In short
Ethan Glenn explains how he built Every Other Thursday from an Instagram mood board into a bootstrapped, slow-craft apparel and lifestyle brand—without chasing algorithms—plus his approach to pricing, repeat purchases, content, and opening a New York retail store.
Guest background
Ethan is a Toronto-based creative who started in culinary arts, then moved into photography/video, worked for large influencers and a Toronto marketing firm (ads, email, rebranding), and later applied that marketing knowledge to his own brand.
Key claims
Slow craftsmanship beats fast fashion via attention and care; consumers value timeless, durable pieces. The brand grew via shoppable content and sell-out drops, reinvesting early sales (no investment). Separate “building in public” from the brand (brand account shows only the brand). Retail adds legitimacy and differentiation.
Notable examples
first hat sold out in minutes; ashtray and leather wallet tied to his loft content; best-selling fatigue pant (classic military cut, faded green) expanded via linen version; 100% cotton vintage-style sweatshirts as a timeless model; month-long Prince Street/Nolita pop-up tested retail before opening the permanent store.
Written by AI. May contain mistakes. Listen to the episode to check what was said.
Chapters
Tap a time to open that second in VOThe Shift from Digital to Fashion
1:10 to 3:08
Explore how Ethan transitioned from a mood board on Instagram to launching a clothing line.
“Let's start with that idea of slow craftsmanship over fast fashion.”
Background and Creative Journey
3:08 to 6:22
Discover Ethan's unconventional background in culinary arts and his transition to creative fields.
“I actually had no desire to start a clothing brand.”
Building an Audience and Brand
6:22 to 7:58
Understand how Ethan leveraged his audience to create a brand beyond just being an influencer.
“I loved being able to just make something, a dish out of random ingredients and found that very creative.”
From Hats to a Full-fledged Brand
7:58 to 12:05
Learn about the growth from selling hats to expanding into multiple products and production strategies.
“And at the time, I don't think there were near as many, quote, internet brands that were coming up out of social media.”
Bootstrapping and Funding the Brand
12:05 to 14:01
Explore how Ethan self-funded his brand through sales and the importance of reinvesting profits.
“If it's working, let's just go as fast as possible.”
Building the Brand Separately
14:01 to 17:08
Learn about the distinction between personal and brand identity in business.
“But at the same time, we kept both separate.”
The Intentionality of Heritage Brands
17:09 to 19:32
Understand the strategic vision behind creating a heritage brand.
“I mean, it's incredibly difficult to build this kind of audience.”
Product Focus and Authenticity
19:33 to 23:24
Discover how creating for oneself leads to authentic brand offerings.
“And so a lot of our product is very simple to some people, but very specific in terms of our lens and our viewpoint.”
Generating Repeat Purchases
23:25 to 25:31
Explore strategies for encouraging customer loyalty and repeat business.
“And for us in the last few years, I've really focused on not falling into that trap and just being like, okay, that's great.”
Pricing Strategies in Slow Fashion
25:32 to 28:01
Learn how to balance quality and pricing in the slow fashion market.
“And then the other thing we do is we just build out this wardrobe that I guess in my head is my wardrobe of anything that I would want.”
Show all 15 chapters
Pricing Strategy and Cost Analysis
28:01 to 29:20
Ethan discusses his approach to pricing products from a consumer perspective.
“And then coupling that with me not coming from a retail background or a clothing background, rather, I look at the cost and I look at the retail price and I think, do I want to pay that much money for a shirt.”
Content Creation Across Platforms
29:21 to 30:28
Ethan shares his views on content creation for TikTok versus Instagram.
“TikTok is a smaller channel than Instagram, but I would assume is a faster growing one.”
Navigating Growth as a Founder
30:29 to 33:26
Ethan reflects on the challenges of growth and the importance of delegation.
“And so for us, we focus on those, whether that's email, web, in-person, Instagram even.”
The Importance of Physical Retail
33:27 to 36:38
Ethan discusses the decision to open a store and its impact on brand legitimacy.
“Okay, let's go back to the store thing for a moment.”
The Role of Location in Business Success
36:39 to 40:01
Ethan explains how moving to different cities influenced his brand's growth.
“Yeah, I would also say it as a level of legitimacy.”
Transcript
Automatic transcript. May contain errors.0:00Ethan Glenn:I would love to see 20, 30 years from now, someone finding one of our shirts or sweaters at a store and being like, wow, that's so cool. Or in their grandpa's closet and being like, whoa, I didn't know you had this. It started as a digital archive, a curated space on Instagram for vintage cars, classic architecture, and the perfect drape of a legacy jacket. Ethan Glenn launched the Every Other Thursday mood board as a simple creative outlet. Today, that visual destination has exploded into a multi-million dollar apparel and lifestyle powerhouse. It was just on the path of making product, selling out very quickly, realizing that I had an opportunity there, and then just kind of throwing everything at it.
