Hit the brakes

7 Sep 2026 · 52 min · 26 chapters

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In short

Wake Up To Money discusses how first jobs shape confidence and future earnings, the UK jobs market’s fragile recovery, and business headwinds including JLR job cuts and UK energy security/gas storage ahead of winter.

Guests and backgrounds

  1. Jesper Woodfose Drop, CEO of Moneypenny, a customer service outsourcing firm serving 20,000+ companies in the UK and US.
  2. Judith McKenzie, Partner and Head of Downing Fund Managers.
  3. Charlotte Hayes, Managing Director of Nell’s pizza chain; launched “Lenny” platform for Manchester teenagers’ part-time work.
  4. Sarah Demmer, CEO of SF Partners, a UK recruiter with offices in London, Birmingham, Manchester, East Midlands.
  5. David Roberts, Chairman of EvTech Group (Coventry), automotive component/engineering supplier to JLR.
  6. Chris O’Shea (via earlier interview), CEO of Centrica (British Gas owner).
  7. Alan Aklum, owner/director of Aklum Coaches (East Yorkshire).

Key claims and notable examples

  • Social Market Foundation/PwC: confidence/ readiness from early jobs linked to 24% higher earnings by mid-30s.
  • Charlotte: “Lenny” drew ~2,000 applications quickly; ~830 teens registered but fewer businesses offer roles.
  • Recruitment data: permanent hires rose in August for first time in ~4 years, but youth unemployment (18–24) still 14.6%; temporary placements rose more than permanent.
  • JLR: expected up to 4,000 job cuts; supplier David cites 180,000 jobs across the direct automotive chain; proposes pivot support toward aerospace/defence.
  • Energy: Jackdaw gas field unlikely to materially cut bills; debate over filling Centrica’s Rough gas storage; UK storage capacity ~12 days/peak vs Europe ~100 days each.

Written by AI. May contain mistakes. Listen to the episode to check what was said.

Chapters

Tap a time to open that second in VO

Impact of First Jobs on Careers

1:06 to 2:14

Discussion on the significance of first jobs and their long-term effects.

“The business secretary, Jonathan Reynolds, hasn't ruled out government support.”

Listeners Share Their First Job Stories

2:14 to 3:18

Listeners share anecdotes and lessons learned from their first jobs.

“and the impact that those jobs can have on the rest of your career, even on your earning potential.”

Guest Insights on First Jobs

3:18 to 4:45

Guests discuss their first jobs and the changes in the job market.

“We're going to talk about first jobs next, But I suppose, Judith, did you have a first job?”

Challenges for Young Job Seekers

4:45 to 6:06

Exploration of the current difficulties faced by young people entering the workforce.

“But first of all, yes, but just catch us up on Moneypenny.”

The Importance of Early Work Experience

6:06 to 7:27

Discussion on the value of early job experiences and their lifelong impact.

“But let's first of all talk about first jobs.”

Changing Nature of Job Opportunities

7:27 to 9:48

Analysis of how job opportunities for teenagers have evolved over the years.

“So we know that just under a million 16 to 24-year-olds are so-called NEATs.”

Recent Trends in the Job Market

9:48 to 14:01

Examination of recent hiring trends and market confidence as discussed by experts.

“of the policy changes from the last few years have actually acted as a deterrent for employing young people or part time people, which is the issue for me.”

Life Lessons from Experience

14:01 to 14:16

Learn how kindness in the workplace can lead to positive outcomes.

“I learned that simple kindness towards employees paid back in spades.”

UK Jobs Market Overview

14:16 to 15:37

Explore the latest data indicating a slight recovery in the UK jobs market.

“Charlotte, I hope you can stay with us because I want to widen up this chat because this is not the only report out this morning.”

Positive Signs Amidst Caution

15:37 to 16:48

Discuss the mixed signals from the job market despite some signs of improvement.

“Everyone sort of gets their back-to-school feeling come September, don't they?”
Show all 26 chapters

Business Confidence and Hiring

16:48 to 19:17

Understand the relationship between business confidence and employment growth.

“And when you look at the regional picture, it's actually only the Midlands and London that are growing.”

Impact of AI on Junior Roles

19:17 to 21:06

Examine how AI influences the availability of entry-level jobs.

“It makes it very, very challenging for businesses.”

Soft Skills in Early Employment

21:06 to 23:10

Learn about the importance of soft skills gained from early job experiences.

“I think you learn skills that do stay with you for the rest of your career.”

Challenges in Hiring Young Workers

23:10 to 25:20

Discuss the barriers businesses face when hiring young, inexperienced workers.

“But hire people for who they are, that they smile, can they do, do they look in the way they behave as they will look after your people, I think is the absolutely most important thing.”

Appeal for Youth Employment Opportunities

25:20 to 26:41

Engage businesses on the need for supporting young people's work experience.

“Charlotte, you've got hundreds and hundreds of teenagers who want some work experience.”

Anticipating Chancellor's Speech

26:41 to 28:00

Speculate on the potential topics and impacts of the upcoming speech by the Chancellor.

“And Sarah Demmer, Chief Executive of SF Partners, which is a British recruiter in London, Birmingham, Manchester and the East Midlands.”

Economic Growth and Investment Needs

28:00 to 28:25

Discussing the importance of investment and stability for businesses.

“I genuinely, I know I've mentioned this before on Wake Up to Money, I once had an anxiety dream that I was the Chancellor and had to deliver the budget.”

Anticipating Chancellor's Speech

28:25 to 28:50

Speculate on the potential topics and impacts of the upcoming speech by the Chancellor.

“Yes, but one of the things we know he's going to unveil is a£150 million fund for companies in the north of England.”

Listeners Share Their First Jobs

30:30 to 31:37

Listeners share their experiences and lessons learned from their first jobs.

“So many of you sharing so many great, sometimes kind of exploitative roles that you did.”

Job Cuts at Jaguar Land Rover

31:38 to 32:56

Discussion on the expected job cuts at Jaguar Land Rover and its wider implications.

“The UK's biggest carmaker, Jaguar Land Rover, is expected to formally announce job cuts this morning, reportedly as many as 4 ,000 posts across its worldwide operations.”

Challenges in the Automotive Supply Chain

32:57 to 35:16

David Roberts discusses the challenges faced by the automotive supply chain amid job cuts.

