In short
The episode argues that fashion resale is evolving into a “stock market” for brands: product value continues after the point of sale, and buyers who resell or buy for future resale increase demand for new retail rather than replacing it.
Key claims
resale can amplify primary sales because it accelerates turnover, drives returns of good items, and creates long-term “opening bid” pricing dynamics. Brands increasingly design for durability and for future re-circulation (status signaling and reappearance years/decades later), which changes merchandising, supply, production, distribution, marketing, and financial planning.
Notable examples
Patek Philippe Nautilus “Tiffany blue” retail $52k, then secondary trading above $2M within ~3 months; Hermes monetizing by buying back vintage and reselling at ~5x market, reaching 7% of total revenue; Louis Vuitton embedding NFC chips for authentication; Zara reauthoring archives via John Galliano; Eddie Bauer’s auction failing due to mall retail model weakness; eBay dominating resale traffic; RealReal “buyer-skewed” pricing.
Guests
The transcript doesn’t name the episode’s guests; it mainly features hosts Lee and a conversation with Norm Claussen (photographer of the Marlboro Man advertising) plus mentions of Will Ahmed (Whoop CEO), John Galliano, and other executives (Ford global head of brand, Framer CEO, etc.) but not as clearly identified guests.
Written by AI. May contain mistakes. Listen to the episode to check what was said.
Chapters
Tap a time to open that second in VOConversations from South by Southwest
1:12 to 3:18
Discussion about experiences and insights from South by Southwest.
“That was basically the thing that I love most about it because I am so sick of the weather here in New York.”
The Evolution of the Cowboy Myth
3:18 to 8:56
Exploration of American iconography and the cowboy mythology in art and culture.
“with Ford's global head of brand and kind of talking about kind of what's happening with Ford.”
Cultural Capital and Market Movements
8:56 to 11:42
Analyzing how brands leverage cultural capital to influence market trends.
“So I think that was when like they wanted to get everyone to smoke.”
Brand Performance Highlights
11:42 to 13:58
Insights into recent performance and strategies of various major brands.
“So as a reminder, this is a segment where we track how companies are building cultural capital to move markets.”
Nike's Financial Moves and Brand Dynamics
14:03 to 16:50
Learn about Nike's recent financial filings, organizational changes, and the impacts on brands like Eddie Bauer.
“the Swoosh issued its latest 8K filing with the Securities and Exchange Commission.”
Tech Wearables and Consumer Fashion
16:51 to 18:28
Discover how Whoop integrates technology into fashion and its collaboration with designers.
“How do you make tech that is truly wearable?”
The Resale Market's Rise
18:29 to 20:52
Explore the growth of the resale market and the shifting consumer behaviors influencing it.
“There are three things that fascinate me.”
Dynamics of Online Resale Platforms
20:53 to 23:15
Understand the differences in pricing strategies and consumer motivations on resale platforms.
“A lot of, like, sometimes I'm just like, just take it.”
Impact of Digital Marketplaces on Fashion
23:16 to 26:03
Learn how digital marketplaces have transformed the fashion resale landscape and consumer behaviors.
“And that's where I think – I think that's where this all gets really interesting.”
Valuation and Market Dynamics in Resale
26:04 to 28:00
Delve into how valuation works in the resale market and its parallels with the stock market.
“First thing, it's consumers are not consumers anymore.”
Show all 28 chapters
Market Dynamics of Luxury Resale
28:00 to 28:31
Understand how luxury items appreciate in value on the secondary market.
“And then in three months in the secondary market, it was trading.”
Fashion Brands and Market Manipulation
28:31 to 30:03
Explore how fashion brands manage supply and influence resale markets.
“kind of IPO pop that you typically talk about in a stock market that you want.”
Real-Time Exchange and Cultural IQ
30:03 to 32:16
Learn about the impact of real-time resale data on cultural trends and market pricing.
“eBay, Depop, ThreadUp, Postmark, whatnot, like even Oxfam, Salvation Army.”
Information Visibility in Resale Markets
32:16 to 33:53
Discover the importance of information accessibility in the resale market.
“Like ontologically, it changes companies from manufacturers to issuers, right?”
Trends and Provenance in Luxury Goods
33:53 to 35:50
Examine how trends and provenance affect the resale value of luxury items.
“to the continued emergence and formalization of this resale market as a cultural market form of stock market.”
Resale Authentication and Market Trust
35:50 to 38:47
Understand the significance of authentication and trust in the resale market.
“I think he said having real-time volatility, having real-time information of what is trending, what is peaking, and what is becoming stale at the end of a day, or what has a long-term burn.”
The Financial Aspects of Resale
38:47 to 42:00
Analyze the financial benefits of luxury brand buybacks in the resale market.
“So what it does is it creates that resale authentication regardless of who is selling it.”
The Value of Archival Products
42:00 to 43:20
Learn how resale of archival items can be more profitable than new production.
“Because buying something archival from Ralph is better than buying from someone no name on eBay.”
Brand Value and Market Control
43:20 to 45:00
Explore how brands can increase value by controlling product availability.
“And I think this is, again, going back to this asset manager frame, right?”
Designing for Long-Term Value
45:00 to 46:40
Understand the importance of design in creating long-lasting brand value.
“Oh, Thanksgiving, Black Friday sale, Christmas sale, and then landfill TJ Maxx and so on.”
Narrative and Storytelling in Fashion
46:40 to 48:20
Discover how storytelling impacts fashion branding and product perception.
“When, you know, you have that logo, you have that pastel color palette.”
Adapting to Market Changes
48:20 to 50:00
Learn about the potential shifts in fashion industry strategies over time.
“And you might actually end up creating an infrastructure that releases these in a different cadence.”
The Role of Data in Fashion Resale
50:00 to 51:40
Examine the impact of data on managing fashion resale markets.
“I mean, when I've been involved with that stuff, like it is always about where is this company going?”