0:39Despite his lack of formal fashion training, Ethan took his eye for vintage Americana and sharp storytelling ability and engineered modern premium wardrobe essentials, proving that consumers will always choose slow craftsmanship over fast fashion.
0:53Ethan Glenn:If a company is making things that they really just wear every single day and they really believe in, then that shows and people can understand that. He joins us to reveal how he transitioned a digital community into a commercial engine and how staying true to his creative alignment made the brand unforgettable. I'm Adam Levinter and this is Shopify Masters, your companion for starting and scaling a business. Ethan, welcome. Thank you. Excited to be here. Let's start with that idea of slow craftsmanship over fast fashion. We all understand today what fast fashion is. People associate fast fashion with a number of big brands that people are quite familiar with.
1:30It sort of has this sort of dirty negative connotation to it. But in your mind, what's the difference between the two and what's the competitive advantage that you have found?
1:39Ethan Glenn:I think in a world where there's just so much clothing and product out there, the thing that can differentiate you is just the attention and the care. And I think especially with these big brands like you're talking about, they just make clothes on a mass scale. You are just putting out as much as possible to try and meet any demand, whether it's the right demand or a trend or whatever it may be. They're just getting it onto the floor as fast as possible. But I think we're in a really unique part of time where anyone can make a brand and anyone can make clothing. And whether or not that's good clothing or good design or good production, that's besides the point.
2:17Ethan Glenn:I think we're just at a space where even someone like myself with no formal training, no experience, can one day decide, I think I'm going to make clothes. And I think that is what separates it from the fast fashion side of the world. I think when you come at it as a solo entrepreneur or someone with backing or whatever the process may be, if you have a specific vision and an idea of what you want to make and something you're very excited and ready to produce, I think that really just changes the narrative from the beginning. And I think something that people can associate with and attach themselves to and understand a bit better rather than these huge big box companies that are just putting out thousands of garments a day.
2:56So how did you come to that idea, that idea that one day, you know, I want to make clothes? You started on Instagram. You had developed a bit of a personal brand yourself. Where's the idea for a clothing line come from?
3:08Ethan Glenn:I actually had no desire to start a clothing brand. That was never like on my vision board or anything in my life that I had looked towards. I came from a very like marketing background, a lot more photography and video side of things. But like you said, I had a bit of a personal brand and I had this mood board on Instagram where I was posting cool photos. and so one summer I just made a hat with the the name every other Thursday on it which was the mood board's name at the time and then I was wearing that in my videos and people were like oh can I buy that hat and then I was like I guess so then I made 20 hats and they sold out in a couple minutes and I was like wait a second what else could I make and then it just kind of snowballed and then within I'd say 12 to 18 months it was a full-fledged I guess merch brand at that point.
3:52Ethan Glenn:It was mostly logo and name driven, but it was something that was evolving quickly, faster than I could really keep up with and made me change my thoughts on what I wanted to do and how I wanted my life to go for the next five, 10 years and just kind of opened up something out of nowhere that I didn't expect or even plan for. But when you have something that you see a demand for, you kind of have to jump on it. And so that's what I did. Let's come back to that in one sec, but I want to double down on your background, which is pretty unique. So besides photography and marketing, you have a very, I would say, a non-traditional background.
4:29You started in culinary arts. This is before photography, before marketing, before clothing. So talk a little bit about how you got here.
4:37Ethan Glenn:Yeah, I, out of high school, I knew I needed to do something. My parents were like, you need to go to school for something. Mostly just because I felt like, I think all of us felt like I needed some sort of structure. and I had no idea what I wanted and a four-year degree sounded exhausting. So the thing I liked to do the most at the time was cook and I was like, great, I'll do culinary. I went into it and then I worked in kitchens for a few years and quickly realized that's not what I wanted to do with my life and career, something that I love doing and still probably enjoy more to this day than I ever did when it was a job.
5:12Ethan Glenn:But yeah, I started with that and when I quickly realized that wasn't something that was going to be for me. I looked around at what else I like doing. And at the time, I was taking a lot of photos just for fun. And so I started reaching out to little independent businesses or brands and being like, hey, can I take photos for you? Do you need photography? And I wasn't very good at that point, but it was just a stepping stone. And it started there and then got into video from there, started working for a couple large scale influencers back in Toronto. I started working for different small brands, kind of like anything and everything I could do to learn more and kind of grow that part of my career as that's what I thought I'd be doing.
5:50Ethan Glenn:And then eventually ended up working at a small marketing firm in Toronto run by a couple friends of mine where I was introduced to everything from paid ads to email to rebranding to kind of everything that a brand needs at various stages of their life cycle. And then with that I turned all of that knowledge and kind of applied it to myself down the road and to what I was doing. But yeah, from culinary to owning a clothing brand is a very strange pipeline. But I think the through line of it all is just the creativity aspect. I loved being able to just make something, a dish out of random ingredients and found that very creative.
