In short
BBC Wake Up To Money discusses UK macroeconomic decisions and household impacts, focusing on fuel price rises, potential Bank of England rate hikes, quantitative tightening (QT) changes, and knock-on inflation effects. It also covers AI safety warnings from major labs, EU “Made in Europe”/anti-subsidy measures that could exclude the UK, and how delivery platforms are reshaping restaurant economics. A later segment covers Marks & Spencer’s 100 years in fashion and its London Fashion Week debut.
Guests and backgrounds
Dan Warne, founder/CEO of Sessions (hospitality + technology; previously MD of Deliveroo UK & Ireland, 2014–2019). Micah Curry, Head of Personal Finance at PensionBee. Douglas McNeill, former Chief Economic Adviser to Rishi Sunak at Number 10; now a private-sector consultant. Also featured via reporting/interviews: M&S design/archival staff and Naina McIntosh (helped launch M&S Peruna; also launched George at Asda; now runs her own fashion label).
Key claims
Fuel/diesel increases are visible and will feed into food and logistics costs via “second-round effects.” Rate rises could lift mortgage costs sharply even if the Bank rate is unchanged; QT is paused/slowed for months. AI leaders warn of existential risk, but Dan argues companies won’t truly slow down and uses AI for dynamic menu/pricing. EU measures risk UK exclusion from subsidies/loans for clean-tech supply chains.
Notable examples
RAC Fuel Watch averages: petrol ~171.76p/l, diesel ~194.72p/l (up 10p+ in a month). Diesel logistics cost example: Freightlink Europe says diesel up ~51p since start of year, adding ~£33,000/month. Sessions: nearly 500 delivery kitchens to scale brands without new sites/labor. M&S: “dump the frump,” Gillian Anderson campaign, 400+ weekly influencers, and archive examples like 1930s beach pyjamas.
Written by AI. May contain mistakes. Listen to the episode to check what was said.
Chapters
Tap a time to open that second in VOOverview of Current Economic Conditions
1:06 to 2:26
Discussion on UK interest rates, fuel prices, and economic measures.
“It's been a week of big decisions from central banks.”
Introduction of Panel Guests
2:26 to 4:42
Introduction of guests and their backgrounds to discuss the economic landscape.
“But I want to hear from you this morning.”
The Impact of Rising Fuel Prices
4:42 to 5:13
Discussion on the visibility and impact of fuel prices on consumer behavior.
“But also joining us today is Micah Curry, Head of Personal Finance for the digital pension consolidation firm PensionBee.”
Economic Ripple Effects of Fuel Costs
5:13 to 7:31
Exploration of how rising fuel costs affect various sectors and consumer spending.
“I filled up the car the other day and it cost me a pretty penny.”
Inflationary Pressures and Predictions
7:31 to 9:10
Analysis of inflation, its drivers, and potential future impacts on the economy.
“And, you know, it's one of our highest costs.”
Consumer Sentiments and Economic Mood
9:10 to 12:28
Discussion on how rising costs influence consumer mood and spending habits.
“at a time when people are already struggling with this ongoing cost of living crisis.”
Bank of England's Current Stance
12:28 to 14:00
Discussion on the Bank of England's recent decisions regarding interest rates.
“So that is money that you can't spend on other things.”
Impact of Food Delivery on Restaurant Costs
14:00 to 18:40
Learn about the shifting cost dynamics in the restaurant industry due to food delivery services.
“So it's early days yet, but so far we've seen quite a subdued pass through, but we're watching this very carefully and we will continue to do so.”
Potential Rate Hikes and Their Effects
18:40 to 21:00
Understand how potential interest rate hikes could impact mortgage costs and household expenses.
“I'm going to share the view as well from Ben, the trucker, who's just messaged the programme to say, I just want to point out that diesel is over£2.04 at a services on the A1 today.”
Bank of England's Monetary Policy Changes
21:00 to 24:10
Explore the Bank of England's approach to bond sales and the implications for government borrowing.
“Douglas, I'm sure that you have some sympathy for any Chancellor of any party trying to grapple with this.”
Show all 21 chapters
AI Industry Concerns and Regulatory Calls
24:10 to 28:00
Delve into the discussions surrounding AI safety and the calls for regulation from industry leaders.
“So that will be a full 25 years after the bank first entered the bond market back in 2009.”
Concerns About AI Development
28:00 to 29:40
Discussion about the need for caution in AI development and business impacts.
“You could definitely have both at the same time.”
Leveraging AI in Business
29:40 to 31:00
Exploring how AI enhances business efficiency and agility.
“Nevertheless, I mean, I can also speak very positively about the impact it's made on our business.”
Regulatory Considerations for AI
31:00 to 33:20
Debate on the potential need for AI regulation amidst market pressures.
“So what I mean by that is about 95 % of the sales profile I just laid out is through delivery platforms.”
Economic Implications of AI Slowdown
33:20 to 35:40
Discussing the economic impacts of AI companies potentially slowing down.
“And perhaps a cynic might wonder if that means that it's quite handy to say, oh, you know, we need more regulation.”
Rising Fuel Prices and Economic Concerns
36:50 to 42:00
Examining the implications of rising fuel prices and economic policies.
“If you're just joining us on Wake Up To Money, then welcome to the programme and welcome to a conversation about fuel prices.”
Negotiating with the EU: Challenges and Insights
42:00 to 44:12
Learn about the challenges Britain faces in negotiating with the EU, particularly in defense and economic cooperation.
“How difficult is it to negotiate with the EU, with the bloc, on things like this?”
Deliveroo's Growth and Market Challenges
44:12 to 48:29
Discover the transformations in Deliveroo's business model and the challenges it faced during rapid growth.
“I'd like to talk to you about that, but I must pick your brains while we have you on, because as I've said, you were MD of Deliveroo UK and Ireland for five years.”