Challenges in the Resale Market
51:40 to 53:20
Identify the structural challenges facing the resale marketplace.
“I do think that the resale marketplace is too volatile without having the data tools that we talked about.”
The Future of Fashion and Data
53:20 to 55:00
Predict how data-driven strategies may shape the future of fashion.
“Like, merchandising claims to be a data business, but it's not.”
The Evolution of Sports Analytics
56:02 to 56:44
Learn how data-driven decision making transformed major sports teams.
“Like the whole money ball thing in sports, like sports used to be entirely, entirely about like gut instinct and well, I feel this and I've been in the league this long and stuff like that.”
Innovating Merchandising with Data
56:45 to 57:34
Discover how data can revolutionize merchandising strategies in brands.
“A dashboard that is very similar to that.”
Harnessing AI for Market Insights
57:35 to 57:58
Understand the potential of AI in pricing and market demand forecasting.
“And also like how to how to calibrate not just pricing, but also the volume based on demand in secondary marketplaces and how to track that volatility.”
Transcript
Automatic transcript. May contain errors.0:02Product life doesn't end at the point of sale. In fashion, it may just getting started. There is a strong connection between people who buy a lot on resale and a lot of new clothing too. They just shop more. They turn over items faster. They return perfectly good pieces, which means resale isn't replacing primary retail. It's amplifying it. And that's a new gain. Brands aren't just designing for this season. They're designing for the future. How an item is going to circulate, hold value, signal status, and show up again years and even decades later. That has consequences for everything. Not just design, but also merchandising, supply, production, distribution, marketing, sales, financial planning.
0:55Growth is no longer just about volume. It's about durability, inventory quality, and unit economics over time. In this episode, we explore resell as the stock market for brands and how the secondary market reshapes the primary one. Welcome to Season 2 of Hitmakers, the show that tracks how culture moves margin, multiples, and market cap.
1:26Welcome back home, Lee. How was Austin? It was great. It was warm. That was basically the thing that I love most about it because I am so sick of the weather here in New York. But South by was great. It's always a lot of fun going there. I mean, it's just crazy there. They've actually stacked all. They've moved it from like a multi-week thing to kind of like stacking everything in the same short period of time. So like Austin is even more crazy now that it has been passed. That's wild. What does it do to hotel prices? Speaking of stock market. Yeah. No, I actually stayed outside of Austin at the Barton Creek Golf Resort out there, which is nice.
2:09I mean, it's good, but it gets away from all the craziness of the downtown and stuff. You know, that's what I realized after going to Cannes for more than a decade, going on 15 years, and always staying in Cannes by accident. A couple of years ago, when I was in Espri and we decided at the end of May to go and couldn't obviously find, it's so much easier to stay outside. Because it's so close. Like, it's literally like you sit in a car and you're like there. but it's like you get so much better accommodation and you get the pool and you know whatnot and it's like you kind of get away so that we're now doing that on purpose yeah no i agree and like i mean luckily with with the south by thing i wasn't having to go to a lot of places but generally you just have to hop in a car and go all over the place it's just tons of sprawl so you're gonna be in a car anyway so staying downtown isn't any more convenient than if you stayed outside of the city.
3:12I know. I haven't been to service at first in like... No, but it was good. I led some panels with Ford's global head of brand and kind of talking about kind of what's happening with Ford. Led a panel with the CEO of Framer and kind of what they're doing. Led a panel with Norm Claussen, who is the photographer of the Marlboro Man advertising. We're alive. Not Marlboro Man, the photographer yeah yeah yeah malbora man is gonna live forever but like it was a really like we talked a lot about world building and how he did that through his photography and how he transformed the west through the photography and stuff it was really interesting and it was i mean he's great he has all these like amazing stories of how he had to earn the trust of the cowboys and like what he had to do to like get certain shots and stuff like that and what was the visual vocabulary he was trying to develop to kind of create this new sense and ambiance to the west that wasn't there before so it was it was a great conversation i really enjoyed it you know what i think is amazing is like there is this fashion brand other errors who is using a lot of that iconography and yes it's really smart because just tells you how much that traditional americana has legs and it's really a shame that no one except ralph double r l he'd used it as as a world oh yeah in the u.s because you see like there is prep which is east coast there is american sportswear which is not really where it should be and there is the workwear but americana as if like american confession always looks to Europe, which I don't understand why, because this is unbelievable iconography and unbelievably globally recognized and imitated.
5:11Yeah, no, I totally agree with that. And actually, on the European point, we actually got into that in the conversation because I kind of made this point that like, you know, for so long, America has been sort of criticized by the art community as having no real art form of its own. And Sam Adams, like he was all about this big planes and so on. Yeah, yeah. No, totally. But like usually that conversation is through the lens of like European art and what constitutes art through the European eye. And what was really interesting in the conversation with Norm was let's just sort of accept that premise that America doesn't have its own art form.
5:50I don't necessarily agree with that, but let's just accept that premise for a second. What does America do way better than Europe? Production of myth. That's what I mean. Imagination and Hollywood. What is that production of dreams, if you will? Exactly. And global popular culture until just recently. Well, and exactly. And I think that's like an underappreciated thing about American culture over the centuries is because like when you're founded as like a bunch of colonies, you're founded as a bunch of like disparate groups of people, you have to create something that unifies people, a narrative that all these different people can kind of see themselves in.
6:30And so what America has always really had is this movement towards creating these meta stories, these myths that hold a lot of people together, whether it was like the Westward Expansion, whether it was Pioneers, whatever it might be. But it manifests itself just like exactly like you said in Hollywood, in books, in advertising brands and so on. Yes. And that's why America has always had such a strong pop culture influence globally is because myths kind of like harken to something kind of like inside people that they connect with, but allow them to bring their distinctive kind of point of view to it, but still see themselves in it.
