Moments That Made the World's Biggest Brands: Deliveroo and Five Guys CEOs Tell All

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2:22Welcome to High Performance, one of our regular episodes where we reflect on the guests who've joined us and the lessons we've learned along the way. Today though, we're going to do something a little bit different. We're going to talk about a brand new show that Jay, you're hosting. You sound excited. I am excited. The Room Where It Happened. Yeah, tell us about that. So The Room Where It Happened is a show where we ask amazing guests from the world of business to take us into a specific room in a specific moment in time and share their learnings. I think the reason why I wanted to do this is because I love talking about business, as you know, I love creating businesses, building businesses.

2:59I love the entrepreneurial mindset. And I don't just love those conversations from the point of view of other people then deciding to set up their own businesses. But I think we can learn so much because actually running business is about human connection. It's about relationships. It's about taking risks. It's about backing yourself. it's about being collaborative it's about failing and moving forwards all these things happen every single day in business and many people listen to us having this conversation will understand that but i always had this feeling as a kid growing up that certain people get access to rooms that people like me will never get access to because i don't know those people i don't have the connections right and then when we started recording high performance podcast episodes you and i my ears always really pricked up when people took us to a specific moment in time yeah and you would often ask a brilliant follow-up question about what did you learn in that moment and it got me thinking i'm sure you know we could have these really specific really in-depth conversations about a moment and really get as much information and mine as much information from that moment as possible because i think loads of guests go on podcasts where they talk about their whole career and they start at the beginning and the end at the end but what about if we went to just one moment that was career-defining or life-defining for our guests and let them go as deep as they want to go.

4:15And that's where the show came from. So tell us one moment then that stood out for you. I really loved the conversation on an episode that hasn't been released yet. In fact, maybe we can play people a little preview of it. So we were joined by a guy called John Eckbert, who was the European CEO of Five Guys. Now, do you know how Five Guys was created? No, go on. See, I love this, man. So Five Guys was a family called the Morel family. They were living in the States. this mum and dad had five kids college was expensive as university is in colleges and they said to their kids it's a true story we've got a pot of money we can either spend that money on your university college education or between us we can set up a family business and see if it's successful the sons chose the family business they had five sons they were five guys they set up a burger restaurant that is the burger restaurant that we all now go to and order our five guys right but the Morel family still run this business.

5:09And they meet every Tuesday. And they basically have, you know how you have a family meeting with Rose and George, right, and Geraldine, and you go, right, how's life at the moment with your family? They still have their family meetings, but they talk about a multi-billion pound turnover business. And this guy, John, he just saw the value in Five Guys leaving the United States and going global. I mean, I don't want to give too much away, but he filled in an online form, like you or I would, to get in touch with the bosses of Five Guys. And he managed to get a meeting on a Tuesday in Washington at one of their regular Tuesday family get-togethers.

5:41I don't want to reveal too much more, but that's the room they took us into. Now, you can't Google that stuff, right? If I was 18, I wouldn't have any idea that that is how a business like Five Guys runs. I certainly, even at 47 nearly, had no idea how you would convince a family who have real control over their business, emotional control as much as anything, to allow you to take it globally for them. So here's a clip from what John said. I will tell you, for most of the meeting, I had no idea how we were doing, right? So we walk in there, we shake hands, we sit down, and the family just starts talking amongst themselves, like about us, like in front of us.

6:26Saying what sort of thing? Who are these guys? These are really the right guys. They want to do this joint venture. We want a franchise. Is that the right deal? Why do we want to, you know, why do they want to do this? And you're sitting in the room. We're sitting there, and Charles and I are just like sitting here like, you know, let's, should we say something or maybe just let them run with it for a while? And at that moment, I thought we might have lost, you know, we might have lost the family. And, you know, that might have been, you know, the end of the conversation. And there actually were, you know, powerful voices in the room of like, you know, we don't want to do this.