6:28Ethan Glenn:And then now the creativity still goes on all aspects of my business. Yeah. And I think you've done well to build that community. You're obviously attracted to that notion of creativity. um when you first start building this audience at what point do you realize that this can become something bigger than just yourself and how do you start to think about building a brand from day one so i think i was lucky in the sense that i worked for a couple as i said large influencers in like the million follower realm plus in toronto before i had an audience of my own i was doing their photo, their video, editing, stuff like that.
7:09Ethan Glenn:And so I really saw the power of a large audience and what you can do with it. And part of that is brand deals and that whole world of it, but also the ability to kind of channel that audience and turn it into a brand or a company or whatever it is and have this built in, ready to purchase, ready with intent customer base. And so when I started developing followers of my own and I was growing pretty rapidly at the beginning, I thought immediately, okay, I don't want to be a quote influencer forever. It's not something that I see doing for decades. So what can I do to kind of capitalize on this momentum and growth that I have right now?
7:46Ethan Glenn:Because for a lot of people, it doesn't last forever. And so from the beginning, I started seeing what that might be. And that was right around the time that I'd made that hat and people were interested in it. And I was like, okay, maybe this is it. Maybe I can turn this into a brand. And at the time, I don't think there were near as many, quote, internet brands that were coming up out of social media. And I just kind of jumped on that. I took the audience I had and I was like, okay, well, if I make videos and they do well, why not just throw in a product that I've made? And now people have a shoppable link or something that they can then go towards and be a part of a different world.
8:23So you start with hats. Yes. Right. How do you decide this is going to become something bigger? How do you decide what products to horizontally expand into next?
8:33Ethan Glenn:So hats was just what I was wearing a lot of at the time. I still wear a lot of hats. I'm wearing a hat right now. And to me, it's like an easy first purchase for any customer. It's relatively cheap compared to everything else. And so after the hat did really well, I kind of looked around at everything in my house And I was like, okay, what can I turn into a product that I created and be able to use that in my content? Because at the time, I had a really cool loft apartment that was a big part of my content pillar for my personal page. And so I looked around, and I was always taking photos of my interior or the coffee table or whatever it was.
9:05Ethan Glenn:And so I thought, oh, let me make a little ashtray with the logo on it. And then I can set it on a pile of books. Then when I take a photo of my living room and of these books or whatever, that's there. And I can tag that. And so then I made an ashtray with the logo on it. It was very simple, but then that worked. And then I looked around and I was like, okay, well, I also use a wallet every day. So why don't I make a leather wallet? And so I just started building with these small pieces that were relatively easy to produce with no formal background or knowledge or training or anything. and then just kept looking around my space and my daily use items thinking, okay, what is realistically easy enough to make my own without needing to make a full cut and sew garment or anything too difficult?
9:51Where does the name Every Other Thursday come from? This was on the hat that this then extends to obviously the larger brand over time. But where does this idea come from, this name?
10:02Ethan Glenn:Right. So Bore was a brand. It was a mood board on Instagram, like I said, and I just posted photos that I liked. And at the time I called it every other Thursday because I thought that sounded good. And it was kind of like a riff on payday being every other week. So every other Thursday you got paid and, you know, spent money or did whatever it is that you want to do that. And then as the mood board turned into product, turned into a full-fledged brand, I just stuck with it. And now we have it to this day. So how does this scale into something bigger? And at what point do you look at this as a business that's larger than yourself?
10:39Ethan Glenn:So in the first, I would say year from making the hat, the one hat to making a bunch of products, a year later, I was looking at it and I said, okay, we have the opportunity, we have the audience. At that point, I was just doing a drop-based model out of my apartment. Every few months, I'd have a new product that I had figured out how to make and had ready to put out. And all that product would sell out within the first day or so. And so I thought, there's clearly a demand here, and I'm clearly on to something. So why don't I just dive in full time? And that's when I put in all my eggs into the basket of sorts.
11:17Ethan Glenn:That's around the time that I hired a production manager in L.A. to help me produce actual products. and clothing at a much higher level. That's when we started producing clothing in LA, from denim to shirts to all different things. And it was just on the path of making product, selling out very quickly, realizing that I had an opportunity there, and then just kind of throwing everything at it. And quickly I realized that I don't know how to make clothing and I don't know how to make product. And so I enlisted help of other people. I hired on that production manager, as I said, and then just kept fueling the beast and just kept putting everything I could into it time-wise and energy-wise to, again, capitalize on that momentum because it's not something that lasts forever.
