Why AI Taking Your Job Isn't the Real Problem, with Fmr. OpenAI Exec Zack Kass

22:56It's just, it's basically a second parachute and it works. He has this massive breakthrough and he's like, oh, this is work. And And he puts it in this, like, it basically requires to go in an elevator shaft because that's how the system works. And so he invents this is a modern elevator, you know, the first elevator. And he sells a bunch of them. Sells tons of these elevators. By 1855 or 1856, a bunch of these buildings are calling up and complaining. They say, hey, no one's riding the elevator. It works, but people are terrified they're going to die. So Otis has a problem. He's met the technological threshold.

23:27He's built a machine that works empirically. It moves people up and down safely, but he hasn't met the societal threshold. He has not convinced people that they should ride in it. So he does three things to convince people to ride in the elevator. He puts a mirror in the back of every elevator so that when you walk in, you'd be a little distracted by your own image. He puts music in every elevator. So when you walk in, you'd be entertained. And he puts an operator in the elevator. Puts a physical person in the elevator to convince you that it is safe to ride up and down the elevator because the human's in charge.

23:55And it works. Moves the societal threshold. Today, we ride a bunch of elevators. And to your point, societal thresholds do move. Not all of them, by the way, there are plenty that have been stuck for a long time. Nuclear power is a great one. It's a societal threshold that actually moved and then moved back because of the Three Mile Island and Chernobyl and Fukushima. DDT is an example of a societal threshold that moved back for good, right? We discovered, hey, this thing works, but it comes at an incredible cost. We don't want it. And then we have a bunch of societal thresholds that sort of float around.

24:23GMOs and CRISPR are great examples of technologies that work really well. And we're like, God, I just don't, you know, we don't know. In some cases, it's reasonable, you know, ethics and playing God. In other cases, it's mostly bad public perception. I say this because just because a machine can do something doesn't mean it will. And you point that out very well. And I think we should recognize that so much of the work that we do today may in fact be protected by just the rate at which society wants to change. Taxi drivers sort of are screaming right now about the Waymos. You know, 1.3 million people die on the roads every year globally.

24:57And it's very easy right now to look at the taxi drivers and say, those poor guys. And I'm like, yeah, I agree. I feel bad for people who lose their jobs. And also, I would love if no human ever drove a car again. Those two things can be true. And then what it points to is this bigger question about the 53-year-old attorney or about anyone sort of on this path, which is in a world where all progress has cost, where we are trying to build a better place collectively, what is the limit to automation? In a world where we can automate everything, where do we stop? Where should we stop? And there are plenty of no-go zones, in my opinion, plenty of them.

25:28And what it points to is actually a world where we should start to really emphasize the work that humans and our immutable qualities are particularly well-designed for, which might not be patent law. It might not be trademark law. That might be great for ChadGBT. Coaching, teaching, elder care. I mean, there is a slew of work in the world that we undervalue today that we could overvalue. We could afford to overvalue where we could find more people to do more quality work because we've, we just have cast off these jobs for a long time as being, you know, less than. This to me points to a bigger, a much bigger sort of awakening of some kind of renaissance of some kind where we start to actually recognize the work that machines should do and the work that humans should do and put much more of our attention and effort on the work that we are uniquely adept at doing.

26:21which I think, by the way, creates not just a better world for the people who are getting, receiving the work, but also a better world for the people who are doing it. Because I think there's just an exceptional amount of value that we can see that come from creating and building and helping people. How does that square then? When I think about the, again, this 53-year-old attorney, one thing that strikes me is that this is a person who has devoted a lot of their youth to going into a field that has high barriers to entry. This goes back to what you said earlier about everything as a club. There's a certain professional pride that you get when you are in a field that has high barriers to entry, but necessarily, by definition, those are fields that are incredibly hard to train in and that take many, many years of training.

27:04If this person, this 53-year-old attorney, were to retrain into something, if they wanted to go into another field that had high barriers to entry, that would necessarily take a long time. And then they would be 58, 59 by the time they were done with their training. Totally. And what's really cool, again, if you're willing to explore this world where trademark law and patent law gets automated, it also means that barriers, if you're automating patent law and trademark law, you're lowering a barrier. And the implication is that we're lowering a bunch of other barriers. Now, there are plenty of things that should have barriers.

27:39there are some credentials that really do matter a ton and there are plenty of things that shouldn't or don't need them and in a world where we have a million by the way a million attorneys in the united states a little more than 150 000 therapists we've clearly overvalued tort and undervalued mental health right it's like something is weird in this balance and for whatever reason we don't actually regard the therapists with the same degree of sort of appreciation as we do other professions when in fact we could, we could realign our values. What I think is very exciting about this is that in fact, access to various services, bringing down the barrier to lots of things isn't, you know, this one, the spirit of your, your show and your podcast, but also like the spirit of improving the human experience.

28:29I acknowledge, first of all, that it's not even the 53 year old attorney that we should be most sympathetic towards. It's probably the 28 year old attorney. Let's imagine someone on the cusp of becoming a partner who has grinded through undergrad, grinded through law school, grinded for the first six and a half years of their associate and VP status at a prestigious law firm, spent 100-hour weeks doing the work that someone else is taking credit for just to become a partner so that they can get paid all the money and take credit for someone else's work. And then we automate their practice. That person, I feel so bad for.

29:08And also I think they're going to be okay. I believe that the qualities that allow that person to achieve what they got will allow them to achieve something else. Exactly what it is. I don't know, but we have already started to see a new interest in a new exploration of work that we've wanted for a long time that we're continuing to add to. And again, I talk about teachers and coaches, but people working with their hands, skilled craftsmanship is in incredible demand now. And I'm not saying that everyone has the dexterity to do it, but if you ever wanted to be a carpenter, if you ever wanted to be a chef, if you ever wanted to work in bespoke services, it's a pretty great time to do that.

29:42There's enormous demand for it. People, you know, I meet plumbers and electricians all the time who are doing like really interesting work, who are also making way more money than I think anyone fully realizes. Oh, yeah. Who like are turning down clients constantly. That work is not going away anytime soon. Moreover, even when we automate a lot of work? You know what we do? We just reinvent new luxuries. Like Budweiser was supposed to make the craft breweries go out of business. Like that was the whole thing. Like we'd been making beer and everyone was like, oh, now only one company is going to make beer.

30:13All Budweiser did was create a new degree of luxury. You can drink a$1 lager and still we go to bars and order$9 lagers. We're like, oh yeah, I'll take one of those really fancy beers. It's just statusing. It's just opportunity to sort of find new luxuries. And then all that we've seen is this major, you know, huge rise in microbreweries. And obviously that's changing a little because the younger generation seems to be drinking less. But in a world where I can buy any jeans, I can buy Levi's for, you know, whatever,$25 at Costco. I buy these, which are much more expensive because, you know, there's a status to it.

