In short
How to present data as stories using a 3-step structure (setup, conflict, resolution), then apply it to a chart of global real home prices.
Guests
No guests mentioned; it’s a solo “Quick Study” episode.
Guest backgrounds
N/A.
Key claims
Every story follows setup-conflict-resolution; conflict requires change. Indexed charts can mislead (e.g., lines meeting in 2005 may reflect indexing, not real convergence). Use chart titles/states to highlight only what matters.
Notable examples
Charlie Brown (setup: Charlie runs; conflict: Lucy takes ball; resolution: new reality). Global Real Home Price Index (Japan’s 30-year bubble; post-2005 bifurcation with Australia/Canada/New Zealand rising like a bubble while others fall then return).
Written by AI. May contain mistakes. Listen to the episode to check what was said.
Chapters
Tap a time to open that second in VOThe Art of Storytelling with Data
0:04 to 1:20
Learn the three essential elements to effectively tell stories using data.
“It can help you with practically anything on the web, like restoring a vintage motorcycle from a 50-page restoration block, or finally break down that long article you've had open for weeks.”
The Art of Storytelling with Data
1:27 to 6:12
Learn the three essential elements to effectively tell stories using data.
“You've been told you should be doing it.”
Transcript
Automatic transcript. May contain errors.0:01This episode is brought to you by Google Chrome. You think you know a browser, but Gemini and Chrome, that's new. It can help you with practically anything on the web, like restoring a vintage motorcycle from a 50-page restoration block, or finally break down that long article you've had open for weeks. Gemini and Chrome is here for it. Ready to make anything online make sense? There's no place like Chrome. Check responses set up required. Compatibility and availability varies 18+. Chronic migraine. 15 or more headache days a month, each lasting four hours or more, can make me feel like a spectator in my own life.
0:32Botox, onabotulinum toxin A, prevents headaches in adults with chronic migraine. It's not for those with 14 or fewer headache days a month. It's the number one prescribed branded chronic migraine preventive treatment. Prescription Botox is injected by your doctor. Effects of Botox may spread hours to weeks after injection causing serious symptoms. Alert your doctor right away as difficulty swallowing, speaking, breathing, eye problems or muscle weakness can be signs of a life-threatening condition. Patients with these conditions before injection are at highest risk. Side effects may include allergic reactions, neck and injection site pain, fatigue, and headache.
1:03Allergic reactions can include rash, welts, asthma symptoms, and dizziness. Don't receive Botox if there's a skin infection. Tell your doctor your medical history, muscle or nerve conditions, including ALS Lou Gehrig's disease, myasthenia gravis or Lambert-Eaton syndrome, and medications, including botulinum toxins, as these may increase the risk of serious side effects. Why wait? Ask your doctor, visit BotoxChronicMigraine.com, or call 1-800-44-BOTOX to learn more.
1:26Scott Berinato:Storytelling with data. Everybody's doing it, right? You're not doing it. You should be doing it. You've been told you should be doing it. Storytelling with data is the big thing. Well, it turns out you should be doing storytelling with data, but it's a lot easier than you probably think it is. Once you know the three elements of a story, set up conflict resolution. You can start telling stories with your data. Set up conflict resolution. Every story ever told from the beginning of time follows this structure. It's really that simple. Set up. Charlie Brown runs toward the ball. Conflict. Lucy takes the ball away at the last second.
1:58Scott Berinato:Resolution. And a setup is just some reality. And by reality, we just mean a situation. It could be fictional, but it's a reality you've created for the story. And then you have conflict, which has changed that reality. Without change, there is no story. You just have a bored audience. The resolution is just the new reality that the change creates. So with that in place, we can now take a chart. We're going to break it down, pull it apart, find the stories in it, find the setups, the conflicts, the resolutions. We're going to rebuild it as a storytelling device.
2:28Scott Berinato:Okay, now we're back with a chart. This is Global Real Home Price Index. The index is 100, and you see a bunch of lines for countries. There's a gray line in there that's the aggregate as well. This chart is really showing home prices in a lot of different places in the world, and that's where I'm starting. So I want to find the stories in here. The first thing I start to notice really are a couple of things. I obviously noticed that big hump on the green line there. That's Japan. And I noticed that point where everything comes together. To me, that immediately says, those are probably two places where there's conflict.