12:01Ethan Glenn:And for us, that's kind of been our motto since day one. If it's working, let's just go as fast as possible. So how are you financing this? I mean, for those that are just, that are resonating with what you're saying, this idea of keeping up with demand. You've got something clearly, but you need to, I mean, committing to product runs and hiring people on payroll and things of that nature. This is capital intensive. It's money out before you're receiving your revenue back for these expenditures. So how are you funding the growth of this thing? I mean, ever since the beginning, it's just funded itself.
12:38Ethan Glenn:I never put any money in. We've never taken investment. Basically the first 20 hats that sold and I took that money and paid for the next 80 hats and then that sold and I paid for the ashtrays and it just kind of snowballed from there. And so every drop was bigger than the last. And for the first probably year and a half, two years, it was just, okay, that drop sold. Great. Now we have a chunk of cash. We can put that into the next thing. And the first couple of years were very drop-based model for months at a time. The website wouldn't have any product, wouldn't have anything to shop. And that was because we took all of our available capital and put it into the next batch of whatever it is that we were making and just ran it from there.
13:17Ethan Glenn:And to this day, we still haven't taken any investment. I've basically bootstrapped this on my own this whole time. We've obviously grown the team a bit since it was just me doing it out of my apartment, but I'm also someone that likes to work and is a bit of a workaholic. And so I like to take on a lot of hats and coming from a marketing background, one of the most expensive parts of building a brand is the marketing side of it from photo shoots to editing to emails, website, all that stuff. That's all stuff I knew how to do from past experience. So I didn't have to pay for any of that. And so that saved us a lot of cash as well.
13:50Ethan Glenn:So basically every dollar we made for the first few years just went straight into making more product because the rest of it I could handle on my own. And so ideally no paid acquisition whatsoever. Yeah, for the first about two, three years we I don't think ran a single ad that was all my personal audience was converting still at the beginning as I was growing it was very exciting and very fast and people were latching on to that I've since in the last few years stepped away from social media on my own side of things and so mostly just because I don't have time to but in the beginning it was tied together in the sense that if you followed me you'd see these behind the scenes type content you'd see the building of a brand sampling all the things that are exciting and interesting to watch.
14:35Ethan Glenn:But at the same time, we kept both separate. So I always made sure when you followed every other Thursday, you only saw the brand. You didn't see my face. You didn't see anything. It was its own beast. We always hired models. I was never the model. So it could grow on its own. And I think that's really important, especially for founders building a public. But yeah, from the beginning, it was just, okay, what can we do? How much can I put into it to grow it without needing to rely on paid ads or without needing to rely on a bunch of staff or money or whatever it is? How much can I just throw at it and make it work?
15:10When you say this is important for founders building in public, you're talking about the clear delineation between one's personal brand and the company itself?
15:19Ethan Glenn:I think it's something that I've always been very focused on since the beginning, but I've seen it in the past. I think building the public is very important. I think it shows transparency. It shows the company have an actual voice and a soul and not just a name on paper that makes product. But I also think that some people fall into the trap of the only way that they'll sell the product is if their face and name is attached to it. And I think especially with a lot of influencer-led brands, that ends up being the case because you follow this person and they make product and because they're selling it, you want to buy it.
15:53Ethan Glenn:But if that person disappeared one day and it was only the company left, then maybe you're not as interested anymore. Maybe you don't want to buy it. And so from the beginning, I wanted to separate the two. If you followed me, you got behind the scenes, you got my life, you got everything that has to do with me. But if you followed the brand, you only see the brand. And I felt like that was a very important distinction from the beginning and something that I continue to do to this day. Which is funny because about six months ago, we opened a retail store here in New York. And it's been incredible.
16:23Ethan Glenn:And oftentimes I'll just be in the shop doing whatever, helping out. And someone will come in and go, oh, sorry, do you work here? Could you help me with a shirt? And I'm like, yes, I can. And they're like, oh, how long have you worked here? You get in a conversation. And I'm like, well, it's actually my business. And so I think because I built those two separately and as two independent verticals, it helped the brand get its own legs quicker than I'd say someone else that maybe built the two in tandem or had a namesake label, for example. Yeah. But it's easier said than done. I mean, Ethan T.
16:55Glenn on Instagram has 100 ,000 followers. Every other Thursday has 89 and change. So it's not as if, I mean, I guess, as you mentioned, you've just walked away from Ethan 10 Glenn stuff because you don't have the time. But clearly, you have an audience that wants this content. I mean, it's incredibly difficult to build this kind of audience. Yes, you highlighted those influencers you've worked with in the past that had a million plus followers. But to get to 100 ,000 followers is not an easy feat. So by the same token, I would think that there's got to be a role here for this.