30:49I mean, it's just, this is like what we do. And that creates these new economies all the time. I try not to be flippant and I really try to acknowledge that like it can feel very scary but in a world I would say to any individual where your job fully automates something incredible has happened where society has adopted an interest in automating a bunch of other things and you are probably as much a beneficiary of that as you are an economic consequence the big question that I keep coming back to is even if there's more and better food on the table, even if you can find another way to sort of make ends meet or even do better than that, can you be happy?

31:30Can you find joy in a world where you, it is much harder to attach your identity and your purpose to the work you do? That to me is the biggest outstanding question for everyone. Because the logic goes like this. The logic is in a world where machines get really good and really cheap and they take all of our jobs and what will we do for money? And if we Think about it. If you play that out, that's not actually how this goes. If machines actually take all of our work, something profound will happen economically. Now, I don't know what that world looks like emotionally, spiritually, but that's not our concern anymore.

32:07There's something bigger happening right now, which is we actually have to ask ourselves, like, you know, what does it mean to be human in a world where you have attached so much of our purpose to the work we do? Extricating that's just going to be a lifelong pursuit of many generations, I think.

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33:33Der Insolvenzantrag ist gestellt. Und plötzlich läuft alles im Eiltempo. Für unsere Protagonistin beginnt jetzt die härteste Phase. In Folge 4 unserer Serie Endstation Insolvenz zeigen wir, warum Offenheit zur wichtigsten Währung wird. Weshalb ein Insolvenzverwalter kein Gegner ist. Und wie sich ein Betrieb stabilisiert oder geordnet abgewickelt wird. Im Podcast-Kanal Gute Geschäfte von Kreditreform. Überall, wo es Podcasts gibt.

34:20Parkinson's law of work expands to fill the space you give it. Not almost. That is exactly the right. Right. Yeah, that's exactly right. So if there is a vacuum of work, we will figure out more work to do. What could that look like? Are we talking about building underwater cities? Are we talking about... Okay, first, let me say this, because everything I say from here on out, I mean, people already think I'm naive, which I'm willing to be accused of. Optimism is very easily construed as other things. But if you had told Phil Knight in 19, so Phil Knight starts Nike in 1971. And Phil Knight, by the way, has been ambitious since he was born.

34:53Phil Knight came out of the womb being like, I'm going to take over the world. You know, you can see it everywhere, right? Like he's turned Portland into something, you know, even what he's done with the University of Oregon. By the way, Shoe Dog. Yeah. Obviously, you've read it. Amazing book. One of my favorite business biographies. If you'd asked Phil Knight in 1971, how is everyone going to buy Nikes? How's everyone going to buy these shoes? He would have said, we're going to open stores everywhere. He opened a store everywhere on earth. And he did. Basically, every continent has a Nike except Antarctica.

35:20He could not have fathomed in 1971 or 1975 that Nike.com was going to do$8 billion of revenue of the company's$24 billion of revenue in 2024. And if you had been like, hey, let me explain something to you, he would have been like, I'm not sure I understand. Thank you. Let's come back to that later. I mean, honestly, even in 1995, that might not have really resonated with him. It's like Bezos saw this, but like how many actually understood what e-commerce was going to become. And I even remember people talking about mobile as being this, oh, it's a fad, but no one's going to buy things on their phone.

35:53Right. Now I say this not to tell an old trodden tale, but to remind people that we have to have some humility when we talk about a future. Because if visionaries, business visionaries like Phil Knight struggle to imagine the ways in which their companies are going to make money in the not too distant future, we need to be honest about the fact that we can't possibly be sure how businesses are going to make money in the not-too-distant future. And the agentic web introduces all sorts of possibility. Roles like the social media manager, a podcast host. I mean, these aren't things that we could have properly understood 25 years ago.

36:29Now, that I think is an important reminder as we start to explore ways in which we will work, because the presumption that all work will be automated, I think is also a really silly one where to your point, we are going to find other things to do. Some of these things may be around new luxuries, new bespoke services. Some of these things may be around traditional or sort of more commoditized services that we simply decide we don't want to automate and this will be ours, but I will sort of frame it in the following ways. My expectation is we're going to have new work, as I call it, on sort of two basis.

37:02One, work that exists today that we don't actually, that we can't imagine spiking massively in demand. My favorite example of this is a chef. When I talk to people about cooking or most people I know who are interesting, this isn't fair because I don't actually like cooking. I know a lot of people who describe cooking as one of their favorite hobbies, one of their favorite hobbies. Now, admittedly, a lot of chefs and the bear presents this very well, don't love the actual job of it. But most people, if you said, if you could make a good living doing this, would you? a lot of people would seriously entertain it.

37:35They're like, oh, I like cooking for my friends and family. I could run a kitchen. There is an enormous demand happening right now on the backdrop of the service economy for chefs. It's actually quite remarkable. More and more people are dining out than ever before because we actually, it turns out, have more discretionary income. Now we should come back to where we're feeling a crunch because that's super important here. But I do wonder if like the things that we sort of talk about as being these fanciful jobs, you know, in another life, what would you have been? Oh, it would have been fun to be a chef.

38:03I'm not sure that we won't actually start pursuing these things in earnest. That like being a coach, being a teacher, being a chef, again, I keep coming back to these roles that are uniquely human, that are in like exceptional demand for high quality individuals and that we do not want to automate with machines won't actually become sort of the basis of the next economy, a service economy. But don't we already see coaching, teaching, and you mentioned earlier therapists. I mean, we see Wobot, for example. Wobot is your AI therapist. Yeah. My opinion on this is that there's a lot of things that AI can do.

38:43We wrote a newsletter about this. There is a ton that AI can and should do to support our spiritual, emotional, psychological awakening. It exists at the intersection of better understanding ourselves. There's a corpus of data that you have compiled, both in your ChatGPT instance, but also on the internet that could be assembled in a place and asked very interesting questions of. And I have a prompt that I'll share with you that you can give to listeners to put in ChatGPT that will provide an example of this. I don't think it actually is a replacement for human interaction. What I think we've done right now is we've taken ChatGPT in many cases and treated it as a hammer.

39:21And then everything looks like a nail, right? We're regarding it as like a close combat weapon. That's not the optimal use of this. The optimal use of this is for it to make sense of incredible reams of information to find the nuggets of truth and really interesting distillation. And then to spend time with individuals and people who are trained in the art of therapy or in the practice of it to help us. The current wave of sort of treating AI as this like silver bullet is dangerous. And now obviously a lot of people can't afford therapy today. That's a separate issue, which we need to address, which is a supply issue.

39:56There are not enough good therapists in the world relative to the total population who wants them. This is something that we know. But again, I'll point back to this. I'll use me as an example. I don't want to make this too personal. I don't want to see a robo-therapist. I want to use AI to deeply understand some incredible truths that a therapist could not have unearthed and then spend time with my therapist on these things. Someone who can set boundaries, someone who can intuit my voice and intuit my body language, who can tell me no, who can refuse prompts very, you know, very willingly. This is important.