6:56You know, this is not our, the way we do business. And these two seem like really two good people, good businessmen. But that's just not the right structure for us. So when the family were having this debate, were you sort of tempted to chime in if you disagreed with things they were saying or anything? That's such a great judgment. What's the right – is the right thing to argue? Do you like refute the points? you know and and actually you know Charles and I both I think there were times there were moments where we like both leaned in to kind of give the counter argument and just when we were you know another family member kind of came in and made made exactly the right point so you know the the family was getting there and and actually I think if we had if we had interrupted the process it probably would have been bad chemistry.

7:57So, you know, knowing how to let them run with their thought, decision-making process, I think was actually essential to making it happen. So there you go, John Eckbert, the CEO, European CEO of Five Guys on high performance. High performance. I'm so used to saying that. I'm like, about 10 times when we've recorded the intros, I've gone, welcome to high performance. do you like but on the run where it happened yeah so i think what's really interesting on this oh jake is that my mind goes back to that interview that we did on high performance with you and sunhill and yeah like you both came alive when you spoke about the origin story of you two going hustling for work and you know negotiating deals but before any before anything existed so i know how passionate you are about business.

8:50What have you learned from this series that you've taken into Whisper? Yeah, it's a really good, really good question, actually. I think the biggest thing that I've learned is the power of collaboration. I think we live in this world now where everybody wants you to think that they're a self-made woman or a self-made man, and they've done it themselves, and they've got the secret. And if you listen to them, then you'll be able to have the success that they've had. And often it's because people are trying to monetize the information that they're sharing with you, or their ego just makes them want to tell you that the only way to do it is on your own with grits and gut and, you know, but it's absolute BS.

9:26You know, I've spoken to Will Shue who created Deliveroo and he talks about him and his co-founder had to dig in together and they basically were Deliveroo. They took the orders and they stood in the restaurant with their moped outside and mopeded the early Deliveroo orders to the houses themselves. Without them together, it would never have happened. You know, John, who we've just heard from, having to kind of create a rapport and a relationship really quickly with the founding family of Five Guys is huge. The very first episode, which is available now, and people should definitely listen to it, is a really, really cool guy called Danny Weiner, who's the founder of HexCloud, one of the fastest growing cookware brands in the world.

10:06He started in his garage, took loads of risks in his 40s. You know, let's just remind people that, what do the Stoics used to say, the best time to plant a tree is 20 years ago, but the second best time is right now. So if you're thinking of doing something that you've never done before and you're in your 30s, 40s, 50s, 60s, 90s, it isn't too late. He did that, set up HexCloud in his garage and he tells us how he convinced Gordon Ramsay to get involved in the business and eventually led to them creating a Super Bowl ad together, which is just remarkable. Can you give us a clue on how he did convince Gordon?

10:38It's really what I'm talking about, really. this idea of leaning into... I'll tell you what it is, right? We live in this world where we feel that when we're trying to sell something to someone, the biggest thing that we need to have in our mind is what's the price I'm going to get for the thing I'm going to sell. All of the people I've just mentioned understand that the best way to sell something is to try and give the other person more value than you're getting. And that way everybody wins, right? So the only way to get Gordon Ramsay to be part of HexCloud is for Gordon Ramsay to feel like he's the winner.

11:07the only way to get the Morel family to back you when you're trying to take Five Guys Global is to make them feel like they're going to be the winners in that conversation the only way two founders whether it's Will Hsu and his co-founder or me and Sunil is for all the co-founders to feel like we're the winners it's this idea that the word sell comes from the old English word sell-in which is to give so to sell doesn't mean to get to sell means to give it's about giving so I think that's probably the secret it to um to the success of all the people that have joined us on on the room where it happened and something that i definitely want to think about more in my own business life so what would you want people if we if we take that philosophy of to give that what would you want people to walk away feeling that they've received from giving you an hour of their time to listen to the room where it happened i think the first thing i'd want them to feel is that they've really been in that room they've been in the room where it happened so this is a really very different to high performance this is a real sort of story-led podcast so the first thing that i'm talking to them about is what was the room like who was in the room what did it smell like what did it feel like what were your emotions the biggest dream for me is that i actually put the listeners and the viewers inside that room so they don't feel like they're on the outside looking in they feel like they're in that room um and i think that the other most important thing is it's just to make people have this understanding that there are some amazing high achievers in business but they don't necessarily know the things that you and I don't know.