17:30Ethan Glenn:Yeah, it's definitely not easy. I think building an audience inherently is just difficult, especially today when everyone is an influencer, it feels like. And you could throw a rock and you could hit four different people that have an audience online. And I think because of that, it's even more important to have a very specific lens or idea or take on something. And so for me, that's just my life. And I post, but not as near as much as I used to. And I still share my life and I still share updates about the brand and stuff like that. But because the brand is its own voice and its own world that it lives in, I think that is just the most important factor.
18:11Ethan Glenn:And so for me looking at, yes, I have an audience still, but it is like a finite resource in my mind, whereas the brand could just infinitely grow and become a much larger being regardless of audience size, whereas being an influencer in my mind can only get you so far. Yes, you can make more money, you can have more recognition, but it doesn't have the same sort of cachet, I guess, in my mind. If you look at the J.Crew of the world, they've been around for decades and decades and decades, and there's a reason that they carry weight in their name. And I think a lot of these heritage brands are like that.
18:48Ethan Glenn:And that's something I really look towards. And you don't see an influencer is carrying the same weight as a legacy company or legacy media or whatever that may be. Can you just talk about the intentionality around building a heritage brand? Absolutely. I think from the beginning, when it was a mood board, it was just images of things that were great. And a lot of that was old advertisements or product catalogs from the likes of Eddie Bauer, J.Crew, Polo, all of these large heritage companies that have been around since 60s, 70s, 80s, whatever that may be. And because that was the North Star in the beginning of the company and what we look towards, what was on our literal mood board, that's kind of translated into what we do today.
19:33Ethan Glenn:And so a lot of our product is very simple to some people, but very specific in terms of our lens and our viewpoint. And so for us, it's looking at, okay, if someone can buy a vintage sweatshirt from the 80s that they love because it's A, made of 100 % cotton and has lasted 40 years, but B, just a very timeless style that the person that bought it in the 80s loves just as much as the person that bought it in 2026. for us that's what we try and look for when creating our product and building something that is quote timeless so that yes i can wear it and love it and then maybe 20 years from now my kid will love it or it ends up at a thrift store and some young kid is thrifting and finds it and goes wow this is so exciting i really love this and i got it for a great price because it was secondhand and i think as someone that comes from a buying a lot of vintage background i think it's very cool to have pieces with a story and have pieces that have lasted years and decades.
20:34Ethan Glenn:And so when we make product, that's usually what we look for first. Is this something that fits in our world? Yes. Is this something that could also fit in the world that our mood board was from the 60s to 90s? Yes. And so that intentional product creation or that intentional photography, everything kind of ties together. And I'm not going to call us a heritage brand because we're a brand new company in the grand scheme of things. But it's something that I would love to see 20, 30 years from now, someone finding one of our shirts or sweaters at a store and being like, wow, that's so cool. Or in their grandpa's closet and being like, whoa, I didn't know you had this.
21:10Ethan Glenn:I really like that. I think that's a really cool storyline and something that I do to this day and would love to be able to have that exact same thing replicate years down the road. I want to pick your brain a little bit on your business strategy ideas and philosophies around brand building. So you've said many times, and I'm quoting here, I'm not really a fashion guy, I'm just making clothes that I want to wear, end quote. So this idea of launching products for yourself, not a market at large, scratching your own itch, if you prefer, as a business strategy, has this been sort of the cornerstone of what you've been doing?
21:49And how do you think about it?
Read the full transcript
21:51Ethan Glenn:Yes, I think since the beginning, I, without realizing, just was making things that I wanted. I think it goes back to the very beginning, looking around and being like, okay, what could I make in order to monetize and turn into a product? And that's just continued to this day. Like you said, I'm not a very big, true fashion person. I'm not the most excited about that aspect of it. And so for me, it's about the world that we've built. and part of that is the clothing and obviously being the lead designer it's just things that I want to wear on a daily basis and so whether that's a great pair of jeans or a great shirt or a jacket that fits just right that's the product that I look to make and I think that's also helped our overall idea and world that we've built because we're not making everything we're just making the things that we really like and the things that we actually wear on a daily basis and I think that helps inform the customer of who we are and the products that we make.
22:50Ethan Glenn:Because if a company is making things that they really just wear every single day and they really believe in, then that shows. And people can understand that. And especially when I make content on my own, you see that the only things I'm wearing are the same jeans that I wear every single day. And that's the jeans that we make. And we only have one pair of jeans right now because that's the only ones that the team wants. And so I think for us, for me, having that very specific viewpoint of product has helped us in a way because it's really sharpened our focus in terms of the product catalog. And I think one thing I've fallen victim to in the past, and I think a lot of people do, is looking at what's trending or what's exciting or what people are looking like that they want in the grand scheme of product and thinking, oh, I need to make that because that's what's cool right now.