40:32And I think losing sight of this is important. And you'll hear me sort of find a backstop against many of these applications. But again, there's a lot that you can extend this pretty far. I mean, I think what we are going to discover is there is a limit to a lot of automation that we are willing to accept. In a world where you could automate everything, Just take this to the limit. Where would you stop? You don't have to answer that, but it is a question for everyone. And I think we are collectively sort of starting to ask these questions. And I think the backstop is much further than we realize, but actually not as far as dystopia.

41:05There is a place where we say, you know what? No, this is like, this experience matters. This I do not want to get rid of. You talked about supply and demand. You personally don't want to see a robotherapist, But there's some proportion of people who seek therapists who are willing and able to seek a robotherapist. If the demand for robotherapists ends up exceeding the supply of therapists, then we have— Which it has. Right. Then the supply-demand imbalance, it kind of tips in the opposite direction. Where we started pre-AI was that the supply of therapists could not meet the demand of people who wanted it.

41:41And now what we're starting to see is an inversion of that. But we can imagine this, you know, you personally may not want that robotherapist, but if enough people do, then that could dramatically upset the practice of therapy and the profession of therapy as a whole. Well, I don't, that's not how I say it. I mean, I think the commoditization of most goods and services ends up just creating new bespoke again. It's like the diner just led to this massive spike in Michelin star. Like fine dining exists because so many people can eat out, you know, next to nothing. The reason that we keep creating these very expensive experiences is because we keep commoditizing other ones.

42:19The five-star hotel and resort is constantly trying to reinvent itself because the four-star resort is constantly improving its experience. Because the three-star resort is constantly improving its experience. My dad traveled with me very recently, and I flew him luxuriously and put him up luxuriously. This is a doctor who has done well for himself but has never really done very fancy things. and he looked around and he goes, holy, this is nice. Because this is a guy forever who like has just, it was like, whoa, when did everything get so fancy? We take for granted. The reason most things have gotten so fancy is because the baseline of things is just always getting better, always getting better.

42:58And the four-star hotel today is what a five-star hotel used to feel like. And we're just constantly trying to toggle how much more. I mean, the Bugattis and the Kona Sigs, these cars that have 2000 horsepower because Corvette produced a$100 ,000 car with a thousand horsepower or Tesla made, you know, I mean, it's like Elon Musk has forced all these people to recalibrate what fast is. And it's, everything is just getting less expensive. And so we're constantly trying to invent new luxuries. And I remind people of this because I don't think people at the limit of their practice. The bigger issue I would say is not actually, are we going to automate the therapist?

43:34I don't think that's going to happen. I think that the market for people who want personal therapy, good personal therapy, is going to expand and already is. My real concern is how do we help people believe that they should see a therapist, not a robo-therapist? How do we create a world where people can, and this goes to a theory that I have called dehumanization, which is the concept that at some point we're exploring a world where an individual is at greater and greater risk of having more interest in a virtual reality than a physical one. And the concept of dehumanization actually plays on now two major risks associated with AI.

44:11The first is device addiction. Just people are fascinated by their device and need to be on their phone constantly. And the second is what we're sort of broadly calling chat psychosis or chat infatuation, her, right? Falling in love with a machine. Harari talks about the latter, talks about bots should not pretend to be human and we should not allow machines to anthropomorphize. I agree with that. I believe that we should actually policy, self-regulate, the company should, and policy a restriction on what we allow a machine to pretend to be. And we should fight corporations' interest in naming them and treating them like people.

44:47On the other side, we need to have an honest conversation about the fact that the device has, you know, we are coming to pay down the debts of device addiction, especially in a younger generation that is far more anxious and reclusive and isolated and depressed than prior. That to me points to an issue that actually stares us in the face today way more than identity displacement. How do we create a world where people are more interested in a physical reality than a virtual one? When parents are like, what about my job? When people are like, you know, what about Terminator? What about the misaligned superintelligence?

45:22I'm willing to have these conversations. We can talk about these things, but dehumanization is the one staring at us right now. Right. And that honestly is a policy issue, but it's also an alternatives issue. We have to build physical worlds that people are excited to live in. The most noble thing I think we can do now is reinvest in the physical society that we have long forsaken. Suburban sprawl, the average American does not live within walking distance of their grocery store or coffee shop. Highways, these like 12 lane monster highways that are just destroying arable land and park zones, creating spaces, reinvesting in the spaces in which we live so that children can find a renewed love for nature and the world, to me is like just the most important thing.

46:07And actually challenging people to focus on their local politicians. Everyone wants to talk about DC. I get it. I mean, it is a lot to talk about. If we all just started holding our local politicians more accountable, Electing people who are committed to building, to investing in physical spaces that we all love to be in and holding them accountable to do so, wow, we would make a lot of change really quickly. And that to me is the most important way that we can fight this threat of dehumanization, which we've sort of roundabout gotten to, which is why do so many kids want to talk to a chat bot rather than their friends or a therapist?

46:38Well, I mean, I think to that question, why do people want to talk to a chat bot rather than their friends or a therapist? Therapists cost money. Friends are judgmental. Chat bots are neither. And so to that end, I think there's a lot of promise that people feel when they talk to a chat bot. You see this on South Park, actually, parodied very, very well on South Park. It's reducing a degree of friction that exists in a healthy way where your therapist draws boundaries and your friends actually push back and people want something that is more frictionless, which I get. But I think we are going to discover that there is an exceptional cost to that and that we want to reinvest.

47:14I think the younger generation is particularly interested in this in the way that an older generation is not because the younger generation has become particularly infatuated with, interested in a virtual experience. And this, I think we should describe as a problem to solve in the immediate sense, the way we described smoking and alcoholism, right? In the fifties, a lot of experts looked at the United States and said, oh boy, we're all going to die of lung cancer and liver failure if we don't correct this. And we went about ways of changing public perception and then also policying some pretty important decisions.

47:46And within two generations, we see people that don't want to smoke or drink at all, almost to a sort of ridiculous extent. And I'm like, yeah, we need to start regarding device addiction and virtual infatuation the same way. We actually have to treat this as a societal epidemic. Right. I mean, the virtual infatuation, it doesn't surprise me that I can see how the thread would be drawn from the pandemic era where people were going on Zoom dates to the post-pandemic era of having an AI boyfriend or girlfriend. You know, there's a natural progression when you've spent two years going on Zoom dating for people who are single during the pandemic.