Marks & Spencer's Fashion Comeback
48:29 to 52:00
Explore how Marks & Spencer is revitalizing its brand and making a significant fashion statement at London Fashion Week.
“It's interesting as well to think that the change that you've seen just over recent years of your career, what change your three little girls might see over theirs.”
Insights from Fashion Industry Experts
52:00 to 54:14
Gain insights from industry experts on M&S's modern approach and the strategies that could secure its future.
“We're joined now by Naina McIntosh, who helped launch M &S brand Peruna, spent eight years on the executive committee.”
Insights from Fashion Industry Experts
56:00 to 56:32
Gain insights from industry experts on M&S's modern approach and the strategies that could secure its future.
“Self-directed investing, trading, full-service wealth management, automated investing, financial planning, thematic investing, retirement planning.”
Transcript
Automatic transcript. May contain errors.0:00This BBC podcast is supported by ads outside the UK.
0:30up at Whole Foods Market.
1:00to buy, sell or attain any specific investment or service. Wake Up To Money from BBC5 Live. Hello, welcome to Wake Up To Money. It's been a week of big decisions from central banks. The longer this goes on, the more difficult this becomes. No change on UK interest rates for now. Some big news for quantitative tightening enthusiasts. In just a moment, we will be trying to cut through the jargon, hold your attention and hike our understanding. No, I did not write those interest rate Bank of England jokes. My producer did. Elsewhere, concerns about fuel prices, AI and European trade measures that are in the works.
1:40We will cover it all with our fantastic Friday panel. And also... Vice of Michael, the brand name of Marks & Spencer. M &S is off to London Fashion Week for the first time as it marks 100 years in fashion. We'll hear from someone who saw plenty of its change from the inside. Wake Up To Money with Felicity Hanna.
2:26very soon. But I want to hear from you this morning. I want to know if it's changing your habits, if it's changing how much you drive. Are you cutting back on journeys? Are you finding other ways to get around, maybe car sharing? Do you perhaps live somewhere where you've got no choice but to keep filling up? Get in touch. Let me know. You can text me on 85058. You can send me a WhatsApp message on 08085 909693. And if you're on social media like X or Blue Sky, use the hashtag wake up to money. And I will keep an eye on that. I will also be keeping an eye on my panel this morning. Joining me is Dan Warne, founder and CEO of Sessions, a hospitality and technology business, which, Dan, make sure I've got this right.
3:09This is aimed at helping independent restaurant brands to scale nationally without opening new sites. How does that work? Good morning. That's right, Felicity. Morning. Don't know how you have this level of energy first thing in the morning. I mean, it's sickening, isn't it? Our listeners all kind of turning the volume down yes we did um so the way we work so i used to be the md of deliveroo for five years and obviously delivery was about moving demand for restaurants from the in-house experience to ordering at home and having food delivered at home but what it didn't do was help restaurants with the distribution so while you can deliver from a restaurant to two miles away you can't deliver from a restaurant to the entire UK population.
3:56So what Sessions does is we have a vast network of delivery kitchens. We have nearly 500 of them. And we work with top brands that consumers have shown that they want, that they love. And we help them to expand across our network without requiring additional capex for new sites and without requiring additional labor to expand. And labour is one of the biggest cost bases in hospitality. So it helps those brands become more like IP than physical restaurants, which is a way of leveraging the internet, which sounds like a weird thing to say in 2026. This internet thing's catching on. Restaurants haven't really been able to do that.
4:38Fab. Well, we'll talk more about it in just a moment, Dan, because it's a delight to have you on the programme. But also joining us today is Micah Curry, Head of Personal Finance for the digital pension consolidation firm PensionBee. Morning. Good morning. And I'm very pleased to say as well our economist this morning, Douglas McNeill, former chief economic advisor to Rishi Sunak when he was in number 10, now a consultant for companies in the private sector. Morning, Douglas. Good morning. So, Douglas, let's start with you. We'll talk fuel shortly, but have you seen any fuel shock? Have you filled up recently and just sort of stood and gasped?
5:14I have exactly, yes. I filled up the car the other day and it cost me a pretty penny. And that is one of the things about the fuel price. You know, it's not always easy to detect the way that other prices in the economy are moving. But the fuel price is very visible. People can see it on the petrol station notice boards as they drive past. And so it's a very visible, obvious reminder of the way that the overall price level is moving up at the moment. Micah, that's very, very true, isn't it? We've had a message from someone on Blue Sky who says, with diesel now topping£2 a litre, it will cost me£110 to fill up.
5:48Frustratingly, this is still cheaper than a monthly train ticket to work. That's a massive part of the problem that ties us into fuel reliance. This is one of those funny prices where, you know, if eggs go up, it all sort of goes in your basket and you might notice, but you might not. Whereas fuel, it's on billboards. It is, and it is eye-watering at the moment. And I think the interesting thing about diesel is it doesn't just stop at the petrol station and when we're filling up, but diesel also goes into the lorries that move our food, the machinery that's used on farms, it's used on building sites and supply chains, moving goods around Britain.
6:25So when we see these prices go up, eventually it will have a massive knock-on effect on what we see in our shopping baskets. So it is very, very concerning. Yes. So the average price of both petrol and diesel went up this week. This morning, The average per litre price for petrol is 171.76 pence. So basically just under£1.72. The average diesel price is also quite high, just below£1.95. That's according to RAC Fuel Watch. Hang on, let me make sure I'm getting that right. Yes, 194.72 pence for diesel, so just below£1.95. Both those prices are up over 10 pence this month alone. Prices are expected to keep rising due to the high cost of oil.