12:35It's all of the great stuff that makes human beings what human beings are, the human connection, the empathy, the understanding, the emotional intelligence, the warmth, coupled with hard work, an ability to take risks, and a real passion and a belief that the thing that they're building is going to fly. You know, we spoke to the chairman of Liberty who bought Formula One and owned Formula One today. The only way you pay billions of pounds for that sport is if you are willing to take risks, but you genuinely believe that you can do something that no one else can do. Liberty have transformed Formula One.

13:12And going into that room, for me as a former host of F1, was an amazing honour and quite a remarkable experience. So I can't wait for people to hear that episode. And what's it been like for you launching a new podcast? It's been weird not sitting next to you when I do it. I keep thinking, where's the guy to ask the good questions? But it's been fun. I think the thing is, High Performance, as you know, because we both started it together, started out as something that was not about anything other than the impact we could have for people. Do you know what I mean? It wasn't about money. It wasn't about growing a business.

13:46It was about nothing other than, you know, something for us to do because we were really, really interested in the conversations. And I feel the same with The Room where it happened. And in many ways, it takes the pressure off because I just love having these conversations. I know there's value in it for people. I know that if you don't like the idea of business or you aren't interested, then fine. But I also know that we're moving into a world now where even if you don't love it, your kids are going to operate in a world where there are no longer jobs for life. There are no longer employers employing millions of people because AI is going to do those jobs.

14:17Community and passion and your personal abilities to be a human being in the world of AI is going to be more important than ever. So I think listening to this show will hopefully inspire a few people to think, you know what, I'm going to put myself into a room and I'm going to make it happen when I'm in there. So who would you want to listen to it then? I think anyone and everyone. This is not a show for business people, right? This is a show for people who are interested in human beings and interested in the things that have impacted our world. All of the brands that we're talking to are either well-known people or well-known brands that are doing well-known things.

14:54And I think that's really important. So if you want to know the truth, if you like, behind some of the biggest brands that you interact with almost every day, then it's the show for you. It reminds me of that Howard Schultz quote, the CEO of Starbucks that says, we're not a coffee business serving people, we're a people business serving coffee. And to me, when I've listened to it so far, it's not a business podcast for people. It's a people podcast just happens to touch on business. Yeah, brilliant. We're not a podcast company serving people. We're a people company serving podcasts. Yeah, exactly.

15:24Let me actually play you another quick clip from the show. This is a preview from my interview with the Deliveroo CEO and co-founder, Will Hsu. So he just told me a fascinating and honestly wild story from the early days of the company involving, how can I describe this, an unfortunate run-in with a scooter helmet. But here he is after that discussing the first ever delivery and the lessons he learned about sacrifice that inform him to this day. 12 years ago today greg and i we'd been setting up deliveroo sort of you know onboarding restaurants you know building all the technology for probably two to three months before that well really we incorporated the company in august 12 but then we had about yeah call it a five month you know setup but for the last month we were testing you know the technology onboarding restaurants trying to make sure all of this worked.

16:16And then we got the, got the first order. Now I knew who actually placed the order. Cause obviously we didn't have any customers. So it was a friend of mine, Annetta. Right. Yeah. And the restaurant, Rosso Pomodoro on the Fulham road, still there, Neapolitan pizza place. And you know, so we were kind of like camped out there waiting for this thing to happen. She placed it, you know, with her credit card on her laptop, heard the noise and I don't know if you guys ever hear the Deliveroo kind of, I can't even do it. It's a very distinct noise when an order comes in. We hear it. Like what? Do-ding!

