligible to social care free at the point of use.

11:18But you would still get into a discussion about how generous that offer was. What are the parameters of that versus what are you asking people to contribute or perhaps asking families to step in and deliver? Can you explain how the social care system works in England? Who provides it and who pays for it? Yeah, so at the moment, there are lots of different providers of social care, actually about 19 ,000 different providers. And that's from people coming into someone's home to help them, for example, get dressed and eat and retain some independence at home to care home providers. in terms of the funding of social care.

11:54Well, the government steps in and helps you and provide social care services only if you have very limited means. So savings and assets less than£23 ,250. And it will only provide state support if you have very high needs. Local authorities assess your needs and make a decision about whether state support is available to you. And so people usually apply for help through their local authority, but there are lots of different providers. The voluntary sector also provides some support. Why do you think that previous approaches to this haven't worked? I think we have got very tied up in just talking about the cost of social care when there is low public awareness of the current costs and how the system works.

12:39And we haven't made the positive case for reform. And that is that actually social care hugely enhances people's lives. And therefore, the debate is often simply focused on what's this going to cost us? And is it going to be too expensive? I think the other thing I would say is that social care proposals don't come cheap, but equally, we spend a lot on other public services. So if we were to offer free personal care, as for example, they do in Scotland, well, the devil's in the detail, but estimates are around an additional six to seven billion pounds a year. If we were to be more generous and offer a more universal system or a much broader system akin to some kind of NHS system, estimates suggest around 18 billion extra per year.

13:25We spend 200 billion pounds on the NHS each year. So in the scale of what we spend on some other public services, it's not sort of out of proportion in terms of what people would get but we do have to have an honest conversation how are we going to pay for it and what's the balance of the state paying versus individuals and families making a contribution so that's sarah walno there the chief executive of the king's fund healthcare think thing laying out the scale of the cost the ways around some of this where the issues have come from speaking to our very own Stephen Nervan there. More on that later in the show when we'll speak to that social care provider in Yorkshire.

14:07We've already had plenty of your messages coming in. Benjamin on Teesside says it'd be considerably cheaper to nationalise social care or make it a local not-for-profit to dramatically reduce the costs. Currently every care agency is for profit. Remove that and the costs go down in a single step. Well Benjamin the front page of the Times this morning. Shake-up of social care to lock out private firms. So the Times saying that privately run nursing home chains face being cut out of this radical shake-up of social care in England to prevent taxpayers' money being used to subsidise the profits of private equity.

14:44The Times understands the Prime Minister is reluctant to allow a new service to be operated by large private sector providers on a for-profit basis and wants to base the model around community led services run by charities, local authorities and not for profit companies. Your thoughts on that? Another's been in touch saying, let's be honest, people think when you can't look after yourself, you're a burden. Children no longer believe they need to help their parents. And on the issues of where the money comes from from this, you need less lines on pay slips, not more. Scrap national insurance and capital gains tax.

15:18Have one overall income tax tax, all on income evenly. 85058. Do let us know. your thoughts, join in the conversation. We're going to be speaking to somebody who runs that group of care homes a little later in the show to hear what it's like on the front line running one of those businesses, what some of those proposals might mean for the way all of this works. Keep your thoughts coming, please. We've got Rachel Kettlewell with us, boss of Fern and Rosie Jam, based in Yorkshire. Rachel, the weather, does it filter through yet? What conversations are you having with suppliers and the like about how this run of heat across the country is impacting those fruit growers?

16:03Yeah, 100%. I mean, even last year, but every year we're looking at crop prices and seeing increases across supply chain. I think particularly with berries, which obviously our jams are 70 % fruit, we see quite a lot of variance in the prices that we're paying. And I think that's driven by kind of a global market for fruit. In the UK currently, we grow around 93 ,000 tonnes, but we're actually consuming around 168 ,000 tonnes. So it's not just what's happening in the UK, it's the European markets and the global markets as well that are having an impact on price. And so at what point, you know, people see the weather in the last few months, at what point does that actually start to feed through into?