7:11And of course, this is all in part due to the conflict we're seeing in the Middle East. Leslie O 'Brien, Managing Director at Freightlink Europe, which is a logistics business based in Europe, has been speaking to us about this. It owns and operates a fleet of 33 vehicles. This is an ongoing story, isn't it? Of course, yes, it's reached an all-time high. And, you know, it's one of our highest costs. And of course, it's not just us, is it? We have to pass it on to the consumer. If I look at the cost of diesel today, as compared to what it was at the beginning of the year, it's gone up 51p, that's 48%.
7:50And what that means to my bottom line is£33 ,000 per month. And of course, we just cannot absorb that. Michael, we'll talk about what it might mean for interest rates later on in the show. But this is going to potentially affect a lot of prices, isn't it? Not just the price that people see when they're filling up. No, it feeds through to everything. And as I say, most crucially to our weekly shop. Now, for now, we haven't seen food price inflation go up as much as the Bank of England has predicted. But we talk about something known as second round effects. When those price increases eventually impact how much we're willing to spend at the shops, how much businesses are willing to spend on employing people.
8:37And that is the real concern. And we also need to look at this in the wider context. So are we heading towards an inflationary environment? Because we are seeing things like AI, you know, the massive need for investing in AI infrastructure. We're seeing the effects of El Nino and the weather conditions. So that are pushing up prices across the board. And these are global shocks. They're not really within our control, but they do have a massive impact on UK household finances at a time when people are already struggling with this ongoing cost of living crisis. Dan, it feels like there are just all these prices outside of businesses' control pushing things up.
9:23Is fuel one that you watch? Fuel is definitely one we watch. possibly slightly less closely than we would watch something like protein but as Mike has said the second order effects of fuel impact protein quite significantly as she said it impacts the costs of HGVs which take the food from A to B and that isn't just the cost of transporting it but the cost of refrigerating it so unlike other forms of food if you're trying to take beef or chicken from A to B, you need to keep it cool. So even if you're not driving, if it's in the depot, it still costs you money, you still need the diesel to run the refrigeration.
10:07So it's actually more significant than people think. And I have to say, even our supply chain team, who are really on the money with watching any inflation, are probably not as tight on this as they could be and are now insuring they are. Especially if they're listening this morning. Indeed, indeed, they will be. So that's the message for the two. I mean, is it going to affect prices, do you think? Is that just inevitable? It will definitely affect prices. So the increase will be passed on almost 100 % from the kind of logistics arm of the cogs that make up about 25 % of the cost base of our franchise partners.
10:54So it definitely does. It's a reasonably small portion of that price. So beef until the summer inflated about 27 % year over year. So beef inflation was crazy. It's actually settled now and it's beginning to move back in the right direction. And the portion of that is reasonably small. But nevertheless, it is a factor and these things add up. And it's fairly well documented that hospitality as an industry is facing lots of cost pressures. And so food inflating like this is not wildly helpful. And then off the back of beef, having inflated through the best part of the first half of the year, Now that's settled, but now chicken is inflating quite significantly.
11:44So not an easy climate to navigate. Douglas, not an easy climate to navigate. And going by the messages that I'm seeing on social media, something that's already affecting people's mood. Let me see. Adrian says, I have no choice about driving. It's a 22-mile drive each way to work. There are no buses at 4.30am. stopping work is becoming a more realistic option the way things are going. These kinds of price increases, first at the pump and then in the supply chain, they have a real impact on people's moods. Yes, that's right. I mean, it depends how much you drive, but swings in the fuel price can easily mean that you are hundreds of pounds a year worse off for some people and might even edge into four figures.
12:30So that is money that you can't spend on other things. People may resort to more use of public transport, where you're sort of spreading the cost of the fuel across a greater number of users, but that's less convenient for some people. And like the chap you just mentioned, not possible for everybody. And yes, I think it does sour the national mood. It feeds into politics in a way that can be difficult for the government of the day. I can say that from experience, having worked for a government that had to grapple with a lot of inflationary pressures. My rule of thumb is that for the price level in general, once the inflation rate hits about 3%, people really start to notice and they really start to suffer and to care.
13:113 % doesn't sound like a big difference from the Bank of England's target level of 2%, but it does seem to actually make quite a difference in the way people register and feel these things. Well, let's talk about the Bank of England then, because it held rates steady yesterday. In contrast to the Fed and the Bank of Japan, Fed raised rates earlier in the week. Bank of Japan just in the last couple of hours. We've also seen the latest figures on both inflation and the labour market. So, as you say, inflation at 3.1%, unemployment remained unchanged, average pay growth 3.5%. Lots of different numbers for the bank to factor in.
13:50Here's Andrew Bailey speaking after the bank made that decision to hold rates. Well, the important thing is that we stay very focused on the impact of energy prices on inflation across the economy. and that's what we will do. So it's early days yet, but so far we've seen quite a subdued pass through, but we're watching this very carefully and we will continue to do so. And we've given a very, very clear message today. The longer this goes on, the more difficult this becomes. Dan, the longer this goes on, the more difficult it becomes. I imagine that's being sort of echoed by a lot of the businesses that you work with.
14:24It has, yeah. But interestingly, I think, and this comes from my experience working at Deliveroo, one of the most material cost impacts on a typical restaurant is that over the last eight years, food delivery has become a huge part of the restaurant kind of modus operandi. And the operating model perhaps hasn't really had a chance to catch up with that. So if you speak to a typical restaurant, they'll talk about labor costs, they'll talk about the increases in rents they'll talk about the increases in food prices we've discussed but they probably won't realize quite the impact of a change in mix in their restaurant from what was 100 % in-house to possibly for some restaurants 60 % in-house and 40 % at home and 40 % at home comes with a circa 30 % commission to the delivery platform.
