In short
Podcast Episode Notes: The Burnouts with Phoebe & Sophia
Episode Title
How Bobbi Brown Went From Vogue Makeup Artist to Building a $160M Brand at 63
Episode Summary In this episode of *The Burnouts*, hosts Phoebe Gates and Sophia Kianni sit down with renowned makeup artist and entrepreneur Bobbi Brown. Bobbi shares her journey from a Vogue makeup artist to a successful business owner, detailing the complexities of building iconic beauty brands. The conversation covers topics such as confidence, the challenges of entrepreneurship, and the importance of embracing one's true self. Bobbi also discusses her latest venture, Jones Road Beauty, and the lessons learned throughout her career.
Key Themes and Discussions
- Early Career and Founding Bobbi Brown Cosmetics
- Bobbi’s journey began with a simple vision of creating a brand that enhanced natural beauty.
- Cold-called to find work as a freelance makeup artist, starting with building a portfolio.
- Initially aimed to create a lipstick with a chemist, leading to the launch of her brand in her 30s.
- Revolutionizing Beauty Norms
- Focused on natural looks when the industry favored full coverage and exaggerated makeup styles.
- Emphasized that “more people want to look like themselves than artificial.”
- Selling to Estée Lauder
- Bobbi Brown Cosmetics was sold for $74 million after four years of rapid growth.
- Signed a 25-year non-compete clause, leading Bobbi to explore various projects during that time.
- Jones Road Beauty Launch
- After completing her non-compete, Bobbi launched Jones Road Beauty, focusing on clean, natural makeup.
- Discussed the viral success of the brand on TikTok and its growth trajectory.
- Personal Philosophy and Confidence
- Bobbi stresses the importance of being comfortable with oneself and encourages young women to embrace their natural beauty.
- Shares her thoughts on how social media can distort beauty perceptions and the need for self-acceptance.
- Family and Work-Life Balance
- Discussed the significance of family and partnership in her business endeavors, highlighting her collaboration with her husband.
- Emphasized that true success includes personal happiness and balance.
Key Takeaways
- Confidence is Key: Bobbi defines confidence as being comfortable in one's skin. She advocates for a mindset of self-acceptance.
- Hard Work and Luck: Success is a combination of hard work and luck; both are essential.
- Entrepreneurial Spirit: Encourage young professionals to gain experience before starting their own ventures. It’s vital to understand the industry.
- Embrace Change: Bobbi believes in continually evolving and adapting her business approach according to current trends and consumer behavior.
- Self-Care and Wellness: Highlights the importance of physical health in overall well-being and performance, emphasizing exercise, nutrition, and mental break times.
Notable Quotes
- "There's more people that want to look like themselves than look artificial."
- "You just have to be a combination of hardworking, have a vision, understand the way things work and have a lot of common sense."
- "You’re going to figure things out; don’t be afraid to ask for help."
Conclusion Bobbi Brown’s journey is a testament to the power of perseverance, authenticity, and the belief that beauty should be about enhancing natural features. Her insights into entrepreneurship and personal growth serve as a valuable guide for young professionals navigating their careers.
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- [Phoebe Gates](https://www.instagram.com/phoebegates)
- [Sophia Kianni](https://www.instagram.com/sophiakianni)
- [Bobbi Brown](https://www.instagram.com/justbobbidotcom)
- [The Burnouts Podcast](https://www.instagram.com/theburnouts)
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Written by AI. May contain mistakes. Listen to the episode to check what was said.
Transcript
Automatic transcript. May contain errors.0:00The first year of Bobby Brown Cosmetics, we thought we would do a million and we did 18. My husband and I sold the company for many years. Bobby Brown was the number one because there's more people that want to look like themselves than look artificial. How you look and how you feel are so connected. Everyone wants to know what confidence is. And it's really simple. Being comfortable with who you are. To be respected. You don't have to be business school educated. You just have to be a combination of hardworking, have a vision, understand the way things work and have a lot of common sense. For anyone who wants to become an entrepreneur, what do you think are the most important traits or lessons that they should learn?
0:40You should. Hi, guys, I'm Bobbi Brown, and this is the episode that you're not going to want to miss of the burnouts. Is burnouts how not to get burnt out or is it OK to be burnt out? It's kind of a play on words. It's like in your 20s, you're asked to do fucking everything. Like you're asked to do school, relationships, career, figuring yourself out, being like adulting. And so it's like, are you going to burn out? Are they going to burn out? let's see. And you think it's any easier after your 20, 30, 40, 50, 60? And you've got more things. You've got three kids and in-laws and grandchildren.
1:14And I can't imagine doing what you do. Having three boys and running an empire is ridiculous. And by the way, you've written, what, nine, 10 books now? Yeah. Memorably 10. And people are always surprised that I don't know how to type. Wait, yes. That's what I want you to explain. So how do you write your book? Well, first of all, why don't I know how to type? Because my mom let me drop out of typing in high school, she said, oh, you'll probably never be a secretary. So she was right, but I don't know how to type. So I either get interviewed by a ghostwriter or in the old days, I would just take a pen in the back of a car, on a train, on a plane, and I would write with my hands and I'd give it to someone to type it up, print it out, and then I'd edit it that way.
1:54Now I voice memo it and then I print it out. Same. Is that how you did your most recent book? That is how I did my most recent book. I had two different ghostwriters. The first one didn't work out. Second one, you know, did way better, organized everything. I spoke to him on the phone walking in my park. So I got a lot of steps. Then he wrote out whatever he wrote and my assistant would print it out and I'd somehow be in a car or I can't really sit still and do work. I need to be moving. And then I just, with my pen, made corrections and sometimes voice memo things. I don't know, somehow I figured it out.
2:29Okay. I want to walk way back to your beginning. So you grew up in Chicago. You go to makeup school for theatrical makeup. After three, it was my third college. Okay. It was my third college. What were the other two? I went to University of Wisconsin in Oshkosh, not Madison, to follow a boyfriend. We went to University of Arizona together. We broke up and then I came home and told my mom I wanted to drop out of school. She said, you can't. And I'm like, but mom, it's so boring. We didn't have phones or computers then. So you'd be sitting in these lecture halls with thousands of people and like listening to some little body, like talk about something I wasn't interested about.
3:07I would, yeah, I would explode. It was awful. It was. So she said, you got to. And I said, but I don't, it's boring. She said, forget about what you want to do with your life. Pretend today's your birthday. You could do anything you want. What would you want to do? I could have said, I want to travel to Paris. I want to go to a bakery. I want to, I said, I want to play with makeup at the department store. She says, why don't you be a makeup artist? I said, I didn't want to go to beauty school. She said, I'm sure there's a college somewhere. And I found Emerson College in Boston. And they did not have a program, but they let me design my own.