2:57Scott Berinato:But I realized something as I'm looking at this, and I'm glad I did, because otherwise I would have had the wrong story. And that is that these home prices are indexed to 2005. So the fact they come together there in 2005 doesn't mean the prices came together. That just means those are the dollars that the people who made the chart used to show the change in house prices over time. So there's really no conflict there. And in fact, I think that's my setup. That's where we start, because that's where they started. I can still tell those two stories on the left and on the right, but I start there instead of at the beginning of the chart.
3:28Scott Berinato:I can look backward and say, you know, home prices rose steadily in most places in the world for 30 years, except for in Japan, which experienced a three-decade-long bubble. And that is a perfectly good story. The setup is home prices rose steadily in most places, except in Japan, which is the conflict and the resolution. it experienced this 30-year bubble. And then working from 2005 to the right, I have another story, which is that there was a smaller house bubble, housing price bubble, in most places, except Japan. So now the story has flipped. But something different happened this time, and that is that the markets bifurcated.
4:01Scott Berinato:And you ended up with three markets, Australia, Canada, New Zealand, rising again, looking much like a bubble, and the rest falling and then rising back to about 2005 levels. So I've really started to see a couple of stories emerge here. One, both starting in 2005, because that's where our prices start, and one sort of working backward in time and one working forward in time.
4:23Scott Berinato:Okay, so I'm going to spare you most of my sketching because it's so messy and chaotic, it probably would just give you a headache. But I did a bunch of sketching and I arrived at these final charts and I've split the chart up into a couple of states. It really helps your audience focus. So here is my setup. You can see it. Prices rose steadily in most places in the world. I try to use my titles to actually reflect the story in here. The steady increase reflects that setup. Instead of just using a generic title about global real home prices, which is boring and not helpful, the title can really do some work for me here.
4:55Scott Berinato:And then I want to add the conflict and resolution state 2. There it is. You can see we've added Japan, except in Japan in the title, and that conflict and resolution becomes clear that Japan was this bubble that lasted 30 years that was different than everywhere else. And you can see as I present this, it almost looks seamless as if I'm just showing you one chart that changes state. And then I'm just going to repeat this process for going forward. And you see here, I've included my setup, conflict, and resolution all together in one state. You see that little bubble, and then you see the bifurcation of the market.
5:27Scott Berinato:But the most important thing is I've really highlighted the elements of the story in both cases and nothing else. I've left out any information that might distract from telling that story. I've not focused on anything that doesn't matter. to telling that simple story of setup, conflict, and resolution. Narrative is the most powerful, most human tool we have to communicate. If you can apply storytelling to your data, it creates an emotional connection with the audience. They're not only going to believe what you show them, they're going to feel it.
6:09Thank you.
From the publisher
Telling Stories with Data in 3 Steps (Quick Study)
30 Oct 2019
---
Setup, conflict, resolution.
You know right away when you see an effective chart or graphic. It hits you with an immediate sense of its meaning and impact. But what actually makes it clearer, sharper, and more effective? In this video, Scott Berinato, author of “Good Charts” and “Good Charts Workbook”, walks through the three essential ingredients of any story--including those told with data.
---------------------------------------------------------------------
At Harvard Business Review, we believe in management. If the world’s organizations and institutions were run more effectively, if our leaders made better decisions, if people worked more productively, we believe that all of us — employees, bosses, customers, our families, and the people our businesses affect — would be better off. So we try to arm our readers with ideas that help them become smarter, more creative, and more courageous in their work. We enlist the foremost experts in a wide range of topics, including career planning, strategy, leadership, work-life balance, negotiations, innovation, and managing teams. Harvard Business Review empowers professionals around the world to lead themselves and their organizations more effectively and to make a positive impact.
Sign up for Newsletters: https://hbr.org/email-newsletters
Follow us:
https://hbr.org/
https://www.linkedin.com/company/harvard-business-review
https://www.facebook.com/HBR/
https://twitter.com/HarvardBiz
https://www.instagram.com/harvard_business_review
Learn more about your ad choices. Visit megaphone.fm/adchoices