15:24So that is a very meaningful shift in the cost space that isn't really factored in. And what we think about as regards to that is you're essentially unlocking the kind of consumer desire for restaurant quality food, but you're not giving the restaurant the distribution power that the internet offers, which is what we're designed to do. So if you are selling that much online, great. We'll take that IP and make it available everywhere. So you do much better than running just an individual restaurant. So you're kind of transcending the bricks and mortar in order to monetize it more effectively. And I think the industry needs to recognize that the cost base isn't just inflationary and all the things we're discussing today, but actually there's more of a structural issue in the industry that needs addressing.
16:14I'm always a little bit surprised at how relatively cheap it is to have a whole human being bring you your food, whichever sort of app you use. Sometimes it can feel like maybe three quid to get your kids fast food, tea delivered when you're in a bit of a rush. And that does seem sometimes like that's very low for the service that you're getting. Do you think that the increase in fuel prices is going to change that? I doubt it, to be honest. The change in the delivery platform landscape over the last 12 years has been pretty significant. So DoorDash has acquired Deliveroo. Uber is obviously a very well-capitalized business with Uber Eats.
17:00And then Just Eat has been acquired by a company called Prolo, an investor called Process that owns a number of delivery platforms. So I think you'll see, because all three of them are fighting for market share, that they'll still be seeking to grow very aggressively. which generally means good news for the consumer. There's no kind of one monopolistic player. And so therefore, some of it will probably be subsidized by that investment. But the reality is that the majority of the the way they make money comes from the restaurants, not from the consumer. So hence, the consumer is still able to buy whatever they want to buy.
17:41it could easily just be a pack of cigarettes from the local corner store they're only going to pay a delivery fee of two or three quid on that but there's then a 30 % commission which is passed on to that corner store so that is the core cost base that presents this problem but rather than, and I think this has been a lesson for the restaurant industry rather than rallying against that consumers have kind of spoken, that's what they want and we believe that there's an opportunity to provide that at scale which then improves the economics of the industry immeasurably I mean it's very different to getting a that decrease from Andy Burnham from 20 % to 10 % I'm not saying that that's not a thing we'd love to see but you know that is less significant actually than being able to take your brand and run it across two sites today and 200 sites tomorrow via a platform like ours.
18:39It's interesting hearing the sort of the industry view from you. I'm going to share the view as well from Ben, the trucker, who's just messaged the programme to say, I just want to point out that diesel is over£2.04 at a services on the A1 today. Oil is only just over$100 a barrel. Actually, let me double check because I think it's currently just below$104 a barrel. But yes, Ben says oil today is just over$100 per barrel presently. And in April, oil was$126 a barrel and diesel was the same price. Therefore, we're potentially looking at£2.20 per litre for diesel very soon. That is indeed some of the warnings that it could reach even£2.30 by the end of the year.
19:19Thank you for that, Ben. Keep your thoughts coming. 85058. Micah, the governor of the Bank of England, Andrew Bailey, suggested rate rises could be on the horizon. In fact, I think three voted in favour of hiking rates to 4 % and six voted to keep it where it is. What would that mean? What would a potential future hike mean for our pockets? So as we know, rate increases feed through to every aspect of our lives. If we are savers, it's good news because we're going to get a higher interest rate return on our cash savings. But the biggest concern is the increase in our mortgage costs. And often mortgage rates can move even if the Bank of England doesn't increase the bank rate because mortgage rates are priced on future expectations of where interest rates might go.
20:16And we've literally seen it this week. Mortgage rates are going up by the day. I was actually talking to my mortgage broker last week about fixing my mortgage rate. and we're seeing people come off really low five-year fixes of around 1.19 % and who will now have to face mortgage rates of over 5%. So that is going to increase possibly their biggest expense, monthly expense. Then as we've spoken about at length, the petrol pump, the cost of diesel, the electricity bill, the shopping trolley, the airline ticket and also our pensions and retirement income. So it is an exceptionally challenging backdrop for UK households at the moment and one that the Chancellor will have to confront in next month's budget.
21:04Douglas, I'm sure that you have some sympathy for any Chancellor of any party trying to grapple with this. You've said you saw some similar challenges when you were advising Rishi Sunak. It's quite interesting, isn't it, that there were some pretty stark words from the governor of the Bank of England warning about the potential impact on inflation. Yes, I mean, he was saying that they now expect inflation to rise to 4 % or more in the first quarter of next year. So roughly twice what the bank's target level of 2 % is. So that is a problematic outlook. And certainly the governor and other members of the committee were hinting pretty broadly that their patience is running out and that they will move at the next meeting of the committee, which is in November.
21:55And what else did the Bank of England announce? They announced a temporary, potentially, pause of sales of government bonds or quantitative tightening, which is just not fun to say before 6am. Let me ask you to explain what that means to our listeners, which is perhaps also not fun before 6am. Well, people will remember some years ago that the bank engaged in a lot of quantitative easing. That is to say, it bought a lot of bonds from the market, government bonds from the market. And that was a way of injecting cash into the financial markets. That was the other side of the transaction. Insurance companies and other people who own these bonds received newly created money from the Bank of England in return.
22:37and that promoted liquidity in the economy and probably brought interest rates down a little bit at the longer end of the curve, as we say, that is to say government bonds that mature in 5, 10, 20, 30 years' time. And that was a way of stimulating the economy back in the dark days immediately after the global financial crisis and then again in 2020 and 2021 when we had the COVID problem. and these crisis situations have now passed and the bank is left holding a whole load of government bonds which isn't really its job and so it wants to get rid of those bonds and it has been getting rid of them over the past few years in some cases because the bonds simply mature they reach the end of their life the government pays back the money that it has borrowed to the holder in this case the Bank of England and then in some cases the bank has been engaging in what's called active quantitative tightening, which is where it simply sells the bonds.