3:39Wow. So what was your major? Theatrical makeup with a minor in photography. And I took speech classes. And when I went to Emerson, I realized not everyone is book smart and it's okay. And what did you study there? I mean, what kind of classes? I mean, art history classes. And, you know, I luckily I transferred in with all the boring things already done. So I did a couple film classes and we had to write and produce and direct and edit our own films. Well, I would think about what makeup I wanted to do and write the film around the topic. I mean, that's how a visual person thinks. You started this kind of philosophy that makeup should enhance your natural beauty.
4:21When did that start for you? Is that in college you came up with kind of this philosophy or did you have that forever? Well, when I was a kid, I wanted to be pretty and I would take my mom's makeup and kind of make me look tan and glowy. And I didn't want anyone to know I was wearing makeup. So that was kind of my personal style. And then I tried to do all the makeup that was happening in the industry when I moved to New York, which it was the 80s. And it was really overdone makeup and contoured. And I couldn't get anyone to look good. I wasn't that talented at that. And I started doing crazy things like picking a foundation the color of your skin.
4:56Duh. You know, like blending your blush, like doing all those kind of things. And it just became my style. You know, people would say, wow, they look really pretty. And I started working with people that appreciated my style and didn't want me to make people look artificial. That's how it started. What's one thing you wish you could tell every girl about makeup? That it is the best thing in the world when you're having a bad day and you don't feel good and you're tired. You probably are tired, but you could use makeup to make yourself look and feel better. It's not about how you look. It's about how you feel.
5:30But sometimes how you look and how you feel are so connected. And did you enjoy doing your own makeup? Yeah, I always have. And I did it in the car and I should have looked in the mirror before we started this, but I didn't. So if I have anything in my teeth or on my face, I don't really look in the mirror a lot. I don't. Because I find that most people who look in the mirror a lot, they just micro, like, what is the word? Microscope. Like, they just look, oh, no, that's bad. That's bad. You know, I'm always pleasantly surprised when a picture comes out and it's good lighting. I'm like, oh, my neck looks good today.
6:05Which you guys don't even realize that's going to be in your future one day. You're going to be like, what happened to my neck? But you'll be 60, so don't worry. That's so fascinating because I feel like makeup now has become so hyper-focused as this, you're trying to be someone else or trying to be someone you're not, especially with social media. I'm constantly looking at photos of myself I don't like or seeing myself on social media thinking, oh goodness, I could have said that better. I could have done this better. It's so interesting to hear you, who's one of the biggest names in the entire beauty world, to say that you don't look in the mirror that often and that you feel so confident.
6:38Right. I mean, I will yell at my team when I'm like, did you not see that my stomach was sticking out? Did you not see this? And people don't see what I see. It's kind of a blessing and a curse. I could walk into a room and know what needs to be fixed. And, you know, I'm just such a visual like person. But, you know, early on, we didn't have the social media. We didn't have anything except, you know, dropping off our film at the drugstore and getting the film back. So, you know, we didn't we didn't have that. We didn't have all that retouching. So it was I had to learn to be a good makeup artist.
7:12So when the pictures came back, they just looked, you know, even and good. Do you think Sephora has pushed like too far for girls to like constantly see these models who don't look like you look when you're 13 years old? I mean, I think it's got to be really difficult. I'm glad that I had three boys and not a daughter because I would always feel bad how bad she felt because she would not be tall and skinny. She'd be short like her mom, you know, unless I hired unless I married a basketball player. But, you know, I think it's I think it's it's hard. And the lesson I want to teach the younger generation, you know, girls, 20s, 30s, even 40s is just accept and be happy with who you are, because in 10 years, you're going to say, why did I waste my time?
7:56Like, I actually looked good. And yeah, if you don't like the way you sound in something you said next time, say it differently, like learn from it and don't let it upset you. So when does this passion for makeup going go into, OK, I'm actually going to start a business. This is going to be a brand. Well, I graduated college. I moved to New York and I thought I would just do makeup, you know, on the side and figure out, you know, maybe go do movies. I did one movie and it was torturously boring having to do the same thing every day for four months. And I said, I don't want to be in the movies.
8:30I said, I'll just see if I could work in fashion. Knew nobody, knew nothing. Opened up the Yellow Pages and started cold calling. Have you ever seen the Yellow Pages? Yeah. Do they still make them? I don't know if they do. Because they're good for like, you know, making me taller on set. I'm not sure if they make them anymore. They give me a block now. They literally say, can I get a block? You're not short. How tall are you? I'm 5 '2". Okay, well, I wish I was 5 '2". I'm 5 '0". Oh, then we'll have to talk later about how to find pants that fit. Good. Yeah, definitely. I just got a pen right now, to be honest.
9:02Okay, yeah. I just cut them. So I started building a portfolio and figuring out how to get hired. And it took me seven years to get a Vogue cover. So I kind of made my way through the fashion industry, met the man of my dreams at 30 years old, got engaged, and we decided to move to the suburbs of Montclair, New Jersey, while I was still a makeup artist. And then I got pregnant, and I didn't want to do the fashion work anymore because I wanted to be with my family, because I'm a very normal girl from the suburbs of Chicago. so I one day met a chemist and I told him I always wanted to make a lipstick he said oh what do you want and I told him and he made it for me and then we became partners and we split the$15 that was kind of the early beginning and how do you design the iconic Bobby Brown logo I do everything like from a visual way so the Bobby Brown logo we hired a friend of my husband's who graphic designer.
10:02And I just wanted something very, you know, at the time, I mean, I was 30 years old, like very simple and elegant. And I had, you know, Chanel was my inspiration back then. So when I picked a lipstick case out of basically a catalog, it's the one that looks most like Chanel. And that's how the first, you know, brand was launched. And the trending style at that time was very much full coverage makeup, more exaggerated, but you really went for this more minimal look. Walk us through why did you decide to do that? Well, it's not like I ever decided. It's just what I did. Like when I did makeup, I kind of authentically and organically made people look like themselves.
10:43And then I realized you couldn't, I couldn't teach someone to do makeup with the crappy makeup that was available in the department stores. Like everything looked artificial. And I figured out like what tones needed to be in things, what textures, but it didn't exist. So when I started working with chemists, I would explain what I wanted and they would, I'm not a chemist. You know, I got D's in chemistry, which I'm very proud of today. But I told them how I wanted it. So they made it and I, you know, sent it back a million times. And then I finally made a foundation and it actually was the color of your skin.
11:21I mean, it's not revolutionary. It's just common sense. And for you, I'm curious, of course, the brand has blown up. It has become so successful. What do you think were some of the early decisions or moves that you made that helped to popularize it? The first brand. Well, the first brand, when I left, it was a billion dollars. So it did quite well. And my husband and I sold the company to Estee Lauder four years, four to four and a half years after we started it in our early thirties with one, two kids, you know, maybe one, one to two kids. It was two kids, I think. So, um, I, and I stayed 22 years as an employee and most of the years it was good until it wasn't.