16:52Like, I fucking started the company. I can't even do it. But something like that, right? So where are you standing at this point? I'm standing outside the restaurant and the staff are like anticipating it. So if you said to them, like, this is a big moment, like we're together, we're launching something here. We didn't think about it as a big moment. we were just like, let's get this, you know, let's get this thing started. But the restaurant, it's super tiny. It's got this giant Neapolitan oven. That's like super hot, right? Tiles all over it, a counter and everyone's from Naples in there. Right.

17:24So I got to know them pretty well over the course last month. And so we're, you know, joking and stuff like that, but I was outside and then these guys were like, you know, get in here. So we hear the noise, they press accept, starts printing out the order. And I was like, wow, this is our, this is our first order. So I am obviously working at the company, but I'm also the delivery guy. Right. So I've got my scooter outside. So I learned how to ride a scooter, um, for, you know, a couple, you know, a couple of days before, uh, bought a scooter, 600 pounds, you know, got the box on it. And, um, yeah, there we go.

18:00So we're like, you You know, here this thing, they make two pizzas. What was the order? Yeah, so it was definitely a margarita. I remember that. And I think there was some sort of like arancini, something like that. Yeah. So I get the pizzas and the arancini. I put it in the box. And that used to live on Sydney Street in Chelsea. So I just quickly went over there, got it out. Now, it turns out I made a big mistake. I had, it's so embarrassing. I put the pizza in like this way. You put the pizza sideways in the scooter? Yeah, like a record, like an LP, you know? I wonder whether you were overcome with excitement or nerves at this point because that's quite an unusual thing to do with a pizza.

18:48Unfortunately, it happens more than you'd think, and it's one of the banes of our pizza existence, you know? Pizza's being, yes, it was done. You set the tone. I set the tone, embarrassingly. So really funny. so we get this thing she's hungry i'm like hey annette and she's still a great friend of mine today and she we're you know we chat about this we go in my co-founder greg is like with me i think was he on the scooter with me oh i probably should have done that yeah but but i think he was you know those one one two five cc scooters yeah they can sit two people but then if you have the cardboard box in the back you shouldn't sit but he just kind of like got on greg hopped on i just I think so.

19:26I'm pretty sure that's what happened. Yeah. And then we just drove over to Annette's house. Right. And then so we bring this thing in, open it up. She's like, I'm not eating this. She's like, this is, uh, did you turn this on its side? So we made a margarita pizza into a calzone basically. So I ended up eating it because she didn't want to eat it. Um, so I delivered it. She placed the order. I ate the food. That was it. That was our first order as you're munching down on a margarita that's become a calzone what are you thinking about your business are you full of excitement or nerves or yo i mean like the only thing i was really thinking about is how do we get more customers at that point right i'm like okay so i the tech works like how do we get this thing going right there was there was very little sort of uh reflecting um upon that it was sort of like i've got a lot of friends here in this neighborhood and how am I going to convince them all to order?

20:20And then I was chatting to Annette about this and she's like, well, Will, to be fair, you delivered something completely upside down. So this isn't really going to work unless you figure out a way not to do that. But that was all that was in my head. Like, how do we get more restaurants on? How do we get, you know, more customers? I want you to take us into the restaurant the moment that your order comes in, right? What are you, what is your emotion at that point? I'm feeling, I'm feeling excited, right? Because like, this is the first, it's like okay so we've done a bunch of test orders they're all fine this is a live customer that actually wants our product right which is different than testing things and i'm like okay i'm really excited the restaurant is really excited so there's like six dudes like six neapolitan guys like you know making pizzas and they're all like oh i remember they thought this whole thing was magic right because they were like wait a minute so someone does something on a laptop and then this tablet magically beeps remember this is 2013 right yeah so tablets smartphones all these things hadn't really reached vast adoption yet but the fact these devices were connected to each other like they thought i was a magician yeah really they were like oh wait so i do this and then the tablet rings and this thing magically prints out yeah so it was excitement it was sort of wonder it was real sort of like a sense of like this is real yeah right we got we got a real customer here and i just remember feeling this i feel every day like a sense of responsibility right like we're we're in it we we're not letting people down right of course i then delivered it completely upside down but but but but that was it right that's that's how i felt so as you and greg are standing there and how at this point how long have you two been in the planning in the process, dreaming of this moment, getting ready for this moment?