“It sounds like it's a done deal that the company is going to have to pivot in response to that cyber attack and the impact that had, not to mention changing market conditions.”

Government Support for Transitioning Industries

35:17 to 37:56

Exploring what support the government can provide to help transitioning industries.

“And it's way, way cheaper than any benefits bill if we get it wrong.”

Concerns Over the Future of the Industry

37:57 to 40:04

Discussion on the long-term concerns for the UK automotive sector and its future.

“Have you had any conversations with government?”

Debate on Jackdaw Gas Field Approval

42:01 to 44:56

Explores the implications of the Jackdaw gas field on UK energy supply and bills.

“Its owners say that they could start supplying gas this winter if it gets the go ahead this month.”

The Need for Gas Storage

44:57 to 47:51

Discusses the importance of gas storage in the UK and the challenges facing Ruff.

“And if we had Ruff full of gas, it's guaranteed that the price would be lower for consumers over the winter.”

Interest in the Bayer Tapestry

47:52 to 53:14

Highlights the cultural significance and ticket demand for the Bayer Tapestry exhibit.

“It's already generating two and a half million pounds in ticket sales.”
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Transcript

Automatic transcript. May contain errors.

0:00This BBC podcast is supported by ads outside the UK.

0:30up at Whole Foods Market. Balance your trading strategy by adding futures. CME Group helps you manage risk and capture opportunities in all market environments. Capitalize on around-the-clock access to highly liquid global futures and options markets across all major asset classes. Visit your online broker and get started. See what adding futures can do for you at cmegroup.com forward slash podcast. Derivatives are not suitable for all investors and involve the risk of losing more than the amount originally deposited and any profit you might have made. This is not a recommendation or offer to buy, sell or attain any specific investment or service.

1:05Wake Up To Money from BBC5 Live. Hello, welcome to Wake Up To Money. JLR set for job cuts. The business secretary, Jonathan Reynolds, hasn't ruled out government support. I don't intervene and run businesses. They need to know what the right footprint for them going forward is. I want to talk to them about the numbers. We'll hear from a supplier about what it means for the sector and for their numbers. One of the UK's largest energy suppliers tells us what might happen to our gas bills and why. And we're used to seeing thousands of people swamp a website for tickets, normally for a pop star or a sports team rather than a museum exhibit.

1:41I think it's fantastic that medieval embroidery basically can generate kind of Glastonbury type excitement. Yes, it's this year's cultural sensation. The Bear Tapestry goes on display to the public at the British Museum this week. We will hear from a coach company that managed to bag some tickets. Wake Up To Money with Felicity Hanna. Very good morning to you. Happy Monday. Welcome to Wake Up To Money on Monday the 7th of September. It's just coming up to five minutes past five. We're going to have a big chat about first jobs in just a moment and the impact that those jobs can have on the rest of your career, even on your earning potential.

2:20So obviously, this morning, I want your first job stories. What did you do? Did you enjoy it? What did it teach you? Do you feel like you're still carrying those lessons with you through life? Or was it just horrible and you were glad to forget about it? Get in touch this morning. You can text me on 85058. You can send me a WhatsApp message on 08085 909693. And if you're on social media, use the hashtag WakeUpToMoney, and I will keep an eye on that. I will also keep an eye in the literal studio, in the flesh with me, on Jesper Woodfose Drop, who's chief executive of the customer service outsourcing company Moneypenny, joining me live from Salford this morning.

3:00Morning, Jesper. Morning, great to be here. Great to have you. And also joining us throughout the show is Judith McKenzie, partner and head of Downing Fund managers. Judith, good morning. Good morning. I'm live, but not with you. Live, but not, but very much with us in spirit, if not in actual physicality. I've got to ask you both. We're going to talk about first jobs next, But I suppose, Judith, did you have a first job? I mean, everyone has a first job, but did you have one of those kind of traditional first jobs? You know, the really kind of sometimes quite tricky ones. I think I had a multiple of first jobs.

3:35I don't know. Maybe the first one was when I was working in my parents' shop when I was about, I think they started me working when I was about eight, which I don't think is legal now. but then yeah then I was lucky enough to get a placement from uni and I think that was probably the most formative one because I started off in the industry that I'm now in and I think that's a massive privilege and I was just thinking the other day actually if I was the younger me now I think I would find it very hard to get a job in the in the industry that I'm in now and lucky enough to be in so I wouldn't want to be young.

4:08We hear that a lot don't we for young people recruitment. Yes, but what about you? Did you have a traditional first job? Yeah, I think after cutting grass and doing that sort of thing, I think my real first job sort of actually working was in a gas station. I was probably 14, 15, 16, something like that. It's amazing what they used to let teenagers do. Definitely not allowed anymore. I don't think so. This was in Denmark, so maybe slightly different. Well, I was a certain fast food restaurant, not unassociated with some golden arches. And I think it was very formative indeed. Well, we'll talk about that in just a moment.

4:45But first of all, yes, but just catch us up on Moneypenny. How's business? Yeah, business is good. I mean, up and down, I think what we see in the economy overall, people being a little bit nervous about making commitments, seeing growth. On one hand, that's meaning the sales cycle is a little bit longer. On the other side, it means that we have lots of people that we're helping, finding great experiences for their customers, meaning they get the flexibility, we pick up the phone, they can focus on what they do best and we unlock growth for them. Obviously, we should explain to listeners who haven't heard from you before, you provide customer service outsourcing for more than 20 ,000 companies in the UK and also in the US.

5:27Is what you do then a bit of a barometer for the economy? And if it is, what's it telling you? We definitely see that in sectors where we have a big footprint, be it property, legal, healthcare, those sort of industries. So, yes, being a barometer. Yes, we see some of it. And what we're seeing right now is people probably being a little bit more committal. So they are engaging and making commitments on future plans. And we are seeing some of that growth. We're also seeing call volumes sort of go up and down. And that's probably an even better barometer. So hopefully we'll see some more growth coming over the next couple of months.

6:05Well, let's pick your brains and a number of people's brains about jobs and growth and what it all means. But let's first of all talk about first jobs. A few of you have already been in touch. Let me see. Lulu from Italy says, my first job after graduating from university was at the airport, a real window on the world. It taught me discipline, punctuality and inclusion. And it was an experience that shaped my mind and the person I am today. Thank you for your amazing work and inspiring conversations. Thank you, Lulu. And James on social media says, Dustman, main lessons, the importance of mucking in.