16:57Is it this year's produce, this winter, next summer? What might be the longer term consequences of this? I mean, the information that I have currently, it's still quite early to kind of predict crop prices for the year for next year and because we've not finished the season um but you can kind of get early indicators coming in from around March time but I think if you looked at actually the crop from 2025 I think that was more it looks like that was more severely impacted because of um some challenging climate across across Europe and I think that one of the pieces of information I was looking at was like um a report from PROFIL which is like the European Association for fruit and vegetable processes and they were talking about just a steady decline in fruit across Europe driven by a few things like less acres and so actually the fact that the land isn't the land that we're growing fruit on isn't in the best place and that's changing.

18:01Also the impact of climate change and how much that's driven actually the change in the soils that we're using but also the fact that there's less farmers and that's because obviously it's becoming more and more complicated to make money from fruit farming. And actually, again, also like the lack of workers that are coming out to do the picking. And again, because that's quite low pay. And all of those things kind of make the sourcing of our fruits quite complex. And when you're looking at kind of negotiations, you're looking kind of, you know, three years into the future of what crop prices could look like.

18:36So might you change the, I don't know, the type of fruit you use in your jams? I mean, that feels like that'd be quite a big move. I think that's something that, yes, I would say that I think our business and I'm sure other businesses are looking at because I think having stability of crops is really important. So which fruit has the biggest, sorry to interrupt you, Rachel, which fruit has the biggest pressures and which ones sort of, when you look at others, are like most appealing? I'm guessing there's a spectrum of this stuff. So what are we talking about here? I feel like in my experience, what we always see as a challenge is raspberries.

19:14And I never know like how much that is just because quite, you know, there's all the complexities around it. But I always don't know if that's just because really simply like picking a raspberry is more complicated than picking a different fruit. And actually, when you then scale that across supply chain, you know, raspberries go moldy quicker. There's so much waste with a raspberry. So all those kind of things make raspberries more difficult to source. so I think raspberries are really challenging and then I guess we don't use this product but I guess like apples are a product that's more readily available and easier to grow I think That's very interesting Keep an eye on our shelves in the years to come You heard it here first The poor old raspberry is not necessarily the easiest fruit to pick We learn something new on Wake Up To Money every morning Plenty more to come from Rachel.

20:09Got Olivia Micklem with us as well this morning, who is the US equities fund manager at Artemis. Olivia, if we turn our attentions to some of those biggest companies in the world, at the minute we often talk about the big tech companies. Apple has become the second company in history to touch that valuation and market capitalisation, as we call it, of$5 trillion yesterday when the share price bounces around. So NVIDIA was the first here. Have there been changes in recent weeks, Olivia, in which tech companies are in favour at the moment? Well, there's an awful lot going on in what people think and are willing to pay for different tech companies at the moment in the US.

20:58And it's all being driven by the market's view of whether this huge cycle of spending to build out these AI data centers across the US, the view of how sustainable that spend really is and what the market is willing to pay for the companies that are either spending that money or benefiting from that spend. What we've seen with Apple is it's actually not really that involved in any of that debate. And that's part of the reason why recently the stock has performed so well. So for most of this year, the market has been willing to buy and boost the prices of everything in that capex supply chain. So memory companies and the spenders of what we would call the hyperscalers, companies like Google and Meta.

21:40But Apple isn't spending. In many ways, it was perceived to be a bit of an AI sort of loser or laggard, certainly. But now that the market has become a lot more cynical and a lot more worried about how this spending is actually going to play out over the next few years, by not being involved, Apple is actually getting the benefit of the doubt. And because it's not involved, it's not spending all its cash. So it's got a huge amount of cash flow being generated. And certainly in the last sort of six weeks or so, the market has seen that as a real positive. And as a result, that stock has moved really nicely upwards, while other parts of the tech complex have been really underperforming.