12:04But I, the things I did, I mean, were not again, strategic things like things like I became the beauty editor of the Today Show. Once a month, I'd go on and teach makeup and I wanted to be respected. So I didn't want to sell. I wanted to just be the authority. And I taught a lot of people and I would go on Oprah, you know, two to four times a year and, you know, book would become a bestseller, products. So all those things just kind of fit together. How did that relationship with Oprah start or how'd you get on her show originally? Well, I'm from Chicago. She had a show in Chicago. The first time she reached out, I guess, to my office and I flew home to be on it.
12:47It wasn't national then. It was a local show. And I mean, I had an Afro. She had an Afro. I'll never forget. I had this big green Adrian Vitadini sweater on, you know, and I was going to change. She goes, oh, don't change. You look fantastic. Oh, my God. It was so not flattering. But I wore it on the show. And, you know, I just always had a relationship with her. And every time I'd come, I'd bring her something that I knew she loved. Like she loved pea soup from the Four Seasons. So I went in and I brought her pea soup from the Four Seasons frozen. And she was like, I can't believe this. So we just kind of started a relationship.
13:23And I want to go back to the cold calling. When you're first starting out, you are just starting from scratch. Walk us through some of those early moves that you made that were really instrumental. Hi, I'm Bobbi Brown. I'm a makeup artist and I wanted to know if anyone needs a makeup artist or anything. I want to know if I can come in and talk to you. I want to learn about the business. I called the head of the makeup union, a guy named Ed Callahan. I called him up and I said, hi, it's Bobby Brown. I'm a freelance makeup artist. I want to join the union. Can I come in and talk to you? He said, come on in, you know, Tuesday, one o 'clock.
13:59I go in there. This tall guy answers the door and he says, sit down. And I, you know, I started, I was so naive. I mean, I still am. And he's like, well, you can't just join the makeup artists. It's not the makeup union. It's not like you fill out a thing. I'm like, well, tell me how it works. He said, well, you're either born into it or you apprentice and it could take seven to 10 years. He said, but I'll start throwing you some work in the meantime. So I left and I said, okay. And I would get calls to do the local news or Saturday Night Live. When it first launched, I would be an assistant to a makeup artist there.
14:34And, you know, I never got in the union, but then I did the same thing with modeling agencies. I went in, can I talk to you? And they explained how it works. You need a portfolio and you work with the new board and do your makeup and we'll give you pictures. And then, you know, you start meeting people. So that's how I kind of started. And I was terrible. Like I wasn't good, but I learned on the job how to be better. And who did you start out doing makeup for? Were there any famous models? I mean, early on in my career, you know, I did like you probably won't even know these people anymore. But girls that were always on the cover of Glamour and Mademoiselle, they used to be actual magazines that we would like devour, like that you guys don't even understand.
15:18They're now digital magazines. And I got to do makeup on Kim Alexis, who was on every single color, you know, cover. Carol Ault, Christy Brinkley. And, you know, I started building, you know, my people and they would hire me. And it again, it took seven years. I got a Vogue cover. Yeah. Walk us through what was the Vogue cover like? How did that come about? You know, you never know if it's a cover. I got a call to go to the Hamptons to shoot Naomi Campbell for the cut for a cover try for American Vogue with, you know, the editor, Carleen Cerf and Patrick de Marchier. And we had to get, we had to get up in the morning at like 4.30 to get the sunrise.
16:01And we did. And I did her makeup and took the picture. Didn't know at all if it would make it or not make up or not make it. And it made the cover. It was a September issue and Naomi's first cover. Yeah, it was a big deal to me for sure. And she wasn't happy by the way, because she was known for this one thing where she would take a like a really dark pencil and outline her lip and put a pale white lipstick on her lip and again I didn't like it I didn't think it looked good and so when I did her makeup I just put one color the color of her lips on and that became my signature is look making women use lipsticks the color of their lips still my favorite look sitting here with my pink lips it's okay no no no it's good to have other things but I also a nude lip is a wonderful thing and everyone's nude lip is different by the way like people think Kardashian lipstick is a nude lip no that's a pale lip nude lip is actually an enhancement of your lip color yeah how do you find the nude lip color that you have really you try it on your bottom lip and if it kind of disappears and blends in it's the right color so Jones Road We have lip pencils that are the color of your lips.
17:13They've been very successful. And we'll probably be launching some lipsticks in the fall that are the exact same colors. How do you give beauty advice to people, like recommendations for what kind of makeup they should wear? Well, it kind of depends. You know, if I do a big master class and there's 100 people and they ask me, I just say buy Dusty Rose because I'm so tired and wiped out. but what I do is I train my artists I train my head artist who then trains the other artists so when someone comes in one of the Jones Road stores and I did it the same way at the brand in a bigger scale so it's just I can't you know I don't have the focus to tell every single person what color they should wear but I teach the artist how to do it find a foundation the color of your skin find a blush the color of your cheeks by the way if you're ever somewhere and you're being photographed and you weren't ready just pinch your cheeks look at how good that looks right and that's the color blush you should wear it can again everyone has a different one and you could do the same thing you could bite your lips if you have no lipstick on and it's a great color oh my god i always do that yeah
18:30you probably have a lot of color in your lips i don't actually no that's why i usually bite them because when I get cold, they get really purple. Yeah, I like purple lips. You do? I do. I like purple lipsticks, like kind of blue tones. Oh, no. In like fourth grade, I would only wear purple lipstick and it was in the bane of my mother's existence. She hid all of them for me. I think it's so important, too, because what I always really loved about makeup was that if I wanted myself to look a certain way, like maybe I wanted my cheekbones to be more defined or I wanted my lips to look a little bigger instead of having to go and get a procedure, I could just make myself look like that with makeup.
19:05And I thought it was so fun and enjoyable, which is why I love what you're doing because, and I'm curious, like what you think, what age do you think girls should start doing their makeup? Kind of like a controversial question. But my question back to you is why do you have to do anything? You have the most beautiful, naturally beautiful face with cheekbones, with a clef, with full lips. Why do you need to do anything other than look in the mirror, smile and walk away. You sound like me and her aunt, who both repeat that to her quite a bit, actually. I mean, I think what you said about confidence, to me, there's no better feeling than when I do, I enjoy doing my makeup, I do my makeup, and it feels like I've, not art, obviously, but it feels like I've done something for myself that really is self care.
19:53And I'm accentuating features I already like about myself, versus trying to make myself look like a different person. I feel like I'm accentuating what's already there. But why do you need to contour your cheeks? They're contoured. I'm accentuating them with bronzer. There's a place for you and there's a place for you. Your place is probably more like my place. You know, I knew early on I couldn't try to be what I wasn't. Like I tried, but it just didn't fit. And it was, it didn't feel right. And I tried. I mean, I used to dress a certain way to go to the office when I was in the GM building. And when I left, you know, the company just to kind of figure out what my next thing was, and I could wear sneakers and jeans and a messy bun.