23:34It doesn't wait for them to mature. It sells some of them straight back into the market. All of this has a slight upward effect on interest rates. Remember, the point of the exercise in the first place was to try and bring interest rates down a little bit. So reversing the process tends to set them up a little bit. The bank is now going to pause on this programme for about six months, perhaps a little longer. And it's going to conduct the whole process a little bit more slowly than it previously said. But it is going to make sure that it gets out of the market altogether by 2034. So that will be a full 25 years after the bank first entered the bond market back in 2009.
24:15Now, as you say, gilt yields fell on the news. And that means that the cost of government borrowing, some government borrowing fell slightly. What does that mean? Could it mean more fiscal headroom, as it's inevitably called now, for the Chancellor in his budget speech next month? Yes, it's a little bit helpful, but probably only at the margins. So government borrowing costs fell a little bit yesterday in the long term part of the market by about 0.1%. Now that's not nothing, but the rate had already run up in the past few weeks by about 0.5%. So you can see that the effect was relatively limited.
24:57The other thing is that what really counts is what the OBR thinks interest rates are, what assumption it makes for interest rates when it draws up its financial projections. And it usually does that over a period of a week or two, some weeks out from the budget. Now, we know that the budget is on October the 28th. We don't know exactly which weeks or days the OBR is going to use in taking its reading of the bond market. But I suspect that the period has probably already closed or is about to close. So moves in the price of money in the markets at the moment probably won't make much difference to the OBR's thinking and its projections.
25:39Well, we will be talking about this a lot more in the run up to the budget. It's like our Christmas here at Wake Up To Money, isn't it? We get very, very excited. Lots of you getting in touch this morning. Anastasia says, good morning, Felicity. The rising rates of interest are good for savers. So I will be very pleased if interest rates do go up. Joe in Yorkshire says maybe the fuel price is a shot in the arm for the EV industry. And Veronica says, I'd like to think I second guessed the oil and gas price rises and therefore the cost of fuel and electricity, but I didn't. I just planned to make the change by introducing solar panel and moving to an EV and fixing my energy tariffs all just before the Iran war.
26:16It was a fluke for me. I'm very fortunate to be able to do this as I've not noticed any fuel or energy cost rises yet. In fact, there's no surprise that my outgoings have dropped. Veronica, it's all right for some. I'm glad to hear it. Keep your thoughts coming on 85058. We could talk about this for the rest of the programme, couldn't we? But let's talk about the other big story of the week, the apparent 10 % chance that AI could kill all humans. These were the warnings from a researcher at the AI company Anthropic. AI bosses gathered then at a conference in California. And here's Sam Altman, CEO of the chat GPT maker OpenAI, at the conference earlier this week, explaining why he was backing rival Anthropic's call for a slowdown and for more regulation.
27:02The world should trust that we are going to do the right thing because it's the right thing and because we feel the magnitude of this. I think it's great for our industry to say we want to come together and we want to be able to coordinate and make sure we have enough time to do this safely. But when there's any implication that because of the commercial pressures and the race, some company or between countries, some countries might not do the right thing, I think that's when people get very scared. There you go. You should trust the companies to do the right thing is his view, but other views are certainly available.
27:39Here's Jensen Huang, CEO of the chipmaker NVIDIA at the same conference. The market forces are already there. We don't need any new laws. We don't need new regulations. We just need companies to decide that when it's, you know, run as fast as they can. I think innovation speed and safe products are not, it's a false choice. You could definitely have both at the same time. So run as fast as you can. But if you feel at any given point in time, the company's out of control or the product's not going to be safe, take a pause and make sure you get it right. Take a pause. Finally, Mustafa Suleiman, CEO of Microsoft AI and original co-founder of DeepMind, was speaking to Nick Robinson on the Today program yesterday.
28:25I think that it is totally right to be concerned right now. I think it is justified. Forgive me, concerned is a very sort of neutral word. Alarmed. No? We should be alarmed. I mean, fair enough. We should be alarmed. These are very concerning events. We should be very worried. And I think it's right to pay attention right now because there are very practical things that we can do to add additional guardrails and controls to how these models are developed. Dan, are you concerned? Are you alarmed? Are you unconcerned? I'm not concerned at all because we should trust the big companies. I am kind of head down, not sleeping at night on the basis that when you're running a company, you just have to be so on top of this and the speed of change.
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29:20And I suppose for me, the fact that this has hit the mainstream news to the extent that it has over the last couple of months is quite surprising because I've been thinking about this for much longer. Although when they say the AI is coming to kill us all, it does focus the mind, doesn't it? Exactly. Indeed. Indeed. The fact is in the mainstream, though, says something. Nevertheless, I mean, I can also speak very positively about the impact it's made on our business. I mean, the incredible level of efficiency that we now get. And we're kind of probably the right stage as a company. We're about 80 million in sales.
30:00We have about 80 people. So transforming the business to leverage Claude to the extent that we do is reasonably straightforward. I can imagine for a much bigger company, it's much more challenging. So I see as a kind of startup scale up guy, the opportunity is vast, I think, for those kind of businesses, businesses like mine, to scale faster and therefore get a kind of unfair advantage against larger companies, which frankly is not bad for me personally. And there's lots of great stuff that can come from the rapid development of this. But of course, there's a lot of risk. My concern is that I just can't see a world where anything slows down.
30:46And even if it slows down in public, I doubt it's slowing down privately behind the scenes. So, you know, I think to some degree it is what it is. It doesn't mean we should try and do something about it. But I think the ship feels like it's sailed. Can I ask, can you give us an example of how you're using AI within your business? Yes. So we were a digitally native business. So what I mean by that is about 95 % of the sales profile I just laid out is through delivery platforms. And therefore that allows us to be really dynamic with the way we put our menus together, how we price those menus, how we run promotion.