22:15Well, and another part of that tech complex, we might not have been talking about or even been aware of this huge South Korean company, SK Hynex, a year ago. But in recent times, when everybody's so interested in the kit that goes into so much of these advancements in technology, the chips that are being made for all of this, what can you tell us about SK Hynex, how it's been performing? Why its share price seems to continue to have fallen in recent weeks after much excitement. What's the latest? Well, the way that the market looks at these sort of opportunities is, you know, trying to work out how sustainable this new source of demand is.

22:59So, coming into this year, certainly overall, any of these businesses like SK Hynix that are involved in the memory part of this whole supply chain got a huge boost. And we saw stocks like SK Hynix and plenty in the US perform extremely strongly. And indeed, many of them are still sort of up year to date. but the last six weeks you've seen a big reversal there and so you know all those memory stocks and others in the supply chain have really underperformed and then last night or sort of overnight we got the results from sk hynix now if you looked at those results kind of um you know on a standalone basis it's extremely strong you know incredibly strong growth that we're seeing incredibly strong margins and the company talking really really optimistically about how strong the demand is and how they expect that demand to exceed supply well out to 2030, which, you know, on paper sounds super attractive, but we're in an environment where expectations have become extremely high.

23:54That's what drove those stock prices higher for the first part of the year. And when expectations get really high, companies really, really need to outperform those kind of ever increasing expectations. So what we're seeing, you know, overnight is great numbers in many ways from SK Hynix, but they missed what people expected. And in an environment like this, where everybody's becoming increasingly nervous about how sustainable this spending cycle is going to be. We're seeing the stock down as a result. So we might be getting close to some of this sell-off across these memory names and other AI exposed names.

24:26We might be getting close to the sell-off coming to an end. But for the time being, this sort of disconnect between expectations and reality and what the market is willing to pay for has created an awful lot of volatility. Very interesting. So that's why some of those prices are bouncing around quite a lot if you're keeping a close eye, as many, many have been in recent times on these various tech companies and tech-linked companies in recent years. Huge increases in some share prices and huge falls. We spent so much time talking about SpaceX, didn't we? And that had a bit of a tumble once it launched and people got involved.

24:5985058, your thoughts on that one? Let's have an update on what's happening with the wildfires that have continued to cause major damage across parts of France and Spain. Another heatwave has arrived. Our correspondent James Waterhouse was in the Gironde region near Bordeaux yesterday where firefighters are battling the flames. Ten kilometres west of Bordeaux towards the fire where the smoke is starting to get thicker. You can feel it on your eyes. You can see teams pulling down trees in this dense woodland. This is a defensive measure. They are trying to prevent the fire from progressing here across this road towards this woodland.

25:41So the hope is in what is called a fire break, ripping down these trees, it limits the fire's ability to spread further. But the area we are talking about is vast. And as the temperatures start to rise and you can feel the heat, the concern is that there are going to be outbreaks once more. We're already starting to see that further towards the coast behind me. Well, we're going to have a little bit of a focus on Wake Up 20 today on the insurance aspect of so much of this. So, you know, whether you've experienced something across the UK because of the wildfires that we've seen here, whether you are involved with businesses that are based around Europe suffering some of this.

26:24And even, I think, so much of the conversations we've had in recent weeks around the consequences of this extreme heat and some of the wildfires, and it reminds me so much of the conversations we've had when there's been extreme flooding and other major weather events. You know, maybe there are things that you can share experiences from previous insurance claims or what has happened when you've been a victim of a major weather event like this. Now, a man who knows this region around Bordeaux very well is Valentin Proudhon, who's the president of UMIH, which is France's principal hospitality trade union.

27:01Valentin is also general manager of Logis Hotel and Restaurants Europa. Valentin, thank you for your time this morning. Good morning. Thank you. Can you just tell us what the situation is where you are right now? Yeah, of course. First of all, if you'd like, if I'd like to have some thought for the firefighters who lost their life because of the fire, of the wildfire in the region. So first of all, yeah, thought to them and their families, if you'll know me. Of course, of course. Yeah, the situation is kind of bad all around in Gironde, in the lands as well. So two departments that have been affected by the wildfire for six days now.

