Wind & Water

15 Jan 2026 · 52 min · 17 chapters

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Podcast Summary: Wake Up to Money - Episode: Wind & Water

Episode Overview Host: Will Bain Date: January 15, 2023 Description: This episode focuses on the recent government contracts for offshore wind projects, issues affecting South East Water, and the 25th anniversary of Wikipedia.

Key Topics Discussed

  1. Offshore Wind Projects
  2. Government Contracts: New offshore wind contracts awarded, capable of powering up to 12 million homes.
  3. Impact on Energy Mix: Discussion on how these contracts will affect the national energy mix and consumer bills.
  4. Investment Confidence: This auction round attracted significant investments, with a record number of projects bidding.
  5. Costs and Pricing: The government set a maximum price for projects, with strike prices significantly lower than traditional gas turbines (£91/MWh for wind vs. £147/MWh for gas).
  6. Future of Energy: Emphasis on the need for diverse energy sources to replace retiring gas and nuclear power.
  1. South East Water Issues
  2. Water Outages: Discussion on major water outages affecting homes and businesses in Kent and Sussex due to storms.
  3. Impact on Businesses: Steve Ward, owner of cafes in East Grinstead, shared experiences of losing significant income due to water disruptions.
  4. Communication Failures: Criticism of South East Water's communication regarding the outages, emphasizing the need for clearer messaging.
  5. Regulatory Review: Government's request for Ofwat to review South East Water’s licensing due to performance issues.
  1. Wikipedia Turns 25
  2. Founder Insights: Jimmy Wales discussed the platform's funding model and independence from large donors, ensuring intellectual freedom.
  3. Future Vision: Wales expressed concerns about rising censorship and the importance of maintaining Wikipedia’s community and neutrality.
  4. Cultural Impact: Recognition of Wikipedia as a valuable resource, transforming access to information.

Panel Insights

  • Shanti Kellerman (Co-Chief Investment Officer at Seven Investment Management)
  • Discussed market dynamics and the implications of offshore wind on investment trends.
  • Emphasized the importance of maintaining a diverse energy mix for economic growth.
  • Daniel Todaro (Founding Partner, Gecko Group)
  • Talked about the importance of communication and customer empathy in business crisis management.
  • Analyzed the impact of changing consumer behavior on casual dining, drawing parallels to TGI Fridays' challenges.

Key Takeaways

  • Energy Transition: The success of the offshore wind energy auction indicates a pivotal shift towards renewable energy, with cost implications for consumers and businesses.
  • Water Company Accountability: Ongoing issues with South East Water highlight the challenges in the water industry, including the need for improved management and customer communication.
  • Importance of Independent Information Sources: Wikipedia's model showcases the value of community funding and independence in providing reliable information in an era of misinformation.

Conclusion The episode provided a comprehensive overview of current developments in renewable energy, the struggles of essential service providers, and the significance of open-access knowledge platforms. It highlighted the interconnectedness of these topics and their implications for consumers and investors alike.

For further discussions and insights, listeners are encouraged to stay engaged via social media and the podcast's platforms.

Written by AI. May contain mistakes. Listen to the episode to check what was said.

Chapters

Tap a time to open that second in VO

Offshore Wind Projects Overview

0:45 to 2:41

Discussion about the recent offshore wind contracts and their impact on energy.

“Welcome to Wake Up To Money on Thursday, the 15th of January.”

Economic Insights on Wind Energy

2:41 to 4:58

Analysis of the implications of wind energy contracts on consumer bills and the energy mix.

“which still has those kinds of companies, but they're a much smaller percentage.”

Market Confidence and Investments

4:58 to 8:38

Exploration of current market conditions and the impact on investments and consumer confidence.

“I suppose for our perspective we've got to map out 26 and it's not going to be a race to the bottom.”

Marketing in a Cautious Economy

8:38 to 11:28

Examining changes in marketing strategies amidst economic uncertainty.

“but what they're signaling about what's going on with hiring, also kind of bellwether, canary, whatever you'd like to, whichever cliche you'd like to use, right?”

Recruitment Trends in Today's Market

11:28 to 14:06

Discussion on hiring practices and employee retention in the current job market.

“You go somewhere new, you've got a probation period before you get any of that.”

Overview of Allocation Round 7

14:06 to 17:28

Discover the significance of the latest clean electricity auction and its implications.

“The government's goal to deliver a clean electricity system by 2030 and it hopes this latest round of contracts will be a big step in that direction.”

Understanding Auction Mechanisms

17:28 to 21:05

Learn how the Contracts for a Difference scheme works and its importance.

“and also saying, you know, we should be more open-minded about the mix and using perhaps a bit more gas and things like that now that the prices of that are more stable than they were four or five years ago.”

Challenges of Energy Transition

21:05 to 23:09

Explore the complexities of energy mix and future energy security needs.

“But what's really critical is that we continue investing in supply chains and the grid, because usually that's what holds up delivery the most.”

Future of Offshore Wind and Storage

23:09 to 25:48

Examine the prospects for floating offshore wind and the importance of storage technologies.

“That's how you get that cheapest future system that I was mentioning earlier.”

The Challenges of Energy Infrastructure

28:00 to 29:10

Explore the necessary investments and innovations in energy as demand increases, especially with AI integration.

“I think the big challenge is you build it, but then we still have that challenge of getting all of it into the grid, managing what we're buying and when, and that's where there's a lot of investment needed.”
Show all 17 chapters

Debate on Substations and Data Centers

29:10 to 30:50

Discuss the public perception and debates surrounding energy infrastructure like substations and data centers.

“I mean, you know, it's that weird thing, isn't it?”

Southeast Water's Infrastructure Crisis

30:50 to 36:40

Investigate the current issues facing Southeast Water and the implications for businesses and consumers.

“but funding it and, of course, maintaining it.”

Challenges in the Water Industry

36:40 to 42:01

Analyze the common challenges in the water industry, including communication failures and financial difficulties.

“We've heard of gridlock, five mile queues.”

Challenges in Water Business Management

42:01 to 43:16

Explore the unique challenges and advantages of managing a water company.

“That should give people that run and own water companies incredible satisfaction and motivation.”