48:22There's a very natural progression from that. The Zoom dating one is like an obvious, yeah, like I think for a lot of people that's like dystopian. And I would say it even slightly differently. During the pandemic on a Friday night, you didn't ask yourself, do I want to go out or not. Like you weren't even making a con. It was just like, look, now I stay inside. And the recalibrating over two years of basic habits, like, should I go outside or should I stay inside to I'm going to stay inside? What should I do inside? That's a pernicious cycle because it means that the default setting is inside.

48:53The default setting is device. And the lucky ones in the pandemic, and I say lucky because I remember, I mean, it's not like the smart ones. The lucky ones found habits and hobbies that didn't require their screen. And I say lucky because some people were very deliberate, but a lot of people just got, you know, they found baking or they found pottery or they found crocheting. Good for you. You came out unscathed. And for a lot of people, it was like, no, I got really into Netflix and I watched every show or I got really into video games, which by the way, I did. The last video game era of my life was during the pandemic.

49:27And I was playing, I don't know, probably three or four hours a day with some degree of shame, quite honestly. I don't think I've talked about this a bunch with some very close friends. And the day I put that controller down during the pandemic, it was the last I ever picked it back up. I realized in that moment, like this was a very scary trend. I was like, I don't want this at all. I don't want to do an hour of it a day. Like this is not how I want to spend my free time. And then I started to occur to me, like how many other people have rewired, reconditioned themselves to believe that this is a day.

49:58That is haunting. and it's not anyone's fault. Then we also did a lot of things that just perpetuated this. I mean, this incredible moment where algorithms got really good and we started preying on people's attention. And so I think the confluence of events, and of course, Zoom dating is sort of one of these, but it's just like we reconditioned ourselves to believe that the device was how we should spend our time. And in fact, I think we're gonna look back on it the way we look back on smoking and drinking heavily during pregnancy. Not only should you not really do it at all, we did it unabashedly.

50:28Like we was like, yeah. And the consequences were very real. And the consequences I think for this generation would be real. The good news, we're good at solving these problems. Like I actually have to remind people constantly, we are good at solving these problems. We create problems for ourselves. And within a generation, we've already seen it. Gen Alpha is going outside more. They're returning to the physical spaces. They're talking about the Gen Zers as screenagers, which is, you know, borrows this popular term. And parents are describing it. Younger millennial parents are sort of describing the difference in their kids.

50:56I think it points to a correction. Well, and I think the fact that the 90s is so back in vogue, I mean, you look at fashion choices, right? The fashion that's in vogue right now is the fashion of the 90s, the wide leg jeans. My jeans speak to it. Yeah, exactly. Everything that people wear today is just an echo of what people wore in 1992. And we see the same thing in terms of the phone cases that are designed like cassette tapes, all of this nostalgia vibe that is back in vogue that really harkens back to the 1990s. I think there's a group of older millennials who are like, really? We lived through this once?

51:32We have to go back to wide-legged jeans again? Are you serious? But I think that that hearkening back to the 90s is a hearkening back to a time before smartphones and internet and email began. So on one hand, we see that. On the other hand, you've all know Harari talked about how text-based religions, such as the Judeo-Christian religions, what does a theologian do? A theologian is a scholar of these religious texts. and now AI can do that. And so people, you know, you talk about what we once thought of as perhaps the most sacred human thing that you could do, which is read deep religious texts, is now something that AI can actually do better than a human could.

52:22And AI can scan, this is specifically for text-based religions, but AI can scan far more text than a human ever could read in their lifetime and mine it for the wisdom that it is supposed to contain. Yeah. I mean, look, Harari is a brilliant in the way that he sort of composes a narrative against so much information. And I think it's what makes him such a popular writer and thinker. And I agree with a lot of what he says. His conclusions in Nexus, I don't necessarily agree with, but I would also sort of pull on the thread, which is so what? Like actually, and I don't mean this sort of flippantly, in a world where you had to work really hard in order to know something or understand something, and that's going to become less true.

53:06Let's call it unmetered intelligence, which is the term I use to describe this. Over the last sort of 3 ,000 years, a little less, 1 ,000 years, in the pursuit of our intellectual wisdom and knowledge, we have forsaken our physical bodies. One of the things that he talks about is we were much stronger. Our ancestors were much stronger on a relative basis than we were and actually far less fragile. I mean, they died much more horrific deaths often earlier, but that was because they were living in the wild with not much. We've done all these incredible things to extend our life expectancy, see, but actually we are unhealthy.

53:47Like we are an unhealthy species on a relative basis. That's just doing all these things like manufacturing all these ways to live a lot longer. And my point is like, what if, what if we are now going to flip the script back? What if we're no longer competing on an, what if for a while now, we're not going to compete on an intellectual basis. We're going to compete on another basis. Cause the other thing that I argue is in a world where we have put so much emphasis on the pursuit of knowledge and wisdom and intellect, we have also, in my opinion, forsaken the spirit and the emotion. I think that we are far less empathetic and compassionate as a species than we've probably been in some time, even though we've dramatically reduced things like violent crime in this world, because we are so dependent now on these institutions to set all these rules.

54:31And because we've become so competitive on an intellectual basis, it is why often people remark, if you're very kind, oh, that was a very nice thing to do, because the expectation is that we are rational economic actors, not rational emotional actors, rational, compassionate creatures. And people describe feeling like they live in a world that is so polarized and so sort of angry. And my argument is, okay, in a world where we actually solve for unmetered intelligence, where we actually create a world with abundant access to intellect, It's true that combing through a religious text may be so easy that we experience some form of idiocracy, some form of, well, I don't have to think very hard, so I won't, right?

55:09I'm just going to turn off my critical thinking mechanism. Something else actually will take its place. Humans are competitive creatures. Something else comes from that. And I'm not sure, based on the evidence, that that other thing is not either physical attributes or even emotional and spiritual attributes. that in a world where a lot of hard thinking is solved, where a bunch of like very complex cognitive reasoning can be done instantly, if you and I cannot compete on an intellectual basis, are we not just gonna try to be nicer and funnier? Like, is there not like another thing that comes next?

55:40I don't think that the answer is we become zombies. I actually think the answer is something far more interesting that we have to get to. There's an arrival here. But I'm pretty eager to live in a world where you don't actually do better or worse than someone because you are so much smarter. I'm much more interested in living in a world where you do better because you have more agency, you're harder working. Like there are other human attributes that we have long sort of disavowed that we might actually bring to the surface again. And that would probably, I would argue, reward a more compassionate, well-adjusted, well-aligned human.

56:18Because winning on a basis of intellect alone does not necessarily reward the best outcomes. And this we have seen time and time again. Yes, and is my point. Yes, it seems possible that knowing everything is, you know, is in some basis or, you know, it will become very easy and that that pursuit will matter less, but something will take its place. And I think that could be really exciting.