7:12And so it really is this kind of like unifying art form and the way that like fine art is that fine art, you know, you have to learn. You have to learn to appreciate. Because the archetypes of cowboy is the outlaw, the pioneer, the explorer. And that's very uniquely American characteristic. Yeah, exactly. He has American dream. You don't have like British dream. Yes. Well, 100%. I don't want to know. A hundred percent. And that was like actually the thing that we talked about with Norm, which was the cowboy prior to Norm's work was really seen as an outlaw. Someone on the fringe, dusty, rugged, raw, rough.
7:56But his work actually brought a pastoral sensibility, seeing that the West was like this beautiful, romantic place to go to, which kind of tapped into that return to Eden sensitivity of like a lot of European history and stuff. I mean, even America was seen as like the discovery of Eden. It's why Virginia is called Virginia because it's like virgin land, a return to a place where civilization is not. Although the Pelacian Mountains. Yeah. But that's what he was. That was the archetype that he was consciously, subconsciously pulling upon was that pastoral idea of returning to a closer relationship with nature and therefore a greater sense of happiness of being closer to nature.
8:45And that's what the cowboy started to embody, which was different than what a cowboy was prior to that. But wasn't Calbee always about like, yes, outlaw, but there is always some sort of freedom from the rules. So I think that was when like they wanted to get everyone to smoke. So smoking was freedom, breaking the rules. Your like coolness is at the end of the day, like not adhering to social norms. Oh, 100 percent. I think both of those things are about freedom, whether it is outlaw. So an outlaw is about reclaiming individual freedom from the system by living outside the system. The pastoral idea or more mythically described as a return to Eden is about a movement to a place where you are unburdened by bureaucracy.
9:35You are unburdened by corruption. You are unburdened by conflict and friction. And you can live in a place where all of that is resolved and you are unburdened. And that in itself is a form of freedom as well. But they have different tonalities to them. Like, for instance, to your point with Ralph Lauren, Ralph Lauren does not basically mimic Norm Clausen's work because Ralph Lauren is communicating outlawness. He is doing it because it is a pastoral sense of freedom and open range. Big sky kind of road ahead of you. I think he's doing it because he, like, look, what Ralph did really well is to capture two American mythologies.
10:14One is the New England prep, and he needed something else to capture the rest of the market, which is West. Like East Coast and West Coast is static. So these are two, like one is workwear, the West. And I'm just looking like purely for merchandising standpoint and product design standpoint. And East Coast is, so there is a logic of prep, there is logic of workwear. So he needed that mythology, that aesthetic to build the world around, literally. So that's why he chose that. I don't think there's anything deeper than that. Oh, no, I completely agree. It was very easy to find the logic in that one is freedom and the other is great Gatsby, basic aspiration.
10:56Aspiration and freedom are two sides of American dream. Yeah, no, I agree with all that. I mean, I sort of slightly disagree with the point about it's not anymore. He wasn't driven by anything other than merchandising strategy and logic to capture market share. Can we make wealth? I'm 100 % positive he thought about that, but I think there is like an emotional element underneath it of why he had a relationship with the West. He's so tired from his car. So like, hey, like respect and genius. You know what I mean? Like, yeah, I don't know any other designer who's done that. Like any. So. All right.
11:37Shall we? Let's jump in. So market moves. So as a reminder, this is a segment where we track how companies are building cultural capital to move markets. First up is Pokemon Go. Niantic says photos and scans collected through Pokemon Go and its AR apps have produced a massive data set of more than 30 billion real world images. The company is now using that data to power visual navigation for delivery robots and letting them identify exact locations on city streets without relying on GPS. Yes. Abercrombie & Fitch reported record full year net sales of$5.3 billion in the fiscal year 2025, a 6 % increase year over year, and the first time in history the brand has crossed the$5 billion threshold.
12:26Q4 alone delivered$1.7 billion in net sales, up 5 % from the prior year, with earnings per diluted share of 3.7. The results mark the fourth consecutive year of more store openings than closures, a deliberate reversal of the aggressive store closure strategy the brand adopted during its earlier turnaround years. Online sales now account for 44 % of total revenue, but the brand's physical expansion signals a clear belief that stores will drive brand heat, especially in premium shopping destinations where foot traffic remains strong. YouTube is now the entertainment king. According to a news analysis by Moffat Nathanson, the site where you once watched Grape Lady fall and groan in pain for 14 uninterrupted seconds is now the largest media company in the world by revenue.
13:19Last year, YouTube recorded$62 billion in revenue, surpassing Disney's$60.9 billion, which doesn't include its park business, as the most of any media giant. Maybe more impressively, the Alphabet-owned video platform also posted$40.4 billion in ad revenue, more than Disney's. Paramount's and NBCUniversal's and Warner Bros. Discovery's combined. Lifted by its 2.5 billion active users, 10 million YouTube TV subscribers, and the largest audience share among streamers, the company on its own is now valued between$500 and$560 billion. For perspective, Netflix has a current market cap of over just$400 billion.
14:02Nike's in the news because it sparked speculation about a Converse sale on Thursday evening when the Swoosh issued its latest 8K filing with the Securities and Exchange Commission. In the new regulatory filing, Nike said the company's management approved a plan to implement certain organizational changes, which together with previously approved actions are expected to result in a pre-tax charges of approximately$300 million for the nine months ending February 28th. Nike stated in the filing that the charges were primarily associated with employee severance costs and substantially all recognized in the third quarter of the fiscal year.
14:42John Galeano is now designing for Zara. The Spanish retailer has signed the design legend to a two-year creative partnership, which will see him reauthor, quote unquote, the brand's archives. Returning Galeano to fashion after an absence of two years following a feat of bravura and Viral Sensation. That was his final artisanal show for Maison Margiela in 2024. Galliano is quoted as saying, I've been curating some of Zara's recent archives, which is what he told Vogue during Paris Fashion Week. And he added that the idea is that I will re-author them. Eddie Bauer, the 106-year-old fashion brand, just discovered that legacy does not guarantee liquidity after its bankruptcy auction for over 170 stores drew zero qualified bids.