6:39A good lesson about how some people treat you and not being like them. And he also says, I get a Proustian reflex when I walk past a smelly bin lorry in high summer. Takes me straight back to 1995. We're talking about it because a new report out this morning claims that the confidence we build at the very start of our careers is linked to us earning more sooner. or potentially not. This is a new research from the Social Market Foundation and the accountancy firm PWC. It shows that jobs that build people's confidence and readiness to take on more senior work were associated with 24 % higher future earnings by someone's mid-30s.

7:18So really, really significant. But it's a report coming out at a time when we know that young people are struggling to make those first steps into the workforce, whether that's a Saturday job or whether that's a proper first job. So we know that just under a million 16 to 24-year-olds are so-called NEATs. They're not in education, employment or training. Let's start by talking to Charlotte Hayes, who's Managing Director at the Manchester-based pizza chain Nell's. Charlotte, good morning. Good morning. A lot of people will just associate you guys with those absolutely massive pizzas. But you do more.

7:55do more you've you recently launched a platform for teenagers in Manchester to find work tell me about that yeah that's right so it's all started after employing my own 14 year old son which I only really did because he needed to start raising some money for a school trip and then very quickly I really realized the kind of impact it was having on him in a kind of wider sense around his confidence how he was interacting with adults his independence earning his own money and I thought it would be I was aware of the neat the neat kind of stats in the UK so I launched a little kind of intro to work scheme at Nels thinking we could have another kind of five or so young people within the business over our sites in Manchester and in about two weeks three weeks time I had 2 ,000 applications for this part-time you know I was kind of pitching this as a Saturday job a kind of two or four out two to four hour Saturday shift work and I just couldn't believe the the kind of demand that was there especially when there was a bit of a rhetoric that you know your young people that maybe don't want to work this absolutely showed that wasn't the case so off the back of that we launched a little platform to match up young people in Manchester with businesses who could potentially offer them part-time roles in the way that we had done for my son Lenny so we've called the platform Lenny and again the response has been huge from the young people we have about 830 young people registered waiting for roles, but a lack of businesses who are able to do it at the moment.

9:25I mean, as a mum who recently had to try and find work experience for a teenager, I know that it can be hard to just get a week. So it is really, really difficult, isn't it? A lot of businesses, they maybe don't have the flexibility or the ability or maybe even the insurance to give work experience to a teenager. And especially because your platform's for 14 to 17 year olds. Correct. Yeah. I think the issue that we're facing with businesses, I think a lot of the policy changes from the last few years have actually acted as a deterrent for employing young people or part time people, which is the issue for me.

9:59I think that's quite a hard sell for businesses. Yes, but let's bring you in on what Charlotte's been doing. I mean, presumably when you're running a business that provides services to other businesses, it's not really the kind of where you can just trot in a load of teenagers and give them that early experience? We do. We're quite happy. I remember several times where we've had local teenagers come and do work experience, whether that be just one day, say, in finance or a week in marketing or something like that. So we absolutely do. I think it's really hard. Like jobs becomes harder and harder to sort of get to.

10:35And I think a lot of businesses expect people to have more experience as they sort of get into the workplace. So I think it's in everybody's interest and everybody's responsibility to sort of get people to that. And we actually recently started the Moneypenny Apprenticeship Academy, and we're going to give six people opportunities to come in for up to a 14-month program. So we're doing that too. So part unstructured, part structured. Let's give people an opportunity to get an early start in life. I think that's the best we can do to get growth firing harder. Charlotte, it's really interesting hearing Jesper and hearing you kind of outlining the formal things that you're doing to try and make it possible.

11:13But when I'm looking at the messages coming in from our listeners, Nigel, my first job was working at a petrol station in a transport cafe in the days where an attendant filled your car with petrol. Sue in Portsmouth, my Saturday job at a wool shop I saved for a year and left home at 16, changed my life. Keith, my first job at 16 was working at a petrol station 48 years ago. So there's a difference, isn't there, between what our listeners perhaps are talking about from a few decades ago with just jobs that they could get. And then businesses today having to say, right, we need to put in place formal schemes to try and give some experience to young people.

11:51It's a completely different positioning of it. It is. Obviously, we live in a very different world now where, you know, as much as possible, things are automated. so there are less of those jobs when you think back to somebody having to manually operate a petrol pump you know there's a lot of things that just don't exist anymore um i think within you know hospitality that is a sector where it's the perfect place to do it because there's always it's such a kind of people people-based sector of the people industry and that human-to-human contact is you know it needs to be it that's what makes hospitality so a vibrant place to be.

12:28That's why people go out and want to go and go to restaurants and go to bars, go to cafes. So yeah, I think we're in a different world, but there are still jobs out there. There's fewer of them. So yeah, it's quite an interesting thing at the moment. To have a teenage when you're looking for a role, it's tough, it's tough. There's less there. And part of the reason that there's less there, Charlotte, I suppose, is because we're seeing a pressure on jobs generally. And so perhaps more of those part time jobs or casual jobs that teenagers used to be able to get are being swallowed up by perhaps graduates who are struggling to find work or people who need a job to pay their household bills.

13:11Absolutely. Absolutely. Absolutely. And I think an interesting point would be around the fact that when you're younger, when you start work in your teens, say, there's less pressure on you. You're able to ask more questions. You're able to make mistakes. Whereas I think when you start and you get your first job later in life, for me, I think that's a significant change there. There's more expectation on you to do, to come in and perform really highly. Like my son going into our business and doing his little roles, he's able to, he's not going to be the best member of staff because he's 14. But they all know that he asks questions, he gets guidance.

13:48And I think that's very key when it comes to this kind of research and the reasons behind it. Martin on Blue Sky says, I collected glasses at a local pub. After closing, the landlady made all the staff a round of sandwiches with the same attention as paying customers. We'd sit around eating and chilling before returning home. I learned that simple kindness towards employees paid back in spades. I mean, the life lessons, they're many, aren't they? It's not just sort of how to take money or speak to the public, although all those things are important. Charlotte, I hope you can stay with us because I want to widen up this chat because this is not the only report out this morning.