56:54I want to turn the conversation to money because AI has the potential to rewrite much of the relationship that humans have with money. There are many facets to that. There's, of course, the mechanisms of how the financial system works, but then at the individual level, there's also financial literacy. There are the jobs that right now are held by CFPs, CFAs, by a myriad of professionals within the financial services system. So I guess I'm starting broad and I should narrow this down in order to formulate it into a question. But what are some of the key points that you see in how the human relationship with money will change?

57:37I'll answer that, which is as much as anything we've discussed, probably philosophical. But first, let's call back to what we talked about earlier. So you said, listen, the 53-year-old attorney, their job gets automated. Okay. I said, well, what other jobs get automated? You said, well, fine. Maybe an accountant's job gets automated. So now I'll come back to explaining why that means pretty good outcomes for most people. In the United States, if you want to know a lot about the tax code, you need to hire not just a CFA, a very good CFA and CPA probably. And they need a team of very good CFAs and CPAs because the tax code is a mess.

58:15Right. To put it kindly, financial illiteracy isn't just a problem. It might be the problem. Because whereas with healthcare and education, the two other broken sectors in the economy or in the world, arguably, you know when someone's beating you up. Most people, when they stop and think, why can I fly across the country for$80? But if I go to the emergency room, I might be bankrupt. Right. Like a van ride, literally a van ride to the emergency room might bankrupt me. People can think about that and appreciate how crazy it is. and it beats them up with it. It's a punch in your face and you're like, I don't know why this is the case, but I know it's broken.

58:56Financial illiteracy plagues people in another way because it's an insidious actor. $11 billion in overdraft fees last year. Most people have no idea how much they are contributing to the bottom line of banks who are preying on their illiteracy. Predatory lending. Credit cards charging people 30 % and just every month just taking a little bit. And then you turn around and after a few years, you've paid a credit card company$50 ,000, some egregious amount of your net worth because you're not even aware. And for some people like, well, that's because everyone's indebted. And I'm like, that may be true.

59:34And then we need to figure out how to get people to stop doing frivolous spending. And people, this is where people get really upset. Well, everyone should be able to afford anything. Well, it's okay. There are some luxury goods that credit card companies are letting people buy that we probably shouldn't. And my point is like, if you knew that purchasing this bag didn't cost you$1 ,000, it costs you$15 ,000 after you were done paying it down, would you still do it? And the hard part today is I think most people are not actually making the calculations because some of these fees are hidden and some of these fees are so convoluted like taxes that it's impossible to know.

1:00:07And my argument is one of the amazing things that AI does, it doesn't rewrite the tax code, it just shines an enormous light on because in a world where you can take the tax code and put it into chat, GBT and say, hey, help me make sense of my taxes. You'll quickly find out that in fact, you are paying probably, depending on your tax code, way too much on some basis and have been doing so for some time. And for a lot of people, it's gonna be like, all right, let's sort this. And for a lot of other people, it's gonna be like, why is this so messed up? The tax code has always been this issue that I think the wealthy have been really upset about and spent a bunch of time talking about.

1:00:40And I just don't understand why more people don't. And I'm not talking, by the way, about the tax rate. That is a separate debate. We can talk more about that. I'm talking about the code itself. I'm talking about understanding how the financial system works for most Americans or most people in the world. And the literacy that AI expands, the opportunity that AI offers someone to understand personal finances, macro finances, investment advice, et cetera, et cetera, becomes pretty incredible at the limit. It also has some weird implications, by the way. Like right now, it seems like there's an argument to be made that Matt Levine made recently.

1:01:14I don't know if you saw this. Matt was like, he has a sinking suspicion that ChatGPT is actually moving the markets. And a lot of people every day probably say, where should I invest my money? And it's giving a recommendation. And then they're playing that recommendation and then that's moving the market. So it's actually informing the model. It gets a little weird. And I'm like, okay, I agree, that's strange. But I also am like, the number of people who are like, hey, help me make sense of this credit card fine print. Help me actually spell out how long I'm going to be paying down. If I make this much a month, how long am I being paying down this debt?

1:01:46Just like every day you hear about these horror stories of people who discovered that they're underwater on their car, they're underwater on their education and the predatory lending and debt that afflicts a lot of people. A lot of it is because we don't know. A lot of people have just taken money they didn't know they shouldn't take because the system was designed to give them money, right? They want to borrow, you know, they want principle and interest against that. fixing that is like a number one in fixing financial services it's not about realigning incentives i'm not proposing that we could realign incentives tomorrow and have everyone in washington dc care deeply about the average american but i am proposing that people will find out quickly how much they are being preyed on that like knowing in this case is more than half the battle and discovering ways in which you can actually start to unpack all the debt or unburden in a bunch of financial obligations that you don't want, I actually think solves a tremendous number of problems.

1:02:41Now, the other two problems we have to talk about are education and healthcare. And just to go back to the relationship to money, we live in a world, as you and I described earlier, that is so unfathomable on every basis for our great-grandparents. I mean, like most of the things that we enjoy on a day-to-day basis, you couldn't have even described to them. For most, what you and I described is discretionary, but it's probably even more than discretionary. It's the foodstuffs that are less expensive. It's lots of stuff that's less expensive. We live very luxurious, bountiful lives. This is where people feel the pain.

1:03:09This is the burden. This is the burden of living as particularly in the United States, but also most of the world. Our relationship to money right now is so inextricably connected with our relationship to our housing, our healthcare, and our education that it's charged because everyone is feeling like they are further from the thing, even if the rest of their lives are getting so much better. And I think AI does two things. First is it shines a light on these things. It shines a light on the brokenness of these institutions. The second thing is it makes everything even more inexpensive. And so in industries that are not prohibitively broken because of special interest and crazy regulatory policies, people are going to be like, wow, this is really nice.

1:03:53And all of a sudden you start to look at education. You start to look at healthcare and you go, why is a TV$7 and an MRI is 4 ,000? Like what is happening? And this, I think leads to this incredible moment where we start to realize that actually our lives are far less expensive than we realize. Our relationship with money is right now so corrupted by the fact that the three things that are so integral to survival have felt expensive for way longer than they needed to feel expensive for. and that buying a plane ticket should feel like a trip to primary care, right? These are things that like we should just get to do.

1:04:29I consider it, but I'm not going to go bankrupt because of it. Now, on that note, if we can figure out a world where we can allow for healthcare, housing and education to deflate in cost and massively expand access, then, and I think we will for what it's worth, there was going to be incredible pressure to do so in all sorts of different ways. Then I think we will arrive at a place where people actually do start to ask, how much money do I need? Because today it's one of these, it's so charged. And if I even bring it up, people are like, that's so callous of you. You know, you realize how many people are paycheck to paycheck and I get it.

