In short
A discussion of nine Gartner-predicted workplace trends for 2024 and beyond, framed around disruption in work and business. It highlights benefits to offset the costs of work (especially for remote/hybrid), GenAI creating new responsibilities (e.g., prompt engineering, cybersecurity) and being involved in 70% of text/data-heavy tasks by 2025, and 4-day workweeks moving from “radical” to routine. It also covers manager conflict-resolution skills, a GenAI “trough of disillusionment” (2–5 years), skills-based hiring replacing degree requirements, climate-protection as an employee benefit, DEI embedded into how companies achieve objectives, and collapsing stereotypes of linear career paths.
Guests
No guests mentioned in the transcript.
Notable examples
4-day workweeks raised in union negotiations; pilots showing productivity and well-being gains; disaster response plans becoming part of employee value propositions.
Written by AI. May contain mistakes. Listen to the episode to check what was said.
Chapters
Tap a time to open that second in VOTrend 1 & 2: Benefits and AI Opportunities
0:30 to 0:56
Discover how organizations will address work costs and the role of AI.
“With SUVs made to move with your rhythm.”
Trend 1 & 2: Benefits and AI Opportunities
1:24 to 2:26
Discover how organizations will address work costs and the role of AI.
“offer benefits to address the costs of work.”
Trend 3 & 4: Four-Day Workweeks and Conflict Resolution
2:26 to 3:12
Learn about the shift towards four-day workweeks and the importance of conflict resolution skills.
“4-day workweeks will move from radical to routine.”
Trend 5 & 6: AI Disillusionment and Skills-Based Hiring
3:12 to 4:08
Understand the challenges of AI implementation and the shift to skills-based hiring.
“AI experiments will yield hard lessons and painful costs.”
Trend 7 & 8: Climate Change Benefits and DEI Integration
4:08 to 4:59
Explore climate change as an employee benefit and the importance of integrating DEI.
“Climate change protection will become a new employee benefit.”
Trend 9: Evolving Career Paths
4:59 to 6:02
Examine how career paths are changing and what this means for organizations.
“Traditional stereotypes of career paths will collapse in the face of workforce change.”
Transcript
Automatic transcript. May contain errors.0:28This episode is brought to you by Google Chrome. of America for a reason. With SUVs made to move with your rhythm. The versatile Equinox tackles your entire day. The spacious Traverse fits your crew and your whole weekend. And tracks bring style with value you can count on. All infused with tech that has your back. So your drive always hits the right chord. Chevrolet. Together let's drive. 2023 was a fairly tumultuous year for the world, as well as the worlds of work and business. So what can we expect in 2024? In a recent HBR article, analysts at research and consulting firm Gartner say the answer is more disruption, and they've identified nine trends that could shape work in the next year.
1:17Are you and your team ready for these potential game changers? Let's find out. Trend one, organizations will offer benefits to address the costs of work. Employees who shifted to working remote or hybrid have experienced what it is to work without baring the financial, time, and energy costs of going into the office every day. Not having to commute is a huge savings for many. Organizations will try to tackle the costs of work head-on by sharing or reducing the tangible and intangible costs of returning to the office. Trend two, AI will create, not diminish workforce opportunity. Everyone's concerned Gen.AI could replace many jobs, but in the short to medium term, that seems unlikely.
2:08What Gen.AI will do is lead jobs to be redesigned to include new responsibilities, such as prompt engineering and cybersecurity. Gartner predicts that Gen.AI will play a role in 70 % of text and data-heavy tasks by 2025. Trend 3. 4-day workweeks will move from radical to routine. This once seemed like a dream as distant as flying cars, but 4-day workweeks have been raised in union negotiations and are the preference for many workers. Recent pilots of a four-day workweek have suggested benefits for productivity and employee well-being. Trend number four. Employee conflict resolution will be a must-have skill for managers.
2:57This year, conflicts between employees are poised to be at an all-time high. Managers who can effectively navigate and manage conflict among employees will have an outsized positive impact on their organizations. Trend 5. Gen. AI experiments will yield hard lessons and painful costs. Gartner found that Gen. AI has already reached the peak of inflated expectations. It will next enter what they call the trough of disillusionment. A two-to-five-year period during which Gen. AI just won't live up to overhyped expectations. Companies will need to actively manage expectations, as well as the risks associated with implementation.
3:41Trend six. Skills requirements will overtake degree requirements. College degrees are the top requirement of yesterday's job descriptions, not tomorrow's. Organizations today are increasingly shredding the paper ceiling, the invisible barrier workers without degrees face, And they're embracing skills-based hiring, even for some corporate jobs long considered degree dependent. Trend 7. Climate change protection will become a new employee benefit. 2023 brought new visibility to how climate change is impacting workforces worldwide. As these events shift from localized and episodic to widespread and persistent, organizations are making disaster response plans a more explicit part of their employee value proposition.
4:33Trend 8. DEI will become more embedded in the way we work. For too many organizations, DEI still operates in a silo with no accountability or ownership, limited decision-making powers, and ineffective cost enterprise DEI efforts. In 2024, companies will begin to embed DEI throughout the organization, positioning it not as what they do, but how they achieve high performance in their key objectives. Trend nine. Traditional stereotypes of career paths will collapse in the face of workforce change. More employees are stepping out of the workforce mid-career, shifting across industries, or embracing less predictable work at some point in their careers.
5:23Workers are also contending with involuntary disruptions to their careers due to economic cycles, caregiving responsibilities, displacement during conflict and natural disasters, and shifting responsibilities as technology and business models evolve. As atypical career paths become mainstream, organizations must rethink the well-entrenched stereotypes that underpin most talent management strategies. So there you go, nine predictions for the year ahead. For more details on these upcoming trends, visit hbr.org or click on the link in the description.
From the publisher
Four-day Workweeks and 8 Other Trends That May Shape 2024 and Beyond
15 Feb 2024
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In 2023, organizations continued to face significant challenges, from inflation to geopolitical turmoil to controversy over DEI and return-to-work policies — and 2024 promises more disruption. Gartner researchers have identified nine key trends, from new and creative employee benefits to the collapse of traditional career paths, that will impact work this year. Employers who successfully navigate these will retain top talent and secure a competitive advantage for themselves.
More details on these trends:
https://hbr.org/2024/01/9-trends-that-will-shape-work-in-2024-and-beyond
00:00 Are you and your team ready for these game changers?
00:27 Trend 1 - Work costs
00:59 Trend 2 - AI and work
01:28 Trend 3 - Four-day workweeks
01:53 Trend 4 - Conflict resolution
02:15 Trend 5 - GenAI
02:46 Trend 6 - Skills-based hiring
03:11 Trend 7 - Climate change
03:37 Trend 8 - DEI
04:08 Trend 9 - Career paths
Produced by Scott LaPierre and Elainy Mata
Video by Elie Honein
Design by Alex Belser
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