15:28Not one buyer was willing to take on the traditional retail model. Eddie Bauer's latest Chapter 11 filing lays bare how far its North American store operator has fallen from the brand's early 2000 peak of nearly 600 locations, which now account for about roughly 175 stores today, generating a fraction of its former sales. This is the third trip to bankruptcy court for an Eddie Bauer retail operator in two decades. But unlike past restructurings, the current case involves Eddie Bauer LLC, the brick and mortar licensee, not the Eddie Bauer brand itself, which remains owned by Authentic Brands Group and is insulated from the filing.
16:08With more than$1.7 billion in debt on the books and four straight years of mounting losses totaling$174 million, the failure of the auction is less about bad timing and more about a business model that couldn't compete with leaner digital-first outdoor brands and direct-to-consumer players that now define the category. And in fact, Authentic Brands Group has ring-fenced the Eddie Bauer name and its growth channels from the struggling mall-based license by separating out Eddie Bauer's e-commerce and manufacturing and wholesale licensing to Outdoor 5 from the brick-and-mortar business before the filing.
16:46A clear signal that the name and IP still matter, but the stores do not. How do you make tech that is truly wearable? Well, for Whoop, whose core product is a performance and recovery tracking band, the answer is to effectively make it invisible. Whoop CEO Will Ahmed said that Whoop as a product needs to be worn continuously. And if you're wearing something on your body continuously, it starts to blend into your fashion, identity, and status. And after appointing a Coldwall founder, Samuel Ross, as its global creative director in January, Whoop started collaborating with his design studio on a collection named Project Terrain.
17:27The first drop came out on March 12th and allows users to choose between wearing their sensor on their wrist via the Whoop band or they can remove the sensor and place it in special pockets embedded in the clothing. As for eBay, well, it continues to dominate the resale landscape by an overwhelming margin, capturing 532 million monthly visits, more than six times the traffic of its nearest competitor, Mercari, which recorded 85 million visits in February, decreasing from 103 million in January. fashion focused platforms are carving out significant digital real estate with Poshmark at basically 50 million, Depop at 22 million, ThredUp at 12 million, and The RealReal at 11 million, and Vented at 7.5 million, all of them placing within the top 10, which shows the accelerating consumer shift towards secondhand fashion.
18:24And that is where we're going to jump off into today's conversation? There are three things that fascinate me. I mean, less and less as they're becoming the norm. First, that secondhand market is now bigger than the primary market, just in volume of sales. So resale is basically the first place where consumers go. It has gone three times faster than the first hand market. In the US, the figure is even bigger, 23 % or five times faster than overall apparel. So that's like insane. And I saw somewhere the figure that the RealReal New Arrivals page has like, what, 20 ,000 new items a day. Oh, wow.
19:10I mean, a lot of people have a lot of stuff they want to sell. So, again, the Real Real also is not my favorite place to sell stuff because it's very much skewed towards buyers, not sellers. Like, what do you mean by that? Oh, my lovely Miu Miu flats. I wore them once and I paid$1 ,000 for them. And next thing you know, they're like at least$200 some year. You're like, well, that's kind of disrespectful. for both to me and Miu Miu. So, you know, it's like they want to move the merchandise, basically. Yeah, yeah. And then they take whatever, 20, 25 % and you get, what, 150 for something, you paid$1 ,000.
19:59Yeah, yeah. You know what I mean? Whereas now there's like Vestiaire Collective and especially eBay and especially if you're a non-seller with the community, you commend your prices. You don't commend your prices here. Why do they sell it for so low? They want to move it. Do you know how much it would cost to store all that stuff? Even if they increased the price by 100%, it still would be relatively low. I know. But they're like, and they say, oh, no, we look at the markets. And I'm like, no. So you're all like, look, it's very news. I know. And then you go to eBay and it's like. Yeah, The RealReal is not a sponsor of this podcast.
20:41Obviously. It's very clear. Well, no, look, this is, like, we want to talk about different models. And, like, this is a very buyer-skewed model. That's why. And also, it's a mechanism of growth. If you're building a two-sided marketplace, like, there are a lot of people who are willing to sacrifice price for convenience. A lot of, like, sometimes I'm just like, just take it. They're going to shop at your door with bags and you don't care about making money out of it. You just want it gone. And if you get some money through it, amazing. So motivations really differ. But if you are really a professional reseller, so what we said in the introduction, it's like if you're buying with a future resell value in mind, then sure as hell you're going to want to make your money.
21:31or at least you want it to depreciate as little as possible. It's been so interesting, the dynamics around this, because, you know, I think to your point, like probably when these resale markets started, the whole attitude was just people have stuff they want to get rid of that is still perfectly good. How do we help people facilitate it? Even back then when Salvation Army was like, or Red Cross were ruling supreme, there was this place called Beacon's Closet in Brooklyn, or like what goes around comes around, but especially Beacon's Closet. So you have to go there in person, and they were the consignment stores.
22:12Yeah. Well, Simon's stores were literally for connoisseurs. So they would size you up when you showed, like, you know, and they were like, oh, this person is like, I don't know. They're like, they're a buyer. They know luxury. And they would price your items higher than if you showed up in sweatpants. They would be like a no-no. So that is kind of like, oh, where is the unit economics? What we are going to get to? And how is the value assigned? But consignment shops existed since forever, except you got money when the item was sold. the rear wheel that takes. And yes, you get money when it's sold, but it's usually sold like this, like in three seconds.
23:00Yeah, yeah, yeah. Well, I think the interesting thing is just the introduction. But if you want to get rid of shit, you go to Salvation Army. And I mean, obviously, I think that's a really good point that a lot of this comes from Salvation Army consignment stores and so on. But it's like once you have the introduction of the internet and you start hosting this as a marketplace online, that's when the real dynamics start changing because you have more volume, you have searchability, you have all the things that a market needs for the buy and supply and demand sides to find each other and to have more visibility into the information that helps shape those decisions.