14:23We've also got new analysis from the accountancy firm KPMG and the Recruitment and Employment Confederation, the REC, showing the number of people hired into permanent roles in the UK rose for the first time in almost four years in August. Judith, still with us. I mean, that potentially is a sign of confidence returning to what's been quite a fragile jobs market? I think it's maybe a little chink of light, but I don't know if it's massively optimistic, to be honest. If you look through the report, they're still looking at what we already know and what we've just already talked about, the 18 to 24-year-olds' unemployment rate is still 14.6%.

15:04And then you go further up the age group, 35 to 49, and that's only 3%. So at the moment, we're still leaving that generation behind. And it goes back to what Charlotte's saying, that if you don't start educating and getting people into the workforce at an early age, then I think we're storing up a problem for later. It is great to see that the permanent higher data is coming through slightly stronger, but I would point out that this is, again, through quite a quiet period. It's from the 12th to the 24th of August this year. Yes, and I suppose a lot of recruitment seems to go quiet in August. Everyone sort of gets their back-to-school feeling come September, don't they?

15:40And that's perhaps when it's a bit more of a comparison. Let's talk to Sarah Demmer, who's Chief Executive of SF Partners, which is a British recruiter with offices in London, Birmingham, Manchester and the East Midlands. Sarah, good morning. Good morning. What do you see this as then? This is one chink of light, as Judith called it. Are you sort of celebrating that this is finally the UK jobs market starting to recover or are there still some concerns? Yeah, look, I think there's definitely some positive signs starting to come through. It's been quite widely reported that we've had 45 months of consecutive decline in the recruitment market.

16:22So starting to see that trend go in a different direction is definitely welcome news. But as Judith says, definitely only a twinkle right now. You know, if you scratch beneath the surface, whilst permanent placements are a smidge up and it really is only a smidge, the biggest increase is actually coming from temporary placements, which is usually a sign that business confidence isn't as high as it could be if businesses are choosing to go more for temporary staff. And when you look at the regional picture, it's actually only the Midlands and London that are growing. The rest of the country is actually still experiencing a decline.

16:57So some signs of life, definitely, but a very fragile beginning of a recovery from our perspective. Yes, but because you're in the studio, I can see you nodding along. This is chiming with you, is it? Yeah, I mean, absolutely right. I think for businesses to make commitments, they need to see that those commitments, there's a stable environment for them to invest in. and we're probably seeing more of that, as I mentioned before, but flexibility is absolutely still the name of the game. Having said that, I think it's on Thursday this week, we're putting together about 200 people who's been with us for more than 10 years.

17:32So there's still lots of people that are hired permanently and good to see that that's stabilizing as well. But let's see what... I think there's some speech out from our treasury this week. So hopefully, if we can get a stable environment for businesses to invest, that's going to make them more likely to hire more people. Yes. So the Chancellor is going to give that speech later today. We're expecting quite an upbeat view of the state of the UK economy. He's going to be looking at a recent uptick in consumer and business confidence. and he's going to talk about boosting kind of growth across all the postcodes, which is very, very much one of the areas that the Prime Minister has been talking about.

18:21I mean, Charlotte, you're in a North West based business, a Manchester based business. Is that the kind of thing that you want to see? You may be hoping that Downing Street North will be funneling some pizza demands through your doors. Yeah, absolutely. I think business confidence is key right now. I think we do need to see some and consumer confidence. They're so linked. And I think what Prime Minister is doing at the moment around this is really important. And I definitely think, you know, there's potential for it to move the dial significantly if we get some kind of some support that actually makes a difference.

18:56What are you thinking, Sarah? What do you need to hear from John Healy, do you think? Or what do what do the businesses that recruit through you need to hear? Yeah, I think the last few months or even since the beginning of this year have been quite a pressured environment for businesses. And one of the things that has been a real break on growth is just the burden of employing somebody, both from a tax perspective, from a regulatory perspective. It makes it very, very challenging for businesses. And to your earlier point about people looking for first jobs or graduate jobs, the pressure there when you're unproven in the market is even more significant.

19:36So to really start to see a boost in business confidence, we'd love to hear from the Chancellor this week that there's going to be a rollback either in the tax burden or the administrative burden that comes with recruiting people and especially people who are earlier in their careers to help kickstart some of that learning that needs to happen. Because as somebody said earlier, it is going to store up trouble for the future if we're not bringing through new generations of people with skills. How significant do you think the impact of AI and just general kind of machine learning and automation has been on those junior roles, on those entry level roles?

20:15Yeah, definitely contributing to the reduction in available jobs at the junior level. It's, you know, obviously quite widely reported that we've got the highest number of needs ever and AI is a factor in that. But if you zoom out and look at the whole employment picture, AI is probably creating more jobs than it's taking away. It's just those jobs are reappearing in a different part of the market. So highly skilled developers, engineers, people who are able to work with AI to implement it into businesses. Those jobs are booming. Those people are in very high demand. It's just the work that they're doing ultimately automates things that would have been done by an entry level or a junior person.

20:57Charlotte, hospitality is a really, really tried and tested first route into work. I was saying I flipped burgers and then I worked in a pub and it's that kind of hospitality. I think you learn skills that do stay with you for the rest of your career. And those aren't things that you can automate to the same extent. They're not things you can pass off to AI, at least not yet. But they are, I suppose, areas where perhaps people who have lost roles to AI are now hammering on your doors, presumably for work that would previously have gone to those teenagers or those fresh graduates or even those part time undergraduates.

21:34yeah no absolutely i completely agree with everything that sarah just said i think when it comes to those first jobs it is it's soft skills isn't it when you're a teenager able to go and interact with you know when you think about working in hospitality as a young person same you know same applies to retail where you're interacting with with the public you're just on a on a jobs level when you're you're being asked to do something you're part of a team you're interacting with grown-ups you're being it's not your your mother or your father or your guardian or your teacher they're not paid to look after you yeah that's it you're interacting with a grown-up you're part of a team you've got a role to do you've got a purpose that and that's what I've seen with my Lenny and when when he's been going off to work he's coming back and he's he's obviously getting some kind of sense of purpose from doing it and I think the soft skills you get from that from interacting in those ways interacting with the public interacting with your with your work colleagues and your team and your manager getting feedback getting told you've done a good job all of those things that they're just so important they're so important things you learn at that stage in life yes but those soft skills that i suppose then are exactly the kind of skills that you need when you start recruiting people into into your business yeah 100 i think more than anything actually in the soft skills you also get confidence right and you get hope that you can become a contributing sort of member of society i think it's great you grow personally but yeah Yeah, absolutely.