20:36I was like, I'm finally back to who I am, who I'm supposed to be. Let's be clear. I paid to get my makeup done today because I knew you were coming. So I was like, my natural gift of how I do it is not going to cut it for Bobby Brown. So this is not, this is, this is a work of art made to look like it's casual. You know, that's what I told them. But I bet without makeup, you look just as good. I think we've both got a lot more attractive without makeup over time. I mean, the thing is, it's funny because our own journeys with this. Sophia taught me how to do my makeup. We were roommates in college.
21:06That's how we started and ended up starting a business together. Do you remember how I used to do my makeup in college? I think that you always did your makeup in a beautiful way. I think fake eyelashes like up to here. Like you could have hit the top of my forehead if I opened the eyelid. Well, like you were saying, Phoebe has beautiful natural features. So she didn't need to have the giant fake eyelashes because her eyes already looked really pretty with just a little bit of natural mascara. But it definitely is. It's interesting to see, like, it's taken time. But now I'd say both of us, the way we dress has gotten better as we've gotten older and more confident and the makeup has gotten better, too.
21:38Excuse me. How old are you? Twenty two. And how old are you? Twenty three. OK, don't worry. You're going to keep getting better. You are. And and you're going to and you're going to be like everyone wants to know what confidence is. I know what confidence is. And it's really simple. being comfortable with who you are. Right. It's like, did you always have that? Or is that something you grow into? I learned, I learned. I mean, what does an insecure girl from Chicago do? She goes to New York and goes into the fashion business where everyone has one name, Linda, Cindy, Christie, Naomi, and all these fabulous stylists from France.
22:09And, you know, I didn't have a sophisticated bone in my body, but I was a sponge and kind of watched everyone and saw how they dressed and saw how they acted. And, and I just took me a long time to figure out who it was, who I was. And then I moved to the suburbs and then I'm like, who the hell am I now? You know, that's so interesting because I remember like breaking into my mom's closet and I was little like stealing her, you know, Bobby Brown lipstick. Was it a decision from the beginning to go for that level of like super classy, expensive tier of makeup? Because you're like, Oh wait, this is the kind of lifestyle that I want to emulate or what?
22:43No, I wasn't. I don't look at it as super expensive, fancy makeup. It was, you know, the people that wore the Chanel's and the Lauders and the Lancome would only like the Bobby Brown one if they were people that really wanted to look natural. So I wasn't trying to be as fancy as the other brands. I, you know, it was always a lesser price point, but, you know, we are still competing in the department stores. And for many years, Bobby Brown was the number one, you know, line in the department stores because there's more people that want to look like themselves than look artificial. I'm so curious, your relationship with your husband, you talk about, you know, being 30 years old, falling in love, getting engaged.
23:23How does your relationship evolve after you have this incredible success selling the business, working at, you know, Estee Lauder? You probably rise into fame with the makeup line being everywhere. What does that look like for your guys' relationship? Well, we are such partners on everything from the second we met. I never would have had a business if it wasn't for him. He is everything I'm not. I, you know, it's, I hope everyone has a Steven. He's my rock. And it's not like he was just there supporting me. He was doing everything with me. And, you know, I'm sure it was, he's really proud of me, but I'm sure there was times where he, you know, feels like either I'm not paying attention or, you know, I'm just whatever.
24:08So, you know, know, it's a journey and it's, you know, we've worked hard on our relationship. I have, but, you know, we're really lucky. We have a very close family and our values are the same, but he's really the brains behind everything I do. Cause I'm like, okay, that's a good idea. Oh, that's a good idea. But he's like, okay, let's talk about it. How, when, okay. He's not always right. I don't always listen to him. Many times I don't, but, um, you know, it's important for me to get his like, yeah, that's great. And I usually have to prove myself to him still after all these years. And what does he do?
24:44He is a businessman. He's a real estate developer by trade and he owns a bunch of businesses. And, you know, he was, he doesn't have a resume, but if he did, he's the founder of Bobby Brown Cosmetics. He ran it for until we sold it to Lauder. And he's also, you know, the chairman of the board of Jones Road. And right now I think Jones Road is bigger than Bobby. You know, I don't know that for sure, but it's getting close. So it's a very different kind of business than the first business. And he's involved. He has opened up 10 stores, Jones Road stores so far. We finally have a very strong head of retail.
25:22So he could kind of, he still micromanages it all. But yeah, because that's just who he is. And walk us through what is it like being in a relationship where you guys also work together? People ask me and Phoebe this all the time you guys are friends but also business partners what does that look like for you being married and also being in business what does that look like well do you know that the CEO of Jones Road is my second son and do you know that his wife is my head of brand wow and so I can't piss them off or they won't let me see the grandkids but so she looks at the face of like help help yeah um you know honestly i couldn't have done this 10 years ago but i learned working with a bunch of very strong corporate guys at the old company how to have discussions and if you don't agree with what they say you don't have to walk away in a in a fight just let them think that you know you're gonna do it but you don't have to do what they say and it's the same thing now.
26:26I mean, you have to learn how to get along with people and I'm sure you guys are going to have your moments too. And hopefully you have a relationship that you could talk about it. You know, okay, this is what, this is why it's not working. And this is what I need more of. Cause I didn't know that early on. I had a business partner and we, she walked all over my things that were mine and I didn't know enough to say to her, let's, let's stop for a second. And let's define who does what, when. I just would hold it in and get aggravated. That's been a huge thing for us is also like having our own lanes of what we both focus on.
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27:00Yeah, right. Yeah. And I mean, it's just having these talk. I mean, I work, I've worked with Lynette, who's come in with me for, you know, a decade at least. And, you know, there's been different parts of our relationship where we're like, okay, what's working, what's not. And it's gotten to a point now that it's like we could just say to each other. So we could just say, you know, and she's like, you're right, I forgot, you know, or Bobby, it's too much. You got to take a break, you know, so that's important. But again, you guys are 22 years old, so it takes a while. And I want to walk back to so four years into the business, you guys are approached by Estee Lauder to sell for$74 million.
27:41What did that process look like? Is that something that you are proud of doing that you regret doing? I don't regret it at all. And, you know, I don't even regret how tough it was at the end. It's been an incredible journey. And, you know, I was, you know, incredibly close to Leonard Lauder. He was my mentor. And I got to have lunch with him before he passed. And so I'm really lucky about that. But, you know, I wasn't we weren't for sale and we got a call that, you know, they that Leonard wanted to meet us and buy us. And it wasn't a big corporation back then. So it was very different. And I don't regret any of it.