23:35And that's where I think – I think that's where this all gets really interesting. Because, like, the market is really mirroring what's happening, you know, in the New York Stock Exchange or NASDAQ or any market. any capital market where you're moving stuff, a lot of the dynamics are really simple. A lot are similar. A lot of the role players in those markets are really similar. And I want us to get deeper into that, but I just want to kind of blow our listeners' mind, assuming they're listeners. Yes, the listener. The same ring to it, our listener. No, no, listen. Since 2020, Collective Archival Fashion Sales jumping 439%.
24:22That's only six years. Especially Gen Z millennials, 41 % of user base. So now luxury resale accounts for 20 to 25 % of total resale revenues. That's where it comes. Yeah. Consignment you're actually buying because you know, I'm going to wear this again. Luxury strategy, fashion strategy on last episode. Basically say, hey, this is not going to, Even though I'm paying luxury price and I'm buying from a luxury brand, this is not going to be trendy next year. So I'm going to flip it. So that's the same thing. What actually ruins streetwear is flippers. People who are not buying to own it, but people who are buying to resell it.
25:08The wind is the other side of saying commercialize it, build the market, build scale of that market. so luxury resale leather goods clothing shoes 80 so bags shoes and then clothing and the final thing i'm going to say is very little to do with sustainability which was again in our intro people who are buying firsthand clothes by resale the more resale the more returns, the shorter times that people keep items. It's basically one market amplifies the other, one market doesn't replace the other, which is depressing. But if you think about sustainability, but not if you think about the whole reorganization of the fashions operating system, which we are going to get to.
26:03All right, well, let's get into it. Let's get into it. First thing, it's consumers are not consumers anymore. They're basically, when you look what Leandra Medin did for eBay campaign, she's a curator. She's someone who has, who is an influencer, creator, influencer, curator, someone with a deep knowledge and love for fashion. So her items, her selling the same piece of clothing as me selling the same piece of clothing would not command the same price. So that is the crux of the secondary marketplaces. What is the unit economics here? Unit economics is of a new item is the opening bid. That means how a brand prices something that goes on a shop floor for the first time is when you say this is a hypothesis, I'm going to price this at 100 bucks.
26:58Everything that happens, any value that's being added or subtracted from that item, it's now the matter of the secondary marketplace, which is, which does not operate just according to the economic. logic. A hoodie can be a piece of cotton for initiated or an early era merch for a club that doesn't exist anymore. How do you price that? I always really just love this kind of like IPO framing with it because anyone who's ever priced anything for a new product, you know, it's all price discovery. You do a little bit of research, just like people do with their S1 process, trying to figure out like, what do we price it at to generate the right demand, not overprice it, stuff demand and so on.
27:47But I just think of Patek and an example with their Nautilus that had this Tiffany blue dial on it and stuff. They put it at retail for 52 ,000, which got completely bought up by everybody. And then in three months in the secondary market, it was trading. And I use that word specifically trading at above$2 million. You get this stuff into circulation to drive liquidity to drive volume and it drives up the asset value. And so basically, within three months, it had grown at something like over nearly 4 ,000 % premium over what it initiated at. And that's that kind of IPO pop that you typically talk about in a stock market that you want.
28:35I think the interesting thing for Patek is what happens when you buy back that stock to then resell it again or to drive up the asset prices, which brings up a whole other conversation. But to your exact point, it is that relationship between that initial offering and then where the value of the asset goes after that and having a clear understanding of the relationship between the two, just like Goldman Sachs would help any startup figure out for their IPO. Now, let's stay with this for a minute, because I did say here that this is a fundamental restructuring of the fashion operating system. Because see, a fashion brand, a luxury fashion brand releases a specific product line.
29:20And that product line, for example, does incredibly well. So opening bid is great. So a fashion brand can, like Hermès does, if an item sells too well or too quickly, they discontinue it. fashion brands have at their disposal incredible market manipulation mechanisms which means that they cannot only play with their current merchandise but they also play with the merchandise that saturate that is present on the resale market as well at the same time which means that when you have real-time exchange what are people buying on real real eBay, Depop, ThreadUp, Postmark, whatnot, like even Oxfam, Salvation Army.
30:13That's all information. So I have no idea why someone doesn't not build an AI search engine, which says, give me like top items from 1990s New York nightlife energy. You know what I mean? That is what literally resale gives you resale is not about i want to i don't know blue cardigan it's literally specific aesthetic that or specific style and that's what deep pop is about like all those sellers you buy their style you buy into their style so anyway going back so if this is a real time exchange there is volatility does it means some sub stacker says oh my god they put together and edit and they say these sneakers are going to be amazing like i'm thinking about wearing these sneakers for spring so all of a sudden the price of that those sneakers go up and that means they go up depop they go up on ebay and the sellers then increase that price so that means what and then brands don't react to that you see that's a massive miss with their primary market at all.
31:25Only sellers in that fragmented sellers, and I'm saying sellers, and I'm saying fragmented market, although it's a massive market in fragmented market, because there's still individual sellers. Yes, the real, real is one, but real, real is tiny compared to eBay as you shared. On eBay, they're all individual sellers, their reputations, their aesthetics, their styles, their point of views, and so on. So see how, like, if you look at that, if you want to talk about cultural IQ, that resale value, that real-time value of items that go up and down, if someone builds a dashboard that tells you that, that brings you, how do you then merchandise new items in stores and sell?
Read the full transcript
32:12There's so many different places to build off of this from because it's so fascinating. Because I do think this kind of like marketplace thing, as I know you do, restructures a lot of stuff. Like ontologically, it changes companies from manufacturers to issuers, right? You issue a limited float of stock. And I use stock as like product to the market, which obviously is the exact same idea of float of a company issuing equity-based stock to the market and stuff. But when you do that, it makes you shift from like product lifecycle management, which is ultimately about like from the raw material to selling it, which is all you really care about if you see yourself as a manufacturer to if you see yourself as an issuer.