23:40Ethan Glenn:And for us in the last few years, I've really focused on not falling into that trap and just being like, okay, that's great. And yes, I could buy that if I wanted to jump in on that trend, but we don't need to do that. And I think having a very specific idea of what products you make and what your world and vision looks like as a brand is very important, especially in today's society with a million different brand options out there. Yeah. And this resonates with what you were saying earlier about the slow fashion approach to building what you're building versus what fast fashion retailers and brands have been doing over the years.
24:16The flip side is, you know, it's more of a question. How do you generate repeat purchase behavior and lifetime value from your consumers if you're so hyper-focused on, I don't know, launching one gene in one style? It's that one SKU that you have. And a year from now, it'll be that same SKU, but I've already already have those genes. So how do you get me to come back and buy more?
24:41Ethan Glenn:I think for us, it's about building sideways rather than building into a million different categories. And so we can expand on that. So for example, our best-selling pant right now is our fatigue pant. It's a very classic military cut. And our most popular color is this beautiful faded green. It looks like a pair of old army pants. We spent a lot of time getting the fabric and the fit and the feel right. And so that sells really well. So people come and they get that. And then from there, maybe they want to get a different color in it because they love how they fit. And then this year we introduced a linen version, which is in theory the exact same pant, but in actuality feels and looks completely different just because of the fabric is so different.
25:20Ethan Glenn:We have a very different color palette for the linen version. And so that's one way that we get the customer back. And so if you already know you like this one pant, okay, great. I'll try out a few other options of either that same pant or a different pant that you guys make. And then the other thing we do is we just build out this wardrobe that I guess in my head is my wardrobe of anything that I would want. And so you start with the pant and then you get the shirt. But then because it's a shirt, there's 10 different options that you could get, whether it's color, fabric, pattern, print, whatever that may be.
25:52Ethan Glenn:And then all of a sudden that's 10 different purchases that a customer could make. because even though it's the same general fit of a shirt, they're vastly different because one is a blank white cotton and one is a plaid or a linen or whatever it may be. And so the customer comes in, whether it's a pair of pants that they found and they buy and they love, or it's a hat that they buy and they love, and then we kind of bring them into our world and introduce through photography and images and the store, like you were saying, and then build out from there. And so there's, I mean, we'll definitely get to a point where I feel like maybe we need to expand in different directions.
26:27Ethan Glenn:But for now, we have enough of a product range that changes incrementally season over season, where we have customers that are of 10, 20, 30 orders under their belt, because it starts with one, and then they like how that fits. And it just keeps multiplying from there. And then when we do put out something that's a little more interesting or a little more out there color wise, fit wise, whatever that is, then the customer is more inclined to take a chance on that and try out a new piece because they know that the basics work really well. They know that the shirt fits great and wears really well, et cetera.
26:57How do you guys think about your price points? So I would assume that, you know, it's slow fashion, you know, it's quality over quantity with that, I would assume comes just a higher price product. That seems obvious, but consumers are sensitive to pricing, obviously, especially in your space, and you've got to kind of remain pseudo competitive. So how do you think about it?
27:17Ethan Glenn:So I'd say we're actually under market for a lot of the similar companies. A lot of these men's brands that are from all over, whether it's the US or Europe or wherever, I'd say they're a good 20 % minimum higher price tag than we are on the retail side. And mostly that's due to wholesale. We don't do any wholesale. We're fully D2C. And we have been since the beginning, which allows us to keep margins a lot lower. A lot of customers don't understand that side of things because they never see the back end, but wholesale eats into a huge part of your margin. And if your retail price is not significantly higher, you're not making any money.
27:53Ethan Glenn:And so because we never dipped into wholesale, it's allowed us to keep the cost of goods for the customer a lot lower. And then coupling that with me not coming from a retail background or a clothing background, rather, I look at the cost and I look at the retail price and I think, do I want to pay that much money for a shirt. And a lot of the times it's no. And so then we knock the price down a little bit and then we call it there. It's probably not the best way to do things. But for me, I've always looked at it with a customer lens and thought, okay, if this is this expensive and this quality, is this worth it to me?
28:31Ethan Glenn:And if I think that's a good value proposition, then I'm like, great, we call that the price. And if I think that it's too high, then sometimes we take a worse margin just to make it at a price point that makes sense for the consumer. Making product in LA is expensive. And for a long time, that was the majority of our products came from LA. And anything made in the US is just a higher cost of goods to begin with. So there's been a few products over the years where it was a lot more money to make than we expected. And that either reflects with a much higher retail price point that we don't feel comfortable giving, or we just put the price of what we think it should be and eat the margin and call it a day.
29:14Ethan Glenn:But if we were a wholesale model, we wouldn't be able to do that. You are now releasing a lot of content on TikTok. TikTok is a smaller channel than Instagram, but I would assume is a faster growing one. The videos, by the way, are fantastic. So great job with that stuff. How do you think about creating content for these various channels? And is there a distinction between what you're creating for TikTok versus what you're creating for some of these other more established channels like Instagram? It might be controversial, but I really don't like TikTok. I find it, A, it just feels bad for me to spend too much time on that platform.