1:05:05Then I have to remind people that like, you know, even paycheck to paycheck in the United States is better than very good salary a hundred years ago. We just forget these things. I actually do wonder all the time, quite frankly, what does a dollar mean to you in a world where things get so much less expensive and like how badly do people clamor for them? I think that lots of people are going to want to compete on a luxury basis and we're going to constantly invent new bespoke goods and there's just going to be all sorts of status associated with some things. But at the same time, I'm like, yeah, in a world where we know that we are happiest when we are in physical community with friends and family, we're going to discover quickly that people are far more willing to explore the limit to what they need because what they need sort of allows them a much more comfortable life.

1:05:48There are a few elements at play here that I kind of want to unpack. So one is the current reality that three elements of spending that are integral to our security and comfort, housing, health care and education, are incredibly expensive and have over the past many decades been rising at a rate that is much greater than inflation. They're inflating at a faster cost than makes sense. Exactly. All right. So on one hand, you've got that going on. And they are catastrophically expensive in some cases. So it's not just that they're a little expensive. It's that when something breaks in health care, it can break catastrophically.

1:06:19If you can't get housing, you are homeless, et cetera, et cetera. Right. Exactly. On one side, you've got that going on. And those three elements are very fundamental to our security, to our security and to the security of our children. Any parent wants to know that their kid, at least in the domains of housing, health care, education is going to be OK. So you've got that going on on one side. And then you've got – and this is, I think, the avocado toast criticism that particularly young people, I think, unfairly get. You have luxury goods that are getting cheaper and cheaper and more accessible and more accessible because you have – this goes back to what you were saying about everything as a club.

1:06:56You have these different tiers where luxury experiences are more attainable. And so what you see, especially with Gen Z – Yeah, luxury. Right, exactly. Loosely defined. So what you see with Gen Z, for example, is that Gen Z might, at the age of 30, still live with their parents due to economic necessity or perceived economic necessity, but they will spend a lot of money on getting a credit card with airline lounge access, right? Even though there's maybe a$450 annual fee associated with that card because that airline lounge access creates a feeling of exclusivity. and in a world in which that Gen Z person feels as though they are shut out of home ownership, they at least get the trip to Cabo with the airline lounge access as sort of a consolation prize.

1:07:46And so you have an economic situation right now in which people feel as though the basics are unattainable, but luxury, or at least this certain tier - Our parents' definition of luxury. Yeah, exactly. Our parents' definition is something that my parents have never, my parents have never experienced airline lounge access. Something that our parents would have defined as luxurious is attainable to us, even when the basics are not. And that's a very confusing economic position to be in. That's the fundamental avocado toast criticism. Yeah. And it's the annoying one that boomers take up. They're like, oh, you're doing all this discretionary spending.

1:08:18And it's like, well, one, that discretionary spending is far less expensive than it would have been for you. Right. I mean, our great grandparents spent 40 % of their wages on foodstuffs. We spent on average 10 % this generation. So pointing at this as the issue is wrong. And also the cost of housing, healthcare, and education is inflated so fast that for many people, it's like, well, give me this thing. Yeah, exactly. Which I totally get. I totally get. And my question - Give me a visit to the doctor. I'll trade my airline lounge access for that. Yeah. The dirty little secret about primary care is that it's far less expensive than people realize.

1:08:49It's just that specialty care is so expensive. And so we've created a world where solving the problem is expensive, but actually preventing it is far less expensive than we... Anyway, we come back to that. You can imagine a world where we actually unlock the ability for technology to dramatically reduce the cost of housing, healthcare, and education. I really do imagine a world where the relationship with money changes fundamentally, where people are like, look, I don't have to earn endlessly because I'm not living in a hole that I have to dig myself out of. And where people start to build relationships with work and relationships with money that feel actually far more symbiotic than they do today, which is just like this, if you're too old, then you're attached to the idea that your home has to inflate.

1:09:30And if you're too young, you're attached to the idea you'll never be able to buy a home. And so you should just earn money and spend it on clubs and lounges. We don't want to live in either of those worlds. And the opportunity now is to shine a spotlight on this and also to really allow these technologies, you know, AI, robotics, all these things to do what they do best, which is automate a lot of really, really cumbersome, complex tasks to the economic advantage of the consumers. What I hear you talking about is essentially a version of early retirement for everyone in which we have the luxury to ask the more existential questions of who am I and what makes me happy?

1:10:06You know, how can I be in community with my loved ones, with friends, neighbors, family, in a world in which I am not obligated if costs have deflated in my life, particularly if housing, health care and education have deflated in a world in which I am not obligated to make as much money in order to live and have a good life? Or just specifically to say I'm in a world in which I'm not obligated to work endlessly. Exactly. How does that square with the reality that humans are status-seeking creatures and hierarchical creatures who, for as long as humans have been alive, we have a documented history of wanting to obtain status and have typically done so economically through economic competition?

1:10:48This one for me is actually pretty easy to answer, which is we've run hundreds now of happiness studies. The famous one is the Harvard Happiness Study, which followed people for 80 years. I mean, this really, I mean, truly one of the great studies on the human experience. But there are many others. And the Blue Zones, I'm sure you're familiar with the Blue Zone studies to measure people who live a long time in the longevity. And there are deathbed studies and just all these things. consistently. The most important feature of a life well-lived is community. Time with friends and family in community, ideally outside.

1:11:25This is one of these remarkable threads that connects all of these studies in longevity, in happiness, across socioeconomic boundaries. And what's amazing about these studies is we can all observe them anecdotally. Talk to your grandparents if they're still alive. Talk to your older aunts and uncles and ask them, what makes their life well lived? What makes their life worth living? One, it's a really wonderful exercise. Two, you arrive at the same thing. They don't talk about status. They do not talk about status. Now, it could have been in the moment the status brought them some joy, but in the end, they look back on their lives with so much appreciation, so much gratitude for their community, for their friends and family, and for the spaces in which they enjoyed their company.

1:12:08I don't think it's actually a debate. I don't think we have to debate this one. I think that we've done enough research, we've seen this experiment play out enough individually and collectively to know that we are, again, depending on how religious or spiritual you are at any moment in time on this earth, to commune with the people we love. And that we found work in order to commune more healthy lifestyles. Like we invented most jobs, the history of work, to do things for the tribe that allowed the tribe to live collectively healthier lives. And that perpetuated a long time until one day we turned around and we were like, why do we work?

1:12:48We'd sort of forgot the whole purpose. And in doing so, we actually also forgot the purpose of technology. We've created this abundance of technology, hardware and software, and a lot of it no longer serves our happiness. Of course, I'm talking about device addiction in this case and things like social media, which are preying on people's desire for status and attention. But if you were to fast forward the lives of every influencer on earth, you know, you could, you had the power to sort of put them in their deathbed and you ask them, what was the best part of your life? How many of them would talk about the number of followers they had?