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27:44It's affected the hospitality businesses in many ways, as you could imagine. First of all, there is one restaurant that has been damaged and crashed down by the wildfire since the beginning of the wildfire days. There is also a lot of restaurants and hotels that are closed since the beginning as well, so they can't run any business and don't make any cash flow. So it's pretty bad. And is that because of the smoke that's coming into the local area, or is it just that the whole area is on high alert for needing to evacuate, maybe evacuating already? Both, to be honest, both. Because if you're like very close to the places of the wildfire, you can't open your restaurant and your hotel.

28:36The police, the government say you need to be closed, of course, for the security of everyone. but I was talking with a friend who owns a hotel in Bordeaux, in the center of Bordeaux. He told me because of the smoke, he could not, he cannot open his rooftop because there is too much smoke so the people cannot be there and enjoy the view and he doesn't want them to smell the smoke, of course. So it's affected in both ways. And there is a third way that is not common to think about is the hotels that are on the way to those places that are affected by the cancellation of the booking as well. For example, if you're coming from the UK, you're going to Bordeaux, you're going to split your journey by two, you're going to stay in a hotel, but as you saw on the internet, on medias, that there are wildfires, so you're going to cancel your holidays in Bordeaux, so you're going to cancel as well the hotel you booked on your journey, so they are affected as well on this way.

29:34So, Valentin, what is the insurance situation here? I guess both for staff who aren't able to work and for the businesses that aren't able to open. Yeah, that's a good question. We are working on it since yesterday, to be honest. That's the best question ever. We have some discussion with two of the companies because in 2022 we were impacted again and also by wildfires. So we are going to negotiate. and it's official,€1 ,500 for each employee for the companies that are closed for minimum 10 days. To date, they are closed for six days now, so we're waiting for four days more. I'm not that happy for that for sure, but we're going to wait for four days to obtain their€1 ,500 from the insurances companies.

30:29So that's the employee who isn't able to work and isn't getting paid, I'm guessing. Yeah, this is for the employees, yeah. Right, okay. I mean, that sounds like quite a speedy negotiation and sort of reassurance from the insurance industry. Yes, this is speedy. But as I told you, as I said, in 2022, we were impacted by this white fire. So we can manage to do the same that's what we've negotiated in 2022. But today we want to go further. We want to go far more further with the owners of restaurants. We want to talk about that with the insurances. Instead, employees lost their job for a few days, but the government, French government, are going to give the short-time working scheme.

31:21I don't know if you know what it is in the UK, but the government is going to give that to the employees. But now we want to talk about what's up for the owners. They're going to be closed as well. Well, and so, you know, there's a contract with the insurers that the owners will have. Does that contract not just entitle them to compensation, given what's happened? Yeah, there is on the exploitation, on the business running. The insurances are going to give for that. I mean, the restaurant is closed. There is no turnover. So the insurer is going to give some money. But there is no income included in this.

31:56That's the point for me. Today, we're not talking about the income of the owners. We're only talking about the business running. And we want to talk about these points with the insurances companies. Understood. Well, we're going to be speaking to an expert from a risk advisory company in a few minutes' time to sort of see what the broader picture will be for this. Just before we say thank you for this morning, Valentin, what would your message be to people who are thinking they may already have something booked, who may want to come to the region at the moment? Do not cancel, as I said. Keep your booking.

32:31And the places, Bordeaux, Gironde, L 'Elande, are very beautiful places, landscapes. There is not alone the West Coast. You can go in the wine yards, for example, in the castle of Bordeaux and visit in Degust as well. So keep your booking. And the fire is going to stop, I hope, even though there are some hot days that are coming, unfortunately. But keep your booking. Keep coming to France. Keep coming to visit our beautiful regions. and I hope it's going to be better days soon. Valentin, thank you so much for your time this morning. Valentin Proudhon, the president of the Francis Principal Hospitality Trade Union in Curras-Cruz.