28:19I learned a lot. It was incredible experiences. And I get to take all my experiences into what I'm doing now, which is great. And you signed a 25 year non-compete as part of the sale. What did that look like? And what was that process like? Well, I'll never forget the day my husband said, we've agreed on the terms. You know, there was a buyout period after, I think it was a 25 year buyout period after the sale, meaning, you know, to give me incentive to keep working. And when he said there's a 25 year non-compete, I remember counting on my fingers because I'm not good at math or science and saying, oh, I'll be 60.
28:57I'm not going to work when I'm in my 60s. No big deal. And guess what? When I left Estee Lauder, I was 59.9 years old. And so I had four and a half years left on my non-compete. So I had to wait four and a half years before I launched the next beauty brand. And what did you do during that time? Well, I first bought a charm for my necklace with an ampersand. And I put on the back of it the date my non-compete would be up. So I have that. That was before I got the fuck necklace. But I wore that. It's got my children, my grandchildren, and my ampersand. And then I spent two days not knowing what I was going to do, and then I did a bunch of projects.
29:37I did. My husband and I opened a hotel in Montclair called The George. We opened a photo and TV studio. I did a wellness brand. I did a Lord & Taylor. I did a Just Bobby shop. So I just kept doing things until Jones Road. You are too good at the game. They had to get her out for 25 years is crazy. And then the fact that you go back and now have a company that's bigger, if not just as big as Bobby Brown before is crazy to me. So I want to talk about the iconic moment of yours that stood out to me. So the Jones Road, What the Foundation, that went totally viral in 2022, with Meredith Duxbury when she posted a negative review using her signature technique, where she applied 10 times the normal amount of the product.
30:25You then responded with your own video of applying the foundation the same way, and you got 4.8 million views on TikTok. Right. Well, I'll tell you what happened. So, you know, we launched the What the Foundation, which, of course, I named WTF, What the Foundation. After we pulled it back, because when we tried to ship it, it didn't ship well, we had to reorganize it. So we finally launched. And I remember I was going in the city for something. And my son called me, says, Mom, I have bad news. I said, What? He said, There's an influencer on TikTok who has been trashing the foundation and everyone is agreeing with her.
30:59It's a nightmare. And I'm like, hold on. And I looked at it and he said, come in. We need to reeducate people how to use it. And we did. I went back in and I would do a whole bunch of TikToks. You know, if you are someone that likes a natural no makeup makeup, you'll love this. If you're someone that likes a heavy, you know, I think I said it nicely. I didn't say cakey, but a heavy full coverage. You're not going to like this. And this is how much you use. And I was so tired at this point at the very, he said, all right, we're done. And I said, I've won more. And I literally took the jars and I put my hands in it.
31:31And I said, I'm as a makeup artist, I love to learn new things. So I'm going to try this technique I just learned. And I put it on my face and I started cracking up. And I said, stop. And I left. And I called my youngest son and I told him about it. And he says, Mom, you cannot go up against a TikTok star. And so I called Cody, who was then the head of marketing, and I said, Cody, you can't put it up. He said, too late, mom. Train has left the station. And it went viral. And it was incredible to watch because everyone, the comments were, yay, Bobby Brown clapped back. And I didn't know what a clap back was, but now I do.
32:08and it was like yeah that's not how you do it and then all I all these newspapers all over the world were was writing this story because it was you know a lot of these influencer ruined people's launches and businesses and so it was it was a big you know viral moment fast forward to years later to many years later I was in London at a friend's restaurant and he said I'm giving you a heads up There's an influencer here that you might know. We're in London. And it was Meredith. So I got up and I walked over to her and I just said, hi, I'm Bobby. And she just was so sweet and nice. We didn't mention anything about the foundation gate, but it was a nice moment to just go over and say hi.
32:52And I want to know, what has it been like launching a brand in a completely different decade? Would you say that there's lessons that you're still learning from your previous brand? Or have you had to rewrite a new playbook? Well, I take all the knowledge of what I learned and I know very quickly what I need to do and more importantly, what I don't need to do. Because, you know, I'm very scrappy minded. So I do things that are simple and make sense. And I don't like to waste time or money on things that don't make sense. And everything has changed. And probably the best thing about me is I don't live in the past.
33:29I think about what's happening now and going forward. I don't think I think like an old person. I think I think like a young person. And that's probably a big secret of it. And I and things are changing. I mean, things that worked five years ago when we launched Jones Road aren't working now. And so, well, first of all, TikTok isn't working the way it did three years ago. So, you know, we've had a shift on a lot of things and, you know, our audience, you know, the growth of our audience were women 40 to 60. And we are now shifted to, you know, really bring in more millennials. You guys are millennials or are you Gen Z?
34:08Yeah. So, you know, we're not targeting Gen Z, but there's no reason why you guys, you know, aren't the right people for the brand. But so that has, you know, shifted. But I just think I don't see age. So it doesn't matter if you're 20 or if you're 65 or 70. I think you still want to look like a better version of yourself. A hundred percent. And another thing I wanted to dive in on is the idea of a personal brand. So you have over a million followers across Instagram and TikTok. You've leaned very heavily into social media. How has that looked like for you? And what was your decision behind building kind of a personal brand on the Internet?
34:46It's really fun. I mean, it's weird. I just, it's not work to me and it's not strategic and I don't have a calendar of what should launch. I'm trying to get the two young book girls who are brilliant doing social to talk to my brilliant social girl. Everyone's around the same age, 23, by the way, to kind of coordinate who goes up when. Because sometimes like three things go up at once because everyone is using that, you know, 900 plus thousand, whatever. What am I now? And, you know, I repost friends things and I put things up. You know, I don't know. I just don't have a strategy. And so I think it's become very authentic of who I am.
35:25Because you were telling us you spend an hour in the mornings responding to your DMs. I do. I do. And I'm, you know, I'm working with, you know, a nutritionist who's helping me with my lifestyle things. and you know I said to her I said I get up in the morning I drink an AG1 downstairs I make a double espresso put no I'm not AG1 I'm sorry oh AG1 greens it's got all the vitamins in there and it alkalizes your system I'm also a health nut it alkalizes your system so when you drink coffee you don't get too acidic so I do that first and then I get back in bed which is a stupid thing to do with my espresso and my iPad I read the New York Post I sometimes read the times but that's mostly on the weekend and then I can't help it but I start looking on social media and see who I responded to last night that maybe got back to me so it's it's kind of social it's kind of creative and it's kind of work and I do it and on the way home in the car today I'll have to do it again because that's where I communicate with people that's how we connected was over DMs yeah same thing I saw something you did I said that's so cool I went up, looked at your new business, saw who you were.
36:37And I'm like, Oh my God, she's so cute. I think she's a perfect Jones road girl. And I said, I'd love to send you makeup. And you're like, okay, cool. And I was like, wow, she responded. That's so great. Cause not everyone responds. So do you still do a lot of cold DMing? Oh yeah. I mean, I always, I mean, I used to do it on like every fucking day and yes. And by the way, I also have, like, I see things that inspire me. I'll send things to my creative director who, by the way, she's now 27. So she's old. I send it to Aaron. I'll send it to my son and my daughter in law to Lynette, depending what it is.