CEO Accountability and Visibility

43:17 to 45:00

Discuss the importance of CEO accountability and visibility during crises in the water sector.

“very unique sort of challenge and you need a specific set of people that are motivated and qualified to manage those.”

The Casual Dining Squeeze

45:01 to 47:18

Analyze the challenges faced by casual dining establishments like TGI Fridays.

“And where are they talking to their customer base?”

Wikipedia's Future and Censorship Concerns

47:19 to 50:26

Hear about Wikipedia's growth, funding, and concerns regarding censorship.

“as somewhere people go, and we see it in retail too, right, that it's not cool or a place that you want to be seen to go.”
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Transcript

Automatic transcript. May contain errors.

0:00Wake Up To Money from BBC 5 Live. Hello, morning. Welcome to Wake Up To Money. The government has awarded contracts for new offshore wind projects capable of powering up to 12 million homes. We'll look at what all this means for the make-up of the national energy mix and what direction costs for companies and us consumers might be heading in. Also on the programme this morning, we will chat about homes and businesses across Kent and Sussex still suffering from major water outages. We'll be speaking to a business that's been affected this week. and Wikipedia turns 25 today. Once regarded of something not to be relied upon, does the current information environment, or lack thereof, perhaps shine a bit of a different light on the internet mainstay?

0:44Wake Up To Money with Will Bain. Hello, morning. Welcome to Wake Up To Money on Thursday, the 15th of January. Just gone five o 'clock in the morning. We're with you this morning. Great to have your company back on the programme. Yes, we're going to be talking through what was an interesting round of allocations for offshore wind projects. You might remember we talked about this a lot on the programme a couple of rounds back where no one bid to build these new offshore wind platforms. A record amount yesterday, but what does that mean in terms of our bills and our mix and how do we get that energy onto the grid?

1:18We will be chatting about that as we move through the programme. We'll be hearing about the kind of still ongoing problems with southeast water as well. And yes, Wikipedia at 25. famously of course decided not to make money although it does ask for donations now so we'll talk about how it's managed to survive really I suppose without turning to a fee as it moves through as well so if you'd like to get in touch with us about that or anything else you hear throughout the program this morning 85058 is the text number to join our conversation it's 08085 909693 on the whatsapp with us for the next hour as well Shanti Kellerman co-chief investment officer at Seven Investment Management back with us on the programme.

2:00Shanti, morning. Great to have you back on the programme. Thanks. Good morning. Another high for the FTSE yesterday. Is that one of these cases where once it gets the sort of records, you keep breaking records or is there something more interesting going on? Yeah, so I don't think it's anything to be worried about because, yeah, in the long run, you need to keep hitting all-time highs to get long-term returns. I think what's driven it a lot this year is There's a lot in areas like defence, which has had a good start to the year, given some of the events in Iran. You also have things like the mining sector, metals.

2:36Those have had a strong start to the year. And then also like banks have done fairly well. And so those are areas where the UK market has a lot more exposure to those indices than something like the US market, which still has those kinds of companies, but they're a much smaller percentage. Yeah. And we were talking about this earlier in the week as well. things like metals too lots of miners on the footsie 100 for example yes so you're you know your big companies like rio tinto or anglo-american but then there's also some of these smaller ones like fresnillo things that are involved in the gold market um and they've you know there's a lot of you know the gold and silver prices we've talked about on the program but also things like copper have started to do really well and that's you know it shows when there's a lot of demand for those medals it shows the economy's doing well um so i yeah it's a it's a good start to the year i don't think we should be worried about all-time highs that's interesting though isn't it because we talked lots about confidence in actually in the in the programs we had on the on before christmas and around christmas new year as well you know consumer confidence business confidence but actually things like seeing the footsie 100 at all times highs we we do sort of shrug those off sometimes actually and that that is the other side of the picture a little bit isn't it yeah sometimes things aren't as bad as we think um there is that element of the the footsie 100 is a very international index so it doesn't necessarily reflect you know exactly the the uk economy um but it does still make up a good portion of people's investments you know so if they're looking at their investments and seeing that i think it can give that that positive confidence boost and then it's also the uk is a market that you know it had some periods where it didn't perform as well now the areas that that market is supposed to are in the spotlight and it's doing better so let's yeah let's be happy let's not constantly beat it up um well let's see how the confidence is out there for the other half of our panel this morning because daniel is alongside shanti for the next era as well here on the program daniel the founding partner and managing director of the marketing agency gecko group morning again daniel great to have you back on the programme.

4:45Good morning Will, good to be back. Where is your confidence level then at the moment, perhaps personally and professionally? Well we're only two weeks into this year so I remain optimistic. It's you know it started off win one lose one, it's just the way it goes but I suppose for our perspective we've got to map out 26 and it's not going to be a race to the bottom. You know for me it's about value over volume so that's what we'll be looking at across the business. Well let's start exactly there, why don't you explain that out, win one lose one. What do you mean? Well, competitive tenders happen regularly within our industry.

5:18It's just one of those things in advertising and marketing, etc. People go out to tender and move agencies and you retain and sometimes you lose them. And we've started the year winning and losing one. People always think that, often say, sorry, that marketing, good kind of barometer for what's going on in the kind of wider economy, right? because it's often with companies the first thing, the first budget that kind of comes under pressure in tough times, for example. So what are you seeing to kick off the year? And obviously you're looking further ahead than that as well. So talk us through perhaps your first half of the year.

5:54I think what we're beginning to see is actually there will be a cut and I know that there will be some announcements in the bellwether that would be, I think, land today at some point. But, you know, what we're seeing is cuts within some of the marketing spends in particular disciplines like sales promotion. and it's probably about you know where brands can do direct to consumer so they don't need to do that marketing spend that they perhaps you you know were doing earlier but also as well it's about confidence people want to trust in a brand and again i think when you kind of continuously run promotions you do value the brand and therefore people lose confidence in your brand it is very much about looking at the consumer and where the consumer's minds up and they are cautious they are cautious and everyone is cautious when you start the year they forget you know people are going to have to wait several weeks till they get paid again and you know Christmas was probably quite expensive this year let's come to the consumers in a moment just one more on what you were saying there as well Daniel because that's interesting too so the I guess the um the tightness then what do you kind of put that down to the business kind of tightness and has that been shifted by when you're talking about that direct to consumer offer is that all I mean some of that AI as well.

