4 Listening Skills Every Leader Should Master

0:28This episode is brought to you by Google Chrome. These have been my go-tos, and I kind of think of them as a middle ground between a true run short and a more playful, athletic, sporty short. They have all the performance you want for running, so a comfy liner, our lightweight, swift fabric, even a pocket for your keys. But what I really like is the flowy fit and layered hem. It gives it a little bit of volume, a little bit of fun, so they feel as good on a run as they do just at coffee afterwards. You can find the Shake It Out shorts in-store now or online at lululemon.com. For a lot of people, it takes a minute to communicate the main point of their message.

1:00So if you stop listening in the middle or interrupt them, you may miss it. Try to stay present. And if you do find yourself turning inward during a conversation, pause and remind yourself, listen until the end. As you practice being present, try to focus on understanding the big picture rather than trying to remember every single word the other person says. Once they're done speaking, pause to reflect and then summarize their point with, So what I heard you say is, and then ask, did I get that right? This shows them that your intention is really to understand. Most conversations have two elements, the relationship and the content.

1:37Focusing only on the content may shut down the other person, especially if they feel like you care more about their work than their well-being. And focusing only on the relationship may lead to conversations that circle around any real solution. So it's important to be aware of this and adjust your focus depending on the needs of the person you're speaking. with. When a direct report approaches you with a challenge, practice paying attention to what they're saying below the surface. What story is my direct report telling themselves and how might their values be impacting their perception of the situation?

2:08Because while values evoke strong emotions, people don't always recognize when they're influencing their behaviors. If you can tap into your team's varying values and see what's being honored and what's not being honored, you can make more informed decisions about how to mentor and guide them. there's a reason they say snap judgment changed the sound of storytelling the stories the music the voice in the dark heard on npr stations across the country time called it one of the best 100 podcasts ever the kind of stories you can't wait to tell somebody snap judgment from kqed tap to listen now to snap judgment from kqed on spotify Have no fear.

2:54Chosen Foods is here to defend your favorite foods from the forces of seedy oils and sketchy ingredients. With cooking oils, salad dressings and mayo, all powered by the good fats from 100 % pure avocado oil and simple, delicious ingredients. Chosen Foods.