29:48Ethan Glenn:It's very easy to get sucked in and just all of a sudden an hour's gone and you're just scrolling. But it's also like a double-edged sword because that's the first channel that I blew up on. And four or five years ago, I was doing views like crazy and growing really quickly. And that's what sparked this entire endeavor and building the company and et cetera. I think TikTok is a very strange place for brands. And it's something they outwardly say that they don't want you to sell product. That's not something they're looking for when a brand joins TikTok. It's the hardest app to master, I would say, especially from a brand perspective.
30:22Ethan Glenn:And with that, you can fall into a trap of just putting everything you have into it to try and make it successful. And I think there's so many other avenues to be a successful brand that isn't be great on TikTok. And so for us, we focus on those, whether that's email, web, in-person, Instagram even. For those, they're more impactful for us and more valuable and something that we just focus more on. Ethan, since you began, the company has grown significantly. There are pressures that come with that. What have you learned as a founder about yourself? And how do you personally deal with the growth here?
30:57Ethan Glenn:The growth has always been the most difficult part. It comes in waves. Sometimes you grow really quickly. Sometimes it's a little more consistent, but I think having your eye on where you could see the company has always been the most important for me. And so I really try to stay away from trends or items that are very popular at the moment and just focus on things that I know I will wear every single day. And so for us, as we grow the product side of things, I'm very specific in the lens of what we're making. And that's helped me as a whole learn who we are, who I am, and who the company is, and the vision that we see.
31:34Ethan Glenn:On the money side of things, the brand continues to grow year over year. And what I need to do is take a step back and look at where my energy is most important. and for the first few years it was pretty much just me and some freelancers that I had help with. But as we continue to grow, especially with retail, especially as the online continues to grow year over year, it's made me take a step back and go, okay, I can do everything because I'm a workaholic and I would like to just do it all day long, but that's not good for me and nor is it good for the company because true growth comes from having other ideas in the room and having people who are better suited for different avenues and skill sets to do those things.
32:18Ethan Glenn:And so in the past year and a half, we've continued to hire various aspects, whether that's retail employees, whether that's behind the scenes on the brand side of things. It's allowed me and my creative ideas to open up and take other opportunities and come up with ideas because I'm not bogged down in the weeds of day-to-day dealing with a warehouse or production schedules or whatever that may be. So I think the biggest thing with our growth that I've taken away and I've tried to learn is that I don't need to do everything and I need to hire people that either are better at it or are able to take the load off of me because at some point you'll get to a burnout stage where you just can't do anything because you're too tired or too mentally exhausted.
33:02Ethan Glenn:And as someone that comes from a very creative background and someone that is in a lot of ways the creative fuel of the company, that is the most important. And your growth will stop if you can't continue being creative and interesting. And so building the team, building the brand on the back end has been immensely important and something that I continue to work on day to day. Yeah. Okay, let's go back to the store thing for a moment. That's, I mean, it's incredible. You guys have, not only have you opened a store, but it's on Prince Street, which for those that don't know New York. It's not exactly low cost real estate.
33:40Yes. So you've continued to, you know, self fund bootstrap the business. This had to have been a bit of a decision. No, from a funding perspective.
33:49Ethan Glenn:Yeah, the store was never something on our radar. If you asked me a few years ago, if I wanted to open a store, I would have said absolutely not. That sounds like a nightmare. But we've done some pop ups in the city. And last summer, we chose to do an extended month long pop up just around the corner actually in Nolita on Elizabeth Street. And through a month-long pop-up, we were actually able to see customers come in, tourists come through, people who have no idea who we are come through on a daily basis. And typically when you do a pop-up, it's three days to a week. And you're kind of in, you're out.
34:20Ethan Glenn:You have a lot of data on how much you sold or whatever, how many people came by. But that data is very skewed because you're only there for an X amount of time. And so most people are coming because of that. You're not getting just daily traffic or just standard walk-bys. And so we chose to do a month to just, A, extend it and see what else we could do and push ourselves, but also to kind of test the waters of what that might look like if we did have a permanent space. And that month last year was super successful. It blew us out of the water. We were thrilled. And after that, we were like, okay, well, we're fooling ourselves if we don't have something permanent.
34:55Ethan Glenn:And so after that ended in June, we started looking around and then found our new home. What has that experience taught you about that distinction between building a business that's D2C and building a physical presence and maybe combining them two and now being an omni-channel brand? What have you learned? It's changed everything. I think not only has it kind of reignited something in me, but I think it's just put us in a different category of brand. In a world where there's a million D2C companies, and like I said earlier, everybody can just start a business one day and make product. I think having that physical retail brings so much legitimacy and importance to a company, not only for the customer to be able to go and try a shirt on and make sure it fits them properly and feel the quality, etc.