22:14You know, in a way, our whole lives, right? We've been friends since we were 10, right? So we've been like, we discovered computers together, right? We're talking 2400, you know, dial-up modem. We're talking, you know, BBSs for those people that know what that is. You use net groups that sort of, we were online before the visualization of the internet, before Netscape. Yeah, we've been discussing business ideas for a really, really long time. And so in a way, it's kind of like that was this was it. And do you remember what you were talking about as you waited for that order to come in? I think he was like, laughing and being like, okay, I really hope this works because this is pretty important.

22:56And he just kept telling me he's like, just, you know, just don't mess up the delivery, right? And I remember he was very anxious that the restaurant staff would do exactly what they were supposed to because you know at that point it was pretty rudimentary so we it was like okay it's going to come into the tablet it's going to print out approximately 10 minutes before you think the order is ready press this button and a rider should get there right so there was it was more manual back then and so that whole he was pretty obsessed with that process right but look at that point none of us were thinking is this a big business is this going to be successful we were like let's get this to work right and like focus really on the short term well it's one of those strange things where when you're the person that didn't come up with the idea once it's happened you think how did i not come up with the idea could you take us to the moment that you because i always remember looking at a local fish and chip shop thinking it'd be cool for that to be delivered to my house but there's literally no way that can ever be made possible.

23:58Yeah. Yeah. You found the answer. Yeah. Yeah. So for me, I've been obsessed about this idea since about 2004. And the reason is so out of college, I worked in New York on Wall Street and I had to order every meal to the office basically. So I was just constantly working. And in New York, you can actually get anything you want delivered, whether it's high end, low end, it doesn't matter. And the reason actually really has nothing to do technology back then it was just the fact new york city so dense right so it was very easy for someone to deliver stuff but so i'm used so everyone in new york before the internet used to order delivery and they still do right um you just call up i used to live above a bodega six floors up i'd call them up be like can you bring up a chopped cheese or like you know like a chicken parm hero that's just what you did in new york right i moved here in 04 and i'm working in canary wharf and i'm asking the team like hey what are we doing for for dinner right because I'm working late.

24:56Everyone just went to the Tesco and the Canary Wharf mall and they would get the microwave meals. And I remember day three, I was like, come on, like London's a great restaurant city. Why are you guys eating microwave ready meals? Right. And so that's when I was like obsessed about the idea because I had experienced convenience and then it was taken away from me. I know sad story, really. I'm sure people are going to cry about you. Yeah. But, but the reality is like you're like okay i want this thing right and so i thought about it in 04 like why doesn't london have this thing um i didn't realize like why but the idea was there in my head at that point and what did deliveroo look like in your head when you first came up with the idea because like we just said these days it's an app it wouldn't have been then so what what what was the end goal or what was the vision in your yeah the vision honestly was sort of like okay i think this works in london i think it's independent restaurants right i mean now we sell Now, I got a wrench.

25:53What do you guys call it? A spanner here? Yeah, a spanner, yeah. Yeah, I got a spanner in seven minutes from Screw Fix on Deliveroo the other day because I needed, for my son, we needed to assemble his tricycle, right? Got seven minutes. And then, you know, you can get flowers. You know, we do a huge amount of groceries today, right? We're bigger than a cotto on a daily order basis now in the UK, right? So, like, big businesses. I wouldn't have thought about any of that stuff, right? I wouldn't have thought about any of that stuff. I certainly wouldn't have predicted all of the sort of like, you know, the stuff around the gig economy, you know, the stuff around the internet competition.