33:11Pop quiz. What's in your kid's lunchbox? At Whole Foods Market, they've already done the studying. Over 300 food ingredients are banned from their shelves. No hydronated fats in the peanut butter and no high fructose corn syrup in the cookies. And for sandwiches, There are no synthetic nitrates or nitrites in any of their deli meat. So you can pack lunchboxes with peace of mind. Get back to school ready at Whole Foods Market. Wake up to money with Sean Farrington. Wake up to money for you this morning on this Wednesday morning, the 29th of July. Thank you for your messages about social care, how it should be run, who should pay for it.

33:53We've had Gaz get in touch, saying just on the development of more funding for care. Before we start awarding big contracts, I think we need to audit the pre and post-COVID rates that were being charged by some providers. There was a real sense of exploitation from some. So Andy Burnham, the Prime Minister, saying today he wants to get some kind of cross-party consensus on what needs to happen next for social care. Of course, that means there's a long way to go with those discussions. Some of the papers today have some of the suggestions about how it might be paid for, who might be providing it as well.

34:27We'll go through a few of those in a moment when we speak to a boss of a care home business. Let's just continue with that wildfires conversation we were having there. We heard from the hospitality trade union boss just a short while ago about what the situation is like for employees, for people running hotels, for people in that hospitality industry around Bordeaux, and how some are able to get insurance pretty quickly as employees because they've gone through this before. The battle for those businesses to get insurance payouts that can cover their income more difficult. I've got Lorna Harrington with me, who's Managing Director for the Fixed Asset Advisory Services team at the risk advisory company Kroll, which serves clients worldwide, including in France and Spain.

35:14Lorna, thank you for your time this morning. Just what perspective would you be taking on this? Risk advisory is the name of your game. When you see companies and employees going through this scenario, are people asking a bit of a different insurance question than they might normally? Absolutely, yes. Good morning, Sean. Thank you for having me. And I'll just echo Valentin's comments, Just our thoughts go out to homes and businesses and the firefighters' lives that have been affected by this. Yes, so really the conversation in a big way for us started last summer, particularly in the UK when we were reached, when clients reached out to us again in the hospitality sector who were seeing what was happening across Europe.

36:05and particularly I can remember having a conversation with one client who was responsible for 100 log cabins within a pine forest in the UK and certainly their attitude towards their insurance was changing. Perhaps in the past people have been complacent about what level of cover they should purchase, whether they should purchase cover for everything on their property or just particular elements and we at Crow were called in to assess everything, all the cabins, all the infrastructure, the walls, the fencing, etc. And so I think the conversation has started to move. And has it changed at all from the insurer's perspective as well?

36:53You know, we will often hear the frustrations that people have when they have an insurance policy, a major event has happened to them And then actually one of the biggest stresses they have in what is already an extremely stressful situation is dealing with those insurance companies, getting what they may be entitled to. Have you detected any change there? That's not something we've heard or the conversations that we have daily with brokers or insurers. but what it does come back to and this is sort of 30 years experience talking here insurance does get a bad rap sometimes but you have to, what policyholders have to do which is rather boring, no one would ever do this necessarily is read the small print of their policy and your cover will always, goes back to what you've purchased in advance and so if you haven't purchased a broad enough cover to cover everything on your property from buildings and all of your assets point of view and your business interruption then when there is a major incident that will be checked and tested and they're not the questions you want to have at the time of the loss you want to have sorted out those values and make sure you've got all your ducks in a row prior to anything happening.

38:19So that's why companies like ours at Kroll, you know, clients come to us before to make sure, you know, we're the first piece in the jigsaw for their insurance purchase. And therefore then, just finally on that, Lorna, the availability and the price of that insurance for these kind of events, how accessible is it for let's take all these businesses in that bordeaux region how realistic is it that they can afford and get the insurance that would be needed to at least you know have that part of this process more straightforward for them to be able to crack on when the fires disappear yeah would that would definitely be something to talk to their broker and insurer about.