35:43Ethan Glenn:But also, like I said, there's just so many companies out there. And so to differentiate yourself online is difficult, but to have a retail space that immediately differentiates you from the 10 other brands in the relative same category. Because like you said, it's not easy to have a retail space, especially downtown in New York. It's very expensive and very difficult. There's a lot of competition. But I think retail is very important. I think our culture is almost asking for it. I think many of us grew up shopping in stores and never ordering us anything online. And I think that is almost like a dying option.
36:24Ethan Glenn:and bringing that back to these new age companies feels very important and very powerful in a way. And so for us, it's been huge to be able to offer that in-store experience and kind of connect with the customer better and just bring the clothes to a wider audience. Yeah, I would also say it as a level of legitimacy. I was watching some of your TikTok videos before we recorded today. And And I mean, you are showcasing new product lines that you just launched. You showcased a brand new shoe that you just released right in front of your storefront, which makes for great content versus, say, revealing the next hat in your loft apartment.
37:06I don't know. As a potential consumer, I'm like, wow, this is a legitimate brand. It makes for great content. So yeah, kudos. Thank you.
37:14Ethan Glenn:I think one of the biggest things we've noticed out of the gate with opening stores is the legitimacy. And that's something that as a company that started through social media and also founded by myself who kind of came up in social media, it's brought a huge wave of legitimacy that I think we were really craving. And so I'm very happy with how it's been going so far. And I'm very excited to see where it continues to go as retail opens up just a whole other world for us. As two Torontonians, I just want to ask you this last question because I'm very curious. you've gone from you know canada toronto to la you're now in new york that's where your store is that's where the business is um what is the relationship between productivity and place and what has it been like building a brand in new york city and you know how do you think about whether or not that's the right place to be this is something that i've thought about recently but not something that I've ever planned, depending on where we're living.
38:12Ethan Glenn:I think it's kind of just fallen into my lap. When I initially started the business, I was living in Toronto in the first about six months of that. I was still living in Toronto. That was through the hat phase of building the company. And I was in the social media mindset. I was making content every day. I was growing my personal brand. I was growing the business. I was just starting. It was very exciting. I quickly then moved to LA at the time was because my girlfriend at the time now fiance is was living there. And so I was like, great, I'll move to LA. That sounds really exciting. Move there.
38:45Ethan Glenn:That's right around the time that we started making products in the US in LA. I wouldn't have been able to do that if I wasn't living there because being able to go to the factory every two weeks and check in on things and do fittings and sampling. That's something that just is a lot harder if you live across the country or in another country in this case. And so that worked really well. And as the brand was building the first three years, we built all of our main pattern blocks, all of our pants, our shirts, our jackets, all of our core items that we still sell to this day in various ways. That was all built because I lived an hour away from the factory and I was able to be there and be hands-on as much as possible.
39:21Ethan Glenn:And then we ended up moving to New York about a year and a half ago, mostly just because we wanted to change and wanted to try something else out. But I would have never opened the store if I wasn't living here. And when we moved here, a store was not on my radar. We had barely planned the month-long summer pop-up. But because I was here, it opened up the door and the opportunity to try out these different things and try out the pop-up and now the store. And so I think the situational part has been a huge role and very important in the growth of the company because a lot of these things couldn't have happened if I wasn't where I was at that time.
39:56Ethan Glenn:But at the same time, it's almost been a total fluke because I didn't plan on moving to these cities with that in mind. That was just a happy byproduct of being in that place at that time. and for right now New York is a great place to be and it's a perfect place for the brand that's where we're based and that's when someone says oh where's the brand from we say New York it aligns with the weather it aligns with the clothing aligns with the type of products we put out and now especially it aligns with the retail space and the location that we have well it's been a very interesting story to dig into Ethan thanks so much for the time man it's been a pleasure thank you very much that's Ethan Glenn the founder of Every Other Thursday Shopify Masters is produced by Hyacinth Parker, Alicia Clark, and Schwang Esther Shan.
40:39Our engineers are Miku Betlam and Matt Schwartz, and Rachel Reich is our senior content lead. And I'm your host, Adam Levinter. Don't forget to come back every Tuesday and Thursday to catch a brand new episode of Shopify Masters, and be sure to check out our YouTube channel for those video interviews. Until next time, thanks for listening.
41:06you
From the publisher
Ethan Glenn never set out to launch a clothing label. Every Other Thursday began as an Instagram archive of vintage aesthetics until a single self-made hat sparked massive demand. By skipping wholesale margins and keeping operations lean, Glenn scaled the company drop by drop into a thriving apparel business with a New York retail footprint.
For more on Every Other Thursday, in show notes, click here.