23:00That's what we are looking for. People that have initiative, we give people a lot of sort of authority to just go get stuff done. We don't tie them down by scripts or tell them exactly what to do. We ask them to focus on what the customer really needs so that for our clients, we can make their customers be happy and unlock sort of the growth that might come through the phone or a text message or an email or something like that. But hire people for who they are, that they smile, can they do, do they look in the way they behave as they will look after your people, I think is the absolutely most important thing.

23:39Yeah, CVs are great, but let's see if people have the right attitude to sort of unlock growth for our clients. Sarah, I suppose you're a formal recruiter. You've got offices. This is not where teenagers are necessarily looking for work. They're probably looking on boards in local shops and social media and that kind of thing. But when you talk to employers, are you seeing them considering about whether they need to invest in training up young people, not just for their future workforce, but for the UK's future workforce? Yeah, there's a real dichotomy at the moment. There's so much business appetite to employ and to develop young people.

24:18But I think a lot of businesses just don't know how to make it work. The risk that you take when you hire anybody, you know, there's always a risk there, they're unproven, you don't know. Are their people skills going to be, are they going to match up to what was on the CV? And a lot of the time you only find out once the person's in and working. But when you layer in that somebody's new, they've never been in the workplace before, some people may have never even been in an office before, are businesses really willing to take that risk? And when they're under so much pressure right now, financial pressure, cost pressure, looking for opportunities to grow that typically are having to come from outside of the UK right now, because there's so much uncertainty here, it always falls to the bottom of the agenda.

25:05So I'd say the appetite's there. And for those businesses that are making it work, very much applaud them to be able to keep prioritising it. But particularly SME businesses, when they're fighting fires in lots of directions, this is just not something that rises to the top of the priority list, unfortunately. Charlotte, you've got hundreds and hundreds of teenagers who want some work experience. And you said not enough kind of employers are willing to give them that shot. Make your appeal, make your case to our Wake Up To Money audience. Well, I think it's twofold. I think Sarah is absolutely spot on on the reasons behind that.

25:41It's now so risky and costly to employ anybody. You have to be very careful when you're hiring. And so I think, you know, to take on somebody young and unproven, it does just feel to businesses who are under a lot of pressure, it just feels like an unnecessary risk. Like why, why would they in some respects? The flip side of that, I think is for the bit. So on that point, I think we need some support in order to do so. I think very quickly because the appetite is there. Businesses want to help. They just need to be able to help. So I think we need some support. The flip side, I think I would just appeal to businesses that actually it's a really fulfilling thing to do.

26:17Not only are we inspiring the next generation, upskilling the next generation, bringing them into the sectors that we work in. I also think it brings a lot to your existing teams to have that kind of diverse workforce. It's a fascinating conversation. Charlotte Hayes, Managing Director at the Manchester-based massive pizza chain. Nels, thank you very much for being with us. Thank you. Thank you. And Sarah Demmer, Chief Executive of SF Partners, which is a British recruiter in London, Birmingham, Manchester and the East Midlands. Thank you very much. Thank you very much. Thank you. And thank you to Simon in Birmingham, who's messaged another factor to young people's placements, the fact that many small businesses are virtual.

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26:58For example, we have 20 staff in all areas of the country. So to provide placements would be a logistical nightmare. And Simon says the government needs to give incentives for small businesses, particularly in the service as well as hospitality sectors to take placements in addition, regulation, health and safety, etc. mitigate against providing young people with short-term work. Thank you very much for that. Keep your thoughts coming. 85058. Before we go to the news, though, Judith, we've touched on that speech from the Chancellor that's going to happen later this morning. I imagine a lot of investors are going to be looking very, very closely, a lot of businesses, probably everybody, because this is going to be the first time we really see John Healy's plan for the economy.

27:41Yeah, I can't wait, actually. We've got to be realistic. The budget is on the 28th of October. So I'm hoping he's going to say some encouraging things and give us a little bit of detail. But I suspect most of it's going to come later in next month. But we want to hear the detail. We want to hear about the big E-word, energy prices, and what he's going to do about that. And we want to hear about some of the stuff we just talked about just now, about regulation and employment and how we actually loosen the tight grip that we've got at the moment where it's actually quite difficult to employ somebody.

28:15So, yeah, all those things, please. All those things, please, Chancellor. I genuinely, I know I've mentioned this before on Wake Up to Money, I once had an anxiety dream that I was the Chancellor and had to deliver the budget. So he has all my sympathy. Yes, but one of the things we know he's going to unveil is a£150 million fund for companies in the north of England. This is part of that plan to generate more economic growth around the UK, to unlock private investment, to support innovation, to create new jobs in areas outside of, as Sarah was saying, the Midlands and London. Is that something that you would welcome?

28:49I think we'll welcome investment into any area of the country, really, be it outside or inside of London or the Midlands or where else. I think what businesses need are just some stability, some flexibility. If there's investments into incentivizing businesses to invest, great. But let's also get some real stability so you can predict what you're actually investing into. September's always busy. Whole Foods Market can help. Their September Stock Up event makes it easy to load your pantry and freezer with flavorful, nourishing food. Even better, there are hundreds of sales. Get dinner going with canned soups and veggies.

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30:12Wake Up To Money with Felicity Hanna. Good morning. If you're just joining us, we are talking about first jobs on Wake Up To Money this morning. A new report suggests that the confidence, the skills you develop in your first job can have a direct impact on what you're earning by your mid-30s. I'm loving Wake Up To Money listeners' first jobs. So many of you sharing so many great, sometimes kind of exploitative roles that you did. Jackie says, morning, I worked in a cafe in 1976 and was paid three pounds for eight hours work. Slave labour and I moved on and found another. Let me see, somebody else says, I have a name, Michael in West Sussex says, my first job was in a factory taken simply to fund a year of backpacking, but it taught me lessons that shaped my entire career.