37:11And sometimes I'll just say, ask me, cause I can't tell them why I sent it. And sometimes I'll tell people to order something like my product development girls order this. I want to see what it looks like. Yeah. I love that. Can we have a product development budget? Start ordering some fashion pieces. It sounds like you're on your way. Hopefully a couple of years down the line, a hundred percent. But I'm curious, like for you now, when you when you launched Jones Road, how did you think about like marketing budget, like allocating towards TikTok, towards other channels? How did you learn like, OK, in this day and age, this is how we're going to launch this this beauty brand?
37:46Well, we launched on Instagram. I we did not have a budget for anything. We're self-funded. My husband, you know, and I self-funded it and we paid ourself back within a month. yeah I mean so because it did you know the first year we thought we would do a million and we did 18 you know and it just kind of kept growing you know doubling and growing from there and you know we just you don't doesn't cost anything except a person doing it on Instagram we didn't have an age we don't have agencies we just do it ourselves you know meaning like I hire young people to do things and I you know I'm kind of like the leader of it all right That's not good.
38:25Can you edit that? Can you do that? It's really fun. And what's your guys' strategy now? Are you also in retailers? Is it mostly through online business? We're 90 % D to C and 10 % is our own freestanding stores. I'm only in one retail. We are only in one retail account and that's Liberty in London. So we've launched 10 stores. We're about to launch two more by September. so um and it's and every single store is profitable and it's a great place for people to come in and see jones road and everyone that goes in there especially the first time comes out with all the colors that are right for them on a piece of paper so when they go home and they ever want to order anything they have it and you said that the business is now doing better than bobby brown i don't know for sure it was just it's hearsay so i don't know and can you give us some insight into how the business is doing now?
39:18This October is five years. So our five year anniversary, we, it's going to be, I think, an epic, uh, end of the year because we have my memoir coming out. We have, uh, a range of lipsticks coming out. That is how I started the first company. So it's very full circle. I think we are the best season ever. And, um, a couple more stores. I think it's going to be an amazing end of the year. I mean, the business has done pretty fucking amazing. And, you know, it's we're not doing the double growth that we started with, but it's a very healthy number. And we're, we're very profitable and we don't owe anyone money.
39:57And really the only people that we have to like answer to is ourselves.
40:10and how did the growth look like year over year was there a moment where you felt like it clicked or what did that look like well the first year it clicked I mean you know when I was hoping for a million dollars and we did 18 and you know we started the business with two million dollars so um you know it's and we don't waste we don't waste money you know i don't i don't waste money we print it yeah no i don't know what my son and honestly i don't know what the cmo you know who was the head of growth you know and then the cmo and now the ceo what he spends on on ads you know we definitely spend good money on on ads digital ads so every once in a while we have a magazine ad or a newspaper ad.
40:56And it's really funny. Our creative director will like Google how to do it. It's really funny. Right. We've done it for Danny Sayo magazine for Masterclass in the New York Times. And I have those taped up on my walls. And what does the best for you guys? Is it Instagram, TikTok? Like when you think about kind of owned marketing? You know, I think it's not TikTok right now. You know, I think Instagram brings people in the stores like crazy. Digital ads, you know, bring people. I'm more recognizable now than I've ever been in my whole life. And I mean, I was on the Today Show for 14 years. I've been on Oprah.
41:29I've been in Vogue magazine. But now, you know, you probably you guys probably don't get as many of the ads, but people that watch cable TV, it's always on. So, you know, people of a certain age, wherever I go, they always come up to me. So, you know, now we're I you know, unfortunately, once you start talking about me, you're going to get hit and you're going to see me putting makeup Bond. I've seen it already and I want to keep seeing more. But I want to talk about also you have your memoir, Still Bobby, coming out this September. What made you decide to write a memoir? Well, I had no intention of writing a memoir.
42:04I wasn't interested. I wanted to do another makeup book. I wanted to do a young woman's makeup book, a teenage makeup book. I've had two and I thought it was time to redo it. But through someone I know, an agent came all the way out to Montclair, New Jersey and said, I want to do your memoir. I said, I'm not writing a memoir. I said, I'm too young. And she said, no, it doesn't have to be a memoir. It could be your story. You have a lot to teach and I want you to teach me, you know, and everyone else, you know, of different ages, all these things. And I started doing it. And, you know, when I think about how I've done everything, I don't usually think about it, but when I do think about it, I think about my grandparents, my Papa Sam that came over from Russia, how I was raised, my parents' divorce, my dad's work, my, you know, my mom's creativity, you know, her issues she had.
42:54And it's, so it became a memoir. And then talking about all the things I did from building a portfolio to, you know, starting a brand to starting another brand, you know, there's all those like things that you're like, Oh, it's like rivers, you know? Oh yeah. That's where it came from. And, you know, I know I'm not done and I know I've become like a, you know, a good example to people of a certain age that you don't have to stop just because you're 50 or 40 or 60 or 80. And I know you mentioned during that period of your non-compete that you worked on, you said some little projects, but I'd say they're anything but little.
43:32You and your husband transformed the once forgotten Georgian Inn in New Jersey into a boutique hotel. What drew you to that project? I had nothing else to do. I mean, seriously, it was literally the day I left the brand and he came in and he said, I bought this building. I'm either going to make it condos or I thought it'd be really fun for us to make a hotel. First time I ever said it, I'm like, okay. And so we dove in and, you know, I asked, I needed a team and an office. So I went to the Apple store. I hired a girl that was helping me that was brilliant as my assistant. And my husband gave me, you know, basically it was a storage closet as my first office.
44:11And we filled it with five people sitting around a table. Lynette was there. And eventually we got a real office. So I just, it was like, sounded interesting and fun. I love doing things I don't know how to do. And I love figuring it out. What do you think that that taught you about reinvention in business? You know, I it just honestly has taught me that you don't have to be highly educated, business school educated. You just have to be a combination of hardworking, have a vision, kind of understand the way things work and have a lot of common sense. And by the way, not be afraid of hard work.
44:50Everyone's like, it's so hard. It's so hard. I'm like, tell me what's not hard. Yeah. For anyone who wants to become an entrepreneur, what do you think are the most important traits or lessons that they should learn? You should get a job first. You should understand what it means to commute. You should understand what it means to arrive at nine o 'clock and, you know, work as late as someone tells you to. Because a lot of young people that start businesses, they don't understand those things. And I think it's really important. And was that something that you learned when you were early in your career?
45:23No, no, because I was a freelance makeup artist. So I never had a real job until I became part of Estee Lauder. Then I had a real job. So, you know, I was being a freelance makeup artist. You know, there's weeks you don't work, but I still had to take those weeks and work on getting work. So I just, that was my work. This is my promotion work. I need to put, you know, appointments on my calendar. So I have something to do and hopefully someone will hire me. And now that you're in a position where you're hiring people, what are some of the most important things that you look for? I look for positive energy.