26:31Like all of these things that happened years later, like no way I would have seen that, right? It was all about, hey, I want some good food. I want it in like 25 minutes. Let's make it happen. That was it. And that was the motivation. It was never about let me start a company because I want it to be big or let me start a company because I want to be the boss. is all about the consumer.

26:55So, you know, some people start businesses because they want to get rich. Others because they feel they've got a real sense of purpose. Others because they have this huge plan of something that they think can change the world. As for Will, well, quite simply, all he wanted to do was deliver food. Deliver it fast and make it simple. And he was going to do whatever it took, 17-hour days, convincing restaurant owners one by one to give him a shot, standing outside in the cold, handing out flyers, getting the helmet stuck on his head. And like so many other business people, he was mocked, he was criticized, he was told it wouldn't work, he faced constant rejection.

27:26But the key was that he just didn't quit. And I think what Will's proven to us is the obsession with looking forward, with problem solving, with believing that you can find an answer to something is the secret to his success. And it's so rare that he gets the chance to sit and reflect, particularly on those early days when a company that's now legendary started so small. And when we spoke, I couldn't help but be curious about what he would say when it came to reflecting on the thing that he's built.

27:57There's two things I want to pick up on from around this period of your first order coming in, Rosa Pomodoro. Hard work and luck. Yeah. I don't believe that anything great happens without hard work and I don't believe that we talk about luck often enough. Yeah. So at that time, what did hard work look like for you back in February 2013? I mean, look, my whole life I've worked pretty hard. I come from an environment that's really important. Your version of pretty hard might be different to other people's. How would you explain what it looks like for you? You know, it's hard work, but it's enjoyable.

28:36It's sort of like utter and complete obsession with one thing. for like, you know, the minute you wake from the minute you go to bed, right? You can call it hard work, but I actually just loved it, right? It was just one of these things where it's like, okay, we're building something. This is really cool. This little thing's getting better day to day. So you get quick feedback loops. But it was all, all consuming, all consuming for, I mean, still is, but maybe not at the same extent as it was the early days. But yeah, all consuming. but every part of you was invested in making this successful.

29:10Every part. That's all I thought about. I'd be out with friends and I'd be like monitoring dashboards and, you know, they'd be like, hey, we're at the pub. Why do you have your laptop out? That's really annoying. And I'm like, sorry. I need to figure out what's going on, right? Was there a cost to that hard work around that time? I didn't, you know, my personal life maybe wasn't great, right? I didn't leave the M25 for two years.

29:37I was doing deliveries every day. I was kind of doing my thing, and I wasn't particularly social. That's all right. I am a social person, but now it's a bit different. There's this great lesson, I think, for a lot of people, though, that a short-term period of sacrifice can actually lead to a huge, long tail of… Yeah, delayed gratification and all that. But here's the thing, though. Are they really sacrificing anything? like people that kind of tell you, well, you know, we have these big sacrifices. It's like, no, you loved what you did. Did you actually sacrifice something? Did you actually just enjoy doing that more than the rest of your life?

30:15And therefore, was it a sacrifice? You know? Do you think you sacrificed anything? At that point, probably not. You know, at that point, probably not. Now, I think in the abstract, you could say, well, you know, you could add a better social life. You could have been doing X, Y, Z. Could have gone to, done a few trips to whatever. But like, if you value what you're doing more than that, then it's not a sacrifice in my mind, right? But people always, I think businesses, business leaders get, you know, they get caught up in this. I gave everything, I gave everything. In retrospect, maybe you feel that way, but at the time, you know, did you?

30:52It all comes down to priority as well. And I think society makes you think that the most important things is human connection, taking holidays, not overworking, building relationships with people. Well, if the thing that you love more than any of that is building your business, then if you're working on it 18 hours a day, the sacrifice doesn't exist. Now, I totally agree with you, but I think it depends for how long, right? You do that for a really long time, like 20 years. I don't, that's probably not great. But in the beginning, you're creating something, you know, call it five years or whatever.