31:01I worked hard to get my own area running efficiently. And then I used the time I created to observe, ask questions and learn how other parts of the factory operated. That curiosity led to more responsibility, better pay, and an even greater hunger to progress. Keep your thoughts coming this morning. I am enjoying these. 85058. If you want to send me a text on WhatsApp, you can message me on 08085 909693. And you can use the hashtag WakeUpToMoney on social media. Get in touch. Join in the conversation. Share your first job. And not just what it was, But what, if anything, you learned from it? Now, let's talk about what has been probably one of the biggest news stories, business news stories, breaking over the weekend.

31:45The UK's biggest carmaker, Jaguar Land Rover, is expected to formally announce job cuts this morning, reportedly as many as 4 ,000 posts across its worldwide operations. In August, it reported a large drop in profits. That, of course, was almost 12 months after a cyber attack which halted production at its plants for more than a month. It's not just that, though. JLR's also got to deal with increased tariffs in the US and what it is calling evolving global market conditions. Now, it's not just a direct employer of more than 30 ,000 workers. The company's supply chain supports a further 100 ,000 jobs, many of those in the West Midlands.

32:26Let's talk to David Roberts, who's chairman of EvTech Group in Coventry, which is one of the UK car industry's bigger component and engineering suppliers and indeed a supplier to JLR. David, good morning. Good morning. I mean, this must be very, very worrying times for you. It's a very worrying time and particularly for the families involved in this because, you know, a lot of them have partners in automotive and they'll have got mortgages on the assumption these jobs were long term and some a second, even third generation. So that's what's at stake today. So, I mean, it's very significant. It sounds like it's a done deal that the company is going to have to pivot in response to that cyber attack and the impact that had, not to mention changing market conditions.

33:16What does that mean for a business like yours and for the many, many other businesses and that 100 ,000 jobs all feeding into this giant company? Well, just to correct you, Felicity, it's more than 100 ,000 jobs. It's approximately 180 ,000 jobs in the direct automotive chain. And we're all faced with the same headwinds, really. We've got Chinese vehicles taking an increasing share of markets all over the world, particularly China and now the UK. We've got all the tariffs and trade friction, of course. We've also got the highest electricity costs in the developed world, which is a real problem.

33:55And actually, there's another problem looming on January 1st, because we haven't yet got a resolution on what's called rules of origin with the EU, which will affect quite badly if we don't solve it, our trade with the EU in 2027 and beyond. So this is a real issue for the UK. Automotive manufacturing is really important. The wider automotive employment is over 800 ,000. That includes aftermarket and sales, of course. But it's a very large sector for the UK, particularly in the West Midlands and particularly in the northwest. So we really need some support and help from government. And what really matters is the timing of that support.

34:40Well, the business secretary, Jonathan Reynolds, has ruled out direct intervention. So what should, what can government do, especially a government that we know is facing its own rising borrowing costs? What can it do in response to these job losses? Well, I think nobody's really asking the government for a penny. What we're asking for is some help on converting the supply chain, particularly for British owned suppliers, into sectors where there is growth and order books. That's particularly in the aerospace sector. Airbus are doing incredibly well. And also in the defence sector, which obviously has been big news in terms of potential economic growth for small companies.

35:21That's industrial policy. That's not a bailout. And it's way, way cheaper than any benefits bill if we get it wrong. So I think we want the government to help companies transition on less dependency in the automotive sector, more into the aerospace and the defence sectors. And we know that that's part of what the Chancellor is sort of hoping will happen with that increased defence spending, that those SMEs, those smaller businesses, will get a greater slice of that pie. Are you seeing lots of pivoting and repositioning among the many companies that have previously been so dedicated to the automotive industry?

36:09We're definitely seeing movement towards it. The road to get transition and get aerospace qualified is quite of a challenging road. It typically takes anything from two years to three years to get the required accreditation, and it should do, by the way, because these are parts that go into aircraft that fly. However, there is a way to speed that up, And one of the challenges we're going to face, and the tier twos and tier threes, the much smaller suppliers face, is if this takes two, three years and we have a falling automotive demand in the UK, and we will have a falling automotive demand in the UK, there's no question about it.

36:49You know, how do we fund that period while we transition, particularly when banks may take a more negative view on the automotive sector? What should the Chancellor John Healy be outlining? He's going to talk later about what the government has planned for UK businesses. What can it do then to support, as you say, an industry that's facing so many different headwinds, many of which are global and our government has relatively little control over? I think there's some very specific things they can do. They can certainly accelerate help on electricity costs for industry. The British Industrial Competitive Scheme announced only kicks in next April, and it's limited to access.

37:36A lot of companies will not be able to access that source of funding. The government announced in July at Farnborough, 100 million aerospace supply chain. Not one supply has received a penny of that yet. It just sits in consultation every month. And that's a month lost for qualification time if we don't get it back. And so these need to be deployed this autumn by the government, these kind of measures. Have you had any conversations with government? Is there any way to feed your thoughts through to them? We have a small group of what I call key, large automotive suppliers. and we're just starting to consult with the government about actions they can take to help.

38:21Because remember, a lot of the jobs here, if they go, they go, people leave the sector. And these are jobs with real skills. They take years to build and it's easy to lose them. A qualified toolmaker, engineer, four or five years in the making, if that capability goes or retires or leaves the sector for good, then it's gone for good, I'm afraid. Do you feel like this industry is going for good, is changing, is succumbing to that huge number of influx of Chinese vehicles? Jaguar Land Rover has been a jewel in the crown of British business, particularly in the Midlands. Do you have concerns not just for JLR, but for the wider UK automotive sector's future?

39:11Oh, we have concerns for the European car industry, not just the UK. Contraction is coming, no question about it. When you see the next wave of Chinese vehicles in 2027, you'll see an even bigger jump in technology and design. So the only question left really is how do we manage that contraction? Can we transition to aerospace and defence? Or are we just going to watch it happen? And that Whitehall decision in the next few weeks is going to happen whether we realise it or not. David Roberts, chairman of EvTech Group in Coventry, thank you very much indeed for joining us. Thank you. Thank you. Well, JLR wouldn't confirm the number of posts which will go, but it said it has to adapt to evolving global market conditions while targeting approximately£1.7 billion of savings over the next two years.