45:59I look for people that are nice and are creative and hardworking. But honestly, you can't be a dick. It worked for me. You got to be nice. A kind of offbeat question, but I'm curious when it comes to success, what do you think is more important, luck or hard work? I think you need both. I mean, so many people work so hard and things just don't come together. And, you know, people that it's all luck and if they don't work hard, it doesn't last very long. So you kind of need everything. And is it luck that has made me successful or is it just I got lucky? I don't know. It's like the word luck is interesting because it's like it's not just lucky.
46:42There's also hard work. and there's, you know, there's brain power and, you know. Is there any advice you'd give to your younger self? I would definitely give my younger self three pieces of advice. I would say, first of all, learn how to chill, which I still haven't learned. I'm working on it. I would second say do more weights than cardio. A hundred percent. Why? Because when you get older, you need muscle on your body to feel good in your body and look good. It helps with metabolism, everything. And it was all about aerobics when I was a kid. And the third thing I would say is you're going to be fine.
47:21It's going to work out. And don't worry if it doesn't work out, you'll do something else. Not everything works out. Yeah. Because I also want to dive into, of course, starting a brand when you're 63 can seem super daunting. Why do you think that you decided to do that instead of retiring or relaxing? It is the worst word. Retiring needs to leave. What does retiring mean? Like, you know, you stopped working, but that doesn't like people that retire, they just decided to shift. I don't, you know, they all find something. I don't have anything. I like doing things that are interesting to me. I like my brain stimulated.
47:57I like the creative process, knitting and pickleball and golf. And my friends are playing cards, cards and Mahjong. I love you people if you're listening to me you're probably not listening to this podcast my friends your daughters might be but or your nieces but I just don't find it interesting you know I just find I like to be stimulated I like to you know I became the editor-in-chief of Yahoo Beauty when I didn't know how to type and I knew nothing because why not that sounded so interesting because I didn't know anything. And so I learned a lot. How did you get that job? I literally got a call from, it was when Marissa Meyer was running it.
48:43And I got a call from someone that reported to her, can we come see you? It was her and this guy named Sandy, who was their head of people. And from the second they walked in the door, Sandy and I became best friends. And I remember looking at him. I'm like, are you Jewish or gay? And he said, I'm both. And I'm married to a black man and I'm like I love you and we've been friends ever since I love that so much I feel like so many people struggle with like having the perfect life and you shared on your sub stack what do you call it wabu sabi I love that word what does that mean to you because I like things that are visually perfect because I've spent my life at photo shoots like watching stylists kind of zhuzh everything and I do it in my house and then every once in a while you realize some of the biggest messes are the most beautiful, like piles of kids shoes.
49:36You should drive me crazy. And then they all left the house and my house was clean. My, you know, everything looked great, but they were gone. And when they came home with their messy shoes with their friends, it was beautiful to me. I looked at it differently. So, you know, it's, I mean, I still struggle with not being perfect, but you learn to let go of certain things. How do you think people in like their 20s and 30s can incorporate this into like their everyday life? Well, it's funny. Some people are born and they don't care about piles and mess and other people like, are you organized? You need everything clear.
50:11You need your desk clear. I'm messy. You're messy. How about you? Super messy. Okay. Well then you're both good together. I need, I need clarity. I make my assistants clean out my closets and I actually hired an organizer to come in and even at work because, you know, like things are shoved in and, you know, my creative department has more like, you know, cameras and things and mics. I need it organized. I want to be able to see what I need. It's also an efficiency thing with me. I want to be able to go in and see where everything is. So, you know, we give away a lot of makeup. If I can't open up a cabinet and see where is what, then it just doesn't work.
50:49Yeah. I definitely would say that for business being organized and efficient is so, so important. And I would definitely say that's something we've both gotten a lot better at since we started in college, is realizing things need systems and processes. I love systems and processes. And I'm someone who there's nothing normal and systematic about me, but I am. It's very complicated. What would be your biggest interview tips for someone? To be on time. And if you are late, call or text and say it. and do your homework. I mean, I've interviewed people that have never gone into a Jones Road store and they were interviewing to work on the retail team.
51:31I, I, I just, it's like shocking to me and, and people I've interviewed for assistance that come in with a makeup that does not look like Jones Road, you know, and it's like, do your research and, you know, maybe it's not the right fit for you either by the way so and you know and I don't really like I don't interview like other people do I kind of just like asking questions about them that you're probably not allowed to ask but like are you married where you're from what did your father do like I want to know who the person is because everyone on their resume looks like they know what they're doing.
52:10And I could train. I just want the right kind of person that I could have a comfortable relationship with. How do those people often end up being like, what's your takeaway when you know you've had a good interview? Well, sometimes people think they had a good interview because I, because I sometimes really like someone a lot. And when they leave three or four other people that interviewed them didn't like them. And I'm like, okay, who's going to tell her? Because she probably thought I was going to hire her. Yeah. But, um, which I think my team should tell me before I interview them, like, like, you know, make it quick.
52:45Don't be that nice. Someone should definitely slide you a note before, like scratch an eyebrow or something to let you know. Yeah. So you knew that I knew that I liked this girl or whoever this last person was. Cause I said to my assistant, show them the creative, you know, studio down the block. Cause I thought, Oh, she, you know, might be a keeper and no one liked her. What are some of the hardest things that you feel like you have to deal with as an entrepreneur? Firing, things like that. Well, luckily, I don't have to fire. We have, you know, an HR person who's 30, by the way. I mean, I could use an older person in my office.
53:24But, you know, someone with more experience at some point. But the hardest things, you know, I think, I don't know. The hard things, I guess, are I work with a lot of people that are phenomenal at what they do. They don't have as much experience in other companies. And so they haven't all learned how to timeline the right way, how to process, how to think backwards. But I've tried to teach a lot of people and a lot of people, we've figured it out. So if someone's worth it, I will train them and we'll work together. How do you timeline backwards the right way? Just it's common sense. You know when something has to be due and then you know what has to be done and you figure out what the timelines are.
54:09OK, it's going to take us six months to get that. How are we going to launch that in February? And before that, like, how are we going to do this? Like, guys, what about getting the pictures for the long lead things? Like there's all that stuff. And so we're working towards that. And would you rather hire younger, inexperienced people and then train them or really experienced, rigid people? Oh, I would rather hire, I would rather have someone in between. But I love someone who is like wide eyed and excited and wanting to do something and believes in it. And I like, I'm happy to train the right people.