7:07Yeah, absolutely. I mean, we know brands that have jettisoned a couple of agencies because they've realised that they could do things themselves internally on AI at their desktop within hours as opposed to weeks. And we're beginning to see that trend kind of trickle in now in briefs and what they want you to do and what they're prepared to do in-house. But it's also as well that element whereby the margins are so tight, not only on the products and the uncertainty about, you know, selling your products and the margin that you make on it, that the knock-on effect of agencies is that the margin is impacted on what you do.

7:39And, you know, it costs money. It costs more money every single year. And here we are, what, three, four months out from a national living wage increase, which we're all kind of gearing up for. And people are beginning to realise, actually, this year maybe won't be as stellar as perhaps they thought. And what has all that meant specifically for you guys at Gecko? As I said, it's value over volume. I think what we need to look at is really at the clients that we know will add to our bottom line to continue being a sustainable business, a business that can manage and motivate and develop the talent that we have within our group rather than constantly be looking at ways in which we can cut cost.

8:19Shanti, interesting hearing Daniel talk about marketing. The other one that we've seen in your world and kind of stock market listed companies this week has been recruiters as well, hasn't it? We've got the last of the really big ones. Robert Walters is a little bit later on this morning. but Hayes and Page Group and what they're kind of signaling about what's going on about, I know in very specific kind of sectors for those companies, but what they're signaling about what's going on with hiring, also kind of bellwether, canary, whatever you'd like to, whichever cliche you'd like to use, right?

8:50Yeah, so there's the, you know, you've seen in the press, the low hire, no fire is kind of the tagline of there aren't really massive amounts of redundancies at the same time hiring is a bit cautious. I think you'd hope a little bit of that will dissipate since we got through the budget and all that year. But then there's also the element of, you know, can we do things more efficiently with AI, you know, so therefore we don't need to hire new people. I think that's something you'll continue to see. And, you know, for a lot of businesses, staff is one of the biggest costs. So you'll naturally be very cautious about when you add more costs and really want to make sure it's delivering good value for you when you do.

9:30Daniel, what are you seeing in that kind of space? Absolutely. I mean, your staff are your most valuable asset. And to recruit talent is, you know, how you create great work for your brands. But talent costs money. And the ultimate thing, as I said earlier, is that, you know, you want to manage and motivate a team that are happy in what they do and are producing great work. And in order to do that, it costs money. So it has become, you know, you have to balance. Do I, you know, recruit five heads or do I make it three and put more money into those roles that I'm recruiting for? Yeah. And how do you get that balance right?

10:04And also, I presume, within that mix to Daniel to what you're talking about as well is investing, investing in tech and getting into that, too. Investing in tech, but also training people on how to use that technology to the best of their ability, but also as well to be able to produce the great work that we're doing out there. Everything costs money. Everything absolutely costs money. And, you know, everyone that's listening today knows that there is nothing for free. What are you seeing then? How are you sort of making that balance then? Are you going for that? A little bit like what you were saying before with the pitches you're making, quality over quantity.

10:37Is that what you're going for in terms of staffing as well? Perhaps paying people a little bit more, but making sure you get absolutely the right person, the person you really want? Yeah, I think it's that rationalisation of understanding the workload and the capability amongst the people that are being able or expected to output that amount of work within those timescales. So, you know, you really have to balance it because it does make a massive, massive difference. You know, one head and heads cost money. There are statutory regulations that you need to pay, PAYE and all that other kind of great stuff.

11:10So, you know, the costs cut deeper and deeper. and this goes back to my point about value over volume in that we want to make sure that we're a sustainable business and if we just recruit heads for the sake of recruiting to fulfil a brief and we make no money, then what is the value for us? And Shanti, just on the opposite side of the recruiting picture, if you like, as well, I can't remember if it was Hayes or Page, but one of the two of them in there, Financial Results, had this very interesting section about sort of employees' reticence to move, almost to kind of sort of better the devil, you know, right, because of, I'm guessing, again, what, economic confidence and thinking, you know what, I don't want to start a new job in this current environment.

11:54Yeah, so there's always a bit of risk when you move because, you know, for example, if you've been somewhere, you know, three years, five years, you might have all the protections around things like redundancy and stuff like that. You go somewhere new, you've got a probation period before you get any of that. You might not get all your benefits like medical or maternity leave until you've been there a certain amount of time. And you never, you know, as much as you might interview somewhere, do your research, you never really know what something's like until you're in there. I think similarly, companies kind of learned, you know, we had a really high amount of turnover during COVID.

12:26And the cost to kind of get someone up to speed is really high. You know, it's training. And so in some cases, you know, even if you might have to pay someone a bit more, it's actually cheaper to do that and keep them than go through all the costs of hiring and retraining. Are you seeing that, Daniel, the sort of importance of retaining people as well as, you know, finding good new ones to add to the team? Yeah, always. We've always are, you know, in particular myself, we've always valued the people that work and choose to work for me. I'm very honoured that they choose to work for us. So therefore I need to value what they do and how they do it.

12:59So I think there is a real importance on that. But people's propensity to move, I think, has got a little bit slower. You know, to the point that was made earlier in lockdown, it went a bit, you know, haywire. It has calmed down since then. So we are seeing people actually stay within roles for a little bit longer than perhaps they would do or would have done in the last couple of years. By how much? I think, you know, we're looking at that point where 18 to 24 months, you know, used to be that breaking point. It's probably add another year onto that. and we're seeing people stay in those roles within three years and perhaps looking for that next challenge thereafter.

13:33Really interesting. Well, what are you guys seeing out there? Whether you're job hunting, you know someone who's job hunting, whether you're recruiting for your company at the moment, 85058. Let us know what you're seeing out there. Really interested to hear what the kind of mood is right around the country or 0808599693 is the WhatsApp if you'd prefer to get in touch that way as well. Now yes sir, the government announced it's awarded new offshore wind contracts capable of powering around 12 million homes following its latest renewable energy auction. It's also known as Allocation Round 7. The government's goal to deliver a clean electricity system by 2030 and it hopes this latest round of contracts will be a big step in that direction.

