Operators cover art
Podcast · 96 episodes

Operators, page 4

by OPERATORS · English

In the world of ecommerce, a legendary text group is rumored to hold the secrets to unimaginable success. The catch? You must have nine figures in revenue to gain entry. The world’s biggest brands have denied its existence for years, until now. Four titans known as the “Operators” are leaking the secret contents in an effort to share its wealth of knowledge with people like you. Sean Frank (CEO, Ridge), Jason Panzer (President, HexClad), Mike Beckham (CEO, Simple Modern) & Matt Bertulli (Founder, Pela Case x Lomi).

All episodes, page 4

E139: The future is members only fashion brands.In this episode, Jon Buscemi, a renowned figure in the fashion industry, discusses his journey from trend forecasting at DC Shoes to founding his own luxury sneaker brand.12 Nov 2025 · 1 h 12 min
E138: Why Winners Go BrokeIn this episode, the operators discuss the critical importance of cash flow in business, emphasizing that it often matters more than profit metrics like P&L and EBITDA.5 Nov 2025 · 1 h 17 min
Operators Titans E006: MAËLYS (With Co-Founder & CMO Yariv Citron)Operators Titans E006: MAËLYS (With Co-Founder & CMO Yariv Citron)30 Oct 2025 · 1 h 26 min
E137: Wholesale has the potential to ruin your businessIn this episode of the Operators podcast, the hosts discuss the complexities of omnichannel strategies, the implications of selling on Amazon, the risks associated with wholesale, and the debate…29 Oct 2025 · 1 h 8 min
Operators Titans E005: Peak 21 (with President Roman Khan)In this episode of the "Operators" podcast, hosts Matthew Bertulli and Jason Panzer interview Roman Khan, the President of Peak 21.23 Oct 2025 · 1 h 26 min
E136: What Top CEOs Do When They Miss Their NumbersE136: What Top CEOs Do When They Miss Their Numbers22 Oct 2025 · 1 h 15 min
E135: Operators X Baseball LifestyleBill and Josh from Baseball Lifestyle15 Oct 2025 · 1 h 28 min
Operators Titans E003: Musely (with CEO Jack Jia)Operators Titans E003: Musely (with CEO Jack Jia)9 Oct 2025 · 1 h 20 min
E134: Thrasio: The Truth, with co-founder John HefterA deep dive into the secrets of eCommerce success, featuring insights from a legendary WhatsApp group that shares knowledge among top industry operators.8 Oct 2025 · 1 h 5 min
E133: Goodbye Websites. Hello AI Commerce.In this episode of the OPERATORS podcast, the hosts discuss the evolving landscape of e-commerce, particularly focusing on the rise of "Agentic Commerce" and the concept of the "Me Store." This…1 Oct 2025 · 1 h 24 min
Operators Titans E001: Caden Lane (with CEO Katy Mimari)Founder story of Caden Lane’s evolution from wholesale diaper bags/crib bedding to direct-to-consumer, including surviving the 2008–2009 recession, rebuilding the product line, and later scaling with…25 Sep 2025 · 1 h 18 min · 26 chapters
E132: Time to go back to the office?Whether companies should return to office (5 days vs remote vs hybrid) and how culture affects brand building and customer word-of-mouth.24 Sep 2025 · 1 h 22 min · 21 chapters
E131: Masterclass in Product Development (What Actually Works)Product development “masterclass” focused on how teams structure work, decide what to build, and manage launch timing through iterations (net-new, color/feature expansions, and post-launch…17 Sep 2025 · 1 h 11 min · 21 chapters
E130: How to get your brand AI readyHow to make a brand “AI-ready” by consolidating data into a certified warehouse, then layering AI for faster answers, better decisions, and automation across data, creative, and operations.9 Sep 2025 · 1 h 20 min · 31 chapters
E129: Confessions of a Consumer BankerHow consumer-brand M&A and private equity dealmaking has changed in 2025 versus the post-2008 Lehman era, with emphasis on valuation compression, margin requirements, and the impact of…3 Sep 2025 · 1 h 20 min · 28 chapters
E128: Building Two Brands: Jocko Fuel and OriginPete (Origin/Jocko Fuel founder) explains how he built and then separated two brands serving the same jiu-jitsu customer: Origin (made in America jeans/apparel) and Jocko Fuel (nutritional products).27 Aug 2025 · 1 h 29 min · 36 chapters
E127: The Real Cost of Chasing GrowthQ&A on the “real cost” of chasing growth in e-commerce brands—especially budgeting/forecasting discipline, demand planning complexity, and the long timelines of product development (often ~2 years).20 Aug 2025 · 1 h 25 min · 27 chapters
E126: Black Friday 2025Q4 and Black Friday 2025 planning amid tariffs, margin compression, inventory strategy, promotion expectations, and value engineering; plus how housing-market conditions may affect home/furniture…13 Aug 2025 · 1 h 21 min · 25 chapters
E125: Bold Creative Wins Where Budgets Can’tRaindrop CEO Jacques discusses “bold creative” that drives DTC/CPG growth when budgets and media buying alone can’t. He traces Raindrop’s role in Dr.6 Aug 2025 · 1 h 24 min · 19 chapters
E124: Winning Big In Consumer With Grüns' Founder Chad JanisChad Janis, founder/CEO of Grüns, explains how he built a consumer nutrition brand by improving the “greens powder” experience (putting comprehensive nutrition into a gummy format), then scaling…30 Jul 2025 · 1 h 33 min · 27 chapters
E123: The Meta Incrementality Report: Lessons from 640 Haus ExperimentsThe episode explains marketing incrementality and shares House’s findings from 640 Meta incrementality tests (640 “Haus experiments”) run over ~18 months, focusing on whether Meta ads are truly…23 Jul 2025 · 1 h 55 min · 41 chapters
E122: Selling Your BusinessHow founders should think about selling part of a business to private equity, with emphasis on “minority deals” and deal structure (primary vs secondary capital, liquidation preferences, preferred…16 Jul 2025 · 1 h 27 min · 26 chapters
E121: Building a $100M Brand. AGAIN.How to build a consumer brand aiming for $100M+ (and why “nine figures” shouldn’t be the goal itself), plus practical guidance on category selection, product differentiation, early distribution,…9 Jul 2025 · 1 h 27 min · 30 chapters
E120: How being likeable can make you rich.Soft skills—especially being likable—can directly and indirectly increase revenue by improving leadership, sales, networking, employee retention, and team culture.2 Jul 2025 · 1 h 17 min · 30 chapters