1:13:23We delude ourselves into thinking this is the thing, but we know it's not. We know it's not. And we've forgotten it for so long. And my point in all this is maybe we are on the precipice of a technology that will actually allow us to automate so much of the work that we have done for so long, which we started doing in the first place to build healthier tribes so that we could commune better, maybe in the process of doing so, we will actually force ourselves to very seriously ask a question that we have not asked for a very long time probably, which is what is the point of being human? What is the meaning of being alive, individually and collectively?

1:13:54And I point to what I think may in fact be more than just a economic awakening and renaissance, but a spiritual one. And of course, not everyone will enjoy the experience. I'm not proposing that it's kumbaya. For many people, it will feel very jarring. And of course, we don't share all the same values on Earth. This is one of the issues that we face, certainly across borders. But it does present this amazing moment where we actually, at least I think over the next 50 years, are sort of moving in a direction to seriously ask ourselves, what do we want to do today? Like, what do you want to do today?

1:14:30If you get to answer that question in any direction. Untethered from the necessity of money so that you can live a life. Untethered from the necessity of a job so that you can make that money. Again, I hear the early retirement question there. Untethered from the necessity of a job so you can make money, what is the most meaningful way to spend your time? I see how that applies specifically to people who have pursued early retirement and who have spent a lot of their time reflecting on that question and who have built their lives towards it. But if we reach a point in which a broader swaths of aggregate society through innovation and through automation are able to reach that same state, would it not be the case that at least some proportion of them would say, you know, without the benefit of deathbed hindsight, I want to differentiate myself such that I have status in this society.

1:15:28Going back to the airline lounge, what is the benefit of an airline lounge? I mean, besides like some free cubes of cheese. Yeah, to walk through the doors amidst a bunch of people who cannot. Exactly. I'm sure we will come up with new ways of differentiating ourselves. Some of them may be physical or emotional. The competition has a lot of different angles and arts, culture, science, lots of ways to explore this. I mean, every day it feels like we're inventing a new, very popular sport. If you haven't heard the World Rodeo League, that's going to be very big soon. I played volleyball in high school and college.

1:16:01My wife was a very elite volleyball player. I mean, women's volleyball isn't the next big women's sport. I think it's the next big sport. And my argument is like, we're constantly discovering new ways to compete that are not economic in nature necessarily, because we're good at competing. And there are plenty of ways to not compete necessarily on economic status. Pickleball. Pick a sport. I mean, truly, like, Padel, if you haven't been paying attention, is the new tennis. Esports. I mean, we're great at finding new ways to compete. I'm not proposing that we live in some la-la land where we all wander aimlessly like zombies, happy that we have our ham and cheese sandwich.

1:16:37That's not panacea for me. Panacea is a world where you have access to healthcare, housing, and education such that you don't worry about your survival. And then we ask the question, what do I want to do today? And for many people, that will mean work a lot. And there will be plenty of things that you can do. We find, you know, Parkinson's, we figure out a way to, what's the - Parkinson's law, yeah. The Parkinson's law. We figure out a way to fill the time. Right. And for many people, it will be to recreate. And by the way, my theory of idiocracy says for many people, it will be to do nothing.

1:17:05I think one of the great costs of optionality and freedom is the freedom to waste it. And we have to accept this as a society. So many people point to the idiocracy of people that a lot of people have stopped critically thinking as one of these great plagues. and I'm like, well, sort of, but in a world where we actually have so much abundance, someone's ability to do nothing is a mark of a lot of success. I'm not saying I like that outcome and I pray that people find personal agency and motivation to explore their limits, their personal limits. But it is something we have to reconcile that we have created a world with so much that if you want to stop critically thinking, you can.

1:17:47And And I'm saying that for many people, once we find a world where we can provide, where technology has allowed us to provide housing, healthcare, and education more affordably, which it will. I mean, it will. I mean, the primary care doctor is going to move to our mobile device over the next 10 years in such a remarkable way. I don't think people are fully yet appreciative. And, you know, McKenzie Price and Alpha School is promoting this theory of two-hour learning that is going to put an AI-powered tutor in the hands of every child on earth. and that is super exciting. Like this is happening and it's going to happen, by the way, against the best wishes of the institutions because the institutions are trying to keep the status quo.

1:18:27And also when we achieve this, plenty of people are going to say, I want to keep grinding. That's fine. I'm okay with that. That is great. And plenty of people are going to say, I want to recreate and plenty of people are going to say, I want to do nothing. My point is, it's even hard to explore these eventualities because so many people today say, I can't even imagine that. I can't imagine that. And I think to your point, there are two reasons they say they can't imagine this. Oh, three. The first is identity displacement. What I talked about earlier. It's very hard for anyone to imagine their life or purpose without their work.

1:18:59That is something that people don't like doing. The second is the internet productivity phenomenon. The internet promised it would make us more productive, which it did. And people somehow still work basically just as much as they used to. And I acknowledge that though. I remind people, we do work less than our parents and grandparents. The average work week is actually shortening. And some of this is policy, but some of this is productivity. But the third, the reason I really think is that we have trapped ourselves in our devices. We have actually forgotten the vision of what life could be because we have become so addicted to the technologies that were designed to free us in the first place.

1:19:37And I do this, I prove this point, by the way, by asking people to see their screen time, which I've discovered is the most intimate question one man can ask another. Like a guy, it's the demographic, if you'll just imagine with me, is usually a white male in IT. They'll say, you know, I don't know why you think AI is going to automate this stuff and it'll give me more time, look at my day. And I say, you know, that's fine. Could I just see your screen time? Could I see how much time you actually spend in front of your device? And of course, I can't ask them to see their TV screen time, but if I could, and I could aggregate these things.

1:20:10What I've discovered is that we have just actually so badly conflated our device time with productivity and we waste so much time in our actual day that most people, and by the way, it's such a problem because people are so ashamed of it that we're not even willing to point at it and talk about it. We can't even as a society have honest conversations about these things because people are so embarrassed and ashamed of their own affliction. It's taboo, right? It's commensurate it with porn and gambling, I am on a crusade to convince people that we actually have four more time in the day than we realize.

1:20:48And that we should start by recapturing our attention from the companies that are preying on it, and then actually start to really explore, okay, now that I found time in a day that I had previously, what would I do with this time? Because I do think, and I'm not on this campaign that personal responsibility is the only way that you can pick yourself up. But man, there are a lot of people in this world that have rediscovered the value of their own time and are living pretty wonderful lives as a result. That's not to say we shouldn't do all these other things, but it is to say that I think we have truly forgotten how much of our day we waste at the altar of the display of the device.

1:21:31Laura Vanderkam has some excellent time use studies. She has created a great synopsis of American time use studies in which people track their time in 15 minute increments and has documented very, very well how in the span of 168 hour a week, we have even people with busy careers, multiple young children. She has four children of her own with athletic hobbies, still have actually far more time than they perceive themselves to have. Partially it's because they're thinking about work even when they're not at work. So there's the cognitive notification. Yeah, there's that cognitive residue in which you overestimate the amount of time that you work because you're thinking about it even when you're showering.