39:11At this point, certainly, I'm UK-based, so at this point, there's not really a differentiation between the type of fire, wildfire, fire. What you have seen in other countries, like in the US, some changes to coverage does play out over time, how things change. That's not something we're hearing at the moment. So what I would say, it's sort of more affecting, it seems, that this problem for rural-based businesses who are surrounded by this type of land and fields and such like that could burn. So distribution centres, you often see those at the edge of motorways. They could be a business that should certainly be looking at this.

40:00But like historic hotels that are set within parklands or landscapes, they should be having these conversations and thinking about it too. Lorna, thank you for your time this morning. Lorna Harrington, their managing director at the risk advisory company, Kroll. 85058, do keep your messages coming in about the care sector, clearly social care sector, so important to so many around the country. David endorsed it saying long-held view that key part of sorting out social care is to up the quality and quality of staff. with an untapped quantity workforce sitting at home. I call them the rich, retired, working age, but with good pensions.

40:36If they take a job in the care sector, minimum wage, 40 % tax. I think Australia have already followed my suggestion that if you take a care job, your pension is not included in your tax liability. It'd be win, win. I'll be sending my suggestion to Andy, says David. Well, he's up for suggestions, is Andy Burnham, it seems, as he opens up the conversation. He's invited Liberal Democrat leader, Ed Davey, Conservative leader, Kemi Badnok, to meet with him for a discussion on addressing the critical condition of the social care system. In the papers today, we've got a little bit more of a hint of some of the proposals that might be on the way.

41:10As a comment in The Times says, a Downing Street source says no decision has been taken on any of this stuff. And Andy Burnham wants to await the findings of Baroness Casey of Blackstock's review into social care before setting out his plans for reform. I've got Mike Padgett with me, who's the executive chair of St. Celia's Care Group. which owns and operates five care homes in North Yorkshire. Mike, good morning to you. Good morning, Sean. Thank you for having me on. Thank you for joining us, Mike, and sort of letting us know a little bit, you know, what it's like right now, but also how it might work in the future.

41:44I just wanted to put, you know, a few of these suggestions that are popping up this morning to you and to get your thoughts on this as somebody who operates care homes. So the Times have this angle on the story where it says the shake-up of social care is to lock out private firms. So these concerns about where the money might be going for for-profit homes so that it would prevent taxpayers' money being used to subsidise the profits of private equity, to use the words in the time here. Something that was similarly seen in Wales around children's social care. Your thoughts on that idea? Well, I think it's good that the Prime Minister is putting social care at the top.

42:28I've only just picked up the issue of what he said about private equity, but I think that we do need to address that issue where a lot of the money goes overseas. But the vast majority of care in this country is by small family-run organisations, and I think that's going to be a big challenge. Profit shouldn't be a dirty word in there, but of course to be regulated, to be legal, you have to turn a profit, or if you're a charity, a surplus. So how are we going to overturn that? I'm not sure. But I think there is room for all in the market, but particularly need to help the smaller family run providers.

42:59So where might, say, you fit St Celia's Care Group in the list to hear of having community led services run by charities, local authorities and not for profit companies? Yes. Well, we're a small family business that we've been going now 36 years. Yes, we have to make a profit, to be regulated. But I think we feel we are part of the community. I think it would be a big shame and very worrying to many providers if they thought there would be no private sector providers at all in the future. But that's where that big national conversation comes in. At the minute it is we couldn't all be nationalized overnight.

43:34It would cost billions. But local authorities do run care, of course, but their care is more expensive. Charities run care, of course, do a good job, but they're only a small part of the sector. So it's a big issue that we have to address. But I think a mixed market is what we need for the future. Well, a government source in The Times says that the model is going to be more like the NHS as one example that they've given. And of course, there are many private companies delivering services in the NHS alongside the way the NHS is structured and people pay for it. Could you imagine a scenario like that working?