32:56You look at it as asset management and you look at it across time and how you manage the valuation and the value of that over time. So to your point, one of the key things in any market that it has to solve is information visibility and reliability. And so there's lots of these players who recognize that there is an asset value quality, an emerging asset class around stuff. In many ways, luxury watches are an asset class. You have to have information symmetry. You have to have information accessibility with that type of stuff. And so given that the distribution and accessibility is fragmented across a lot of different players, having some sort of central source of truth, canonical truth about what something is trading at across all these platforms is absolutely vital to the continued emergence and formalization of this resale market as a cultural market form of stock market.
34:03Wait, but like, give me an example. Let's just take like the purse example that you're talking about and the leather goods and stuff, right? So you had said, which I totally agree with, that the price of one of Chanel's bags or whatever is affected by its provenance, the year issued, chain of ownership, who is selling it, what are the trends of that product being sold in other places and stuff. That's a lot of information to pull together, which again, in capital markets, that's what happens. You pull together all this information to understand the trend line of something to develop a high level of confidence if it is going to be higher in the future or lower in the future.
34:56And then you make capital investment bets based on what that trend line is going to be. And so the hard part right now, I don't think it's unsolvable, but it is the hard part with resale markets right now is they have very unique forms of influence on what the market price is for a quilted Chanel bag. And so there would have to be new information streams, new information capture, new consolidation of that into a centralized platform for people to have a comprehensive view of how something, quote unquote, is trading in the resale market so that they can project and develop confidence in how to invest against that trend line.
35:41Yes. So that is basically like, right. That's basically having like that boomerick terminal or what. Yeah, exactly. I think he said having real-time volatility, having real-time information of what is trending, what is peaking, and what is becoming stale at the end of a day, or what has a long-term burn. And I do want to say one more thing. It's also like not just the provenance. It's also how many items exist overall. How many items are in the market? Not just pure demand. and also what other things are driving this demand, what cultural, what social factors are driving this demand. Like, you have love story right now on FX.
36:28And Calvin Klein did nothing with it. Only now they release, like, 90s collections. So wait, all brands knew that this was coming last summer because the photos were leaked. I saw Massimo Dutti did the 90s edit with the lookalikes and so on with the style much better than Calvin Klein did. But that is one of those things. What else is happening in the zeitgeist that is going to inflate value of the 90s items from Calvin Klein? And that, again, that's that dashboard that combines not just economic data, the sale data, the resale data, the price. it also combines the cultural and social data and that's why knowledge is one of the main currencies in this market because you're not paying even as a buyer or even as a seller you're paying with time you're paying with access you don't even know on ebay who are the best sellers are if you're not part of that group if you just go and search i want levi's 501s from the 60s you have to go through like pages and pages and pages but if you know designer friend who is going to sell hey go to this designer friend of mine who is selling their collection of levi's that's information that then you're trading on really not the price of that item that that is information about the authenticity of the item i mean look again let's just stay with like leather bags for a second.
38:07So like, obviously they're like super fakes, which are really hard for some people to understand what's the difference between the real and the super fake, because it's just getting so good for a lot of different reasons. And so if the reseller does not have credibility, then it can cast doubt on the product, which can be deflationary to the price of the asset product. But if the reseller does have that credibility and has standards and has all this other stuff, then it can either protect the price or add a premium to the price because of the level of confidence that it brings to the asset. For instance, this is a very advanced example of this, but this is the world that LVMH's products go into and they are thinking more about it as an asset class, but Louis Vuitton began embedding NFC chips into their handbags that link to a blockchain register of the item as production and ownership history.
39:11So what it does is it creates that resale authentication regardless of who is selling it. And so that chip becomes a source of authority, which is constantly updated, which is effectively like securities infrastructure applied to physical goods and a share registry of who owns what. That type of confidence, that type of trust is absolutely necessary within any market, and particularly this market, which is what this market has a problem that like a stock market doesn't, which is superfakes. You have all these things that look like they could have been part of the product. So you really need that authentication layer put into it, which is a unique element, I think, to this versus a stock market.
39:58Absolutely. But also, again, those resell markets existed before the internet. I mean, you did have these sellers of specialized resellers of Chanel, special resellers of this. That was that social guarantee. I mentioned in prep for this podcast i mentioned this woman from byronesque vintage who has bigger collection of margela than margela brand vivian westwood and because you know owners change and you start having like corporations owning it not people anymore and those are the guardians of the brand so to speak those are the super fans and they know that's their knowledge they're connoisseurs they know if something is and some real where is it from who made it when it was made why it was made and so on so that was the human authenticator so that's why even when you have authentication in terms of technology you always have human authenticators as well at least Chanel does so on And yes, digital passports absolutely help that.
41:09But that's also like one of the reasons that luxury brands have been slow in getting into owning their own secondary marketplaces. Chanel leaves money on the table by allowing RealReal to resell their bags. Oh, completely. Yeah, yeah. Like Hermes doesn't want anything to do with that. Like the CEO was like, it makes me very sad, you know, if he's French. Like, French is really didn't see that the resale, they're like cannibalizing. But like, oh, look, Ralph, like what we talked about, like I wrote it down. 500 million from resale. Brand has been buying back its own vintage pieces and pricing them five times the market rate.
42:00Because buying something archival from Ralph is better than buying from someone no name on eBay. And then that leads to more than 7 % of total revenue. 7 % of total revenue for the brand growing at 100 % annually. So Hermes can be very upset or it can monetize. To that point, when you buy back essentially a product that you no longer manufacture, I haven't done the analysis on this, but I'm just kind of guessing, it's probably cheaper and more profitable for you to do that buyback and then resell it than it is to just manufacture something else. A thousand percent. You're extracting more value from something that you already made.
