Walmart's CEO Predicts AI Will Alter Every Job

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0:35The versatile Equinox tackles your entire day. The spacious Traverse fits your crew and your whole weekend. And Trax brings style with value you can count on. All infused with tech that has your back. So your drive always hits the right chord. Chevrolet. Together let's drive. Well, let's talk about AI. I mean, how do you think about it? I mean, one is tempted to think, all right, so AI offers these tremendous efficiencies, possibly at the expense of human employment. I mean, how do you, what is the core kind of AI thinking at Walmart at this point?

1:13Doug McMillon:Well, again, growth is the first thing that I think of. And the e-commerce experience hasn't changed that much since it really started back in the 90s with a search bar and a laundry list. And now we have an opportunity to create an e-commerce experience that's multimedia, more personalized, contextual, really change the digital side of the equation. And we're really focused on that. As it relates to changes to employment, I really do think that every job we've got is going to change in some way. You know, whether it's getting the shopping carts off the parking lot or it's the way our technologists work or certainly the way leadership roles change.

1:51Doug McMillon:I can imagine how AI will change every one of those jobs and it will create new jobs. We're starting to see some of that. All of those new jobs we've seen already are AI oriented in some way. It will eliminate some tasks and eliminate some roles. And what we want to do is equip everybody to be able to make the most of the new tools that are available, learn, adapt, add value, drive growth, and still be a really large employer years from now. That's the goal that we're working towards. So we've done things like give everybody a Chad GPT license and and give everyone other tools so that they can learn and grow and and go through this process with us as a company.