44:12Well, I do believe, in fact, we've always been in favour long before it came up with Andy Burnham, there should be a national care service and the NHS brought together because we've tinkered around with social care so much in the past. I think we've had 22 attempts since 1997 to try and fix it. This will be the 23rd attempt, so it's got to work sometime. But a national service with local input is what we need. And I'm a believer is that social care should be funded from the NHS across the board. So we're all sharing the burden. there might be a contribution from the public at some time but i just think we need to get on with it because we've waited over three decades and i baroness casey's a very able person to go to be a good report but currently the final report's not due to 2028 and that worries me an election is going to come around that time and if if the government changes again what are we going to be on the back burner that's what i'm worried about we played a little bit of audio earlier that was just the run of prime ministers who sounded very urgent about social care.

45:11Just finally, Mike, does it particularly matter how it is paid for from your perspective? When we have these suggestions that are in the Daily Telegraph today about, you know, there could be the levy popping up on people's pay slips effectively. Again, 1.8 % of earnings above six and a bit thousand pounds for workers over the age of 34. That's one we've talked a bit about, you know, the death taxes people, as opponents to the idea of Cordeaux, a 10 % tax on estates. The Conservatives saying they want to see cuts in spending elsewhere before they start talking about how this stuff would be paid for.

45:50Does it matter? Two brief things, I think. And we could go on all morning about this issue. But I think the funding has to come from somewhere, of course. It does matter where it comes from because I think people who've worked all their life shouldn't have to pay the catastrophic cost of care. I think it would be shared like the NHS. No one complains about funding the NHS. Why is it social care is always about who pays for it? I think we should share the burden across. If I might just make the point is it's not about all more money because we've shifted some of the resources from the NHS into social care and prevention, which is what people talk about, the government talked about.

46:22It wouldn't cost so much. But we seem to forget that triangle. keeping people in their own homes or in care homes is less expensive than hospital and that frees up the NHS. So shift some resources. What Wes Streeting said when he was Secretary of State. Mike, thank you for your time this morning. Mike Padgham there, Executive Chair of St Celia's Care Group, Five Care Homes in North Yorkshire. Rachel Kettlewell has been with us this morning, founder of Fernham Rosie Jam in Yorkshire. Olivia Micklem as well, US Equities Fund Manager at Artemis. Olivia, I did want to ask you while we had you about some interest rates.

46:54It's another one of those weeks where interest rate decisions are being made over in the United States, here in the UK. And in the US, they're going to be deciding what happens next with interest rates. What is the state of play in the US at the moment with how much prices are rising and how that impacts where rates might go? Yeah, so we've got the Fed meeting today and there's been a lot of back and forth really trying to work out which way this could go. And it's not very clear, to be honest. I think the debate is pretty high as to whether or not they keep rates on hold or we see the first increase that we've had in a while.

47:30We obviously had rates peaked towards the end of 2024 and had been coming down through 25. And now the question really of how sort of much control they have or where we stand on inflation. I think coming into the year, the hope that things would be improving as it relates to inflation was on the cards. and then the outbreak of war in Iran has obviously changed that discussion, given what it's done to the oil price. Obviously, yesterday, oil prices had been coming down because there was some more optimism that things were being resolved. And then overnight, obviously, we've had more news of potential issues again, and the oil price is spiking back up.

48:03So, you know, it's not clear really what the Fed will do. They could either choose to do nothing and wait and see. The last set of CPI data that we had was actually a positive surprise. So, actually, inflation looks more benign than people had feared. So maybe they choose to wait, let the next set of data roll in and see if that's part of a trend or see if that's sort of a one off. The price of a barrel of Brent crude this morning has jumped up a few percent, but it's$87 a barrel for those keeping an eye on that. But, Rachel, I hear, as we're about to discuss what FIFA might want to do with the future of the World Cup and raising investment into it and selling a stake in some of its competitions.