54:47But I could use a few people in a few positions that have a little bit more experience. However, I have hired a few people that had more corporate experience and it was like, didn't work. Well, I'm curious because, of course, you worked at Estee Lauder, which is such a big corporation. Were there any things you took away from there where you thought, OK, that did not work for me? I prefer doing this scrappier. How about having hiring consultants to prepare the meetings, the big meetings that cost enormous amount of money, that takes so much time? And by the time you have these meetings, you know, you've wasted so many hours and it just doesn't work.
55:29It just doesn't work. So I don't, we don't do things like that. And we don't have those kind of meetings. Do you guys have an all hands? We do. We do. I open the all hands. Um, and I try not to zone out or I always interrupt something. I bring someone in. I brought the list lipstick lesbians in the middle of an all hands. You brought the what? The lipstick lesbians? They're these two girls. They're married and they are like super influencers in the makeup world. They're called lip. That's their handle. Lipstick lesbians. They're amazing. And all the girls that work for me know who they are they follow them and in the middle of an all hands i brought them in i love it we how do you connect with those influencers do you dm people i was speaking at the makeup show and one another makeup bar so you've got to meet the lipstick lesbians and they just moved to our town so we connected and they came in and you know they become friends you bring the lipstick lesbians in the middle of it all hands like that's like a skip from the office you do realize oh our office is like the office i invite you to montclair new jersey and see exactly where we are and how we live our life and how few people work in the office.
56:33It's really cool. How many people are in the office? 40 maybe. Three days a week, but one of the days is usually, you know, 10 less people. And we buy everyone lunch every day when they're there. We have a manicurist, Rosa, who does people's nails. People bring their dogs. You know, we just have the greatest people that work there. I mean, I, you know, I cannot wait to get home when I'm away. Yeah, they're like my people. I just I can't describe it. That's incredible. I mean, you guys are doing so phenomenally well to have this kind of culture where you really love the people who work for you is amazing.
57:08I love the people. And it's, you know, a very chill place. And people are, you know, they just really care. You know, every once in a while we do hip hop classes. I bring someone in. I just have a new app, a hip hop app. I'm going to start doing it with everyone. So they have book clubs. They have all, I'm not on Slack. I hate Slack. They're all, they have like whole lives on Slack, book clubs and all sorts of things. I can't. It's one more. Yeah. Well, that, yes, I, I, I, I need a private lesson on Fia because I joined right away. And you know, like, do you find Hermes bags? You can find anything.
57:47I cannot find a black bucket bag size 30. And I've called the head of PR. He's like, no, can't find it. It's got to be there. We'll find it for you. We'll find it on Fiat. We're going to find it. Challenge accepted. Yeah, because I want it for my book tour. It's like it fits my iPad perfectly. Any last words of advice, whether it's a makeup tip or for an entrepreneur or someone going into the beauty industry? What advice would you give to women in their 20s and 30s? Well, first of all, don't worry. You know, you're going to figure things out. Like that's the easiest thing to say. But also don't be afraid to ask.
58:22Like so many young women are afraid to ask, you know, can you help me? Is this right? And just know that if something you're doing isn't working, do something else. I love that. Yeah. One of the other questions we didn't ask that I wanted to ask you was about self-care. Obviously, I would say that's become kind of a buzz word. But for young women who do want to invest in their appearance to feel and look good, what do you think are the most important things to take care of? I think there's nothing more important than exercise for anyone of any age. You know, I don't care if it's walking. I don't care if it's stretching, yoga, weights, to incorporate a healthy lifestyle with good food and good habits and paying attention to yourself when you are tired and exhausted and pushing yourself to just take a break, put your pajamas on and watch some dumb TV, get in bed, take a bath.
59:11So true. Yeah. I mean, no amount of makeup covers when you're exhausted. Oh, except if you're me. I'm pretty good at it. You should have seen the girls when they'd come in in the 90s from, you know, whatever they did the night before. And we had to get them ready. Oh, yeah, I got this. Really? Oh, my God. Pass her over this way. Wellness was not a thing. I was doing it when no one was. people thought I was I used to bring my food to work and people like what are you doing I had like carrots in a bag and some you know protein in a bag and there'd be like wait yeah you said you're a health nut I went back to school and got my degree as a health coach from Institute of Integrative Nutrition so I don't have any clients but I but I learned a lot I learned a lot about food and you know how important best pieces of advice on health well eat food that you doesn't have ingredients that you don't know like try to eat as much as possible of food that is good for your you know not just your brain your body but your looks you know it's real food you know and yeah and if and eat less of the bad stuff and don't eat don't eat processed stuff like you know don't eat processed not good for you simple i love it yeah okay well i think that was everything bobby brown thank you so much thank you thank you guys you're awesome
From the publisher
Makeup artist, mogul, author, hotelier—Bobbi Brown has built more than one empire (and reinvented herself along the way).
In this episode of The Burnouts, Bobbi sits down with Phoebe Gates and Sophia Kianni to talk about what it really takes to build an iconic brand, sell it for millions, and then start all over again. From mixing her first lipstick with a chemist and cold-calling agencies out of the Yellow Pages, to selling Bobbi Brown Cosmetics to Estée Lauder and later launching Jones Road Beauty, Bobbi shares the unfiltered version of how she built—and rebuilt—her career on her own terms.
She opens up about confidence, burnout, and building businesses with her husband and family. Plus: the 25-year non-compete that changed everything, why “retirement” is not in her vocabulary, how she clapped back at viral TikTok criticism (and won), and the simple beauty rules she swears by for every generation.
Also: how she accidentally went from makeup artist to hotel owner, why she still cold-DMs influencers, and her #1 piece of advice for young women chasing their dream career.
🔍 CHAPTERS
00:00 – Starting Bobbi Brown Cosmetics
06:30 – Reinventing beauty around natural looks
09:20 – Vogue covers, Naomi Campbell, and early breaks
12:00 – Building a billion-dollar brand with Estée Lauder
20:00 – Family, partnership, and working with her husband
27:20 – Selling for $74M and the 25-year non-compete
30:00 – Going viral with Jones Road Beauty on TikTok
34:30 – Personal brand, social media, and DMs that changed everything
40:00 – Jones Road’s growth and what’s next
46:00 – Advice for entrepreneurs (luck vs. hard work)
51:00 – Hiring, culture, and leading a scrappy team
57:00 – Self-care, health, and why she’ll never retire
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Sophia Kianni
Bobbi Brown
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Subscribe to The Burnouts for exclusive conversations with today’s top founders and culture-shaping entrepreneurs. Hosted by former Stanford roommates turned startup co-founders, Phoebe Gates and Sophia Kianni, this isn’t just another founder podcast—it’s untold conversations and the unfiltered reality of what it takes to build your dream career in your 20s. Guests include Paris Hilton, Chelsea Handler, Kris Jenner, Karlie Kloss, and more visionaries defining the brands—and blueprints—of our time. Whether you’re dreaming big or building now, these are the conversations that will show you how it’s done (and what no one else tells you).
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