42:49That's the second. Absolutely. There's a second. It's already been made. It's already been stored. It's probably even made better. It's made of better materials. You're like, look, you're like supply, production, distribution, all solved. You're just making double money. You already made one money one time around. Now you're making, and you're going to make infinite more money because whoever makes it, whoever buys it is going to sell it again. You know, we'll buy it back again because you, then you like, look, look what that is doing with Galeano. Galiano is reinterpreting archival pieces from Zara like Zara being a fast fashion brand no one thought oh archival pieces like wow like they're probably the landfill you know in Bangladesh but that's giving like they're doing that that's incredibly smart way of giving weight and history and value that until recently Altir Shien showed up was competing on lowest price and speed to market.
43:54Exactly. And I think this is, again, going back to this asset manager frame, right? So if you look at what you manufacture as an issue of stock, and then you want to increase the value of that on the market of what you floated, you buy it back, right? So that what you have bought back has value that goes higher simply because you bought it back and there's less of it on the market. And then you control the release of what you sell so that you can capture more value from that artificial asset price inflation that you created. Yes. And you're all just doing arbitrage with this. You're not manufacturing anything.
44:33You're not taking on any costs. Like repackaging in order to add that cultural and social value. And the more time passes, the more repackaging happens, the bigger the value. Yeah. When you have a normal depreciation, you say if you don't treat initial price as an opening bid, when you treat it as a closing bid, which brands still do, when you say this is the highest price we were ever going to have, you just look at depreciation. You look at the first sale. Oh, Thanksgiving, Black Friday sale, Christmas sale, and then landfill TJ Maxx and so on. Now you're looking, this is an opening bid. This is the lowest price this item can ever have.
45:12Which brings me to the last point, which is design brief. How do you design for the future? Besides obvious quality that this item needs to survive many wears over decades, if you want to appreciate its value over time, it puts pressure on having those identifiable codes. So Zara doesn't have them, but Galeano does. He's one of the most, regardless of the, I mean, I can't say regardless, But in addition to Scandal, he's unbelievably talented designer. And recognizable. And he's like the artisan for Margiela that he did that really went truly viral. He got a lot of praise for a very good reason.
45:56It doesn't minimize other things that he's known for. But that is the way to add value to something that costs$20. And they didn't have that original value or design. sensibility or distinctiveness. But that puts pressure on brands to say, what are the roundabout colors? What are the patterns? How are we going to treat monograms? What are our brand codes? What are our stylistic codes that are going to be recognized for decades to come? So every time this item is bought back and resold and collaborated on and rearchived and sold, you are going to know that that is Ralph. With Ralph, that's It's not unthinkable.
46:38Which is a similar situation with S3, literally. When, you know, you have that logo, you have that pastel color palette. Well, I was just going to say the design brief is also affected in terms of, like, designing for volume or not, right? So, to the point, like, if the business model, the traditional business model is entirely predicated on let's manufacture a lot of stuff and sell as much of it as we can, basically. Then you design a certain way. You design capsule collections. You design things that are more palatable. You design things that maybe are a little more on trend and stuff. But if you're realizing that an issuing strategy, an asset management strategy of things in the resale is a significant portion of what your overall company revenue performance is going to be, you start minimizing the amount of stuff in product that you design to just sell in volume to give you the revenue dollars.
47:32And you start designing things that have more of a cultural narrative to it, that have more story or iconic elements, just exactly what you said built into it. But you also start building an infrastructure to be able to capture that and manage that stuff once it's in market. So, for instance, like, you know, if I draw the example from the capital markets, I mean, people are always talking their book with, you know, they go on CNBC, they go on Wall Street Journal, and they talk about what they've invested in because they want to increase the perceived long-term value of the assets that they hold.
48:07And so that's what you do with analyst coverage and interviews and stuff like that. It would be no different than with fashion brands who hire curators and critics and tastemakers to talk about these past issued assets or these assets that they're about to issue in order to get a higher pop in the stock market. And you might actually end up creating an infrastructure that releases these in a different cadence. You don't do it seasonally. You don't do it all at once. You maybe release a little bit and then let the price go up in the IPO market and maybe start selling stuff in a resale market as an authenticated issuer and so on.
48:44But it's fascinating in terms of like how many things it affects downstream when you adopt this strategy from product all the way into the infrastructure of how you participate in the market to increase that asset price. I agree with that. But I would argue that even sometimes just giving a collection a simple name and the narrative is enough. So when you say, hey, the 2026 was about X and spring 26 was this, summer was this, fall and then holiday, that becomes recognizable code. But the narrative needs to be strong. You can't just like fall, winter, spring, summer, you know, it's totally rapid.
49:26Like you give it the wrapping, you give it the rhyme and reason. Like even if you don't do capsules, even if you just do, you need to give it a story. and send them in 10 years then you're like like the same in in old ways you you look back and it was like oh my god like grunge collection mark jacobs perry ellis got fired for it changed history like you know not everyone is talented design wise but at least you can fake it by giving it a story i well i totally agree like you have to have that i mean even even when people are doing their IPO and you're doing your roadshow as part of the S1, like you have to develop a story.
50:04I mean, when I've been involved with that stuff, like it is always about where is this company going? How is it creating structural advantages? All of this type of stuff. So that again, people remember it, they believe in it and so on. And they have a level of confidence that whatever they pay at the IPO is going to be the lowest price and it's going to appreciate after that? Well, let's start appreciating. I don't think this one is going to appreciate unless it becomes associated that I worry. Well, actually, just quick question to that point. So do you think like, so let's play this out over like seven to 10 years from now.