40:02And to achieve that, it said it had to further simplify its organisation and improve efficiency. Listening to that, still with me, Jesper Woodfrostrop, Chief Executive of the customer service outsourcing company Moneypenny, and Judith McKenzie, Partner and Head of Downing Fund Managers. Yes, but I saw you nodding along, actually, when David was talking about things like energy costs and the pressures on businesses. I mean, it is undeniably an issue that there's a lot of headwinds directing themselves at a lot of British industry. The government surely can't fix everything, can't subsidise everything or provide the tax breaks that will help every single sector to thrive?

40:42I think the government can create a great platform for businesses to invest and grow. At the energy point, I came to the UK in 1995 and actually looking at that story yesterday, I remembered it was so inexpensive to use energy in the UK, even for residential use, let alone sort of industrial, And how that's just fundamentally changed over the last 20 or 30 years is crazy. We need energy that is affordable to make things in the UK and continue to have our industrial sort of sector grow. And I think it is just too costly, too inflexible. We need stability for business growth. That's what our clients tell us.

41:28They want to invest. They want to grow. They want to make commitments. but things like minimum wage going up, national insurance going up, more regulation in hiring people. To our point earlier, like what decision do you go through before you sort of hire somebody? It's just hard. And the point before, let's speed up the time it takes from making a decision to react to the sea action. Well, let's talk about energy bills a bit more, actually, because we have been thinking, haven't we, about Britain's energy supply and its security heading into winter. There's been a lot of conversation, particularly towards the end of last week, about whether the government will soon approve the Jackdaw gas field off the coast of Aberdeen.

42:08Its owners say that they could start supplying gas this winter if it gets the go ahead this month. And on Friday, I spoke to the chief executive of the energy firm Centrica, which is, of course, the British gas owner, Chris O'Shea. He told me Jackdaw wouldn't bring down bills, but argued that producing more gas here could make Britain less reliant on imports. The UK imports over 50 % of its gas, so any addition to domestic gas will reduce our reliance on imported fossil fuels. So it's got to be good. It wouldn't lower the cost materially, but basic economics would tell you that if you've got a fixed demand for a product and you increase the supply, the price should move.

42:46But it wouldn't be a material movement in price in the UK. But remember that the government taxes North Sea oil and gas production at 78%. So whilst it may not move the UK consumer bills materially, it does give the government a lot of revenue and it's up to the government to choose what it does with that revenue. A jurist says that it could provide 6 % of the UK's energy supply at its peak. Environmental groups like Greenpeace, like Uplift, they say it's more like 2%. Is this a significant environmental cost with a fairly minor outcome at best for our energy security? I think we all want to reduce our reliance on fossil fuels but to the extent you have to burn fossil fuels then it's cleaner to the gas that you produce domestically in the UK is cleaner than the gas that you import with LNG.

43:30Now we own the UK and Europe's largest LNG terminal but when you produce that gas in the US or in Africa or Australia whatever it is you incur carbon emissions to turn that gas into liquid and then you incur carbon emissions when you transport that gas on a ship and then you incur carbon emissions when you effectively heat the gas back up to turn it back into a gas. So whilst when you burn the gas ultimately it's the same carbon emissions. The UK has capacity to store less than 10 % of the gas that our friends in Europe has. So France, Germany, the Netherlands, they can each store around 100 days.

44:03The UK has capacity to store 12 days of average or around 9 days of peak winter demand. Ruff, the gas storage facility that we own in the North Sea, provides half of that UK gas storage. And Ruff, we haven't injected any gas into storage for that over the summer because the summer prices have been at the same level as the winter prices or even higher. And the way the model used to work is you would buy it in the summer when it was cheaper you would put the gas into storage you would take it out in the winter and that would cover your operating costs and hopefully give you a bit of a profit but but the the gas price split between winter and summer now has has disappeared that has actually inverted so so the uk has very limited gas and storage europe also has the lowest levels of gas and storage for at least 13 14 years so so we are quite exposed now the question is and will we see difficulties, supply difficulties over the winter?

44:55And I'm not sure, but given that we import over 50 % of our gas, people talk about getting off the rollercoaster of international fossil fuel prices, which sometimes sounds a bit like hyperbole to me, but if you do want to get off that rollercoaster, it makes more sense to have gas in storage. And if we had Ruff full of gas, it's guaranteed that the price would be lower for consumers over the winter. So what do you need to get Ruff full of gas? So the UK, so rough is like a big battery. So we should ignore whether we use gas to heat homes. Gas is what we use to produce power when the wind doesn't blow and the sun doesn't shine.

45:28And during the winter, there's definitely less sun in the UK and often there's less wind. And so we need gas to generate electricity. And the UK has chosen what they call a cap and floor method, which basically your returns are capped. So there's a floor in your return. So there's a minimum return you can make. There's a cap on your return and that's guaranteed through regulation. That's the UK's chosen structure for long-duration energy storage. And all we're asking for is RUF to be included within that existing framework. So you want government support then to allow you to store more gas in RUF?

46:01Well, we want the government's chosen framework to provide gas, to provide energy security through long-duration energy storage, to simply be extended to RUF. We don't want any government money. We stand ready to invest£2 billion, create several thousand jobs. But Ruff made a£57 million operating profit in the first half of the year. Why on earth do you need state support then to use it, to fill it? Yeah, that was very much unexpected. The reason that we made the profit was simply that we're taking out gas, that we, I mean, indigenous gas effectively. Ruff's effect was originally a gas production field.

46:33And as we blow it down, as we take the remaining gas out in order to be responsible operators, we sell that gas. We made a profit on that gas. Had that gas been injected as storage and then withdrawn the same quantity of gas, we would have made a loss. So the profit that we made in the first half was very much unexpected. But it's not sustainable. So that was Chris O'Shea, the chief executive of Centrica, a department for energy security and net zero spokesperson that said, look, gas is sold on the international market. The price is not connected to our storage capacity, which was only 5 % of our supply last winter.

47:07and they said we remain open to discussing proposals on all gas storage sites as long as it provides value for money for taxpayers. Judith, we've heard though from so many businesses on Wake Up To Money this morning, more than even we usually do. And clearly energy costs are a big factor in how they're feeling and how they're spending. Do you think energy security factors into decisions over whether the UK is an attractive place to invest? Massively, yes. I think this is the biggest thing that investors are focusing on at the moment. So, if we can solve this conundrum, then actually, I think markets would do a lot better.