31:29So in other words, how we reach the consumer market by market can be entirely agile. So we can change things according to market sentiment really easily. So we'll watch the level of traffic that we get in each market, how each consumer converts, how well they retain. And the machine is just very fluid in how it responds to that market to ensure that we're pricing correctly and we're getting as strong an engagement as possible. And then the highly dynamic nature of the model, because we're not running traditional physical restaurants, allows us to kind of change and adapt very quickly. So that's hugely advantageous.
32:08And we have a growth team internally who are three people, but they're managing a huge portfolio of different brands. and they can do that because Gord is so effective in driving the outcomes according to how we set it up and according to some very kind of basic sets of principles that we put in there. And that's something we use everywhere. So we have a sales team, same supply chain, same. We just need far fewer people to deliver, frankly, a better result because it's all fully automated. We've had a message from Keith who says, Morning Fliss, regarding AI, we do have to be concerned. The largest concern is when the AI bubble bursts, it's going to break the global banks.
32:49Micah, was there a market reaction to the warnings made by these bosses of these big AI firms?
32:59Micah, are you there? Oh, I think we might have lost Micah. Douglas, let's talk a bit more about the sort of the wider impact. We were having a chat before we came on air, Douglas, about whether it's possible that these AI companies, they're kind of slowing down now naturally. They can't maybe sustain the growth that they've seen. And perhaps a cynic might wonder if that means that it's quite handy to say, oh, you know, we need more regulation. Oh, we've got to hit pause on this to keep things safe. Are you a cynic when it comes to AI? Well, I think it is certainly possible that doubts might be developing at these companies about the economic returns that they can generate on the immense sums of money that they are investing in their products and in the associated hardware infrastructure like data centres.
33:50So it may well be that they welcome a pretext to slow things down a bit. And so the message then can be, well, we're slowing down because we're a bit concerned about the destructive potential of our products, as opposed to we're slowing down because we have lost faith in our ability to actually make decent money out of all of this. And I think there might be another aspect as well, which is that for me, it's hard to really imagine that the internet or the AI systems are going to gain control of real resources in the way that Jacob Broxon, the resigning anthropic guy, said the other day. But I do think it's more easy to imagine huge hacking problems being committed, occurring from these AI agents getting out of control.
34:41You can imagine information being stolen or destroyed, financial records, medical records, that sort of thing. If that happens, then ultimately these AI companies are going to be on the hook for an awful lot of money. Their legal liability will be pretty substantial, I would have thought. And so there might also be an element of the bosses of these companies wanting to get their retaliation in early, so to speak. And so if problems do arise of that kind, massive hacking problems or data breaches or whatever, they'll be able to say, Luke, well, this is partly our problem, partly our fault, but it's also partly your fault because you said you regulated us and you didn't.
35:16There you go. Sometimes a cynical view on wake up to money, always with some optimism, though. Right, we're going to go very, very late to the news in just a moment. But, Douglas, normally, this is where we would say to our economists, thank you so much, get on with your Friday, but we'd like you to stick around. There's lots more to talk about and we want to keep picking your brains. So Douglas McNeill, former chief economic advisor to Rishi Sunak, please stay with us. Micah Curry, if we can get you back from PensionBee, I hope you will stay around for the rest of the program. Dan Warren, founder and CEO of Sessions, former MD of Deliveroo, UK and Ireland.
35:46Thank you for the first half. Do stay with us. September's always busy. Whole Foods Market can help. Their September stock up event makes it easy to load your pantry and freezer with flavorful, nourishing food. Even better, there are hundreds of sales. Get dinner going with canned soups and veggies. Lean on frozen pizzas, pastas, and seafood everyone loves. Their Build Your Own Family Meals feeds four for just$35. Stock up at Whole Foods Market. Balance your trading strategy by adding futures. CME Group helps you manage risk and capture opportunities in all market environments. Capitalize on around-the-clock access to highly liquid global futures and options markets across all major asset classes.
36:30Visit your online broker and get started. See what adding futures can do for you at cmegroup.com forward slash podcast. Derivatives are not suitable for all investors and involve the risk of losing more than the amount originally deposited and any profit you might have made. This is not a recommendation or offer to buy, sell or attain any specific investment or service. With us. Wake Up To Money with Felicity Hanna. Good morning. If you're just joining us on Wake Up To Money, then welcome to the programme and welcome to a conversation about fuel prices. They are climbing the price at the pump.
37:03You've possibly probably noticed if you're a driver that it's certainly costing more. We're in fact with diesel, we are approaching, we're not quite there, but we are approaching the highs that we saw in 2022, the record highs we saw back then. So I want to hear from you this morning about everything that we're talking about. But let me know, are you cutting back on journeys? Are you finding other ways to get around? Are you car sharing? Or do you have no choice but to keep filling up? We've had plenty of people saying that this morning. You can text me on 85058. You can send me a WhatsApp message on 08085 909693.
37:40And on social media, you can use the hashtag WakeUpToMoney. One person has been in touch actually on social media to say, I'm changing my driving style to pay more attention to the RPMs than the speed to keep those as low as possible. I did the same when the farmers placated the refineries. Keep your thoughts coming. I want to hear them. David in Cambridge is talking about the Bank of England interest rate chat we were just having and says raising interest rates will only cripple Joe Average. It's a blunt, ineffective tool that only benefits the rich. Perhaps a complete opposite approach is needed.
38:13Economists need to stop repeating their same playbook. Keep your thoughts coming this morning. Interested in all opinions. And let me know what you think of this, because at a meeting of finance ministers in Dublin today, the Chancellor is going to warn the European Union, the EU, not to lock the UK out of its scheme to protect industries from unfair Chinese competition. We've talked about this scheme before, haven't we? The Made in Europe plan from the EU. John Healy is going to ask for them to design it in a way that deepens ties with the UK and doesn't erect new barriers. That's what Treasury sources have told the BBC.