14:16Anna Moosa joins us on the programme and is the Executive Director of Policy at Renewable UK. Anna, morning. Good morning. I had some very enthusiastic people on the BBC yesterday from the energy sector about all of this. Did you share that enthusiasm about this latest round? Indeed. There was a real sense of optimism following yesterday's announcement. It's really important to note that this is the biggest round that we've seen in the UK, with 8.4 gigawatts of new capacity being cleared, but also the biggest round in Europe. So a real vote of confidence in the UK market and also the capability that we have to attract new investment in this industry.

14:56That's critical for energy security and for lowering our bills. Take us back a little bit then as well, because although I've read it out in one line there, it seems often when we come to this story, fiendishly complicated how this works and the strike price within it. Just explain to people, one, how this auction works, and then two, why it's kind of important to the companies. Yeah, so the reason why the UK market is so attractive, and by the way, to date, we've had about£77 billion of investment coming into energy infrastructure, is because of this Contracts for a Difference scheme, where effectively you have an auction every year.

15:38every company competes with their projects and the lowest cost projects win a contract that guarantee their price over the course of 20 years. Now, it's really important to remember that this price doesn't cover just cost of new generation. That's often a mistake that we see being made. It's the cost of building the infrastructure as well. So what we've seen with the strike prices announced yesterday, it's really competitive prices if you compare the£91 per megawatt hour with the cost of building, let's say, a new gas turbine, which is estimated by the government currently at about£147 per megawatt hour.

16:17What's really important to note is that auction dynamics really work because every year government sets a maximum price that it's prepared to pay for these projects. And because of the level of competition that we've seen this year, with over 24 gigawatts competing, we've seen the strike prices coming down below 20 % below that cap. So really good news. There is scepticism about that, about how useful that continuation, I guess, of using that strike price is, isn't it? And not necessarily from people who are particular enemies or political enemies of the industry or the move to renewables. Dieter Helm, professor at Oxford University, been a government advisor for various governments over a long period of time about the green transition, hasn't he?

17:06Saying, in his opinion, this price, while sensible in the, you know, trying to draw people into to invest in in the initial years to get this sort of kicked off the ground is now, in his opinion, locking in higher energy prices and that people, us listening, are being locked into kind of higher bills, paying kind of legacy costs, especially as the kind of cost of building these things gets cheaper and also saying, you know, we should be more open-minded about the mix and using perhaps a bit more gas and things like that now that the prices of that are more stable than they were four or five years ago.

17:44Just take those in turn, Anna. Sure. I actually haven't heard many people disputing that we need an energy mix. That is indeed right. But if you think about how that's going to look like in the 2030s. So you've got capacity that we already have on the system retiring. If you think about the gas and the nuclear that's going to come off the system in the 2030s, that's well over 15 gigawatts that's going to come off the system. So we need something to plug that gap at a time when we know that demand is set to be rising. And now what is the cheapest and what is the quickest way to plug that gap? Offshore wind is the quickest one to build because in gas as well, we've seen that supply chains are really constrained.

18:24Globally, there's a huge amount of demand. And if getting a new gas turbine a few years ago meant that you had to wait about three years, now you had to wait about six or seven years. So it's not as quick. Now, on the point around cost, again, if you compare build of new infrastructure, new offshore wind, as we've seen yesterday, costs£91 per megawatt hour. New nuclear, Hinkley Sea, has a strike price of£124 per megawatt hour and new gas,£147 per megawatt hour. So it is by far the cheapest option. And in addition to that, studies across Europe have shown that a renewables dominated system is the cheapest one bar none.

19:07Now, of course, we need to keep investing in grid capacity and in flexibility and long duration storage. But that study showing that the renewable system is the cheapest one already takes into account those figures. So, of course, we need an energy mix. No one's disputing that. But if we think about our energy security and what we need to bring online to keep meeting demand, offshore wind is the cheapest and the quickest way to do it. And I think comparing current cost of gas with cost of new offshore wind is a bit like comparing what you might be paying monthly on rent versus the monthly payments that you might be making for building a brand new house.

19:45what the prices that we're seeing for gas that is generating today in the wholesale market that is a price for an asset that has already been built and is already generating and will sell you at very different costs what it was really called last week the prices went a bit higher whereas with the prices for new offshore wind you're seeing the price of getting the asset built and once that's done the fuel costs are zero and the operational costs are very low so again a really good investment but we we need to consider that fair comparison between new assets not new versus existing assets and what about time frames and deliverability anna i mean we're talking about this with rail yesterday on the program so i'm just looking at the front page of the times is business section today we will miss 2030 clean power target rwe cast out on milliband's energy goal so this was um the german company rwe one of the big wind turbine uh manufacturers they got some of these contracts yesterday they're saying um not expect all of its projects to start up in time to meet this 2030 goal is pace and kind of deliverability still some of the questions here so that's obviously really critical um if you could have all of these projects being ready by 2030 or or thereabouts so um yeah not even if not exactly bang on 2030 uh not very far very late after.

21:07But what's really critical is that we continue investing in supply chains and the grid, because usually that's what holds up delivery the most. So with supply chains, we know that for, again, for every infrastructure and for offshore wind as well, right across Europe, we see surging demand and supply chains that are yet to catch up. It's another reason why the auction yesterday is really important, because we have capital that's willing to be deployed in new UK supply chains, building on the over 150 factories that we already have. But what we hear from our members in the supply chain sectors is they need to have clarity on that pipeline and on future demand.

21:46And it's really important that AR7 yesterday has provided that. And we're hoping to see a steady drumbeat with the next allocation round. Likewise with GRID, this government and the previous one has committed and understood the need for building more transmission capacity. Again, I will remind everyone this is not just for renewables. It's for the wider economy because we're electrifying and our grid is quite old and we need more transmission capacity. That is proceeding at pace, but we definitely need to keep the momentum and make sure that we build all of those assets together. In addition to long duration storage, flexibility to enable us to make the best use of this new technology that we're deploying.