47:43There are some good companies on the market that are beginning to get invested in and provide solutions, but we need more of it. OK. Well, things that we also need more of, potentially more tickets for the biggest event of the year. It's nearly a thousand years old. It's 70 metres long. It's already generating two and a half million pounds in ticket sales. It is the Bayer Tapestry, proving to be one of the biggest cultural draws London has seen in years. Some visitors have been fortunate enough to get a preview. It is really good seeing it because it's such an immaculate piece of art. So fascinating and for it to be alive for this long, it's just amazing.

48:26It's so good. I love that. That's a great review, isn't it? For the rest of us, it goes on public display at the British Museum later this week, so from Thursday, and will be there until July next year. King Charles has hailed the unprecedented loan as the best possible symbol of the closeness between the UK and France. And it's helping businesses not just in London, but potentially nationwide. Alan Aklum is the owner and director of Aklum Coaches, which is a coach tour operator based in East Yorkshire. Alan, good morning. Alan, are you there? Yes, I'm here. Good morning. Good to have you. Good morning, you're right.

49:02You are somebody who managed to get your hands on some tickets. Yeah, luckily enough, our tour team was hot off the mark and saw this coming and got in there pretty quick. So, I mean, what kind of ticket supply do you have and what kind of demand? Yeah, so obviously with everything, you don't want to take too many tickets. So we've got a few hundred tickets to start with and the demand straight away wasn't instant. But then as soon as the news was coming and everything then came out, then they built it, then they went very quickly. And we then ended up with about 200 on the waiting list. And we're now waiting for the next lot of tickets to be released.

49:42And that's, I mean, you're a fair stretch from London. So this is people who are willing to travel that distance just to see the tapestry. Yeah, well, we'll be in and out of London every weekend, really, with different events, either concerts at Wembley or Mamma Mia at the O2. So this isn't sort of a one-off. This is happening all the time. And it's not just, I mean, the Bayer Tapestry then, that's just sort of the latest event. You do coaches for all sorts of large events. Yeah, we cover a lot of different events. I think about 2018, the Terracotta Warriors ended up over in Liverpool and that was good for our industry.

50:22And Harry Styles has been great for us this year. And then obviously last year, we was lucky enough to have some tickets for the Oasis concerts and things like that, those events that are good for our industry. I'm still bitter about Oasis, but I haven't even tried for Bayer Tapestry tickets yet. Is this something that you think will be ongoing demand? Do you expect that for as long as it's open, it's on display, people will want to go and see it? Or is this just sort of the first rush? No, I think this will be busy for the full time that it's on display. We would take as many tickets as possible to cover.

50:59Obviously, it looks like the demand will be there. What do you think it is that has sparked so much interest? I just think because of obviously the history of it the length of time since it's obviously been in this country. I think we are, especially in this area where people will travel to events and they will travel to these sort of things. We've been talking a lot about confidence in the economy and wake up to money this morning. Businesses kind of perhaps feeling the pressure and whether they feel able to recruit and yet you also then, you get events like this where people are willing to spend money and It's never cheap, is it, to get to London, to stay in a hotel, to get tickets to see anything, whether it's, you know, Mamma Mia or a gig or something like the Bayer Tapestry.

51:48And people are clearly still willing to spend on those special events. Yeah, it is tough out there, isn't it? I think everyone would agree that it's difficult. We've obviously had the fuel hikes this year. And you just have to keep, I guess, as a business, trying to find different ways to keep going and change your business. But when these things do come along, when your big concerts come along, your Harry Styles or your Oasis or Bay Tapestry comes along, I agree, people do seem to have the money for those things. And what kind of, you talked about summer and the busyness of summer, do you think that when people are maybe feeling the pinch a bit more or lacking spending confidence, do they staycation more?

52:30Do you see a boom or do they cut back? Yeah again I think the same I think with the troubles in the Middle East I think a lot of people maybe have stayed a bit more a bit more local this year and with the good weather the summer that we've had has encouraged people we do a lot of day trips and our day trip numbers are as high as they've ever been and I'm sure that is down to probably people staying at home and this great summer we've had Are you expecting to get to see the tapestry yourself or will you be very much in the office? We'll see I tend to only get to it. And if we've got some spare tickets, then we'll go.

53:04But if we can sell them, then we get them sold. It's very true, isn't it? The pressure of running a business like yours. Alan, thank you so much for being with us on Wake Up To Money. Thank you. Alan Ackland there, owner and director of Ackland Coaches, which has a waiting list of 200 to go and see the Bayer Tapestry. Really briefly, yes, but we'll squeeze you in. Is it something you're going to try and go and see? I should, shouldn't I? I feel like we all should. Yeah, I will. I will. I haven't even looked at it yet, but I understand you have to sit in the long line, sort of really devote time to do it.

53:36So, yes, I'll try. Yes. And I mean, it's clearly wonderful. It's inspiring those kids. Thank you so much. Thanks to everybody who's been part of Wake Up To Money this morning. Thank you, Jesper Fostrop, who's chief executive of Moneypenny. Thank you to Judith McKenzie from Downing Fund Managers. Thank you to you for all your messages. One more from Martin. paper first jobs paper round at 12 obvs working for my mom's catering company waiting tables pot washing in the local pub these are all classics aren't they thank you for your company that is it for wake up to money there's nothing like the american express platinum card find out your welcome offer after you apply which could be as high as 175 000 points learn more and find out your offer at american express.com slash explorer dash platinum terms apply self-directed investing trading, full-service wealth management, automated investing, financial planning, thematic investing, retirement planning.

54:34Phew. And to think, that's just a small taste of what Schwab offers. Because Schwab knows that when it comes to your finances, choice matters. No matter your goals, investing style, life stage or experience, Schwab has everything you need, all in one place, so you can invest your way. Visit schwab.com to learn more.

From the publisher

As Jaguar Land Rover looks to cut jobs, we hear from a supplier about what this means for the UK's car industry. Meanwhile, one of the UK's largest energy providers tells us what he thinks the controversial Jackdaw gas field will - or won't - do for our energy bills. And as the Bayeux Tapestry goes on display to the public this week - we'll hear from a tour operator who's managed to get his hands on some tickets.

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