In short
Rebuilding team trust after leadership communication or decisions erode motivation.
Guest backgrounds
No named guests; the host answers a “one minute or less” leadership question.
Key claims
Trust is foundational to any relationship and essential for high-performing teams; rebuilding requires returning to fundamentals, giving the team time to process, listening (not talking at), owning the situation, and showing commitment to rebuild.
Notable examples
A scenario where trust was lost “through no fault of my own” but filtered through management; the host emphasizes creating space for team members to feel trust is being rebuilt and implementing feedback mechanisms so the team experiences the leader as trustworthy.
Written by AI. May contain mistakes. Listen to the episode to check what was said.
Chapters
Tap a time to open that second in VORebuilding Trust in Teams
0:04 to 0:23
Understand the foundational elements of trust in a team and strategies to rebuild it.
“It can help you with practically anything on the web, like restoring a vintage motorcycle from a 50-page restoration block, or finally break down that long article you've had open for weeks.”
Rebuilding Trust in Teams
0:56 to 2:33
Understand the foundational elements of trust in a team and strategies to rebuild it.
“Without trust, it's very hard to then get the other really productive elements that you want in a high performing team.”
Transcript
Automatic transcript. May contain errors.0:01This episode is brought to you by Google Chrome. You think you know a browser, but Gemini and Chrome? That's new. It can help you with practically anything on the web, like restoring a vintage motorcycle from a 50-page restoration block, or finally break down that long article you've had open for weeks. Gemini and Chrome is here for it. Ready to make anything online make sense? There's no place like Chrome. Check responses set up required. Compatibility and availability varies 18+. Listen to the heartbeat. Chevy is called the heartbeat of America for a reason. With SUVs made to move with your rhythm.
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1:28Without trust, it's very hard to then get the other really productive elements that you want in a high performing team. So I think what you're really asking is in terms of rebuilding that trust, you kind of have to go back to the fundamentals. And if you know you had trust with that team beforehand, part of it is looking at what was the fabric of that trust. And my guess is they might need a little bit of time to really process through whatever it is that created the erosion of the trust. They might need to be listened to by you. And remember, I'm saying listen to not not being talked at. And you really being able to hold a space, for lack of a better term, where they're feeling like that trust is being rebuilt.
2:11So owning it for them, showing a commitment that that is what you want to do is rebuild the trust and then actually putting things in place where you're receiving from them so that they feel like you are being trustworthy towards them is going to be really important. Have no fear. Chosen Foods is here to defend your favorite foods from the forces of seedy oils and sketchy ingredients. With cooking oils, salad dressings, and mayo, all powered by the good fats from 100 % pure avocado oil and simple, delicious ingredients. Chosen Foods. Stitch Fix. Stop shopping. Get styled. A plus on the outfit, Ms.
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From the publisher
Has Your Team Lost Trust in You?
16 Dec 2024
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Has your work team lost trust in you? Executive coach Muriel Wilkins is here with advice and strategies that can help — delivered in one minute or less. Wilkins is the host of HBR’s Coaching Real Leaders, available wherever you get your podcasts.
You can also listen here: https://s.hbr.org/4fqGyGU
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