38:54Sean spoke to Chris Greenough about this just a couple of weeks ago. Now, he's managing director at Wesley Engineering, which is a Birmingham-based provider of specialist metal parts to the aerospace and automotive industries. And he had this message for the PM. This is a risk to UK manufacturing. They are looking at preferential sort of deals to take European product over British product. We need to be really ambitious as a country. So where is our Made in Britain campaign? Where is our back British companies? Where is our buy British products? But don't forget, Europe is our closest trading ally.
39:31We need to do a deal. We need some exemptions like other countries have already got. So the first thing you need to do is get over to Europe, a Cotter deal that is good for UK steel and UK manufacturing. Well, still with me and listening to that is Douglas McNeill, former Chief Economic Advisor to Rishi Sunak in number 10, now a consultant for companies in the private sector. Also, Micah Curry, Head of Personal Finance for PensionBee. And Dan Warne, founder and CEO of Sessions, which is a hospitality and technology business, but was also the Managing Director of Deliveroo, UK and Ireland between 2014 and 2019.
40:06So loads of people to have opinions on this. Douglas, just start us off. What is all this about? And would it have a big impact, a potential impact on industry if the UK was excluded? Well, this is all part of the EU's attempt to deal with the intensification of competition from China, particularly in things that are related to clean energy. So think solar panels, think electric vehicles and so on. China has made enormous strides in recent years in developing its capacity to produce things like that. And that is having an impact on the rest of the world because China is exporting vast quantities of these items to the rest of the world.
40:48And the EU doesn't want to be left behind and it doesn't want to see its companies in these spaces being pushed out by Chinese competition. So this package would introduce some restrictions on imports from non-EU countries. China is the main target, but Britain would obviously count as well. And then some European companies will be able to get grants and cheap loans and financial assistance and that sort of thing in order to help them build up their capacity. So it's all part of the EU's response to China. But there is a risk that Britain gets caught in the slipstream as well. And when it comes to EVs, I think I was quite struck by a figure from the Centre for Strategic and International Studies over in the States that suggested that the China central government may have provided at least$231 billion in total support for its EV industry.
41:37Now, China says that it has not, that that's not correct. But it does show, doesn't it, the kind of thing that is worrying Europe. Officials say that John Healy will tell European finance ministers that it's really important to learn lessons after talks collapsed last year for Britain to join that EU defence loans scheme. Douglas, you've worked with government on economic policy. How difficult is it to negotiate with the EU, with the bloc, on things like this? Well, you know, they drive a hard bargain and they enjoy considerable scale, which gives them bargaining power. and they have a clear set of objectives here which it is hard for Britain to muscle in on.
42:19So the idea is to build up European companies, to build up European supply chains and whilst I don't believe that the EU wishes us ill and it's in their interests for there to be a prosperous UK, incorporating the UK into this scheme which is designed to build up European capacity and European countries doesn't make an enormous amount of sense unless perhaps the UK chooses to pay into this programme to pay for membership, then the EU might be persuaded. But it's hard for a British Chancellor to sign off on a scheme that involves a lot of taxpayers' money heading over to the EU. And we saw this last year because we had a similar case with a different EU programme in the defence sphere, the so-called Security Action for Europe programme, which we would have wanted to be part of.
43:07We did want to be part of. But that didn't work out. We couldn't persuade the EU. Maika, a lot of people will be looking at defence companies for potential movement when it comes to John Healy's success or lack of success today, because this is a big part of that story, isn't it? Defence is a big part of the manufacturing that they're talking about. yes it's it's immense and given the state of geopolitical affairs in the world it is really really important the challenge really is that britain is no longer inside this club but our factories our supply chains are deeply intertwined with it and ultimately if we are going to have the defense we need against russia against competition from china we really do need to work with the European Union and also talk about Canada.
44:00So to join forces is the only way to really ensure national security, but also the things like factories, investment and jobs. Well, Dan, I want to talk to you. We're running out of time. I'd like to talk to you about that, but I must pick your brains while we have you on, because as I've said, you were MD of Deliveroo UK and Ireland for five years. you must have seen some pretty enormous change there. Can you tell us a bit about what it was like early on at Deliveroo and what you kind of saw change in your time? Yeah, challenging question. And where do I start with that, I suppose? But trying to take it to slightly more of a macro level, I think what I saw in the UK at that time, So I joined in 2014.
44:54There was quite a seismic shift in the investment market then. So I joined just after the Series A round of funding through Index Ventures, which was about£3.5 million. If you look at the average Series A round of funding now, it's substantially more than that because the venture ecosystem has grown exponentially in the UK and across Europe. and the impact of that. So for listeners, essentially venture investors versus more classic private equity investors are investing on the basis that a company will grow very, very quickly and then derive very strong future cash flows, but it's not creating cash flows today.
45:36So it's losing money today. And what can happen when you take lots of investment to fund losses is that the demand, the kind of consumer profile of a business can grow very, very quickly ahead of the infrastructure and the market really catching up. And that certainly happened at Deliveroo. We moved the market very quickly. We were the fastest growing business in Europe for two years in a row. And the infrastructure was always the challenge. So ensuring that we had enough riders on the road and we could keep pace with the rate of growth was a big issue. And as I said earlier, I think today we face an issue where the restaurant economic model has changed so fast that the restaurant infrastructure hasn't been able to match it in a sufficient period of time.
46:35And I think with AI, it's not dissimilar. So one of the listeners earlier said, you know, this is a bubble that will burst. I mean, bubbles only happen because there is a revolutionary impact in the market. So there was a bubble that burst with the dot com boom. That didn't mean that the Internet wasn't a massive transformative thing. And a number of massive companies were built off the back of that. That certainly happened. And here, you know, to say anthropic slowing down, just to give context to listeners, It grew six and a half times to 65 billion in sales run rate in July. So, I mean, phenomenal level of growth.
