In short
How managers can use six targeted questions in one-on-ones to learn how employees really feel, addressing low engagement and loneliness.
Guest backgrounds
No guest names or bios are provided in the transcript; only “our experts” is mentioned.
Key claims
60% of workers are not engaged; one in five report feeling lonely. Managers need structured questions (including numerical scales) to reduce ambiguity, build trust, and uncover issues affecting productivity and commitment.
Notable examples
Ask about feelings using a scale, learn what motivates them, discuss what they can/can’t control, identify what’s holding them back, and support development by recognizing ambitions and future goals.
Written by AI. May contain mistakes. Listen to the episode to check what was said.
Chapters
Tap a time to open that second in VOUnderstanding Employee Engagement
0:30 to 0:54
Learn how to assess employee feelings and improve workplace engagement.
“With SUVs made to move with your rhythm.”
Understanding Employee Engagement
0:56 to 2:30
Learn how to assess employee feelings and improve workplace engagement.
“Globally, 60 % of workers are not engaged.”
Transcript
Automatic transcript. May contain errors.0:28This episode is brought to you by Google Chrome. of America for a reason. With SUVs made to move with your rhythm. The versatile Equinox tackles your entire day. The spacious Traverse fits your crew and your whole weekend. And tracks bring style with value you can count on. All infused with tech that has your back. So your drive always hits the right chord. Chevrolet. Together let's drive. Globally, 60 % of workers are not engaged. and one in five report feeling lonely. For managers, this can be a problem because if your team doesn't feel good at work, they're gonna be less productive and less committed.
1:10Still, it can be a hard problem to solve because it's hard to tell how people really feel, especially when you're the boss. Our experts say that asking these six questions in your one-on-one meetings can help you figure out what's really going on. Instead of asking something more generic, using a numerical scale gives people a way to deliberately assess their feelings, and it gives you an opening to dig deeper. Getting to know who your team member is outside of work will help build trust, and that will make it easier for them to come to you with their concerns later on. Employees who feel purpose in their work are more satisfied, and this question shows you want to support them and find ways to make their work meaningful.
1:50Understanding what motivates people will help you keep them engaged, so be open to your team member's ideas, but also be honest about what you can and can't control and avoid overpromising. The goal is to understand their point of view and then brainstorm together. Your team member might be dealing with a challenge that you don't even know about. So find out what's holding them back and see how you can make it easier for them to do their best work. The more you recognize your team members as people with ambitions and dreams, the better you'll understand how they feel about their jobs and futures.
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From the publisher
6 Questions to Find Out How Your Employees Are Really Doing
10 Jan 2025
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Do you know how your team members really feel about their work? Research says a lot of them are probably feeling unengaged. Asking the right questions in focused one-on-one settings can keep you in tune with them and help everyone flourish.
Read the full article by Rebecca Knight here: https://s.hbr.org/4gRGgKm
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