50:41Okay. Do you think, and let's say the whole industry goes in this direction. Do you think that brands would start moving away from the seasonal collections and structure around a different cadence or a different kind of annual architecture of releases? In five years, no. In 10 years, are they going to change from, I mean, again, that's like luxury brand. Like, look, you have still, when you think about it, in luxury space, you have outliers like Phoebe Philo, for example, who just does her thing, but that's one. And her brand is tiny. So I do think that they need incentive to change. so it's the whole consumer media entertainment production supply distribution industrial complex that is you know what i mean like that is set up that you constantly deliver novelty to stores on a seasonal basis and i do think there is a lot of inertia there we are doing what worked in the past not because you know we want to but incentives to change that have not be so like and what would be the incentive to change that which you know what i mean obviously i think a lot of stuff would have to change but i don't know one that just comes to mind is just capital efficiency it's more efficient to spend capital trying to capture and manage asset price in the resale market than it is to create net new volume of product and sales on a seasonal basis potentially I don't think it would totally erase the seasonal releases, but it would potentially significantly shift the balance in the portfolio.
52:30I do think that the resale marketplace is too volatile without having the data tools that we talked about. And if you have quarterly accountability to P &L, it's very hard to say if you're like CEO of Gap or if you're CEO of LVM, like if you're a nose or you have that entire LVMH portfolio. And you look quarterly and you say, hey, because again, that volatility, that dependence on social and culture, like you don't know what's going to, like right now you don't know. Actually, it's knowable. It's possible to not, there is data information. We're just measuring it. To say, hey, this is trending.
53:12This is what we should buy back more of. This is what we should put in stores. If that was a data business, thousand percent. Retail is not a data business. Like, merchandising claims to be a data business, but it's not. So if someone builds, like, and that person is going to be a billionaire. So, like, I hope that person is listening or not listening to this. Yeah. No, I agree with that. I mean, like, look, again, this was a total just kind of like sci-fi question, but there's like real barriers to this. Very likely that data exists and that predictive data exists because if you have indicators of current performance of certain items, if you look at the leather jacket, it looks like Caroline Bassett Kennedy jacket.
54:00And you see how that would trend since last summer and how like that Zara does that. It looks like and Shein does that. They look at the emerging trends and because of the speed of their production, they're producing those items. And because they are so close to their factories, they create almost per order. As demand rises, the production rises. So it's possible. It's like others are not set up for that. Oh, it's totally possible. I'm not saying it's not possible. Sci-fi is a whole genre based on what is possible. Right. But their incentive to change that structure is like you didn't say anything.
54:39But like Richard Dixon would rather make movies. Everyone has one play. You don't need to say any. So, but like, the things that the resale market has to work through for this kind of like future scenario that we talked about is the atomized supply, the long tail, the high coordination costs, uneven distribution, bottleneck distribution, regulatory fragmentation, immature standards, information asymmetry, low data trust. I mean, these are all things that like an emerging marketplace has to work through and solve. And they are structural. They are hard things to solve. And it's one thing to solve one, but it's another thing to solve all of them on top of each other.
55:23I mean, it's taken decades and decades for other markets to kind of resolve this stuff. And so we're still very, very much in the early innings of this resale marketplace. I would say more of a mid ones because a lot of that regulatory, like different regions have different, like Europe is way ahead, for example, have different. But like, I would say that's very far from being regulated. And I almost think that if you think of restructuring is truly you need more data scientists. You need like think of merchants, data scientists. And I do think that eventually it's going to go there. You know, sports went there.
56:03Like the whole money ball thing in sports, like sports used to be entirely, entirely about like gut instinct and well, I feel this and I've been in the league this long and stuff like that. And then you bring in the math wonks, the data scientists, and all of a sudden the Cubs win a national championship. The Boston Red Sox win, the Cubs win, the White Sox win. All these teams who are perennial losers all of a sudden become champions within four years of implementing this. So I completely agree with you that while it is far, while merchandisers are far from doing that now, that is the natural progression of where this is going as all of this data is coming more online because of the internet and NFCs and blah, blah, blah.
56:44You know what? Like, let's make that tool. A dashboard that is very similar to that. This is our pre-seed race pitch. We're just going to send people this episode and say, like, do you want to fund our pre-seed? And cultural IQ. So you have commercial metrics, you have social metrics, you have cultural metrics, and you just look at the predictive value. You put items in, you put your collection in, and you see everything else that people are already searching for, and you kind of assess, and you produce based on what market is telling you. Again, it's kind of what portfolio is. Market reacts, and you make stuff that market is reacting positively, and you keep monitoring.
57:23So, yeah, that's basically like I think that the truth should stop thinking about the AI is like, oh, am I making like product copy better? No, dude, it's not there. It's actually in crunching all the secondary marketplace, primary and secondary marketplace data to tell you not just to make, but how to price. And also like how to how to calibrate not just pricing, but also the volume based on demand in secondary marketplaces and how to track that volatility. It's like it's literally the Bloomberg terminal. Completely. Let's do it. All right. I think this is a perfect coda for episode 12 of season two of Heatmakers.
58:06We'll be back very soon with new topics. Thanks, Anna. Thanks.
From the publisher
A product’s life doesn’t end at the point of sale.
In fashion, it may be just getting started.
There’s a strong connection between people who buy a lot on resale… and people who buy a lot of new clothing, too. They shop more. They turn over items faster. They return more. They discard perfectly good pieces. Which means resale isn’t replacing the primary market. It’s amplifying it.
That’s a new game.
Brands now aren’t just designing for this season. They’re designing for the afterlife of the product — for how it will circulate, hold value, signal status, and show up again in the market months or years later.
That has consequences for everything: design, merchandising, distribution, supply chain, even financial planning. Growth is no longer just about volume. It’s about durability, recognizability, inventory quality, and unit economics over time.
In this episode, we explore resale as the stock market for brands — and how the secondary market shapes value in the primary one.
Listen to our conversation here or on Apple Podcasts, Spotify or YouTube.
Get full access to The Sociology of Business at andjelicaaa.substack.com/subscribe