22:26And just as part of that, Anna, because Keith's texting while you've been chatting this morning, just asking in particular about battery storage and lack thereof. Yes. So there is actually quite a significant pipeline of battery storage and other storage technologies which are ready to be deployed. We absolutely need to have these built because they're going to reduce the cost of the future system. So, you know, we've seen with government, if there is a laser focus on getting technologies to market, on driving costs down and getting good value for money, it can be done. We've seen that yesterday with offshore wind.

23:02We need that same laser focus with those storage technologies and likewise with flexibility, with demand flexibility as well. That's how you get that cheapest future system that I was mentioning earlier. You need all these tools, not just generation. and if you've got a question by the way as well of course 85058 is the text number to do as keith did and get that into our panel this morning quick final one and as i was looking through the numbers yesterday as they they came out floating offshore wind which has been this area that people have put a lot of stock behind right as something where you can move it around and sort of chase the wind a little bit the strike price for the two projects that were in there were astronomical compared to the fixed ones the 90 pound figure that you gave i mean it was it was basically triple it wasn't it as well i mean does that sort of scupper that actually in the hopes for that area if you've got it at 200 odd pounds as the as the price of energy that those particular bits of technology are going to produce so uh yes indeed the price is higher for floating offshore wind which is entirely normal and what uh what we would expect the reason for that is because this is uh this is a newer technology.

24:13It's a technology that's being deployed in much more difficult conditions. The idea behind floating offshore wind, as you said, is you're deploying it much further out at sea, and it's enabling you to build further out and also export that technology. Now, the UK is really lucky to have a pretty shallow seabed where we've built a lot of those fixed bottom offshore wind farms. But if we are to build another geography, build further out at sea, we definitely need floating wind. But because of the technological complexity, because it's a fairly new technology to financiers, we do see those higher strike prices, much like we've seen with fixed bottom offshore wind in allocation round one.

24:50So, you know, in about 2014, when we started allocating these contracts, offshore wind was expensive. It came down the cost curve. That's exactly what we like to see with floating wind. And bear in mind, actually, you cited those strike prices, which, yes, they are higher, but at the same time, much less capacity has been awarded. So we have 8.24 gigawatts of fixed bottom offshore wind and only 192 megawatts for floating wind. So the total spend is not going to be huge. But it's really important to continue deploying different projects for floating offshore wind, because that's what's going to enable us to get financiers comfortable with that technology and also get the technical know-how so we can start cutting costs.

25:34we've been really excited to see excited to see those projects in uh different geographies and in wales as well you need to deploy in different conditions so you can cut those costs as quickly as possible and i thanks so much for your time this morning and i'm the executive director of policy at renewables uk we'll get the thoughts of our panel on that in the second half of the program where we're also going to be uh chatting through what's going on with southeast water and the latest there as well and also the future for tgi friday has been a bit of a staple hasn't it of various shopping centres around the UK.

26:03A company in trouble. We'll be chatting about that too in the second half of Wake Up to Money. Wake Up to Money with Will Bain. Morning, welcome back to Wake Up to Money on Thursday the 15th of January where our panel this morning are Shanti Kellerman, the Co-Chief Investment Officer at Seven Investment Management and Daniel Todaro, the Founding Partner and Managing Director of the marketing agency Gecko Group. Your text coming in on what we were chatting about there about the new offshore wind projects at one in the government auction yesterday. Alan in Gifnick been in touch saying, as a 60-something homeowner, I want jam today for my energy costs and less interested or motivated by jam tomorrow.

26:44Daniel, that basically, in a nutshell, sums up the debate around all this, doesn't it? I mean, it's good for the future and, you know, 7 ,000 jobs predicted to be created out this and you know a boost to local economies etc but it's about the bills that we're paying today and how we bring that down the reality is is that this this you know I think it's about half wasn't it that they were going to shut down in nuclear etc by 2030 the reality is that probably won't happen it will get downgraded to maybe a third or a quarter of that that usage by that date but you know it's progress and it's a good thing that this is happening and I think it's a good thing for everybody that this is happening now and that they can expedite it as soon as they can it takes a long time to build this kind of stuff.

27:29Shanti saw a lot of frustration on social media yesterday for example from normally pretty sober minded people about just this fixation on one bit of energy or another so yesterday you know the government trumpeting all of this with wind we did hear that view a little bit about the importance of an energy mix but a real kind of frustration that almost sort of dragged from one shiny thing to another it's going to be nuclear as uh as daniel was saying it's going to be wind rather than focusing on trying to sort of untap the wider kind of range yeah i think we we want it all um but you know having low energy or low commodity prices is a huge tailwind for economic growth because you know it lowers our you know our heating bills it lowers business costs for those that are in manufacturing so i think you want a diverse mix because some things will get more expensive and be cheaper and it protects you from things like what happened in 2022.

28:25I think the big challenge is you build it, but then we still have that challenge of getting all of it into the grid, managing what we're buying and when, and that's where there's a lot of investment needed. And if you think about the stuff that's coming with AI and all the data centers, we're going to need more energy to manage that. So So I think you have to think ahead and I think you've got to be bringing new things online, you know, in nuclear and in wind and make sure you have all the gas links and things like that as well. Daniel, that's a really interesting point, isn't it? One, the kind of the greater need for all of this stuff, particularly as we use more AI.

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29:02but then two actually the sort of battle has been won it feels like a little bit over turbines themselves that don't seem to get quite the same pushback as maybe you did 10 15 years ago about them as physical structures in places but what you do see a lot more of a huge debate about these massive substations that are perhaps needed the pylons that of course have got to run them from you know these are by their nature in pretty obscure bits of the country to get them to uh to big cities to where we need the power to be used. Those seem to be battles ahead. Yeah, massively so. I mean, you know, it's that weird thing, isn't it?

29:40In that almost, you know, in the 60s, we paved over the country to build and build and build. It almost feels like we're just going to be living amongst data centres that need to be powered somehow, you know, because we're so reliant on technology. But I think maybe it's down to re-educational usage and how we use it. So I think that's a big part of this kind of mix. And perhaps the government aren't looking at, we need to be a little bit more savvy about how we utilise our energy. Although, Zoe Kleinman, our technology editor, has got a great piece on the BBC website about data centres getting smaller, potentially, which I would tell you to go and have a little look at.