48:46Am I right in saying, Rachel, is in your blood the sort of desires for football to stay with the fans? Sean, I have never heard you be more excited. Well, it just surprised me. and we've talked a lot about jam and raspberries over the years, but never so much. Just explain a little bit where your passions might come from around the world of football. No, I would say I've got family members that are very passionate. My dad, my lovely dad, used to be a head teacher. He actually was a head teacher in Stretford, so just literally up the road from where you are, which is amazing. But one of the things that he and his friends did was they were the founding members of FC United.

49:30which was a football club set up by some Manchester United fans, kind of because they were unhappy with the Glaciers taking over Manchester United and kind of the spiralling costs for ticket holders and season ticket holders. And one of the reasons that they started FC was to try and make a football club that was accessible to all. And let me bring in Stannis Elborg into this conversation, who's head of Play the Game, which is an initiative run by the Danish Institute for Sports Studies that promotes democratic values in world sports. Stanis, very good morning to you. Good morning. Your thoughts, I mean, it's just interesting.

50:10That was one aspect. There was a big story here in the UK, maybe for Manchester United fans around the world, 20 odd years ago when American owners came in and changed the way the club was run. When you see what these proposals are from FIFA right now, as they plan to effectively sell a stake in the competitions they provide, what's your reaction to that? Well, I think this is one of the most significant structural changes FIFA has ever proposed, and at least in decades. They want to create this new company, FIFA Forward Enterprise, which would own and manage its own commercial sites. And then in reality, FIFA would then become both the governing body of world football and the owner of a company whose commercial value can then be affected by the same decisions that FIFA would make themselves.

51:04And that creates a whole new potential of institutional conflicts of interest within FIFA that we have never seen. There have been a history of questions around conflicts of interest with FIFA over the years. How would this really change anything when we think about the controversies of the past about how money has flowed and who gets what? sure but yeah sure but up until now FIFA has balanced the interest of football against its own commercial ambitions under this new proposal it may also need to balance the expectations of external shareholders who can now get a share in FIFA and that's a whole new governance dynamic that we have not not seen and you could take tournament expansions as an example FIFA may decide that expanding a tournament competition is good for football because it creates more opportunities for players and associations but expanding the same tournament can also increase the broad cutting revenues sponsorships income and ultimate the value of the same company that fifa owns and those two objectives may align but it also at least influence that they have to give something back to the shareholders.

52:22They are not giving FIFA their money for free. What needs to happen next, do you think, Stanis, given the seriousness, as you describe, of the situation? Well, I think first and foremost, we have seen already that UEFA is quite critical about this proposal. And to my knowledge and what we have seen reported in UK media and all around the world, no federal or member associations knew about this proposal. and they have to be very transparent, FIFA, how they want to create this company if the member associations are about to vote about this proposal. It's interesting. I see Bloomberg this morning are reporting that UEFA, the European governing body, considering boycotts of FIFA tournaments in brewing feud.

53:07So we'll see how that plays out. Stanis, thank you so much for your time this morning. Stanis Elborg there, head of play the game. Big thanks to Rachel Kettlewell, Olivia Micklem and to everybody who's been in touch. so many messages about social care this morning. I suspect there'll be loads about the future of football as well. That's it from Wake Up To Money. Wake Up To Money from BBC Five Live. That's it from Wake Up To Money. You can download the podcast every Monday to Friday, so please make sure you subscribe. We'd also love it if you left us a review when you do. Get in touch. Keep the conversation going any time as well on social media.

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From the publisher

Sean Farrington hears from the social care sector before Andy Burnham's announcement. Elsewhere, as wildfires continue in France and Spain, Sean learns what kind of compensation businesses in the region might expect from insurers. And, as FIFA announces plans for a new commercial entity, Sean asks what it could mean for the future of the beautiful game.

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