1:22:14And partially, as to your point, it's time wasted on the device is not necessarily when you're absentmindedly scrolling through Instagram, you don't necessarily recognize that you are taking a break. And Instagram is like the obvious one. And it's easy to point at Meta and say, you know, what hath God wrought? And, you know, this is the new Philip Morris. And it is. but also the number of garbage TV shows that people watch. And I'm, by the way, like I'm not here to crusade on people not watching TV. It's not my point, but there's a lot of time in the day to do things that don't include something.

1:22:51And I've watched Love Island. I think it's quite good. And I do get the appeal on some of these things. By the way, some of these things are very important culturally. Like, you know, if you didn't watch - I love the Gilded Age. Yeah, yeah, yeah. And then if you weren't watching Game of Thrones, like were you even, you know, how could you fit in? And I get that, but I remind people that it's more pernicious than just Instagram. Like you can point at Instagram and say, well, this is bad, but it's, there's a lot of other things going on here. You know, your favorite TV show then rolls into your second or third favorite TV show and yeah, well, it's on, you might as well watch it.

1:23:19This is where I think we really are losing time. And as a result, you know, just back to my point, what ends up happening is I feel like I'm speaking to people in a world where the marquee, The big issue is, hey, it's hard for me to have this conversation with you because either I or someone I know is struggling to make ends work in a world where housing, healthcare, and education are just prohibitively expensive for many people. Certainly, probably education and healthcare, just like good education and healthcare is just so, so expensive. Housing, you can rent. I mean, you can't buy, but renting has become somewhat affordable.

1:23:53But the real issue, I think, is that backdrop paired with like these three, like identity displacement, screen addiction, and this loss of the actual, the misunderstanding of our actual time spent. And piecing apart all of that is not particularly easy, which makes this conversation quite hard. And it makes it easier for people to be like, oh, that guy's an idiot. If you start to explore a lot of these things, to me, it's kind of glaringly obvious. If we built a better, more deliberate relationship with our device, and we put pressure on the ruling party to let technology affordably offer these services, we are not that far from a pretty amazing world.

1:24:31Like we really are like teasing this pretty cool space where lots of people get to do lots of really like explore lots of really cool passion projects. And then the question, what do you want to do today? Becomes like a one that you can seriously answer. And so on that note, what do you want to do today? I want to go home and enjoy a nice meal with my wife and talk about this and talk about maybe nothing at all and just enjoy these last few moments. She's very pregnant. So these last few moments of just us. Nice. And you have a 15-year-old cat. And our 15-year-old cat, Finny, who had a fun adventure today wandering the apartment building.

1:25:13And ended up on the floor of... Ended up on the Raymond James floor looking for financial advice. See, even our cat wants access. Everything's gated these days. Excellent. Well, thank you for spending this time with us. Thanks so much, Paul. I really appreciate you having me. Where can people find you if they'd like to learn more? The website, zackkass.com, Z-A-C-K-K-A-S-S.com, has information on the book, The Next Renaissance AI and the Expansion of Human Potential, information on our newsletter, The Next Renaissance newsletter. I don't use social media, but I have a LinkedIn. You can follow me there.

1:25:44We maybe need to solve that. But for now, that's where you can find me. Thank you, Zach. What are three key takeaways that we got from this conversation? Key takeaway number one, everyone wants everyone else's job to automate. You don't want your own job to automate, but you do want other people's jobs to automate because that will make things cheaper. We all want faster services and lower costs. That requires automation. And yet we're terrified of automation when it comes for our own careers. And that creates a bit of a paradox, a bit of attention. We all day, you and I, everyone here, asks ourselves and people around us explicitly sometimes, when is this good or service going to be better, faster, or cheaper?

1:26:27Without recognizing that what we are asking is, when is this good or service going to have a human extricated from the manufacturing of it? One of the questions that I finally figured out I needed to ask these guys was, who do they think benefits economically when we automate the ports? Like, to what end are we automating the ports? Key takeaway number two, your job might be safe, but you may also face an identity crisis, an emotional reckoning. Zach argues that the real threat from AI is not economic. It is emotional. Most of us have so much identity wrapped up in our work that we can't imagine who we would be without it.

1:27:08Can we extricate our purpose and identity from our work? because if we can't, then we're not going to let any of our work be automated. This is just going to be one of these incredible things where we like actually fight to the death for a job that some of us don't even like because the idea that we won't do that thing and we aren't on that career path is just terrifying. Finally, key takeaway number three, financial illiteracy is the silent killer of wealth. While we sit here worried about AI taking our jobs, Zach points out that we're already bleeding a lot of money through financial illiteracy.

1:27:45Banks collected$11 billion in overdraft fees last year alone. That's just one of many examples. So AI can actually improve financial literacy and in doing so, help us be better at managing our money, at growing our wealth. Most people have no idea how much they are contributing to the bottom line of banks who are preying on their illiteracy. Predatory lending. Credit cards charging people 30 % and just every month just taking a little bit. And then you turn around and after a few years, you've paid a credit card company$50 ,000, some egregious amount of your net worth because you're not even aware.

1:28:28Those are three key takeaways from this conversation with Zach Kass. Thank you so much for being an afforder. If you enjoyed today's episode, please do three things. First, share this with your friends, family, neighbors, colleagues, siblings, cousins, nieces, nephews. Share it with anyone who's worried about or optimistic about the future. Share it with the permables and the perma bears, because that is the single most important way that you spread these ideas, that you spread the message of financial literacy, of double-I fire. So that is number one. Number two, open your favorite podcast playing app.

1:29:07Make sure that you hit the follow button. And while you're there, please leave us up to a five-star review. Number three, it's January. So download our free guide. It's a long one. It's a free guide to the financial goals that you'll set for the year.

1:29:27It's at one tweak a week guide. So it's very tactical and it talks about these tweaks that you can make that are very, very, very small. I mean, extremely small. We're talking about once a quarter saving 1 % more than you currently do. We're talking about little tweaks like that because if you do that 52 weeks a year, then by the end of the year, I mean, if once a quarter you increase your savings rate by 1%, you're saving an extra 4 % by the end of the year. You just went from a 6 % savings rate to a 10 % savings rate or a 20 % savings rate to a 24 % savings rate, and you did it incrementally.

1:30:06And so that's what this free guide helps walk you through. There are these tiny, minor, tactical little tweaks that you can make one tweak per week every week this year. You can download this for free. It's called One Tweak a Week, affordanything.com slash financial goals. That's affordanything.com slash financial goals. It's a great thing. Every January, I encourage people to begin the year with a one-week-a-week challenge. Again, download it for free at affordanything.com slash financial goals. Thank you so much for tuning in. This is the Afford Anything Podcast. I'm Paula Pan, and I'll meet you in the next episode.