31:28You're never going to succeed unless you do that. right and you have to love what you're doing i think as a secondary step if you hate what you do and you're working non-stop i don't think you'll succeed so give us just one message then that you think people can walk away from the room where it happened giving you an hour of their time a week knowing doing or understanding differently um i would just say inspired i honestly believe if people listen to these conversations with regular people like you and I and everyone listening to this managing to do extraordinary things, then I think it's inspiring.

32:06And I hope people are inspired by it. Brilliant. Well, I've enjoyed listening to it and I'm going to continue to enjoy listening to the one. I've not listened to the one with the guy from Liberty yet though. Brilliant. Yeah, it's really good. When does that come out? Soon. I can't reveal too much. Very high secretive information. And is there a dream? Because I basically don't know. that's the truth we've recorded a bunch of episodes people far more important than me are making decisions about when the episodes come out have you got a dream guest you want? who would that's a really good question I think my dream guest for the room where it happened including the room as well would be Sir Richard Branson who we've had on High Performance but is one of my business heroes I would love him to take me into the room where he made the decision to invest in Virgin Airlines because I just think he was told by every single person, that's mad, don't do it.

33:02Is this you want them to come back to Necker Island? Basically. Let's record it on Necker Island, Richard, if you're listening to this. That's what I read between the airlines. I'll pay for my own flights. I'll cover flights, you cover everything else. So can I make a suggestion for you? It's one of the best books I've read in the last 12 months. It's called Never Enough, From Barista to Billionaire by a guy called Andrew Wilkinson, a Canadian guy that just started out his businesses with not a penny in his pocket, having to work as a coffee shop barista and eventually became a billionaire. I think it's a brilliant book, but the ending of it will really surprise you.

33:38And what room should he take us into? I think he'd take you into the latter part of the book when he gets invited to meet with Warren Buffett, who wants him to go into partnership with him. that's the room where I think you'll be surprised at the outcome hold on do you have his details? so Jake I'm excited then having heard more about the room where it happened how can our listeners be able to access it? as every show we do for free whether that's on Apple Spotify somewhere else of course you can watch them as well on YouTube but always the best place for these things is on the High Performance app if people haven't downloaded the app yet it's completely free to download we have you know we've got almost 200 ,000 people now using the high performance app which is incredible um and there not only can you then watch room where it happened you can watch all of our other shows as well but crucially we've got a habits reminder feature on there so you can set great habits for yourself we've got these brilliant how-to lessons i know that you're creating one at the moment um really good really valuable content which is the true home of high performance so i would really always say download the high performance app it won't cost you a penny and you can get it there brilliant thanks mate thank you

35:19We'll see you next time. and cheesy noodles. You won't believe Herobred's options have 0-5 grams net carbs and are high fiber from the taste and texture. And right now, Herobred is offering 10 % off your order. Go to Hero.co and use code FALL25 at checkout. That's FALL25 at H-E-R-O dot C-O. All figures are per serving of Herobred. Contains 2-18 grams of fat per serving. See the product nutrition panels on Hero.co for more information. When life brings the blah, add more yabba-dabba-doo with some tasty fruity pebbles. Early morning meeting? Blah! Someone brought the pebbles? Yabba Dabba Doo. Run errands.

35:51Blah. Head to the store for Pebbles. Yabba Dabba Doo. Fruity Pebbles. Less blah. More Yabba Dabba Doo. Pick up Pebbles cereal today. Yabba Dabba Doo and the Flintstones and all related characters and elements. Copyright and trademark, Hanna-Barbera. At Capella University, learning online doesn't mean learning alone. You'll get support from people who care about your success, like your enrollment specialist who gets to know you and the goals you'd like to achieve. You'll also get a designated academic coach who's with you throughout your entire program. Plus, career coaches are available to help you navigate your professional goals.

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