47:19You're slowing down from that. OK, but you've still grown faster than any company ever. So, you know, it's just to contextualize. But what I see happening is I think AI is generally a very, very positive thing for business. And as with any revolution, I think the market eventually will catch up and there will be different types of jobs and a different quality of life, which will generally be a positive thing. But it's just moved so fast that it's hard to catch up. And I'm the father of three little girls. I will say that Sessions is a kind of mixed business. We have a physical side to the business as well as a digital side.
48:02So we do employ quite a lot of young people. But for a typical job for a young person, the kind of job I did when I left university was quite administrative. We just don't need jobs like that anymore. And so I can see for getting your start either straight out of school or straight out of uni, it does create a bit of a challenge. As I say, I just think it takes a bit of time for the market to catch up with it because it's moving so fast. It's interesting as well to think that the change that you've seen just over recent years of your career, what change your three little girls might see over theirs.
48:37But now we're going to talk about something completely different because Marks & Spencers is making its debut at London Fashion Week today. Something that many would have thought unthinkable a few years ago. This year also marks a century, a century of fashion at the retailer, a brand whose archive really does chart Britain's changing tastes, how we've lived, how we've worked, how we've dressed over the decades. And this is something our business correspondent Emma Simpson has been looking into. Shopping for fashion, shopping for quality. It's the 60s. Vice of Michael, the brand name of Marks and Spencer.
49:13And M &S is in full swing. It's stores full of shift dresses and skirts with shorter hemlines. A business that's been dressing the nation for 100 years. I think it looks very good, Jane. I think that looks very nice indeed. And this is behind the scenes with its fashion team in 1980. A BBC film crew records the chat on which pieces and trends to back. I must say I'm really excited about the t-shirt dress range. I think we'll have to watch it very carefully to see the... In the design studio today, they're still looking for styles that will resonate with shoppers. This is a gorgeous piece. Lisa Illis is Marks & Spencer's head of women's wear design, and she's showing me the collection that's going on the catwalk at London Fashion Week today.
49:58It is an opportunity to take something that's a fashion moment and make it accessible for a broader audience, which really resonates with us and it reflects the confidence that we're feeling about where we are. Some of the clothes are inspired by classics from the past. Lisa's brought one of them, a rich brown leather jacket finished with shearling to show me. This is a vintage piece. It actually used to be a menswear jacket. So we thought we could refine it slightly. We worked it through with our colour palette and our fabrics and we've effectively reissued it pretty much like the original. It's very, very lovely.
50:43At the M &S Archive in Leeds, there's a treasure trove of old garments. Some are on public display, but there are several thousand packed away in boxes and rows of zipped bags, looked after by M &S archivist Katie Cameron. So this is my favourite thing in the archive. It is a pair of 1930s beach pyjamas. So this is a jumpsuit that would have been worn at the seaside. And this is from a time that it would have been quite rare for him to wear trousers. But at the seaside, those kind of sartorial rules are kind of relaxed. That's that nice thing about being able to trace the kind of social history of Britain through this collection.
51:23But by the end of the 90s, M &S had lost its way. clothing sales slumped. It spent years trying to reverse the decline. Now, fashion is finally on the up. Retail expert Natalie Berg says it's the biggest comeback in British retail. They have done a fantastic job of finding their mojo, making sure that they are still appealing to a very wide audience, but also that they've improved their style perception. And I think that's so critical. It's still a work in progress for M &S, but launching a collection at London and Fashion Week marks a big moment in its recovery. That's our business correspondent, Emma Simpson, reporting there.
52:03We're joined now by Naina McIntosh, who helped launch M &S brand Peruna, spent eight years on the executive committee. Naina, I think you also launched George at Asda, so a busy, busy career, and you now run your own fashion label. Good morning. Good morning. What was it like then, launching Peruna, and how much did that, because I remember that being a sort of intentional targeting of younger women customers. How much has that played into what we're seeing today with the recovery? I think significantly, Felicity. I mean, when Peruna launched in 2001, the objective was definitely to attract a 24 plus customer.
52:45And an M &S, rightly, in my opinion anyway, is continuing that journey. and the way in which they're going about it on this modernisation journey right now, I think is playing right into that. I think they refer to it as dump the frump. Yes, that's what the CEO called it. They said they've successfully dumped the frump. Yeah, and I think when you look at the way in which they have engaged Gillian Anderson for their Love That campaign, I think it resonates massively. their social media strategy which is i think they work with over 400 influencers every week and and it's the people they're working with it's a really diverse mix of people whether that's about body shape ethnicity etc so the reach of that has to be massive and um and and finally because i just have to mention it you know their remodeling of their store in the pantheon on oxford street is just completely knockout.
53:45So undoubtedly, they're on a modernisation journey and rightly so. In a word, do you think they've got another 100 years in them? Oh my God, yeah. I mean, the one thing I've said is that, you know, I asked my customers for some feedback on M &S and we know the brand's got huge brand integrity, but everybody wants M &S to succeed. Naina McIntosh, who helped launch that Peruna brand. Thank you so much for joining us. Thank you, Dan Warne, founder and CEO of Sessions, formerly of Delivery. Been fantastic hearing your thoughts this morning. Micah Curry from Pensionby. Always great to have you on the programme.
54:19Likewise, Douglas McNeill, now a consultant for companies in the private sector, formerly advising at number 10. And thank you for your messages. That's it for Wake Up To Money. Now it's time for 5 Live Breakfast. Wake Up To Money from BBC 5 Live.
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From the publisher
Felicity Hannah looks at what rising fuel prices could mean for drivers and businesses, as diesel edges closer to a record high. Our panel of experts picks through a big week for interest rates, inflation and AI, and as M&S makes its London Fashion Week debut, we look back at 100 years of the retailer in fashion.