30:12I will. She went to go and see someone who had one under their desk or something crazy like that. No. I was talking to someone about one in their shed. Yeah, like, smaller, better. Have you heard about this, Shanti, as well, these sort of smaller micro kind of places and having them all over the place? Yeah, I mean, that's kind of a similar idea to the miniature nuclear reactors. You're actually getting a huge amount of capital investment. And it's, yeah, it would be more efficient, probably a bit of a ways off to really get there. But that's the kind of innovation we need. As both the guys have said, building out that infrastructure, the challenge, not just from a sort of PR perspective, I suppose, winning us over to having it around us, but funding it and, of course, maintaining it.

30:55And no greater case study than that at the moment, than what is going on with the water industry. We've heard endlessly about the problems with Thames water here on the programme. We've heard about the issues with sewage leaks around the country from other water companies as well. And then now, Southeast Water, the latest, to be having something of a nightmare with its infrastructure at the moment. The company said it will fully cooperate with any investigation into its performance after the government announced it had asked Ofwat, the water regulator, to review the company's licence. It's a very unusual step for a Secretary of State to take to ask Ofwat, the regulator, to look at the licence conditions for this company to see if they have breached those licence conditions and that means they're licensed to operate as a water company and the reason I'm doing that is because they are the worst performing water company in the country when it comes to water supply interruptions.

31:49That was the Environment Minister Emma Reynolds speaking to BBC Radio Kent there. Kent, of course, one of those areas affected along with Sussex as well. The disruption started at the weekend. The company, South East Water, sorry, that is, has blamed Storm Goretti and said that six and a half thousand customers in Tunbridge Wells in Kent will have their supply shut off before service resumes a little bit later on this week. In the meantime, many of the affected businesses have been forced to shut up shop we're going to hear from one of those in a moment as well but also mike keel is with us the chief executive of the consumer council for water and as i say steve ward owner of three cafes in east grinstead uh all been hit by outages this week um join shanti and daniel on the program as well for the next few minutes too morning to you both morning steve good morning what's the situation at the moment then with your business is?

32:41We're all back on now at the moment. We're not confident it's going to stay on. Is at the moment doing a bit of work in that sentence? Yes, absolutely. When did you first lose water? So one of the cafes we lost on Friday evening, although we didn't realise until we came into Oaken on Saturday morning. And that one's been off since Friday evening. Came back on yesterday about midday. The other two we lost on Saturday evening and we had to host both those all day Sunday. I was just going to ask you exactly that. What's that meant in terms of business and operating and take home I guess pay? I reckon we've probably lost somewhere in the region of£9 ,000 to£10 ,000 in total.

33:30Mike, give us the wider picture across the whole area. Morning to you as well. What's the latest from the company for the whole kind of area region. Yeah, morning, Will. And obviously, it's horrible to hear what Steve is saying, but obviously, I'm not surprised given the situation. I mean, the latest is it's still not good. Some people have seen their supplies restored, which is obviously will be welcome for those individuals. And some of the areas that had big impacts, like East Grinstead and Mooster back on then. But obviously, the epicentre of this appears to be Tunbridge Wells. and the bad news came through yesterday that late yesterday that supplies won't be restored until Friday and that's not great because that's now a week on top of what happened in December.

34:22So there was a big outage end of November, early December where Tunbridge Wells lost supply and then had a boil water notice and that lasted for two weeks. So this is a double whammy for businesses in Tunbridge Wells and householders in Tunbridge Wells too who are just simply fed up with the performance of the water company. Yeah, and Mike, I'm looking at the latest statement that we got late last night, our team from South East Water talking about still thousands of homes in Tunbridge Wells impacted as well, right? And the drinking water storage tanks, it says here, dropping below the level, boosters can run.

34:56What does that mean? Yeah, I mean, this is one of the issues. Communications need to be easy for anyone to understand. It shouldn't be written by engineers for engineers to understand. And you've seen throughout these incidents, it's actually been really terrible communications. And the company, interestingly, is very quick to blame all these other factors on why these things have happened. But some of the things that are in their control, like can you communicate clearly? Have you set up bold water stations in sensible places? They haven't done well. I mean, basically, parts of Tunbridge Wells need a pump to pump the water to their homes and businesses.

35:31Those pumps haven't really worked. Well, haven't worked. They've been tripping on and off. And that's why you've seen a situation in Tunbridge Wells where people are getting more water in the morning and then it's going off in the afternoon as the pumps are struggling with a reservoir that is not full enough. So that's the situation you've got. I was going to say, the factors the company's pointing to, that one of them then, the reservoir storage mic, one of the others, as to why this is taking so long to sort out. Well, how long have we got? I mean, that's one thing Taisies Water appear to be excellent at, which is blaming lots of other people.

36:03So they've obviously blamed Storm Garetti. They've blamed the cold weather. In the summer when there were supplies off, they blamed the hot weather. They've blamed their network, which is odd to blame their network because isn't that theirs? So that's their responsibility. They've blamed the regulator. There's been some hints that they're blaming Southern Water for not giving them enough supplies across borders where their patches match the other companies. So the list is very long and I'd like to see them take more responsibility for the things they can control. and as I said they've been very poor at keeping people informed on what's going on.

36:36They've also been really poor at some of the things like locations of bottled water stations. We've heard of gridlock, five mile queues. It's not good at all and we'd just like to see that company just needs to massively step up and improve their game because people in the city that are served by Southeast Water are rightly questioning what on earth are they getting for their money when they're paying their bill. Steve on that communication point how much communication have you guys had? None at all there was a website for South East Water giving an update which was poor at best all it kept saying was your water is back on tomorrow and then every day your water is back on tomorrow again so they were just copying and pasting the previous updates which was very poor and presumably that makes it impossible for you to kind of communicate to your teams about, you know, whether you need them in the cafes and all that kind of stuff as well.

37:30Absolutely, yeah. Just while Steve's line seems to have given up the ghost a little bit there as well, hopefully not an omen for what goes on with his water down the track as well. Shanti, can you take us back a couple of steps a little bit here as well? Because I mentioned right at the top, didn't I? By no means is Southeast Water the only one of our water companies and lots of them stock market listed that's in trouble at the moment. Is there a commonality as to why all of them are in the kind of sort of financial state that they are? I think it costs a lot. It's a thing where you have to do a lot of maintenance.

