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16 episodes

Second in Command: The Chief Behind the Chief with Cameron Herold

by Second in Command with Cameron Herold · English

Welcome to the “Second in Command” Podcast hosted by Cameron Herold, brought to you by the COO Alliance, where top-level COOs share their insights, tactics, and strategies that made them the Chief Behind the Chief. Cameron Herold founded the COO Alliance with one simple goal in mind: to provide COOs with the same professional development and growth opportunities CEOs have enjoyed for many years. COO Alliance is the world's leading network for the Second in Command. Cameron Herold is a top business consultant, best-selling author, and speaker. He’s the mastermind behind hundreds of companies’ exponential growth and he’s touched thousands of businesses indirectly through his work.

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Ep. 615 - Canon U.S.A. EVP Peter Kowalczuk - Make Your Boss Look Good

Peter Kowalczuk, COO/EVP at Canon USA, discusses leadership during disruption (especially COVID), building client-first cultures, and integrating large organizations (merging a 5,000-person unit in…

10 Nov 2026 · 1h · 24 chapters

Ep. 614 | Fan Favorite | ClickUp President and COO Gaurav Agarwal - Execute Like You Have No Resources

Gaurav Agarwal, ClickUp’s President/COO, explains how ClickUp aims to consolidate “all your work in one place” (docs, tasks, projects, whiteboards, etc.) into a flexible “modern work stack,” and how…

3 Nov 2026 · 42m · 20 chapters

Ep. 613 - Moburst COO Lior Eldan - Put the Data Where the Work Happens

Lior Eldan, COO of MoBurst, explains how to scale a global mobile-first digital agency by putting data where people work (Slack alerts/agents), building an “AI-native” operating system, and using…

27 Oct 2026 · 53m · 26 chapters

Ep. 612 | Fan Favorite | Martell Media CEO Tod Melnyk - You Had Me at the First Slide

Tod Melnyk, Martell Media CEO/COO “second in command,” explains how he runs Dan Martell’s media and revenue engines, including hiring, culture, core values, systems, and growth strategy.

20 Oct 2026 · 47m · 18 chapters

Ep. 611 - Caliza Head of Finance Awa Kone - Make Sure Success Does Not Become Failure

How Awa Kone, head of finance at Kaliza, helps high-growth fintechs scale safely by building operational/financial infrastructure, governance, and culture—especially during crises like COVID—so…

13 Oct 2026 · 46m · 25 chapters

Ep. 610 - FAN FAVORITE | Scale AI General Manager Melisa Tokmak - I Don't Want a Ladder, I Want an Elevator

Melissa Tokmak, GM of Scale AI’s Document AI, discusses building fine-tuned Document AI models for high-volume document processing, her career path from Facebook to Scale, and leadership/hiring…

6 Oct 2026 · 45m · 17 chapters

Ep. 609 - New Belgium Beer Chief Supply Chain Officer Tom O'Connell - We're a Human Powered Business

Tom O’Connell, New Belgium Beer chief supply chain officer, explains his “human-powered business” approach to running brewing operations and supply chain across four breweries, including how they…

29 Sep 2026 · 55m · 21 chapters

Ep. 608 - FAN FAVORITE | YPO President and COO Sean Magennis - Lead With a Servant's Heart

Sean Magennis, president/COO of YPO, explains how YPO builds a global CEO peer community through “Forum” confidentiality, volunteering, and “speaking from experience” (not advice).

22 Sep 2026 · 47m · 19 chapters

Ep. 607 - Optomi Professional Services COO Nick Murphy - Our People Are Our Inventory

Nick Murphy, COO of OptiMai Professional Services, explains how the company builds IT staffing and onshore managed services around a rural-America mission: “our people are our inventory,” emphasizing…

15 Sep 2026 · 52m · 26 chapters

Ep. 606 - Arron Coaching Founder Laurie Aaron - Speak Yourself Into the Room

The episode explains what a chief of staff really does, how it differs from a COO and an executive assistant, and how CEOs should hire, structure, and work with a chief of staff (including…

8 Sep 2026 · 40m · 18 chapters

Ep. 605 - Applied AI Labs COO Mike Fedorov - Autopilot Is the Enemy of Excellence

Applied AI Labs COO Mike Fedorov argues that “autopilot is the enemy of excellence.” He contrasts keeping operations stable (“keep the lights on”) with staying nimble (“keep the lights better”), and…

1 Sep 2026 · 52m · 23 chapters

Ep. 604 - FAN FAVORITE | Former ActiveCampaign President Sameer Kazi - The Financial Skill Most Leaders Skip

Leadership, execution, and financial acumen in SaaS; how ActiveCampaign approaches customer experience automation, product-led growth, community learning (study halls/webinars), and emerging AI…

25 Aug 2026 · 44m · 18 chapters

Ep. 603 - Stemple Creek Ranch GM Conner Hackett - How to Turn One Product Into Five Revenue Streams

Connor Hackett, GM of Stemple Creek Ranch and Meat Company, explains how a regenerative ranching business turns one core product (beef/lamb) into multiple revenue streams while scaling operations,…

18 Aug 2026 · 39m · 18 chapters

Ep. 602 - FAN FAVORITE | ElevenLabs Lead of Operations Victoria Weller – Why Great Operators Never Wait for the Answer

Victoria Weller (ElevenLabs chief of staff) explains her path from astrophysics/space medicine into AI operations, then details ElevenLabs’ text-to-speech mission, product use cases, and…

11 Aug 2026 · 50m · 20 chapters

Ep. 601 - Your First Team

How to build a “second team” leadership culture that prevents silos, turf wars, and politics as companies scale (especially 30–100 employees), using weekly cross-functional shout-outs, a shared…

4 Aug 2026 · 17m · 8 chapters

Ep. 600 - Jarrett Companies COO Mike Wood - The $1M Mistake That Made His Team Stronger

How Mike Wood, COO of Jarrett Companies, scaled a 7-company group from about $2M revenue to over $100M by building “double check” systems, delegating without ego, handling conflict fast, and doing…

28 Jul 2026 · 46m · 21 chapters