38:11And we all know there's kind of a bias to new shiny things rather than maintaining what we've got. And I think a lot of it's underinvestment in maintaining all of that infrastructure and kind of thinking ahead to what are going to be the new demands. It's a challenging sector to operate because it's one of those ones where it's kind of all downside and no upside. You know, we all expect water every day as we should, but there's no bonus or upside to, you know, you have water, you don't. It's very binary. Yeah, it's also, I suppose, in an investment term as well as a result. It's regular. You know you're going to get it because everybody, investment that is, sorry, return on investment because everybody has to have it.

38:56But it's not splashy. It's not technology. You know, it doesn't go up and down. It's not going to get you enormous wins from if we're talking a pure investment perspective here. Yeah, absolutely. And so that might, you know, it makes it maybe a bit more challenging to raise the capital you need or, you know, even to maintain those costs because it's very hard to raise the price as well and very sensitive. So, you know, I think it's a tough industry to operate in, but it's one where we need to do the capital investment to make sure it'll run. And it's one where I don't think the government wants to take over it.

39:33It's a very difficult sector to be in. Well, let's get Mike's view on that in just a moment as well. But Daniel, just as a business owner, as a leader, just watching on here from the outside, the comms that Mike and Steve have talked about. I mean, is that the key as a business leader when something goes wrong? Clarity and communication. Yeah, I mean, the language is marketing, you know, and the language that you use and the tone. There's zero empathy in what you're hearing coming through from this company to their customer base. In the comms that are coming out, and as your last caller said that runs the business, you know, the cut and paste approach.

40:06Someone really does need to take them in hand in this because, you know, if they got the consumer feeling a little bit empathetic towards them as well because they felt like they were being listened to and cared about, then maybe this problem would be easier to bear across the board. You know, this is affecting what two, well, you know, they're a much smaller company than they are of Thames Water and they've got a much smaller customer base, but it's still impacting on so many businesses and big concentrations of towns. You know, Tunbridge Wells is a big town. It's not a tiny town that needs to function.

40:37but they are really taking the wrong approach here in how they need to be talking in an empathetic manner to their customer. It's a really weird thing, though, because I don't understand why the government haven't stepped in. They can privatise or take over a train line, but why isn't water a not-for-profit? It doesn't need to be nationalised, but it really shouldn't be something that is left to chance. Here we've got an Australian and Canadian investors and then a pension fund that own this company. It's clearly being driven into the ground because it's all about profitability. Well, Mike, come in on that because Kieran in Belfast, as Daniel was speaking there, is also texting asking pretty much exactly that.

41:12Privatisation as water has been a disaster, Kieran says. Taxation should pay for water infrastructure. Yeah, I mean, this is something we hear a lot. Yes, we've certainly talked to you about it before as well. Yeah, and, you know, change of ownership is no silver bullet and you don't have to look far for evidence to show that it's not a silver bullet. You just look at Northern Ireland. Northern Ireland, it's public ownership. You can see countless stories of complaints that it's being starved of investment because if it wasn't public ownership, then you're competing against schools and hospitals and other things and health.

41:48So, you know, it's not a silver bullet. We want to make sure we do have the right owners, though. And Shanti brought up a point about it's very challenging, but you can turn that entire argument around. You know, it is a privilege to supply an essential service. That should give people that run and own water companies incredible satisfaction and motivation. And the other thing about the challenge, and there's only a downside, I would argue that I don't think that's entirely true because they don't have to compete for their customers. They don't have to fight for their customers. Anyone who runs businesses knows what's one of the hardest things, getting money, winning your customers, retaining those customers.

42:19They don't need to do that if you're running a water business. So I don't think it's true to say there's all downsides. Certain aspects are far easier than running a regular non-monopoly business. I suppose Shanti it's just paying out though isn't it all the time you get that flat return as we were saying but no spikes and you're you're paying out and firefighting for for stuff that perhaps you didn't control in the in the past yeah I mean you're not you're not going to have a quarter where your your revenue doubles and all of a sudden you've got more to invest and you can you can cut cut off some of those problems quickly yeah but you're right it is a very it's an operational business you're you're it's not a marketing business you're not you know bidding on contracts um it's it's very different challenges um and so yeah the monopoly argument you know it's on the one hand yes you have your customers but then it's also incredibly regulated so you're maybe dealing with the government a lot more than you would in other industries so very unique sort of challenge and you need a specific set of people that are motivated and qualified to manage those.

43:27I want to round us out with Steve in a moment but Mike I think your best place to field this text from Darren as well Darren saying morning well whenever the war there is a water issue we never hear from the CEO of the water companies or off what water companies in the UK are a joke they just charge more every year and never hit any targets. Accountability we've had you on the program talking about that before as well Mike and and the fangs perhaps that the the regulator off what does or doesn't have? Where are we with the kind of changes to what the regulator can and can't do? Well, we've seen, and you played a clip of Emma Reynolds, the Environment Secretary, calling the regulator to look at the licensure, I think is a really good call because that was actually something we were asking for on Monday to look at whether they'd reach licence condition because that would potentially give the regulator more tools to then take action.

44:14But I do want to pick up again on that point on visibility because one of the things we've talked about is CEOs' salaries, right? And how can they justify it? And they are eye-watering amounts in some cases. And one of the things that should be expected of people that run businesses is to step up and lean in when there's problems. And what we're not seeing is that happening. We're seeing the leadership going into hiding when things like this are happening. And that is part of what they're paying for, is to step up and be visible. And I think that's what people want to see. They want to be visible, want to see the executives be visible and they want to see them take responsibility and be accountable for the performance of their companies.

44:57And unfortunately, that's not what we're seeing. Daniel, I think I could hear you coming in there. Yeah, I mean, I agree 100%. Where is the CEO? Where's the senior leadership team? And where are they talking to their customer base? You know, what's happened here is a lesson that everybody needs to learn from in that this is no way that you speak to your customer base when you're in a crisis, which I think now is into its fourth or fifth day, it does have to change. Steve, what's it looking like this morning? It's looking good at the moment. We'll keep our fingers crossed and carry on trying to work.

45:31And what about in terms of, I mean, is there any hope for compensation for the money you've lost so far from being closed on days, presumably as well, specifically through the weekend, days you would have made good money? I'm not holding my breath on compensation. We'd love to think we're going to get it, but it'll be nice to have. Well, if you're in East Grinstead this morning, give Steve's cafe. What are they called, Steve? Where can people find you? We've got the Ness Cafe in East Grinstead. We've got Java and Jazz in Forest Row and Coco's in Forest Row. Well, there you go. There's a business that could do with a bit of your help this morning if you're heading to the train station.

46:03Steve, thanks so much for your time this morning. Steve Ward, owner of those cafes there in East Grinstead, and Mike Keel. Mike, thanks as always for walking through all of that as well. Thanks, Will. Executive of the Consumer Council for Water there. 85058 on the text if you want to get in touch with us in the last five or six minutes or so there. Shanti, I wanted to just get to this one because this is a story we've touched on a couple of times. I know not necessarily the biggest company or stock market listed company in the UK, but TGI Fridays, brand that people know lots about, announced it's going to close 16 restaurants, put nearly 500 staff out of work.

46:39is this just another reboot of the squeeze on casual dining? Yeah, I don't think there's anything particularly new here. The food industry is incredibly competitive, and it's one where you're always seeing new brands, new things come in, other things exit. You have higher wage costs, higher business rates, higher food costs. That's made, and then you have consumers that at the same time want good value, And it's hard to find that spot where you can line up all those things and make it work. Daniel, it feels almost impossible for some of these companies. When you lose a kind of reputation, particularly in that kind of market, right, as somewhere people go, and we see it in retail too, right, that it's not cool or a place that you want to be seen to go.

47:26Winning that back again seems so difficult. I mean, that's very much you guys' world. How do you do it? I mean, fashion, things go in and out of trend. and we see as well what people do from a trend perspective and how they eat. You know, this is about dining out. This is about delivery and just eat and all those other kind of things as well, which is eating into the market share. And instead of going out and, you know, it's not a case about not spending the money. You're just spending the money in a completely different way with a different brand. But I think as well, when you look at things like TGI, you know, is it relevant to today's society?

47:57Is it relevant to a generation? Probably not because it's not necessarily the kind of place that they want to go and eat. It's not necessarily the, you know, whether it's for the health conscious, its location, do I want to be on a retail park, all that kind of stuff. So I think it is those kind of factors and those dynamics have changed. And, you know, we've seen it from people like TGI to Leon, who did exactly the same, and Pizza Hut. It's happening across the board in that sector. But it is, I don't think it's necessarily that people are stopping the spend on casual dining. They're just doing it in very different ways and they're choosing or making more healthier options.

48:29Well, interesting you mentioned, Leon. We're going to be hearing from John Vinson, one of the founders of Leon, on the programme tomorrow. I've been speaking to him for the latest Big Boss interview. He's just gone back in to try and turn Leon around. Fair to say he is one character, two got plenty to say about that turnaround as well. So do listen in tomorrow as well. Right, let's round out this morning talking Wikipedia, a company that has had that longevity or a company, a website. We'll get into its business model more in perhaps in just a moment. But the BBC's Zoe Kleinman has been catching up with its founder, Jimmy Wales, as Wikipedia turns 25.

49:02Yeah, so I think in 25 years, Wikipedia will largely be very much like it is today. You know, we're not going to turn into short form video content or TikTok or anything like that. We're not going to become a web portal or, you know, that will be an encyclopedia. And, you know, I think we'll just stick true to what we believe in and what we do. What's your biggest concern over the next 25 years? I mean, I do worry a lot about the rise of censorship around the world and the various ways that governments, both totalitarian governments, but also even democratic governments, are starting to, I think, soften on their understanding of freedom of expression and so forth.

49:40So I worry, you know, a fair amount about that sort of thing. I always am thinking about the community and thinking, how do we stay healthy? How do we stay strong? How do we make sure we're having fun and we're sort of being neutral and all of that? How does your funding work? We're almost exclusively funded by the small donors. So more than 90 % of the money comes from people chipping in their 10 quid every year or whatever it might be. So that little badge works? Yeah, the little banner works. And I think it's really important. So for the independence of Wikipedia, we aren't funded by a handful of billionaires.

50:14We aren't funded by governments. So it's pretty hard for people in positions of power to put pressure on Wikipedia, first of all because the community doesn't really care what some important person thinks, but also because our funding allows us to be really intellectually independent. And I think that's really crucial. Jimmy Wells, the founder of Wikipedia, speaking to the BBC's Zoe Climmon. Shanti, what did you make of that? I think it's good. It sounds like they have a vision for the future. I think Wikipedia is one of the great inventions or resources. You know, you think about you used to have to buy encyclopedias and it cut through that.

50:48and it will live on in all of the LLM models that are learning from it. Yes, they certainly are. It's a sort of university for those, isn't it? Daniel? Amazing. 508 million average users or viewers per day and it's no advertising. You couldn't want for a better site. I absolutely love that on the rest of this history they refer to it as the Bodleian Library. It's in the famous library at Oxford University. Daniel, thanks so much for your time this morning. Shanti as well. Big thanks to all of you as well for listening to Wake Up To Money this morning. Wake Up To Money with Will Bain That's it from Wake Up To Money You can download the podcast every Monday to Friday So please make sure you subscribe We'd also love it if you left us a review When you do, get in touch Keep the conversation going any time as well On social media, use the hashtag Wake Up To Money

51:45I call Matt Chorley. I'm a supporter of flags. It turns out time is finite. Government doesn't want to be involved in this. I do not think the candidates are frit looks. Matt Chorley's Urgent Questions. Subscribe to the podcast and you'll get the best bits every day from around 5 o 'clock. Listen on BBC Sounds.

From the publisher

Will Bain gets the latest on South East Water as the Government asks for an Ofwat review.

Elsewhere, the Government's latest renewable energy auction round attracts significant investment and Wikipedia turns 25.

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